Job description If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on children and young people we support, then come work with us. Golden Care Living Children’s home in Ilford are recruiting for Residential Support Workers and Senior Residential Support Workers. We are looking for enthusiastic, motivated, caring, and passionate people to become an integral part of our support team. In this role, you will support our young people and be responsible for providing compassionate care during your time with them making a difference in their lives. The applicant must be at least 21 years old. Our benefits include: In return for your hard work and commitment to the role we offer: • Enhanced disclosure cost coverage, • Competitive salary, • Enrolment onto the Updating Service at the cost of the employer, • Comprehensive induction and commitment to ongoing training expense met by the employer., • Pension Scheme, • 28 days holiday (excluding Bank Holidays) We are immensely proud of the career pathway and training we can offer you. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need. About you: • Ability to work some nights., • You must have a DBS issued in the last 3 months or be willing to have one with the online update service. (Essential), • Have an NVQ Level 3 or be working towards it. (Or willingness and ability to work towards one) A Residential Children’s Support Worker role will involve: Supporting children aged 8-17 in full-time residential care during the nights and day shift. To be aware of and comply with policies and procedures relating to child protection, health and safety, security, and confidentiality, reporting all concerns to an appropriate person. Setting boundaries for children and young people that may display challenging or emotional behaviour, whilst developing a relationship built on mutual trust. Residential Support Workers play a key role in contributing to the physical, social, and emotional well-being, to provide a safe and nurturing atmosphere. To use behaviour management strategies effectively and in line with the home's policy and procedures, which contribute to a purposeful environment. Person Specification (Essential) Evidence of successfully working with young people Awareness of safeguarding young people Risk assessments/Care Plans/Daily Logging/Use of IT Working as part of a team Empower and encourage young people to develop their life skills and independence skills, adhering to any independence programmes in place. (Preparing meals, travel training, domestic duties) Ability to deal with challenging or aggressive behaviour. High degree of resilience Empathy, patience and understanding for those who are vulnerable. Good communication skills Ensure the young people's paperwork is completed fully and includes all relevant information for that young person including their engagement, mood, conversations, thoughts, and feelings. Ensure that all records completed are accurate and reflective. Good listening skills
Purpose of Role To provide high-quality, person-centred care and support to individuals, enabling them to live safely, independently, and with dignity in their own homes or community settings. Key Responsibilities Deliver personal care, including washing, dressing, toileting, and grooming in line with care plans. Support service users with meals, hydration, and medication (where trained and authorised). Encourage independence and choice, promoting confidence and self-esteem. Assist with mobility, transfers, and the safe use of equipment (e.g., hoists, wheelchairs). Provide companionship, emotional support, and social interaction. Carry out household tasks (light cleaning, laundry, shopping, meal preparation). Accurately record and report care delivered, changes in needs, and incidents. Maintain confidentiality and uphold safeguarding principles at all times. Follow infection prevention and control measures to ensure a safe environment. About You Compassionate, patient, and committed to improving the lives of others. Good communication and listening skills. Reliable, flexible, and able to work independently or as part of a team. Willing to undertake training and development to maintain high standards of care. Previous experience in care is desirable but not essential — full training will be provided. Qualifications & Requirements NVQ/QCF Level 2 in Health and Social Care (or willingness to work towards). Enhanced DBS check. Right to work in the UK. Full driving licence and access to a vehicle (if required for community-based roles). What We Offer ✨ Competitive pay rates and mileage allowance ✨ Full induction and ongoing training (with opportunities to gain qualifications) ✨ Flexible working hours to suit your lifestyle ✨ Supportive management and a friendly team culture ✨ Career progression opportunities ✨ Rewards and recognition for outstanding performance