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Job DescriptionJob Description: Job Title: Front Desk Administration Location: Inverness and Lecanto float Travel Required: Yes, between Inverness and Lecanto Position Type: Full Time Job Description: To serve patients by greeting and helping them, while facilitating efficient and timely entry into the office's setting. To support the overall administrative functions of the office with the end goal of providing excellent patient care and quality customer service. Role and Responsibilities Administrative • Greets all patients in a professional, friendly manner, • Answers phones within a maximum of 3 rings; schedule appointments, • Verifies and scans insurance cards and driver's license, • Hands out appropriate literature and information forms to be filled out by the patient; checks for accuracy and completion, • Reviews patient benefits and eligibility at check-in and check-out, • Enters accurate patient demographic and financial information, • Runs insurance eligibility to ensure active and if a referral/auth is needed, • Obtains referrals/authorizations if required by insurance prior to the patient being seen, • Collects appropriate payments and balances owed by patients, • Enters charges and payments into billing system, • Scans encounters/clinical/op-notes into the system, • Schedules follow up appointments, • Works no show, cancellation and recall reports, • Ensures full utilization of the Provider's schedules, • Balances out end of day business (cash/check/cc) with encounter forms, • Generates daily batch reconciliation to be reviewed by Manager/Accounting, • Serves as back-up for check-in and check out, • Demonstrates initiative and responsibility, • Able to perform repetitive tasks without loss of focus, • Adheres to ethical principles, • Time Management, • Adapts to change, • Attends all team meetings and mandatory in-service training/education, • Recognizes and respects cultural diversity, • Adapts communication to individual's ability to understand, • Uses professional, pleasant telephone etiquette, • Uses medical terminology appropriately, • Treats all patients and co-workers with compassion, empathy, and mutual respect, • Projects a professional manner and image, • Maintains confidentiality and documents accurately, • Uses appropriate guidelines for releasing patient information, • Practices within the scope of education, training and personal capabilities, • Conducts self in accordance with Suncoast's Employee Handbook., • Efficiency, • Attention to details, • Organized, • Punctual, • Takes initiative, proactive, • Team Player, • Honesty/Integrity, • Flexible, • Calm under pressure, • "A Doer", persistence, • Problem solver, Strategic thinking, Creativity, • Analytical skills, • Clear and concise communication/Listening skills, • Quick Learner, Intelligence, • Follow through on commitments, • Enthusiastic, Friendly, Positive attitude, • Openness to advice and constructive criticism, • Prolonged Sitting/Standing/Walking, • Occasional travel, • Multitasking, • Repetitive head, neck, hands wrists and arm motion/rotation, • Extensive reading, writing, typing required, • Lifting to 25lbs High school diploma. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills and clinical terminology preferred. A minimum of 1 year in a clinical administrative and customer service field preferred. Include shift scheduleNot IncludedInclude budgeted hoursNot Included

Job DescriptionBenefits: • Company Shirts, • Paid Holidays, Vacation & Sick Days, • Medical, Dental, & Vision Benefits, • 401(k) matching, • Parental leave, • Training & development Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 300+ franchise locations across North America, seeks a FAST Coordinator to support the team. Salary Range: $21.60 - $26.45 per hour In this role, you will serve as a member of the Claims Force Team (formerly known as Quality Assurance). This position will report to the Director of Estimating and will be responsible for providing support across the FAST Estimating Team in coordinating the team's efforts to provide world-class remote estimating service to the Paul Davis network. This position assists in driving Program performance to exceed Customer (franchisee) and Carrier expectations. Position: FAST Coordinator Reports to: Director of Estimating Location: Hybrid Essential Duties/Responsibilities • This role is designed to provide operational and administrative support to the FAST Estimating Team, and jointly to our network, ensuring accurate, timely, and equitable assignment distribution, communication, and provide key operational opportunities to streamline the entire remote estimating process., • Estimate Coordination: Help all FAST Team members receive and complete requests for remote estimates from our franchise network. Ensure equitable distribution, rebalancing of workloads, and cross-team support as required to meet service level commitments made to the customer (franchise) and carrier/TPA partners. This includes working in various platforms, FAST ticketing systems, and through direct email, phone, and other communication channels with all stakeholders., • Communication Coordination: Provide coordination of communication between the FAST Team, other PDRI team members, and franchisees. Ensure proper routing of urgent and important communication related to estimate requests that may be at risk of missing service level commitments. Provide support in scheduling 1:1 calls, FAST Consultations, and other meetings as requested. Route incoming communication to the FAST Team as required., • Documentation Escalation: Support the FAST Team in receiving critical information (documentation) that supports completion and submission of FAST Estimates. This may include receiving specific digital photographs, testing results, invoices, subcontractor bid items, or general information that can be conveyed through written commentary. Outbound calls and emails may be necessary, as well as receipt and upload of requested documentation into the claims platforms to finalize the estimating process. This is a crucial opportunity to keep FAST Estimators focused on production while maintaining a scope-maximizing perspective., • Team Support: Monitor active and pending FAST Estimate request volume, to communicate and escalate opportunities to deliver on service level commitments. This may include coordinating within the FAST Team, with other Claims Force leaders or Administrators, or with others at PDRI. Provide support during Catastrophe events to rebalance workloads, as well as during team member absences, to ensure a proper flow of incoming requests to outbound estimates being completed., • Quality Assurance Focus: Ensure that estimate request distribution is accurate, timely, and equitable. Metrics will be established to serve as a basis for performance excellence, to guide and ensure all team members are driving FAST estimating growth and key quality performance indicators., • Training and Resources: Assist in providing ongoing FAST process training and support to franchisees, ensuring they have access to the latest tools, resources, documentation, and processes necessary for success using the FAST Estimating service. Help create and update training materials related to best practices, expectations, and FAST process success. This includes FAST Hub content creation and updates, as well as network communications., • Documentation and Reporting: Provide support to provide key statistics and KPI updates on team performance, production, and other metrics., • Communication and Problem Resolution: Act as a liaison within the FAST team, within PDRI, and within the greater organization to provide resources to solve problems and fill gaps in subject matter expertise, capacity, and other opportunities., • Teamwork and Collaboration: Attend company or team meetings virtually, as required, to be informed on all things Paul Davis. Provide support to other Claims Force team members in times of lower FAST Estimating demand, as cross-team support is needed., • Distribute new FAST Estimate requests to appropriate team members, rebalancing workloads as needed, to drive service level commitment delivery, • Route communication within the team, PDRI, and the franchise network to drive a streamlined remote estimating process, • Act as liaison between all stakeholders to practice continuous improvement, driving demand for the FAST Estimating Service, • Develop, enhance, and share training and communications on the FAST Estimating Service, • Distribute new FAST Estimate requests to appropriate team members, rebalancing workloads as needed, to drive service level commitment delivery, • Route communication within the team, PDRI, and the franchise network to drive a streamlined remote estimating process, • Act as liaison between all stakeholders to practice continuous improvement, driving demand for the FAST Estimating Service, • Develop, enhance, and share training and communications on the FAST Estimating Service, • All other duties as assigned.Competency Knowledge, Skills, and Abilities:, • Strong organizational and time management skills, with the ability to prioritize, communicate, and manage the completion of multiple assignments simultaneously., • Excellent verbal and written communication skills, with a customer-service mindset, • Ability to work collaboratively with franchisees and internal teams to ensure smooth operations., • Proficiency with project management software, CRM systems, and general office tools (e.g., Microsoft Office Suite), • Computer literacy with MS Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe, etc., • Ability to learn and operate our primary operating systems (RMS, Xactimate, XactAnalysis, Claims Connect, Mobile Claims, MICA Exchange, Power BI, and others), • The ability to work under pressure, • Exceptional attention to detail, • Ability to conceptualize, • Ability to work independently, • Self-driven, • Ability to work with office equipment (fax, scanner, printer, copier, phone system, computers), • Maintain a high level of confidentiality, • Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving BasicsRequired Education and Experience, • High school diploma or GED, • Bachelors degree or equivalent experience in business administration or related fieldPreferred Education and Experience, • Experience serving in a customer service role., • Associates' or bachelor's degree in a business field, • Must be able to stay in a stationary position up to 100% of the time, • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer., • Must be able to observe and perceive information on a computer and documents, • Must be able to communicate and converse with customers over the phone, • Occasionally will lift up to 10lbs Travel This position may require up to 15% travel. This position may require travel to franchise locations, trainings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines reasonable accommodation as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Flexible work from home options available.

Job Description Who We Are South Oxford Management is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida and Connecticut. We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From asset management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission. When you join South Oxford Management, you become part of a team, where you’re encouraged to learn, share ideas, and participate in team building and charitable activities. How You Will Contribute The Assistant Community Manager supports and assists the Community Manager in overseeing and general administration of the property and perform related management functions with the daily operations of an apartment community. Monitors company policies and procedure function for their specific property. Things You Will Do • Managing the financial and operational facets of the community by:, • Completing accounting and bookkeeping tasks, • Preparing monthly close-out and financial reports, • Processing invoices for payment, • Collecting rent, fees, and other payments, • Completing bank deposits, dispositions, and account reconciliations, • Using the property management software to record, track, and report on all financial workings of the community, • Initiate all necessary lease violations, late rent notices, and evictions as needed, • Support occupancy and retention goals by following up with potential and current residents., • Conduct move out inspections to determine applicable charges for damages. Conduct inspections to determine market readiness and implement high quality standards of cleanliness and aesthetic appearance, • Initiate necessary lease violations, late rent notices, and evictions as needed, • Build relationships with residents through courteous and timely response to needs and concerns, • Become a market expert by being abreast of competition and surrounding area, • Visually inspect/prepare property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units., • Work closely with the Community Manager to ensure seamless community management in the Community Manager’s absence, • Communicate effectively with residents, future residents, visitors, vendors and team members while presenting a positive, professional image, • Responsible for bad debt collections process, • Perform additional duties as assigned by the Community Manager Things You Will Need • High School diploma or equivalent; bachelor’s degree preferred, • At least one year of leasing experience in residential property management, • Willing to work flexible schedule including weekends and holidays, • Knowledge of Yardi and other industry software preferred, • Detail oriented with experience in creating financial statements and reports, • A sharp and professional appearance, • Must be able to walk the property which includes climbing stairs, • Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies, • Stand for extended periods of time, • May be required to lift to 25 pounds without assistance, • Skills:, • Strong written and verbal communication skills, • Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.)., • Tech savvy - able to learn/work with property management applications South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including: • Medical/Rx, • Dental, • Vision, • Employer Paid Life/AD&D, • Voluntary Life/AD&D, • Short Term Disability, • Long Term Disability, • Employee Assistance Program, • Accident Plan, • Hospital Indemnity Plan, • Critical Illness Plan, • Legal/ID Theft Protection, • Pet Insurance, • 401(k) Retirement w/ Match + Immediate Vesting, • Paid Holidays and Time Off (3+ weeks), • Rent Discount (30%), • Tuition Reimbursement($2,000/year), • Paid Parental Leave (4 weeks), • Employee Referral Bonus, • Employee Rewards and Recognition You’re exceptional. Let us make you feel it. Join our team. South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.