Taunton
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Bath a permanent, part time basis working 32 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services. With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey. Day to day, you'll: • Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom., • Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials., • Handle sales and enquiries confidently, processing orders, preparing quotations, and liaising with suppliers when required., • Promote our whole-home philosophy and kitchen design service in a natural, consultative way., • Provide excellent customer care, resolving enquiries or concerns with professionalism and attention to detail., • Maintain beautiful showroom standards, ensuring visual merchandising and presentation reflect our commitment to quality and craftsmanship., • Competitive salary, • Generous holiday allowance, • Purchased additional annual leave scheme, • Life assurance, • Company sick pay, • Enhanced maternity and paternity leave, • Cycle to work scheme, • Gym membership, • Generous Neptune new item and outlet discounts, • Perkbox: Wellbeing Hub and Retail Discounts Portal, • Your birthday day off, • Two paid volunteer days a year, • Day off if you become a Grandparent, • A week off to celebrate a life event, • Refer a friend scheme, • Long service holiday allowance increase