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Vice President, Exam Management, Policy & Procedures At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Exam Management, Policy & Procedures to join our Account Activation team. This role is located in Manchester, UK and will be working in a hybrid capacity. In this role, you’ll make an impact in the following ways: • Lead and manage first line of defense regulatory oversight activities within the business, ensuring compliance with regulatory and policy requirements., • Analyze existing legislation, regulatory announcements, and industry best practices to interpret and apply first line of defense compliance requirements., • Partner with business units to develop, document, and implement procedures and project plans that meet regulatory compliance standards and mitigate risk., • Provide training, guidance, and support to entry-level employees and business partners on regulatory requirements and compliance processes., • Support management in day-to-day regulatory exam management, including preparation, coordination, and response activities related to regulations, policies, and procedures., • Conduct research and analysis of internal Know Your Customer (KYC) records to ensure compliance with regulatory, policy, and procedural standards., • Act as a liaison between the KYC team, regulators, audit, and compliance functions during regulatory exams, audits, and testing., • Communicate effectively with internal and external stakeholders to provide feedback, respond to queries, and facilitate regulatory compliance., • Monitor industry trends and regulatory developments to inform policy recommendations and continuous improvement initiatives., • Bachelor’s degree or equivalent combination of education and experience required; advanced/graduate degree preferred., • Knowledge of Financial Services Industry regulations, compliance, operations, auditing, and KYC., • Strong problem-solving, analytical, project management, and organizational skills, with the ability to manage multiple exams/projects simultaneously., • Excellent oral and written communication skills, including the ability to prepare management reports and escalate urgent matters., • Ability to supervise small teams and projects, provide technical advice and guidance to less experienced or entry-level team members, and counsel operations personnel on compliance with policies and procedures., • Strong client service and stakeholder management skills. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune, 2025 BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Description We are seeking a skilled Design Engineer to join our team at Network Plus, supporting the United Utilities contract. In this role, you will be responsible for developing and delivering high-quality design solutions for water and wastewater infrastructure projects. You’ll work closely with project managers, field teams, and client representatives to ensure designs are technically accurate, compliant with regulatory standards, and delivered on time. The ideal candidate will have experience in utility or civil engineering design, strong CAD skills, and a collaborative, solutions-focused approach Key Responsibilities \n • Monitor leading industry practices, recommend new design approaches, and identify upcoming trends.\n, • Develop high-quality concepts, working with team on iterations and design, actively seek feedback from Creative and Business stakeholders\n, • Working on all design phases of projects, including project set-up, programming, design, and construction administration\n, • Collaborate with both internal design team, client design team and external consultants to execute creative projects\n, • Providing technical design support to other members of the design team.\n, • Responding to and resolving issues with external parties such as the client, third party organisations & sub-contractors\n, • Represent the company and arrange pre-design and walk off meetings with the client. \n, • Undertake site investigation reports and complete CDM documentation.\n, • Ensure compliance with CDM 2015 throughout the design process.\n, • Produce and make ongoing updates to the H&S file throughout various stages of the project ensuring that it is up to date and available at the end of the project.\n, • Competently produce detailed design & as-laid drawings using AutoCAD in accordance with the client's asset design standards and procedures.\n, • Create private land notice plans in accordance with the clients’ processes and specification. \n, • Liaising with the client ensuring the site investigation, design and construction phases runs according to plan and providing regular detailed updates to the Project Manager and the client. \n, • Engineering qualifications desirable however good experience would be considered.\n, • Experience of working in the water industry on clean/wastewater projects\n, • Understanding and knowledge of relevant Engineering specifications that apply to the water industry\n, • Knowledge and Awareness of CDM 2015\n, • Proficient user of AutoCAD \n, • Competent in Excel, Word, PowerPoint, Outlook\n, • Experienced or willingness to training in the use of GNSS/GPS surveying equipment\n, • Strong analytical and problem-solving skills\n, • Ability to work as part of a team and to organise your workload across multiple projects\n \nNetwork Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. \nWe are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. \nWe understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. \n About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. \nWe value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. \nWe are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Senior Audit Manager (not-for-profit) to join a reputable firm in Manchester with a national presence Your new firm This longstanding accountancy and business advisory firm, with a large national presence is seeking to appoint a Senior Audit Manager to join their already large and established audit team based in Manchester City Centre. This Senior Audit Manager job within the not-for-profit team is vacant due to an extended period of company growth, as well as succession plans within the firm. This presents an excellent opportunity for a proactive and ambitious individual to take their career to the next level, working alongside and reporting to some of the industry's highly renowned Audit Partners. Overall, this is a fantastic choice for an experienced Senior Audit Manager who is looking to continue to work in the not-for-profit space, with a portfolio ready to be handed over from day 1, at a firm that truly values its workforce, making your career a priority and ensuring you develop as an audit professional. Your new role As a Senior Audit Manager in the not-for-profit team, you will be responsible for: • Managing an already large portfolio of not-for-profit clients, with an opportunity for that portfolio to continue to expand in time., • Get involved in the strategic planning of your team as well as the wider audit business, where you will be encouraged to bring your ideas to the table., • Pitching for work, and getting involved in business development and networking opportunities., • You will lead the planning and decision-making of the engagements within your portfolio., • Managing a portfolio, you will ensure you are building solid client relationships, as well as looking at opportunities to add value with other services areas from across the firm. Therefore, collaboration across the firm’s departments will be vital to your individual role and the firm’s development., • Looking at ways to improve audit efficiencies, and improve internal processes at all times., • Reviewing your team's work, giving constructive feedback where appropriate., • Coaching and training will be an important part of your role, to ensure the development of the trainees within your own direct team and the wider audit division., • A desire to specialise in a portfolio that is wholly not-for-profit. You may already have a mixed portfolio with some NFP experience, or delivering on a specialised portfolio already., • Looking to excel in your career – there will be a progression pathway ahead of you from day 1., • You must display leadership qualities, and have excellent interpersonal skills in order to develop both internal and external relationships., • You must have strong attention to detail and excellent analytical skills to complete reviews, ensuring you adhere to financial regulations and standards., • You must display a strong commitment to providing professional excellence to help you to build strong client relationships., • You will be ACA/ ACCA qualified. 4470739

Audit & Accounts Senior Manager job to join a UK leading firm, at a flagship office in Manchester City Centre Your new company This UK leading Accountancy Firm with an impressive flagship office based in Manchester City Centre is looking to appoint an experienced Audit and Accounts Senior Manager to their growing team. You will join a dynamic, forward-thinking and technology-embracing firm who are looking to continue to solidify their presence in Manchester, but also the wider North West business. This is a Top 20 firm offers a market leading benefits package, as well as career opportunities both internally, and in future across the wider business. Your new role Working closely with the Partners, you will lead and oversee a sector-agnostic corporate client portfolio, ensuring regulatory requirements and professional standards are adhered to. You will continue to develop and maintain client relationships, being a true business adviser for all matters relating to your portfolio. You will act as a leader to your team of 30+ Audit & Accounts staff, which ranges from apprentices through to managers within the team. You will be responsible for on the job coaching and training, highlighting areas for continuous development, and being the go-to technical lead when required. Reporting directly to the Partners, you will regularly collaborate with colleagues across the firm to recognise cross-selling opportunities within other departments. Additionally, you will have an impact on the firm's vision, and you will have the opportunity to bring both your experience and ideas to the table as the firm undergoes a continuous transformation project. You will get involved in business development, attend networking events, and be able to identify areas for potential opportunity and growth in the market. What you'll need to succeed Client service will be at the heart of everything you do, so stakeholder management and exceptional communication is essential. You will be a highly experienced Audit & Accounts Manager, ready to take that next as an Audit & Accounts Senior Manager, or be a current Senior Manager who is looking to grow into this opportunity as the firm continues to develop and enhance. You will have excellent staff management experience, and be able to lead and coach through members of your team at varying levels of experience. Acting as the main point of contact for your portfolio, you must be able to build a strong rapport with your clients and ensure you are able to enhance your delivery and service to meet their financial requirements. As an ACCA or ACA Qualified Accountant, you will have a strong track record of delivering in this role, as well as a forward-thinking and strategic mindset to support the business as it continues to thrive. You must have a dynamic, flexible and open-minded approach as the business continues to solidify itself in the market, both across the UK and in Manchester. What you'll get in return You will join an already established Audit & Accounts team, but one that is continuing to grow organically due to continued growth. Flexible working and hybrid work policies are available to take advantage of, as well as a benefits package reflective of a Top 20 firm. You will also have unrivalled progression opportunities as both your role and the firm continue to develop. You will work closely with a team of Partners who are supportive and highly experienced. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us at Hays Public Practice in Manchester. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4135445

Technical Sales Engineer (HVAC).Volkswagen Company Car + Laptop + Phone + Expensed Training Week In Sweden + Generous Commission Structure + Training + 30 Days Holiday.Are you experienced in ventilation, refrigeration, or heat pump technology and looking to take the next step in your career?.Do you

Commercial Valuation Surveyor working in Manchester and hybrid for an established consultancy Our client is a global organisation that now spans 120 locations across 20 countries. Due to continued growth, they are looking for a chartered valuation surveyor to join the team in Manchester. Working in Manchester as part of the wider North West Valuation team, the role covers all areas of general practice valuation. You will have asset valuation experience, to work across a few of their key clients in the public sector and also loan security experience. You will play a crucial role in providing accurate and insightful valuations of the client’s diverse portfolio of properties. The position offers a unique and exciting opportunity to work both with the expert team and the client's stakeholders to support informed decision-making and strategic planning. Your role will be to carry out valuation instructions efficiently and with a high degree of independence within the context of the wider Valuation Team. This will include the preparation of concise and accurate valuation reports ready for manager's review and sign-off. Other work includes public sector bodies, local authorities, developers, banks and other lending institutions. The role will include involvement in some of the region’s most interesting and high-profile property instructions. The position is a hybrid role with at least 2 days in the office. Responsibilities • Property Valuation: Carry out accurate and reasoned valuations of assets, including land and buildings utilising industry-leading methodologies and valuation techniques. Ensure compliance with relevant RICS guidance, accounting standards, regulations, and best practices., • Market Analysis: Stay abreast of market trends, economic indicators, and regulatory changes impacting property values both nationally to help inform valuations., • Portfolio Advice: Collaborate with both the Avison Young team and client's Property and Asset Management team to optimise the performance of the client's property portfolio. Work with colleagues to identify opportunities for asset enhancement, divestment, or acquisition based on thorough analysis and risk assessment., • Stakeholder Engagement: Build strong relationships with key stakeholders internally and externally. Communicate valuation findings effectively and contribute to strategic discussions related to property asset management., • Quality Assurance: Uphold the highest standards of accuracy, integrity, and professionalism in all valuation activities. Adhere to quality assurance protocols and industry best practices to ensure the reliability and credibility of valuation reports. Technical Skills • Proficiency in the Microsoft Office 365 software, • Proficiency in using valuation software, ideally including KEL and Argus Developer, although training in these applications can be provided where required Core Skills • A commercial and pragmatic approach to ‘real world’ business and property issues, • Good organisational skills, • Ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail, • A commitment to delivering high-quality work, • Flexibility and resilience in working arrangements, • Excellent report writing skills, • Good data management skills, • Strong collaboration skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to or call us on 0151 242 0743 If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. # 4721331

Are you ready to take the next step in your audit career with a firm that truly values its people? Your new company We’re working with a thriving independent accountancy practice in the heart of Manchester that’s experiencing exciting growth. With a reputation for excellence and a genuine Amazing culture, they’re now looking for a number of Audit Seniors to join their dynamic team. Your new role As Audit Senior, you will be leading audit assignments from planning through to completion, supervising and mentoring junior team members, build strong client relationships and delivering high-quality service. You will support managers and partners with technical queries and business development. You will be identifying opportunities to add value to clients beyond the audit, including advisory and business improvement suggestions. You will be contributing to internal initiatives, such as process improvements, training sessions, and team development activities. What you'll need to succeed You will be ACA/ACCA qualified with previous experience in audit within a UK accountancy firm. Strong communication and leadership skills. A proactive mindset and a passion for delivering excellence. What you'll get in return As well as a competitive salary, this firm offers a 25-day holiday plus bank holidays, a flexible/hybrid working scheme and a flexible benefits package, plus an amazing culture and fantastic offices in central Manchester. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4721909

An exciting opportunity has arisen at The Christie Pathology Partnership (CPP) for a qualified and experienced Specialist Biomedical Scientist to join our Blood Sciences department. We are looking for a keen, enthusiastic biomedical scientist with an interest in developing services to help us continue to deliver exceptional, high-quality integrated care to our patients. CPP is an excellent place to train and develop new skills and further study will be supported. This is a particularly interesting time to join CPP as plans are currently under discussion for the construction of an Advanced Pathology Centre at the Christie. This is an excellent opportunity for a BMS to continue their professional development at one of the largest cancer centres in Europe. Essentially, the role is to participate in the scientific work of the Blood Sciences department in line with the 24/7 shift rota. The Christie Pathology Partnership was formed in 2014 and is a joint venture between The Christie NHS Foundation Trust and SYNLAB, the largest provider of laboratory pathology and diagnostic services in Europe. We provide Pathology services for The Christie, which is the largest single cancer centre site in Europe and the first UK centre to be accredited as a comprehensive cancer centre. The Christie treats more than 60,000 patients a year. External applicants can earn up to £46,580 per annum depending on qualifications, experience and subject to agreement. As a Band 6 Biomedical Scientist (working out of hours) you will be entitled to £10,000 joining bonus. All staff will be eligible for a wellbeing allowance of £1,500 per annum. Responsibilities: In this role, you will provide support across all areas of the laboratory as required, carrying out designated duties in line with local working practices while maintaining high professional standards and adhering to Health and Safety regulations. You will be responsible for performing and interpreting both routine and specialist biomedical investigations autonomously, ensuring patient results are delivered accurately and within agreed quality standards and turnaround times, under the supervision of senior staff. Working independently, you will also implement and propose improvements to procedures within your work area and may act as a lead specialist. Commitment to ongoing personal and professional development through academic study and practical experience is expected, alongside providing leadership, guidance, and training to Basic Grade staff, Trainee Biomedical Scientists, Associate Practitioners, and Medical Laboratory Assistants. As a registered Biomedical Scientist, you will be required to uphold the professional standards of conduct set by the Health Professions Council and provide specialist technical advice to clinicians regarding the appropriateness of tests and reporting timescales. Qualifications: • HCPC State Registration as a Biomedical Scientist in Blood Sciences discipline and evidence of CPD, • BSc (Hons) Biomedical degree or equivalent, • IBMS Specialist Portfolio or equivalent (required for Band 6), • An advanced understanding of basic theoretical and practical Biomedical Sciences and technically adept at majority of routine and advanced laboratory procedures About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce. We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways. We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.

Technical Sales Manager (Air Handling Units).Volkswagen Company Car + Laptop + Phone + Expensed Training Week In Sweden + Generous Commission Structure + Training + 30 Days Holiday.Are you experienced in ventilation, refrigeration, or heat pump technology and looking to take the next step in your ca

What's in it for you as an Technical Design Manager? A salary of upto £70,000 Training and Development opportunities Annual bonus of upto 15% Car allowance of circa £5,000 Competitive Pension Genuine career development Main Responsibilities & Duties of the Technical Design Man

Technical Sales Manager (Air Handling Units).Volkswagen Company Car + Laptop + Phone + Expensed Training Week In Sweden + Generous Commission Structure + Training + 30 Days Holiday.Are you experienced in ventilation, refrigeration, or heat pump technology and looking to take the next step in your ca

Review, develop and apply additional bespoke technical training.

Training & Technical Development + Career Progression + Regional Role + Vehicle + Growing Employer.A fantastic opportunity has arisen for a Heating Engineer already in or looking to break into the renewables sector as an ASHP installer.Join a company that genuinely invests in its people, offering ha

Product Applications Engineer – Electronics - Oldham, Greater Manchester Bluegate are proud to partner with a global giant in the field of design and manufacture of electronics components. Customer support, including training, technical support, troubleshooting, design support and site visits

Junior Technical Sales Engineer (Lighting).St Helens - Hybrid and Field across the North.Company Car + Commission + Training + Progression.Are you a Junior Technical Sales Engineer or similar with a background in Lightning and looking to accelerate your career, take ownership of major projects, and

Learning Technical Training Coordinator - Hybrid - (4 Month Contract) - £200 Day Rate. They're looking for an organised and content focused training professional to join on a 'temp to perm' basis to help them build engaging, user-friendly content and support their internal training teams as they la

Are you a time served electrician / electrical maintenance engineer from a building services background, looking for a career in the renewable energy sector?. This is a fantastic opportunity to join a renewable energy specialist, in a role offering technical progression and training into the solar s

In addition to this you will also be responsible for the line management of an IT Trainer, responsible for designing, documenting and delivering training, making sure colleagues are equipped with the necessary technical skills to perform their roles. We have an exciting opportunity for an IT Applica

Following an established, successful training programme, the successful candidate would have full technical responsibility for their own projects, be expected to manage their own designs and attend site meetings / inspections nationwide in support of their design work - initially supported by Senior

Technical Sales Engineer (Air Handling Units).Volkswagen Company Car + Laptop + Phone + Expensed Training Week In Sweden + Generous Commission Structure + Training + 30 Days Holiday.Are you experienced in ventilation, refrigeration, or heat pump technology and looking to take the next step in your c

Prior experience in an offshore role is not essential, as the client provides full offshore training, however you should have strong technical refrigeration experience and understanding in commercial and industrial settings. Offshore Refrigeration Technician. Competitive based salary and an offshore

Technical Sales Engineer (HVAC) £56,000 - £62,000 + Volkswagen Company Car + Laptop + Phone + Expensed Training Week In Sweden + Generous Commission Structure + Training + 30 Days Holiday M62 Corridor (Manchester) Are you experienced in ventilation, refrigeration, or heat pump techn

Commissioning / Applications Engineer (Full Training).Profit Bonus + Company Car + Fuel Card + Full Technical Training + 3% + 7% Private Pension+ 33 Days Holiday.Home Based, Covering the UK, with 2-3 nights away per week.Are you an Installation Engineer, Field Service Engineer or Commissioning Engin

Training & Technical Development + Career Progression + Regional Role + Vehicle + Growing Employer.A fantastic opportunity has arisen for a Heating Engineer already in or looking to break into the renewables sector as an ASHP installer.Join a company that genuinely invests in its people, offerin

Your duties will cover the following: * Aiding in the development of customer GC-MS methods * Demonstrating analytical methods/proof of concept * Technical support to the sales team * Providing customer training and post-sales support In addition, you will also attend high profile indus

Junior Technical Sales Engineer (Lighting).St Helens - Hybrid and Field across the North.Company Car + Commission + Training + Progression.Are you a Junior Technical Sales Engineer or similar with a background in Lightning and looking to accelerate your career, take ownership of major projects, and

Technical Manager– Cranes & Lifting Equipment - £75,000 Basic Salary + Excellent Benefits Are you a chartered engineer with experience of managing a team? Are you interested in a career with a huge test, inspection and certification company with over a hundred and fifty years of history? You will be rewarded with an extensive benefits package and have over £55,000 training invested in you within the Do you have the following skills, experience and drive to succeed in this role Find out below. Please click on the apply button to read the full job description

Job Description Technical Sales Manager (Air Handling Units) £58,000 - £64,000 + Volkswagen Company Car + Laptop + Phone + Expensed Training Week In Sweden + Generous Commission Structure + Training + 30 Days Holiday M62 Corridor (Manchester) Are you experienced in ventilation, refrigeration,

Collaborative Approach and Stakeholder Engagement.Work closely with the Legal & Public Affairs team, as well as key stakeholders across the Trips business, to ensure effective collaboration and technical support for various projects.Develop and deliver training materials and guidance documents for i

Contribute to development and implementation of policies and procedures within the department and those impacting across services e. To provide quality, effective pharmacy services to improve patient care including technical and clinical services, and to assist in education and training of pharmacy

Software Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruitment for a Software Engineer to join our technology team. We are seeking a motivated individual to work across the full Software Development Lifecycle and be involved in end to end software development. Join a dynamic cross-functional team dedicated to designing, building, and supporting innovative technical products and services that drive esure’s ambitious digital business. This is a great opportunity to work on industry leading products and become a pivotal part of our future. We are looking for someone who has extensive backend development experience with Java and understands what its like to work in an ever changing, Agile environment. What You’ll do: • Collaborate as a key member of a high-performing Agile team, crafting the future of esure’s digital journey., • Design and develop pioneering digital and technical products to improve the experience of our customers and business partners, • Help define the technical direction for the products you support, ensuring alignment with business goals., • Write secure, tested, and high-quality code that performs at scale., • Participate in second-line support for applications and platforms, including occasional out-of-hours support., • Contribute to the rollout of our Enterprise Agile approach and support esure’s ongoing transformation journey., • Proactively find opportunities to improve technical quality, streamline processes, and reduce technical debt., • Continuously improve ways of working by challenging existing processes and proposing innovative solutions., • Experience as a developer in a scaled Agile environment, ideally working with delivery partners and third-party applications., • Proficiency in Java and Spring Boot is essential. Familiarity with the Spring Framework and tools like Apache Kafka is a bonus., • Knowledge of finical billing domains / systems, • Hands-on experience with microservices architecture , database programming , and event streaming in a cloud-based environment., • Proficiency in applying standard methodologies in code quality, such as continuous integration, unit testing, and peer reviews., • Experience developing and scaling high-traffic websites or critically important business systems., • You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 30min conversation with a Technical Lead, • 2nd stage: 1 hour technical interview with Technical Lead and one other, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. Summary The Head of Incident & Problem is a key role within the D&T Service Management organisation, to elevate the service experience for Colleagues and Stores by optimising the Incident and Problem practices. This role is instrumental in continuously improving operational stability and is accountable for the performance and continuous improvement of the practices. As Practice Owner you will define the strategic roadmap for each practice, focusing on Incident reduction opportunities, Incident prevention via root cause analysis, accelerating resolution, improving operational efficiency, communication and customer satisfaction. All the details What You'll do Your key accountabilities will include: • Develop and define the strategic roadmap for Incident and Problem Management practices, focusing on incident reduction, incident prevention, reduced repeat incidents, increased availability, efficiency and accelerated resolution., • Lead a team of Incident and Problem Performance Managers to continuously improve and optimise the effectiveness of the Incident and Problem Practices., • Lead a Major Incident Management Lead to ensure that the 24/7 Major Incident Management Team is highly effective., • Manage Incident and Problem performance, proactively addressing risks and issues with stakeholders such as the Service Desk Provider and engineering teams. Your skills and experience will include: • Strong leadership skills with the ability to lead and motivate a high-performing team, including Incident and Problem Managers and Major Incident Leads., • Deep expertise in ITIL service management practices in Incident and Problem management., • Experience leading Incident and Problem Management within a DevOps delivery organisation., • Experience in leveraging automation to enhance Incident and Event management processes and to improve operational efficiency., • Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause incidents. Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-OT1 #LI-Hybrid #hybridrole

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. Summary Team Manager - Foods - UK All the details Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focussed service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers,Colleaguesand the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share theirknowledgeand best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guideteamswork, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely,clearand open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership, • BIG

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As an integral member of the M&S Architecture team, you’ll be joining a well-loved, historic brand with technology solutions that serve millions of customers and empower thousands of colleagues every year. As an Enterprise Architect, you will be a technical leader focused on delivering customer-centric outcomes. You will lead and mentor architectural resources to achieve business goals, develop and own Enterprise Architecture roadmaps and apply industry best practices to support strategic objectives. Collaborating with senior partners, and across product tribes, you will ensure alignment of architectural, business, product, and technical priorities. What you’ll do • Decides on architectural strategic technology & vendor choices/selection for the architecture landscape and TCO economic ambition bringing together technical depth and breadth in a drive towards a single vision., • Decides and sets direction on 1–3-year target architectures, transitional states, blueprints, principles, standards & rolling adaptable costed roadmaps for their area. This is in collaboration with D&T product, engineering, data and business stakeholders with a clear line of sight to business need / outcome/ vision and simplifies the landscape. This must also show end to end compliance with the rest of the architecture target., • Form part of overall architecture governance ensuring adequate level of architecture artefacts are well understood, are clear, simple and collaboratively created. That transition roadmaps form business cases and executable plans and guide the way to full implementation., • Technical advisor to product teams, communicating the vision and plan and how technology will support outcomes alongside guiding and assuring the successful implementation of the target at squad level, • 5 – 10+ years enterprise architecture expertise with strong modelling capabilities (ArchiMate, UML, BPMN), • Experience developing enterprise models across Business Capability, Product, Service Domain and Data, • Proven track record of delivering digital transformation at scale and execution at pace within the last 3 years of emerging architecture and technology trends., • Leadership abilities to develop/coach high-performing architectural teams, lead communities of interest and wider virtual team constructs Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation, • Competitive holiday allowance with the option to buy more, • Discretionary bonus schemes linked to your performance and ours, • Strong pension and life assurance to help plan for the future, • Tailored induction and training to support your development from day one, • Exclusive perks and savings through our M&S Choices portal, • Market-leading family policies, including parental, adoption and neonatal leave, • 24/7 wellbeing support, including virtual GP access and mental health services We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-OT1 #Hybrid

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details Work Pattern Week 1 Sunday: 09:15 – 17:15 Monday: 09:00 – 17:00 Wednesday: 09:00 – 17:00 Thursday: 12:15 – 20:15 Friday: 12:15 – 20:15 Week 2 Monday: 12:15 – 20:15 Tuesday: 09:00 – 17:00 Wednesday: 09:00 – 17:00 Friday: 12:15 – 20:15 Saturday: 10:15 – 18:15 Join our team at M&S as a Shift Lead in our Fashion, Home & Beauty section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Fashion, Home & Beauty products and are excited to share it with our customers. You'll be a brand ambassador who’s ready to recommend our newest Fashion, Home & Beauty products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. · At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. · Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community. · Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly. Are you ready for it? Take your marks and get ready to apply. Purpose • Duty Manage in the absence of the next level Leader when required, • Champion new ways of working within stores through an open mindset and positive attitude, • Leads colleagues in delivery of task prioritising customer first, • Plans, allocates and follows through on delivery of task to a consistent standard across the store, • Drives on the job productivity, • Supports colleagues through coaching and feedback, • Uses MI to take action to drive performance, • Helps maintain a safe and legal environment for colleagues and customers, • Delivers great standards and service by putting the customer first, • Acts on customer feedback to deliver improvement, • Ensures the delivery of brilliant basics, • Coach the team to deliver excellent standards of product presentation, • Supports the delivery of plan A, • Provides regular and timely feedback to line manager to support colleague performance, • Supports with the training and coaching of colleagues maximising digital tools and channels, • Identifies colleagues for recognition and celebrate success within the store, • Provides feedback to BIG to improve colleague experience, • Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action, • Role models new ways of working through the use of digital tools, • Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively, • Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation, • Maintains a safe and legal store environment, • Understands how M&S operates, it’s strategy, future and the role they play, • Effectively manages own reactions and responses around change, • Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking, • Sets performance objectives for self in conjunction with line manager and in line with business plans, • Takes accountability for planning and managing own work efficiently to ensure objectives are met, • Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs, • Builds positive relationships by being a good listener and getting to know people by establishing a connection, • Support the delivery of excellent customer service and KPI’s across the store, • Good level of digital capability and can access and utilise relevant systems, • Good knowledge of the commercial operation, brilliant basics and operational excellence, • Current working knowledge of all VM principles, • A good communicator with the ability to build relationships and work within a team, • A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing, • Maintain high presentation standards, attention to detail and deliver on time, right first time, • Interpret data relevant to the role, • Customers, • Colleagues, • Store Leadership, • BIG

Build and lead a high-performing joint programme team, including programme managers, technical leads, clinical safety officers and training staff. This is an exciting opportunity for an experienced, motivated individual with excellent communication, interpersonal and organisational skills to work as

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