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Warehouse Manager \n Location: East Leeds \n Salary: £50,000 per annum \n Start Date: 1 October 2026 \n The Role \n We are looking for an experienced and hands-on Warehouse Manager to take ownership of our clients warehouse and logistics operation in East Leeds. This position is working for an exciting SME on a growth trajectory. \n You will lead a team of warehouse operatives across picking and packing, overseeing the full warehouse process from goods in through to picking, packing and goods out. Customer orders will be generated by the Customer Service team, with you responsible for ensuring those orders are processed accurately, efficiently and on time. \n This is a key operational role for someone who enjoys being close to the day-to-day running of a warehouse, while also having the ability to improve processes, develop a team and introduce greater structure and efficiency. \n Key Responsibilities \n Warehouse & Logistics Operations \n\n • Take full responsibility for the day-to-day warehouse and logistics operation.\n, • Lead, organise and motivate a team of 10 pickers and packers.\n, • Oversee the complete warehouse flow: \n \n, • Goods in and receipt of deliveries\n, • Put-away and storage\n, • Stock movement\n, • Order picking\n, • Packing and dispatch\n, • Goods out and collections\n \n, • Ensure customer orders received from Customer Service are picked, packed and dispatched accurately and within agreed timescales.\n, • Plan daily workloads and allocate resources effectively to meet demand.\n, • Coordinate with Customer Service, suppliers, couriers and other internal teams to resolve operational issues.\n\n Stock Control \n\n • Maintain accurate stock records and ensure stock is stored and handled correctly.\n, • Oversee regular stock checks, cycle counts and stock takes.\n, • Investigate and resolve stock discrepancies.\n, • Identify opportunities to improve stock accuracy, availability and warehouse utilisation.\n, • Ensure appropriate controls are in place for damaged, returned or quarantined stock.\n\n Quality & Compliance \n\n • Maintain high standards of accuracy and quality throughout the warehouse operation.\n, • Introduce and monitor quality control checks across goods in, picking, packing and goods out.\n, • Investigate errors, identify root causes and implement corrective actions.\n, • Ensure the warehouse operates safely, efficiently and in line with company procedures and relevant legislation.\n, • Maintain a clean, organised and professional warehouse environment.\n\n People Management \n\n • Lead, coach and develop a team of warehouse operatives.\n, • Manage rotas, workload allocation, performance and attendance.\n, • Set clear expectations and KPIs for the warehouse team.\n, • Carry out regular one-to-ones and performance reviews.\n, • Build a positive, accountable and team-focused working environment.\n, • Identify training requirements and ensure team members are appropriately trained.\n\n Process Improvement \n\n • Continuously review warehouse processes and identify opportunities to improve efficiency, accuracy and productivity.\n, • Monitor key operational KPIs and use data to drive improvements.\n, • Reduce picking, packing, stock and dispatch errors.\n, • Improve warehouse layout, workflows and storage systems where appropriate.\n, • Introduce standard operating procedures and consistent working practices.\n, • A LEAN / continuous improvement background would be highly advantageous, particularly experience of 5S, waste reduction, process mapping or root-cause analysis.\n\n The ideal candidate will have the following skills, experience and attributes: \n We are looking for someone who has proven experience managing a warehouse operation and leading a team. You will be comfortable being hands-on when required, but equally capable of stepping back to analyse processes, identify improvements and put effective systems in place. \n You will ideally have: \n\n • Previous experience in a Warehouse Manager, Warehouse Supervisor or similar senior warehouse role.\n, • Experience managing and developing a warehouse team.\n, • Strong understanding of goods in, stock control, picking, packing and goods out.\n, • Experience working in a fast-paced order fulfilment environment.\n, • Strong organisational and problem-solving skills.\n, • Excellent attention to detail and a strong focus on accuracy.\n, • Experience managing stock and investigating discrepancies.\n, • Good understanding of warehouse KPIs and performance management.\n, • Strong communication skills and the ability to work closely with Customer Service and other departments.\n, • A proactive, practical and improvement-focused approach.\n, • Good IT and warehouse systems experience.\n\n Desirable: \n\n • LEAN / continuous improvement experience.\n, • 5S, process mapping, root-cause analysis or similar improvement methodologies.\n, • Experience implementing new warehouse processes or systems.\n, • Relevant warehouse, logistics or supply chain qualifications.\n\n In return, you will receive: \n\n • £50,000 per annum\n, • Permanent position based in East Leeds\n, • Start date: 1 October 2026\n, • Opportunity to take genuine ownership of the warehouse and logistics function.\n, • The opportunity to develop and improve a growing operation.\n, • A hands-on management role with direct influence over people, processes and performance.\n, • Further progression and development opportunities\n, • Free lunch 3 days per week\n, • Working hours Monday-Friday\n\n Interested in this role? Please click apply now and I'll be in touch if your application has been successful. \n \n Butler Rose is committed to equality in the workplace and is an equal opportunity employer. \n Butler Rose Ltd is acting as an Employment Business in relation to this vacancy. \n

Data and Insights Manager \n Salary: £65,000 to £80,000 \n Location: Leeds \n Hybrid - On site 2-3 days a week. \n \n We are working with a leading organisation in the data and analytics space to hire a Data and Insights Manager, a high-impact opportunity to shape trusted reporting, insight delivery and data capability across the business. \n \n This is a standout role for a technically strong leader who enjoys combining people management, stakeholder influence and data strategy. The Data and Insights Manager will play a key part in developing self-service BI, strengthening data governance and driving delivery against wider digital and data priorities. \n \n Responsibilities \n\n • Lead, coach and develop a high-performing Data & Insights team, setting clear objectives, running regular 1-to-1s and supporting professional growth.\n, • Own team workload planning, prioritisation and capacity management so resources are aligned to business priorities.\n, • Set and improve team ways of working, including planning, stand-ups, retrospectives and continuous improvement practices.\n, • Support the development and delivery of the organisation’s Data & Digitalisation Strategy.\n, • Lead stakeholder engagement to ensure the strategy reflects business requirements, industry developments and organisational priorities.\n, • Oversee the development and ongoing improvement of the data portal and associated data services.\n, • Translate stakeholder demand into clear roadmaps, priorities and delivery plans.\n, • Allocate work across Data Analysts and Reporting Analysts according to skills, capacity and business priorities.\n, • Monitor delivery performance, service quality, throughput and agreed SLAs, proactively resolving blockers and aged requests.\n, • Build trusted relationships with business leaders, technology teams and operational stakeholders.\n, • Promote data quality, master data management, governance and compliant data handling.\n, • Drive adoption of self-service analytics and reduce reliance on ad-hoc reporting through curated datasets and governed reporting models.\n, • Support GDPR and data protection activities, working with relevant stakeholders.\n, • Engage with external partners, industry bodies and regulators where appropriate on data quality, open data and shared standards.\n, • Develop individual Professional Development Plans and support ongoing team capability.\n\n \n Experience & Skills \n\n • Proven experience leading Data, Analytics, BI or Reporting teams.\n, • Strong stakeholder management skills with the ability to influence senior business and technical stakeholders.\n, • Experience managing competing priorities, workload planning and delivery in a changing environment.\n, • Strong understanding of enterprise BI, reporting and data platforms.\n, • Experience with Power BI, Microsoft Power Platform, SAP BW, SAP Analytics Cloud or SAP Datasphere would be advantageous.\n, • Strong understanding of self-service analytics, governed semantic models and scalable reporting practices.\n, • Working knowledge of data governance, master data management and data quality principles.\n, • Experience developing or contributing to data, analytics or digital strategies.\n, • Ability to translate complex data and technology concepts into clear business outcomes.\n, • Strong data storytelling and communication skills.\n, • Familiarity with open/shared data principles and geospatial data would be beneficial.\n, • Understanding of GDPR and data protection requirements.\n, • Ability to learn new technologies and platforms quickly with a proactive approach to continuous improvement.\n\n \n What We Offer: \n\n • Up to 10% bonus (dependent upon achievement of set targets)\n, • 40 hours per week\n, • 25 days annual leave (plus recognized bank holidays and 2 half days over the Christmas period)\n, • A generous stakeholder 10 them 5 you pension scheme\n, • Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and much more!\n, • An array of fantastic family- friendly policies such as 6 weeks' paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more!\n\n \n Additional \n\n • Right to work in the UK required\n, • Equal opportunities employer\n\n \n Equal Opportunity Statement: \n SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process. \n \n If this is of interest, please feel free to reach out using the details below. \n \n Harry Panther \n Harry.panther@spgresourcing.com \n 07888 867 657

Role: Fleet Services Team Manager \n Location: Aberford, Leeds, LS25 \n Hybrid: 3 days in the office \n Salary: £45,000 - £50,000 + Bonus + PMI + Pension \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. \n \n OUR DREAM \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT \n The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment, OEM activations, defit/refit, RHI and deactivation activity, ensuring a right first-time attitude is applied to every interaction. You will act as the escalation point for complex or at-risk cases, and own your team's performance against SLAs, KPIs and NPS targets. You will also work closely with key stakeholders in the business such as Sales, Technical Validation, Installation Partners (external IP teams as well), Lead Engineers, etc. to ensure successful customer satisfaction. You will be also be fostering a continuous improvement mindset within the team that will allow for continuous growth. It is a hands-on leadership role requiring strong people management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. \n \n WHAT WILL I BE DOING: \n \n Team Leadership: \n\n • Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews\n, • Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels\n, • Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team\n, • Recognition & engagement: Foster a positive, high-performing team culture, recognising achievements and addressing performance concerns promptly and fairly\n\n \n\n • Deployment Oversight: Oversee the team's coordination of new customer deployments, ensuring installations are delivered on time, within budget and in line with contractual terms\n, • In-Life Fleet Services: Oversee team delivery of Upgrades, Defit/Refits, RHIs, Deactivations and OEM activations, coordinating with customers and third-party installation partners\n, • SLA & KPI Management: Monitor team performance against SLAs and KPIs, producing regular reporting for the Head of Fleet Services and driving corrective action where needed\n, • Escalation Point: Act as the first point of escalation for complex, at-risk or dissatisfied customer cases, working to resolve issues quickly and protect NPS\n, • Capacity Planning: Work with the Head of Fleet Services and the Service Delivery and Planning team to ensure the team has the right resource and skills to meet demand\n, • Process & Quality: Maintain and reinforce SOPs at team level to ensure consistent, high quality delivery, feeding improvement ideas into wider process initiatives\n, • Continuous Improvement: Champion a continuous improvement mindset within the team, identifying opportunities to remove waste and improve the customer experience\n, • Stakeholder Collaboration: Build strong working relationships with Sales, Service Planning and Technical Support to ensure a joined-up experience for customers\n, • Reporting: Ensure timely and accurate updating of in-house systems, and provide clear, regular updates to the Head of Fleet Services on team performance\n, • Attend and contribute to leadership meetings, representing the team's performance, risks and opportunities\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • 3-5 years' experience in a Services or Customer Service related role, including experience leading, supervising or mentoring a team\n, • Strong understanding of Fleet Services operations (Customer Service, Field Service, Deployment etc.)\n, • Proven ability to coach, motivate and develop team members to achieve their potential\n, • Strong relationship skills to relate with stakeholders and achieve win-win ways of working\n, • Able to communicate clearly, verbally and in writing, with internal and external customers\n, • Able to take initiative to keep own skills up to date and to maintain awareness of current technology developments\n, • Highly motivated and capable of leading the way\n, • Adaptive to different cultures and realities, adjusting processes as needed\n, • High level of awareness, both self and business, to ensure all facets of a project are being taken into consideration\n, • Strong ability to be influential\n, • Experience of leading teams who deal with customers both over the phone and email\n, • Experience of working in a busy, dynamic, customer-focused environment\n, • Highly results orientated, with the ability to understand customer needs, manage customer expectations and diffuse difficult situations\n\n \n Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Role: Technical Support Team Manager \n Location: Aberford, Leeds, LS25 \n Hybrid: 3 days in the office \n Salary: £45,000 - £50,000 + Bonus + PMI + Pension \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. \n \n OUR DREAM \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT \n The Tech Support Team Manager within MICHELIN Connected Fleet leads a team of Tech Support Agents, ensuring the day-to-day delivery of high-quality, technically excellent support to our customers. Acting as the bridge between front-line agents and the Head of Technical Support, this role owns team performance, coaching and development, workload management, and the quality of every resolution - translating department strategy into consistent, right first-time execution on the ground. You will be the escalation point for complex technical issues, a mentor for the team's growth, and a driver of continuous improvement, all while ensuring customers - from van driver to company director - receive a great experience, measured through NPS. \n \n WHAT WILL I BE DOING: \n \n Leadership & Team Management: \n\n • Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews\n, • Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels\n, • Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team\n, • Recognition & engagement: Foster a positive, high-performing team culture, recognising achievements and addressing performance concerns promptly and fairly\n\n \n Technical Oversight: \n\n • Escalation point: Act as the first point of escalation for complex or sensitive technical issues, providing hands-on support and guidance to agents\n, • Quality of resolution: Review case quality and right first-time outcomes, coaching agents to improve technical accuracy and customer communication\n, • Knowledge maintenance: Keep the team's technical knowledge current on MCF's solutions, working closely with Product, Technical Support Level 2, Engineering and Enablers on recurring or emerging issues\n\n \n Operational Excellence: \n\n • SLA management: Monitor team performance against SLAs and KPIs, taking corrective action where targets are at risk\n, • Reporting: Provide regular reporting and insight to the Head of Technical Support on team performance, case trends and risks\n, • Systems & compliance: Ensure the team maintains accurate, timely updates in internal systems and adheres to documented processes\n\n \n Continuous Improvement: \n\n • Trend analysis: Identify recurring issues and feed insights into process, product and knowledge base improvements\n, • Process adherence: Work with the Process & Quality team to refine SOPs and ensure the team's consistent application of them\n, • Knowledge base: Contribute to and maintain a best-in-class, interactive knowledge base for the team\n\n \n Stakeholder Collaboration: \n\n • Head of Technical Support: Partner closely to translate department strategy into team objectives and daily execution\n, • Service Planning: Work with Service Planning to ensure workload is prioritised by segment and routing is effective\n, • Cross-functional teams: Liaise with Sales, Product and Engineering/Enablers to ensure the team is briefed on new products, processes and issues\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • 3-5 years' leadership experience in a technical support or customer service environment, including leading, supervising and mentoring high performing teams\n, • Strong technical understanding of fleet management/telematics solutions, or a comparable technical product\n, • A track record of coaching individuals to improve performance and technical capability\n, • Strong customer orientation with an ability to manage escalations and difficult situations calmly and effectively\n, • Experience monitoring and reporting against SLAs and KPIs\n, • Strong relationship skills to relate with stakeholders and achieve win-win ways of working\n, • Able to communicate written and verbally with internal and external customers\n, • Able to take initiative to keep own skills up to date and to maintain awareness of current technology developments\n, • Adaptive to different cultures and realities, adjusting processes as needed\n, • High level of awareness, both self and business, to ensure all facets of a project is being taken into consideration\n, • Strong influencing skills\n, • Highly results orientated, with the ability to understand customer needs, manage customer expectations and diffuse difficult situations\n\n \n Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Customer Service Manager \n Salary: £40,000 – £50,000 per annum plus monthly bonus \n Location: Leeds \n Department: Customer Service \n Reporting To: Internal Sales Manager \n \n An Excellent Opportunity to Lead a Growing Customer Operations Team \n Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. \n Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. \n Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. \n \n The Role \n This is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams. You'll provide clear direction, manage performance, monitor service levels and drive continuous improvement across customer service and order processing activities. \n The successful candidate will be comfortable operating in a fast-paced environment, balancing people management with operational oversight and process improvement. You will act as a key link between departments, helping to improve communication, resolve challenges and ensure a seamless customer journey. \n \n Key Responsibilities \n\n • Lead, coach and develop a team of eight customer service and order processing professionals.\n, • Ensure customer enquiries, quotations, orders and amendments are handled accurately and within agreed service levels.\n, • Drive high standards of customer service, customer satisfaction and team performance.\n, • Manage workloads and resources to ensure efficient day-to-day operations.\n, • Monitor and improve key performance indicators, including response times, service levels, order accuracy and customer satisfaction.\n, • Act as the escalation point for complex customer and operational issues.\n, • Work collaboratively with internal departments to improve communication, service delivery and efficiency.\n, • Identify and implement process improvements to reduce errors and enhance the customer experience.\n, • Conduct regular one-to-one meetings, performance reviews and coaching sessions.\n, • Support recruitment, onboarding, training and continuous improvement initiatives.\n\n \n Requirements \n To be successful in this role, you will have: \n\n • Previous experience managing customer service, customer support or operational teams.\n, • Strong leadership and people management skills.\n, • Experience managing remote or outsourced teams would be advantageous.\n, • Excellent communication, organisational and stakeholder management skills.\n, • The ability to manage multiple priorities within a fast-paced environment.\n, • Strong problem-solving and decision-making capabilities.\n, • A customer-focused approach with a proactive mindset.\n, • Experience implementing process improvements and driving team performance.\n, • Good working knowledge of CRM and order processing systems.\n, • A hands-on management style with the ability to lead by example.\n\n What Success Looks Like \n Success in this role will be demonstrated through: \n\n • A well-managed, organised and efficient operation.\n, • Improved communication and collaboration across departments.\n, • Faster response times and increased customer satisfaction.\n, • Reduced processing errors and operational issues.\n, • A motivated, engaged and accountable team.\n, • Consistent achievement of service level targets and departmental KPIs.\n, • Improved operational efficiency and workflow management.\n\n \n Benefits \n\n • Competitive salary of £40,000 – £50,000 per annum plus monthly bonus\n, • Birthday off each year\n, • Free weekly team lunches\n, • A fun, friendly and supportive working environment\n, • The opportunity to make a genuine impact within a growing business\n, • Autonomy to drive improvements and influence the customer experience\n, • Ongoing opportunities for personal and professional development\n\n If you are an experienced customer service leader looking for your next challenge, we would be delighted to hear from you. \n Apply today to find out more about this exciting opportunity.

\n CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester and London as well as remote employees located throughout the country. \n We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, Adidas, NatWest, FanDuel and Money Saving Expert to name just a few. \n Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. \n Join us on our journey… Let's create something awesome, together, today. About this role\n The bar has moved. Five years ago a strong engineer was measured by what they could build and how well they could mentor others to build it. Today, with Claude Code and agents, we produce quality work at a speed that would have looked superhuman in 2022. \n What separates exceptional from good is no longer typing speed or local craftsmanship. It is the complete package: architecture, deep engineering foundations, communication, system thinking, and the judgement to direct both your own intelligence and AI toward outcomes that matter. \n Exceptional people at this level are not the best implementer in the room; they are the person whose specifications, decisions, and review judgement compound into systems that work in production and that others (and agents) can build on. They are a force multiplier, they hold a room at the highest levels, and clients treat them as the SME by default. \n This particular Principal seat sits on one of our largest iGaming engagements: sportsbook, casino and gaming platforms for a major client. You oversee a group of engineers and Tech Leads, line managing the leads, and you are the single named owner of what that group delivers: you size the work, shape the teams, and take the call. You lead by steering - reviewing the approach early, keeping the bar consistent across teams, and coaching leads to make the call themselves - and you stay close enough to the code that your authority with engineers comes from being one. \n The mindset is the engine, and it is almost impossible to teach retrospectively. You are outcome obsessed, not output obsessed and you care whether the problem was actually solved - you resist the ego instinct to admire a clever solution and ask whether it was needed at all. \n You are intellectually honest about uncertainty, taking a trust-but-verify approach and assuming the surprising bug is the one that will burn. You are deeply pragmatic, which matters at CreateFuture where pace counts: you have outgrown the religious wars about platforms, languages and patterns, you hold opinions loosely, and you decide for the systems in front of you, not the ones you wish you had. \n You have a bias toward delivery: the smallest thing that works, then iterate, treating documents and meetings as means to that end. \n And you are relentlessly curious beyond any immediate need, wanting to know how the database actually stores things or why a Claude Opus inference call costs what it does, which keeps you several layers ahead while the rest of the team is still reading the API docs. AI as the accelerant\n For a Principal to be truly exceptional, this is now already a first-class competency in your arsenal, not a side skill. An engineer who is brilliant by last year's standards but not fluent with AI is not exceptional in 2026. In practice that means: \n \n • Setting AI up to succeed. You treat context engineering as a craft (the right files, specs, examples and constraints), and you architect systems with clean interfaces, good naming, machine-readable specs and knowledge bases so the codebase is a quality baseline AI can work on later. No separate ivory-tower architect required.\n, • Reviewing and choosing well. You read far more code than you write, and your value is in the quality of review: catching the silent assumption, the security flaw, the architectural drift, knowing where models fail and looking there first. You pick the right tool for the job (Claude Code for a deep refactor, an inline assistant when that is enough, a sub-agent for parallel work, the right model for analysis versus generation)\n, • Working with non-determinism. You see where AI moves the bottleneck and helps people left and right of you unblock the value stream. You build with AI components but know success is no longer a binary, reaching for evals, golden datasets, structured outputs and fallback paths as naturally as you reach for unit tests.\n Technical breadth across the full stack\n Exceptional means depth in at least one area but competence everywhere the system reaches. \n \n • Backend: an instinct for distributed systems (what fails, what is eventually consistent, where queues back up), APIs that age well, thoughtful data modelling, and an understanding that languages are mostly syntax differences you can close with AI.\n, • Cloud: cost-aware and security-aware by default, reaching for IaC, composing the primitives rather than stitching together managed services and hoping it works.\n, • Data: modern pipelines, governance and lineage, increasingly vector stores and embeddings, with data quality treated as seriously as production code because garbage in, garbage out is far worse once AI features depend on it.\n, • Web and mobile: past the framework arguments, with a clear view on what you would pick today, and able to build "good enough" front ends yourself with AI.\n \n Full-stack here means seeing the platform as one system and knowing which levers matter most. It does not mean front-end work with a few Node.js servers. The domain: iGaming\n Depth in the domain is what lets you hold the room with the people who have run it for years. \n \n • The mechanics: odds and pricing, third-party feed and provider integrations, the bet lifecycle from placement to settlement, wallets, bonusing and promotions.\n, • Regulated markets: multi-jurisdiction compliance, responsible gambling, KYC, and the operational reality of running products under licence.\n, • Live-sport scale: high concurrency, real-time data, and the traffic spikes that come with big sporting moments.\n \n You will not need every corner of this on day one, but you know enough of it to be credible with the directors who own it. System thinking, consulting and commercial judgement\n At CreateFuture we work in a consultancy context, where many otherwise excellent IC engineers can struggle. \n You know technology is roughly 30% of the picture; the rest is design, argument and reasoning, commercial and political acumen, and the clarity to frame outcomes for a COO, CTO, CIO or CEO in their own language. \n You know when gold-plating is wasteful, you can name when a project's real problem is not technical and say so even when it is awkward, and you have a strong sense of what is durable versus what is fashion. \n You are not the engineer who introduced the team to seven new technologies last year; you are the one who removed three and quietly made the remaining stack stronger. Leadership mentality\n Technical work is necessary but no longer sufficient. By default you raise the level of everyone around you, regardless of discipline. \n \n • Lead the leads. You coach Tech Leads to own their team's scope, drive the dates and spot risk early, and you develop the people who could take your seat next.\n, • Dive into the product. You learn its users and its pain points, and point teams at what is valuable to the business, not just what is asked for.\n, • Communicate clearly and frequently (documents, decisions, post-mortems, design notes); the written artefact is the machine-readable context we can feed to AI later.\n, • Make decisions and own them. You don't escape everything or hoard control, and you are willing to be the benevolent dictator when it is your turn.\n, • Mentor in AI fluency, not just code: tooling, prompting and review discipline, so your team is twice as productive a year from now.\n, • Need little line management. You communicate upwards, raise by exception, self-resolve, and can be trusted with financial controls.\n, • Disagree well. You tell people they are wrong with evidence and no ego, and you change your own mind when you are shown to be wrong.\n What we’re not looking for\n \n, • The gifted engineer who sits in a silo. This is a team game.\n, • The one who is fluent with AI but ships without the guardrails and quality gates enterprise clients expect.\n, • The one with strong technical opinions who cannot justify them commercially and gets defensive when challenged.\n, • The pure manager who wants to orchestrate teams rather than get involved. This is about setting a new standard, not coordinating it.\n, • The engineer who will not immerse in a client environment. This role will mean on-site work and trusted relationships built in person. We are not going back to working away from the client and being bypassed.\n What we’ll offer you:\n We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. \n We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. \n We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. Our hiring process\n We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process. \n It usually looks like this: \n \n • Call with our Talent Acquisition Team\n, • Role specific capability interview\n \n Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens. Inclusion at CreateFuture\n We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work. \n If you need any adjustments or support during the application process, just. We do what we can to help. \n We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. \n #J-18808-Ljbffr

Service Manager 📌 Leeds 💰 £50,000 Basic Salary | £70,000 OTE 📄 Full-Time | Permanent Looking for your next opportunity to lead a successful aftersales team? Our client is seeking an experienced Service Manager to oversee a busy service department in Leeds. This is an excellent opportunity for a motivated leader with a strong background in automotive aftersales who is passionate about delivering outstanding customer service, driving workshop performance, and developing a high-performing team. 🚘 The Role As Service Manager, you'll take overall responsibility for the day-to-day running of the service department, ensuring exceptional customer satisfaction, maximising workshop efficiency, and delivering strong financial results. 📝 Key Responsibilities Manage the daily operation of the service department and workshop Lead, coach, and develop Service Advisors, Workshop Controllers, and Technicians Drive workshop productivity, efficiency, and profitability Deliver exceptional customer service and maintain high customer satisfaction levels Monitor departmental performance and achieve key business objectives Ensure all work is completed to manufacturer standards Maintain compliance with Health & Safety policies and operational procedures Support continuous improvement across the aftersales department🧰 What We're Looking For Previous experience as a Service Manager within the automotive industry Proven ability to lead and motivate a successful aftersales team Strong commercial awareness with a focus on performance and profitability Excellent communication and organisational skills Customer-focused with a proactive approach to problem-solving Experience managing workshop performance and departmental KPIs Full UK Driving Licence✨ Benefits Performance-related bonus Ongoing manufacturer training and professional development Genuine career progression opportunities 25 days annual leave plus bank holidays, increasing with length of service Pension scheme Enhanced maternity and paternity benefits Employee discounts and retail rewards platform Vehicle purchase and servicing discounts Share incentive scheme Supportive and professional working environmentIf you're an experienced Service Manager ready to take the next step in your automotive career, we'd love to hear from you. Apply today

Planning & Service Delivery Team Lead Location: Thorpe Park, Leeds, Hybrid working. Join us as a Planning & Service Delivery Team Lead! At Lowell, we're always looking for smarter ways to connect with customers and deliver great outcomes. As our Planning & Service Delivery Team Lead, you'll be responsible for a team of specialists who help shape and optimise our contact strategies. Combining strong people leadership with technical dialler expertise, you'll ensure our campaigns are effective, compliant and customer focused. Working closely with operational teams and stakeholders across the business, you'll use data, insight and continuous improvement thinking to help us maximise performance while delivering the right customer experience every time. What we need from you: Experience managing predictive diallers and dialler campaigns within a contact centre environment, ideally using Avaya or a similar platform. Proven people leadership experience, with the ability to coach, develop and motivate a team to deliver great results. Strong understanding of contact centre performance metrics, campaign optimisation and resource planning. Knowledge of Ofcom regulations, service level requirements and the controls needed to maintain regulatory compliance. Excellent analytical and problem-solving skills, with the ability to turn data and insight into actionable improvements. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the third year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and make a real impact on performance, people and customer outcomes. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you. #HYBRID

An exciting opportunity for an experienced Marketing Manager to lead and deliver a comprehensive multi-channel marketing strategy within a growing B2B organisation based in Leeds. This role combines strategic planning, demand generation, brand development and team leadership to support ambitious commercial growth objectives. Client Details Our client is a successful and growing organisation operating within a technical, specification-led industry. With ambitious growth plans and a strong reputation in its market, the business is seeking an experienced marketing professional to drive brand awareness, lead generation and customer engagement across multiple sectors. Description Develop and implement a strategic marketing plan aligned to business growth objectives and commercial targets. Manage the marketing budget, track ROI and report on campaign effectiveness and marketing performance. Create and execute integrated multi-channel campaigns across digital, social media, email marketing, advertising and events. Own the development of marketing collateral, website performance, SEO initiatives and content strategy. Build and optimise lead generation activities, ensuring a consistent flow of qualified opportunities to the sales function. Manage relationships with external agencies and suppliers to deliver high-quality marketing outputs. Lead, coach and develop marketing team capability while championing marketing initiatives across the wider business.Profile A successful Marketing Manager should have: Proven experience in a Marketing Manager role, ideally within a B2B, technical, manufacturing or construction-related environment. Demonstrable success in developing and delivering marketing strategies that support commercial growth. Strong experience running multi-channel marketing campaigns across digital, email, social media and advertising platforms. Knowledge of SEO, marketing automation, CRM systems and lead generation best practices. Excellent communication and copywriting skills with the ability to translate complex products or services into compelling customer-focused messaging. Experience managing budgets, multiple stakeholders and external agency relationships. A proactive, commercially minded and data-driven marketing professional with strong leadership and organisational skills.Job Offer Salary ranging from £45,000 to £55,000 dependent on the level of experience (with potential for up to £60,000 for the right candidate). Hybrid working arrangement offering flexibility with maximum of 3 days onsite. Permanent position with opportunities for growth.If you're interested in this role, apply now

Customer Service Manager Salary: £40,000 - £50,000 per annum plus monthly bonus Location: Leeds Department: Customer Service Reporting To: Internal Sales Manager An Excellent Opportunity to Lead a Growing Customer Operations Team Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. The Role This is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams. You'll provide clear direction, manage performance, monitor service levels and drive continuous improvement across customer service and order processing activities. The successful candidate will be comfortable operating in a fast-paced environment, balancing people management with operational oversight and process improvement. You will act as a key link between departments, helping to improve communication, resolve challenges and ensure a seamless customer journey. Key Responsibilities Lead, coach and develop a team of eight customer service and order processing professionals. Ensure customer enquiries, quotations, orders and amendments are handled accurately and within agreed service levels. Drive high standards of customer service, customer satisfaction and team performance. Manage workloads and resources to ensure efficient day-to-day operations. Monitor and improve key performance indicators, including response times, service levels, order accuracy and customer satisfaction. Act as the escalation point for complex customer and operational issues. Work collaboratively with internal departments to improve communication, service delivery and efficiency. Identify and implement process improvements to reduce errors and enhance the customer experience. Conduct regular one-to-one meetings, performance reviews and coaching sessions. Support recruitment, onboarding, training and continuous improvement initiatives.Requirements To be successful in this role, you will have: Previous experience managing customer service, customer support or operational teams. Strong leadership and people management skills. Experience managing remote or outsourced teams would be advantageous. Excellent communication, organisational and stakeholder management skills. The ability to manage multiple priorities within a fast-paced environment. Strong problem-solving and decision-making capabilities. A customer-focused approach with a proactive mindset. Experience implementing process improvements and driving team performance. Good working knowledge of CRM and order processing systems. A hands-on management style with the ability to lead by example. What Success Looks Like Success in this role will be demonstrated through: A well-managed, organised and efficient operation. Improved communication and collaboration across departments. Faster response times and increased customer satisfaction. Reduced processing errors and operational issues. A motivated, engaged and accountable team. Consistent achievement of service level targets and departmental KPIs. Improved operational efficiency and workflow management.Benefits Competitive salary of £40,000 - £50,000 per annum plus monthly bonus Birthday off each year Free weekly team lunches A fun, friendly and supportive working environment The opportunity to make a genuine impact within a growing business Autonomy to drive improvements and influence the customer experience Ongoing opportunities for personal and professional development If you are an experienced customer service leader looking for your next challenge, we would be delighted to hear from you. Apply today to find out more about this exciting opportunity. IND25

Divisional Manager Leeds Hybrid - Full Flexibility £55,000 - £85,000 + Comm The Role • Build, lead and scale a recruitment division from the ground up., • Drive strategic business development across your preferred markets., • Develop senior-level client relationships., • Lead, coach and mentor consultants to high performance., • Own divisional P&L, growth strategy and market positioning., • Deliver revenue, performance and expansion targets. The Opportunity A long-established, highly respected recruitment brand with a national footprint. The business is investing heavily in growth, including expansion into multiple new sectors. They are looking for a Divisional Manager, Billing Manager or high-performing Principal Consultant with a proven track record in recruitment who wants genuine autonomy, ownership and earning potential. Youll lead and grow a specialist division, shape strategy, drive performance and build a high-performing team around you. What we are looking for • A true recruitment sector expert., • Proven success recruiting in your specialist sector - this can be any specialism., • Strong personal billings and a track record of winning and growing accounts., • Experience leading a team or clear readiness to step into leadership., • Commercial intelligence and confidence running a profitable P&L., • A proactive, strategic approach to business development., • High standards, pace and ambition., • Evidence of billings. What you will get • Up to £85,000 basic + uncapped commission + leadership bonuses., • Full autonomy to build and shape your division with strong tools, tech and support., • Clear progression into senior leadership within a collaborative, high-performing culture. If youre an ambitious recruiter ready to build and lead a high-growth division within a forward-thinking business, wed like to speak with you. Apply Contact Rachael at Rec2Rec Search for a confidential discussion or apply with your CV toda JBRP1_UKTJ

One of the largest subcontract precision sheet metal manufacturers in the South East are seeking a Sheet Metal Foreman to join their team in Sittingbourne. They cover fabrication, welding, finishing and mechanical assembly of components and sub - assemblies in ferrous and non-ferrous metals. As Sheet Metal Foreman you will: • Take responsibility for the day-to-day management of the factory floor., • Supervise production teams., • Co-ordinate workflow., • Solve production issues., • Ensure customer delivery dates are achieved., • Manage the daily running of the sheet metal production department., • Allocate work to team leaders and operators based on priorities., • Support Team Leaders with technical and operational issues., • Coach and develop employees to improve skills and performance., • Assist with recruitment, onboarding and training of new employees., • Conduct probation reviews and performance, • Review production schedules daily., • Ensure materials, drawings, tooling and consumables are available before work starts., • Support process improvements and new manufacturing methods., • Liaise with Production Manager, Engineering, Quality, Purchasing, Stores and Team Leaders. We are looking for a Sheet Metal Forman with the following qualifications and experience: • Previous experience supervising a sheet metal manufacturing environment., • Strong knowledge of Laser Cutting, Punch Press, Press Brake, MIG/TIG Welding and Assembly., • Ability to read engineering drawings., • Excellent problem-solving and communication skills., • Lean Manufacturing, 3S/5S, IOSH Managing Safely, First Aid, Forklift Licence, ERP/MRP experience., • Highly organised and self-motivated., • Excellent attention to detail. In return you will receive a salary of £41,000 - £48,000 per annum plus: 4% matching pension after 3 months Training opportunities Extra holiday with service Bi-annual profit share Free tea & coffee Private healthcare after 6 months Two paid physio sessions annually Subsidised gym membership Career progression 23 days holidays plus bank Holidays (3-4 days saved for Christmas shut down). If this sounds like the Sheet Metal Foreman role for you, click apply now. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ

At OFG we allow for greater work life balance and extra time to do the things you love outside work Job Title: Deputy Headteacher - Curriculum Location: Belmont Primary School, Rossendale, BB4 7LJ Hours: 37.5 hours per week | MondayFriday Salary: £57,750.00 per annum(not pro rata) Contract: Permanent | Term Time Only Start: January 2026 (or earlier if possible) UK applicants only no sponsorship available About the Role Are you an experienced education leader ready to influence teaching, learning and curriculum at whole-school level? At Belmont, were looking for an ambitious and inspiring Deputy Headteacher Curriculum to join our Senior Leadership Team and play a key role in the continued development of our school. This is an exciting opportunity for a talented leader who is passionate about creating an ambitious, inclusive and engaging curriculum that enables pupils with Social, Emotional and Mental Health (SEMH) needs to achieve meaningful academic and personal progress. Working closely with the Headteacher, youll take strategic responsibility for curriculum development, teaching and learning, assessment and progress. Youll have the opportunity to influence practice across the school, develop our teachers and middle leaders and ensure every pupil benefits from high-quality learning experiences designed around their individual needs. You wont simply oversee the curriculumyoull have the opportunity to shape it, strengthen it and inspire the people delivering it. What you'll be doing As Deputy Headteacher Curriculum, youll play a key role in shaping teaching, learning and pupil outcomes across the school. Youll: • Lead the schools curriculum strategy, ensuring an ambitious, inclusive and personalised curriculum that meets the needs of pupils with SEMH., • Drive high standards of teaching and learning, using quality assurance, observations and learning walks to identify strengths and areas for improvement., • Lead assessment and progress tracking, using pupil data to identify trends, inform interventions and drive continuous improvement., • Develop and coach teachers, subject leaders and support staff, creating a culture of high expectations, collaboration and professional development., • Lead curriculum planning and organisation, including curriculum pathways, the whole-school timetable and effective use of staffing and resources., • Line manage key leaders, including Subject Leaders, Assistant Head Inclusion and Assistant Head Outcomes, providing support, challenge and strategic direction., • Lead examination arrangements from the 2026/27 academic year, ensuring internal and external examinations, access arrangements and regulatory requirements are effectively managed., • Work alongside the Headteacher and Senior Leadership Team on whole-school improvement, self-evaluation, budgets and strategic priorities, helping drive the continued success of the school. What We're Looking For Were looking for an accomplished education professional who combines strategic thinking with visible, supportive leadership. Youll need: • Qualified Teacher Status (QTS)/ PGCE, • Significant successful teaching and leadership experience., • Strong knowledge and experience of curriculum design and development., • A proven ability to improve the quality of teaching and learning., • Strong understanding of assessment, pupil progress and data analysis., • The ability to coach, challenge and inspire teachers and leaders., • Excellent organisational, communication and strategic leadership skills., • A genuine commitment to improving outcomes for pupils with SEMH needs., • The ability to build positive and productive relationships with pupils, colleagues, families and external professionals., • A full UK Driving Licence It would be advantageous if you also have: • NPQSL, NPQH or an equivalent leadership qualification., • Experience within a specialist education or alternative provision setting., • Experience leading PSHE and/or RSE., • Experience developing and managing a whole-school timetable. About Us Belmont School is an independent specialist school providing education for boys aged 518 with Social, Emotional and Mental Health (SEMH) needs and associated complex behaviours. The school operates as one community across two phases: a Primary Phase in Rossendale for pupils aged 511 and a Secondary Phase in Rawtenstall for pupils aged 1118. At Belmont, we provide a safe, nurturing and trauma-informed environment where every pupil is understood, supported and encouraged to succeed. Through small classes, personalised learning pathways and therapeutic support, we help pupils overcome barriers to learning, develop confidence and resilience, and take pride in their achievements. Our broad and ambitious curriculum provides opportunities for academic, vocational and creative development, alongside a strong focus on social development, independence and essential life skills. We work hard to nurture aspiration and equip our pupils with the knowledge, skills and confidence they need to make a positive contribution to society and achieve a successful future. With provision across both the Primary and Secondary phases, Belmont offers a genuinely joined-up educational journey, supporting pupils from their earliest years through to adulthood. The school is easily commutable from Rawtenstall, Bury, Burnley and the surrounding areas. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young peoples lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025, Outcomes First Group were officially certified as a Great Place to Work for the sixth year running Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference.We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. • Life Assurance, • Pension scheme with options to increase contributions, • Your Wellbeing Matters mental health support and physical health checks, • Flexible Benefits Platform (Vista), including:, • Health, wellbeing and insurance benefits, • Hundreds of UK and international discounts, • Cycle to Work Scheme & Electric Car Purchase Scheme, • Critical illness cover, • Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1 JBRP1_UKTJ

Planning & Service Delivery Team Lead Location: Thorpe Park, Leeds, Hybrid working. Join us as a Planning & Service Delivery Team Lead! At Lowell, we're always looking for smarter ways to connect with customers and deliver great outcomes. As our Planning & Service Delivery Team Lead, you'll be responsible for a team of specialists who help shape and optimise our contact strategies. Combining strong people leadership with technical dialler expertise, you'll ensure our campaigns are effective, compliant and customer focused. Working closely with operational teams and stakeholders across the business, you'll use data, insight and continuous improvement thinking to help us maximise performance while delivering the right customer experience every time. What we need from you: Experience managing predictive diallers and dialler campaigns within a contact centre environment, ideally using Avaya or a similar platform. Proven people leadership experience, with the ability to coach, develop and motivate a team to deliver great results. Strong understanding of contact centre performance metrics, campaign optimisation and resource planning. Knowledge of Ofcom regulations, service level requirements and the controls needed to maintain regulatory compliance. Excellent analytical and problem-solving skills, with the ability to turn data and insight into actionable improvements. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the third year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and make a real impact on performance, people and customer outcomes. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you. #HYBRID

Customer Service Manager Salary: £40,000 - £50,000 per annum plus monthly bonus Location: Leeds Department: Customer Service Reporting To: Internal Sales Manager An Excellent Opportunity to Lead a Growing Customer Operations Team Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. The Role This is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams. You'll provide clear direction, manage performance, monitor service levels and drive continuous improvement across customer service and order processing activities. The successful candidate will be comfortable operating in a fast-paced environment, balancing people management with operational oversight and process improvement. You will act as a key link between departments, helping to improve communication, resolve challenges and ensure a seamless customer journey. Key Responsibilities Lead, coach and develop a team of eight customer service and order processing professionals. Ensure customer enquiries, quotations, orders and amendments are handled accurately and within agreed service levels. Drive high standards of customer service, customer satisfaction and team performance. Manage workloads and resources to ensure efficient day-to-day operations. Monitor and improve key performance indicators, including response times, service levels, order accuracy and customer satisfaction. Act as the escalation point for complex customer and operational issues. Work collaboratively with internal departments to improve communication, service delivery and efficiency. Identify and implement process improvements to reduce errors and enhance the customer experience. Conduct regular one-to-one meetings, performance reviews and coaching sessions. Support recruitment, onboarding, training and continuous improvement initiatives.Requirements To be successful in this role, you will have: Previous experience managing customer service, customer support or operational teams. Strong leadership and people management skills. Experience managing remote or outsourced teams would be advantageous. Excellent communication, organisational and stakeholder management skills. The ability to manage multiple priorities within a fast-paced environment. Strong problem-solving and decision-making capabilities. A customer-focused approach with a proactive mindset. Experience implementing process improvements and driving team performance. Good working knowledge of CRM and order processing systems. A hands-on management style with the ability to lead by example. What Success Looks Like Success in this role will be demonstrated through: A well-managed, organised and efficient operation. Improved communication and collaboration across departments. Faster response times and increased customer satisfaction. Reduced processing errors and operational issues. A motivated, engaged and accountable team. Consistent achievement of service level targets and departmental KPIs. Improved operational efficiency and workflow management.Benefits Competitive salary of £40,000 - £50,000 per annum plus monthly bonus Birthday off each year Free weekly team lunches A fun, friendly and supportive working environment The opportunity to make a genuine impact within a growing business Autonomy to drive improvements and influence the customer experience Ongoing opportunities for personal and professional development If you are an experienced customer service leader looking for your next challenge, we would be delighted to hear from you. Apply today to find out more about this exciting opportunity

An exciting opportunity for an experienced Marketing Manager to lead and deliver a comprehensive multi-channel marketing strategy within a growing B2B organisation based in Leeds. This role combines strategic planning, demand generation, brand development and team leadership to support ambitious commercial growth objectives. Client Details Our client is a successful and growing organisation operating within a technical, specification-led industry. With ambitious growth plans and a strong reputation in its market, the business is seeking an experienced marketing professional to drive brand awareness, lead generation and customer engagement across multiple sectors. Description Develop and implement a strategic marketing plan aligned to business growth objectives and commercial targets. Manage the marketing budget, track ROI and report on campaign effectiveness and marketing performance. Create and execute integrated multi-channel campaigns across digital, social media, email marketing, advertising and events. Own the development of marketing collateral, website performance, SEO initiatives and content strategy. Build and optimise lead generation activities, ensuring a consistent flow of qualified opportunities to the sales function. Manage relationships with external agencies and suppliers to deliver high-quality marketing outputs. Lead, coach and develop marketing team capability while championing marketing initiatives across the wider business.Profile A successful Marketing Manager should have: Proven experience in a Marketing Manager role, ideally within a B2B, technical, manufacturing or construction-related environment. Demonstrable success in developing and delivering marketing strategies that support commercial growth. Strong experience running multi-channel marketing campaigns across digital, email, social media and advertising platforms. Knowledge of SEO, marketing automation, CRM systems and lead generation best practices. Excellent communication and copywriting skills with the ability to translate complex products or services into compelling customer-focused messaging. Experience managing budgets, multiple stakeholders and external agency relationships. A proactive, commercially minded and data-driven marketing professional with strong leadership and organisational skills.Job Offer Salary ranging from £45,000 to £55,000 dependent on the level of experience (with potential for up to £60,000 for the right candidate). Hybrid working arrangement offering flexibility with maximum of 3 days onsite. Permanent position with opportunities for growth.If you're interested in this role, apply now

About the role Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide extensive opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Putt & Play as a General Manager, in return you'll get: Performance bonus: 15% of annual base pay, paid quarterly Access to our Electric Vehicle scheme 50% off food when you are working Optional pension plan Additional days holiday with length of service Ongoing training and development Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... With support of your management team, you will be responsible for running one of our busy mini golf centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; food, drink, amusements and mini golf courses, with real opportunity to share in the success. You will be fully accountable for: Delivering all areas of your budget and KPIs and driving the profit performance of your centre Impacting the business' footprint in the local market, supporting the growth of the Puttstars brand Managing the performance, service and standards of your centre Being an inspiring leader, developing and empowering your team to deliver outstanding customer service Collaborating with our People team to talent map our future stars and build strong management succession plans for the centre, encouraging rewarding careers for our Team Members Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more. To be successful, you should have: Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry Experience managing a budget size of at least £1m A relentless approach to delivering the best operational standards in the industry Evidence of optimising sales and performance of a business unit Evidence of managing and impacting multiple revenue streams A passion for people, with evidence of coaching, developing, and progressing your team An empathetic and compassionate approach Resilience, flexibility, and adaptability, to fit in with our fast-paced environment Willingness to work nights and weekends The Who... Putt & Play forms part of the Hollywood Bowl Group, shaking up the family entertainment space, we offer mini golf with a unique and modern twist. At Puttstars, you'll find high-tech screens and digitalized scorecards, with three interactive and fun filled 9-hole courses, for the ultimate mini golf experience. The centre also offers an impressive amusements area, a fully-licenced bar, and diner serving up stone-baked pizzas, hotdogs and tasty shakes, for the complete entertainment experience. Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

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