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Job Description Job Summary: Responsible for the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting, and general administration by performing the following duties. Duties and Responsibilities: * Meets the monthly and annual budget and plans for the restaurant including sales goals, profit projections, capital requirements, and staff requirements. * Reviews the general business climate for the restaurant and adjusts staff and inventories as needed. * Ensures financial reporting is consistent with restaurant standards and produced monthly. * Promotes and directs restaurant marketing programs. * Directly in charge of hiring, performance evaluations, and termination of staff. * Directly in charge of ordering and delegation of ordering as needed. * Schedules all staff shifts and communicates schedules timely and effectively. * Maintains the facilities of the restaurant to produce high-quality food at the lowest possible cost. * Ensures guests are serviced at the highest level of satisfaction through quality food, courteous employees, and quick response to needs. * Ensures food safety and sanitation protocols are followed per company and health department regulations. * Reports status information to the management monthly. * Contracts for and follows up general maintenance and repair to the facility. * Performs other related duties as assigned. Supervisory Responsibilities: * Develops and maintains an effective restaurant through the selection, training, compensation, motivation, termination, and review of all staff. * Develops and maintains a program for sound employee relations with staff at all levels of the organization. * Provides guidance and direction to employees to assist in their professional development. Skills: * Oral communication skills * Written communication skills * Guest relations * Diplomacy * Organization * Planning * Project management * Professionalism * Time management * Budget analysis * Business analysis * Market analysis * Risk analysis * Computer literacy * Keyboard skills Education and Experience: High school diploma or equivalent. Prior restaurant management experience helpful. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather). The employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; risk of electrical shock and vibration. The noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl. The employee is frequently required to talk or hear. The employee must regularly lift and/or move up to 50 pounds.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $15 - $18 hourly Responsibilities: • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Provide exceptional service to all hotel guests during their stay, • Process additional administrative, bookkeeping. and accounting procedures as required, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general managerQualifications:, • Diploma or equivalent from high school is required; some college is desired, • Flexible overnight hours are required, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Outstanding communication skills and excellent customer service skills are requiredAbout Company Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $15 - $17 hourly Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Ensure all guests feel they are having an exceptional experience at the property, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Process additional administrative, bookkeeping. and accounting procedures as requiredQualifications:, • Great communications. and excellent customer service skills are required, • Requires a flexible schedule that allows for overnight shift hours, • High school diploma or equivalent required; some college preferred, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Experience in the hospitality industry or guest services is preferred, but not requiredAbout Company We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the AC Hotel in Kansas City, MO. $16.25 - $17.25 based on experience Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer the telephone promptly and properly, being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(K), • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance

Job Description Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Larks Entertainment is looking for you! As the Assistant General Manager you will support the General Manager to oversee Front of House as well as Back of House Operations, working with management to provide a fun working environment with opportunities for growth. We are looking for someone familiar with restaurant management software such as Point of Sale (POS), schedules, reservation as well as the ability to pull and review routine reports and correspondence. Strong leadership skills and the ability to be flexible with large group events and community engagement will be key to be successful in this role. Job Summary: • Responsible for all aspects of business operations. Recruits, hires, trains, and develops all team members; resolves Team Member and Guest conflicts/concerns; complying to workplace standards; communicates; ensures optimal guest experience and guest relations; maintains and enforces all of Larks standards and policies; enhances revenues, manage inventory, orders, and controls costs. Collaborates and implements marketing initiatives to drive customer loyalty and community awareness., • Responsible for all food and beverage-related costs, procedures, quality, and back-of-house labor percentage, team members, and budgets, working with you Kitchen Manager. Essential Functions: • Venue Recruitment, Development, and Management, • Recruitment: Anticipates management and team member hiring needs; interviews appropriately and within Larks guidelines., • Development: Clearly communicates performance expectations to direct reports; provides constructive and consistent feedback to Department Heads; confronts performance/conduct issues with direct reports and other members of management promptly and directly; creates incentives for improvement and development; sets realistic and attainable goals for Department Heads and provides encouragement and direction; prepares timely and productive performance appraisals of all Department Heads., • Discipline/Terminations: Oversees all management and team member discipline and terminations., • Conflict Resolution, • Ensure Compliance With Workplace Standards, • Communication: facilitates productive and concise meetings (i.e. department head, manager, and all-staff meetings), ensuring positive interaction among all participants., • Overall Venue Leadership: Creates culture and character for the venue and the work environment through his/her own conduct as well as by constant awareness of actions of all managers; acts as resource for entire venue; ensures that all Team Members have a compassionate and empathetic forum to raise concerns; ensures prompt response to all Team Member issues; responds in a compassionate (but fair and consistent) manner to all individuals; accepts ultimate responsibility/accountability for actions of all venue management; maintains personal contact/interaction with Team Members of all levels throughout venue., • Manages/Develops Management Team: Accurately assesses individual's strengths/weaknesses; builds an integrated team with individuals of different strengths; exhibits consistent commitment to developing individuals; coaches and develops individuals through positive modeling and consistent, feedback; ensures all managers are aware of all individual performance/conduct concerns or issues; completes timely performance appraisals for all department heads and ensures department heads do same for their team; motivates management team to achieve venue and corporate goals; holds managers accountable/follows through on consequences when managers' fail to meet standards; builds managers' confidence through constructive feedback, deserved praise and regular recognition; empowers managers by giving clearly- defined results to be achieved, and the tools, information, and authority to achieve them, • Sales & Marketing: Analyze demographics of the market and looks for opportunities to increase revenue; works with marketing and promotions staff to create internal, external promotions; analyzes media spending with marketing team; determines allocation of resource for public relations and collateral materials, internal and external promotions; establishes measurable or quantitative standards to gauge success of marketing efforts; Identifies and develops sponsorship opportunities and strategic alliances; identifies sales opportunities and strategies; balances special events opportunities and overall venue revenue opportunities; reviews all special events contracts for profitability and feasibility for execution; ensures that all special events are executed to standards of excellence., • Facilities Management: Constantly scrutinizes physical facilities and ensures that the building and all building facilities are properly maintained; ensures that surface painting, and design décor are maintained and up to standards; ensures that all equipment and machines are being adequately maintained and is in good working order; ensures that all physical facilities are in full compliance with all health, safety and fire codes; oversees any venue construction/development projects, • Ensuring Optimal Perception of LARKS, • Community Relations: Creates and Maintains cooperative relationships with joint venture partners, neighbors, and communities; manages relationships with best interest of Larks in mind; is accommodating and conciliatory with neighbors, partners, act as spokesperson for the venue; ensures compliance with all state and local regulations and ordinances regarding venue's business; seeks out opportunities to contribute to the local community; maintains relationships with community leaders; creates business relationships with other businesses and organizations in the community; ensures Team Members and guests respect rights and interests of neighbors and community; represents the venue publicly and to the media in an articulate, positive manner; listens empathetically to members of community and is responsive to community concerns., • Guest Relations/Guest Experience: Portrays an energetic image of Larks to all guests; listens empathetically to all guest complaints/concerns; resolves all guest complaints/concerns in a prompt, professional, and accommodating manner; ensures guests receive appropriate follow-up., • Enhancing Revenue/Controlling Costs, • Strategic Planning/Forecasting: analyzes financial data and industry or local trends to assess business prospects and issues facing venue for coming year; prepares aggressive but attainable annual budgets in conjunction with the ownership group and venue department heads; constantly monitors (weekly and period) P & L and other financial data and monitors actual performance to plan; develops strategies to achieve (and exceed) targeted results and minimize costs; reacts to changes and in local conditions or business by modifying or correcting strategy; in conjunction with the accounting and ownership group providing accurate numbers and detailed narrative on current business influences and conditions; oversees weekly labor and sales forecasting;, • Generate/Enhance Revenue: Develops long and short-term revenue growth plans to enhance business opportunities for the venue; constantly maintains balance between the revenue function and cost control function so as not to sacrifice one at expense of other; maximizes existing revenue opportunities and constantly seeks out new revenue opportunities (including off-site opportunities); with management team, develops frequent and creative daily or weekly sales incentives/contests for team., • Cost Controls: ensures that all cost control programs are in place and running smoothly (i.e. food & beverage inventory system; labor cost systems); maintains constant attention to all venue expenditures; ensures that all members of management are aware of venue performance on cost control issues and are focused on a daily basis on reducing costs. Job Qualifications: Minimum Requirements: • One year of assistant general management experience, • Management experience in Hospitality, • Bilingual is preferred Additional Skills Required: Competency In Skills Strategic Decision Making Basic MS Office Skills Building Trust Managerial finance Interpersonal Skills Tech Skills - i.e - POS system, league management software Planning and Organization Advanced food knowledge Communication Liquor/wine knowledge Customer Focus Food sanitation procedures Building a Successful Team Liquor control laws Team Member Management & Development Basic employment law knowledge Building Partnerships Employee theft detection Leading through Vision & Values Knowledge of food/ bev handling and required permits Scheduling This job description is a summary of duties that you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, but rather a broad guide to expected duties. As an employee, you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $18 - $20 hourly Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Perform additional bookkeeping, administrative, and accounting procedures as required, • Ensure all guests feel they are having an exceptional experience at the propertyQualifications:, • Overnight shift; requires flexible hours, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Some college is preferred but a high school diploma or equivalent is required, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Outstanding communication skills and excellent customer service skills are requiredAbout Company Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: $16 - $18 Hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Process additional administrative, bookkeeping. and accounting procedures as required, • Ensure all guests feel they are having an exceptional experience at the property, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general managerQualifications:, • Some college is preferred but a high school diploma or equivalent is required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Excellent customer service and communication skills are required, • Flexible overnight hours are required, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not requiredAbout Company Began as a small company with a single hotel and one man’s vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company’s first major project in Kansas City, Lotus Hospitality’s unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we’re nowhere close to finished.