Senior customer success manager jobs in Purley - Page 5Create job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

A forward-thinking technology startup seeks a Customer Success Specialist to enhance customer engagement and drive the adoption of its AI-driven solutions. With a proven background in Customer Success or Project Management, you will collaborate with diverse teams to ensure seamless service delivery.

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

Ensure customer success by helping customers onboard, adopt, and maximize value from DOJO’s platform, filling any gaps they encounter along the way. Build proactive CS playbooks for identifying and avoiding churn, and increase product usage among customers. Be an operational assistant to customer

The Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. We are looking for someone who has a passion for building relationships, creating amazing customer experiences, and managing the onboarding and customer activation process. Moni

Senior Client Success Manager (Maternity Cover - 12 month contract). We are seeking an experienced Senior Client Success Manager for a 12‑month fixed‑term maternity cover contract to work with major travel and brand advertisers in the fast‑paced, online travel‑advertising environment. As a S

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

We’re looking for a full-time Principal Customer Success Manager (EMEA) to join the Customer Success team reporting to the VP, Customer Success. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue

A global fintech leader is seeking a Customer Success professional to engage with customers across EMEA. The ideal candidate has over 5 years of experience in Customer Engagement or Account Management, strong business acumen, and the ability to adapt to various cultural nuances. You will contribute

A leading technology company is seeking a Nordics Customer Success Manager to strengthen client relationships and provide solutions for business growth. You'll manage a diverse customer base, helping them maximize their success with our software.

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experienced Customer Success Manager. Build and execute customer success plans aligned

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. Customer Success Manager Summary.

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. Own product and methodology queries – be the expert customers turn to when they have a question.

A fast-growing AI company in the UK is seeking a Customer Success Manager to drive revenue growth, nurture customer relationships, and ensure effective communication of customer needs. The ideal candidate will have 3+ years in Customer Success or Account Management, be fluent in English and Spanish,

We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and guide internal teams to deliver measurable outcomes. Customer Suc

The Customer Success organisation is composed of four teams: pre-sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Acco

As a Customer Success Manager, you’ll be the trusted partner for a portfolio of MAB ARs (Appointed Representatives, our B2B customers) across our network of mortgage firms. To deliver exceptional customer success that supports our network and enables great outcomes for our customers. Knowledge and

A leading AI-powered advertising technology company seeks a Customer Success Manager in Greater London. In this role, you will manage global customer accounts, guiding their success in using digital platforms like DV360 and TikTok. You will partner with internal teams to solve challenges and foster

Due to the sustained growth and expansion of the business, DSW are now looking to welcome a field based customer account manager, the successful applicant will be exclusively managing existing customer accounts but will also have the ability to convert warm leads passed on by the sales and marketing

Develop and document advanced, cross‑functional account strategies in Customer Success Plans, delivering success through value and insight relevant and unique to each customer. Engage with Kyriba’s customers across multiple EMEA markets to drive and accelerate their value realization and ensure

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A global business intelligence provider seeks a Customer Success Manager to drive client onboarding, engagement, and retention. This dynamic, client-facing role requires 5+ years of experience in Customer Success or Account Management, preferably in SaaS.

Senior Manager, Customer Success (Education). Are you a strategic Customer Success leader ready to transform how organisations engage and retain their customers?. In this role, you’ll take ownership of the full customer lifecycle, aligning Customer Success and Renewals into a seamless, proactive f

You'll own the success of a portfolio of our education customers — the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. Define clear success milestones and adoption benchmarks so customers know what good looks lik

A leading market research company in the UK is seeking a Senior Customer Success Manager to build long-term client relationships and help customers maximize platform value. The ideal candidate will have experience in customer success or insights, superb communication skills, and the ability to handl

Customer Success Manager – Document Cloud. Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Customer Success Manager – Document Cloud.

A leading iGaming media group is looking for a Customer Success Manager in Greater London. Candidates should have a Bachelor's degree, proven experience in customer success, and strong communication skills. The role involves building strong relationships with clients, ensuring their success with the

United Kingdom - Meeting Insights Customer Success Manager. Become a trusted advisor and ambassador of change in our customers’ workplace. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams.

We are looking for a highly motivated and experienced Senior Manager, Customer Success EMEA Enterprise (f/m/d) to join our dynamic team at Contentful. In this role, you will develop and execute strategies to ensure the success and satisfaction of our enterprise-level customers, building strong relat

A leading gaming solutions provider in the UK is seeking an experienced Customer Success Manager to foster sustainable relationships with clients and enhance their experience with our products. The ideal candidate will have a background in customer success or account management, strong communication

Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Success Manager (TSM) team and acts as a strategic transformation partner to Sprinklr’s largest customers in the region. The Senior Director - Customer Succes

Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. We are looking for an experienced Customer Success Manager to join our global Customer Success

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

This is not an "ordinary" Customer Success role. The reason our customers love us is because we genuinely care about their success, and that starts with you. In just over a year, we've gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before.

We’re looking for our first Customer Success Manager to support customers across the full lifecycle, from onboarding to long‑term success and account growth. We’re looking for a proactive Customer Success Manager to join our growing team and own end‑to‑end customer relationships across our

Voice of the Customer: Serve as primary technical point of contact, communicate requirements and use cases actionable for Product, Engineering, and Marketing teams. Bridge Business & Technology: Translate customer business goals into technical requirements and explain technical features' business va

We are seeking a proactive and mission-focused Customer Success Manager to join our growing team. They are ‘super-users’ for Fivecast products and showcase to customers how to apply AI-enabled threat intelligence to the customer’s mission. Experience with customer success platforms and CRM too

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Help our l

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. In-person task with Alex Barbeta (Head of Customer Success) and Lizzie (Sales Director) [60 mins].

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

That is why, as we continue to grow our customer base, SECUTIX is looking for a Senior Specialist to join our Customer Success team. Coordinate customer requests with the appropriate department, a member of staff or a manager if unable to resolve, and keep customers informed of progress. Manage a po

An analytics platform is seeking a Customer Success Architect to guide customers in realizing value through effective data strategies. In this role, you will partner with various teams and clients, ensuring successful implementation and ongoing success with analytical tools. Join us and help lead cu