Director of Operations
3 days ago
Manchester
Operations Director – North West Region | Care Homes Group Location: North West England (Manchester • Lancashire • Cheshire • Merseyside) Salary: £75,000 – £90,000 + car allowance + performance bonus Contract: Full-time, permanent You know how to run a region — not just keep it running. You’ve led multi-site operations before. You don’t hide behind spreadsheets or policy manuals. You get out there — in homes, with people, fixing what’s broken, and raising the bar for quality and commercial performance. A growing care home group with strong values, a great reputation, and even greater ambitions. We need an Operations Director who can turn strategy into execution — fast. This isn’t a “steady-as-she-goes” job. It’s for a leader of leaders who thrives on ownership, accountability, and results. Your mission: • Lead, coach, and develop a team of Home Managers across the North West to deliver operational excellence, compliance, and first-class resident care., • Drive performance: occupancy, profitability, and quality ratings — because great care and great commercial results go hand in hand., • Create clarity and urgency: translate strategy into daily action and measurable outcomes., • Champion culture: build teams that care as much about people as performance., • Be the bridge: between the boardroom and the frontline — influencing strategy, improving systems, and ensuring every home feels your leadership. Who you are: • A proven multi-site leader in care homes., • A natural coach and communicator, confident working with senior leaders, regulators, and stakeholders., • Commercially sharp. You read a P&L like a map — and you use it to navigate growth., • Obsessed with quality, safety, and results. You won’t compromise one to achieve the other., • Driven by purpose. You know this industry isn’t about buildings — it’s about people. What’s in it for you: • Autonomy and influence — the freedom to lead your region your way, backed by a leadership team that listens., • A seat at the senior table — your voice shaping how we grow and how we serve., • Competitive package with performance bonus, car allowance, and the professional respect you’ve earned., • The satisfaction of seeing your leadership directly improve lives, teams, and outcomes. Ready to lead from the front? If you’re the kind of operations leader who runs toward challenges — not away from them — we want to meet you. Apply today for a confidential conversation.