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Job Overview The Front of House & Events Manager is a hands-on role responsible for the overall delivery of exceptional member, guest and client experiences at The Fold. You will lead front-of-house operations, oversee community and events delivery, and manage the commercial performance of our private hire and hospitality offer. Acting as a key operational leader within the business, you will ensure that The Fold runs smoothly day to day while continually raising standards across service, events and community engagement. You will manage and develop the Community & Events Executive, providing clear leadership, structure and support, while working closely with the Managing Director, Operations Manager and Marketing Manager. This role blends hospitality leadership, event management, people management and commercial oversight, playing a critical part in The Fold’s growth, reputation and culture. Key Responsibilities Front of House Leadership & Operations: • Take overall responsibility for front-of-house standards, service quality and guest experience across The Fold., • Lead by example as a visible presence on site, ensuring a warm, professional and consistent welcome for members, guests and event clients., • Oversee daily operations of communal spaces, meeting rooms, event areas and The Hatch café/bar., • Work closely with the Operations Manager to ensure health & safety, cleanliness, maintenance and operational procedures are upheld., • Manage hospitality suppliers, stock control and service workflows to ensure efficiency and quality. Events & Private Hire Management: • Own the strategic planning, delivery and commercial performance of all events and private hires at The Fold., • Manage the private hire calendar, pricing, packages and processes to maximise revenue and client satisfaction., • Act as senior point of contact for key event clients, ensuring clear communication from enquiry through delivery., • Oversee event logistics including staffing, schedules, room setup, AV, catering and supplier coordination., • Be present at major events (including evenings/weekends) to ensure smooth delivery and high standards., • Identify opportunities to grow the events programme, partnerships and repeat business. Community & Member Experience Oversight: • Set the tone and direction for community culture and member experience at The Fold., • Support the Community & Events Executive in delivering a vibrant calendar of member-focused events, activities and initiatives., • Ensure member feedback is actively gathered, reviewed and acted upon., • Maintain a strong understanding of member needs, behaviour and engagement, using insights to improve retention and satisfaction., • Act as a ambassador for The Fold’s values, culture and brand. Line Management & Team Development: • Directly manage the Community & Events Executive, providing clear objectives, coaching and regular feedback., • Support training, development and performance management within front-of-house and events functions., • Create clear processes, priorities and accountability across community, events and hospitality activity., • Foster a collaborative, positive and high-performing working environment. Commercial & Membership Support: * • Work alongside the Managing Director and Community & Events Executive to support membership growth, retention and upselling., • Contribute to membership sales strategy, tours and client relationships where appropriate., • Monitor key metrics across events, community engagement and front-of-house performance, providing regular reports and insights., • Identify opportunities to improve efficiency, profitability and customer lifetime value. Marketing Support: • Collaborate closely with the Marketing Manager to align events, community activity and messaging., • Provide input into event promotion, partnerships, storytelling and content creation., • Ensure events and front-of-house experiences reflect The Fold’s brand, positioning and values. Skills & Qualifications Essential: • 2+ years’ experience in hospitality, events, community management or customer-focused operational roles., • Proven experience managing or supervising team members., • Strong background in delivering events and managing front-of-house or venue operations., • Excellent interpersonal, leadership and communication skills., • Commercially minded, with experience managing bookings, revenue or client relationships., • Highly organised, with the ability to manage multiple priorities in a fast-paced environment., • Confident using CRM systems, booking tools and standard office software., • Flexible to work evenings and weekends when required with time in lieu provided. Desirable: • Experience in coworking spaces, creative venues, cultural organisations or boutique hospitality., • Experience developing event programmes or private hire offerings., • Familiarity with marketing platforms, social media and email marketing tools., • Passion for community building, creativity and wellness. Why Join The Fold? The Fold is a growing creative hub in the heart of Leamington Spa. This role offers the opportunity to take ownership of one of the most visible and impactful areas of the business, shaping how members, guests and clients experience The Fold every day. As Front of House & Events Manager, you will play a key role in our next stage of growth, with scope to influence strategy, culture and commercial success.

You are likely to be a Highway Operations Manager, Senior Highway Engineer, Winter Services Manager, Highways Asset Manager, Senior Civil Engineer – Roads. Key Requirements– Senior Operations Manager, Highways. Key Responsibilities – Senior Operations Manager, Highways – Local Authority.

Senior Operations Manager - VENUE FINDING. Rare opportunity for a proven head of department, operations manager or team manager to join this exciting agency and head up their venue sourcing team!. As the Senior Operations Manager / Head of Venue Sourcing you will be fully accountable for the venue f

Want to come and be a part of it? What will you be doing? We are looking for an experienced Senior Operations Manager to lead our fixed-line field service operations.

About the role The Senior Business Operations Manager will be responsible for the smooth running and consistent approach in business operations across CIEL and its departments. Senior Business Operations Manager - Strand, London, WC2R 2LSAbout us King’s Centre for International Education and Lan

What will I be doing?Leading the strategic direction of a core pillar within a high-profile transformation programme, shaping the future of roadside operationsDeveloping robust, data-driven business cases to support informed decision-making and ensure delivery of measurable outcomesActing as the sen

Who we areTeva Pharmaceuticals is a global biopharmaceutical leader, one that operates across the full spectrum of innovation to reliably deliver medicines to patients worldwide.For over 120 years, Tevas commitment to bettering health has never wavered.Today, t

A leading luxury food product supplier in East London seeks a Transport Manager to oversee the daily operations of a busy transport department.

As the Senior Sales Operations Manager you will be responsible for supporting the development of a highly motivated, successful team of Global Sales Operations Managers and Sales Operations Specialists that deliver excellent, consistent work across their job roles. You are an experienced Senior Sale

Senior Manager, Data Centre Operations. We are seeking an experienced Senior Manager, Data Centre Operations to lead the operational performance, service quality, and resilience of a major carrier-dense, globally connected data centre campus. Lead and develop the Facilities Manager and M&E Manager,

As an Industry Architect (Senior Manager) you will be a key member of our Insurance Operations & Domain Solutions team, working alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to de

Oversee day-to-day operations, ensuring smooth service flow and adherence to brand and service standards. Coordinate closely with the kitchen and senior management team to ensure seamless collaboration. In-depth understanding of restaurant operations, service standards, and cost control.

A global communications organization in London is seeking a Senior Operations Manager to manage critical project operations, ensuring timely and budget-compliant delivery.

As we continue to grow, we are excited to add a Senior Manager, Sales operations to our global team. The Senior Manager, Sales operations will report to the Head of Commercial, Planning and Analytics and play an integral role in the execution of our product strategy into retail. This role will lead

As part of our Operations Strategy team, you’ll be tackling complex problems across many different domains, with the overarching aim to improve customer experience in EMEA. The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. By streamlining

The Senior Business Operations Manager will be responsible for the smooth running and consistent approach in business operations across CIEL and its departments. Working with the CIEL Senior Leadership Team (SLT), the postholder will support the Heads of Operations to balance the academic, business

M&A Operations - Senior Manager. Leading the Operations workstream on high-profile M&A transaction engagements. Excellent stakeholder management skills, with the ability to engage and communicate with senior business leaders.

Senior Manager, Business Analyst – Insurance Operations & Domain Solutions, Technology & Transformation. Join ACCA Careers to apply for the Senior Manager, Business Analyst – Insurance Operations & Domain Solutions role at Deloitte. As part of the Insurance Operations & Domain Solutions team, yo

Job Description: Senior Global Operations Manager at UCL. The University College London (UCL), a world-renowned research-intensive institution located in the heart of London, is looking for a Senior Global Operations Manager to join its Global Engagement (GE) team. The role is highly visible within

Do you have operations experience within contract catering and are ready for the next step in your career? Come and join us at Caterplus , where we don't just serve food - we create warm, welcoming spaces for the over-55 community to connect, share, and enjoy great company over delicious meals.

A leading pub operator in the UK is looking for an Operations Manager to partner with publicans and drive sales performance across multiple locations.

Experience – Proven experience in sales operations, business operations, or a related analytical role within a high‑growth or technology‑driven environment. Collaboration – Excellent interpersonal and communication skills with a proven ability to work effectively across sales, marketing, fin

Our client manufacturers products for some of the most instantly recognisable brands and due to a recent retirement have tasked us to source and secure this critical Senior Operations Manager appointment. Your core discipline will be production/ operations and/or engineering early in your career. Ev

B&W Strategy & Operations Senior Assistant Manager. Liaising with external event agencies, internal brand teams and senior leadership to deliver best in class events. An eye for beauty aesthetic, clear and coherent messaging who can create presentations for Senior Leaders.

Senior Content Operations Manager. Senior Content Operations Manager. Working closely with the Senior Content Design Manager, who leads creative design development, you will coordinate internal and external resources, optimise workflows, and ensure content operations run smoothly across multiple mar

Key Responsibilities Serve as the primary facilities liaison for the client's leadership, providing proactive communica

Senior Program Manager, Talent Acquisition Operations. Senior Program Manager, Talent Acquisition Operations. Senior Program Manager, Talent Acquisition Operations.

We are seeking an exceptional Senior Operations and General manager to serve as the dedicated single point of contact for our client's prestigious London headquarters. Own end‑to‑end facilities operations for our client's London HQ, ensuring seamless daily operations across all building systems

Support multi-site restaurant operations, ensuring every guest enjoys an exceptional experience. Develop and mentor general managers and teams to build a high-performing, empowered teams.

You are likely to be a Highway Operations Manager, Senior Highway Engineer, Winter Services Manager, Highways Asset Manager, Senior Civil Engineer – Roads. Key Requirements– Senior Operations Manager, Highways. Key Responsibilities – Senior Operations Manager, Highways – Local Authority.

From our exceptional dining experiences to our luxurious environment, our Hospitality Manager oversees all non-clinical areas of our home.

Senior Sales and Business Development Operations Manager. The Head of Sales and Business Development Operations will be responsible for providing the right tools, technology, strategies, and services to deliver exceptional client service and future-proof our growing business. Oversee and optimize bu

As a Senior Product Operations Manager (f/m/d), you’ll work at the intersection of people, process, and product. Embedded within the product team—partnering closely with Product Managers, Designers, and Researchers and cross functional teams—you’ll lead initiatives that improve the way we pl

Working closely with the Senior Content Design Manager, who leads creative design development, you will coordinate internal and external resources, optimise workflows, and ensure content operations run smoothly across multiple markets and disciplines. Senior Content Operations Manager. You will over

A top consulting firm in London is seeking a Senior Manager for M&A Operations in Finance. Candidates should have significant experience in finance advisory, M&A operations, and strong leadership capabilities.

A luxury hotel group in the United Kingdom is seeking an experienced Hotel Manager to oversee all operations at a high-end property. You will support the General Manager and ensure exceptional guest experiences across all departments.

My client is seeking an experienced Senior IT Operations Professional to join their team and support technology infrastructure and operations in the EMEA and APAC regions. Provide advanced technical support for day-to-day operations, including escalated help desk issues, system administration, and n

A leading facilities services provider in Greater London is seeking a mid-senior level Contract Manager to ensure leadership and operational excellence.

This is a fantastic opportunity for someone with strong marketing, advertising, or operations experience who thrives in a fast-paced, collaborative environment. Collaborate with the Operations Lead to optimize operational best practices. Support financial operations, including:.

A leading global real estate firm is seeking an experienced Operations Manager to oversee the vibrant mixed-use property in Feltham, GBR.

As a Senior Product Operations Manager (f/m/d), you’ll work at the intersection of people, process, and product. Embedded within the product team—partnering closely with Product Managers, Designers, and Researchers and cross functional teams—you’ll lead initiatives that improve the way we pl

Senior HR Operations Manager – FTC. Seniority Level: Mid‑Senior level. Significant experience in senior HR operations or generalist roles within complex or multi‑entity environments.

Senior Manufacturing Operations Manager. We’re now looking for a Senior Manufacturing Operations Manager with the scars and experience to match our ambition. Every pound of growth runs through operations.

The Senior Treasury Manager, Global FX Operations, is a critical member of Visa’s Global Treasury team, responsible for managing daily FX operations, supporting strategic initiatives, and ensuring operational resilience across global time zones. Familiarity with regulatory requirements and complia

Senior Treasury Manager, Global FX Operations. Join to apply for the Senior Treasury Manager, Global FX Operations role at Visa. Lead and participate in cross‑functional strategic initiatives requiring treasury operations support.

As a Senior Operations Manager for sunday, your ultimate goal will be to help the UK team deliver the best experience to the hospitality industry. You will report to the Head of Operations UK, working daily with other members of the Operations Team. Make restaurants operations seamless though effect

A leading sports club in Greater London is seeking a Senior Manager for Commercial Operations. Additionally, the position requires the management of a Commercial Operations Executive, ensuring operational excellence and effective team development.

A professional services firm in the UK seeks an experienced Operations Manager to oversee office processes and teams.