Social media customer service jobs in London - Page 10Create job alerts

We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

Reset Beauty is looking for a skilled and passionate Nail Technician to join our boutique studio on weekends (Saturday & Sunday). You will be working in a calm, welcoming environment with a loyal and growing client base, offering the opportunity to build and grow your own clientele. We are looking for someone who takes pride in their work, delivers high-quality treatments, and provides excellent customer service. Experience in additional beauty treatments such as waxing, threading, facials, or lash extensions is a bonus but not essential. This role suits someone reliable, professional, and confident working independently within a small business setting. Pay starts from £13 per hour, with increased earnings available as you build and grow your own clientele.

Job Overview We are opening a new café and dessert concept and are looking for enthusiastic and flexible team members to join our team. This is a hands-on role where you’ll be involved in multiple areas of the business, including food preparation, coffee making, customer service, and maintaining a welcoming environment. Full training will be provided, so no prior experience is required—just a positive attitude and willingness to learn. This position offers an excellent opportunity to develop skills within a professional environment committed to safety and efficiency. Responsibilities • Prepare simple food and dessert items according to company standards, • Make coffee and other non-alcoholic beverages, • Take customer orders accurately (in person and/or via POS system), • Serve food and drinks in a friendly and professional manner, • Maintain cleanliness and hygiene across the café, • Support daily opening and closing duties, • Friendly, positive, and team-oriented attitude, • Willingness to learn and take on different tasks, • Good communication skills, • Ability to work in a fast-paced environment, • Flexible availability (including weekends and evenings), • Full training provided, • Opportunity to grow with a new and exciting concept, • Supportive and friendly team environment, • Staff discounts (if you plan to offer this)

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

Delivering on behalf of one of the top bread companies, who supply all things dough to some of the most prestigious high street and restaurant brands - you will join our companies high standard of care, hygiene, efficiency and delivery to ensure our clients are satisfied. Requirements: • OWN VEHICLE (we do not provide vans), • Clean license (up to 6points considered), • 1+ years delivery driving experience, • Excellent customer service skills Job Description: *Load boxes into clean vehicle *Revise route *Deliver promptly and carefully to each client *Report to management *POD *Vehicle & safety check

Join our team as a nail technician at a bustling salon. We are looking for a skilled professional to provide exceptional nail services to our clients. You will be responsible for manicures, pedicures, and nail art, ensuring high-quality customer care in a vibrant and welcoming environment. Responsibilities: • Perform manicures and pedicures according to client preferences, • Maintain a clean and hygienic workspace, • Stay updated on the latest nail trends and techniques, • Provide excellent customer service and build lasting client relationships Requirements: • Proven experience as a nail technician, • Strong understanding of nail care techniques, • Excellent communication and interpersonal skills, • Attention to detail and creativity

We are looking for a friendly and energetic Gelato Server to join our Italian gelateria located in Boxpark Shoreditch. The role involves serving customers, and ensuring a welcoming and high-quality experience for every guest. Responsibilities: • Serving gelato and assisting customers with flavour choices, • Preparing and presenting gelato and desserts, • Maintaining cleanliness and organisation of the workspace, • Handling payments and providing excellent customer service, • Working as part of a small, friendly team Requirements: • Previous experience in hospitality or food service preferred, • Friendly attitude and strong customer service skills, • Ability to work in a fast-paced environment, • Reliability and team spirit If you enjoy working with people and love Italian gelato, we would love to hear from you!

Job Description – - The Applicant will be responsible for leading and implementing Newton's marketing strategy to support business growth and expansion across the UK market. Develop and execute integrated marketing strategies to promote the company’s tax consultancy and financial services across the UK. - Plan and manage multi-channel marketing campaigns, including digital marketing, social media, email campaigns, and industry events. Identify and target key market segments, including SMEs, corporate entities, and individual taxpayers. - Conduct market research to analyse trends, competitor activity, and customer behaviour to inform marketing strategies. - Create and oversee marketing content, ensuring alignment with brand identity and regulatory requirements. - Ensure all marketing activities comply with UK advertising standards, data protection laws, and financial promotion regulations • Salary - £50,100 - £55,000

We are looking for nail technicians that are confident in all areas of nail services and can perform to a high standard. Applicants should have a real passion for Nails. All applicants to have a good command of English, be excellent in presentation, have excellent time management skills, be a team player and have exceptional customer service skills. To carry out Manicures and Pedicures through to Nail Art, Acrylic, Gel/Shellac Nails and BIAB.

Luxury Beauty & Wellness Space – Now Hiring We are a brand-new, high-end beauty and wellness space seeking experienced and passionate professionals to join our growing team. We are currently hiring a Massage Therapist and a Nail Technician who are confident, skilled, and dedicated to delivering exceptional client experiences. Massage Therapist – Responsibilities: • Provide a range of professional massage treatments (relaxation, deep tissue, pregnancy, holistic, lymphatic massage etc.), • Tailor treatments to individual client needs, • Maintain a calm, clean, and luxurious treatment environment, • Build strong client relationships and ensure high standards of care Requirements: • Minimum 2–3 years of experience, • Relevant massage qualifications/certifications, • Strong knowledge of different massage techniques, • Professional, well-presented, and reliable Nail Technician – Responsibilities: • Perform a full range of nail services including manicures, pedicures, BIAB, gel/shellac, acrylics, extensions, infills, and nail art, • Deliver high-quality finishes with attention to detail, • Maintain hygiene and sanitation standards at all times, • Provide excellent customer service in a luxury setting Requirements: • Minimum 2–3 years of experience, • Skilled in all nail systems and techniques, • Creative with nail art and up to date with trends, • Professional, organised, and client-focused We are looking for serious applicants who take pride in their work and want to be part of a premium environment. Do not hesitate to reach out to apply.

We are seeking a dynamic Telemarketer to join our team. The ideal candidate will be fluent in English, possess excellent communication skills, and have experience in telemarketing and sales. At 5Tel, we provide cutting-edge payment solutions to businesses nationwide, empowering them to take payments face to face or on their website. We are on a mission to expand our reach, and we are looking for hungry, self-driven sales professionals to join our dynamic team. If you thrive in a fast-paced environment, love the thrill of closing deals, and are ready to earn what you’re worth, we want to hear from you! Knowledge of CRM software is a plus. About the Company 5Tel is a multi-channel payment service provider offering a wide range of payment processing, f2f payment terminals (Card machines), and merchant services. We are all about service beyond the transaction. Whatever the size of the business, large or small, there is a requirement to effectively manage and have visibility of income generated by card transactions; 5Tel delivers real transaction visibility, payment trends, and consumer intelligence through its online platform, as well as great quality terminals and exceptional customer service. Duties • Conduct outbound calls to potential customers (Small/Medium Businesses - SME) to discuss/explain our card acceptance services., • Present and promote products or services over the phone., • Record customer details, including reactions to the product or service offered., • Follow scripts when handling different customer concerns., • Achieve set targets for calls made and sales secured. Why Join Us? Requirements • Proficiency in English; additional languages are a plus., • Experience in telemarketing and sales., • Ability to professionally communicate over the phone., • Familiarity with CRM software is advantageous. If you are a motivated individual with a passion for sales and excellent communication skills, we would love to hear from you!

- Job Title: Beauty Room to Rent – Beautician / Aesthetician - Location: Southgate, North London (free parking) - Job Type: Self employed full-time or part-time / freelance - Rental per month: £500/month (intro offer), then £700/month About Us: Henna Hair and Beauty are an established salon located in Southgate, North London with a loyal client base and strong footfall. We are expanding our beauty offering and have a private treatment room available to rent within a busy salon environment. The role This is ideal for an experienced Beautician or Aesthetician looking to run and grow their own business in a well-located salon environment. Suitable For • Beauticians offering facials, waxing, skincare, brows/lashes or aesthetics, • Professionals with an existing client base or looking to grow one, • Someone confident working independently and managing their own bookings Requirements: • Minimum 2–3 years’ experience in beauty treatments, • Relevant qualifications (NVQ Level 2/3 or equivalent), • Strong consultation and customer service skills, • Professional, reliable and self-motivated What's included: • Private, newly renovated soundproof treatment room with shelves, and cupboards, • Located within a busy, established salon, • Walk-in potential + cross-referrals from hair clients, • Free parking (2 minutes walk), • Flexible working – be your own boss

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40hours / week, • Location: 138 St John's Wood High Street, NW8 7SE Pay £11-£12.80 / hour based on experience and availability plus Tips

Chintemani Brasserie, a new high-end casual dining restaurant blending Mediterranean flavours, is set to open in April 2026. We are seeking a talented and passionate Cocktail Bartender to join our opening team and help us establish an exceptional bar experience. As a Cocktail Bartender, you will be instrumental in creating an inviting and dynamic bar atmosphere. You will craft exquisite cocktails, engage with guests, and contribute to the smooth operation of our bar, reflecting our commitment to quality and unique flavours. Key Responsibilities: • Prepare and serve a wide range of cocktails, including classic recipes and our signature creations, with precision and flair., • Provide attentive and personalized service to guests, making recommendations and ensuring an enjoyable experience., • Maintain a clean, organized, and well-stocked bar area, adhering to all health and safety regulations., • Possess comprehensive knowledge of spirits, wines, beers, and non-alcoholic beverages., • Assist with inventory management and ordering., • Collaborate effectively with the wider front-of-house and kitchen teams. Requirements: • Proven experience as a Cocktail Bartender in a high-volume or high-end setting., • Strong knowledge of mixology, cocktail techniques, and current beverage trends., • Exceptional customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • Enthusiastic team player with a passion for hospitality., • Flexibility to work evenings, weekends, and holidays. What We Offer: • An exciting opportunity to be part of a new restaurant opening and shape its bar program from the start., • The chance to work with a dedicated and experienced team in a sophisticated dining environment., • Opportunities for professional growth and development within the Bemse Group., • Competitive remuneration and staff benefits.

Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team

An exciting opportunity has arisen at Snappy Snaps Kingston to join our fun and creative team providing amazing service to our customers. We have part time positions for someone who loves dealing with people, has a friendly and bubbly personality and has a passion for amazing service. This is a very hands on practical role using the latest imaging technology to create stunning personalised products. Customer service and photo editing skills are beneficial but Full training is given onsite. If you have a passion for great service and feel you have the right skills to join our team we would love to hear from you. Just contact me today to learn more.

Join our team as a bartender at Freak Scene Balham a vibrant and dynamic indie restaurant group in London. We are seeking individuals who are passionate about delivering exceptional service and creating unforgettable experiences for our guests. Responsibilities: • Prepare and serve a wide range of beverages with skill and enthusiasm., • Maintain a clean and organized bar area., • Provide excellent customer service, engaging with patrons to enhance their experience., • Assist in the creation of new cocktails and drink specials., • Work collaboratively with the team to ensure smooth service during busy periods. Requirements: • Previous experience as a bartender or in a similar role., • Strong knowledge of alcoholic and non-alcoholic beverages., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining composure., • Passion for hospitality and delivering high-quality service.

We are seeking a talented and enthusiastic Bartender to join our team at The Forest Lounge, a family-owned casual dining restaurant. The ideal candidate will be passionate about mixology, dedicated to providing exceptional customer service, and thrives in a dynamic environment. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and spirits, following established recipes and presentation standards., • Engage with customers in a friendly and professional manner, taking orders, providing recommendations, and creating a welcoming atmosphere., • Maintain a clean, organized, and well-stocked bar area, ensuring all equipment is in excellent working order., • Manage inventory, assist with stock rotation, and report any shortages., • Accurately handle cash and process card payments using our POS system., • Adhere to all health, safety, and hygiene standards, as well as liquor licensing laws., • Collaborate effectively with kitchen and waiting staff to ensure a seamless dining experience for all guests. Requirements: • Proven experience as a Bartender, ideally within a casual dining or restaurant setting., • Extensive knowledge of classic and contemporary cocktails, spirits, wines, and beers., • Exceptional customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • Strong organizational skills and attention to detail., • Flexibility to work evenings, weekends, and holidays., • A positive attitude and a genuine passion for hospitality and delivering outstanding guest experiences.

Join our team as a Waiter / Waitress at Freak Scene Balham, a vibrant and dynamic indie restaurant group in London. We are seeking individuals who are passionate about delivering exceptional service and creating unforgettable experiences for our guests in a lively and creative environment. Responsibilities: • Greet guests warmly and assist them with seating., • Present menus, answer questions about menu items, and provide recommendations., • Take accurate food and beverage orders., • Serve food and drinks promptly and courteously., • Ensure guest satisfaction by checking in regularly and addressing any needs., • Process payments accurately., • Maintain a clean and organized dining area., • Collaborate effectively with kitchen and bar staff to ensure smooth service. Requirements: • Previous experience as a Waiter / Waitress or in a similar customer-facing role., • Excellent customer service and interpersonal skills., • Ability to work efficiently in a fast-paced, high-energy restaurant setting., • Strong communication skills and a positive attitude., • A passion for hospitality, food, and delivering high-quality service., • Ability to work as part of a team.

Job Description: Pay: From £12.71 per hour Job Description: Join Our Team – New Mexican & Italian Restaurant Opening in Harrow We are excited to announce the opening of our new Mexican & Italian restaurant and are looking for enthusiastic and dedicated Waiters/Waitresses to join our team. Position: Waiter/Waitress Salary: Competitive (depending on experience) Contract Type: Full-time / Part-time Working Hours: Various shifts available About the Role Provide excellent customer service and create a welcoming dining experience Take orders accurately and serve food and beverages efficiently Maintain cleanliness and organisation of the dining area Work closely with kitchen and bar staff to ensure smooth service Handle customer queries and ensure guest satisfaction Skills & Experience Required Previous experience in a similar role preferred Strong communication and interpersonal skills Friendly, professional, and customer-focused attitude Ability to work in a fast-paced environment Flexible to work evenings, weekends, and busy periods Why Join Us Be part of an exciting new restaurant opening Opportunities for growth and development Work with a passionate and dynamic team Job Types: Full-time, Permanent Work Location: In person Benefits: Company pension Discounted or free food Employee discount Work Location: In person

Meat London are seeking a candidate for an exciting and unique role. We’re looking for a gifted individual to provide support to the Events Manager, delivering BBQ Courses and Events. The role also requires working in our retail shop, serving customers on our Deli counter. Meat N16 in Stoke Newington is home to London’s Weber BBQ Grill Academy, teaching attendees BBQ skills 2-3 times a week. Applicants must have excellent people and customer service skills. Being able to BBQ and loving to cook outside will be an advantage, however attitude and aptitude are more important as we can teach you. Meat London is a fun working environment, especially on an event day. We offer a competitive salary, paid monthly, as well as a bonus scheme, staff discount and company pension scheme Please get in touch if you are interested

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

G'day mate! Urban Baristas is an Australian Coffee Company with multiple sites across London, passionate about speciality coffee, roasting and the Aussie brunch culture. We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. Requirements: As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organization skills. Available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid drinks on shift + staff discount on food products If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!

We are currently looking for a Part time bartender to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the floor if needed. Part time in this case means Friday & Saturday nights. Skills and experience: Experience in cocktail making or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

We are looking for a Part Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role requires fixed working shifts: Mon to Fri 12pm - 2:30pm or 11:30am - 2pm for a total of 12.5 hrs per week. What We Offer: • Salary up to £15.85 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

About Us Empress Hair & Beauty is a well-established, award-winning unisex salon with a loyal and growing client base across East London. Our stunning new Riverside branch in Barking is now open and we are looking for a skilled Nail Technician to join our team immediately. This is a wonderful opportunity to be part of a thriving, welcoming salon with an existing client base already in place — clients are ready and waiting from your very first day. The Role As our Nail Technician, you will provide high-quality nail services in a busy, professional and stylish salon environment. We pride ourselves on excellence and creating a luxurious experience for every client. Services include (but not limited to): Gel, acrylic and hard gel nails Nail art and nail extensions Manicures and pedicures SNS/dip powder What We're Looking For Proven experience as a Nail Technician Proficiency in gel and acrylic application Creative flair with strong attention to detail Friendly, professional manner and excellent customer service Reliable and punctual NVQ Level 2/3 or equivalent qualification desirable but not essential What We Offer Competitive commission-based earnings — potential to earn £300/week Existing, ready-made client base from day one Fully equipped, dedicated nail station in a beautiful modern salon Supportive and friendly team environment Immediate start available Hours: Full-time | Monday to Saturday, 9:30am – 8:00pm We look forward to hearing from you! Work Location: In person

Are you a morning person with a passion for coffee? We are opening Darbar Coffee House in the heart of Hayes & Harlington, and we need a dedicated Barista to help us own the morning rush. We are seeking a friendly and efficient Barista to join our vibrant team. This role offers an opportunity to work in a dynamic environment, engaging with customers and ensuring a welcoming atmosphere. The position is paid and suitable for individuals who thrive in fast-paced settings and enjoy working with people. Suits someone who is able to work during the morning rush hour (around 6 -7 am) and those seeking part time work. Responsibilities • Taking the lead from the Head Barista to ensure smooth operations., • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, ensuring quality standards are met., • Operate coffee machines, grinders, blenders, and other equipment safely and efficiently., • Greet customers warmly, take their orders accurately, and process payments using the point-of-sale system., • Maintain cleanliness and organisation of the counter area, including washing utensils and cleaning equipment regularly., • Ensure food safety standards are adhered to at all times, including proper handling and storage of ingredients., • Restock supplies as needed to ensure smooth service during shifts., • Proven barista experience or familiarity with coffee preparation techniques is preferred., • Knowledge of food safety standards to ensure hygienic practices are maintained., • Experience in serving customers in a fast-paced environment with a friendly demeanour., • Ability to assist with food preparation when required, including handling snacks or light food items., • Basic maths skills for processing transactions accurately and managing card payments., • Strong time management skills to handle busy periods efficiently while maintaining quality service standards., • Excellent communication skills to engage positively with customers and team members. This role offers an engaging work environment where your enthusiasm for coffee and customer service will be valued. We welcome applicants who are organised, proactive, and eager to contribute to a welcoming café atmosphere., • Ability to cover for the Head Barista during days off and holidays.

We are seeking a professional, confident, and client-focused Beauty Therapist to join our team. This role includes delivering high-standard beauty and massage treatments, as well as providing front-of-house cover when required to ensure a seamless client experience throughout the salon. Key Responsibilities • Support smooth salon operations with booking, scheduling, and admin tasks., • Actively use and experience salon products and treatments to confidently recommend and retail them to clients., • Upsell tanning packages, beauty treatments, and retail products using personal product knowledge and experience, • Maintain salon standards- clean, organised, and always ready to impress, • Open and close the salon as part of your shift pattern, • Build relationships and contribute to our growing community of happy clients, • Deliver beauty and massage treatments (including Swedish and deep tissue) to an exceptional standard, • Conduct thorough consultations and tailor treatments to individual client needs, • Maintain outstanding hygiene, cleanliness, and treatment room presentation, • Confidently explain treatments, aftercare, and home-care recommendations, • Ensure accurate completion of client records, consent forms, and consultation, • Represent The Glo Co brand with professionalism at all times Treatments (subject to qualification) • Massage (Swedish / Deep Tissue), • Facials, • Waxing, • Eyebrow threading, tinting & lamination, • Sunbed and Red light therapy guidance (full training provided) Essential Requirements: • Qualified Beauty Therapist (NVQ Level 2 minimum; Level 3 preferred), • Qualified in massage (Swedish / Deep Tissue), • Previous salon or spa experience, • Excellent customer service and communication skills, • Confident working both in treatment rooms and front of house, • Strong attention to hygiene, detail, and presentation, • Reliable, punctual, and professional appearance Desirable (but Not Essential) • Experience in reception or front-of-house roles, • Retail and upselling experience, • Flexibility to work evenings and weekends What We’re Looking For • A people-person who thrives in a face-to-face, customer-focused environment., • Strong communication skills and a naturally approachable, friendly attitude., • IT literate (training will be provided)., • Works well under pressure and in a fast-paced, high-energy setting., • Previous experience in customer service or sales, ideally within beauty, wellness, or retail., • Experience supervising or managing a team, with the ability to motivate, coach, and develop staff., • A positive, proactive team player with strong attention to detail., • Confident in driving business growth through upselling, cross-selling, and promoting treatments and products., • Goal-oriented, with a focus on meeting KPIs and contributing to the overall success of the salon., • Passionate about delivering exceptional customer experiences while maintaining high standards of service and presentation. Schedule Part-time: Including weekdays, weekends, and bank holidays (shift pattern to be agreed) What We Offer • Competitive salary, • Expert training and development opportunities, • Employee discounts, • Monthly allowance, • Generous holiday package If you’re passionate about beauty, love working with people, and want to be part of a friendly, professional team that helps others feel their best, we’d love to hear from you! Job Type: Part-time

🚀 We’re Hiring: Brand Ambassador – Events & Fundraising 📍 Location: Moorgate, Central London 💼 Job Type: Full-time minimum 4 days 9am-6.30pm 💰 Salary: £350–£450/week 18+ We’re on the lookout for confident, energetic individuals to join our growing team as Brand Ambassadors! This is a fantastic opportunity to represent meaningful causes, build your communication skills, and grow your career in a fast-paced, supportive environment. About the Role: As a Brand Ambassador, you’ll be the face of leading charity campaigns at live events and high-footfall venues across London. You’ll engage with the public, share powerful stories, and inspire action. What You’ll Be Doing: Represent top charities at exciting public events Start engaging conversations and raise awareness Deliver exceptional customer service and promote campaign goals Collaborate with a driven, high-performing team Learn to train and support new team members as you grow We’re Looking For: ✅ Strong communication and people skills ✅ Positive attitude and resilience ✅ Goal-driven mindset with a team-first approach ✅ Fluent English speaker (written & spoken) ✅ Right to work in the UK and ability to commute to Moorgate What We Offer: 🌟 Full training – no experience needed 🌍 Travel opportunities (UK & international, all expenses paid) 📈 Real career progression and leadership opportunities 🎉 Weekly team socials and a vibrant team culture 👕 Professional 💸 Commission and bonus structure Looking for a career that’s both meaningful and rewarding? Let’s chat – Apply today or reach out directly to learn more! #Fundraising #CharityJobs #BrandAmbassador #SalesJobs #EntryLevelJobs #LondonJobs #CareerGrowth #HiringNow

Barista & Customer Service Front of House The Wagon Wanstead is a growing small business in a bustling East London high street. We are a customer and community-centric cafe where locals can enjoy a hearty breakfasts, delightful brunches, and satisfying lunches, served with speciality coffee, hand crafted drinks and fresh juices and smoothies. Are you enthusiastic? passionate about giving amazing customer service? how about working with speciality coffee? We're looking for reliable, hard working individuals to act as the face of our brand. As a barista and front of house customer service you will be responsible for the day to day operation of the store, working alongside our energetic team and reporting directly to the business owners. Responsibilities include : • Excellent customer service at all times, • Producing quality hand crafted drinks & speciality coffee, • Serving customers on the floor and at the bar, • Maintaining general cleanlisness of the cafe, • Ensuring the store operates safely following all Food Hygiene standards to achieve a 5 star rating, • Opening up and closing down, • Ordering of goods and ingredients, • Mentoring other staff, • Optional: Support with content creation for social media and marketing, • Keeping your finger on the pulse of the speciality coffee industry trends and supporting to develop seasonal drink menus. Summary: Job Type: Full-time Salary: From £11.50 per hour + tips Schedule: 8 hour shifts / day shifts. Must work weekends. Experience: Hospitality: 1 year (required), Barista: 1 year (required) Work Location: In person, Wanstead E11 Benefits: • Pay can be negotiated based on experience with competitive hourly rates, • Paid daily lunch break, • Complimentary food whilst on break

Conduct client surveys via phone and video as appropriate.• Authorize client refunds as required• Create and maintain client contract master files• Return missed call messages• Update and maintain CRM database current• Book VIDEO appointments as required• Resolve client complaints using approved policies and procedures• Process and issue sales receipts to clients as necessary.• Maintain your work calendar current with appropriate client details at all times.• Submit daily reports to management as required.• Complete any other customer service type tasks as assigned by management

Job description We are seeking a dynamic and enthusiastic Brand Ambassador at Antzara Organisation to represent our company and promote our products or services. The ideal candidate will possess strong marketing acumen and exceptional communication skills, enabling them to engage effectively with customers and enhance brand awareness. As a Brand Ambassador, you will play a pivotal role in driving customer loyalty and fostering positive relationships within the community. Duties • Engage with potential customers to provide information about products or services, answering queries and addressing concerns., • Develop and maintain strong relationships with customers to encourage repeat business and referrals., • Collaborate with the marketing team to implement promotional campaigns and strategies effectively., • Collect feedback from customers to assist in improving products or services., • Maintain an up-to-date knowledge of the brand's offerings, industry trends, and competitor activities., • Utilise social media platforms to enhance brand visibility and engage with a broader audience. Qualifications • Excellent communication skills, both verbal and written, with the ability to convey information clearly and persuasively., • Strong interpersonal skills with a passion for building rapport with diverse individuals., • A proactive attitude with the ability to work independently as well as part of a team., • Flexibility to attend events outside regular working hours as required. Join us in making a difference through effective brand representation while enjoying an engaging work environment.

san Pietro restaurant is an authentic Italian restaurant in London, dedicated to fresh ingredients and high-quality service. We focus on traditional Italian cooking with a modern touch, utilizing seasonal produce and classic techniques. We are seeking an enthusiastic and dedicated Waiter/Waitress to join our front-of-house team. This role is essential in delivering an exceptional dining experience to our guests, ensuring attentive service and a welcoming atmosphere. Key Responsibilities: • Take food and beverage orders accurately and efficiently., • Serve meals and drinks to customers, ensuring timely delivery and presentation., • Provide excellent customer service, addressing inquiries and ensuring guest satisfaction., • Maintain a clean and organized dining area., • Handle payments and operate the POS system., • Assist with setting up and closing down the restaurant, including table preparation and cleaning duties., • Adhere to all food safety and hygiene regulations. Requirements: • Proven experience as a Waiter/Waitress, preferably in a busy restaurant environment., • Strong customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • A positive attitude and a passion for hospitality., • Flexible availability, including evenings and weekends., • Ability to work collaboratively as part of a team., • Italian language skills are a plus. What We Offer: • A supportive and professional working environment., • Opportunity to work in a vibrant Italian restaurant setting., • Competitive salary based on experience., • Staff meals and other employee benefits., • Opportunities for professional growth and development within our team.

PYRÁ, a vibrant independent restaurant in Queen's Park, London, known for its Greek and Spanish inspired all-day dining, is looking for an enthusiastic and skilled individual to join our front-of-house team. This role is perfect for someone passionate about delivering exceptional service and contributing to a memorable dining experience. Key Responsibilities: • Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wines and spirits, adhering to recipes and service standards., • Take food and drink orders accurately and efficiently, utilising our POS system., • Serve food and beverages to guests, ensuring high standards of presentation and guest satisfaction., • Provide outstanding customer service, anticipating guest needs, offering recommendations and handling inquiries with professionalism and courtesy., • Maintain a clean, organised and well-stocked bar and dining area., • Process payments and handle cash and card transactions accurately., • Collaborate effectively with kitchen staff and the wider front-of-house team to ensure smooth service flow and a cohesive guest experience., • Adhere to all health, safety and licensing regulations, including responsible alcohol service. What We Are Looking For: • Proven experience as a Bartender and/or Waiter/Waitress, ideally within a busy restaurant or hospitality setting., • Strong knowledge of beverage preparation, including classic cocktails and a good understanding of wine and spirits., • Excellent communication and interpersonal skills, with a friendly and engaging personality., • Ability to work efficiently and remain calm under pressure in a fast-paced environment., • A positive attitude, a strong work ethic and a genuine passion for hospitality and customer service., • Flexibility to work various shifts, including evenings, weekends and holidays., • Knowledge of wines, spirits, cocktails and cuisine would be an advantage.

Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be be part of a successful team, we would love to hear from you. You must be available to work Friday, Saturday and Sundays.

We are looking for an experienced and enthusiastic runner/ bar back to join our team on part-time basis. To start first week of May 2026 Requirements: • Previous experience in a similar role, • Italian language preferred, • Good level of English is essential, • Must have the right to work in the UK Salary: • Starting from £12.71per hour + service charge Job Responsibilities: • Welcome customers in a polite and friendly manner, • Provide excellent customer service throughout their dining experience, • Good knowledge of Italian food If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you!

We are seeking enthusiastic, reliable, and professional Waiters/Waitresses to join our team at Oysteria, a new oyster bar in Canary Wharf. What We’re Looking For: • Proven experience as a waitress/waiter in a busy restaurant (minimum 1 year experience), • Confident, friendly, and professional attitude, • Excellent customer service and communication skills, • Ability to work efficiently under pressure, • Good knowledge of food, wine, and service etiquette, • A team player with a passion for hospitality What We Offer: • Competitive hourly rate + tips and holidays, • Staff meals on shift, • Supportive and friendly team environment, • Opportunities for growth within the business, • A beautiful working setting with a focus on quality and service If you take pride in delivering top-notch service, we’d love to hear from you!

We are seeking an experienced and enthusiastic Waiter/Waitress to join our team. We offer full time position (minimum 36 hours per week Key Responsibilities: • Greet customers in a polite and friendly manner., • Deliver excellent customer service throughout the dining experience., • Demonstrate good knowledge of Italian cuisine., • Possess basic knowledge of wine. Requirements: • Prior experience in a similar role., • Italian language skills are preferred., • A good level of English is essential., • Must have the legal right to work in the UK. Compensation: • Starting from £13.25 per hour, plus service charge. If you are passionate about hospitality and thrive in a dynamic environment, we encourage you to apply!

We are looking for like-minded, enthusiastic and energetic individuals to join this exciting project. It is a fast paced environment but a fun place to work. This is more of a factory run operation rather than an artistic cake making environment. Looking for someone to work as back of house decorating cakes and other products and front of house customer service. Experience is not required as training is provided. It is also for front of house. Experience of working in a customer service role could be beneficial. Future progression opportunities are avaliable. looking to fill part time roles. Requires to work weekends.We require the keen attitude &willingness to learn

Barista Wanted – Part Time / Full Time Labakery – Gelatorino Locations: High Street Kensington or Covent Garden (Russell Street), London We are looking for enthusiastic and friendly Baristas to join our team at Labakery – Gelatorino in our beautiful stores located in High Street Kensington and Covent Garden, Russell Street. If you are passionate about coffee, customer service, and working in a vibrant environment, we would love to hear from you! Position: Barista Contract: Part-time or Full-time Salary: £13 per hour Location: London – High Street Kensington / Covent Garden Responsibilities: Preparing high-quality coffees, hot drinks, and refreshments Serving gelato, pastries, and bakery products Delivering excellent customer service Maintaining cleanliness and presentation of the store Handling orders and payments efficiently Working as part of a dynamic and friendly team Requirements: Previous barista or hospitality experience preferred Positive attitude and strong communication skills Ability to work in a fast-paced environment Flexible availability, including weekends Good level of English What we offer: £13 per hour One meal provided during each shift Flexible working hours Friendly and supportive team environment Opportunities for growth within the company To apply, please send your CV and availability details. Join us and become part of the Labakery – Gelatorino family!

Join our vibrant team and enhance the guest experience with your exceptional service skills. As a front-of-house team member, you will play a vital role in ensuring guests feel at home by assisting with daily hotel operations and creating a welcoming environment. • Prior experience in hotel settings is highly valued., • A strong command of the English language is essential., • Maintain a professional appearance and excellent presentation skills., • Bring a great personality and a passion for delivering top-notch customer service.

Corrochio's Restaurant in Dalston is on the hunt for wait staff to join our team. We are after someone with waiting experience in restaurants, customer service orientated, and brings a positive social energy to the workplace every shift. As we continue to grow, endless opportunities to progress your career will open and we will do all we can do to support your development. Essential to this role is: • Customer-forward style of service with a passion for creating unforgettable customer experience., • Positive attitude., • Works well in a team and is a true team player (we are all very close and supportive of each other), • Attention to detail, • Full weekend availability is essential (Frdays & Saturdays), • Reliability and punctuality, • Late night availability (until 1am) Your responsibilities would be: • Provide great customer service to the standards we set for team and the venue, • Learn the menu and drink offerings, so we can give the customer experience we strive for everyday, • Perform opening and closing duties to the standard set by the business owners and management team, • Ensure the venue is clean and presentable to the public at all times, • Attend training sessions provided by the business Job Details • 20-25 hrs per week, depending on your needs, • Friday & Saturday availability, • Minimum £16.50/hour, inclusive of base rate, holiday tronc, gratuity. Additional tronc/gratutiy monthly., • Pay monthly on the last Friday of every month., • Generous staff discount on food and drink in any of our venues (Corrochio's resturant, Corrochio's Cantina, and Cinco), • Staff days out, including attending cultural Mexican events (festivals, cinema, food/drink pop-ups), • Staff meals and drinks on shift, • On the job and outside staff training

We are looking for unique professional individuals who are team players and all rounders. Our staff are required to complete all aspects of the cafe, from making coffees, cocktails, food and great standards of customer service. This job isnt for one specific role, but all roles. Needs to have experience or be able to adapt to all roles. Full time positions available to people dedicated to the hospitality industry. Candidates need to be flexible, some early mornings, some late nights, and some weekends. Please contact us. NO TIME WASTERS.

Job Title: Property Manager – Short-Term Rentals (Airbnb) Location: London Company: London Tenant Properties About Us: London Tenant Properties is a growing property management company specialising in high-quality short-term rental accommodation across London. We pride ourselves on delivering exceptional guest experiences while maintaining our properties to the highest standards. Role Overview: We are seeking a proactive and highly organised Property Manager to oversee our portfolio of Airbnb properties. This role involves managing day-to-day operations, ensuring seamless guest experiences, and maintaining property standards. Key Responsibilities: • Coordinate and manage guest check-ins and check-outs, • Respond promptly and professionally to guest inquiries and messages, • Handle guest issues and provide effective resolutions, • Oversee property listings and ensure information is accurate and up to date, • Coordinate cleaning schedules to ensure properties are guest-ready at all times, • Arrange and manage maintenance and repairs as required, • Conduct regular property inspections to maintain quality standards, • Liaise with cleaners, contractors, and service providers, • Monitor bookings and occupancy to maximise performance, • Previous experience in property management, hospitality, or Airbnb hosting preferred, • Strong communication and customer service skills, • Excellent organisational and time-management abilities, • Ability to multitask and work under pressure, • Problem-solving mindset with attention to detail, • Familiarity with Airbnb or similar booking platforms is an advantage, • Competitive salary (dependent on experience), • Opportunity to grow within a dynamic and expanding company, • Supportive and collaborative team environment

Gerry’s Hot Subs is seeking an experienced and dependable General Manager to oversee daily restaurant operations, lead staff, and help grow the business. The ideal candidate should have strong leadership skills, restaurant management experience, and the ability to maintain excellent customer service in a fast-paced environment. The General Manager will be responsible for: • Managing daily operations, • Hiring, training, and supervising employees, • Maintaining food quality and cleanliness standards, • Managing schedules, inventory, and labor costs, • Handling customer concerns professionally, • Ensuring health and safety compliance, • Has previous restaurant or fast-casual management experience, • Can lead a team effectively under pressure, • Is organized, reliable, and results-driven, • Understands cost control and operational efficiency

We’re a stylish Shisha Coffee Lounge located just 2 minutes from Chingford Station, and we're expanding our team! We're looking for experienced, friendly, and professional team members to join our front-of-house crew. What we’re looking for: • Minimum 3 years of experience in barista and table service roles, • Confident in preparing coffees and hot drinks to a high standard, • Great customer service and people skills – friendly, reliable, and well-presented, • Able to work well under pressure in a fast-paced, social environment, • Flexible with working hours (evenings and weekends availability preferred), • Basic knowledge of shisha is a plus – but not essential., • Albanian speakers are a big plus. Many of our regular guests are Albanians, so speaking the language is a great advantage — but not a must. What we offer: • Competitive pay (based on experience), • A relaxed, upbeat work environment, • Staff discounts & tips, • There are opportunities for growth within a friendly team.