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Were Kingfisher A team made up of over 74000 passionate people who bring Kingfisher - and all our other brands: B&Q Screwfix Brico Depot Castorama and Koctas - to life. Thats right were big but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And thats where you come in. At Kingfisher our customers come from all walks of life and so do we. We want to ensure that all colleagues future colleagues and applicants to Kingfisher are treated equally regardless of age gender marital or civil partnership status colour ethnic or national origin culture religious belief philosophical belief political opinion disability gender identity gender expression or sexual orientation. We are open to flexible and agile working both of hours and location. Therefore we offer colleagues a blend of working from home and our offices located in London Southampton & Yeovil. Talk to us about how we can best support you! As a Principal Software Engineer you will be a senior individual contributor role whos remit spans across multiple squads. You will be an engineering expert and leader who has an advanced understanding of your discipline to guide teams and shape the creation and evolution of our digital products. This role is within our Store Operations domain where we aspire to build a best-in-class EPOS system using the latest technologies and software • Leadership: Is a visionary leader who exerts influence over multiple squads increasing their effectiveness by sharing expert knowledge and experience. A critical thinker able to coach and mentor other engineers with a passion for continuous improvement towards engineering excellence., • Delivery: Drives significant technology initiatives end-to-end to ensure customer outcomes are met. Collaborates with architects and our Product function to shape roadmaps and steer the long-range goals., • Engineering Excellence: Drives design and implementation of robust and durable software solutions which solve business-critical problems in a fast-paced environment embedding engineering best practice in collaboration with all Principal Engineers., • Knowledge Sharing: Fosters a culture of knowledge sharing and provides guidance on how best to achieve across the engineering community., • Relationship Management: Builds cohesive and trusted relationships with stakeholders within and beyond engineering., • Self-Management: Role models how to successfully manage skills and personal development and promotes a culture of continuous learning., • Innovation: Drives a culture of responsible innovation and experimentation; providing perspectives on leading industry tools and trends and recommendations on new and emerging technologies., • Expert full-stack proficiency with experience working with a range of modern web technologies languages and frameworks notably Java JavaScript and automated test frameworks such as Playwright or Selenium., • Experience working with cloud-based solutions preferably GCP., • Extensive experience with CI/CD pipelines and source control systems., • Ability to lead the creation of robust functional solutions and high-quality code partnering with numerous stakeholders., • Ability to lead inspire and motivate engineers to consistently deliver value., • Advanced knowledge and expert understanding of technical concepts with the ability to apply these pragmatically to business opportunities. Exceptional problem-solving skills at an enterprise scale with the ability to lead the implementation of complex solutions across an evolving landscape., • Adept at identifying and capturing solutions for non-functional requirements for the products and services being delivered., • I listen to my customers, • I do the right thing, • I build and share new ideas, • I have courage to be creative, • I embrace allyship, • I own my actions In return we offer an inclusive environment where what you can achieve is limited only by your imagination! We encourage new ideas actively support experimentation and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher ___

Customer Services Manager Pembrook Resourcing currently have an exciting role for a Customer Services Manager with one of our clients A well renowned dealership group within the area! Summary The Customer Services Manager will lead inspire develop and grow the Call Centre ensuring they and the department reach their full potential. Our Call Centre manages all inbound calls for the business facilitates inbound requests and outbound prospecting for service bookings and is responsible for initial digital sales enquiry management. Reporting to the Future Retail Implementation Manager in this role you will instil a performance culture across the team developing training plans and working with compliance teams to ensure service standards are upheld. You will have demonstrative experience of how you have created efficiencies by implementing changes to processes to drive proactive improvement of customer satisfaction customer retention complaint management quality accuracy and first contact resolution Responsibilities Work closely with Service Managers and workshop controllers to ensure all service products and tools are maintained in line with current business performance and opportunities. Drive incremental revenue opportunity through digital sales enquiry lead management and service prospecting activities. Responsible for maintaining an outstanding customer service experience for our customers and finding ways to retain and delight our customer base. Inspire motivate & lead your Customer Services Co-Ordinator and your team to deliver an excellent experience. Support & challenge the evolving way of thinking based on experience to drive performance. Minimize escalations by ensuring necessary training is provided to all advisors to be able to handle any concerns raised by our customers quickly and accurately. Youll build training plans and occasionally design and deliver training sessions within your department and the wider business. Youll work with your team members development and support them to build stellar careers! Drive continuous improvement across all services and processes to ensure efficiency. Ensure all KPIs and SLAs are met across all our channels Phone Email Chat & Bot. Ensure both internal and external reporting is accurate and presented on time at all times. Enforce BMW Group brand guidelines in all external interactions. Facilitate daily database maintenance tasks. Conduct market research on competitors to ensure that the business remains ahead of the competition. Provide additional marketing support to Head of Marketing and wider Marketing team as required. Adopt a flexible approach enthusiastic and driven approach to achieving the financial goals of the business. Contribute to maintaining a high level of housekeeping and attention to health and safety issues as to create a healthy and safe working environment. Willingly carry out any other duties deemed appropriate by the Company. The Individual Capability Knowledge and Experience Have at least 2-3 years experience in managing or supervising Customer Services Operations in a retail contact centre based environment desired. Proven track record of maintaining high levels of customer satisfaction in a fast-paced industry. Proven track record of managing enhancing and reporting on departmental processes and operations. Working closely with other department heads to always ensure smooth experience to customers. An understanding of database management & marketing. Proficient in MS Office. Experience of managing complex projects with multiple touch points. Advanced troubleshooting and multi-tasking skills. Proven track record of scaling an operation in a digital environment. Excellent knowledge of Customer Service systems and tools. Leadership skills to recruit motivate and retain talent. Working knowledge of customer service software databases and tools. Strong client-facing and communication skills. Personal characteristics Remain positive and gracious with a can-do attitude. Strong team player. Excellent communication skills. Strong organisational skills. Ability to work under pressure. Results driven. Dynamic and capable to take ownership of multiple projects. Ability to work on your own initiative. Self-motivated work ethic. Challenge ideas without fear of conflict. Ability to think strategically and to lead with influence. Required Experience: Manager Key Skills English,Helpdesk,Asset Management,ABB,Data Mining,Control Engineering Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 35000 - 40000

Job ID:41196 Location:Halifax : 237 Brownlow Avenu Busan : CJ Korea Express Buildin Montreal : 555 Rene-Levesque Bl5 Montreal : Suite 468 Newfoundland St. Johns : Suite Ottawa : 275 Slater Street Toronto : Suite 402 : 5575 North Vancouver : 1111 West Georgia St Position Category:Research & Development Position Type:Employee Regular Lead Submarine Structures Specialist Lloyds Register Location: will consider applicants in multiple locations including United Kingdom Republic of Korea and Canada What were looking for As a Lead Specialist in Submarine Structures you will be responsible for developing and maintaining LRs Submarine Assurance Framework and supporting LRs submarine business. You will apply your deep technical expertise of submarine structures to ensure our framework reflects current best practices emerging technologies and regulatory requirements. You will also contribute specialist knowledge to projects providing commercially focused support and service delivery. This role also offers the opportunity to contribute to the development of structural assurance approaches for naval surface ships supporting LRs strategic expansion in defence and government sectors. What we offer you • The opportunity to work for an organization that has a strong sense of purpose is values driven and helps colleagues to develop professionally and personally through our range of people development programmes, • Fulltime permanent position The role • Lead the development review and maintenance of LRs Submarine Assurance Framework and guidance for submarine structures., • Provide expert input on pressure hull design corrosion fatigue loading and watertight integrity assessments., • Collaborate with internal stakeholders across commercial advisory and service delivery teams., • Provide training and support to service delivery colleagues, • Engage with external stakeholders including shipyards defence clients and regulatory bodies., • Monitor industry trends research and innovation to inform framework evolution., • Represent LR in international technical committees and working groups., • Support cross-functional projects involving naval surface ship structures., • Mentor colleagues and contribute to LRs knowledge-sharing culture. What you bring • Degree-qualified in Naval Architecture Structural Engineering or a related discipline., • CEng or equivalent, • Extensive experience in submarine structural design., • Strong understanding of pressure hull design principles structural mechanics and relevant standards, • Proficiency in structural analysis tools (e.g. FEA software)., • Excellent communication and technical writing skills. Preferred but not required • Experience in structural analysis for naval surface platforms., • Experience in assurance framework development or technical policy formulation., • Familiarity with naval certification processes., • Participation in international technical forums or standards bodies., • A collaborative mindset and passion for technical excellence., • Holding security clearance is an advantage You are someone who • Is keen to take accountability and ownership for delivering customer needs, • Is able to self-manage and prioritize tasks towards achieving goals, • Is effective at solving problems trouble-shooting and making timely decisions, • Is flexible and eager to take initiatives, • Communicates in a structured way and has ability to present technical ideas in user-friendly language, • Displays a team spirit particularly in a multicultural environment, • Responds positively to learning opportunities and is comfortable stepping out of own comfort zone About us We are a leading international technical professional service provider and a leader in classification compliance and consultancy services to the marine and offshore industry a trusted advisor to our customers helping to design construct and operate their assets to the highest levels of safety and performance. We are shaping the industrys future through the development of novel and innovative technology for the next generation of assets while continuing to deliver solutions for our customers every day. Be a part of Lloyds Register is wholly owned by the Lloyds Register Foundation a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy Lloyds Register colleagues and Lloyds Register Foundation work together to fund research foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyds Register we care we share and we do the right thing in every situation. Its ingrained in our culture and everything we do. We are committed and continually strive to lead with our values that empower and enable an inclusive environment conducive to your growth development and engagement. It doesnt matter who you are what you have experienced how you identify how old you are where you are from what your beliefs are or how your brain or body works the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We dont just talk about our differences we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you dont tick every box in these ads please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer sustainable thriving ocean economy. We care we share we do the right thing. If you have further questions about this role please contact us at______

Permanent From 45000 Pension PMI ShareSave 6.6 weeks holiday Hybrid Working Southampton Store Support Office We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores our people and our whole business with everything it takes to help our millions of customers create a home theyll love. Join us as a UX Research Specialist and youll be a big part of this. Role Purpose: As a B&Q UX Research Specialist you will use your curiosity empathy and interpretive skills in the delivery of research solutions for a number of digital services products and features. You will be responsible for managing the end-to-end delivery of research identifying key insights that will be used to inform the design and strategic direction. With a wide and interesting remit there is the opportunity to work on propositions services and products from conception through to feature and component delivery. • Identifying when research would be valuable setting objectives and advising what methodology would be most appropriate for the needs of the project, • Translate observations into digestible valuable actionable insights, • Participate in knowledge sharing between research team members drive consolidation of insights and building of a shared knowledge bank, • Synthesising existing research from a variety of sources for clear next steps and new lines of enquiry, • Suggest new research areas where richer insight about trends and behaviours could be valuable, • Are the gatekeeper of the products you and your team work on and accountable for the experience / design and how it relates research findings, • Takes ownership and responsibility for their work, • A self-starter who identifies opportunities and potential problems, • Able to adapt and flourish in a rapidly changing environment, • Excellent attention to detail, • Inquisitive and eager to continuously improve and learn staying up to date with new technologies industry and design trends, • Naturally collaborative and curious happy to challenge established thinking and promote new ideas, • A strong storyteller and presenter keen to represent your own thinking, • Who gives and receives quality feedback in equal measures, • Is strategic and systematic when navigating ambiguity, • Work collaboratively with inter-disciplinary teams supporting through research in the development of crafted valuable customer experiences, • Comfortable in customer-facing interview scenarios, • Ability to apply strategic thinking to identify whats important and prioritise recommendations supporting the design lead and product owners to prioritise design work and backlog, • Ability to turn preliminary feedback around quickly with deeper-dive insights as a follow-up, • A strong storyteller and presenter keen to represent your own thinking, • Challenge established perspectives and approaches with sound insights backed up by factual examples, • Support through the design process collaborating with designers helping them to resonate with identified customer problems and needs, • Participate in and contribute to design critiques and post project reviews, • Strong planning organisation and documentation skills, • Contribute to a culture of innovation by sharing new technologies and industry design trends We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme bonus ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more! So we can support you during the application or interview process please contact for any recruitment adjustments. Required Experience: IC Key Skills Laboratory Experience,Spss,Data Collection,Genetics,R,Research Experience,Statistical Software,Cell Culture,Molecular Biology,Microscopy,Research Laboratory Experience,Western Blot Employment Type : Full-Time Experience: years Vacancy: 1

Skill Set: • Architecture definition, • Leadership skills, • Development of software architectures in JEE environments, • Microservices (spring boot) and cloud (spring cloud openshift...), • Docker and Kubernetes cloud, • Continuous Integration (maven git Jenkins sonar...), • SQL and noSQL DBs, • MQ messagging Tools (JMS rabbitMQ Kafka...) Required: • Architecture definition, • Leadership skills, • Development of software architectures in JEE environments, • Spring Technology Stack (MVC Core Security Data...), • Microservices (spring boot) and cloud (spring cloud openshift), • Docker and Kubernetes, • Continuous Integration (maven git Jenkins sonar), • SQL and noSQL DBs, • MQ messagging Tools (JMS rabbitMQ Kafka), • Security (JWT OAuth), • REST services, • Swagger, • Experience in Scrum methodology., • API Manager (e.g. WSO2)., • ElasticsearchLogstashKibana (ELK)

As IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology running smoothly. This team is at the heart of keeping our people productive—resolving technical issues, setting up and maintaining equipment. No day will be the same and your excellent customer service skills and top rate technical knowledge will ensure a fantastic experience for our customers. Our IT Service Desk team work a split 3 days in the office and 2 working from home on a rota planned 3 months ahead. After training you would be expected to join this rota and split your time between home and our head office in Andover Key responsibilities: • Act as the first point of contact for IT support, handling queries via phone, email, and walk‑ups in a professional and friendly manner., • Log, prioritise, and resolve incidents and service requests in the service desk ticketing system, ensuring accurate and complete documentation., • Provide first line (and where appropriate second line) technical support for hardware, software, mobile devices, and business applications (e.g. Windows 11, Office 365, iOS/Android)., • Support the build, configuration, and deployment of laptops and other end‑user devices, following agreed processes and security standards., • Monitor and manage ticket queues to ensure SLAs, KPIs, and response times are met, escalating issues when required., • Collaborate with colleagues across IT, including second and third line teams, to investigate and resolve more complex technical problems., • Contribute to continuous improvement by identifying recurring issues, feeding back on processes, and suggesting ways to enhance the colleague experience., • Follow agreed procedures and controls to maintain system security, user access, and data integrity.

Lift Service Engineer Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Lift Engineer Lift Industry Southampton, South Coast Basic Salary:£50,000 £55,000 per annum (dependent on experience) OTE:Up to £90,000 per annum Benefits: Door-to-door travel time paid, unlimited overtime, monthly standby allowance, 25 days holiday + bank holidays, company pension scheme, company van & fuel card, NVQ 4 development support, and all travel expenses covered. Commutab... JBLK1_UKTJ

A leading university in the area is seeking a Software Engineering/Customer Support professional. Responsibilities include developing customer-focused projects and supporting various engineering activities.

ROLE: Trade Counter Assistant / Driver HOURS: 24 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ