Retail store manager jobs in Reino Unido - Page 3

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Store Manager up to £55,000 per annum + bonus About the Role IRD Consultancy is partnering with an established fine jewellery house to recruit an exceptional Store Manager for a standalone fine jewellery boutique in the heart of Mayfair. This role is suited to a commercially driven leader who understands the nuances of fine jewellery retail and thrives on building a highly engaged local and international client base. As Store Manager, you will be the face of the boutique, responsible for more than just daily operations. You will act as a brand ambassador, driving footfall through local networking and creating a "home-away-from-home" atmosphere for our discerning clientele. You will be expected to treat the boutique as your own business, identifying opportunities for growth and executing creative strategies to elevate the brand's presence in London’s most prestigious shopping district. Key Responsibilities • Business Growth & Footfall: Proactively drive boutique traffic and private appointments through local outreach, networking, and strategic community engagement., • Commercial Excellence: Demonstrate a proven track record of uplifting business performance, meeting KPIs, and consistently exceeding sales targets., • Event & Collaboration Strategy: Design and execute meaningful local collaborations and in-store events that resonate with the Mayfair community and attract high-net-worth individuals., • CRM & Clienteling: Master the use of CRM tools to develop sophisticated clienteling strategies, ensuring a high rate of client retention and increasing lifetime value., • Team Leadership & Training: Coach and mentor a high-performing team, specifically focusing on the art of the "follow-up" to convert inquiries into long-term sales and loyal relationships., • Local Networking: Build and maintain solid relationships within the Mayfair luxury ecosystem (hotels, private clubs, and local businesses) to create a robust referral network. About You • Minimum of 2 years’ experience leading a standalone luxury boutique. A background in fine jewellery is highly preferred., • Results-oriented and possess a sharp eye for identifying new business opportunities and "pockets of growth.", • Have a natural ability to build relationships and a proven history of organising successful brand events and collaborations., • Passionate about developing talent, particularly in refining the sales process and mastering the nuances of luxury clienteling. Your Journey with IRD Once we receive your application, you can expect a professional, transparent, and supportive recruitment process. One of our experienced recruiters will be in touch to discuss your background and career ambitions in confidence. Apply now by submitting your most up-to-date CV to take the next step in your luxury retail leadership career.

Who We Are The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. The Role We are seeking an experienced and motivated Area Director to oversee the London Region, inclusive of retail and distribution operations. Reporting to the Senior Director of Retail, this leader will be responsible for driving sales, optimizing operations, cultivating community relationships, and ensuring excellence in client experience across FoundRae’s London stores. The Area Director will serve as a key ambassador of the FoundRae brand and values—leading with integrity, inspiring teams, and executing both strategic and people-focused leadership to grow the London business. This includes oversight of regional distribution operations to ensure seamless receiving, fulfillment, and delivery aligned with FoundRae’s high standards of craftsmanship and service. Key Responsibilities Finance/Commercial and Operations • Oversee sales performance across the London region, evaluating the needs and opportunities for growth, • Develop and implement short- and long-term strategies to maximize sales and client engagement, • Manage and monitor budgets, scheduling, and staffing coverage to ensure efficiency and operational excellence, • Ensure visual merchandising, inventory management, receiving, fulfillment, and store operations are consistently executed to brand standards, • Partner with fulfillment teams to maintain operational flow from receiving to final client delivery, ensuring accuracy and timeliness, • Collaborate with the Senior Director of Retail and cross-functional partners to support product launches, distribution efficiency, and retail initiatives Client Experience & Community Engagement • Elevate the in-store client journey, creating opportunities to surprise and delight clients, • Partner with store managers to design curated in-store events tailored to the London clientele, • Act as a brand ambassador in the local market, building relationships with key clients, stylists, editors, and community partners, • Develop and execute market-specific strategies to increase awareness, traffic, and engagement, • Represent FoundRae at London events, activations, and strategic partnerships, • Partner with the Senior Director to build CRM strategy for the London market, • Ensure execution of CRM and clienteling strategies in-store through follow-ups and goal setting Talent & Leadership • Lead, mentor, and inspire Store Manager, Operations Manager, and their teams to achieve business goals while upholding FoundRae values, • Partner with HR to recruit, interview, and hire top talent, building a strong pipeline for future roles, • Ensure effective onboarding and product training for all management hires in partnership with corporate team, • Provide consistent coaching, goal setting, and feedback; conduct regular touch bases and performance reviews with store and distribution leaders, • Address employee relations matters in partnership with HR, ensuring adherence to policies and fostering a culture of excellence and accountability, • Consistently spend time in stores and fulfillment operations leading and developing teams, • Champion professional development and cross-training opportunities across both retail and distribution functions Qualifications • Bachelor’s Degree preferred, • 7–10 years of retail management experience, with multi-site or regional oversight in luxury or fine jewelry strongly preferred, • Experience managing both retail and distribution/fulfillment operations, • Proven ability to lead, coach, and inspire high-performing teams in an entrepreneurial environment, • Strong financial acumen with experience managing P&L, budgets, and KPIs, • Demonstrated ability to build community engagement strategies and local partnerships, • Exceptional communication, interpersonal, and conflict-resolution skills, • Highly organized with the ability to manage multiple priorities and adapt to a dynamic environment, • Experience with POS and clienteling systems such as Shopify, Netsuite, Endear, and Gladly a plus

Retail Village Supervisor An exciting opportunity has arisen within the Anya Hindmarch Village, for a Retail Supervisor. The Village consist of 6 stores on Pont street, and a flagship store on Sloane Street. The exciting and fast paced environment requires a charismatic Supervisor with a passion for retail and hospitality to ensure that every visitor to the Village or Sloane Street has an incredible customer experience. We are looking for someone who can support the General Retail Manager with wider retail projects, as well as providing support over rota-ed weekends. Since launching in 2021 the Village has been at the heart of our retail activity with the close community of neighbouring stores. Reporting to – General Retail Manager Location – SW1X Hours – 5 days a week (Monday to Sunday) THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly, and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ SPECIFIC DUTIES • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the Head of Retail and General Retail Manager., • Nurture existing and develop new customer relationships through effective outreach, clienteling, communication channels, and in-person appointments., • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand expectations., • Act as a brand ambassador, consistently embodying company values and setting an example for the team., • Ensure an exceptional customer experience at all times, coaching and supporting the team to uphold sales floor standards., • Maintain high back-of-house standards, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Uphold impeccable product presentation in all stores, following merchandising guidelines and collaborating closely with the VM team., • Lead and support the team through daily morning meetings, including target setting, performance updates, and clienteling focus. Monitor individual performance and provide coaching and training where needed., • Ensure the team is fully trained in till procedures and in-store operations, with a strong focus on stock integrity and accuracy., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Assist the General Retail Manager with onboarding and training new starters., • Oversee and support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Manage deliveries, stock movement, and transfers, resolving any discrepancies promptly., • Ensure the shop floor is restocked daily, including product and packaging, in preparation for trading., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers., • Support additional retail projects as required, including Village Hall activations. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

Department Manager – Fashion Retail (London, UK) URBAN REVIVO is looking for an experienced Department Manager to join our team and play a key role in driving sales, optimising store operations, and leading a dynamic team. Reporting to the Store Manager (SM) and Assistant Store Manager (ASM), you will be responsible for managing product performance, overseeing stock, and ensuring an exceptional customer experience. We are looking for a strong leader with a passion for fashion retail, a keen eye for visual merchandising, and the ability to develop and inspire a high-performing team. This is a fantastic opportunity to progress your career with URBAN REVIVO and contribute to the success of a fast-paced, trend-driven retail environment. Key Responsibilities: • Sales & Performance Management: Drive key performance indicators (KPIs) to achieve and exceed sales targets, analysing performance to identify areas for growth., • Visual Merchandising & Stock Management: Ensure effective stock control, visual merchandising, and product presentation to create an engaging shopping experience. Monitor sales trends, manage product performance, and coordinate with leadership on purchasing and replenishment., • Store Operations & Brand Standards: Ensure the store operates efficiently and maintains high visual and operational standards in line with URBAN REVIVO’s brand identity., • Team Leadership & Development: Train, mentor, and motivate the sales team, ensuring they have the skills and confidence to deliver an outstanding customer experience. Support team progression through career development planning and structured training. What We’re Looking For: • Passion for fashion retail and an understanding of current industry trends, • Minimum 1 year of experience in fashion retail management, • Strong knowledge of stock management, visual merchandising, and team leadership, • Ability to analyse sales data and implement commercial strategies, • A proactive and organised approach with excellent problem-solving skills Why Join URBAN REVIVO? • Exciting career growth opportunities in a leading fashion retailer, • Competitive salary with performance-based bonuses and commission, • Generous staff discount on the latest collections, • Extra allowances and incentives If you're passionate about fashion and ready to take the next step in your retail career, apply now and be part of URBAN REVIVO’s journey in the UK market!

Sales Manager, Footwear Department, Liberty London Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customer’s expectations as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is, • constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they can perform to, • their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Bonus structure, • Pension Scheme, • Gorgeous shoes each season, • Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

About Fueguia Fueguia 1833 is a niche luxury fragrance house born in Patagonia and crafted in Milan. Known for its dedication to innovation, sustainability, and storytelling, Fueguia offers a unique olfactory journey through nature, science, and art. About the Role We are seeking a passionate and service-driven Full-Time Sales Assistant to join our new London Gallery team. As a brand ambassador, you will play a key role in delivering an exceptional client experience, reflecting the identity and values of Fueguia. Working closely with the Store Manager, you will contribute to the boutique’s daily operations and sales performance. Key Responsibilities • Provide outstanding customer service and create personalized client experiences aligned with Fueguia’s brand philosophy., • Share the brand story and fragrance collection with clients through engaging and informed storytelling., • Build and nurture strong client relationships, fostering loyalty and repeat visits., • Support daily store operations, including stock management, merchandising, and opening/closing procedures., • Help drive store performance by actively contributing to sales goals and KPIs., • Ensure the boutique maintains the highest standards in visual presentation and cleanliness. Candidate Profile • Minimum 2 years of experience in a similar role, preferably in the luxury retail or fragrance sector., • Excellent interpersonal skills with a client-centric and proactive attitude., • Detail-oriented, well-presented, and able to work in a dynamic, fast-paced environment., • A genuine passion for culture, fragrance, and artisanal craftsmanship is a strong plus. Language Requirements • Fluency in English is required. In addition, at least two of the following languages are also required: Italian, Spanish, French, Arabic, or Chinese. Contract Type • Fixed-Term, with the possibility of extension and permanent employment., • Full-Time. Eligibility • Candidates must have the legal right to work in the United Kingdom. Benefits • Unique opportunity to join a growing niche luxury brand, • Dynamic and international team environment, • Career development opportunities Work Schedule • Monday to Sunday, • Rotating shifts, including weekends and holidays Work Environment • In-person position at our London gallery boutique If you are enthusiastic about representing a unique fragrance brand and providing exceptional service, we would love to hear from you.

WHO WE ARE: Established in London in 2000, Heathcote & Ivory has grown over the last twenty years into a leading creator of fragrance-led bath, body, wellness and lifestyle products, as well as design-led gifting collections. Our reputation is built on quality, innovation and strong brand partnerships in the premium beauty and lifestyle space. Our brand portfolio includes Heathcote & Ivory, William Morris at Home, Heath, C.Atherley, Bronnley, Cath Kidston and Sara Miller. We supply major premium retailers across the UK and have an international footprint in over 35 countries, reflecting our ongoing focus on growth, market leadership and long-term collaboration with our retail partners. OVERVIEW: We are seeking an experienced National Account Manager or Senior National Account Manager to grow Heathcote & Ivory’s beautifully crafted, British-designed bath, body and gifting brands across key UK retailers, including Boots, Sainsbury’s. Waitrose and John Lewis and other key retailers. You will shape account strategy, manage in-year performance and build long-term, collaborative retail partnerships. to maximise growth, profitability and brand visibility. KEY RESPONSIBILITIES: • Own full P&L responsibility for your retailers, • Shape and deliver joint business plans that drive topline growth and elevate brand presence in store and online., • Forecast and manage monthly sales, promotional calendars and retail marketing activity., • Work closely with NPD, Logistics and Operations to ensure timely product launches and campaigns., • Use sales and sell-through data to fine-tune stock, assortment and promotional investment., • Be the go-to contact for buyers and retail partners, nurturing relationships and unlocking new opportunities., • Regular analysis and reporting to build forecasts, ensure stock availability and review margins, • Regularly review sales data and sell-through to optimise stock, assortment, and promotional ROI., • Main contact for buyers and retail partners, nurturing relationships and unlocking new opportunities Experience Required • 3+ years of experience managing UK beauty retailers, ideally including Boots, Waitrose, John Lewis etc., • Strong analytical and negotiation skills with proven ability to drive revenue growth., • Excellent relationship-building and communication skills., • Thrives in a fast-paced founder owned environment., • Experience of, and passion for, the beauty or personal care industry

Trainee Store Manager - Chelsea We are looking for a Store Manager to head up our flagship store in Chelsea, London. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. Papersmiths Perks • Staff discount, • An extra day of holiday after 1 years service, • A 3 tier stationery allowance to use in our shop annually up to £300, • Free sweet treats when you hit store targets, • A brand ambassador scheme to join our founder on buying trips Duties include: Store management Training, motivating and managing our team Recruiting new team members Follow our existing systems and introduce changes to make the store more efficient Monthly scheduling of the rota Holiday and absence management Driving sales and meeting sales targets Attending monthly financial meetings and sharing sales information with the HQ team Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stock room are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory management Working with our buying team to ensure stock is replenished Updating the inventory with new stock arrivals Processing deliveries Organising and overseeing stock checks Visual merchandising Take direction from our creative team to create new displays Direct the refreshing and maintenance of displays as necessary (daily - weekly) Direct the changing of displays Organise installation of window displays Skills Required Management experience in retail as Supervisor or senior sales assistant Commercially minded Customer-centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, London. SW1X0AW. Start date February 2026 To apply, please send your CV and covering letter to Alli via . Please include the position you are applying for in the subject line. Good luck!

Location: Central London, Mornington Crescent NW1 Work Type: Hybrid – 3 days in office Department: Sales Reports to: Head of Sales Ready to take the lead on one of the most exciting fragrance portfolios in the UK market? We’re looking for a Senior National Account Manager to drive our retail strategy, strengthen key customer partnerships and unlock big growth—particularly across our high‑profile Boots business. This is a high‑impact role where you’ll shape strategy, own customer relationships, and play a pivotal part in delivering the UK fragrance vision. You’ll also manage and develop a National Account Executive, helping elevate performance across smaller fragrance accounts. This is the perfect role for a high‑potential NAM ready to step up, or a seasoned SNAM seeking a fresh challenge in a fast‑paced, dynamic business. What you’ll be doing • Own retail + net sales performance and deliver against ambitious KPIs, • Build and implement strategic account plans that maximise growth, • Lead Boots fragrance strategy—driving category expansion and new opportunities, • Deliver sharp weekly reporting packed with insight and commercial recommendations, • Maintain accurate forecasting and robust P&L management, • Drive distribution, visibility and promotional effectiveness across all channels, • Lead range reviews—space, listings, VM and negotiation, • Ensure flawless execution of promotions both online and in‑store, • Build powerful internal and external stakeholder relationships, • Prepare and lead retailer strategy meetings and workshops, • Coach and develop your NAE to deliver brilliant results What you’ll bring • A driven, commercially minded salesperson with a track record of success, • Strong fragrance/beauty or wider health & beauty experience, • Proven experience managing major retail accounts—Boots essential, • Analytical strength, high numeracy, and confidence with Excel & PowerPoint, • Clear communication, strong influencing skills, and a flair for creative problem‑solving, • Leadership experience preferred (but not essential), • Degree‑level education

Store Manager | Wellbeing & Lifestyle Brand 📍 West London | Full-time, Permanent We’re partnering with a founder-led wellbeing brand to find an exceptional Store Manager for one of their standalone locations. This is a role for someone who thrives in a small business environment — where feedback is open, ideas are welcomed, and trial, error, and iteration are part of the journey. Senior leadership is highly accessible, and you’ll have genuine autonomy to shape how the store operates, trades, and connects with its local community. The Opportunity You’ll take full ownership of a small team, leading from the front and setting the tone for both performance and culture. This is a slow-sell, education-led brand, where success comes from deep product knowledge, credibility, and long-term relationship building rather than quick transactions. You’ll play a key role in driving the business forward through smart operations, proactive outreach, and community-focused activations — building momentum over time in a way that feels authentic and sustainable. What You’ll Be Doing • Owning all day-to-day store operations including rotas, payroll, stock management, reporting, and compliance, • Driving commercial performance through local outreach, partnerships, events, and proactive business development, • Leading, coaching, and developing a small, close-knit team with a strong focus on education and confidence, • Delivering a calm, considered customer experience rooted in wellbeing, storytelling, and expertise, • Taking a solutions-driven approach — testing ideas, learning quickly, and adapting as the business evolves What We’re Looking For • A commercially minded Store Manager (or a strong Assistant Manager ready to step up), • Backgrounds welcomed from beauty, wellness, spa, lifestyle, or premium retail, • Strong operational capability and high attention to detail, • Entrepreneurial, tenacious, and proactive — you’re comfortable going out and generating opportunity, • Confident working with a brand that isn’t globally known and understands that growth takes time, • Passionate about product education and meaningful customer relationships Why This Role Stands Out • Founder-led, values-driven business with real access to decision-makers, • Freedom to influence how the store trades, engages, and grows, • A genuinely personal culture where people, wellbeing, and ideas matter, • Opportunity to make a visible impact and grow alongside the brand If you’re someone who enjoys autonomy, believes in thoughtful, long-term growth, and wants to lead with both commercial edge and heart, this could be a brilliant next step.

Company Description DANI by Daniel K is one of the elite brands globally known for combining simulated diamond and gemstone designs with traditional fine jewelry techniques. Offering a versatile and attainable collection, the brand caters to women seeking pieces suitable for every occasion, from daytime elegance to glamorous red-carpet events. DANI by Daniel K believes that jewelry is an expression of individuality, where every day can be a reason to celebrate and adorn oneself with elegance. Role Description This is a full-time, on-site role for a Store Sales Manager, located in the London Area, United Kingdom. The Store Sales Manager will oversee daily store operations, drive sales, and ensure excellent customer service. Responsibilities include achieving sales targets, managing a sales team, maintaining inventory, and ensuring visual merchandising aligns with brand standards. The Store Sales Manager will also build relationships with customers, train team members, and monitor store performance to optimize results. Qualifications • Proven skills in retail sales, customer service, and relationship building, • Experience in team management, training, and leadership, • Knowledge of visual merchandising and inventory management, • Strong organizational and problem-solving skills, • Excellent communication skills and ability to create positive customer experiences, • Passion for fashion, jewelry, and high-quality service, • Flexibility to work in a dynamic and fast-paced environment, • Previous experience in luxury retail or jewelry sales is a plus

CH Carolina Herrera is seeking a Sales Associate for our boutique in Fulham Road. The Sales associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty. Responsibilities: • Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare), • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards, • Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives, • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean, and stocked, • Processing transactions accurately and efficiently, • Complying with all sales related policies and procedures Requirements: • Minimum 1-year experience in fashion retail luxury stores, • Passion for fashion, • Orientation to results and the clients’ satisfaction, • Excellent communication and negotiation skills, • Identification with the brand For more information regarding our company and products please visit: Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Franchise Development Manager About the Role An exciting opportunity has arisen for an experienced Franchise Development Manager to join a rapidly growing, investment-backed food brand entering its next phase of UK expansion. The role will play a key part in driving franchise recruitment, supporting new partners from initial engagement through to launch, and helping establish a strong national high-street presence. This position is ideal for a commercially driven individual with a strong track record in franchise recruitment and network development within hospitality, retail, or QSR environments. Key Responsibilities • Lead the franchise recruitment strategy, identifying and securing high-quality franchise partners nationwide, • Manage the end-to-end franchise development process, from initial enquiry through to onboarding, • Build and maintain a strong pipeline of prospective franchisees through networking, outreach, and market activity, • Present the brand proposition, commercial model, and growth opportunity to potential partners, • Support franchisees through the early stages of their journey, ensuring alignment with brand standards and performance expectations, • Collaborate with internal teams to ensure smooth onboarding and successful store openings, • Track market trends, competitor activity, and franchise performance to inform growth strategy Key Skills & Experience • Proven experience in franchise recruitment or franchise development, • Background in hospitality, QSR, retail, or food-led franchised businesses highly advantageous, • Strong commercial and financial understanding, with the ability to confidently discuss business models and ROI, • Excellent communication, presentation, and relationship-management skills, • Self-motivated, target-driven, and comfortable operating in a fast-growth environment, • Willingness to travel nationally as required Package & Opportunity • Salary up to £55,000 – £60,000 (depending on experience), • Performance-related incentives, • Opportunity to join a well-funded, fast-scaling brand at a pivotal stage of growth, • Clear career progression opportunities as the franchise network expands nationwide

Store Supervisor - Brick Lane, Hirono Pop Up Industry: Designer collectible pieces Location: The Old Truman Brewery 6 Dray Walk, London E1 6QL Job type: Full time, Fixed Term Contract (1-year) About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our new and upcoming pop up in Brick Lane! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Are you passionate about luxury fashion and exceptional customer experiences? Do you have a proven track record in retail management and a flair for team leadership? If so, we have the perfect role for you! About Us: Luca Faloni is a renowned luxury brand that specialises in producing high-quality made in Italy menswear. Our commitment to craftsmanship, attention to detail, and timeless design has garnered us a loyal global customer base. As we continue to expand, we are seeking a dynamic and dedicated Store Manager to lead one of our London stores and uphold our brand values. Role Overview: As the Store Manager at Luca Faloni, you will be responsible for driving the success of the LF store by delivering an inviting and personalised shopping experience for our customers. You'll lead a team of passionate sales associates, ensuring that they deliver exceptional customer service and maintain the store's impeccable visual standards. With your guidance, the store will become a destination for those seeking a luxurious and authentic experience. Key Responsibilities: • Lead and motivate the sales team to achieve sales targets and exceed customer expectations., • Foster a positive and collaborative work environment that reflects the Luca Faloni brand ethos., • Implement visual merchandising guidelines to create an appealing and aspirational in-store atmosphere., • Build and maintain strong customer relationships, providing a tailored shopping experience., • Manage inventory, stock levels, and replenishment to ensure optimal product availability., • Analyse sales data and contribute to the development of sales and marketing strategies., • Uphold Luca Faloni's high standards of quality, craftsmanship, and brand integrity. Qualifications: • Proven experience in retail management within luxury fashion or lifestyle brands., • Exceptional leadership skills with the ability to motivate and inspire a diverse team., • Strong understanding of customer service principles and a customer-centric mindset., • Excellent communication and interpersonal abilities., • Analytical mindset with the ability to leverage sales data to drive results., • A passion for fashion, quality, and timeless design., • Flexibility to work weekends, holidays, and extended hours as required. Benefits: • Competitive salary and performance-based incentives., • Employee discounts on Luca Faloni products., • Opportunities for career growth within a rapidly expanding brand., • Engaging and supportive work environment. If you're ready to join an esteemed luxury brand and lead a dedicated team in delivering unparalleled shopping experiences, we'd love to hear from you! We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process. We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications we receive, we regret that we can only contact candidates who are invited for an interview. If you do not hear from us within two weeks of submitting your application, it means you have not been successful on this occasion. However, we encourage you to stay connected with us and follow our updates for future opportunities. Thank you for your understanding and interest in joining our team!

As the Assistant concession Manager for this brand, reporting to the Concession Manager, you will be an Ambassador of the brand, motivating the team to maximise profitable sales whilst ensuring all KPIs and guidelines are delivered. To run and operate an efficient store which represents the brand image and delivers world class customer service. KEY RESPONSIBILITIES: Team Leadership & Operations • Embody the Brand image for customers and the store team and have a strong understanding of the brand DNA, • Lead by example in demonstrating role model behaviour that is representative of the brand, • Lead the team through morning briefings, objective setting, training and direct coaching together with the Boutique Manager, • Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency, • Ensure all Company policies and procedures are adhered to, • Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns, • Oversee store operations including daily reconciliation reports, bank statements and sales reports to UK Finance Team and Head Office, • Ensure cash banking is carried out accurately on a weekly basis, • Evaluate the performance of each Sales Consultant and provide constant feedback to ensure results, • Tracking, monitoring and communicating sales targets and KPIs, • Ensure stock loss is minimised by conducting weekly rotative inventories, participating in bi-annual stock takes and maintaining stockroom standards, • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximise sales, • Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff, • Assist in the implementation and maintenance of all visual guidelines, • Maintain store standards that reflect the brand image at all times, • Enhance customer service standards in store to ensure world class service is delivered at all times, • Build relationships with clients to develop loyal clientele in order to reach sales objectives, • Proactively tackle and resolve all customer problems and complaints quickly and effectively, • Experience in sales in a luxury, high fashion environment and managing people, • Leather Goods / Accessories relevant experience, • Passion for fashion and sales, • A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience, • Excellent personal presentation., • Understanding of Retail KPIs, • Ability to effectively and successfully lead and manage a team, • Strong and demonstrable commercial acumen, • A passion for customer service and sales floor focused, • Excellent at working and delivering against deadlines and the ability to work under pressure, • Ability to prioritise for self and the team and be able to multi task, • Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions, • Proactive and positive in approach, • Able to communicate effectively with all internal and external customers and at all levels of the organisation.

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.

We are looking for an exceptional Account Executive to join our rapidly growing field team in London. Your primary responsibility will be to generate in-store sales and contribute to brand awareness and retail sales to influence Sunday Riley’s in-store success. You will have full ownership of sales performance, ATV/AUS growth, personal development and growth of the customer database by providing excellent & exceptional customer service. Your main areas of focus will be to: • To deliver exceptional customer service to all potential/actual customers., • To consistently achieve and deliver the KPI targets., • To develop excellent in-store relationships with management/peers., • To know and understand sales achievements, figures and data and to have personal accountability for all deliverables. Product Knowledge • To demonstrate an in depth and fluent knowledge of all the Sunday Riley products, collections, features and benefits through detailed training with the education team., • To have personal accountability for learning and development including own research and asking the back-office team for additional learning and questions. This includes attending all training provided and contributing to a group learning environment., • To have wide skincare knowledge in general and to understand all methods, techniques, layering and suitability of the Sunday Riley products., • To be able to answer all customer’s needs in order to recommend the exact products suited to them. Store Environment • To achieve and maintain an excellent retail environment with the highest standards in all areas of the sales floor, tester and product replenishment and the stock room area., • To support with floor moves and implementation of promotions whilst ensuring consistent delivery of housekeeping, presentation and personal grooming standards., • To act in a responsible and positive manner at all times, ensuring that the Sunday Riley codes of practice, health and safety are adhered to and followed., • To be responsible for ensuring, recording and reporting: the availability of our listed products, the store’s adherence to the visual merchandising agreements and brand standards, the availability of testers, sachets and samples. The ideal candidate: • You must enjoy the retail environment and have a strong background in the beauty industry, sales and customer experience., • Professional Beauty Therapy qualifications are essential., • You are a stellar seller, organised, responsible, detail-oriented, a self-starter, a multi-tasker and possess strong follow-up skills., • Communication skills, timely reporting practices, follow-through, and a collaborative approach with Field Sales Manager to develop strategic in-store sales and activities are a must., • Energy, passion & resilience are crucial; must be comfortable working in a fast-paced, entrepreneurial environment., • Flexible in regard to work hours and travel, as national travel with occasional overnight stay might be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. What We Offer This role offers the opportunity for interested candidates to work in an ever-changing growing company that is passionate about its products. Operating within a fast-moving industry and dynamic category, the successful candidate will find at Sunday Riley the open, creative and collaborative work environment everyone seeks for themselves. EEO Sunday Riley actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, color, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information or any other criteria protected by applicable federal, state, or local law. Social And Environmental Responsibilities We produce the best products possible, and never sacrifice quality or effectiveness for financial gain. We are committed to promoting Human Rights, including equality, diversity in the workplace, and inclusivity of products. We provide the highest-level customer care, customer experience, and attention to customer safety. We strive to meet sustainability goals and initiatives, for a cleaner planet. Our company’s social and environmental goals are as strong as our employees’ awareness and performance towards those goals. We are mission-driven and expect our employees to be accountable and aligned with our company value

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

Assistant Manager, Kurt Geiger Fenwick's- Brent Cross Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism WE NEED YOU TO: • Ensure service standards are consistently met in your store, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the store manager on trade and team performance, • Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team, • Maintain a high-performance team through regular one- to-one meetings, • Build and maintain excellent client relationships for repeat business, • Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for store, • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during challenging situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic salary, • Generous bonus structure, • Gorgeous shoes each season, • Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Join Our Team at Annoushka – Concession Manager Wanted Location: Central London Employment Type: Permanent, full-time (40 hours per week) Reports to: Head of Sales About Us: “We create jewellery to be loved and lived in, never saved for best – live in it, wear it all, wear it whenever.” Founded by British fine jewellery designer Annoushka Ducas MBE, our brand is celebrated for its exquisite, story-driven designs that captivate women who cherish quality, innovation, and personal style. Our brand is as unique and inspiring as the women we design for. We have boutiques in Chelsea, Mayfair and Hong Kong, and concessions in some of the world’s most famous department stores including Harrods and Liberty. About the Role: We are seeking an experienced Concession Manager with a passion for jewellery and a love of people, who is motivated by delivering excellence in client experience and positive sales outcomes. This role is responsible for leading a high-performing concession team, driving commercial success within a luxury store environment. As Concession Manager, you will create the environment for your team to consistently deliver client service excellence, build lasting relationships and bring our brand to life through expert storytelling and beautifully executed events. What You Will Do: Client Experience & Commercial Performance • Set the highest standards of client service excellence, ensuring every client receives a warm, memorable and personalised experience., • Lead from the front to achieve sales targets and KPIs through effective clientelling and client engagement., • Grow a loyal client base that drives repeat visits, advocacy and long-term relationships., • Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy through leadership and client interaction. Team Leadership & Development • Recruit, motivate and develop a high-performing team., • Take full responsibility for team performance with clear expectations, confidence and care., • Ensure the team excels in product knowledge, storytelling, consultations and aftercare., • Build a positive, inclusive culture rooted in collaboration, accountability and pride in the Annoushka brand., • Deliver regular feedback and performance conversations to support continuous improvement. Operations & Standards • Own the rota to ensure optimal coverage., • Track performance and use reporting insights to drive action., • Oversee stock, transfers and administration with accuracy and pace., • Manage repairs and after-sales seamlessly to protect client trust., • Maintain smooth daily operations with excellent standards, keeping the concession immaculate, welcoming and aligned to brand and VM standards. Events & Client Engagement • Work with the Head of Sales to plan and deliver engaging and thoughtful client events and activations., • Support launches, trunk shows and bespoke appointments to drive engagement and sales., • Follow up effectively to deepen relationships and strengthen brand loyalty. What We’re Looking For: At Annoushka, we welcome applicants who act with integrity and bring warmth, kindness, curiosity, positivity and responsibility into everything they do. • Proven experience as a concession or store manager within luxury, fine jewellery or premium retail., • Strong commercial acumen with a track record of driving sales performance and delivering client service excellence., • Confident, hands-on leader with the ability to inspire, coach and develop teams., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • Passion for fine jewellery, craftsmanship and storytelling, with deep appreciation of the luxury client mindset., • Exceptional storyteller with a deep understanding of luxury clients and relationship-driven selling., • Highly organised, detail-oriented and confident managing retail operations and administration., • Proactive, hands-on and solutions-focused, with a genuine enthusiasm to work in a fast-paced flagship environment., • Confident using POS, CRM and retail systems to drive performance and client engagement, with proficiency in Microsoft Office. If this sounds like you, please follow the EasyApply link or submit your CV and cover letter to . In your cover letter, please give an example of leading your team to deliver client service excellence. Please also indicate salary expectations, your right to work status and notice period (if any) with your current employer. Deadline for applications: 01 March 2026. Due to the anticipated volume of applications, we regret that we will only be able to respond to your application should you be selected for initial interview. Thank you for your interest in working for Annoushka! Annoushka is an equal opportunities employer, committed to encouraging equality, diversity and inclusion within our teams and providing a working environment which is free from harassment, intimidation and discrimination. We firmly believe in respect for an individual’s personal dignity. We are committed to the equal treatment of all current and prospective employees and do not discriminate on the basis of age, disability, race or ethnicity, religion or belief, sex, sexual orientation, pregnancy or maternity, gender identity, or marriage or civil partnership. We actively seek to employ individuals from a range of backgrounds to nurture an environment of creativity that positively values the differences in others. We base our employment decisions only on merit, job requirements and business needs.

We are seeking a hungry, driven Business Development Manager to accelerate sales growth across the London & South East region. This is a results-focused field sales role for someone who thrives on winning new business, growing accounts, and hitting targets. This role is ideal for a high-potential individual stepping into their first field sales position, particularly someone with a background or strong interest in paints, decorating, or DIY products, who wants to build a long-term sales career. What You’ll Be Responsible For • Driving sales growth across your territory by developing existing accounts and securing new business, • Taking full ownership of territory performance, delivering against revenue, margin, and KPI targets, • Identifying, opening, and converting new sales opportunities within independent retailers, wholesalers, and regional groups, • Actively promoting and selling the full product range, including new launches and promotions, • Negotiating commercial terms, promotions, and business plans with customers, • Increasing distribution, shelf presence, and point-of-sale execution in store, • Planning your week to maximise customer contact and sales opportunity, • Using CRM to manage pipeline, forecast activity, and report results, • Analysing account performance and taking action to drive improvement, • Representing the business with confidence, professionalism, and commercial focus What We’re Looking For This is a role for someone who wants to win, grow, and progress. Essential: • Strong sales drive with a proactive, resilient mindset, • Confidence in building relationships and influencing customers, • Interest or experience in paints, decorating, DIY, or home improvement, • Ability to work independently and take ownership of results, • Strong planning, organisation, and time-management skills, • IT-literate (Microsoft Office & CRM systems), • Experience in retail, trade counter, internal sales, or customer-facing roles, • Exposure to FMCG, consumer goods, or DIY categories, • Ambition to develop into a high-performing field sales professional Key Behaviours • Target-driven and commercially minded, • Energetic, confident, and persuasive, • Self-motivated with a strong work ethic, • Competitive but team-oriented, • Professional, reliable, and results-focused What’s in It for You • A genuine opportunity to build a successful field sales career, • Health Insurance, • Dental Insurance, • Clear targets and measurable success, • Full training, coaching, and support, • Competitive salary, bonus, and company car / car allowance, • Career progression within a growing, performance-driven business

Job Title: Retail Manager Reporting to: Brand Manager Classic Division Location: Mistral House GU21 5JL / UK and IRE Airports Responsible for: This role will be responsible for supporting Dolce&Gabbana in UK and IRE Airports. Overview: CSA is a privately owned business dedicated to nurturing and developing high selective brands in the UK Travel Retail channel. Established in 1991, it is the foremost fragrance and cosmetics agency in the UK TR market. CSA’s strength lies within its outstanding personnel team reflecting the company’s ethos of retail excellence, passion, humanity, and fun. The purpose of the Retail Manager role is to develop sales in your area according to the brand and company’s policy. Working closely with Dolce&Gabbana you will be expected to manage employees and the overall efficiency of stores along with maximizing performance. You will be responsible for maximising sales and minimising costs, be an excellent leader and team player, with an eye for extra business opportunity. The role includes ensuring your staff give great customer service, monitoring the financial performance of the store as well as assuring the proper implementation of merchandising and overseeing pricing and stock control. Detailed financial analysis, ROI and management of the P&L. Main Duties and Accountabilities KEY TASKS: Sales Performance • Responsible for rostering, ensuring the Beauty Consultant budget is used effectively to maximised coverage in stores., • Build the monthly and yearly sell-out objectives with the Brand Manager., • Carrying out a detailed analysis of weekly/monthly sales figures for each store and studying their evolution, reporting results back to Brand Manager. Analyze per line / shop and provide reports to management with recommendations to increase retail sales and brand image., • Setting qualitative and quantitative monthly sales targets according to the brands market situation, the previous year sales figures, plus the current, following the years promotion plan., • Monitoring the Beauty Consultants sales figures., • Evaluating monthly results to set sales in line with the Beauty Consultants performance., • Making regular on-site visits to ensure sales performance are achieved., • Identifying problems and proposing solutions. Merchandising & Stock • Monitoring and managing with shop managers, and provide feedback to the Brand Manager on stock levels (OOS, Overstock, MDQ levels, discontinued products, etc.), • Reporting to Brand Manager any issue with counter maintenance., • Enhance DG image and retail excellence through respect of visual merchandising guidelines., • Discussing assortment per retailer with the Brand Manager. Marketing Activities: Launches & Promotions • Set up animations and promotional events in coordination with the Marketing team., • Ensuring all novelties are successfully launched., • Plan, order and monitor testers, POSM, GWP and promotional visuals per store within your allocated budget., • Reaching qualitative and quantitative targets for each promotion., • Setting the number of sales assistants for each promotion in line with the Brand Manager and brand budgets., • Contacting promotion agencies to review business and opportunities., • Before start of promotion, ensure all BC’s have GWP/testers and sales targets., • Checking the decoration during promotional events to guarantee it follows the guidelines., • Monitoring sales results every day during promotions., • Analyse promotional performance, report feedback for each promotional event and make recommendations on trade plan investment optimization. Team management: • Liaise with training team to ensure that Beauty Consultants attend the mandatory training courses and follow up on coaching sessions done by both trainers and retail managers., • Collecting information from sales assistants to define customer needs., • Setting up monthly targets to the Beauty Consultants, following up on a weekly/monthly basis., • Motivate and coach Beauty Consultants to have excellent team spirit and be goal oriented., • Selecting and recruiting new Beauty Consultants, managing their airside pass ID applications and on-boarding process in conjunction with Head of People., • Negotiating salaries and pay rises for Beauty Consultants in line with agreed budgets and Brand Manager approval., • Organising annual performance appraisals for direct reports., • Organising and coordinating BC seminars together with DG management team., • Ensuring grooming standards as per CSA / brands policies are adhered to., • Recommend work hours and shift allocations by store both for permanent and temporary Beauty Consultants, utilising CSA’s flexible team where possible for temporary staffing liaising with the flexi team Retail Manager., • Book temporary staff for promotions through agencies and control expense budget. Relationship with local teams and competition • Create and maintain contact with the main people at the airport (Beauty Trading Manager, Outer Stores Leader, Customer Service Leader, etc.), • Liaise with them regarding merchandising, assortment, or logistics issues., • Negotiate locally more visibility and space for promotions, TREX and tactical products. Identify new opportunities for door opening., • Monitor and analyse the competitors’ markets, products, and merchandising tools in the field., • Regularly reporting to the Brand Manager on competition and consumers’ feeling., • Report any major changes within the airport (traffic, flights, shop trends). Person Specification: Qualifications: • Educated to GCSE standard of English and Maths (or equivalent). Relevant Experience: • Retail sales experience in a supervisory or managerial position, • Experience of managing a team, • Working with budgets (up to P&L level) and targets, • Analysis of the retail market, • Resource management including recruitment, • Relationship management with brand clients Aptitude, Skills and Abilities: • Key financial acumen in terms of managing and implementing P&L, • Excellent people management skills with the ability to generate credibility and respect, • Ability to motivate others to achieve overall targets, • Aptitude for coaching and mentoring, • Good organisational skills with the ability to multitask, • Excellent administration and presentation skills (including Excel, Word, Power Point, Outlook knowledge), • Ability to build relationships with people at all levels, • Aptitude for strategic thinking and planning, • Leadership skills, • Problem solving skills with an aptitude for being solution driven, • Aptitude for marketing creativity and ideas for promotions and incentives, • Excellent communication skills, both verbal and written (English language) Behavioural Competencies: • Passionate about travel retail and a customer service champion, • Demonstrates enthusiasm and drive for excellence, • Leads by example, • Motivated by team achievements and development of others, • Shows a proactive approach to problems, always looking for the best solution, • Demonstrates confidence in own ability, • Involves others in decision making, • Open to feedback and ideas for improvement, • Uses strategies achieve personal and team goals, • Personable with a professional approach Full Time, Permanent (37.5 hours per week) Monday-Friday Flexible working hours

Store Account Manager Harrods, Selfridges & John Lewis To ensure that the counter achieves targets by driving the team. Duties including but not limited to: • Setting an example for the team., • Ensuring that all daily counter tasks are undertaken., • Figures completion – daily and weekly. Managing targets and their allocation., • Regular stock management, ensuring oos are minimal and to build a relationship with the instore buying to team to support this., • To ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary and to ensure products are displayed with current company guidelines., • Ensuring adequate counter cover by ensuring rotas are formatted., • Delegating duties to the team and following up that they have been performed correctly., • Mentoring the team, • Assisting with training new product launches., • To ensure that an excellent level of customer service is always provided., • To actively traffic stop to build brand awareness and ensure that the team also do this., • To provide makeup and skincare consultations., • To book appointments and build ongoing client loyalty. This includes customer database building and communication., • To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use., • To effectively manage transactions. Stores where required will provide necessary cash handling training., • To lead by example and be an active team member., • To always represent the BY Terry brand in the best possible way. Sales. • To achieve sales targets as set by the company., • To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations., • Currently set at:- IPT = 3. A£S - £150, • To actively promote new launches and promotions., • To track team sales and feedback any sales information as required at the end of each day., • To coach the team to enable them to reach their targets., • To come up with new ideas for event promotions and work with the retail manager to execute these. Dress code and image. • To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction. Working hours Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration. You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company. The Company : "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

🍸Business Development Manager – On trade🍸 📍Hybrid - London 💸Salary £30 -£35k + Bonus 💸 Ignite are excited to be working with a RTD Cocktail brand; originating during the pandemic, they quickly grew through direct-to-consumer sales and are now expanding into the on trade channel. We’re on the hunt for a passionate, results-driven BDM to join their team. As a BDM, you’ll focus on driving new business development, building high-impact relationships with on trade and retail partners, and ensuring our brand’s presence and growth in on trade. Your goal will be to secure new product listings, expand distribution, and promote their full product portfolio, including innovative RTD cocktail offerings made with premium spirits. What skills do you need to have to be considered? 🎯 Experience: Proven track record in FMCG sales or strong interest in the industry. 💡 Mindset: Strategic, entrepreneurial, and well-organized with a strong drive for results. 🗣️ Communication: Skilled in relationship-building and adept at presenting to senior stakeholders. ⭐ New Business Expertise: Demonstrated success in securing new listings and growing grocery. What you will be doing? 💼 Lead and develop on trade accounts, maintaining strong partner relationships and achieving sustained growth. 📈 Build and manage a robust new business pipeline, targeting key partners for grocery channel expansion. 📝 Oversee the complete sales process, from prospecting and pitching to negotiating terms and securing product listings. 🚀 Identify opportunities to optimize existing accounts and drive sales growth through strategic insights. 🤝 Collaborate closely with internal teams on product activations, in-store promotions, and launches. In return for everything you can bring, the business can offer you 🚀: 💸Salary £30 – 35kk + Bonus 💸 ⭐️Travelcard ⭐️25 days annual leave plus bank holidays ⭐️Medicash medical based benefit scheme What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

We are currently recruiting for an experienced Retail Liaison Manager to work across three vibrant London retail schemes in Angel, Hammersmith and Fulham. The role As Retail Liaison Manager, your role is to collect, analyse and interpret retail sales and performance data to support leasing decisions, strengthen retailer relationships, and optimise marketing activity. You’ll act as the link between centre management, retailers, and the wider marketing team – ensuring insight-led decision-making across all three schemes. Key responsibilities include: Sales Performance & Data Insight • Lead on the collection, verification, and reporting of weekly, monthly and seasonal sales data., • Monitor store performance trends to identify risks, opportunities and trading patterns., • Provide clear insight to support retail leasing pipelines, tenant mix improvements and commercial planning., • Maintain accurate retailer databases, trading records and qualitative feedback logs., • Act as the go-to contact for store managers and head office retail teams., • Gather operational and customer insight from retailers to support marketing planning., • Ensure retailers are briefed and equipped for campaign rollouts, promotions and events., • Uphold brand consistency across in-centre POS and retailer-led activations., • Feed sales and customer insight into marketing strategies to strengthen effectiveness., • Support delivery of in-centre events, seasonal campaigns and community initiatives., • Manage distribution of marketing collateral and maintain strong relationships with local stakeholders., • Degree in marketing, business, retail management or related field., • 2+ years’ experience in retail operations, centre management, or retail marketing., • Strong analytical skills and confidence interpreting sales data., • Excellent communication, relationship-building and organisational skills., • Proficiency in CRM, reporting tools, and core marketing platforms., • Commercially minded with the ability to translate data into clear actions.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Title: Designate Store Manager Location: London Salary: £36,272 - £36,729 + Bonus Role: Full Time (40 Hours) – Permanent OVERVIEW Are you a fantastic Retail/Hospitality Manager looking for your next big challenge? We are on the hunt for extraordinarily talented retailer who will be responsible for one of our clients’ major stores. This role will involve travel to other London branches supporting in day to day management operations Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Manager. IDEAL CANDIDATE • You will be professional and commercially astute with a passion for customer service, people management and a strong desire to succeed, • Product knowledge that leaves others behind, living and breathing fashion, • Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience, • Commercial awareness is a must, it’s not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding, • Understanding your customers’ needs as well as the offerings from your competitors should come naturally to you, • Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store, • Excellent people management skills, with the ability to motivate and gain respect from your team, • Ideally experience of the premium service market or a very clear understanding of it THE ROLE AND KEY RESPONSIBILITIES • Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere, • Monitor store performance and make recommendations to improve results, • Communicate store performance and company updates to the team, • Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times, • Proactively seek out customer feedback and make recommendations to improve customer service, • Ensure all difficult customer issues are resolved effectively and in a timely manner, • Build rapport and be approachable and helpful to both customers and staff, • Actively coach and develop the team to support internal succession, • Monitor controllable costs and take action where appropriate, • Understand and adhere to the company’s Health & Safety procedures ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment

A premium / Luxury brand is seeking an Area Manager — an inspiring leader with a passion for delivering exceptional brand experiences across multiple stores. FASHION / BEAUTY / ACCESSORIES/ JEWELLERY Our client, a dynamic and fast-paced fashion brand, is looking for an experienced Area Manager to drive performance, elevate customer engagement, and uphold brand standards across their retail network. This is a fantastic opportunity to join a market leading brand, drive growth, and lead a team to deliver outstanding commercial results. This role is ideal for an Area Manager or Multi-Site Manager who is looking to progress their career within a dynamic, growing high-performing and fast paced retail environment. You will ideally be based within a commutable distance to London. This role is perfect for an Area Manager who is looking to join a growing company with Excellent career progression . £50000 - £65000 plus bonus and package OTE-£70000 Looking for: • Sales drivers who is customer obsessed: inspires teams to boost AOV, UPT, add-ons, piercing and productivity. Making the customer journey exciting, personal and seamless- turning every conversation into a bigger basket and customers into raving fans!, • Standards obsessed: perfect VM, beautifully clean and replenished stores offering exceptional customer experience every day., • Building future talent: spotting potential on the shop floor, coaching with energy, and shaping tomorrow’s store leaders so the bench is always strong and ready., • People coach: on-the-floor leadership, clear performance management, build future talent., • Pace: can switch gears quickly, motivate teams in peak trading and keep momentum high. The ideal candidate will have: • Solid experience as a Junior Area Manager or Multi-Site Manager (responsible for 4+ stores) within a fashion , lifestyle or jewellery brand, • A proven track record of managing multiple stores or regions., • Strong commercial awareness and the ability to drive business performance., • Excellent leadership, coaching, and communication skills., • A proactive, solutions-focused approach in a fast-paced environment., • Flexibility to meet the demands of a multi-site retail role. What’s On Offer • The chance to join an expanding retailer with exciting growth plans., • A competitive salary and benefits package., • A supportive culture with clear opportunities for career progression., • The ability to make a real impact across a network of stores. Apply Now If you’re ready to take the next step in your retail career, we’d love to hear from you. Apply today and Sam from Everpool Recruitment will be in touch to discuss the opportunity in more detail.

NATUZZI SEARCH FOR SALES CONSULTANT - Tottenham Court Road - London About the company With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way. Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market. About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role. Job Location: Natuzzi Italia Store in Tottenham Court Road About the role/position Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience. About the Responsibilities Sales Budget Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business. Customer Experience: • Manages each visitor through the application of Brand sales ceremonies;, • Welcomes and understands the customer's needs to ensure a unique customer experience;, • Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story);, • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);, • Collects customer / prospect profiling data in a discreet and informal way;, • Successful sale conversions, • Cross Selling / Upselling;, • Promote Total Living, • Manages the quotation and follows up with prospects;, • Closes the sales process and prepares the reason why for a new customer visit;, • Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy, • Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);, • Provides after-sales support to Customers, • Follow the dress-code guidelines. Job profile: • Background in Interior Design education;, • Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;, • Ability to use and promote sales tools to support sales (eg creation of renderings), • Capacity to use Interior Designing Tools;, • Experience with a POS system and proficient with MS Office software, • A general good standing. Outstanding negotiating and communication skills;, • Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients., • Team work spirit;, • Business Oriented. Ability to analyse sales results. Work details: • Work hours: Full Time, • Work location: Tottenham Court Road Very competitive salary and sales orientated bonus scheme If the above requirements meet your interest, please apply here by attaching your updated resume/CV*, with in addition a short cover letter to tell us more about you! Please add the info related to you Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview. Discover more about our people culture ___ Stay tuned!

Introduction An exciting opportunity has arisen for a Sales Assistant (Audio products) with barista experience to join our KEF Music Gallery London team at one of the world’s leading specialist audio brands, KEF. This role is based in central London and combines a passion for customer service, music, and premium audio with high-quality café and barista service. About KEF KEF has earned a reputation as the premier manufacturer of stunning, audiophile-quality audio solutions for modern home theatre, hi-fi, pro-audio, custom installation and personal use applications. KEF products are distributed globally and have won numerous international awards. KEF’s strategy is to expand its product portfolio with premium wireless speaker products to capture a new consumer audience beyond the traditional Hi-Fi consumer. This includes the development of high-quality offline and online experiences, such as the KEF Music Gallery, which blends retail, brand experience, and café hospitality. Role Summary As part of the KEF Music Gallery London team, you will be responsible for delivering a world-class, personal customer experience across both the retail gallery and café areas. You will confidently support product demonstrations, assist with sales activities, and provide high-quality barista service, ensuring that both the gallery and café environments operate smoothly and reflect KEF’s premium brand standards. You will act as an ambassador for KEF’s values, culture, and customer-first approach. Job Location and work schedule You will be based in KEF Music Gallery located in central London and you will be working 5 days a week, Tuesday to Saturday. Responsibilities Sales & Customer Experience • Provide exceptional, personalised customer service at all times, • Assist the sales team with the setup and support of customer product demonstrations, • Communicate product features and benefits clearly to customers of all knowledge levels, • Build strong customer relationships and contribute to achieving sales KPIs and overall store performance, • Serve food and beverages, including high-quality coffee, to KEF standards (The food is prepared eg cake/fruit/pastries), • Ensure all food and drinks are presented to a consistently high standard, • Maintain cleanliness, presentation, and welcoming atmosphere in the café area, • Support the smooth day-to-day running of café operations, including waste control and stock rotation, • Responsible for the smooth running of assigned daily operations within the gallery and café, • Open and close the site in line with security and operational checklists, • Cash handling, including cashing up and daily till reconciliation, • Manage stock, ordering, and deliveries for both retail and café areas as required, • Inspect and maintain equipment, reporting any issues to the Store Manager or Technical Sales team, • Ensure all store guidelines, procedures, and brand standards are followed, • Maintain a safe workplace and adhere to all health & safety legislation Personal skills and qualifications • Strong communication skills with a passion for music, sound, and audio, • Previous barista experience with a genuine enthusiasm for coffee and hospitality, • Food Hygiene & Safety Certificate (Level 2 or equivalent) – required or willingness to obtain, • Knowledge of, or willingness to learn, HACCP, COSHH, and wider health & safety standards, • Customer-focused mindset with the ability to deliver premium service, • Highly organised with strong attention to detail and pride in presentation, • Ability to multitask and work efficiently in a fast-paced environment, • Strong collaboration skills and a willingness to support colleagues across functions, • Willingness to learn and develop product knowledge and operational skills, • Flexible approach to working hours, including early mornings, evenings, and occasional events, • IT literate and comfortable learning and using new technology, • Honest, reliable, and demonstrates integrity, • Willingness to go the extra mile to ensure an exceptional customer journey For more company details, please visit our website at . We offer attractive remuneration package and long-term career development opportunities to the right candidate. Please send your full resume with current and expected salary by clicking "Apply". Equal Opportunity KEF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, colour, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Personal data collected will be treated as strictly confidential and used for recruitment purposes only. All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values. Location: London, Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Leadership & People Management • Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations., • Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated., • Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth., • Collaborate with the Store Manager in talent scouting and recruitment activities., • Support the organization of the team and shop floor coverage in an effective manner to meet the business needs. Client Experience & Sales • Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships., • Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance., • Ensure every client receives a unique, personalized luxury experience., • Support the team in clienteling actions to build loyalty and retention. Business Performance & KPIs • Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance., • Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies., • Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager., • Support the implementation of commercial strategies in alignment with corporate goals., • Identify opportunities for performance improvement and business development., • Support the preparation of weekly performance reports to the Head Office., • Collaborate with the Retail department and Store Manager to plan local events. Boutique Operations & Visual Merchandising • Support operational excellence, stock accuracy and compliance with company policies., • Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office., • Support inventory management, shipments and daily reporting., • Guarantee high standards of visual merchandising and in-store presentation., • Ensure that all store processes and procedures are harmonized in order to provide best in class client experience., • Support the maintenance of all Store Facilities., • Contribute to effective day to day business and operations processes. What We’re Looking For Experience & Skills • Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred)., • Solid and demonstratable commercial awareness., • Fluent in Italian and English; additional languages are a plus., • Proficient with digital tools, POS systems, and retail management software. Your Personality • Proactive, inspiring, flexible and supportive., • Deeply service-oriented with strong interpersonal and problem-solving skills., • Highly organized, detail-focused, and results-driven., • Client centric mindset with a passion to exceed expectations., • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Elsa Schiaparelli instilled a creative spirit in 20th-century fashion with her inventive imagination and revolutionary vision on sportswear, Haute Couture, art, fragrance, and ordinary elements turned into elaborate creations. Her iconic collaborations with artists like Dalí, Cocteau, Man Ray, and Giacometti became legendary. Nowadays, the Maison Schiaparelli cultivates this incredible heritage, offering women of the 21st-century the essence of a bold style and timeless allure. Role and Key Responsabilities : The Store Director drives the point of sales on all aspects throughout the support of the headquarters departments including team management, client experience, operations, CRM and clienteling, HR, business relations with Harrods. He/she enhances the profitability of the Boutique, expands the traffic in an excellence and results orientation. Client Development & CRM Leadership • Lead the boutique’s CRM strategy, ensuring consistent growth of the client base and depth of engagement across VIC, top clients, and aspirational tiers., • Leverage existing client portfolios and personal relationships with HNWIs and the London socialite scene to initiate and nurture high-potential relationships., • Personalise outreach and follow-up strategies, ensuring each interaction is memorable and aligned with Schiaparelli’s exceptional standards., • Own and develop a robust personal client book, while supporting Sales Advisors in developing theirs. CRM & Client Base KPIs Ownership • Take ownership of all CRM-related KPIs and reporting, in coordination with HQ and Harrods CRM teams., • Monitor and drive key indicators including:, • Client database growth (new client acquisition), • Retention rate and repurchase rate, • VIC conversion and elevation of aspirational clients, • CRM coverage (number/quality of interactions logged, contact frequency), • Personalisation rate and effectiveness of outreach campaigns, • Percentage of sales via Private Appointment vs walk-ins., • Set monthly and quarterly CRM targets for the team, ensuring actions are aligned with client segmentation and sales goals., • Analyse data to identify client potential, lapsing clients, and opportunities for tailored activations or product focus., • Champion a “CRM-first” culture, making client knowledge, follow-up, and relationship building a daily priority., • Partner with HQ and marketing for the localisation of global client engagement initiatives, tailoring content and strategies to the London clientele. Client Experience & Selling Ceremony Excellence, according to the global strategy and the Retail Department guidance • Participate to the Schiaparelli selling ceremony, rooted in storytelling, artistic references, and emotional intelligence., • Guide the team to be curious and empathetic—encouraging discovery of client lifestyles, values, and passions to build lasting symbiotic relationships., • Infuse every interaction with authenticity, refinement, and narrative depth, positioning Schiaparelli as a house of meaning, not just product. Coaching, Development & Training • Act as a daily mentor and floor coach, delivering real-time feedback, performance dialogues, and individual action plans to drive team growth., • Organise and supervise monthly training moments on CRM, clienteling techniques, and storytelling., • Educate the team on the local art, fashion, and cinema landscape to enrich client interactions with cultural relevance and conversational finesse., • Foster a team mindset of excellence, curiosity, and cross-functional support. Events, Activations & Partnerships • Support the planning and flawless execution of in-store and off-site client engagement events, including couture previews, private appointments, and London-based activations., • Maintain strong relationships with cultural connectors, personal stylists, and private client teams both within and outside Harrods to open new client channels., • Identify new opportunities in the London scene—galleries, galas, film premieres, and beyond—to position Schiaparelli among tastemakers. Boutique Management • Recruit onboard and maintain the talents with the support of the HQ team and the Assistant Store Director, • Peolple review and daily management, • Empowered the team and the client experience in an excellence orientation and a continus upgrade of the level of service and experience, • Staff scheduling, payroll preparation, • Conduct store walkthroughs, performance reviews, and boutique visits with HQ, Regional, or Artistic leadership when required., • Insure compliance with local rules, with the support of HQ and consultants, • Monitoring inventories and guarantee the stock regularity, • Insure the best display according to the business strategy, avalaibilities … Reporting • Financial reports, • Business reports, • Product reports Requirements : • Experience as a Store Director for a luxury fashion brand with a high portfolio of clients, • Proven track record in building and maintaining strong client relationships as well as recruiting new clients, • Strong experience in initiating and hosting local events, • Additional languages will be an added value but not essential, • Creative commercial driver with a strong results-oriented mindset, • Ability to work varied hours/days, including weekends, and holidays as needed, • Proven effectiveness in a team environment, contributing ideas and supporting team members, • Agile manager, able to multitask in a fast-paced environment and adapt to different roles based on business needs, • Excellent interpersonal, communication, and presentation skills, • Knowledge of Harrods environment

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Hearing Aid Sales Manager/Senior Manager Location: Be based on-site in our Watford office 4 days per week (Friday is WFH). About Anker Anker lnnovations is a global leader in charging technology and consumer electronics, developing premium brands such as Anker, Soundcore, Eufy, and Nebula. We strive to bring cutting-edge products to customers worldwide, offering seamless, high-quality technology solutions. Join a fast-paced, innovative team where technology meets customer experienceWe're looking for a passionate, people-focused Retail Development Executive to become a key player in our newly established Channel Marketing team. Working in close collaboration with Sales and Marketing, this role offers the opportunity to represent Anker lnnovations leading brands - Anker, eufy, Nebula, and Soundcore -while driving in-store excellence and building meaningful connections across the retail landscape.If you're energized by consumer tech, love working with people, and thrive in a dynamic environment - we want to hear from you. Job Description We are seeking a motivated and experienced Local Hearing Aid Sale Manager to drive the growth of our hearing aid products within the UKI market. The ideal candidate will have a strong background in medical device sales, particularly in hearing aids, and will be responsible for building and maintaining relationships with audiologists, hearing care professionals, clinics, and hospitals. This role requires a results-driven individual with a deep understanding of the competitive landscape, including key players such as Sonova, Demant, WSA, Starkey, and GN. Key Responsibilities 1. Develop and execute strategic sales plans to achieve and exceed sales targets within the assigned territory., 2. Build and nurture long-term relationships with key accounts, including audiologists, hearing care professionals, clinics, and hospitals., 3. Conduct product presentations, demonstrations, and training sessions for healthcare professionals and end-users., 4. Collaborate with marketing teams to implement localized promotional activities and campaigns., 5. Monitor market trends, competitor activities, and customer feedback to identify new opportunities and challenges., 6. Provide exceptional after-sales support to ensure customer satisfaction and loyalty., 7. Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM tools., 8. Attend industry conferences, trade shows, and professional events to network and promote our products. Qualifications 1. Majored in Business, Marketing, Life Sciences, or a related field., 2. Minimum of 3 years of experience in medical device sales, preferably in hearing aids or audiology products., 3. Proven track record of achieving sales targets and driving market growth., 4. Strong knowledge of the hearing aid industry and key competitors (e.g., Sonova, Demant, WSA, Starkey, GN)., 5. Excellent communication, negotiation, and presentation skills., 6. Self-motivated, proactive, and able to work independently in a field-based role., 7. Valid driver’s license and willingness to travel extensively within the assigned territory., 8. Fluency in English.

Flagship & Community Store Manager – Soho & Dray Walk, East London As the Flagship & Community Store Manager at Peachy Den, you are the heartbeat of our physical retail operation, leading the teams across two locations; our forthcoming flagship in Soho and our community store in Dray Walk, East London. You will deliver exceptional customer experiences, uphold both spaces as inspiring, well-run environments, and ensure consistency in brand standards across locations. Reporting to the Head of Operations & Commercial Strategy, you will oversee all aspects of each store’s performance, team development, daily operations, and in-store activations. Responsibilities: Sales & Performance • Take full ownership of the stores’ sales results, ensuring targets are consistently met and exceeded., • Lead the team to deliver measurable results, fostering a culture of accountability and performance., • Monitor KPI trends and identify opportunities to maximise revenue, • Analyse store performance, share insights with HQ, and implement improvements to drive both short-term results and long-term growth. Leadership & Team Management • Lead, motivate, and develop retail teams across both locations to support sales and service excellence., • Directly line-manage two Store Leads, supporting their development, performance, and leadership of their teams., • Conduct 1:1s, coaching, and performance reviews, monitoring staff contribution to sales and KPI targets., • Oversee recruitment, onboarding, and ongoing training of Sales Assistants and Keyholders., • Foster a positive, inclusive, values-led culture that drives engagement and results. Operations & Administration • Ensure daily operational procedures are completed efficiently to support smooth trading., • Oversee till reconciliation, cash handling, and reporting to maintain accuracy and support KPI tracking., • Manage scheduling and labour allocation in line with expected footfall and sales targets., • Maintain Health & Safety and security protocols, ensuring uninterrupted trading and staff safety. Stock Management & Visual Merchandising • Maintain brand-standard merchandising to support sales and enhance the customer experience., • Oversee stock levels, restocking, and faulty stock procedures to ensure product availability and minimise loss., • Conduct regular stock checks and maintain organised stockrooms to support smooth operations and maximise sales. Customer Service & Brand Experience • Lead by example on the shop floor, delivering exceptional service that drives loyalty and conversion., • Gather customer insights and share with HQ to inform product, merchandising, and sales strategies., • Champion the Peachy Den ethos in every interaction, enhancing both customer experience and sales potential. Events, Activations & Reporting • Partner with HQ to plan in-store events and activations that drive footfall and revenue., • Provide feedback on event performance and in-store trends, implementing actionable improvements., • Prepare weekly summaries of store performance, including key insights on staff, customers, and sales trends. Requirements: • 3+ years’ experience in retail management, ideally in a premium, fashion, or multi-site environment, • Proven track record of driving sales performance and achieving commercial targets, • Strong leadership skills with experience managing, coaching, and developing teams, • Excellent communication skills and confidence managing cross-location handovers, • Highly organised, with the ability to prioritise across two stores and manage shifting demands, • Strong understanding of store operations, including cash handling, rotas, H&S, and security procedures, • Experience in visual merchandising and maintaining brand presentation standards, • Comfortable analysing retail KPIs (footfall, conversion, ATV, UPT) and turning insights into action, • Confident handling customer escalations and delivering premium-level service, • Proactive problem solver with a hands-on, can-do attitude, • Reliable and punctual, with strong time management and attention to detail, • Flexibility to work weekends, evenings, and events as required, • Ability to build strong relationships with HQ teams, customers, and the wider community, • Strong understanding of Peachy Den’s brand principles, tone of voice, and community-led ethos, with the ability to embody and champion these in-store, • Desirable: Experience managing or working during new store openings, including launch planning and operational setup Benefits: • 20 days annual holiday plus bank holidays, for a total of 28 days off per year. (If you work a bank holiday, you’ll receive an alternative day off.), • Flexible rolling schedule: Enjoy a balanced rota with predictable time off, including at least one full weekend off every month, while still covering key trading periods., • Generous clothing allowance, • 45% staff discount, • Auto-enrolment pension scheme How to apply? Send your CV and a cover letter to

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close stores, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention., • The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday)., • The ability to travel to all stores listed above. If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!

We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. Project Manager - Luxury Retail Architecture. Building Control submissions for retai

Project Manager - Pop-up store. Managing and coaching Assistant Project Managers to support their professional development and ensure seamless project execution. At least 5 years' experience in project management, ideally within luxury retail or high end commercial environments.

We are looking for energetic, retail-loving. As a leader in our London stores, you aren’t just watching the clock; you’re running a business. Your mission is to make your store the heart of the high street.

JOB TITLE HR People Manager UK & IRELAND Full time Position REPORTING TO Head of HR PURPOSE To lead the HR strategy within their Brand, ensuring effective management of coverage and resources, fostering a strong workplace culture promoting the employee wellbeing, DEI, and engagement while driving talent development and succession planning. They will ensure all areas of the HR function are achieved following Company guidelines KEY RESPONSIBILITIES • Controlling the hours budgets for their regions and making recommendations to meet productivity and optimising the organisation of the stores teams (rota’s). Reporting hours and recruitment strategies to Head of HR. Implement and monitor hours strategy., • Work alongside with Brand Director and Regional Team to ensure the right balance between coverage and resources maximising the effectiveness of the stores, • To monitor, analyse and act on the regions’ KPI report to achieve business goals. Providing a clear action plan for improvement., • Drive the ER activity in the region, advising and taking the lead in resolving HR matters involving FTCs, and escalated disciplinary and appeals, meeting our legal obligations and Company best practice., • Accountable for making sure company policy is implemented and respected with regards Health & Safety and staff wellbeing. Also, that Company Regional checks are carried out., • Create and promote a nurturing environment to reduce stress and support mental health, i.e. welfare areas, onboarding welcome., • Supervise the quality of onboarding for new hires., • Implement best recruitment practices, ensuring positions are fulfilled timely with the best fit talent based on skills and experience, • Drive initiative to improve retention and reduce turnover and absenteeism, • Identify and implement motivational initiatives to inspire and engage the teams and promote positive wellbeing., • Delivery of masterclasses and workshops in all areas of responsibility., • Work together with the management teams to produce succession plans which translate into a market of opportunities for employees, identification and development of talent within their region and other stores in the country., • Compensation system to reward and recognise success within the region maintaining the balance with personnel costs, ensure salary bandings are applied fairly and consistently., • Drive of Diversity and Inclusion best practises, • Supporting with the implementation of new policies and procedures., • To work together with the members of the regional team for the brand to achieve regional goals and support store performance., • Provide input to companywide projects to ensure Bershka can constantly improve performance, • HR Operational experience ideally gained within the retail sector., • Expertise in payroll, HR systems and HR administration., • People management experience., • CIPD qualification desirable but not essential., • IOSH Qualification desirable., • Working experience managing Employment and H&S Law matters., • Well stablished planning skills and emphasis on building partnerships, managing conflict, and influencing others., • Strong communicator., • Flexible to travel., • Autonomous, able to multitask with excellent organisation skills., • Strong commercial awareness and business understanding.

We’re searching for a dynamic and experienced Store Manager to lead an established store in the heart Marylebone. As Store Manager, you’ll be the driving force behind the store’s success, delivering a world-class retail experience. Manage daily store operations including stock, vis

As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Take ownership of a department and step up as Duty Manager when required. Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control.

The Store Manager is naturally passionate about the retail experience and their attention to detail and standard is infectious.

The Store Manager will be responsible for overseeing all aspects of the store’s daily oper. OMNES is seeking an experienced and driven Store Manager to lead our retail operations at Spitalfields in London.