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Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
JOB TITLE: Facilities Assistant LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL REPORT TO: Facilities Manager CONTRACT TYPE: Full time, permanent SALARY: £26,000 per annum PURPOSE OF THE JOB: The role is business critical and entails the coordination, facility compliance checks along with sport and community set up supporting both the Events, Catering, and the Facility Management functions of the business. The role will essentially ensure the smooth running of the venue on a day-to-day basis. Reporting to the Facilities Manager, it is imperative for this post holder to ensure that the service provided to both internal and external stakeholders is of the highest degree. Care and welfare of all Saracens staff always need to be held in the highest regard by upholding and displaying the club’s values and core behaviours. The role requires someone who is confident and courteous and can build and sustain long term relationships with staff and external suppliers. Key areas of work will include: 1. Day to day stadium set up for internal and external users of the stadium, 2. Saracens match day set up for both men and women’s fixtures, 3. Facilities management compliance support Match day /non match day duties · Working closely with the Match Day Operations, Events and Catering departments to ensure match days and events are set up in accordance with Venue Programming requirements. · Assist in the management of onsite stakeholders and tenants. Facility Management Compliance Support Working closely with the Facilities Manager and Senior Operations & Compliance Manager to: · Ensure that health and safety policies are delivered in accordance with the regulations · Ensure venue is checked pre and post event to ensure safety compliance and event checklist signed off. · Ensure that the Wi-Fi, tills and other IT equipment are working and if not report to the IT contractor. · Ensure that all Facility related compliance checks have been completed on a weekly basis. This includes Fire management, Water management, COSHH and all SGSA related compliance. Other · To communicate all site wide bookings effectively and timely with all company related departments or teams. · The employee may perform other related duties as required to meet the ongoing needs of the organisation. This job description is not intended to be all-inclusive. Personal Characteristics · Motivated/Determined/Proactive · Entrepreneurial/Innovative · Relentlessly Positive · Passionate · Caring/Kind · Ability to work independently and ‘get the job done’ and also work collaboratively as part of a team to achieve a common goal · You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results. · You manage projects, activities, and resources effectively, assuming ownership and accountability for results. · You encourage open discussion of different ideas and views; welcome and solicits feedback. · You instil a continuous improvement mind-set and champions best practices. · You are happy with a mix of getting your hands dirty and thinking strategically. · This role may require the post holder to be able to work weekends for both men’s and women’s home matches BENEFITS Compensation Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities Holiday · 25 days’ holiday a year, plus bank holidays - please use them all! Health & Wellbeing · Paid sick leave for both physical & mental health Sports & Entertainment · After work events including football and tag rugby · Ballot tickets for Saracens Home Games · Ballot tickets for International Rugby Games · Opportunities for discounted tickets to Saracens games and events for you and your family Family · Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks · Life assurance with Zurich Commuting · We’re a member of the cycle-to-work scheme Please note that Saracens reserves the right to amend any non-contractual benefits as business needs may require. Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Closing date for applications is Wednesday 1st October 2025 at 5pm. Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.
Department: Community Sports Coach Employment Type: Part-time (1 to 2 days) Location: London, UK (Office is based within Kings Cross and Hammersmith) Overview of Project Young Elite Management is a sports management and mentoring company, registered as a Community Interest Company, that offers sports management and mentoring services (initially focused on football, but with plans to extend to other sports in the longer term). These services will include identifying young, talented players from underrepresented communities and areas, offering opportunities to train through recommended coaching services, and ensuring they receive effective mentoring and guidance to remain focused. The overall company slogan and aim are ‘combining talent with guidance and opportunity’ as well as ‘Providing effective mentoring for sport enhancement’. The Duties We are recruiting for a professional Community Sports Coach Coordinator to maintain all community outreach activities. You will be required to represent the company and work with the management team to develop and implement initiatives that increase the company's visibility within the surrounding community. As a sports coach, you may provide athletes with nutrition and diet plans in addition to their training plans. You may provide advice on a healthy lifestyle, including what to eat, getting enough sleep, and relaxation techniques. Working with professional athletes may involve performance-enhancing and personal development advice. You inspire athletes to strive for their best performance and to develop their knowledge and techniques. You explain sports psychology and sports science to inspire confidence and a belief in their abilities as athletes. Additionally, you may liaise with physiotherapists and nutritionists to obtain and provide additional support. A sports coach's role and skills can vary depending on where you work. Sports coaches work with individuals and teams at professional and amateur clubs, community sports associations, schools, colleges, and universities. They may plan a recruitment drive to find new players and organise sporting events. As a sports coach, your primary roles may include: • Evaluate performance and provide suitable feedback, balancing criticism with positivity and motivation, • Assess strengths and weaknesses in a participant's performance and identify areas for further development, • Adapt to the needs and interests of group or individual participants, • Communicate instructions and commands using clear communication methods, • Demonstrate an activity by breaking the task down into a sequence, • Encourage participants to gain and develop skills, knowledge, and techniques, • Ensure that participants train and perform to a high standard of health and safety at all times, • Inspire confidence and self-belief, • develop knowledge and understanding of fitness, injury, sports psychology, nutrition, and sports science, • Conducting Outreach methods to work with athletes within the community, • Advising Athletes, • Suggesting New techniques, • Being a role model, • Offering lifestyle advice, • Organising competitions and meetings
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.