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A fantastic opportunity to enter the medical devices arena!! - The client is very open regarding background and experience and this is more about customer services and being the go to account manager and ensuring customer satisfaction Job Title: Customer Service/Technical Account Manager Territory: North West and West Midlands Package: £35-40K Basic + Bonus + Car OR Car Allowance, Pension, Healthcare, Death in Service, Phone, Laptop, Holiday Summary Purpose – Ensure customer satisfaction and product reliability through the delivery of regular technical account management, on-site service and account review to serve & support customers in order to never lose an account Objectives – drive satisfaction and delight of all stakeholders per account Accountable for – supporting the Sales Unit to achieve targeted sales growth, customer management (satisfaction & delight), SLA Delivery, DOPS training, IB reliability Key stakeholders – own EBME, SSD, Decon – network other stakeholders Main Responsibilities/Main Tasks • Responsible for the delivery of technical account management to include on-site service, damage prevention and KPI review to identify best practice routine equipment handling to customers through coaching, education and training activities., • Create and deploy actions plans to improve customer service delivery, • Deliver technical service support to the sales unit in installing and commissioning of products, • Perform assembly, installation and commissioning of new stock, • Perform assembly, installation, commissioning and decommissioning of demo stock, • Perform field based technical activities to include emergency call out, customer query and complaint handling (on site and by phone) and testing and inspection of equipment to necessary standards, • Deliver technical support to customers including the training of customers in the application of company products and Direct Observation of Procedural Skills (DOPS), • Support other TAM’s and office based technical activities as necessary Qualifications • Experience working or covering a territory, • Minimum of 5 GCSE’s at grade C or above including Maths and English or equivalent Intermediate level of knowledge and computer literacy, • Possess IT skills including Microsoft Office to basic level, • Full, clean driving licence If you are interested in this role and would like to apply or if you are considering your options within the medical devices sector generally please do send over a CV to and I will call you back to discuss options

(Remote) Engineering Manager – AI Native Tech Scale-up – Up to £130k (base) Imagine a world where you can run thousands of simultaneous conversations and instantly transform them into actionable insights for the world's biggest enterprises. That's not science fiction—that's what a forward-thinking client of mine is building. This company has architected a platform that operates at a greater scale, turning human dialogue into a strategic asset. They've closed their Series A, landed major enterprise customers, and solved the "can-it-be-done" problems. Now they need an Engineering Manager to build the high-performing team. "The mission, should you accept it…" • Build, don't babysit: This isn't a role for heavy corp-process or ticket-ticking. The focus is on turning a team of strong senior ICs into a cohesive, accountable, high-performing unit., • Own engineering excellence: You'll design lightweight career paths, run coaching 1:1s, and build a culture where risks are surfaced early and delivery is predictable., • Kill the "zombie projects": Bring discipline to planning. Know when to reset, when to rescope, and how to avoid projects lingering for months without launch., • Champion AI-first ways of working: Use AI as a force-multiplier in your people management—and encourage your engineers to do the same in their dev workflows. "The toolkit you'll bring…" • A proven EM: You've managed engineers before—this isn't your first rodeo. You're ready to hit the ground running on people topics from day one., • Technically literate: You don't need to code, but you can hold your own on real-time systems, WebRTC, and architectural trade-offs., • Startup-proof: You thrive in ambiguity. No "big-company process" crutches—just pragmatic, lean systems that enable speed., • AI-curious: You're already thinking about how AI changes management and development, and you're eager to experiment., • Zero ego: You'll collaborate with product, design, and the founders to drive growth—not just engineering roadmaps. So if this sounds like you then please hit that apply button to find out more.

Test Manager - 3 month contract Location: About the Role My Client is seeking an experienced Test Manager to lead the testing strategy and delivery for an innovative new customer-facing digital project. This role will play a critical part in ensuring quality, stability, and readiness across multiple testing phases, while also supporting structured external customer engagement. You will work closely with technology teams, delivery partners, and business stakeholders to ensure successful test execution and product acceptance. Key Responsibilities You will manage and oversee the full testing lifecycle, including: • Unit Testing, • System Integration Testing, • Pre-UAT, • User Acceptance Testing (UAT), • Product Acceptance Testing, • External Customer Engagement, • Collaborate with IS, delivery partners, and business units to develop comprehensive test scripts, • Define and manage detailed testing schedules aligned to overall project timelines and resource availability, • Oversee execution of all testing phases, ensuring full documentation and adherence to agreed plans, • Track, prioritise, and coordinate defect resolution, • Capture backlog and roadmap items identified during testing in partnership with the Product Owner, • Manage approvals and formal sign-off at each testing stage, • Design and coordinate external customer engagement activities, • Identify, contact, and schedule external customer participation, • Lead engagement sessions and produce clear outputs and insights Essential Experience: • Designing and managing execution of complex software test programmes involving multiple integrated components, • Delivering testing services within Agile project environments, • Managing testing for innovation-led or evolving development initiatives What We’re Looking For: • Strong stakeholder management and communication skills, • Ability to bring clarity and structure to evolving or innovation-led projects, • Excellent organisational and scheduling capability, • A proactive, detail-oriented approach, • Confidence managing cross-functional collaboration Desirable Experience: Experience testing solutions involving one or more of the following platforms: • Netcall, • Salesforce, • SAP

Join us as our new Unit Manager at Brook Viewcare home in Fazakerley, Liverpool. In this role, youll work at a senior level, under the leadership of the Clinical Nurse Manager, to manage a team of nursing and care colleagues, drive quality and maintain high standards of care on your unit. This is an

As a Unit Manager with Exemplar Health Care, you’ll be at the forefront of clinical care delivery for the people living on your designated unit. Join us as our new Unit Manager at Brook View care home in Fazakerley, Liverpool. In this role, you’ll work at a senior level, under the leadership of

In your role as a Clinical Unit Manager at HC One, you’ll value one thing above all. Being a Clinical Unit Manager will mean taking responsibility for a specific part of the home and delivering the very best level of care. Not to mention running the entire place when the Home Manager and Deputy Ho

A leading health care provider in Liverpool is seeking a Unit Manager to oversee nursing care in a supportive environment.

An opportunity as a Unit Manager is available in Liverpool.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46 weeks per year What you'll be doing: As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. More about the role: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service Who you are: Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2801/72613001/52787473/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Catering ManagerWhat You'll Be Doing As a Catering Manager, you'll lead from the front - ensuring our kitchens and service counters run smoothly while delivering truly exceptional food experiences. Working Term Time Only - Monday to Friday. This is more than just a kitchen role. You'll inspire your team, drive standards, manage performance, and ensure every customer receives incredible food and service. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and recognises those who go beyond the plate. More About the Role Your key responsibilities will include: Preparing delicious, high-quality food to the highest standards Supervising culinary and catering teams to deliver impeccable food and service Overseeing all in-unit catering operations, including stock control, cost management, and budget monitoring Communicating regularly with your line manager to track KPIs and performance targets Representing Compass Group UK & Ireland and maintaining a strong, positive brand image Identifying opportunities to introduce new food or service concepts to drive sales Acting as the link between customers and kitchen teams to consistently exceed expectations Supporting, coaching and developing your team - leading by example every day Implementing and reviewing Health & Safety procedures to ensure full compliance Who You Are Our ideal Catering Manager will: Be passionate about great food and outstanding customer service Have at least two years' catering experience Have experience managing teams in a similar role Hold NVQ Level 1 & 2 or City & Guilds 706/1 and 706/2 qualifications Hold a Basic Food Hygiene certificate Demonstrate strong financial and commercial awareness Have excellent communication and organisational skills Be ambitious, motivated and committed to continuous development We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2002/72613001/52787473/R/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT