Trabajos business administration management en Estados Unidos

New Hire Incentive Bonus! UniFirst’s Whippany, NJ location is now offering an incentive bonus for $1,000 new hires. The following guidelines must be met to be eligible: • New hire must reach 90 days of employment to receive the full incentive bonus., • New hire must abide by UniFirst’s 90-Day Probationary Period. This includes meeting UniFirst’s attendance and performance policy., • New hire must not have been previously employed by UniFirst. Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Maintenance Supervisor to join our UniFirst community! As the Maintenance Supervisor you will ensure all facility equipment is efficiently functioning and identify areas to improve processes, procedures, maintenance practices and on-going training for all maintenance staff. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime. We have an immediate opening and provide on the job training. What’s in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you’ll be doing: • Diagnose mechanical and electrical problems and determine corrective action by checking blueprints, schematics, repair manuals and parts catalogs., • Inspect, operate, and test machinery and equipment to diagnose machine malfunctions., • Performing basic welding activities to effect repairs on facilities and equipment., • Troubleshoot and repair Programmable Logic Controllers (PLC’s) and associated control systems., • Perform and assign all preventive maintenance on facility and production assets., • Follow blueprints, schematics, operations manuals, manufacturer’s instructions, and engineering specifications using a documented schedule., • Perform boiler chemical and wastewater pre-treatment system testing, record results in logbooks / computer systems and make necessary chemical adjustments as required., • Manage and assign all equipment maintenance, including repairs which cannot be completed during standard hours., • Assume responsibility for all shifts in the maintenance department., • Oversee and implement all maintenance related regulatory and environmental compliance requirements., • Assume responsibility for all aspects of safety within the maintenance department., • Perform Confined Space and Lockout / Tagout procedures where appropriate., • Monitor training status of technicians and provide time for required training as needed., • Utilize a Computerized Maintenance Management System., • Partner with the Production Manager to develop, manage and maintain budget for building, equipment, capital expenditures and parts/labor., • Train and develop maintenance partners., • Perform other duties as assigned by leadership. Qualifications What we’re looking for: • High school and/or GED is preferred., • Two-year technical degree in an appropriate background is preferred., • Must be at least 21 years of age., • Valid driver’s license and a safe driving record are required., • Must pass UniFirst’s maintenance knowledge assessment to be eligible for employment., • Knowledgeable in maintenance equipment. This includes wiring, electrical, mechanical, electronic components, pipe systems and plumbing required., • Minimum of 3 years of work experience repairing industrial processing equipment in a production environment required. Applicable military experience will be considered., • Minimum of 2 years of experience supervising maintenance personnel is preferred., • Maintenance administration experience including planning, scheduling, budgeting, negotiating, parts management, vendor management, maintenance management systems is required., • Ability to read blueprints and schematics is required., • Ability to read and understand maintenance literature printed in English required., • Proficiency in Microsoft Office skills is required., • Experience in Hand & Power tools is required., • Lockout / Tagout experience is required, • Ability to work overtime as needed is required., • Ability to lift up to 80 lbs. The estimated salary for this position ranges from $82,426.14 to $114,480.75 yearly. Actual compensation will vary based on factors including but not limited to the candidate’s skills, experience, and qualifications. Geographic differentials may also apply depending on the position’s location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. There’s a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Role: PeopleSoft HCM / Benefits Functional Consultant \n Location: Manhattan, NY - Onsite \n Duration: Long-term \n \n Position Summary \n We are seeking an experienced PeopleSoft HCM / Benefits Functional Consultant to support a PeopleSoft HCM 9.2 implementation for a financial services client in Manhattan. The consultant will lead functional activities related to Core HR, Benefits Administration, and related HCM processes, working closely with HR leadership, benefits administrators, technical teams, and project stakeholders. \n Key Responsibilities \n ·Lead functional design, configuration, testing, and implementation activities for PeopleSoft HCM 9.2 Core HR and Benefits Administration. \n ·Conduct requirements-gathering sessions and facilitate workshops with HR and Benefits stakeholders. \n ·Configure and support PeopleSoft HR, Base Benefits, Benefits Administration, and eBenefits functionality. \n ·Define benefits eligibility rules, event processing, enrollment configurations, and benefits program structures. \n ·Support annual open enrollment, life events, and benefits-related business processes. \n ·Develop functional design documents, configuration workbooks, business process flows, and testing scenarios. \n ·Collaborate with technical developers on interfaces, customizations, reports, and data conversion requirements. \n ·Support integration between Benefits Administration, Payroll, and external benefits providers. \n ·Execute system integration testing, user acceptance testing, and defect resolution. \n ·Assist with data validation, conversion, cutover planning, and post-production stabilization. \n ·Provide guidance on PeopleSoft delivered functionality and recommend opportunities to streamline business processes. \n Required Qualifications \n ·15+ years of PeopleSoft HCM functional consulting experience. \n ·Multiple full-lifecycle PeopleSoft HCM implementations, including version 9.2. \n ·Strong functional expertise in Core HR, Base Benefits, and Benefits Administration. \n ·Experience with eBenefits, enrollment processing, eligibility rules, and benefits event management. \n ·Understanding of benefits deductions and integration with North American Payroll. \n ·Experience preparing functional specifications, test scripts, and implementation documentation. \n ·Excellent communication and client-facing consulting skills. \n ·Ability to work onsite in Manhattan. \n Preferred Qualifications \n ·Experience supporting financial services or other highly regulated organizations. \n ·Familiarity with PeopleSoft Fluid applications, Employee Self Service, and Manager Self Service. \n ·Experience with Oracle PeopleSoft Update Manager (PUM). \n ·Knowledge of benefits carrier interfaces, ACA reporting, and regulatory requirements.

\n Compensation: Up to $175,000 per year \n No visa sponsorship is available for this role. \n \n Overview \n We are seeking a New York Professional Engineer (PE) licensed technically grounded Senior Structural Engineer and Project Manager to join our team in New York City. \n \n This role is built for an experienced building-structures leader who can manage complex project delivery, client relationships, and junior staff while staying actively involved in hands-on structural design and engineering problem-solving. \n \n Qualifications \n\n • Education: Bachelor of Science in Civil or Structural Engineering is required; a Master’s degree is preferred.\n, • Licensure: Active New York Professional Engineer (PE) license is required.\n, • Experience: 8 to 15 years of progressive experience in building structural engineering.\n, • Leadership: Proven track record in project management and direct client-facing communication.\n, • Project Background: Prior experience working on existing buildings, as well as public or institutional facilities, is preferred.\n, • Software: Strong proficiency in structural analysis software is required; familiarity with AutoCAD and Revit is preferred.\n\n \n Key Responsibilities \n\n • Structural Design: Lead structural analysis and design across steel, reinforced concrete, masonry, and wood building systems.\n, • Project Delivery: Manage renovation, rehabilitation, condition-assessment, and ground-up construction projects for public, institutional, and private sector clients.\n, • Building Investigations: Conduct forensic and structural investigations of existing buildings to develop practical repair, stabilization, or strengthening solutions.\n, • Project Management: Oversee project scope, schedules, budgets, staffing, quality control, risk management, and client communications.\n, • Technical Oversight: Supervise engineering calculations, construction drawings, specifications, cost estimates, and multidisciplinary coordination.\n, • Construction Administration: Lead construction-phase services, including site visits, submittal and RFI reviews, and field issue resolution.\n, • Mentorship & QA/QC: Mentor developing engineers while enforcing internal technical standards and quality assurance protocols.\n, • Business Development: Contribute to proposals, client interviews, business development, and project pursuit strategies.\n\n

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. \n \n Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. \n \n That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. \n \n Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. \n For our business, for clients, and for you \n \n Client Service Manager, Loan Services \n \n The Role & Key Responsibilities: \n\n • Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including\n, • Asset setup\n, • Asset Maintenance and reconciliation\n, • Liaising with 3rd party brokers/custodians/agents\n, • Processing agent notices\n, • Processing corporate actions\n, • Entering and settling trades as required\n, • Preparing and assisting with various reports required by internal teams\n, • Other duties assigned by Management\n, • Cash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including\n, • Preparing daily reconciliation of cash transactions\n, • Preparing daily reconciliation of Apex/Client positions\n, • Ensuring aged breaks ( over 7 days ) are addressed and escalated\n, • Processing and reconciling data in various systems\n, • Actively researching discrepancies with various agents and internal teams\n, • Preparing and ensuring all Reporting is issued within the required timeframes\n, • Preparing and assisting with various reports required by internal teams\n, • Other duties assigned by Management\n, • Support Loan Admin - Middle Office Group:\n, • Lead and participate in weekly client meetings /new onboards and ensure minutes are noted and follow up items are closed out.\n, • Work with the local CRM to ensure monthly operational calls are scheduled and agenda items are monitored and closed out.\n, • Ensure all deal procedures and report checklists are completed.\n, • Ensure KPI reports are monitored and reviewed regularly to ensure they are adapted/updated in line with the business requirements.\n, • Work with the admin team to ensure clients breaks both cash and positions are pushed and assisted where required.\n, • Ensure all monthly deliverables are in line with our SLA and if not record and note clearly the reasons,\n, • Work closely with senior managers to identify and streamline operations where greater efficiencies can be implemented.\n, • Manage the team of analysts and senior analysts supporting in Client service location in Canada\n, • Update and Keeping a track of revenue sheet for clients\n, • Keeping a track deliverables and SLAs\n, • Co-ordinate between various stake holders such as Analytics, Asset admin, Recon and Tableau support team.\n, • Primary contact for escalations.\n\n \n Skills Required: \n\n • Degree in Accounting/Finance, or a relevant qualification\n, • Candidate should have 6+ years’ experience working in loan administration operations\n, • Extensive knowledge of Credit Funds\n, • Understanding or knowledge of various security types – Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc.\n, • Understanding of trade lifecycle\n, • Knowledge and experience with settlements including DTCC & Euroclear\n, • Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite), Geneva, Aladdin preferred\n\n \n Role-Specific Competencies/Skills: \n\n • Strong communication and analytical skills\n, • Strong organizational skills\n, • Accurate and acute attention to detail\n, • Adaptability - able to change tasks quickly as business needs dictate\n, • Uses discretion when dealing with sensitive and confidential information\n, • Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience\n, • Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly\n, • Self-motivated\n, • Punctuality\n\n \n We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement. \n \n Salary ranges from USD $120,000.00 – USD $135,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications. \n \n Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. \n \n Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®. \n \n THIS INTERNSHIP IS AN IMMEDIATE NEED AND THE EXPECTATION IS TO WORK PART TIME DURING THE SCHOOL SEMESTERS. \n \n LOCAL CANDIDATES ONLY - MUST BE CURRENTLY ENROLLED IN A BACHELOR'S DEGREE PROGRAM \n \n Finance Intern/Co-op – Process Improvement (Part-Time, with Full-Time Potential) \n Location: Great Neck, NY (hybrid) \n Position Type: Part-time (15–25 hours per week) \n Ideal Candidate: Student in their third or final year of college \n Potential Outcome: Strong performers will be considered for full-time hire upon graduation \n \n About the Role \n We are seeking a motivated college student for a part-time Finance Co-op focused on process improvement, including automation, projects. This opportunity is well suited for candidates interested in consumer products or industrial manufacturing companies, where finance and other business processes often support complex operations, supply chains, inventory, costing, and multi-site reporting. You will help analyze workflows, reduce manual effort, and support automation initiatives that improve accuracy and efficiency across finance and business operations. Successful co-op who demonstrate strong performance, initiative, and cultural fit will be considered for full-time positions upon graduation. \n \n Key Responsibilities: \n • Support the analysis of current finance and business processes to identify inefficiencies and automation opportunities. \n • Document current-state and future-state workflows, create or update standard operating procedures (SOPs), and support process mapping. \n • Assist with automation projects, including requirements gathering, developing and testing, and implementation support for tools such as advanced Excel, Power Query, Power Automate, dashboards, or RPA solutions. \n • Track project progress, participate in meetings, and help measure results (time savings, error reduction, faster cycle times). \n • Collaborate with finance, accounting, operations and other stakeholders to ensure solutions meet business needs. Qualifications \n \n Required qualifications: \n • Currently enrolled in the third or final year of a bachelor’s degree program in Finance, Accounting, Business Administration, Information Systems, Economics, or a related field (expected graduation within the next 12-24 months). \n • Strong prioritization and project management skills, including timely, and proactive communication of timelines, and status \n • Continuous process improvement mindset • Intellectual curiosity to help get to the best solutions \n • Tech savvy \n • Analytical thinking, attention to detail, and clear written and verbal communication skills. \n • Ability to manage a consistent part-time schedule that accommodates remaining coursework. \n Preferred qualifications: \n • Interest in consumer products, industrial manufacturing, or related industries (supply chain, operations, or multi-site finance environments). \n • Coursework, projects, or experience involving process improvement, data analysis, systems, or automation. \n • Familiarity with Power BI, Power Query, Power Automate, basic SQL, Python, or RPA platforms. \n • Prior internship, co-op, or relevant project experience in finance, accounting, or operations. \n \n What We Offer \n • Meaningful, project-based experience in finance and business process improvement and automation during your final year of college. \n • Mentorship from finance professionals and cross-functional collaboration. \n • Flexible part-time schedule designed around academic commitments. \n \n First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data. \n \n First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

\n Prestigious Roman Catholic Church located in Paterson, NJ is seeking a Senior Director of Operations to serve as a key member of the leadership team and be responsible for overseeing all operational aspects of the organization, including facilities, security, capital projects, maintenance, transportation, auxiliary services, sustainability initiatives, and campus operations. This leader will ensure that all operational functions support the organization's mission while providing a safe, efficient, and exceptional environment for students, employees, families, visitors, and community stakeholders. The ideal candidate is a strategic and hands-on leader with demonstrated success managing complex facilities, operational budgets, capital improvement projects, vendor relationships, and multidisciplinary teams. \n \n Key Responsibilities \n Operational Leadership \n\n • Provide strategic leadership for all operational functions.\n, • Develop and execute long-term operational plans aligned with organizational priorities.\n, • Create and monitor performance metrics and service standards.\n, • Lead initiatives focused on operational excellence, continuous improvement, and cost optimization.\n, • Serve as a trusted advisor to executive leadership regarding facilities, safety, risk management, and infrastructure planning.\n\n Facilities Management \n\n • Direct all facilities operations, maintenance, custodial services, grounds, transportation, and asset management functions.\n, • Ensure all buildings, grounds, and equipment are maintained to the highest standards.\n, • Develop preventive and predictive maintenance programs that maximize asset life and reduce downtime.\n, • Establish capital replacement and deferred maintenance strategies.\n\n Capital Projects & Construction Management \n\n • Lead the planning, budgeting, design, and execution of renovation, expansion, and capital improvement projects.\n, • Manage architects, engineers, contractors, consultants, and vendors throughout project lifecycles.\n, • Oversee scheduling, budgeting, quality control, regulatory compliance, and risk mitigation.\n, • Ensure projects are completed on time and within budget.\n\n Safety, Security & Risk Management \n\n • Champion a culture of safety across the organization.\n, • Develop and continuously improve emergency preparedness, crisis response, business continuity, and security programs.\n, • Manage relationships with local law enforcement, emergency responders, regulatory agencies, and insurance providers.\n, • Oversee risk assessments, safety audits, and compliance programs.\n\n Financial & Budget Management \n\n • Develop and manage annual operating and capital budgets.\n, • Monitor expenditures and identify opportunities for cost savings and operational efficiencies.\n, • Oversee service contracts, procurement activities, vendor negotiations, and contract administration.\n, • Participate in long-range financial planning.\n\n Sustainability & Environmental Stewardship \n\n • Lead sustainability initiatives focused on energy management, resource conservation, waste reduction, and environmental compliance.\n, • Evaluate and implement energy-saving technologies and operational improvements.\n, • Track sustainability goals and performance metrics.\n\n Team Leadership \n\n • Recruit, develop, mentor, and retain high-performing teams.\n, • Establish clear goals and accountability measures.\n, • Foster cross-functional collaboration and a service-oriented culture.\n, • Support professional development and succession planning initiatives.\n\n \n Qualifications \n Required \n\n • Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field.\n, • 10+ years of progressive operations leadership experience.\n, • Demonstrated success managing facilities, capital projects, maintenance operations, and vendor relationships.\n, • Experience managing multimillion-dollar operating and capital budgets.\n, • Strong project management and strategic planning capabilities.\n, • Excellent communication and stakeholder management skills.\n\n Preferred \n\n • Master's degree.\n, • Experience in educational, healthcare, nonprofit, hospitality, or multi-site environments.\n, • Professional certifications such as:\n, • Certified Facility Manager (CFM)\n, • Facility Management Professional (FMP)\n, • LEED Accredited Professional\n, • OSHA 30\n

Responsibilities \n\n • Disaster Recovery Program Management\n, • Disaster Recovery Testing & Readiness\n, • Cross-Functional Coordination & Reporting\n, • Governance, Compliance & Continuous Improvement\n\n \n Required Qualifications \n\n • Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or a related field.\n, • 5+ years of progressively responsible IT project management experience.\n, • 3+ years of experience managing disaster recovery, business continuity, or IT infrastructure projects.\n, • Strong knowledge of disaster recovery planning, business continuity principles, and enterprise IT resilience.\n, • Experience managing technical projects involving infrastructure, applications, networks, databases, or cloud environments.\n, • Understanding of Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Business Impact Analysis (BIA).\n, • Experience coordinating technical teams, vendors, and business stakeholders across complex IT initiatives.\n, • Strong project planning, scheduling, risk management, issue tracking, and executive reporting capabilities.\n, • Ability to develop and maintain disaster recovery plans, procedures, technical documentation, and project artifacts.\n, • Familiarity with project management and collaboration tools such as Microsoft Project, Jira, ServiceNow, SharePoint, or Visio.\n\n

Job Description LHH is partnering with an established financial institution located in Downtown Manhattan on a Payroll Accountant opportunity. This is an open-ended contract position with the potential to convert to a permanent role. If you're looking for your next opportunity with a great organization, apply today for immediate consideration! Key Responsibilities: Process biweekly payroll and verify employee hours, compensation changes, deductions, and other payroll information. Maintain accurate employee payroll records, including new hires, terminations, salary changes, and benefit updates. Process commission, bonus, and incentive payments for eligible employees. Review payroll activity for accuracy, resolve discrepancies, and process necessary adjustments. Assist employees and managers with payroll and timekeeping questions. Complete payroll reconciliations, reporting, and audit support as needed. Record payroll-related accounting activity through journal entries and account reconciliations. Support month-end close, financial reporting, and variance analysis. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. 2+ years of payroll and accounting experience. Hands-on experience with Paychex or a similar payroll system. Knowledge of payroll compliance, reconciliations, journal entries, and general accounting principles. Proficiency in Microsoft Excel, including pivot tables and vlookups. Schedule: 4 days per week in-office, 1 day remote (Financial District) $27-$36/hour Pay Details: $27.00 to $36.00 per hour Search managed by: Shoshana Ronen Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. \nCompany Description Global Management Consulting firm.

Role: PAM Support Lead Engineer \n Location: Iselin NJ 08830 (100% Onsite) \n Contract/Full Time \n \n Skillset: PAM - Delinea/Secret Server (not looking for CyberArk) \n \n Purpose: Deliver secure, stable, and highly available PAM services supporting privileged access \n \n Key Responsibilities: \n\n • The candidate will be responsible for leading, managing, supporting, troubleshooting, and maintaining PAM platform - Delinea\n, • Lead L2/L3 support operations for Delinea Secret Server, ensuring platform stability, SLA adherence, incident management, and timely issue resolution.\n, • Ensure 24x7 availability and reliability of core PAM services, including remote access, password vaulting, and session monitoring.\n, • Execute server build and lifecycle activities, including onboarding/offboarding assets and managing role associations.\n, • Monitor system health and respond to availability alerts in a timely manner.\n, • Fulfill service requests, provide L2/L3 support, and escalate complex issues to vendor support as needed.\n, • Configure and maintain account discovery, vaults, password rotation, and approval workflows.\n, • Administer and optimize Delinea authentication and authorization policies.\n, • Maintain and support third-party integrations, including Splunk (SIEM) and Okta (Federation/MFA).\n, • Manage disaster recovery capabilities, including invocation, failover/rollback, maintaining DR plans, and conductingperiodic testing\n, • Collaborate with security, infrastructure, architecture, and business stakeholders to define support processes, operational standards, and PAM roadmap priorities.\n\n \n Skills, Qualifications & Experience Needed: \n\n • Overall 8+ years of experience in Privileged Access Management (PAM)\n, • Hands-on experience supporting Delinea Secret Server, including account onboarding, discovery, password rotation, vault administration, and policy management.\n, • Strong troubleshooting skills for Delinea platform issues, access failures, discovery jobs, connector configurations, and privileged session management.\n, • Experience integrating Delinea with Active Directory, LDAP, SIEM, ITSM, and IAM solutions.\n, • Knowledge of PAM governance, audit support, access reviews, compliance reporting, and control assurance processes.\n\n

The Food Service Supervisor plans, coordinates, directs and controls, under direction of the director, all activities related to the food production system and retail programs. Assumes authority and responsibilities during Food Service Director's absence. JOB TYPE: Full-Time LOCATION: RWJBH Cooperman FNS, in Livingston, NJ JOB ID: 690769 COMPENSATION: The Hourly rate for this position is $29.81 to $29.81. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here _ There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. • Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers., • Is responsive to customer needs., • Assists in the preparation of the budget and development of short -term and long-term financial and operational plans for the unit that support the overall objectives of the company and client., • Plans, directs, coordinates and controls resources of the Food Service Department to provide food service for customers, employees and patients., • Oversees and controls food production area directing food production personnel in cost control measures., • Monitors the performance of the unit through verification and analysis of customer satisfaction systems and financial reports., • Recommends or initiates corrective action., • Maintains product and service quality standards by conducting ongoing evaluations and investigates complaints. Recommends or initiates corrective action., • Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient/resident population., • Recommends and maintains retail services program., • Assists with recommendations and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations and personnel policies and procedures., • Supervises all food production related employees. Coordinates employee schedules, ensuring proper coverage of production areas and sanitation functions., • Recognizes and adopts activities appropriate to specific issues directly related to the age of patient/resident population., • Confers with food production and other personnel to plan menus and related activities such as dining room, bar and banquet operations., • Estimates food and beverage costs and requisitions or purchases supplies., • Inspects food and food preparation to maintain quality standards and sanitation regulations., • Maintains established systems and training programs to provide a safe working environment., • Complies with all OSHA regulations and other local, state and federal government regulations., • Maintains compliance with ARAMARK's standards of operation, client contract and within ARAMARK's Business Conduct Policy., • Maintains all records and reports necessary to comply with ARAMARK/HSS, government and accrediting agency standards, regulations and codes., • Maintains compliance with all requirements of Federal, State and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended. ·, • Performs all other related duties., • Previous work experience at Starbucks or Dunkin' is preferred., • Ability to communicate (both verbal and written) effectively with clients, customers of client and support staff., • Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style., • Ability to work with mathematical concepts such as probability and statistics., • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations., • Requires management and leadership skills and the ability to work with confidential employee, client and ARAMARK information. Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

The Director of Revenue Cycle Management owns the full revenue cycle for a fast-growing personal emergency response system (PERS) business. Our billing is high-volume and recurring for a monthly service for a large, active member base billed to Medicaid, Managed Care Organizations (MCOs), and other payors. \n This leader sets the strategy and runs the daily operation for claims submission, denial and rejection resolution, cash posting, A/R and reporting. Success requires deep payor and Medicaid/MCO knowledge, strong command of HME/DME software, RCM workflows, and the ability to build a team and a set of controls that keep recurring claims clean at scale. \n \n Responsibilities \n \n Strategy & Leadership \n\n • Develop and execute the revenue cycle strategy for PERS recurring billing, aligned with corporate financial goals and growth plans.\n, • Lead, coach and hold accountable the RCM Team Leads and staff across billing, A/R, denials, cash posting and payor portal administration.\n, • Set clear production standards, quality targets and daily operating rhythms for a high-volume team.\n\n \n Recurring Claims and Operations \n\n • Own accurate, timely, on-schedule submission of recurring monthly claims (electronic, paper and portal-based), including rental and service cycle management in Brightree and Office Ally.\n, • Serve as the business owner of Brightree billing configuration: payor setup, billing rules, claim scrubbing edits, recurring-billing runs, ERA/835 auto-posting, reports and user roles. Partner with IT and Brightree on upgrades, enhancements and issue escalation.\n, • Manage clearinghouse relationships and claim-status tools, and drive automation to reduce manual touches per claim.\n\n \n Authorizations and eligibility \n\n • Oversee the authorization and reauthorization process so that recurring services stay covered without gaps, working with intake, operations and payor partners.\n, • Ensure eligibility verification and member-status changes are caught before they turn into denials or write-offs.\n\n \n Denials, rejections and A/R \n\n • Lead denial and rejection resolution: set strategy, ensure daily follow-up, and drive root-cause remediation back to the source (intake, documentation, authorization, billing setup).\n, • Monitor A/R aging, timely filing exposure, appeals and write-offs; run initiatives to reduce aging and improve cash flow.\n, • Track denial trends by payor, plan and denial code, and bring findings and fixes to payors and internal teams.\n\n \n Cash, reconciliation and reporting \n\n • Partner with the Controller and accounting team to reconcile payments and ensure accurate posting of all insurance, partner-pay, ERA/EOB, EFT and non-automated payments.\n, • Review and approve refund and overpayment requests, and ensure posting, deposits and remittances are complete, accurate and on time.\n, • Build and present the KPI package to leadership: clean claim rate, first-pass acceptance, days in A/R, collection rate, denial rate and cash forecast variance.\n\n \n Payors, compliance and process \n\n • Manage payor portal administration, including user access, credentials and compliance, and maintain payor relationships with Medicaid agencies, MCOs and Medicare Advantage plans.\n, • Ensure compliance with payor contracts, state Medicaid rules, HIPAA and applicable DME billing requirements; support audits and payor reviews.\n, • Drive continuous process improvement across billing, collections, denial management, reporting and automation.\n\n \n Qualifications \n \n\n • 7+ years of revenue cycle experience, including 3+ years leading a billing or collections team in a high-volume environment.\n, • Hands-on experience with Brightree (or a comparable DME/HME billing and rental system) and recurring or rental billing cycles.\n, • Deep knowledge of Medicaid reimbursement, state regulatory requirements, and MCO/SNP contract and billing rules.\n, • Working knowledge of ICD-10 and HCPCS coding and CMS-1500 professional claim submission.\n, • Demonstrated success reducing denials and rejections, shortening A/R days and improving clean claim rates.\n, • Experience with authorization and reauthorization workflows, ERA/835 posting and EFT reconciliation.\n, • Strong team management skills, including performance management, training and workflow oversight.\n, • Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, SUMIF, macros) and comfort with BI and reporting tools.\n, • Experience applying automation and AI tools to revenue cycle work (for example claim-status automation, AI-assisted denial analysis, coding or documentation review, and workflow bots), with sound judgment on accuracy, human review and PHI/HIPAA safeguards.\n, • Ability to evaluate AI and automation opportunities, build the business case, pilot them with the team and measure results.\n, • Excellent analytical and problem-solving skills, with clear written and verbal communication.\n\n \n How Success is Measured \n\n • Clean claim rate and first-pass acceptance rate on recurring billing runs\n, • Days in A/R and percentage of A/R over 90 days\n, • Denial rate by payor, and time to resolve denials\n, • Net collection rate and cash versus forecast\n\n \n Compensation \n The anticipated base salary range for this position is $125,000-175,000, depending on experience, skills, and other job-related factors. This position is bonus eligible. \n \n We are committed to a diverse and inclusive workforce, one that reflects the varied communities we serve. The services we offer and the products we build greatly benefit from a range of perspectives, which can only come from diversity of all types at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and is also the smart thing for our business. We strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply. \n We are an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. \n

Reputable, well established and growing Law Firm with tons of opportunity! We are currently seeking multiple Appeals Specialist or Coordinators. Direct Hire & Fully Remote!! This Jobot Job is hosted by: Ba Tran Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $65,000 - $75,000 per year A bit about us: We are growing exponentially and have been recognized as one of the top companies to work for within our industry! An accomplishment that we are very proud of and can attribute this to our exemplary employees and leadership team. With growth, comes opportunity to continue to really strengthen our infrastructure. We are hiring for several Legal Appeals Specialist and/or Coordinators across the nation. Feel free to apply and speak to us about what opportunities you could be a great match for! Why join us? Competitive Compensation and Benefits Package (M/D/V + 401K + Life Insurance) Bonus eligible position Stable career opportunity Join a well established team who is invested in your growth and success Substantial growth in their business Nationwide Rewarding work and responsibilities Fully Remote, open to PST, CST, and EST Work Hours Job Details We are seeking a detail-driven and experienced Legal Appeals Coordinator / Specialist to join our dynamic Legal Finance team. This critical role combines expertise in legal billing appeals, e-billing compliance, and rate administration. The ideal candidate will be responsible for managing the appeals process for billing rejections or reductions, ensuring accurate implementation of billing rates, and supporting the e-billing function across multiple client platforms. This is a unique opportunity to collaborate with legal professionals, billing teams, and clients, while playing a pivotal role in optimizing revenue recovery and maintaining billing compliance. Key Responsibilities Appeals Management Review and analyze rejected, reduced, or disputed invoice line items submitted through client e-billing platforms. Draft and submit appeal justifications, corrections, or supporting documentation in alignment with client-specific billing guidelines. Track the status of all appeals and follow up to ensure timely resolution and recovery. Collaborate with attorneys and billing teams to understand service context and strengthen appeal arguments. Rate & Compliance Oversight Maintain and update client-specific billing rates, discounts, and fee structures within billing systems. Work closely with client relationship managers and billing attorneys to review rate proposals, changes, and approvals. Ensure rates and timekeeper information are accurately reflected in e-billing platforms and internal systems. Monitor compliance with negotiated billing arrangements and client guidelines. E-Billing Support Serve as a key point of contact for e-billing submissions, ensuring invoices are submitted accurately and on time through platforms like Legal Tracker, CounselLink, Serengeti, and BillBlast. Troubleshoot submission errors, perform audits, and validate successful invoice transmission and acceptance. Assist in onboarding new clients or timekeepers into e-billing systems, including rate setup and mapping. Generate regular reports on invoice status, appeal outcomes, and performance metrics. Qualifications Bachelor's degree in Accounting, Finance, Legal Studies, or a related field preferred. Minimum of 3–5 years of experience in legal billing, appeals coordination, or e-billing administration. Strong knowledge of legal billing practices, rate structures, and client guidelines. Hands-on experience with major e-billing platforms (e.g., Legal Tracker, CounselLink, BillBlast, Aderant, Elite). Excellent attention to detail, organization, and time management. Strong written and verbal communication skills, with a customer service mindset. Ability to analyze data, identify trends, and present solutions proactively. Self-motivated with a collaborative attitude and a commitment to continuous improvement. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 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Job Description JOB DESCRIPTION JOB TITLE: Job Developer (CRED program) DEPARTMENT: Employment Services CRED Program LOCATION: Bronx, NY REPORTS TO: Program Director SALARY: $45000.00 -$ 50,000.00 Annual SUMMARY: Under the Supervision of the Senior Job Developer, the Job Developer establishes and maintains activities to develop, locate and secure job opportunities for program participants; markets programs and coordinates job resources for our clientele. DUTIES & RESPONSIBILITIES: • Initiates and maintains ongoing personal contacts with a variety of business in the Light Industrial and industry representatives and job placement/training agencies to promote programs for participant placement., • Makes a substantial amount of cold calls per week to potential employers that result in job placement opportunities (60-80 cold calls per week)., • Explains the benefits and employment support services provided to employers, including addressing employer’s special need and post-employment retention services., • Researches the internet, newspapers, local agencies, and other resources for job leads., • Locate jobs for participants who have successfully completed training programs and/or are enrolled within contracted programs., • Collect data from employers related to job orders including job requirements and skills; matches job skills with applicant qualifications; refers qualified applicants to employers and conducts necessary follow-up when applicants are placed in positions., • Keeps updated regarding job fairs happening within the surrounding area, • Participates in outreach and recruitment activities and attends internal/external job fairs., • Develops employer resources and maintains a job bank. Fulfills at a minimum, a quota of (7) placements per month., • Assist with the delivery of job readiness training workshops for program participants, simulating workplace experiences., • Assist consumers in assessing their job skills for positions/job orders., • Instruct participants in job seeking, application procedures resume writing, interview preparation and job retention skills when necessary., • Provide job search/career information workshops and presentations to consumers when needed., • Arranges/schedules interviews for employers to facilitate hires., • Provide consumers with Labor Market trends and information., • Submit Weekly Activity Reports, Placement Reports and Contact Log at the conclusion of each week., • Conducts job site visits and follow-ups after placement to ensure a successful transition into gainful employment., • Monitor participants’ performance on the job and counsel consumer’s when job performance is less than satisfactory., • Spends a significant amount of time cultivating relationships with existing employers that supersedes referring candidates for job opportunities; employers should be encouraged to become “partners” of Westhab and support the acquisition of grants and new programs. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENT: HS and two years’ experience in sales, marketing, job development, social/human services or employment and training program working with disadvantaged adults. Must have a valid NYS Driver’s License and car available for work. Must be able to effectively market and represent our programs, our clients and services to employers. Must be able to effectively communicate in writing and orally as, ideally, candidates will make presentations, facilitate job readiness workshops and make a connection with various business representatives. In addition, the ideal candidate must be able to utilize time management techniques to organize and prioritize work to meet contracted deadlines & timelines. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Title: LoanIQ Application Support Engineer \n Location: Jersey City NJ \n \n Job description \n Job Summary \n We are looking for an experienced LoanIQ Production Support Lead to lead endtoend production support incident management and operational stability for the LoanIQ platform and its integrated ecosystem The ideal candidate should have strong handson LoanIQ support experience excellent troubleshooting capabilities and solid technical exposure across NET Oracle SQL Server J2EE UNIX Informatica MQ Mule and OpenShift \n The role requires strong experience in highseverity incident management root cause analysis monitoring release support and continuous service improvement \n Key Responsibilities \n\n • Lead endtoend LoanIQ production support and maintain overall platform stability\n, • Manage highseverity incidents service restoration escalations and problem followups\n, • Troubleshoot LoanIQ batch processing job failures feeds files and integration issues\n, • Investigate upstream and downstream applicationinterface failures\n, • Proactively monitor production health and identify potential operational risks\n, • Analyze business impact and recommend appropriate risk mitigation and preventive actions\n, • Use Splunk and Dynatrace for monitoring troubleshooting log analysis and performance investigation\n, • Support LoanIQ releases upgrades implementations infrastructure changes and production deployments\n, • Troubleshoot application and platform issues across NET Oracle SQL Server J2EE UNIX Informatica MQ Mule and OpenShift\n, • Perform root cause analysis RCA for recurring and critical production issues\n, • Maintain support runbooks operational procedures knownerror documentation defects and workarounds\n, • Provide timely incident status and escalation communication to business and technology stakeholders\n, • Partner with business CIO infrastructure vendor engineering and platform teams\n, • Participate in oncall support for critical incidents weekend deployments infrastructure changes disaster recovery exercises and industry testing\n, • Drive continuous improvement automation operational resilience and service stability\n\n Required Skills \n\n • Proven years of experience in application development andor production support\n, • Strong handson experience supporting the LoanIQ platform in production\n, • Strong experience in L2L3 Production Support and Incident Management\n, • Experience handling P1P2 or highseverity production incidents and service restoration\n, • Strong troubleshooting experience involving batch jobs feeds files interfaces and integrations\n, • Technical knowledge of NET Oracle SQL Server J2EE UNIX Informatica MQ Mule and OpenShift\n, • Strong understanding of application monitoring log analysis and production health monitoring\n, • Experience with root cause analysis problem management and operational risk management\n, • Experience supporting production releases deployments upgrades and environment changes\n, • Strong stakeholder management communication and documentation skills\n, • Ability to participate in an oncall and afterhours production support rotation\n\n Desired Skills \n\n • Strong experience with Splunk and Dynatrace\n, • Knowledge of ITSM ITIL processes including Incident Problem and Change Management\n, • Experience supporting complex financial or banking applications\n, • Exposure to disaster recovery and business continuity exercises\n, • Experience working with infrastructure middleware database product and vendor teams\n\n Primary Skills \n LoanIQ Production Application Support Incident Problem Management UNIX Oracle SQL Server NET J2EE Informatica MQ Mule OpenShift Splunk Dynatrace RCA BatchJob Support \n Skills \n Mandatory Skills : Dynatrace, MySQL, Oracle Linux Administration, Splunk \n Good to Have Skills : Critical Incident Response, Major incident management \n \n We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. \n \n https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

We are seeking an experienced Senior Managed Services Engineer (Tier 3) to provide advanced technical support, troubleshoot complex IT issues, and deliver exceptional service in a fast-paced Managed Services Provider (MSP) environment. This is a hands-on, customer-facing role supporting a key client in Midtown Manhattan. The ideal candidate brings strong expertise in Microsoft technologies, Windows Server, networking, virtualization, and cloud infrastructure, along with the ability to independently resolve escalated technical issues and mentor junior engineers. If you enjoy solving challenging technical problems, working directly with customers, and serving as a trusted technical resource, this is an excellent opportunity to make an impact. \n \n Key Responsibilities \n\n • Serve as a senior escalation resource for Tier 1 and Tier 2 support teams, troubleshooting complex hardware, software, network, and infrastructure issues.\n, • Provide onsite and remote technical support for workstations, servers, networks, cloud services, and business-critical applications.\n, • Administer and troubleshoot Microsoft 365, Windows Server, Microsoft Entra ID (Azure AD), Intune, and Active Directory environments.\n, • Support network infrastructure, including firewalls, switches, routers, VPNs, DNS/DHCP, and remote access solutions.\n, • Manage and troubleshoot virtualization platforms, server hardware, storage systems, and backup solutions.\n, • Assist with infrastructure upgrades, hardware replacements, cloud migrations, and Microsoft 365 implementations.\n, • Configure, deploy, and maintain workstations, servers, peripherals, and software.\n, • Mentor junior engineers, share technical knowledge, and promote troubleshooting best practices.\n, • Maintain accurate technical documentation, ticket updates, and standard operating procedures.\n, • Prioritize and resolve service requests efficiently while maintaining high customer satisfaction.\n, • Participate in a rotating after-hours on-call schedule.\n\n Required Qualifications \n\n • 5+ years of technical support experience within a Managed Services Provider (MSP) environment.\n, • Proven experience providing Tier 3 technical support and resolving complex infrastructure and end-user issues.\n, • Advanced knowledge of Windows 10/11, Windows Server 2016+, and Microsoft 365 administration.\n, • Strong experience with Microsoft Entra ID, Active Directory, Intune, Conditional Access, and identity management.\n, • Expertise in networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching, firewalls, and VPN technologies.\n, • Hands-on experience with virtualization technologies, server hardware, RAID, SAN storage, and remote access solutions.\n, • Experience supporting Microsoft Exchange Online, SharePoint, Remote Desktop Services, and cloud environments.\n, • Strong diagnostic, troubleshooting, and root-cause analysis skills.\n, • Ability to independently manage escalated technical issues and competing priorities.\n, • Excellent customer service, communication, and technical documentation skills.\n, • Experience mentoring or providing technical guidance to junior support engineers.\n\n Preferred Qualifications \n\n • Experience with MSP tools, including Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), and network monitoring platforms.\n, • PowerShell scripting, automation, or experience with Python, Bash, or VBScript.\n, • Familiarity with macOS, iOS, Android, VoIP, and Google Workspace.\n, • Experience supporting cloud migrations, infrastructure upgrades, and technical projects.\n, • Microsoft, Cisco, or security certifications such as AZ-104, MD-102, SC-300, CCNA, CCNP, Security+, or CISSP.\n\n What Makes You Successful \n\n • You are a hands-on technical problem solver who thrives on resolving complex IT challenges.\n, • You take ownership of issues from initial troubleshooting through resolution.\n, • You communicate technical concepts clearly to customers and colleagues.\n, • You balance technical expertise with a strong sense of urgency and customer service.\n, • You enjoy mentoring others while continuously expanding your own technical knowledge.\n, • You are organized, adaptable, and comfortable working independently in a dynamic MSP environment.\n\n \n This position primarily supports a dedicated customer in Midtown Manhattan and requires onsite presence at least three days per week, with additional remote support responsibilities. Participation in a rotating after-hours on-call schedule is required. The role may involve occasional lifting of equipment up to 25 pounds and physical activities associated with workstation and infrastructure installations.

At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. \n \n At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. \n \n Position: Collaboration Engineer \n Location: Florham Park, NJ 07932 \n Hiring: Fulltime with Hexaware Technologies. \n \n Key Responsibilities: \n \n Audio/Video & Meeting Rooms: \n\n • Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them.\n, • Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle.\n, • Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting.\n, • Write and maintain the SOPs that keep AV deployments consistent from site to site.\n\n Telephony & Unified Communications: \n\n • Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect.\n, • Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems.\n, • Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up.\n, • Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way.\n, • Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation.\n\n Mobility & Device Management: \n\n • Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy.\n, • Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement.\n, • Track Telecom Expense Management - review carrier bills, catch overspend, find savings.\n, • Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices.\n, • Train support staff on mobility troubleshooting and device management procedures.\n\n Vendor & Project Work: \n\n • Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues.\n, • Help build and track project plans and KPIs for AV, telephony, and mobility work.\n, • Flag and report cost savings as old systems and lines get retired.\n\n \n Collaboration: \n\n • Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience.\n, • Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts.\n, • Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues.\n\n Qualifications: \n\n • Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience.\n, • 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony.\n, • Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron).\n, • Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking).\n, • Experience with MDM/MAM (Intune or similar) and device lifecycle management.\n, • Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems.\n, • Strong vendor coordination and documentation skills.\n, • Able to travel to sites as needed for installs, events, and cutovers.\n\n

Job Description Job Title: Senior Service Now Leader Job Id: 26-04451 Location: Newark, NJ (Hybrid 3 days onsite) Duration: 06 Months Contract Description: Driving operational excellence through ServiceNowstrategy, IT asset optimization, and enterprise discovery aligning technology, processes, and teams for measurable business outcomes. We are seeking an experienced ServiceNow expert to lead the design, development, and operational ownership of our ServiceNow platform. This role is ideal for ahighly skilled technical professional who excels at solving complex challenges, driving automation, and ensuring the platform aligns with business objectives ,ITIL processes, and organizational best practices. The successful candidate will partner closely with IT and business stakeholders to deliver efficient, secure, and scalable digital workflows. Key Responsibilities Platform Architecture &Administration • Own configuration, maintenance, and optimization of ServiceNow core modules: Incident, Problem, Change, Request/Service Catalog, Knowledge, CMDB, Discovery, and Asset Management., • Manage update sets, source control, environment strategy, and release deployments across Dev/Test/Prod., • Oversee platform governance, enforce standards, and lead platform roadmap discussions. Custom Development &Automation • Design and implement advanced workflows, custom applications, client/server scripts, and Flow Designer automations., • Develop high quality, scalable scripts using JavaScript and Glide APIs., • Extend platform capabilities through IntegrationHub and scripted REST/SOAP APIs. Integrations & DataExchange • Architect, build, and maintain secure integrations with enterprise systems (REST/SOAP, OAuth, MID Server)., • Support integrations with device management, identity, and infrastructure systems (e.g., Intune, Workspace ONE, vendor ticketing connectors). CMDB, Discovery & AssetManagement • Lead CMDB data modeling, reconciliation, normalization, and CI lifecycle improvements., • Maintain and tune Discovery schedules, probes, patterns, and classification logic., • Support SAM/HAM processes, job runs, and data quality initiatives. Platform Security &Compliance • Implement and maintain RBAC, access controls, audit logging, and platform security standards., • Ensure compliance with organizational and regulatory requirements. Upgrades, Reliability &Observability • Plan and execute upgrades, patches, and hotfixes with minimal business disruption., • Maintain Performance Analytics indicators, collections, and dashboards., • Monitor platform health and proactively resolve performance issues. Documentation, Enablement& Leadership • Produce technical design documents, runbooks, and admin/user guides., • Mentor junior team members and provide SME level guidance to project and operations teams., • Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications • 7 years of hands on ServiceNow development and administration experience., • Expert knowledge of ITIL based ITSMprocesses., • Advanced proficiency in JavaScript, GlideAPI, Flow Designer, IntegrationHub, and ServiceNow Studio., • Strong background integrating ServiceNow withenterprise systems via REST/SOAP APIs., • Proven experience leading platform levelinitiatives and technical decision making., • Excellent analytical, debugging, and problem solvingskills. Preferred Qualifications • ServiceNow CSA plus one or more CIScertifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery). Experience with: • Service Operations Workspace, • CMDB/Discovery/Service Mapping, • Performance Analytics, • SAM/HAM job configuration and optimization, • Intune or Workspace ONE integrations, • Familiarity with Agile/Scrum methodologiesand CI/CD for ServiceNow., • Experience in complex, distributed, or public sectorenvironments. Soft Skills • Exceptional communication andpresentation skills., • Ability to partner effectivelywith business leaders, engineers, and vendors., • Strong organization andprioritization skills; capable of managing multiple initiatives simultaneously. Skill Table: Skill Required / Desired Amount of Experience 7 years of hands on ServiceNow development and administration experience. Required 7 Years Expert knowledge of ITIL based ITSM processes. Required 7 Years Advanced proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and ServiceNow Studio. Required 7 Years Strong background integrating ServiceNow with enterprise systems via REST/SOAP APIs. Required 7 Years Proven experience leading platform level initiatives and technical decision making. Required 7 Years Excellent analytical, debugging, and problem solving skills. Required 7 Years Compensation: The hourly rate for this position is between $100.00-$109.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations. Contact: Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com

Job Description Field Technician Maryland Energy Advisors (MDEA) is a rapidly growing energy management firm delivering energy efficiency and sustainability programs for utilities and communities across the region. As part of our continued expansion, we are seeking a qualified Home Energy Auditor to support residential energy efficiency and home weatherization programs throughout New Jersey. In this role, you will conduct in-home energy assessments for income-qualified and residential customers, identifying energy-saving opportunities, educating homeowners, and supporting the delivery of utility-funded energy efficiency measures. You will work closely with program managers, field services staff, contractors, and utility partners to ensure audits are completed accurately, safely, and in compliance with program guidelines and quality standards. The ideal candidate is detail-oriented, customer-focused, and comfortable working in the field. Strong communication skills, technical aptitude, and a commitment to delivering a positive customer experience are essential. If you enjoy hands-on work, problem-solving, and making a tangible impact on household energy affordability and comfort, this is an excellent opportunity to grow with a mission-driven organization supporting New Jersey communities. PRIMARY RESPONSIBILITIES • Support the day-to-day operations of a residential utility energy efficiency and home weatherization program, ensuring high-quality service delivery and a positive customer experience for eligible households., • Generate and manage audit leads through door-to-door outreach and community-based engagement within assigned neighborhoods, representing the program professionally and in alignment with utility guidelines., • Perform in-home and visual energy assessments of residential properties, evaluating HVAC systems, windows, doors, insulation, appliances, lighting, and other building components to identify energy efficiency opportunities., • Educate residents on household energy use, comfort, health, and safety, and provide clear guidance on practical actions and utility incentives that can reduce energy costs., • Prepare and deliver energy assessment reports with personalized recommendations, ensuring accurate documentation and data entry in program tracking systems., • Install eligible no-cost or low-cost direct-install energy-saving measures in accordance with program requirements and safety protocols., • Introduce and refer residents to additional utility-sponsored programs and services, supporting increased program participation and comprehensive energy savings., • Perform other duties as assigned to support the successful execution of program field operations. REQUIRED QUALIFICATIONS • High school diploma or equivalent., • Minimum of 1 year of professional experience in residential energy auditing, building science, weatherization, or utility-funded energy efficiency programs., • Strong knowledge of residential energy audits, weatherization practices, and direct-install energy efficiency measures., • Excellent communication and interpersonal skills, with the ability to effectively engage and educate customers from diverse backgrounds., • Strong problem-solving skills and ability to respond to field-based challenges with professionalism and sound judgment., • Ability to work independently while also collaborating effectively as part of a field services team., • Comfort using technology, including handheld data collection devices, mobile applications, and program tracking systems., • Ability to perform the physical requirements of the role, including bending, stooping, reaching, climbing stairs, and working in various residential environments., • Flexible availability, including occasional evenings and weekends based on customer and program needs., • Valid driver’s license with a clean driving record and reliable transportation., • Ability to pass a criminal background check and drug screening, as required by utility and program partners. PREFERRED QUALIFICATIONS • BPI certification preferred. If not currently certified, MDEA will provide training and support to obtain BPI certification., • Bachelor’s degree in Energy, Environmental Studies, Communications, Business Administration, or a related field (or equivalent professional experience)., • Experience supporting utility-sponsored energy efficiency or demand response programs for utilities, state or local governments, or nonprofit organizations., • Prior experience with door-to-door outreach, customer acquisition, or lead generation in residential settings., • Bilingual (English/Spanish or other languages commonly spoken in New Jersey communities) is a plus., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Familiarity with New Jersey Clean Energy or other regional home weatherization and residential energy efficiency programs., • Strong time-management skills and demonstrated ability to manage a high volume of field activities across multiple neighborhoods. WORK ENVIRONMENT • This position is primarily field based, with most of the time spent conducting in-home energy audits and assessments at residential properties., • Auditors work independently in customers’ homes across assigned service territories, traveling daily between audit locations., • Work is performed in a variety of residential settings and may involve basements, attics, crawlspaces, and utility rooms., • This role requires regular interaction with homeowners and occupants, emphasizing professionalism, safety, and customer service., • Limited administrative and reporting tasks are completed remotely or from home using mobile and cloud-based program systems., • Work schedules may include occasional evenings or weekends to accommodate customer availability and program needs. BENEFITS MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job Description Purpose of Role: We are seeking a Technology & Automation Coordinator to support and optimize the technology platforms, CRM systems, business applications, reporting tools, and digital workplace solutions. This role focuses on workflow automation, system integrations, data management, reporting, and process improvement initiatives that help departments work more efficiently and effectively across the environment. The ideal candidate is technically skilled, solutions-oriented, and comfortable working with multiple platforms to streamline processes, improve data quality, enhance user experiences, and support business operations. Responsibilities : • Design, build, and maintain automated workflows and integrations using Microsoft Power Automate, Zapier, APIs, webhooks, and related technologies., • Connect and synchronize data across HubSpot, Microsoft 365, SharePoint, website platforms, and other business applications., • Identify opportunities to automate manual processes and improve operational efficiency., • Administer and maintain HubSpot and other business systems., • Manage CRM records, workflows, forms, automation, lists, reporting, and integrations., • Maintain data integrity through audits, imports, exports, cleanup projects, segmentation, and governance practices., • Create dashboards and reports to measure system utilization, business development activity, engagement, and operational effectiveness., • Analyze data and recommend technology-based solutions that improve processes and user adoption., • Manage and update website content, attorney biographies, practice area pages, publications, events, and related digital assets., • Maintain and enhance the firm's intranet, including employee resources, announcements, navigation, and user support., • Support application implementations, upgrades, testing, troubleshooting, and end-user training., • Document workflows, system processes, integrations, and technology procedures., • Partner with IT, Marketing, HR, Finance, and Operations on technology and process improvement initiatives., • Serve as a resource for system support, reporting, automation, and business application administration. Qualifications : • Bachelor's degree in Information Systems, Computer Information Systems, Business Technology, Computer Science, Business Administration, or a related field preferred., • 2-5 years of experience supporting CRM platforms, business systems, workflow automation tools, digital workplace technologies, or related applications., • Hands-on experience building and maintaining automated workflows and integrations using Microsoft Power Automate, Zapier, APIs, webhooks, and similar technologies., • Experience troubleshooting integrations, workflow issues, and data synchronization challenges across multiple systems., • Experience administering HubSpot, Salesforce, Microsoft Dynamics, or a similar CRM platform strongly preferred., • Strong understanding of CRM administration, database management, reporting, data governance, and system integration best practices., • Experience supporting Microsoft 365, SharePoint, intranet platforms, or other business collaboration tools preferred., • Experience with WordPress or other website content management systems preferred., • Familiarity with Google Analytics, Google Tag Manager, Search Console, Power BI, or similar reporting and analytics tools., • Basic knowledge of HTML and website management principles preferred., • Strong technical aptitude with the ability to learn new systems quickly and identify opportunities for process improvement., • Excellent attention to detail when working with data, reporting, system configuration, and automation., • Strong analytical, organizational, and project management skills., • Ability to manage multiple priorities and meet deadlines in a fast-paced professional services environment., • Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical users and provide effective training and support., • Experience in a law firm or professional services environment is a plus. Compensation & Benefits • Salary: Competitive salary, commensurate with experience and qualifications., • Additional Compensation: Eligible for discretionary year-end bonus and merit-based increases based on performance., • Benefits: Comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Description Driving operational excellence through Service Nows trategy, IT asset optimization, and enterprise discovery - aligning technology, processes, and teams for measurable business outcomes. Senior Service Now Leader Location: Newark, NJ (Hybrid 3 days onsite) Contract:6 months We are seeking an experienced ServiceNow expert to lead the design, development, and operational ownership of our ServiceNow platform. This role is ideal for highly skilled technical professional who excels at solving complex challenges, driving automation, and ensuring the platform aligns with business objectives, ITIL processes, and organizational best practices. The successful candidate will partner closely with IT and business stakeholders to deliver efficient, secure, and scalable digital workflows. Key Responsibilities Platform Architecture &Administration Own configuration, maintenance, and optimization of ServiceNow core modules: Incident, Problem, Change, Request/Service CatLog, Knowledge, CMDB, Discovery, and Asset Management. Manage update sets, source control, environment strategy, and release deployments across Dev/Test/Prod. Oversee platform governance, enforce standards, and lead platform roadmap discussions. Custom Development &Automation Design and implement advanced workflows, custom applications, client/server scripts, and Flow Designer automations. Develop high quality, scalable scripts using JavaScript and Glide APIs. Extend platform capabilities through Integration Hub and scripted REST/SOAP APIs. Integrations & Data Exchange Architect, build, and maintain secure integrations with enterprise systems (REST/SOAP, OAuth, MID Server). Support integrations with device management, identity, and infrastructure systems (e.g., Intune, Workspace ONE, vendor ticketing connectors). CMDB, Discovery & Asset Management Lead CMDB data modeling, reconciliation, normalization, and CI lifecycle improvements. Maintain and tune Discovery schedules, probes, patterns, and classification logic. Support SAM/HAM processes, job runs, and data quality initiatives. Platform Security &Compliance Implement and maintain RBAC, access controls, audit logging, and platform security standards. Ensure compliance with organizational and regulatory requirements. Upgrades, Reliability & Observability Plan and execute upgrades, patches, and hotfixes with minimal business disruption. Maintain Performance Analytics indicators, collections, and dashboards. Monitor platform health and proactively resolve performance issues. Documentation, Enablement& Leadership Produce technical design documents, runbooks, and admin/user guides. Mentor junior team members and provide SME level guidance to project and operations teams. Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications 7+ years of hands on ServiceNow development and administration experience. Expert knowledge of ITIL based IT SM processes. Advanced proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and ServiceNow Studio. Strong background integrating ServiceNow with enterprise systems via REST/SOAP APIs. Proven experience leading platform level initiatives and technical decision'making. Excellent analytical, debugging, and problem solving skills. Preferred Qualifications ServiceNow CSA plus one or more CIS certifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery). Experience with: Service Operations Workspace CMDB/Discovery/Service Mapping Performance Analytics SAM/HAM job configuration and optimization Intune or Workspace ONE integrations Familiarity with Agile/Scrum methodologies and CI/CD for ServiceNow. Experience in complex, distributed, or public sector environments. Soft Skills Exceptional communication and presentation skills. Ability to partner effectively with business leaders, engineers, and vendors. Strong organization and prioritization skills; capable of managing multiple initiatives simultaneously.

Job Description § Title: Legal Technology Systems & Workflow Automation Specialist § Practice Area: Legal Operations / Enterprise Practice Technology & Workflow Architecture § Location: Roseland, NJ (Hybrid scheduling flexibility) § Salary: $75,000.00 to $95,000.00 Base Salary (Plus eligibility for discretionary annual performance incentives, merit increases, and comprehensive medical, dental, vision, 401(k), and paid leave benefits) § Schedule: Full-time, Direct-Hire, Standard Professional Services Operational Hours § The Firm: People Placers Staffing has been retained by an esteemed, multi-practice commercial law firm that has anchored the New Jersey legal landscape for nearly a century. With a robust roster of over one hundred attorneys across regional offices in the Northeast and Mid-Atlantic, our client consistently garners prestigious accolades across Martindale-Hubbell, Chambers USA, and regional Best Law Firm evaluations. The organization is renowned for its high-caliber counsel in complex corporate transactions, healthcare regulatory matters, financial restructuring, and sophisticated commercial dispute resolution. Distinguished by an entrepreneurial ethos and a steadfast commitment to modernizing the delivery of legal services, the firm pairs traditional legal excellence with forward-looking operational infrastructure. Employees thrive within an intellectually collaborative, collegial workplace that prioritizes internal advancement, technological empowerment, and work-life balance. This role offers an impactful vantage point within a progressive firm administration that actively invests in cutting-edge business process automation. § Duties: Operating at the critical intersection of legal practice and administrative operational efficiency, the incoming specialist will drive the technical optimization, data synchronization, and process modernization across the enterprise. The role interfaces with practice group leaders, executive management, and departmental stakeholders to eliminate manual bottlenecks and optimize enterprise digital solutions. Core responsibilities include: ⨖ Architecting, configuring, and sustaining end-to-end automated enterprise workflows utilizing Microsoft Power Automate, Zapier, bespoke webhooks, and modern application programming interfaces (APIs). ⨖ Overseeing multi-directional data governance and real-time synchronization between core client relationship management platforms, Microsoft 365 environments, SharePoint repositories, and public-facing web ecosystems. ⨖ Serving as the principal administrator for the firm’s CRM and business development databases, spearheading list segmentation, record deduplication, lifecycle tracking, and data hygiene audits. ⨖ Designing and deploying executive-level business intelligence reports and dynamic performance dashboards to measure operational throughput, attorney engagement, and business development traction. ⨖ Curating digital assets across internal intranet portals and external web properties, guaranteeing the accurate presentation of attorney biographies, legal practice bulletins, seminar registrations, and organizational announcements. ⨖ Collaborating with administrative departments—including finance, human resources, marketing, and IT—to diagnose operational inefficiencies and introduce tailored automated solutions. ⨖ Formulating comprehensive technical documentation, systems manuals, and integration protocols while providing patient, high-touch support and training to legal practitioners and administrative staff. § Qualifications: Candidates must present proven experience in business systems administration and digital process improvement, ideally within professional services or legal environments. ⨖ Bachelor’s degree in Computer Information Systems, Information Technology, Business Administration, or a closely related discipline, or demonstrable equivalent professional experience. ⨖ Two (2) to five (5) years of progressive professional experience administrating enterprise CRM platforms, workflow orchestration utilities, and digital workspace ecosystems. ⨖ Demonstrated technical competency in configuring automated data exchanges and conditional logic using tools such as Microsoft Power Automate, Zapier, and custom API/webhook endpoints. ⨖ Prior experience diagnosing data flow failures, API connection interruptions, and database mapping anomalies across disparate corporate software tools. ⨖ Exceptional interpersonal and consultative communication capabilities, with a proven ability to translate complex systems requirements into accessible language for non-technical attorneys and personnel. § Skills: The following credentials and proficiencies will distinguish top-tier applicants and accelerate organizational impact: ⨖ Substantive administrative mastery within HubSpot, Salesforce, Microsoft Dynamics, or specialized legal CRM environments. ⨖ Familiarity with legal operations management, matter lifecycle protocols, or legal billing and practice management architectures. ⨖ Practical working proficiency in content management frameworks such as WordPress, alongside foundational knowledge of front-end markup (HTML/CSS). ⨖ Demonstrated aptitude with business intelligence and performance reporting platforms, including Power BI, Google Analytics, or Google Tag Manager. ⨖ Proven capability to balance concurrent technical projects, adhere to institutional deadlines, and uphold rigorous data governance standards. !Notice¡ This a job advertisement on behalf of our client and does not reflect the full job description for the role. Any qualified candidates are encouraged to apply. You will need to provide transcripts, a portfolio or systems overview sheet, and a cover letter in order to be considered for this role. This posting does not constitute an offer of employment, and the listed compensation details may vary by state or experience and will be discussed thoroughly during the interview phase.

ANV is a global specialty insurance platform operating across the United States, United Kingdom, and Europe. Backed by AmTrust Financial Services and Blackstone Credit & Insurance, we bring together a portfolio of established MGAs and specialist underwriting businesses delivering innovative insurance solutions across multiple markets. \n \n As a rapidly growing platform, ANV combines the strength of established insurance businesses with the opportunity and energy of a scaling organization. We are committed to underwriting excellence, entrepreneurial thinking, and empowering our people to make a meaningful impact as we continue to build the next generation of specialty insurance businesses. \n \n The Company seeks a commercially astute real estate executive to lead its global real estate and workplace services. Reporting to the CFO, the VP, Global Head of Real Estate will align the portfolio with business priorities, execute commercially competitive transactions, deliver exceptional office environments, and establish a consistently high standard of workplace and client service. \n \n This is a hands-on leadership role spanning portfolio strategy, transactions, design and construction, lease administration, facilities, hospitality, physical security, and health and safety. The successful candidate will combine financial discipline and sophisticated deal-making with strong design judgment and the discretion, responsiveness, and attention to detail expected in a demanding financial services environment. \n \n Key Responsibilities \n Business Partnership and Portfolio Strategy \n\n • Serve as the principal real estate advisor to the CFO and executive leadership, translating business strategy, workforce plans, and growth opportunities into actionable location and occupancy decisions.\n, • Develop a global portfolio strategy that balances cost, flexibility, talent access, operational resilience, and the quality of the employee and client experience.\n, • Present clear recommendations and business cases for investment, consolidation, expansion, and relocation, including real estate implications of M&A activity.\n\n Transactions and Commercial Negotiation \n\n • Lead site selection and negotiations for leases, renewals, expansions, relocations, and exits, directing brokers and partnering with Legal on documentation and risk.\n, • Evaluate total occupancy cost, cash flow, capital requirements, landlord incentives, and alternative deal structures; negotiate favorable economics and terms that preserve business flexibility.\n, • Own landlord and broker relationships and oversee lease administration, critical dates, obligations, and occupancy cost reviews across jurisdictions.\n\n Design and Construction \n\n • Lead projects from feasibility and programming through design, procurement, construction, commissioning, and occupancy, with accountability for budget, schedule, quality, and business continuity.\n, • Set elevated standards for architecture, interiors, furniture, lighting, acoustics, meeting technology, and client-facing environments; translate executive expectations into coherent, practical designs.\n, • Select and direct architects, engineers, project managers, contractors, and specialist vendors. Challenge estimates, procurement strategies, and change orders while protecting design intent and long-term value.\n\n \n Workplace Operations and Client Service \n\n • Oversee facilities, reception, meeting and event support, food and beverage, mail and shipping, and other workplace services through internal resources and external partners.\n, • Deliver high-touch service for executives, employees, and visiting clients, with particular attention to discretion, anticipation of needs, presentation, and prompt resolution of issues.\n, • Establish service standards, preventive maintenance programs, vendor performance measures, and escalation procedures that provide consistent quality across a geographically dispersed portfolio.\n, • Partner with IT on reliable audiovisual and workplace technology, and oversee physical security, access control, and health and safety in coordination with relevant internal specialists and local advisors.\n\n \n Financial Stewardship and Functional Leadership \n\n • Own global real estate operating and capital budgets, forecasts, and reporting. Explain variances, identify savings, and make disciplined trade-offs between cost, quality, and service.\n, • Build an effective operating model with clear accountability, appropriate staffing, strong vendor governance, and practical procurement and approval controls.\n, • Lead the real estate transition from the former parent, including TSA exit planning, knowledge transfer, systems and data readiness, and continuity of services.\n, • Lead and develop employees and service partners; establish meaningful measures of portfolio efficiency, project delivery, service quality, and stakeholder satisfaction.\n\n \n Qualifications \n\n • 12 or more years of progressive corporate real estate and workplace experience, including senior responsibility for a multinational portfolio and direct engagement with executive leadership.\n, • Demonstrated commercial acumen and a strong record of personally leading complex negotiations, evaluating transaction economics, and presenting persuasive investment recommendations to finance leaders.\n, • Substantial experience delivering premium corporate interiors and technically complex office projects, with the ability to assess design quality, scrutinize construction costs, and hold delivery teams accountable.\n, • Experience in hedge funds, asset management, private equity, financial services, or similarly demanding professional environments is strongly preferred. A proven high-touch service orientation is essential.\n, • Broad operational capability across facilities, hospitality, lease administration, vendor management, security, and workplace services, including experience working across countries and cultures.\n, • Executive presence, sound judgment, discretion, and strong communication skills, coupled with a willingness to engage directly in negotiations, project details, and operational issues.\n, • Bachelor’s degree in real estate, business, finance, architecture, construction management, or a related discipline, or equivalent relevant experience.\n, • Ability to travel internationally as business needs require.\n\n

Vice President, Fund Accounting | Private Equity & Private Credit \n Location: New Jersey, USA | Hybrid \n Specialisms: Private Equity & Private Credit \n \n Ready to take the next step in fund accounting leadership? \n I'm recruiting for Vice President-level opportunities within the Private Assets business of a leading global alternative asset administrator in New Jersey. \n These opportunities are particularly interesting for experienced fund accounting professionals who want greater ownership of complex investment portfolios, client relationships and the teams responsible for delivering them. \n With opportunities across Private Equity and Private Credit, we're interested in speaking with professionals who combine strong technical accounting knowledge with the ability to lead people, manage stakeholders and improve how fund accounting operations are delivered. \n You don't need experience in both Private Equity and Private Credit. Strong experience in either area is relevant. \n \n About the opportunity: \n At VP level, you'll take a broader leadership role across fund accounting operations, overseeing accounting delivery, managing teams and acting as a senior point of contact for clients. \n Depending on your experience, you could be considered for: \n Private Equity Fund Accounting \n\n • NAV oversight, partnership accounting and financial reporting\n, • Capital calls, distributions and investor allocations\n, • Management fees, carried interest and waterfall calculations\n, • Complex fund structures and client reporting\n\n Private Credit Fund Accounting \n\n • Private debt and direct lending fund accounting\n, • NAV oversight and financial reporting for credit-focused funds\n, • Loan-related accounting, interest accruals and fair value reporting\n, • Investor reporting and complex investment structures\n\n \n What you'll be doing: \n\n • Leading fund accounting teams and supporting the development of Managers, Supervisors and accounting professionals.\n, • Overseeing NAV calculations, financial statements and reporting across complex private investment funds.\n, • Taking ownership of key client relationships and acting as a senior contact on technical and operational matters.\n, • Reviewing complex accounting treatments, fund structures, allocations and investor reporting.\n, • Overseeing reporting deadlines, audit coordination and the quality of client deliverables.\n, • Working closely with senior stakeholders and specialist teams across fund operations, tax and financial reporting.\n, • Identifying opportunities to improve processes, strengthen controls and increase operational efficiency.\n, • Supporting new fund launches, client onboarding and operational improvements.\n\n \n What we're looking for: \n We're interested in experienced fund accounting professionals who bring strong technical capability alongside leadership and commercial judgement. \n Ideally, you'll have: \n\n • Significant experience in fund accounting, Private Equity, Private Credit or alternative investments.\n, • Strong knowledge of NAV oversight, financial statements, general ledger accounting and complex fund structures.\n, • Experience leading teams, developing accountants or managing fund accounting operations.\n, • Confidence managing client relationships and communicating with senior stakeholders.\n, • Experience reviewing technical accounting work and overseeing reporting deliverables.\n, • Knowledge of US GAAP and relevant financial reporting requirements.\n, • Strong organisational skills and the ability to manage multiple funds, priorities and deadlines.\n\n Experience with Investran, Allvue, eFront, Geneva or similar platforms would be beneficial, but no specific system is essential. \n A CPA or relevant professional accounting qualification would be welcome, although equivalent experience will also be considered. \n Transferable backgrounds we'd consider \n You don't necessarily need to hold a Vice President title today. \n We'd welcome conversations with experienced professionals from: \n\n • Private Equity or Private Credit fund administration\n, • Alternative investment managers and private investment firms\n, • Fund Controller and investment accounting teams\n, • Private debt and direct lending platforms\n, • Big Four or accounting advisory firms with significant hands on private funds experience\n, • Senior fund accounting and financial reporting leadership roles\n\n \n Experienced Fund Accounting Managers, Senior Managers and Fund Controllers ready for a VP-level move are encouraged to apply. We're particularly interested in people who have already taken ownership of accounting deliverables, developed teams and built strong relationships with clients or senior stakeholders. \n \n Apply directly or message me to discuss which team could be the strongest fit for your experience.

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Role: Senior Automation Tester with Life & Annuity domain Experience \n Locations: Austin, TX / New York, NY \n Fulltime \n \n Job Description \n Must Have Technical/Functional Skills \n 6+ years of hands-on automation experience using Playwright, Selenium, Tosca, or equivalent frameworks with Java, TypeScript, Python, or C#. \n Strong experience in UI, REST API, integration and regression automation using tools such as Postman, Rest Assured, Karate or SoapUI. \n Working knowledge of SQL-based backend validation, test-data management, Git, and CI/CD integration using GitLab, Jenkins or Azure DevOps. \n Experience with reusable automation frameworks, defect management, execution reporting and quality-engineering practices. \n Life Insurance, Annuity, policy administration or regulated financial-services testing experience is preferred. \n \n Roles & Responsibilities \n \n Design, develop and maintain reusable UI and API automation frameworks for functional, integration and regression testing. \n Automate critical Life & Annuity workflows such as new business, underwriting, policy servicing, premium processing and claims. \n Integrate automation suites into CI/CD pipelines and analyze failures across application, environment, test-data and script layers. \n Perform SQL validation, manage test data, track defects and publish automation coverage and release-readiness reports. \n Coordinate with Business Analysts, developers, DevOps and onsite/offshore QA teams during Agile delivery and production stabilization. \n \n Generic Managerial Skills, If any \n \n Strong ownership, analytical thinking, problem-solving and customer-facing communication. \n Ability to estimate automation work, prioritize high-risk scenarios and report blockers or release-quality concerns. \n Experience mentoring junior engineers and conducting automation-framework or code reviews. \n Ability to coordinate effectively across onsite and offshore teams in an Agile delivery model. \n Willingness to support critical releases, production validation and US business-hour coordination when required. \n

Flexible Hybrid Schedule, Ready to move beyond traditional tax compliance and become a trusted advisor to high-net-worth individuals and families? This Jobot Job is hosted by: Mark C. Johnson Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $120,000 - $140,000 per year A bit about us: Our client is a leading independent wealth management and family office firm serving high-net-worth individuals, families, executives, entrepreneurs, and institutions across the United States. The firm takes a highly integrated approach to wealth management, bringing together investment management, financial planning, tax advisory, estate planning, and family office services under one roof. Clients rely on the firm not only for technical expertise, but for trusted advice across all aspects of their financial lives. With continued growth and a strong reputation for excellence, the firm offers professionals the opportunity to work on sophisticated client engagements while building long-term, meaningful client relationships. Why join us? Unlike traditional public accounting environments, this role offers exposure to a broad range of advisory services that extend well beyond tax compliance. You'll work alongside experienced tax professionals, financial advisors, estate planning specialists, and client service teams to help high-net-worth families navigate complex financial situations. The firm values collaboration, professional growth, and delivering an exceptional client experience. Highlights include: Competitive compensation package ($120,000 – $140,000) Annual bonus opportunity (20%) Comprehensive medical, dental, and vision coverage beginning on day one 401(k) plan with company match Flexible PTO policy Paid parental leave Financial support for advanced education and professional certifications Commuter benefits Opportunities for community involvement and volunteer service Exposure to sophisticated high-net-worth tax planning and family office engagements A collaborative culture focused on long-term professional development This is an excellent opportunity for a tax professional seeking greater client interaction, advisory exposure, and a career path beyond traditional public accounting. Job Details The Senior Tax Associate will play a key role in delivering tax compliance, tax planning, financial administration, and family office services to high-net-worth individuals and families. This position combines technical tax expertise with client relationship management and financial oversight responsibilities. The successful candidate will work directly with clients and collaborate closely with members of their broader wealth management teams to provide comprehensive financial support and exceptional service. Key Responsibilities Tax Compliance & Planning Prepare and review individual, business, trust, and fiduciary income tax returns, including multi-state filings Prepare and review tax projections, estimated tax calculations, and planning analyses Respond to tax notices and assist with tax audits and examinations Conduct tax research and support special projects Review payroll tax filings and various information return filings Family Office & Financial Administration Provide business management, financial administration, and financial concierge services for multiple clients Review bookkeeping activities, including general ledger postings, payroll processing, bank reconciliations, and financial statement preparation Monitor and review client financial reporting, budgets, cash flow analyses, spending reports, and financial plans Assist with forensic accounting and financial analyses related to matrimonial matters Coordinate with advisors, attorneys, accountants, and other members of clients' professional teams Client Relationship Management Develop and maintain strong relationships with high-net-worth clients and their families Serve as a trusted resource and responsive point of contact for client requests Participate in all business aspects of client engagements, including billing, collections, and maintaining profitability Deliver a high level of service while managing multiple client relationships and deadlines Qualifications Bachelor's degree in Accounting required Master's in Taxation preferred CPA license preferred; CFP designation a plus 5–7 years of high-net-worth tax experience within a public accounting, family office, or wealth management environment Strong experience preparing and reviewing complex individual income tax returns Knowledge of tax planning, financial planning, and financial administration concepts Proficiency with CCH Axcess Tax and QuickBooks (Desktop and Online) Excellent analytical, organizational, and problem-solving skills Strong verbal and written communication abilities Ability to manage multiple priorities and deadlines in a fast-paced environment Demonstrated professionalism, integrity, dependability, and commitment to client service What Success Looks Like The ideal candidate is technically strong, detail-oriented, and highly organized, but also enjoys working directly with clients and helping them solve complex financial challenges. They are comfortable balancing tax responsibilities with broader financial administration and family office services while maintaining exceptional attention to detail and client satisfaction. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. 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Job Summary Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance. Support sales strategies and help achieve new revenue targets and service goals for accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth. Job Description MAJOR RESPONSIBILITIES: Account Management Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives. Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability, Resolve problems and ensure customers receive high-quality customer service Maintain personal contact with key customers in assigned accounts. Work directly with other key sales personnel to launch new accounts and on any save opportunities to accounts under threat or loss. Maintain existing sales programs. Internal Partnership Work directly with the Medline Field Sales team to promote sales goals and initiatives. Sales Administration Facilitate the formal and non-formal RFP process. Develop and implement sales tools and programs; educate and communicate activity and success Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales. Track customer sales performance against objectives and inform management of results. Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners. MINIMUM JOB REQUIREMENTS: Education: Typically requires a Bachelor’s degree in a business or clinical-related field. Certification / Licensure: None Work Experience: At least 4 years of account management or/and sales experience. Experience preparing business plans to align/support selling strategies. Experience developing and delivering technical presentations to various group sizes. Knowledge / Skills / Abilities: Exposure to and use of Customer Relationship Management (CRM) software. Proficiency with Microsoft Office Suite products. Position requires travel up to 50% of the time for business purposes (overnight, within state and out of state). Environment includes office setting and medical facilities. Position may require non-traditional work hours during in-services. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job title: Travel & Expense Sr. Analyst \n Duration: 06+ Months ( possibility of extension) \n location: New York, NY \n Pay Rate: $34.00/hr. on w2 \n \n About the Role \n As the Travel & Expense (T&E) Senior Analyst, you will manage and execute end-to-end travel and expense accounting and operational workflows across global business entities. Processing high-volume expense activity annually, you will play a critical role in ensuring accuracy, regulatory and policy compliance, system integrity, and timely reconciliation of corporate card and employee reimbursements. \n Key Responsibilities \n\n • Audit & Anomaly Detection: Monitor, audit, and analyze high-volume expense submissions to identify duplicate entries, out-of-policy items, and personal expenses. Conduct investigations and coordinate employee repayments/reimbursements.\n, • SAP & General Ledger Accounting: Review and reconcile monthly T&E balances in SAP. Create, format, and upload journal entry templates, identify necessary reclasses, and reconcile cash advances, personal charges, and credit balances.\n, • Month-End Close Support: Partner with the core accounting team during monthly financial closes, ensuring all expense accruals, clearing accounts, and reconciliation schedules are completed accurately.\n, • System Administration & Support: Serve as a functional administrator for SAP Concur, handling system configurations, routine maintenance, end-user support, and global rollout implementations.\n, • Corporate Card Program Management: Administer the corporate card program (Citibank Global T&E cards), including card issuance, credit limit adjustments, delinquency tracking, and card reconciliation.\n, • Stakeholder & Business Partnership: Act as a key liaison for business unit finance teams, delivering spend transparency, trend analysis, and monthly reporting to senior management.\n, • Process Improvement: Participate in ad-hoc finance optimization initiatives, internal/external audit requests, and policy enhancement projects.\n\n Qualifications & Requirements \n Basic Qualifications: \n\n • Experience: 3+ years of progressive finance or accounting experience, with substantial exposure to corporate travel and expense workflows.\n, • Technical Systems: Proven hands-on experience with SAP Concur (configuration, administration, or advanced support).\n, • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.\n, • Accounting Acumen: Solid understanding of general ledger accounting principles, reconciliations, journal entries, and month-end closing processes.\n, • Software Tools: Advanced proficiency in Microsoft Excel (VLOOKUP, XLOOKUP, Pivot Tables, nested formulas) and PowerPoint.\n\n Preferred Qualifications: \n\n • Prior experience with SAP ERP (FI/CO modules) or large-scale enterprise ERP platforms.\n, • Experience administering global corporate card programs (e.g., Citi, Amex).\n, • Exposure to multinational entities, multi-currency processing, and global tax/VAT regulations on travel spend.\n\n Key Competencies \n\n • Analytical Problem Solver: Strong investigative and analytical skills with high attention to detail in complex data reconciliations.\n, • Communication & Relationship Building: Ability to articulate financial guidelines clearly and tactfully communicate with cross-functional stakeholders and global employees.\n, • Prioritization: Proven track record of managing competing priorities and tight deadlines within a fast-paced corporate environment.\n\n

Company Overview \n Midea is one of the world’s largest home appliance brands, offering one of the most comprehensive selections of products to serve the needs of day-to-day living at home, at work, and beyond. In North America, we strive to aim high, put the customer first, transform and innovate the marketplace, and build strong partnerships across our teams. \n Midea is a global company with more than 190,000 employees and operations in more than 200+ countries. Midea America is the U.S. subsidiary of Midea Group and continues to expand its presence across North America. \n \n Job Summary \n Midea America is seeking a detail-oriented Financial Analyst/ AR & Credit Intern to support the Finance team. This position will support accounts receivable, credit administration, cash application, collections, customer account reconciliation, reporting, and month-end activities. \n The successful candidate will bring strong analytical and data management skills, attention to detail, and a collaborative working style while working closely with Finance, Sales, and customer account stakeholders. \n \n What You’ll Gain \n\n • Dedicated mentorship and guidance from experienced Finance professionals.\n, • Hands-on experience across AR, Credit, Cash Application, Collections, and financial reporting.\n, • Opportunities to strengthen Excel, data analysis, reconciliation, and problem-solving skills through real business projects.\n, • Cross-functional exposure through collaboration with Finance, Sales, and other business teams.\n, • Potential opportunity to transition into a full-time role based on performance, business needs, and position availability.\n\n \n Essential Job Responsibilities \n\n • Reconcile customer accounts and research invoice, payment, deduction, and chargeback discrepancies.\n, • Support credit administration, including new customer setup, credit documentation, limits, and account status.\n, • Assist with cash application, collections, aging reports, and month-end reconciliation.\n, • Maintain accurate customer records and validate transaction data and supporting documentation.\n, • Prepare AR reports, KPI trackers, and ad hoc analyses while supporting process improvements.\n\n \n Required Qualifications \n\n • Bachelor’s degree or above in Accounting, Finance, Business, Data Analytics, Economics, or a related field.\n, • 1–3 years of relevant experience in accounts receivable, credit, accounting, finance, data analysis, or a related area.\n, • Strong understanding of invoices, payments, receivables, reconciliation, and basic accounting principles.\n, • Proficiency in Microsoft Excel with strong analytical, data management, and problem-solving skills.\n, • Detail-oriented, organized, and open to learning and feedback, with the ability to work independently and cross-functionally.\n\n \n Preferred Qualifications \n\n • Experience with ERP, financial, or customer account management systems is preferred.\n, • Experience with AR, credit, cash application, collections, or financial reporting is a plus.\n, • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.\n, • Ability to sit, stand, and walk as needed to perform job duties.\n, • Ability to occasionally lift, carry, push, or pull up to 15 pounds, with or without reasonable accommodation.\n\n \n Compensation & Schedule \n $23.00–$28.00 per hour, based on qualifications and relevant experience. \n This is a paid, on-site, full-time internship with an expected schedule of approximately 40 hours per week, Monday through Friday. The position is intended to be a year-round internship, with continuation based on business needs and performance. \n \n Work Authorization \n\n • Applicants must be authorized to work in the United States. Midea America is unable to provide employment visa sponsorship for this position now or in the future.\n\n \n EEO Statement \n Midea America is an equal opportunity employer and values diversity. Employment decisions are based on qualifications, merit, and business needs without regard to legally protected characteristics under applicable federal, state, or local law. Reasonable accommodations will be provided to qualified individuals with disabilities as required by applicable law.

Job Description Job Code 496 Department Name IT Development Reports To Manager, Business Analysts FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, Business Analysts, the IT Operations Support Analyst is responsible for scheduling and monitoring system jobs, performing system updates and configurations, as well as escalating and documenting issues. This position requires strong attention to detail. Essential Duties and Responsibilities: • Schedules and monitors system batches daily, including weekends, • Follows established timeframes, proactively engages stakeholders to determine and publish the monthly batch calendar, and adjusts schedules due to ad hoc requests in both Production and Non-Production environments, • Updates system factor tables, • Updates security access, • Supports operations of the applications, • Triggers and monitors file transmissions, • Ensures timely reporting of all production processing problems related to supported applications, • Accurately analyzes and documents instances of application failures, • Supports applications on-site and remotely as needed, including on weekends and off hours, • Maintains support documentation and procedure manuals, • Tests the applications and documents test cases, test results, including defect descriptions, • Establishes, develops and maintains positive effective working relationships with internal stakeholders and vendors, • Performs other tasks as assigned by management/supervisory staff Qualifications (Competencies): • The requirements listed below are representative of the knowledge, skill, and/or ability required., • At least 2 years of work experience with batch scheduling and calendar planning, • Strong attention to detail; a high degree of accuracy is required, • Experience with user security administration, setting up and terminating users, creating and applying security roles, custom security access, and familiarity with security concepts, • Problem solving skills, • Effective written and oral communication skills, • Very good organizational skills, • Ability to learn and adapt to change, • Ability to work in a team oriented environment Education: Bachelor’s degree or higher from accredited college in Computer Science, Business or a related field preferred. Will consider equivalent experience. Language Skills: Speak, read, write and understand English. Reasoning Ability: High Shift This position requires regular weekend work, including Saturdays, Sundays, and holidays based on operational needs and established scheduling requirements.

Job Description Job Summary We are seeking an experienced Veeva Vault Developer/Technical Consultant to design, develop, integrate, and support solutions on the Veeva Vault platform. The ideal candidate will possess strong Vault configuration skills with Vault Java SDK development expertise and the ability to collaborate with cross-functional teams to deliver scalable, compliant, and high-quality solutions in a Life Sciences environment. Experience Technical Consultant / Lead Developer: 7-10 years of overall IT experience with 3 years of Veeva Vault implementation experience. Key Responsibilities Veeva Vault Development • Configure and customize Veeva Vault applications to meet business requirements., • Develop and maintain Vault SDK components, custom objects, workflows, and lifecycle configurations., • Design and implement integrations between Veeva Vault and enterprise applications using APIs and middleware solutions., • Support data migration, validation, testing, and deployment activities., • Troubleshoot application issues and perform root cause analysis., • Create technical designs, documentation, and solution specifications., • Integrate Veeva Vault with other platforms. Required Technical Skills Veeva Vault • Hands-on experience with Veeva Vault Platform., • Vault Configuration and Administration., • Vault SDK Development., • Object Configuration and Metadata Management., • Workflow and Lifecycle Configuration., • Vault APIs and Integration Frameworks., • Security and Permission Model. Nice to have Integration experience and technologies, • Middleware platforms (MuleSoft, Boomi, Informatica, etc.)., • Cloud platforms (AWS/Azure preferred)., • Message queues and event-driven architecture., • React JS Problem Solving & Analytical Thinking, • Strong analytical and troubleshooting skills with a structured approach to issue resolution., • Ability to perform root cause analysis and recommend sustainable solutions., • Critical thinkers capable of evaluating multiple solution options and trade-offs. Leadership & Ownership, • Strong accountability and ownership mindset., • Ability to lead technical workstreams and mentor team members., • Proactive in identifying risks, dependencies, and improvement opportunities., • Ability to influence and drive decisions in cross-functional environments. Adaptability & Learning Agility, • Ability to work effectively in fast-paced, changing environments., • Quick learner with a passion for new technologies and industry trends. Customer & Business Focus, • Strong customer-centric mindset with a focus on delivering business value., • Ability to understand business processes and align technical solutions with strategic objectives., • Commitment to quality, compliance, and continuous improvement.

Job DescriptionRight to hire position with a major investment firm. Onsite in midtown, NYC. Job Summary The Desktop Support Consultant provides responsive, customer-focused technical support for employees across desktop, mobile, collaboration, and enterprise productivity platforms. This role is a primary point of contact for end-user technology support, ensuring incidents and service requests are resolved accurately, professionally, and in alignment with established service expectations. The Desktop Support Consultant partners with Technology Services, Information Security, Networking, and Business Applications teams to troubleshoot issues, support technology initiatives, and improve the overall employee technology experience in a fast-paced financial services environment. Essential Functions Responsibilities include, but are not limited to: • Provide Tier 1 and Tier 2 support through the ticketing system, phone, email, chat, and walk-up requests., • Diagnose and resolve hardware, software, operating system, printing, mobile device, peripheral, and connectivity issues., • Manage incidents and service requests according to established SLAs; prioritize, document, escalate, and communicate status appropriately., • Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Microsoft Copilot, and related workplace productivity tools., • Install, configure, maintain, and troubleshoot desktop applications, approved software packages, endpoint configurations, and workstation images., • Configure and support laptops, desktops, mobile devices, docking stations, monitors, printers, and other end-user peripherals., • Provision and support iPhone and iPad devices using approved Mobile Device Management (MDM) solutions., • Participate in employee onboarding and offboarding, including account coordination, equipment deployment, and technology orientation., • Support financial market data platforms and business applications such as Bloomberg, FactSet, CRD, Tradeweb, LSEG Workspace, and related add-ins., • Provide audiovisual, conference room, Cisco IP telephony, IPC trading turret, and unified communications support., • Maintain workstation security updates, endpoint health, asset inventory, software records, and license information., • Perform server administration and troubleshooting, including Windows Server support, file/print services, access and permissions management, system monitoring, routine maintenance, and coordination with infrastructure teams for escalated server incidents., • Support security-related operational activities, including account access reviews, endpoint protection alerts, phishing escalations, vulnerability remediation coordination, and adherence to security policies., • Create and maintain knowledge articles, user guides, technical documentation, and support procedures., • Coordinate with vendors and third-party support providers for hardware repairs and issue resolution., • Identify opportunities to improve Service Desk processes, automation, knowledge management, and the end-user support experience., • Contribute to technology deployments, hardware refreshes, office moves, business continuity activities, shift rotations, and after-hours support as required. Qualifications • Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent professional experience., • Minimum of 3 years of desktop support, service desk, or end-user support experience in an enterprise Windows environment; financial services experience preferred., • Hands-on experience administering Windows Server environments, Active Directory, Group Policy, access permissions, endpoint protection tools, and security-related incident escalation preferred., • Strong customer service, relationship management, troubleshooting, analytical, documentation, and communication skills., • Ability to prioritize multiple tasks, work independently and collaboratively, maintain attention to detail, and support occasional travel, shift rotations, and after-hours coverage., • Preferred certifications include CompTIA A , Network , Security , Microsoft certifications, or equivalent industry-recognized credentials. payrate: 40 - 50 per hour depending on experience. #LI-PP1

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Enforce device compliance, conditional access, and security baselines Automation & Engineering • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support group policy (GPO) and transition workloads to modern management (Intune) Security & Compliance • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with PowerShell scripting (basic to intermediate) Preferred Qualifications • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy. Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 15 billion in assets under management and advisement and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia. Capital Dynamics is a recognized industry leader in responsible investment, receiving top marks (Five Stars) from PRI across all categories and investment strategies, as well as in GRESB benchmarking for its clean energy strategy. TECHNOLOGY AT CAPITAL DYNAMICS: Our Technology department is responsible for the development, secure operation, maintenance and support of Capital Dynamics' global IT infrastructure and solutions — enabling employees to communicate, collaborate and automate routine tasks, while ensuring information security and compliance with company policy and relevant regulation. THE OPPORTUNITY: We're looking for a highly capable graduate to join our Technology department as Technology Analyst in New York — the primary technology contact for our New York office, and a genuinely hands-on role from the outset. Reporting to the CTO, you'll take real ownership of the stability and quality of our Microsoft 365 environment, end-user support across every business function, and the operational backbone of our core IT processes: provisioning, asset management, and break-fix resolution. This is a designated development position: as your core competencies are established, you'll gain structured exposure to Capital Dynamics' data and AI programme — putting you at the centre of some of the most interesting technical work happening at the firm. REAL OWNERSHIP, FROM DAY ONE: This isn't a narrow, ticket-queue support seat. Our Technology function operates as a small, high-trust team, and you'll own outcomes end-to-end: • Full ownership of Microsoft 365 configuration, permissions and housekeeping across Exchange Online, Teams, SharePoint Online and OneDrive — you'll be the firm's internal M365 subject matter expert., • End-to-end ownership of user lifecycle management — provisioning, deprovisioning and access rights — for all New York-based staff., • Direct contribution to the firm's live SharePoint infrastructure, as part of our broader data programme., • Real autonomy to manage competing priorities without close supervision — and real visibility, since your work directly supports investment professionals and senior management. YOUR PATH INTO DATA & AI: Capital Dynamics is executing a material transformation of its data infrastructure and AI capability, spanning three workstreams: DataCore (a medallion lake-house architecture on Google Cloud Platform), Lattice (an agentic automation layer), and Meridian (a decision intelligence capability in planning). As your core support responsibilities are established, you'll gain structured, hands-on exposure to the platforms powering this programme: • V7Labs — the agentic automation platform through which AI agents are built, scheduled and governed across investment and operational workflows., • Claude AI — the AI platform in active use across the firm for analysis, automation and document generation., • Tamr — the machine learning-driven master data management and entity resolution platform underpinning the firm's data warehouse., • Google Cloud Platform / BigQuery — the infrastructure layer on which DataCore is built. KEY RESPONSIBILITIES: • Conduct first- and second-line troubleshooting across our Windows-based infrastructure., • Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations., • Deliver technology support to investment professionals, senior management and operational staff across the New York office, to a high, proactive service standard., • Own the end-to-end provisioning and deprovisioning process for all New York-based staff, and maintain accurate records of user status and entitlements., • Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third-party support where required., • Maintain the firm's technology asset inventory and manage device lifecycle., • Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development., • Maintain meeting room technology, AV equipment and video conferencing systems — operationally critical given the volume of internal and external calls run by our investment teams., • Document resolutions, maintain configuration records, and develop runbooks for recurring processes, so institutional knowledge is captured systematically., • Flag security and risk concerns to the Technology Delivery Manager and CTO. WHAT WE'RE LOOKING FOR: Education & Qualifications • A degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline., • Working knowledge of Microsoft 365 administration; familiarity with SharePoint configuration and permissions management is an advantage. Skills & Attributes • Clear written and verbal communication — this role requires sustained interaction with senior professionals across investment and operational functions., • Organised and self-directed, with the ability to manage competing priorities without close supervision., • A genuine interest in technology as a discipline, including current developments in data infrastructure and artificial intelligence., • A mindset suited to a real development pathway — curious, capability-driven, and ready to grow into more advanced data and AI work over time. Languages Fluent English, with superior verbal and written communication skills — essential. Base Salary range: • USD 70,000 – 75,000 per annum (depending on experience), plus bonus and benefits. Our Equal Opportunity Commitment: Capital Dynamics is an Equal Opportunity Employer and is committed to creating a global diverse workforce. We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East, and Asia. We believe diversity and inclusion ("D&I") is key to being better at what we do, and our initiatives are designed to attract, develop, and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics. Please inform our recruitment team if you have a disability, condition or difference that may require us to make any adjustments as part of your application process or during employment. Disclaimer: Due to the volume of applications we receive, we are only able to contact candidates who have been shortlisted for further consideration. If you have not heard from us within two weeks of submitting your application, please assume that your application has not been successful on this occasion. We appreciate the time you have taken to apply and encourage you to monitor our careers page for future opportunities.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position The Application Support Analyst is a mid-level expert in supporting, maintaining, and monitoring systems critical to the firm's operations and its tertiary applications. This user-support-focused role enhances users' experience with the firm's software suites, delivers resolutions to day-to-day issues, and provides end-to-end functional support to attorneys, legal staff, and business professionals. The analyst adheres to the firm's information governance policies and applies ITIL best practices while supporting core legal technology platforms, including iManage Cloud, the Intapp Risk Management Suite (OnePlace for Risk, Conflicts, Ethical Walls, Legal Holds), litigation support systems, and Litera One. The role operates in a cloud-first environment and supports the firm's ongoing digital transformation, with a focus on reliable, practical, and user-centered service. Key Responsibilities • Resolve complex end-user support issues across the firm's core legal technology platforms, including iManage Cloud, the Intapp Risk Management Suite (OnePlace for Risk, Conflicts, Ethical Walls, Legal Holds), litigation support systems, and Litera One., • Provide day-to-day Tier 2 application support, troubleshooting, and issue resolution for attorneys, legal staff, and business professionals., • Train peers and end users on current and new application functionality, ensuring successful adoption of supported platforms., • Manage user access, roles, permissions, and ethical walls across all supported applications., • Support information governance policies including document management, workspace provisioning, lateral transfers, and records retention., • Interact with and support litigation management, e-discovery, and docketing systems that integrate with the firm's technology ecosystem., • Create, update, and maintain system documentation, runbooks, and standard operating procedures., • Assist with data and case mapping across supported platforms., • Understand and support ITIL/ITSM best practices for incident, problem, and user request management., • Engage in using JIRA & Confluence for ticketing, service management, and project work., • Confer directly with end users to ensure a positive experience with supported applications and gather feedback for continuous improvement., • Align with vendor release schedules and prepare end users for upcoming UI, feature, and functionality changes., • Consult with IT Management on application support strategy, user experience enhancements, and information governance best practices. Qualifications • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field required; equivalent professional work experience will be considered., • Relevant industry certifications (iManage, ITIL, ISO 27001, or other IT certifications) are highly valued., • Minimum 3 years of relevant hands-on experience in application support or legal technology systems., • Experience supporting legal platforms such as iManage Cloud, the Intapp Risk Management Suite, and Litera One., • Familiarity with litigation support, e-discovery, and docketing platforms (e.g., Reveal/Logikcull, Milana/eDockets, or comparable systems)., • Proficiency in Microsoft 365 and common integrations for document and email management., • Experience with ethical walls, legal holds, lateral transfers, and new business intake processes, a big plus., • Familiarity with legal financial systems such as Aderant Expert or comparable platforms, a plus., • Proficient in cloud technologies, hybrid environments, and legacy on-premises infrastructure., • Proficient in collaboration platforms such as Box, Dropbox, SharePoint Online, and Microsoft Teams., • Strong understanding of ITIL/ITSM frameworks and best practices for incident, problem, and change management., • Excellent customer service skills with a proven ability to resolve end-user issues effectively and efficiently., • Strong attention to detail with excellent analytical and problem-solving skills., • Excellent verbal and written communication skills with the ability to interact effectively with attorneys, legal staff, and IT colleagues at all levels., • Experience interfacing with vendors and customers in a professional services environment., • Curiosity and passion for legal technology and continuous improvement. Preferred Qualifications • Experience with additional legal industry tools such as iManage, BigHand, scanning solutions, or comparable platforms., • Experience with the Microsoft Power Platform., • Knowledge of information governance policies, non-invasive data governance frameworks, and ISO 27001 best practices., • IT-related certifications (iManage, ITIL, ISO 27001, CEDs, or similar) are a strong plus. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $85,000—$105,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.Please review the official posters for detailed information regarding your rights and protections • Download the E-Verify Participation Poster (English & Spanish), • Download the Right to Work Poster (English & Spanish)#ZR

Job DescriptionDescription: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at www.celerant.com. The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level. Responsibilities: • Oversee all call center operations and staff, • Prepare work schedules and adjust staffing based upon volume forecasts, • Hire and onboard new team members, • Enable and motivate staff to provide a high level of customer satisfaction, • Ensure that team members meet company standards for professionalism, • Monitor and address responsiveness for tasks, • Prioritize and escalate tasks based upon multiple factors, • Evaluate performance through reporting and analysis, • Proactively effect change by improving management and processes, • Develop agents and supervisors through training and mentoring, • Collaborate with other managers to satisfy customers and achieve company goals Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude Optional Skills: • Ability to remotely manage team members, • Experience as an agent in a call center for technical products or services, • Basic SQL knowledge Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available. Requirements: Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Position Overview We are seeking a hands-on IT Administrator / Web & E-Commerce Developer to manage our technology infrastructure while also supporting and developing our websites and e-commerce operations. This is an on-site position based at our Kearny, New Jersey location. This position is approximately 50% IT administration and 50% web/e-commerce development. The ideal candidate will have experience with networking, Windows Server, Microsoft Azure, Microsoft 365, Shopify, web development, system integrations, and modern AI tools. Responsibilities IT Administration & Infrastructure • Configure, maintain, and troubleshoot UniFi switches, wireless access points, gateways, and firewalls., • Manage wireless networks, firewall rules, VLANs, VPNs, DNS, DHCP, TCP/IP, routing, and network security., • Manage Windows Server, Active Directory, Group Policy, file sharing, virtualization, backups, and disaster recovery., • Deploy, manage, and monitor Microsoft Azure Virtual Machines, networking, storage, and security., • Administer Microsoft 365, users, permissions, licenses, and security., • Deploy and support Dell laptops, desktops, printers, scanners, and other devices., • Manage endpoint protection, patching, cybersecurity, user access, and hardware inventory., • Provide technical support to employees and troubleshoot business-critical systems., • Monitor system and network performance and proactively resolve issues.Web Development & E-Commerce, • Develop, maintain, and improve multiple company websites and Shopify e-commerce stores., • Customize Shopify themes, product pages, collections, navigation, apps, and store functionality., • Work with HTML, CSS, JavaScript, Shopify Liquid, APIs, and third-party integrations., • Manage product catalogs, pricing, specifications, images, categories, and other e-commerce data., • Integrate Shopify with ERP, inventory, CRM, accounting, and other business systems., • Manage domains, DNS records, SSL certificates, hosting, redirects, and website security., • Improve website speed, mobile usability, technical SEO, analytics, and conversion tracking., • Troubleshoot website, checkout, application, product-feed, and integration issues., • Support new website launches and ongoing e-commerce development.AI & Automation, • Use AI-assisted development and coding tools to accelerate website development, troubleshooting, testing, and automation., • Implement AI-powered tools and applications that improve e-commerce operations, product content, search, customer experience, and internal workflows., • Use AI and automation to improve product-data management, integrations, reporting, and repetitive business processes., • Evaluate emerging AI technologies and recommend practical applications for the company.Required Qualifications, • 3+ years of relevant IT administration and/or web development experience., • Strong knowledge of UniFi networking and network administration., • Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, VLANs, VPNs, TCP/IP, routing, and firewalls., • Experience with Microsoft Azure, virtual machines, Microsoft 365, backups, and cybersecurity., • Experience deploying and supporting Windows/Dell computers and peripheral devices., • Strong Shopify development and administration experience., • Working knowledge of HTML, CSS, JavaScript, and Shopify Liquid., • Experience with APIs, third-party integrations, and web technologies., • Experience using modern AI coding/development and automation tools., • Strong troubleshooting and problem-solving skills., • Ability to work independently and manage multiple projects.Preferred Qualifications, • Experience integrating Shopify with ERP, inventory, CRM, or accounting systems., • Experience with technical SEO, Google Analytics, Google Search Console, and Tag Manager., • Experience with cybersecurity, endpoint management, backup, and disaster recovery tools., • Experience with Git/version control., • Microsoft Azure, CompTIA Network+, Security+, Ubiquiti/UniFi, Shopify, or related certifications.What We're Looking For A self-starter who can independently manage both IT infrastructure and web/e-commerce projects. The successful candidate should be comfortable moving between network/server issues, employee support, Shopify development, system integrations, and AI/automation projects in a fast-paced business environment.

Job Description Just Salad is seeking a proactive, detail-oriented, and technically skilled professional with a strong ability to problem-solve and a passion for continuous learning. The IT Technician will report to the Director of IT and serve as a key resource for all IT-related queries across 120+ locations (NYC, FL, CHI, NJ, PA) and Corporate (100+ members). This role spans traditional IT support, cybersecurity practices, and emerging AI-powered tooling. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint. Reports to the Director of IT Field Tech Responsibilities IT Infrastructure & Support ● Install, configure, and maintain hardware and software components to ensure optimal usability across all sites ● Troubleshoot hardware and software issues on Windows and Mac environments ● Proactively upgrade systems and monitor performance to sustain 99%+ uptime across all machines ● Adhere to electrical safety standards and maintain disciplined cable management at all locations ● Repair or replace damaged hardware efficiently to minimize operational downtime ● Execute new store installations across multiple markets, including network setup and device provisioning ● Document technical procedures, troubleshooting steps, and resolutions for knowledge base development Help Desk & Ticketing (Freshservice) ● Manage and resolve IT Help Desk tickets through Freshservice in a process-oriented, SLA-compliant manner ● Triage, categorize, and prioritize incoming requests; escalate complex issues appropriately ● Maintain clear, timely communication with end users throughout the ticket lifecycle ● Identify recurring issues and proactively propose permanent solutions to reduce ticket volume IT Cybersecurity ● Support implementation and enforcement of cybersecurity policies across all locations and corporate users ● Monitor systems for security vulnerabilities, suspicious activity, and policy violations ● Assist with endpoint protection, access control, and user security awareness initiatives ● Participate in security audits, risk assessments, and incident response procedures ● Maintain compliance with data protection standards and internal IT security protocols AI Integrations & Emerging Technology ● Assist in the evaluation, deployment, and support of AI-powered tools and automations across business operations ● Collaborate with the IT Director to integrate AI solutions into existing workflows (e.g., helpdesk automation, predictive maintenance, operations tooling) ● Monitor and maintain AI integration performance, flagging anomalies or inefficiencies Reporting & Analytics ● Generate and distribute regular IT performance reports including ticket trends, uptime metrics, hardware inventory, and SLA compliance ● Build and maintain dashboards within Freshservice and other platforms to provide real-time visibility into IT operations ● Analyze data to identify operational gaps and present findings with actionable recommendations to the Director of IT Requirements ● Associate's Degree in Computer Science or a related field (Bachelor's preferred) ● Minimum 2+ years of experience in computer networks, systems maintenance, or IT support ● Hands-on experience with Freshservice or a comparable ITSM/help desk platform ● Familiarity with cybersecurity fundamentals (endpoint security, access management, threat monitoring) ● Exposure to AI tools, automation platforms, or IT integrations is a strong plus ● Cisco Certified Network Associate (CCNA) accreditation is advantageous ● Proficiency in software installation, database basics, and systems administration ● Exceptional written and verbal communication skills ● Strong interpersonal and problem-solving abilities with a willingness to learn ● Bilingual in Spanish and English a plus, but not required ● Ability to lift up to 35 lbs ● Willingness to travel 70% of the time; weekend on-call availability may be required and software components to ensure optimal usability across all sites ● Troubleshoot hardware and software issues on Windows and Mac environments Benefits • Annual Salary $69,000 - $72,000 - Salary dependent on experience. Eligible to participate in the corporate bonus program, • Medical, Dental, and Vision Insurance, • Voluntary Long-Term Disability, Hospital Insurance, Accidental Insurance, Life Insurance + AD & D, • Eligibility to participate in 401K, • Paid Vacation and Holidays, • Pre-Tax Benefits (FSA, HSA, and Commuter Benefits), • Fitness Discounts, • Summer Fridays, • Employee Assistance Program, • Free Just Salad while working About Us: Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, market plates, soups and smoothies, including classic offerings and rotating seasonal favorites. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable bowl program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has more than 125 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania, Massachusetts and Washington, D.C.

Job Description Our client, a IT Services and Consulting company, is looking for a Field Support Engineer – Windows 11 Migration / GxP Desktop Support for their Pearl River, NY location. Responsibilities: • Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements., • Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process., • Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation., • Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate., • Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures., • Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation., • Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations., • Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services., • Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues., • Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation., • Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented., • Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules., • Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements., • Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required., • Support application owners and end users during post-upgrade functional verification., • For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities., • Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems., • Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner., • Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices., • Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities., • Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership., • Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Requirements: • 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including:, • Strong Windows 10 and Windows 11 troubleshooting experience, • Windows workstation installation, configuration, and administration, • Software installation and troubleshooting, • Hardware and peripheral troubleshooting, • Windows device drivers and Device Manager, • Active Directory and domain-joined workstation concepts, • Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares, • User/group permissions and local security concepts, • Application and operating-system compatibility troubleshooting, • Backup, restoration, and data migration fundamentals, • Ability to interpret technical documentation and execute defined technical procedures, • Strong documentation and technical communication skills, • Ability to independently troubleshoot technical issues and escalate appropriately, • Ability to work with application owners, infrastructure teams, vendors, and end users, • Ability to work onsite and support scheduled deployment activities as required, • Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description., • 5.00 Years of Experience Why Should You Apply? • Health Benefits, • Referral Program, • Excellent growth and advancement opportunities

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description The ideal consultant will have at least seven years of experience designing, managing, and supporting enterprise virtual desktop environments. The Senior Virtual Desktop Engineering Consultant will contribute to the strategy, architecture, design, implementation, and ongoing management of the firm's virtual desktop infrastructure across on-premises and cloud platforms. This engagement will also help shape the firm’s future end-user computing strategy by evaluating, recommending, and implementing technologies that support business objectives, including the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS. The successful consultant will be an enthusiastic problem solver who is comfortable working in a fast-paced environment and can quickly become productive within a complex enterprise infrastructure. Strong communication and collaboration skills, sound judgment, and a positive approach toward team members and internal customers are essential to success in this engagement. Responsibilities: • Serve as a senior consulting engineer within the virtual desktop architecture team, helping ensure the performance, reliability, security, and continuous improvement of the environment., • Provide immediate full-time engineering and operational support for active Citrix and AVD ticket queues, escalations, platform migrations, and improvement initiatives., • Actively manage and work operational ticket queues, including incidents, service requests, problems, and escalations related to Citrix, Azure Virtual Desktop, Windows, user profiles, application delivery, and associated end-user computing technologies., • Prioritize and resolve operational tickets within established service-level expectations while balancing project, engineering, and platform-improvement responsibilities., • Partner closely with the Senior Manager and internal engineering teams to lead the architecture, design, implementation, and optimization of virtual desktop environments, with a focus on scalability, performance, resiliency, and security., • Support the strategy and execution of the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS, while minimizing business disruption and maintaining an optimal user experience., • Evaluate and implement end-user computing technologies, including Azure Virtual Desktop, Citrix DaaS, FSLogix, Citrix User Profile Management, and related profile, personalization, and application-control solutions., • Rapidly assess the current virtual desktop environment, active initiatives, technical risks, and operational priorities., • Take ownership of assigned operational and engineering workstreams and deliver agreed-upon milestones during the engagement., • Work closely with Infrastructure, Network, Security, Application, Service Delivery, and other IT teams to design and deliver integrated enterprise solutions., • Troubleshoot and resolve complex technical issues involving virtual desktops, user profiles, application delivery, authentication, networking, performance, and end-user computing technologies., • Provide advanced engineering support for escalated issues involving virtual desktop platforms, Windows operating systems, enterprise applications, and related endpoint technologies., • Develop and maintain PowerShell scripts and other automation solutions to improve operational efficiency, consistency, monitoring, and reporting., • Create and maintain technical documentation, architectural diagrams, operational procedures, implementation standards, and documented recommendations., • Provide effective knowledge transfer to internal engineering and support teams throughout the engagement., • Participate in system upgrades, platform migrations, disaster recovery testing, maintenance activities, and other scheduled work outside normal business hours when required., • Provide technical guidance and mentorship to other engineers and support teams., • Communicate progress, risks, dependencies, and deliverable status clearly and regularly to management and project stakeholders. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field required, or equivalent relevant professional experience., • Minimum of seven years of experience designing, managing, and supporting large-scale enterprise virtual desktop environments., • Strong experience with Citrix Virtual Apps and Desktops, including the architecture, administration, performance optimization, and troubleshooting of on-premises CVAD environments., • Experience with Azure Virtual Desktop and Citrix DaaS, including host pools, session hosts, application groups, workspaces, Cloud Connectors, resource locations, Machine Creation Services, application and desktop delivery, and hybrid deployments., • Strong knowledge of Azure Virtual Desktop, including host pools, session hosts, application groups, workspaces, image management, scaling, identity, networking, and profile integration., • Experience planning or executing migrations from Citrix Virtual Apps and Desktops on-premises to Azure Virtual Desktop and Citrix DaaS., • Strong knowledge of profile management and user-personalization technologies, including FSLogix, Citrix User Profile Management, and Ivanti Workspace Control, formerly AppSense., • Experience with application-control and endpoint-security technologies, including Ivanti Application Control and Windows Defender Application Control., • Familiarity with Nerdio Manager for Enterprise or similar management and automation platforms for Azure Virtual Desktop., • Extensive experience with Windows desktop and server operating systems, Active Directory, Group Policy, PowerShell, and enterprise automation., • Strong working knowledge of Microsoft Hyper-V and experience managing and optimizing virtualized infrastructure., • Working knowledge of Microsoft Azure and other cloud or virtualization platforms, including AWS and VMware., • Experience with Citrix ADC, Citrix Gateway, StoreFront, Delivery Controllers, Machine Creation Services, Provisioning Services, and Citrix Cloud integrations., • Demonstrated experience working enterprise operational support queues and independently troubleshooting, managing, documenting, and resolving incidents, service requests, problems, and escalations., • Ability to balance day-to-day operational responsibilities with concurrent engineering projects, platform enhancements, and strategic initiatives., • Demonstrated ability to enter complex enterprise environments and become productive quickly., • Ability to work independently, manage multiple workstreams, and deliver results with limited supervision., • Strong documentation, knowledge-transfer, and stakeholder-communication skills., • Prior consulting or contract experience in a large enterprise environment is preferred., • Availability to begin the engagement on short notice is highly desirable., • Strong analytical, troubleshooting, organizational, documentation, and communication skills., • Ability to manage multiple priorities and work effectively both independently and as part of a collaborative team., • Microsoft Azure Virtual Desktop and Citrix certifications, including CCP-V or CCE-V, are highly regarded. 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Job DescriptionCompany Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com Job Description Support & Operations • Provide onsite support for Customer offices as needed., • Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks., • Facilitate employee onboardings and offboardings., • Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware., • Provide technical support for desktops, laptops, printers, scanners, and other end-user devices., • Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests., • Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions., • Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management • Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms., • Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures., • Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes., • Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices. System & Software Administration • Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops., • Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools., • Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses., • Configure user profiles, email accounts, and basic system policies as required. Network & Connectivity Support • Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues., • Configure and support network and local printers., • Coordinate with network and security teams for escalations related to infrastructure issues. Asset, Inventory & Lifecycle Management • Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal., • Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc., • Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares., • Support e-waste management and e-recycling activities in compliance with company policies. User Lifecycle Management • Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery., • Ensure data security and compliance during employee exits by following standard IT procedures. Compliance, Documentation & Continuous Improvement • Follow IT policies, security standards, and compliance requirements., • Create and update technical documentation, SOPs, and knowledge base articles., • Proactively identify opportunities to improve processes, automation, and service delivery., • Collaborate with cross-functional IT teams for projects, upgrades, and rollouts. Qualifications Required Skills & Competencies Experience: 3+ years of experience covering the following: • Must have experience providing onsite support at customer locations., • Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support., • Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling., • Hands-on experience with software troubleshooting., • Experience with employee onboarding and offboarding., • Experience with laptop setup automation such as Dell autopilot or similar platforms., • Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues., • Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management., • Experience with ITIL processes: Incident, Request, Problem, and Change Management., • Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management., • Strong analytical, troubleshooting, and independent problem-solving skills., • Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider., • Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided. Certifications (Preferred) • MCSE, MCITP, MCTS, or equivalent certifications are an added advantage. Education • Bachelor’s Degree in an IT-related discipline or equivalent. Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience: • Competitive salary, • Medical, dental, and vision coverage, • 401(k) with company match, • Flexible PTO + paid holidays, • Hybrid work flexibility, • Learning & development support, • Inclusive, team-driven culture, • Opportunities to work with and learn from teams across the world BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job Description Job Title: IT Field Service Support Location: Troy, New York 12182 Mode : Contract (6 Months) Onsite Job responsibilities: • Ability to travel to remote locations, • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed., • Will be available on call support during weekends/ holidays as per request., • You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology., • Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language., • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems., • Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs., • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity., • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • Recommends and / or performs upgrades to end user devices, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned Skills Required:, • Excellent skills in user IT infrastructure Desktops, Laptops, Printers, Handhelds, Smartphone etc., • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications, • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts, • Effective communication in English and/or local language, • Basic known workings of LAN technologies and hardware, • Ability to support technically video conferencing equipment

Job DescriptionTitle: Technical support Pay Rate: $30 - $32hr. w2 Location: NYC, NY Duration: 9 months Provide support for a fast growing group of team members in multiple divisions Heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices. Top notch customer focused support Excellent written and verbal communication skills Engaged in cross-train efforts amongst peers where applicable Contribute to site level operational readiness, process improvements Effectively manages up as needed Self-aware of gaps in skills, works to improve Frequent collaboration with site lead, acting as back-up when delegated to Cross platform collaboration with immediate peers Assist the Service Desk by actively taking/resolving intake calls Basic Qualifications: High School Diploma, GED, or equivalent certification. At least 5 years of experience in remote administration and end user support. At least 5 years of experience with Windows 10 or earlier operating systems. At least 5 years of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow). At least 5 year of experience with Google suite applications. At least 5 year of experience with macOS (High Sierra) Bachelor’s Degree in Business, Information Systems, Computer Science or Military experience. 3+ years of experience with Active Directory services integration. 3+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions. Client certification(s). 3+ years of experience with virtualization technologies, to include Client tools (Fusion, ESX). 3+ years of macOS Server administration experience. 3+ years of experience with Active Directory. 3+ years of macOS Server administration experience. 3+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 3+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype 3+ years of experience with Mac experience supporting 100+ end users 3+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS

Job Description Position: Help Desk Technical Engineer About United Metro Energy United Metro Energy Corp. is a premier, privately held energy provider headquartered in Greenpoint, Brooklyn. As a leading distributor in the NYC metropolitan area, we deliver comprehensive, 24/7 retail residential, commercial, and wholesale energy solutions. Our diverse product suite features traditional heating oil, ultra-low sulfur diesel, gasoline, and advanced HVAC services. Driven by our massive infrastructure, private terminals, and an extensive company-owned fleet, we provide uncompromised reliability and dependable value to communities across the New York Metropolitan area. Position Overview The Help Desk Technical Engineer will possess a friendly presence and helpful attitude with an ability to work well with others and will be the first point of contact for users calling into the Help Desk with technical issues. All incidents will be handled via deskside support, phone, and remote support. Duties and Responsibilities including, but not limited to: · Monitor Help Desk ticketing system for incoming requests and resolve technical issues as required. o Phone, remote, email, and onsite support for end users o Start to completion of incident resolution o Documentation of all incidents into Help Desk call tracking system o Train users in common IT related tasks · Recommend and implement: o New IT Projects and capabilities and o Process and systems documentation o IT processes for greater efficiencies and/or cost savings. · Oversee infrastructure and application maintenance and upgrades. · Escalate issues to other members of the IT Department or Business owners as required. o Dispatch vendors for incidents (if necessary) Skills, Qualifications & Requirements · Experience: 2-4 years of experience providing technical support in a corporate environment · Skills: o Troubleshooting hardware/software issues o Experience utilizing a ticketing system (Spiceworks) o Windows 11, Windows Server, Linux o Experience with Lansweeper a plus o Knowledge of IT Security concepts (firewalls, MFA, AV, EDR, and XDR systems) o Experience with AV, EDR and XDR systems. o Basic Network troubleshooting (switch and wireless AP) o Microsoft Office & Google Workspace applications o Google Workspace (Email, Drive, Calendar, Vault, Gemini) administration o Active Directory o Troubleshoot and support connectivity & remote access issues o Provide Help Desk metrics to management o Excellent communication skills both oral and written o Customer focused o Preferred to have CompTia A+ certification o Experience with MFA administration · Work Environment: In office 5 days a week. Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. · Physical Demands: While performing the duties of this job, the associate is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or listen; and smell. The associate must frequently lift and/or move up to 15 pounds. • Education: Bachelor’s degree., • Travel: Willingness to travel to other company office locations (Calverton, Riverhead, Woodbridge-NJ, Manhattan). What We Offer • Competitive base salary., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with company match., • Paid time off and company holidays., • Career growth potential within an established, essential NYC enterprise.\nCompany Description Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running. Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running.

Job DescriptionService Desk Engineer (Onsite Client Support) Location: New York City Metro Area Schedule: Monday-Friday | Full-Time Department: Managed Services About LincolnIT LincolnIT is a leading Managed Services Provider (MSP) delivering technology solutions and white-glove IT support to organizations across healthcare, nonprofit, legal, financial, and other highly regulated industries. We are seeking a customer-focused IT professional to provide dedicated onsite support at one of our enterprise client locations while leveraging the resources and expertise of the broader LincolnIT team. Position Overview The Onsite Service Desk Engineer serves as the primary technology support resource for users at a client facility. This role combines hands-on desktop support, client relationship management, endpoint administration, and coordination with LincolnIT's Service Desk, Engineering, Security, and Project teams. The ideal candidate is a proactive problem solver who enjoys working directly with users, thrives in a fast-paced environment, and delivers exceptional customer service. Key ResponsibilitiesEnd User Support • Provide onsite technical support for desktops, laptops, docking stations, printers, conference rooms, and peripherals., • Troubleshoot Windows operating systems, Microsoft 365 applications, and common business software., • Resolve hardware, software, connectivity, and user access issues., • Support onboarding and offboarding activities, including account provisioning and device deployment., • Assist users with password resets, MFA enrollment, and application access requests.Endpoint & Device Management, • Configure, image, deploy, and replace endpoint devices., • Coordinate equipment inventory, asset tracking, and lifecycle management., • Perform workstation upgrades, equipment relocations, and hardware refresh activities., • Maintain accurate documentation of all support activities.Client-Facing Support, • Serve as LincolnIT's primary onsite representative., • Build strong working relationships with client staff and leadership., • Escalate complex issues to senior engineers while maintaining ownership through resolution., • Communicate technical information clearly to non-technical users.Collaboration & Operations, • Coordinate with LincolnIT Service Desk and Engineering teams on escalated issues., • Follow established ticketing, documentation, security, and change management procedures., • Participate in technology projects, office moves, device deployments, and infrastructure upgrades as required., • Ensure all support activity is properly documented within the PSA/ticketing platform.Required Qualifications, • 3+ years of Help Desk, Desktop Support, or Service Desk experience., • Strong knowledge of:, • Microsoft Windows 10/11, • Microsoft 365, • Active Directory / Entra ID, • Exchange Online, • Basic networking (TCP/IP, DNS, DHCP, VPN), • Experience supporting printers, conferencing solutions, and end-user devices., • Excellent customer service and communication skills., • Ability to prioritize multiple requests and manage workload independently., • Experience working within a ticket-based support environment.Preferred Qualifications, • MSP experience strongly preferred., • CompTIA A+, Network+, or Microsoft certifications., • Familiarity with ConnectWise, NinjaOne, Datto RMM, or similar platforms., • Experience with Intune, Autopilot, and endpoint management solutions., • Understanding of cybersecurity best practices and endpoint security tools.What We Offer, • Competitive compensation, • Medical, dental, and vision benefits, • 401(k) with company participation, • Paid time off and holidays, • Career development and certification opportunities, • Access to a highly skilled engineering and leadership team, • Opportunity to support enterprise environments while working for a growing MSP Powered by JazzHR Y3ztQzDrCZ

Job DescriptionDescriptionJob Requisition: IT Desktop Support Liaison Position Summary The IT Desktop Support Liaison is the hands-on, face of IT for employees supporting Alliance across our 9 field locations and headquarters. This role owns the new-hire technology experience, so every employee has a configured device, working accounts and the right access on day one. The Liaison configures and deploys laptops and desktops, resolves hardware and software issues in person and remotely, and serves as the bridge between site staff and the central IT team. The ideal candidate is a strong troubleshooter, a clear communicator with non-technical users, and comfortable spending time on the road. Key ResponsibilitiesNew Employee Onboarding • Coordinate with HR and hiring managers to prepare devices, accounts, email, and system access before each new hire's start date, • Deliver day-one technology orientation: device setup, MFA enrollment, printing, collaboration tools and how to request IT help, • Manage offboarding: recover equipment, wipe and reissue devices, and confirm access is removed, • Maintain onboarding checklists and continuously improve the new-hire IT experience Laptop and Desktop Configuration, • Image, configure, and deploy new laptops, desktops, docking stations, monitors and peripherals to company standards, • Enroll devices in endpoint management (e.g., Microsoft Intune / Autopilot, SCCM) and apply security baselines, • Migrate user data, profiles and settings during hardware refreshes and replacements, • Maintain accurate asset inventory and spare-equipment stock at headquarters and each site Hardware and Software Support, • Serve as Tier 1–2 support for desktops, laptops, printers, mobile devices, conference-room AV and peripherals, • Install, update and troubleshoot operating systems and business applications, • Diagnose basic network connectivity issues (LAN, Wi-Fi, etc.) and escalate to infrastructure teams as needed, • Log, prioritize, update and close tickets in the service desk system within SLA, • Write and maintain knowledge-base articles and how-to guides for end users Site Liaison and Travel, • Visit headquarters and all 9 sites on a regular rotation to provide in-person support, • Act as an IT point of contact for site managers; gather needs, report recurring issues and communicate IT changes, • Support site moves, adds and changes, equipment refresh projects and technology rollouts, • Respond on-site to urgent issues that cannot be resolved remotely Required Qualifications • 3–5 years of desktop support, field support or IT service desk experience in a corporate, multi-site environment, • Hands-on experience imaging, configuring and deploying Windows 10/11 laptops, MacBooks, and desktops, • Working knowledge of Microsoft 365, Active Directory / Entra ID account administration and endpoint management tools, • Proven ability to troubleshoot hardware, software, printers, mobile devices and basic networking, • Experience with a ticketing system (e.g., ServiceNow, Jira Service Management, Freshservice), • Strong customer service skills; able to explain technical issues clearly to non-technical staff, • Self-directed and organized; able to manage priorities across multiple locations with minimal supervision, • Valid driver's license, clean driving record and reliable transportation, • Ability to lift and carry up to 50 lbs (computers, monitors, peripherals), • High school diploma or equivalent required Preferred Qualifications • Associate's or bachelor's degree in Information Technology or a related field, • CompTIA A+, Network+ or Microsoft 365 Certified: Endpoint Administrator Associate, • Experience with Intune / Autopilot zero-touch provisioning, • macOS and iOS / Android device support experience, • Experience supporting conference-room AV and VoIP phone systems, • Prior experience running hardware refresh or technology rollout projects Travel and Working Conditions • Regular travel between headquarters and 9 sites, estimated at 30-40% of working time, • Personal vehicle use with monthly travel stipend per company policy, or company vehicle, • Standard schedule Monday–Friday, 8:00 AM–5:00 PM ET; occasional early, late or weekend work for deployments and urgent issues, • Work involves standing, bending, crawling under desks and lifting equipment Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.