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Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that refl

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

A leading banking institution in Greater London is seeking a Service Designer for a 12-month fixed-term contract. This role involves creating seamless digital experiences and supporting agile teams to deliver customer-driven services.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. If you’re passionate about solving complex challenges and designing services that millions of people love, we�

They are looking for an experienced Service Designer with extensive experience working within central government. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Ability to work with multidisciplinary teams (policy, delivery, design, and technical) to ensur

Service Designer (12-Month FTC). As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Collaborate closely with other designers, product owners, and engineers.

As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end‑to‑end, efficient, and consistent service experiences. You will be part of our growing Experience Design capability creating exemplary digital services. Input to and influence the future of the

A leading UK banking institution is seeking a proactive Service Designer for a 12-month fixed-term contract in London. Key responsibilities include collaborating with agile teams, shaping strategic initiatives, and enhancing services based on user insights.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly-regulated consumer services sector (Energy, Telco, Financial Services). As a Lead Se

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading IT Consultancy is seeking a Service Designer on a contract basis. Candidates should have extensive experience in service design, user research, and the ability to facilitate design workshops.

A leading digital consultancy in Greater London seeks a Service Designer to design user-centered end-to-end services. This role demands an innovative approach to service design to align user needs with technology capabilities. Candidates should have proven experience in service improvements and be f

A leading consultancy firm in Greater London seeks an experienced individual to lead complex design projects and foster innovation through AI technologies.You will work collaboratively with multiple stakeholders while ensuring design excellence across various projects.Candidates should have a strong

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Lead and direct service design activity for major programme work, in partnership with the Service Design Lead. Work closely with Service Transition colleagues to ensure service

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. Ideal candidates will have a strong background in service design methodologies, experience managing projects, and excellent skills in Adobe CC and other design tools. This role involves enhancing customer e

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and developing holistic service models that meet both user needs and government objectives. In the UK, we work across telecoms, financial services, manufacturing, and the p

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive, an

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Extensive experience designing services end-to-end and improving underperforming services. Senior Service Designer (Consulting).

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisat

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. Designing services which meet the Government Service Standard. Collaborate with stakeholder across t

You’ll join our growing Experience Design Team, reporting to the Head of Experience Design and collaborating with graphic designers, user researchers, and service designers. Interaction Designer - MI5 The Security Service - HEO. As an Interaction Designer at MI5, you’ll design intuitive, user-fr

A leading digital services provider in Manchester is looking for a Senior Consultant in Service Design. This role involves leading strategic planning for clients, articulating service goals, and generating new service propositions.

We're looking for a highly experienced and passionate Senior UX Service Designer to join our dedicated team, focused on transforming critical public services. Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven exp

Toyota Connected Europe is looking for a Service Designer to join the design team developing MyToyota, Toyota’s European car companion app and the next generation infotainment system. Explaining vision, needs and be able to articulate complex systems into manageable services. Create, own and manag

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

A leading consultancy is seeking a mid-senior level Service Designer to shape complex services in Kensington, London. This hybrid role involves mapping and designing end-to-end services that operate across digital and non-digital channels. Candidates should have strong service design experience, exc

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoi

UX Designer / User Experience Designer / UI Designer - Government. As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. Sign in to set job alerts for “Service Designer” roles.

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. In this role, you will work as a Senior Service Designer supporting a small internal design team during discovery phases. You’ll apply user research

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Responsibilities include leading design processes, conducting user research, and collaborating with teams to enhance services. Candidates should have

Share understanding of approach to service design and maturity and how this supports the Scottish Government approach (Scottish approach to service design and digital service standards). This is an opportunity for an experienced service designer to create meaningful impact, drive positive change, an

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

A government agency in the UK is seeking a Senior Service Designer to lead service design efforts aimed at enhancing the customer journey in land and property registration. This role involves visualizing services, conducting workshops, and embedding best practices in a hybrid working environment.

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital

Job DescriptionJOB TITLE: Service Designer (12-Month FTC)LOCATION(S): London SALARY: £70,929 - £78,810**HOURS: Full-Time DURATION: 12-Month Fixed-Term ContractWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time