Visitor experience jobs in DoncasterCreate job alerts

Café Supervisor / Manager Role Purpose To take full day-to-day ownership of the safe, compliant and commercially effective operation of Vibe Café, ensuring excellent customer service, strong operational standards and a welcoming environment aligned to Doncaster Council expectations. This is a hands-on role combining front-of-house service, food preparation, staff supervision and operational compliance. Key Responsibilities Operational Management · Overall ownership and accountability for the daily operation of the café · Open and close the café in line with agreed operating hours · Deliver consistent service in line with Council-approved menus and pricing · Monitor stock usage, portion control and waste, reporting issues where required · Complete basic stock counts and support cost-effective ordering · Ensure all daily operational paperwork and checks are completed accurately People & Supervision · Supervise café staff during shifts and allocate daily duties · Manage rotas and provide cover where required · Train and support staff on service standards, food safety and customer care · Lead by example, setting clear expectations and maintaining standards · Maintain composure and professionalism during busy service periods Food Safety, Compliance & Standards · Ensure strict compliance with food hygiene, allergen legislation and health & safety requirements · Maintain food safety diaries, temperature checks, cleaning schedules and records · Ensure high standards of cleanliness across kitchen, service and seating areas · Act as first point of contact for Environmental Health or Council representatives if required Customer Experience · Champion excellent customer service for a wide and diverse customer base · Handle customer queries or complaints professionally and promptly · Promote an inclusive, respectful and welcoming café environment · Support healthier menu choices appropriate to a public-sector setting Reporting & Communication · Provide regular updates to the Operations Manager on performance and issues · Communicate professionally with on-site Council contacts when required Skills & Experience Essential · Previous experience in a café, food service or hospitality supervisory role · Strong understanding of food hygiene, allergens and health & safety · Level 2 Food Safety & Hygiene (or willingness to obtain immediately) · Strong customer service and people-management skills Desirable · Experience in a public-sector, cultural or visitor-attraction environment · Level 3 Food Safety qualification Personal Attributes · Hands-on, organised and reliable · Calm under pressure with strong self-control · High personal standards of hygiene, appearance and professionalism · Approachable leadership style with attention to detail

The role involves overseeing daily operations, creating a seamless visitor experience, and supporting senior executives. A leading media organization is seeking a proactive and experienced individual to manage front-of-house operations on the 9th floor.

An exciting opportunity has arisen for 4 Visitor Experience Assistants to join our existing Visitor Experience Team at Durham Cathedral for the summer period. In these roles you could be greeting visitors at our Visitor Desk, guiding visitors around our Museum or looking after customers in our Shop.

A global marketing and communications agency in London is seeking a proactive Front-of-House professional to manage day-to-day operations and enhance visitor experiences. Ideal candidates have strong customer service skills, a positive attitude, and experience in similar roles. The position offers a

A prominent educational institution in Greater London is seeking a proactive Security Officer to ensure a safe and welcoming environment for staff, students, and visitors.

You’ll greet and welcome our visitors, respond to (or pass on) any question they may have, and direct them to the right part of the museum’s displays and books. Basic computer skills will allow you to better show our visitors how the IT equipment works, but aren’t essential.

This role includes creating a seamless visitor experience, managing daily floor operations, and supporting meetings and events. Ideal candidates will have excellent customer service skills, experience in a similar role, and a proactive attitude.

A well-known gallery in London is seeking a Security Response Officer to ensure the safety and security of visitors and artwork. Responsibilities include delivering security services, engaging with visitors, and responding to incidents.

A cultural landmark in London is seeking a Head of Visitor Experience to lead a large team and develop visitor-focused services. This role will be responsible for enhancing the visitor experience, embedding insights into operations, and overseeing budget management. This position offers an exciting

Ideal candidates will have strong team management and budget management skills, as well as experience in a recreation or related field.

A leading hospitality company in Greater London is seeking a Reception and Hospitality Host to join their front of house team.The candidate will play a key role in creating first impressions and ensuring exceptional service.Responsibilities include managing hospitality delivery, handling guest inqui

A leading entertainment venue in Greater London seeks a Customer Service Manager to drive exceptional visitor experiences. The ideal candidate will be an engaging leader with extensive customer service experience and skills in training and mentoring teams.

Responsibilities include enhancing visitor experiences, managing bookings and social media campaigns, and ensuring a welcoming environment. The ideal candidate should have an NVQ level 2 or relevant experience, excellent communication skills, and the ability to work independently or as part of a tea

Responsibilities include providing a welcoming visitor experience, assisting with events, and managing social media to engage customers. Ideal candidates will have an NVQ level 2 qualification or relevant experience.

A local council authority is seeking a motivated individual to enhance visitor experience at Bosworth Battlefield Heritage Centre. Candidates should possess NVQ level 2 or equivalent experience and strong communication skills.

This role involves supporting teams in various visitor operations, including greeting visitors, restocking, and resolving issues.

A family-run visitor attraction in the beautiful Cornish countryside is seeking a Retail & Visitor Experience Duty Manager to lead the team in delivering an exceptional customer experience. Join a passionate team dedicated to creating joy for visitors.

As Head of Visitor Experience, you will lead a large, dynamic on‑site team and drive the strategic development of visitor‑focused services. We are seeking an inspirational Head of Visitor Experience. Passionate about delivering an exceptional experience for visitors.

Responsibilities include excellent customer service, maintenance tasks, and setting up visitor areas.

The role involves welcoming visitors, managing access, and providing top-notch service. Ideal candidates will have 1-2 years of experience in hospitality and possess strong communication skills.

Nationalmuseums is seeking a Visitor Welcome First Line Manager to oversee frontline teams and ensure an exceptional experience for all visitors. Join us in welcoming millions of visitors each year.

A leading conservation organization in Greater London seeks a Trading Assistant at WWT Slimbridge.This role involves delivering excellent customer service, managing sales and membership recruitment, and handling cash in a retail environment.The successful candidate will receive full training on opti

Greater London seeks a Front of House Manager to enhance the visitor experience.

Responsibilities include welcoming visitors, managing supplies, and ensuring smooth operations on the floor.

Act as a responsive and responsible duty manager within Retail and Visitor Experience, ensuring efficiency and excellence across daily operations, customer experience and team management. Retail & Visitor Experience Duty Manager. Retail & Visitor Experience Duty Manager.

You will work in a supportive team environment while providing excellent service to visitors.

Tudor Employment Agency Ltd is seeking a Receptionist and Visitor Coordinator to ensure the efficient operation of a busy reception desk at a Waste Management Facility in Southwark, Greater London. The role involves managing site visits, providing a welcoming environment for visitors, and ensuring c

A leading service provider in Greater London is seeking a Campus Safety Ambassador to ensure a welcoming and secure environment for students and visitors.

Derby Museums is seeking a Visitor Experience Assistant to join their casual team in the East Midlands, England. This role involves welcoming visitors, providing excellent customer service, and creating an inspiring atmosphere in our museums. The position offers discounts in museum shops and cafés,

This role involves maintaining the historic property and providing exceptional customer service to visitors.

You will manage the 9th floor operations, ensuring a seamless experience for visitors and staff alike. Ideal candidates will have strong customer service skills and previous experience in a similar role.

A local government authority in the East Midlands is seeking a motivated individual for a visitor services role. You will provide a welcoming atmosphere, promote heritage experiences, manage bookings, and ensure customer satisfaction. Ideal candidates will have NVQ level 2 or equivalent experience i

A prominent conservation organization in the UK is seeking a Senior Lead - Visitor Programming. This role is focused on shaping and delivering integrated visitor programming that enhances audience engagement and satisfaction. Applicants should demonstrate strong leadership in visitor programming, th

The British Museum is seeking a Visitor Welcome First Line Manager to enhance visitor experiences. Candidates should have customer service qualifications and leadership experience in a busy environment.

We are recruiting to our casual pool of Visitor Experience Assistants which can include weekday and weekend working. The enjoyment of visiting our museums is made even more exceptional by our Visitor Experience team who go out of their way to make people’s day. As a Visitor Experience Assistant yo

Visitor Experience Administrator. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. Polished, professional, and dedicated to providing an excellent visitor experience.

As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. Lead, motivate, and inspire the events team to deliver except

We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA. Previous experience working in a care setting. Experience of leading a shift or deputising for a manager.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA. Previous experience working in a care setting. Experience of leading a shift or deputising for a manager.

Required experience and qualifications:. Registered Nurse (RN) qualification or equivalent professional experience. Significant experience in a senior operational/leadership role in a care home setting.

Are you ready to take the next step in your care career? Whether you're an experienced Team Leader or a passionate Support Worker with a Level 3 qualification in Health and Social Care, this is your opportunity to lead, inspire, and make a lasting difference. We welcome applications from:Experienced

Previous Experience/Qualifications:. The successful candidate should have experience (commercial or clinical) and market knowledge of Minimally Invasive Surgery (MIS).

We recognise the value of military skills and experience and are committed to ensuring that no applicant is unfairly disadvantaged during our recruitment and selection processes.