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Loss Adjuster – Norwich /Ipswich / Norfolk region Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you enjoy visiting customers and making a real difference when they need support most? In this role, you'll gather key site information, assess liability, and produce detailed work scopes to help deliver the best outcomes for our customers. If this sounds like you, we'd love to hear from you! Although this role covers the Norwich /Ipswich / Norfolk region, we also have opportunities available in the following areas: Available locations: • Northern Ireland, • South London region, • Birmingham region, • Perth / Dundee region, • Eastleigh /Southampton / Reading region A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting domestic & commercial property claims customers. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Experience handling property insurance claims, loss adjusting cases or investigations within a regulated environment., • Experience with property inspections, virtual assessments, commercial claims, and scoping systems such as Cotality and/or Xactimate would be advantageous., • Strong analytical and decision-making skills, with the ability to assess evidence and reach fair, balanced conclusions., • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Salary competitive (depending on location, skills, experience, and qualifications), • Bonus opportunity - 8% of annual salary (actual amount depends on your performance and Aviva’s), • Company Car, • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our and use your 3 paid volunteering days to help others, • We take your wellbeing seriously with lots of support and tools _ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and _ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look _ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email _.

Job Title \n Pharmacist \n Location \n Norwich \n Employment Type \n Part time \n Contract Type \n Permanent \n Shift Pattern \n Work Shift: Days \n Hours per Week \n 36 \n Salary \n Competitive salary plus benefits \n Category \n Pharmacy, Retail Healthcare \n Closing Date \n 4 December 2026 \n Your Role \n There's something unique and different about being a Pharmacist at Asda. For us it's all about always being there for our customers and providing great service. \n A typical day involves dispensing, delivering services, managing your team, and delivering excellent service to all our customers. Every day is fast paced and varied so no one day is the same in an Asda pharmacy. \n Our supermarket pharmacies offer a wide range of opening hours from early mornings, evenings, and weekends to ensure we are always there for our customers whenever they need us. Our pharmacists are a huge part of their local communities, helping to build great relationships providing them with expert care and advice whilst also helping the most vulnerable people in society. \n Our friendly pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. \n With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. \n Rota: \n Week 1 \n Monday - 09:00 - 18:00 \n Wednesday - 09:00 - 21:00 \n Friday - 09:00 - 21:00 \n Week 2 \n Monday - 09:00 - 18:00 \n Thursday - 09:00 - 21:00 \n Saturday - 09:00 - 21:00 \n About You \n You'll be a fully qualified pharmacist registered with the GPhC \n You will be accredited to deliver national and local services for the NHS and private healthcare \n You'll be able to provide excellent customer and patient care \n Drive and ambition to ensure the pharmacy meets business targets \n You'll have proven leadership skills in a fast-paced pharmacy environment \n Apply today by completing an online application… \n Everything you'll love \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Your professional indemnity insurance \n • \n GPhC fees paid \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

Contract Length: Indefinate We are looking for an exceptional scientist with a research focus on (micro) nutrition- and microbiome-based interventions for the prevention and management of obesity. You will join other world class Principal Investigators and research scientists within our Food, Microbiome, and Health research programme at the Quadram Institute. The priorities for this programme are to improve our understanding of how novel foods influence (micro & macro) nutrient bioavailability and the gut microbiome to promote lifelong health and prevent disease. We conduct trials of novel foods as well as mechanistic studies to understand how diet-microbiome interactions shape the host’s metabolic, physical, and mental health, with the goal of developing innovative food- and microbiome-based approaches that reduce the burden of obesity and related metabolic conditions as well as helping to prevent micronutrient deficiency. Our team has established knowledge and expertise that brings together excellence in food science and structure, gut microbiome and host function. Our science is underpinned by expertise and capability in (bio)imaging, multi-omics and bioinformatics, microbiology, integrated digestion and fermentation models of the human gut, in vitro systems including organ-on-chip, in vivo preclinical models as well as human interventions. At the Quadram Institute, a state-of-the-art facility based in Norwich, we are pursuing a forward-looking strategy to advance healthy living through evidence-based precision nutrition and microbiome-targeted interventions aimed at preventing metabolic diseases, including malnutrition and obesity. We are seeking outstanding scientists who combine scientific excellence with a clear vision for advancing innovative research at the Quadram Institute, leveraging our substantial capabilities and expertise to help consolidate the Institute as a global leader in food-microbiome research for life-long health. Applicants should have an excellent track record in an area of research that can address the strategic aims of the programme, particularly diet-microbiome-host interactions and their contribution to metabolic health and disease that will underpin new microbiome-based strategies to prevent obesity and contribute to healthy growth and healthy ageing. Successful candidates will have an excellent publication record and evidence of establishing and supporting a productive research group supported by national research council (e.g., UKRI or equivalent) grants at a level commensurate for their career stage. Candidates should also have a clear vision for collaborative research. In addition to delivering on Institute core research objectives, the successful applicant is expected to develop a broad research grant portfolio that includes collaborative projects with other scientists in the institute and beyond, and with stakeholders in industry and government. The post will be based at the Quadram Institute, an interdisciplinary research institute at the forefront of a new era in food and health research. The institute provides outstanding and custom-built facilities which bring together medical and molecular microbiologists, epidemiologists, bioinformaticians and clinicians to deliver pioneering interdisciplinary research. The Quadram Institute supports flexible, innovative working that brings together our scientists with partners co-located on the renowned Norwich Research Park including the University of East Anglia, the Norfolk and Norwich University Hospital, John Innes Centre, The Sainsbury Laboratory and the Earlham Institute. Our team are also members of the recently established Centre for Microbial Interactions, a virtual centre bringing together the more than 100 microbiology research groups working across the Norwich Research Park. We offer an exciting, innovative and supportive research environment, competitive salaries (depending on qualifications and experience) and a great place to live – a relocation package is available. Micronutrient FMH QIB Group Leader Recruitment Pack.docx The successful applicant will be offered an indefinite contract, or for applicants with less experience, a Career Track Group Leader position (5-year contract) with tenure subject to review. Positions come with a significant support package with an equivalent value up to £500,000, including a Postdoctoral Research Assistant, start-up package, budget for consumables and other research expenses, and access to core services including next generation sequencing and bioinformatics, advanced bioimaging, and Human Studies. #J-18808-Ljbffr

VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. As a Managing Quantity Surveyor, you'll lead the commercial success of high-profile construction and infrastructure projects, taking ownership of contractual performance, profitability, and risk management from inception to completion. Working closely with project teams and senior stakeholders, you'll inspire and develop commercial talent while driving value, performance, and successful project delivery. • An accredited course by the Royal Institution of Chartered Surveyors (RICS), the Chartered Institute of Building (CIOB) or the Chartered Institution of Civil Engineering Surveyors (ICES)., • Alternatively, a degree with some numerical or technical is advantageous. Relevant HND subjects include building/construction, urban and land studies, civil engineering and structural engineering., • Adequate experience as an Assistant QS/QS. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: • Competitive salary, • Competitive annual leave and an additional day off on your birthday, • Option to buy additional annual leave, • Private medical care, • Pension, • Life Assurance, • Cycle to Work scheme, • Shopping and restaurants vouchers, rewards, and discounts, • Training and development opportunities-comprehensive skills-based training, • Family friendly polices including enhanced maternity benefits, • Flexible working opportunities, • Employee Assistance programme, • Mental health, physical health, and financial support, • 24/7 Virtual GP service, • Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed #J-18808-Ljbffr

VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. We are currently seeking an experienced Senior Project Manager to lead the delivery of a major £200m Extra High Voltage (EHV) cable installation project in Norwich. This is a unique opportunity to play a pivotal role on a nationally significant energy infrastructure scheme that will support the UK's future power network and energy transition. Working closely with the Project Director, you will lead a multidisciplinary delivery team and be responsible for ensuring the successful delivery of the project through ECI, construction and through to completion. About you We are looking for a proven project leader with the capability to manage large-scale, complex infrastructure projects and inspire high-performing teams. The ideal candidate will have: • Significant experience operating as a Senior Project Manager, Project Manager or equivalent leadership role on major infrastructure projects., • Previous experience delivering EHV cable, transmission, utilities, power, energy or large-scale civil engineering projects., • A strong background working for a Tier 1 contractor within the civil engineering, energy or infrastructure sectors., • Proven experience managing multidisciplinary delivery teams on a similar scale., • Strong commercial awareness with experience managing project budgets, forecasting, change control and programme performance., • Excellent stakeholder management skills with the ability to build trusted relationships at all levels., • A detailed understanding of construction management, project controls and risk management., • Sound knowledge of CDM Regulations and the implementation of safe systems of work., • Strong leadership, communication and organisational skills., • The ability to perform effectively within a fast-paced and challenging project environment. Ideally you will also possess: • Experience delivering National Grid, transmission, cable installation or major energy infrastructure projects., • A track record of successfully delivering large-scale civil engineering or utility projects from inception to completion., • Experience managing joint ventures, complex stakeholder interfaces and large subcontractor work packages. VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: • Competitive annual leave and an additional day off on your birthday, • Option to buy additional annual leave, • Private medical care, • Pension, • Life Assurance, • Cycle to Work scheme, • Shopping and restaurants vouchers, rewards, and discounts, • Training and development opportunities-comprehensive skills-based training, • Family friendly polices including enhanced maternity benefits, • Flexible working opportunities, • Employee Assistance programme, • Mental health, physical health, and financial support, • 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #J-18808-Ljbffr

Driven by our vision to deliver healthier lives through multidisciplinary expertise and specialised core infrastructure,we are seeking an innovative Group Leader. You with have a collaborative approach to advance transformative research on how the microbiome shapes and is shaped by micronutrient status and bio-availability (from dietary intake to host-derived sources) and their implication for preventing obesity and metabolic disease and for supporting early-life growth and/or healthy ageing. In partnership with colleagues and stakeholders, the post holder will drive innovative research initiatives to establish mechanistic insight into microbiome-micronutrient interactions in the onset of obesity across the lifespan, leveraging Quadram's unique translational infrastructure to preventing obesity and metabolic disease and support healthy living through optimisation of nutritional status. Internal: All employees working at the Quadram Institute, including QIB, UEA and NHS colleagues. NBI Partnership. External: UKRI, BBSRC, Norwich Research Park, other scientific institutions and educational bodies, industry, governmental organisations, general public. Percentage Lead and manage high-profile and innovative projects aimed at advancing our understanding of diet-microbiome-host interactions focused on micronutrient status and bio-availability; and developing strategies to improve host health and resilience to obesity and metabolic disease and promote health across the life course through optimisation of nutritional status. 40 Secure significant funding in accordance with the expectations of the discipline and level of the role. 10 Build and sustain strong collaborations and partnerships with researchers, institutions, industry, and other key stakeholders. 10 Lead and manage research teams, taking responsibility for the delivery of the research. This will include supervising Postdoctoral Research Assistants, supporting effective career development and maintaining high levels of performance representative of a world class institute. 10 Write and publish high quality and significant research papers together with providing expert commentary in a variety of media. 5 Promote a culture of world class science excellence, collaboration, and scientific integrity across the Institute. 5 Develop pertinent research strategies for the Institute to deliver high social and economic impact. 5 Promote our research and develop business opportunities for the Institute by liaising with and influencing government, industry and other external partners. 5 Disseminate research findings and consolidate the Institute’s international reputation through participation in international conference and exhibitions. 5 As agreed with line manager, other duties commensurate with the nature of the role. 5 Requirement Importance PhD in a relevant discipline such as microbiology, nutritional sciences, biochemistry, molecular physiology, or microbiome/systems biology, with a research focus relevant to microbial micronutrient metabolism and availability, host-microbiome interactions, or micronutrient biology. Essential Requirement Importance Extensive knowledge of areas related to micronutrients, gut microbiome, and host-microbiome, metabolic and immune responses, and the development of nutrition- and microbiome-based interventions to tackle obesity and promote life-long health. Essential Substantial knowledge of and skills in a relevant area, such as microbial- and host-micronutrient metabolism and their influence in host-microbe interactions. Essential Experience with relevant model systems for studying host-microbiome interactions relevant to micronutrient availability and metabolism, including in vitro colon-model and fermentation systems (including INFOGEST and SHIME) and anaerobic culturing platforms for mechanistic work; Mass spectrometry. Essential Experience or strong interest in clinical translational research, including collaboration with clinical research facilities. Essential A strong record of independent or co-independent grant funding, with clear potential to compete for major national or international funding calls in micronutrients and microbiome. Essential A track record of independent micronutrient related research, demonstrated through peer-reviewed publications addressing (microbial/host) micronutrient metabolism, community structure, function, or metabolism in the context of host health or disease. Essential Requirement Importance Experience in microbial/host micronutrient metabolism and host interactions during life-long health and/orobesity. Essential Evidence of experience of, or potential for, attracting funding, commensurate with stage of career. Essential Success in leading research and initiating interdisciplinary collaborations. Essential An excellent publication record in peer reviewed journals, commensurate with stage of career. Essential Ability to lead and participate in interdisciplinary research. Essential Experience of leading, managing and mentoring teams, including promoting excellence and developing and maintaining high levels of performance. Essential Established record of postdoctoral research. Essential Requirement Importance Strong collaboration skills. Essential Ability to create, build, strengthen and sustain highly effective relationships with key stakeholders. Essential Ability to communicate effectively and appropriately with all people at all levels both inside and outside the Institute. Essential Good interpersonal skills, with the ability to work well as part of a team. Essential Requirement Importance Attention to detail Essential Promotes equality and values diversity Essential Willingness to embrace the expected values and behaviours of all staff at the Institute, ensuring it is a great place to work. Essential Able to present a positive image of self and the Institute, promoting both the international reputation and public engagement aims of the Institute. Essential Willingness to work outside standard working hours when required. Essential The Quadram Institute is at the forefront of a new interface between food science, gut biology and health, developing solutions to worldwide challenges in food-related disease and human health. We are engaged in fundamental and translational food and health research, alongside clinical studies, endoscopy and industry, working together to become a leading international hub for food and health research, combining scientific excellence and clinical expertise, delivering impacts on patient care and accelerating innovation. The Quadram Institute is a diverse and multicultural scientific community. We thrive on our international and European links, appointing staff from across the world. Any candidate who would like further information on current or anticipated immigration requirements can contact the HR Team on or . We are looking for an exceptional scientist with a research focus on (micro) nutrition- and microbiome-based interventions for the prevention and management of obesity. You will join other world class Principal Investigators and research scientists within the ‘Food, Microbiome, and Health’ research programme at the Quadram Institute. The priorities for this programme are to improve our understanding of how novel foods influence (micro & macro) nutrient bioavailability and the gut microbiome to promote lifelong health and prevent disease. We conduct trials of novel foods as well as mechanistic studies to understand how diet-microbiome interactions shape the host’s metabolic, physical, and mental health, with the goal of developing innovative food- and microbiome-based approaches that reduce the burden of obesity and related metabolic conditions as well as helping to prevent micronutrient deficiency. Our team has established knowledge and expertise that brings together excellence in food science and structure, gut microbiome and host function. Our science is underpinned by expertise and capability in (bio)imaging, multi-omics and bioinformatics, microbiology, integrated digestion and fermentation models of the human gut, in vitro systems including organ-on-chip, in vivo preclinical models as well as human interventions. At the Quadram Institute, a state-of-the-art facility based in Norwich, we are pursuing a forward-looking strategy to advance healthy living through evidence-based precision nutrition and microbiome-targeted interventions aimed at preventing metabolic diseases, including malnutrition and obesity. We are seeking outstanding scientists who combine scientific excellence with a clear vision for advancing innovative research at the Quadram Institute, leveraging our substantial capabilities and expertise to help consolidate the Institute as a global leader in food-microbiome research for life-long health. Applicants should have an excellent track record in an area of research that can address the strategic aims of the programme, particularly diet-microbiome-host interactions and their contribution to metabolic health and disease that will underpin new microbiome-based strategies to prevent obesity and contribute to healthy growth and healthy ageing. Successful candidates will have an excellent publication record and evidence of establishing and supporting a productive research group supported by national research council (e.g., UKRI or equivalent) grants at a level commensurate for their career stage. Candidates should also have a clear vision for collaborative research. In addition to delivering on Institute core research objectives, the successful applicant is expected to develop a broad research grant portfolio that includes collaborative projects with other scientists in the institute and beyond, and with stakeholders in industry and government. The post will be based at the Quadram Institute, an interdisciplinary research institute at the forefront of a new era in food and health research. The institute provides outstanding and custom-built facilities which bring together medical and molecular microbiologists, epidemiologists, bioinformaticians and clinicians to deliver pioneering interdisciplinary research. The Quadram Institute supports flexible, innovative working that brings together our scientists with partners co-located on the renowned Norwich Research Park including the University of East Anglia, the Norfolk and Norwich University Hospital, John Innes Centre, The Sainsbury Laboratory and the Earlham Institute. Our team are also members of the recently established Centre for Microbial Interactions, a virtual centre bringing together the more than 100 microbiology research groups working across the Norwich Research Park. We offer an exciting, innovative and supportive research environment, competitive salaries (depending on qualifications and experience) and a great place to live - a relocation package is available. Micronutrient FMH QIB Group Leader Recruitment Pack.docx The successful applicant will be offered an indefinite contract, or for applicants with less experience, a Career Track Group Leader position (5-year contract) with tenure subject to review. Positions come with a significant support package with an equivalent value up to £500,000, including a Postdoctoral Research Assistant, start-up package, budget for consumables and other research expenses, and access to core services including next generation sequencing and bioinformatics, advanced bioimaging, and Human Studies. #J-18808-Ljbffr

As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on‑premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre‑sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands‑on leadership. The ideal candidate is customer‑focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements, • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client‑facing projects and delivering successful outcomes, • Extensive hands‑on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In‑depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures, • Strong leadership presence with the ability to inspire and guide teams, • High level of commercial awareness and business acumen, • Passion for delivering outstanding customer service, • Highly organised with the ability to manage multiple priorities effectively, • Proactive approach to problem‑solving with strong analytical skills, • Demonstrated enthusiasm for IT and emerging technologies, • Collaborative team player with the ability to build strong working relationships, • Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you., • First interview: Video call over MS Teams with the Hiring Manager., • Second interview: F2F panel interview, including a presentation. Acora One is a trusted UK technology partner dedicated to helping small and medium‑sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus.Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team #J-18808-Ljbffr

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this).