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Job DescriptionDescription: Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes. Job Description: Job Type: Hourly Pay: $40,560 - $41,600 annually Schedule: Day Shift, Monday-Friday, 10 AM-7 PM Work Location: Hybrid (Onsite training for 6 weeks; 1-2 onsite dates per month after training) Summary: As an Account Management Specialist in our Outreach team, your responsibility is to cultivate robust customer relationships that foster our clients’ growth while championing the needs of customers by collaborating with the clients’ internal teams. You will serve as a trusted resource for our Business Market and Public Sector customers. This position will closely collaborate with Marketing Sciences, Sales, Contract Management, and other stakeholders to analyze high-risk customers, playing a crucial role in reducing churn and safeguarding our revenue through exceptional communication and strategic engagement. You will work directly with customers to present offers or provide recommendations for account optimization and encourage the use and adoption of online tools. This white glove service role requires excellent customer service skills and the ability to establish strong internal partnerships with Sales, IT, and Finance to create mutually beneficial solutions. Flexibility is essential in this role to adapt to the changing demands of our business. Requirements: Key Responsibilities Include: • Utilizing Project Management skills by working closely with the key partners to maintain a continuous flow of information specific to case status, and to identify potential issues and/or opportunities, • Conduct outbound customer outreach (manual and campaign-based) to provide updates, present offers, identify opportunities, and reinforce value., • Building and nurturing collaborative relationships with support teams while consistently demonstrating professionalism and emotional intelligence, • Turning negative/neutral experiences into positive interactions based on a proactive approach, • Serving as a brand ambassador and advocate for your customers, throughout every contact, highlighting all our clients’ products and services, • Identifying plans and services that would suit customer needs to prevent future contacts, • Turning customer contacts into a sale or a save opportunity with a premium experience, • Demonstrating a high level of critical thinking when making decisions in customer resolution and considering the impact on our brand, • Supporting high-level escalations through the entire customer journey, including pain points, identifying the root cause of concerns, and working quickly to resolve them, • Proactively triaging high-risk accounts, flagging early signs of churn, and collaborating across departments to mitigate risk., • Provide technical or account assistance in collaboration with Sales and Support teams., • Document customer interactions thoroughly using CRM tools to ensure alignment and visibility, • Ability to communicate clearly and compassionately, both verbally and in writing, • Adaptive to changing situations in a competitive market, • Ability to overcome objections while demonstrating genuine empathy, • Genuine interest in people and a desire to help and build relationships with customers, • White Glove Customer Service: 1-2 years, • Customer Service, Account Management, or Customer Success: 1-2 years, • Familiarity with CRM systems such as Salesforce or Workflow Manager (WFM), and tools like Microsoft Office, • Experience working in Loyalty/Retention programs with a high understanding and performance with loyalty tools such as Compass & Mysolutions, • Strong analytical skills and attention to detail; ability to recognize patterns and trends in customer behavior., • Previous experience working in a Secure Workspace (SWS) type environment or white room (no pen, paper, mobile or electronic devices, etc.): 1+ years, • Ability to demonstrate a SWS-type environment from home office, • One or more years of Technical and Public Sector customer experience: 1+ years, • Experience troubleshooting hardware, software, applications, network, and device issues, • Experience resolving customer issues, billing, and/or handling product Q&A, • The opportunity to work on a high-visibility program with real business impact., • A hybrid work environment with flexibility after training completion., • A culture that values collaboration, respect, and continual improvement., • Growth opportunities in Q4 and beyond as the HyperLoyalty program evolves., • 401(k) matching (4%), • On-Demand Pay, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability Insurance, • Life Insurance, • Voluntary Benefits, • Employee Assistance Program, • Employee Discount Schedule, • Flexible Spending Account, • Life Insurance, • Paid Time Off

Job DescriptionDescription: Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes. Job Description: Job Type: Hourly Pay: $42,640.00-$43,680.00 annually Schedule: Day Shift, Monday-Friday, 9 AM-6 PM Work Location: Hybrid (Onsite training for 6 weeks; 1-2 onsite dates per month after training) Summary: As a Premium Account Management Specialist in our HyperLoyalty Emergency Response Team (ERT), your responsibility is to provide immediate support and swift resolution to urgent issues affecting customer accounts, thus protecting customer relationships in collaboration with the clients’ internal teams. You will serve as a trusted resource for our Business Market and Public Sector customers. This position will closely collaborate with Marketing Sciences, Sales, Contract Management, and other stakeholders to ensure smooth operations and minimize potential disruptions for customers, mitigate retention risk for customers, and play a crucial role in safeguarding our revenue through superior communication and tactical engagement. You will work directly with customers to resolve critical errors, present offers, and provide recommendations for account optimization, while also encouraging the use and adoption of online tools. This white glove service role requires excellent customer service skills and the ability to establish strong internal partnerships with Sales, IT, and Finance to create mutually beneficial solutions. Flexibility is essential in this role to adapt to the changing demands of our business. Requirements: Key Responsibilities Include: • Utilizing Project Management skills by working closely with the key partners to maintain a continuous flow of information specific to case status, and to identify potential issues and/or opportunities, • Conduct outbound customer outreach (manual and campaign-based) to provide updates, present offers, identify opportunities, and reinforce value., • Rapidly responding to and resolving escalated issues, protecting and establishing collaborative relationships with support teams while consistently demonstrating professionalism and emotional intelligence, • Turning negative/neutral experiences into positive interactions based on a proactive approach, • Serving as a brand ambassador and advocate for your customers, throughout every contact, highlighting all our clients’ products and services, • Minimizing disruptions, maintaining system availability, and ensuring the continued functionality of services, • Turning customer contacts into a sale or a save opportunity with a premium experience, • Demonstrating a high level of critical thinking when making decisions in customer resolution and considering the impact on our brand, • Proactively triaging high-risk accounts, flagging early signs of churn, and collaborating across departments to mitigate risk., • Provide technical or account assistance in collaboration with Sales and Support teams., • Document customer interactions thoroughly using CRM tools to ensure alignment and visibility, • Knowledge of and adherence to telemarketing laws Soft Skills: • Ability to convey information accurately and efficiently to both internal team members and external stakeholders, both verbally and in writing, • Adaptive to changing situations in a competitive market, • Ability to overcome objections while demonstrating genuine empathy, • Genuine interest in people and a desire to help and build relationships with customers, • Comfort navigating change in a dynamic environment with a positive, solutions-oriented mindset. Required Qualifications: • White Glove Customer Service: 2+ years, • Customer Service, Account Management, or Customer Success: +2 years, • Familiarity with CRM systems such as Salesforce or Workflow Manager (WFM), and tools like Microsoft Office, • Experience working in Loyalty/Retention programs with a high understanding and performance with loyalty tools such as Compass & Mysolutions, • Strong analytical skills and attention to detail; ability to recognize patterns and trends in customer behavior., • Previous experience working in a Secure Workspace (SWS) type environment or white room (no pen, paper, mobile or electronic devices, etc.): 1+ years, • Ability to demonstrate a SWS-type environment from home office, • Satisfying the required internet speed of 50Mbps and the requirement of a direct connect modem or router (cannot operate on WIFI) for home office Preferred Qualifications: • Technical and/or Public Sector customer experience: 1+ years, • Experience troubleshooting hardware, software, applications, network, and device issues, • Experience resolving customer issues, billing, and/or handling product Q&A Perks: • The opportunity to work on a high-visibility program with real business impact., • A hybrid work environment with flexibility after training completion., • A culture that values collaboration, respect, and continual improvement., • Growth opportunities in Q4 and beyond as the program evolves., • Ability to cross-train and expand expertise across the Business and Public Sector lines of business. Benefits: • 401(k) matching (4%), • On-Demand Pay, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability Insurance, • Life Insurance, • Voluntary Benefits, • Employee Assistance Program, • Employee Discount Schedule, • Flexible Spending Account, • Life Insurance, • Paid Time Off, • Paid Training This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!

Job DescriptionCompany Description Blue Iris Tech Consulting Inc. is a mission-driven, 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) committed to delivering innovative, high-impact technology and professional services that enhance government operations, accelerate digital transformation, and improve outcomes across the federal healthcare ecosystem. We proudly support a diverse portfolio of federal agencies, including the Department of Veterans Affairs (VA), Defense Health Agency (DHA), National Institutes of Health (NIH), Defense Logistics Agency (DLA), U.S. Department of Agriculture (USDA), National Geospatial-Intelligence Agency (NGA), and Internal Revenue Service (IRS). Why Join Blue Iris: • Competitive compensation and benefits, • Collaborative, mission-focused culture, • Make a direct impact on federal accessibility services Job Description Blue Iris Tech is seeking a Revenue Cycle Management Integration (RCMI) Senior Solution Technical Expert (SSTE) to support the Defense Health Agency (DHA) Financial Operations Division. The objective of this role is to assist in optimizing revenue cycle performance by identifying improvement opportunities, reducing MHS GENESIS work queue backlog, increasing clinical workload capture, enhancing Third Party Collections (TPC), identifying and mitigating revenue leakage, and strengthening the enterprise’s ability to capture workload and revenue data. This position directly supports Military Treatment Facility (MTF) staff in improving business operations and audit readiness. Key Responsibilities Include, but Are Not Limited To: • Serve as a technical expert in the configuration, optimization, and enhancement of MHS GENESIS Revenue Cycle Management (RCM) functionality, including addressing gaps impacting workload and revenue capture., • Lead or support the development, implementation, and validation testing of systematic RCM builds within MHS GENESIS., • Resolve issues through ticket queuing systems and track resolution progress efficiently., • Collaborate with RCM stakeholders across DHA, including within and beyond the J8 Directorate, to implement enhancements, troubleshoot issues, and ensure solution alignment with business requirements., • Where applicable, support the development, modification, optimization, and integration of RCM workflows into clinical workflows, with the ability to identify and troubleshoot system errors caused by outdated or incorrectly built processes., • Provide training, communication, and change management support to DHA, DHN, and MTF stakeholders to improve end-user adoption, understanding, and performance across Revenue Cycle functions., • Leverage MHS business acumen to ensure configuration changes align with operational goals, clinical practices, and audit standards.Qualifications Required Qualifications: • Ability to obtain a Favorable Suitability Adjudication based on a Tier 2 background investigation., • U.S. citizenship is required due to federal contract and clearance requirements., • Minimum of four (4) years of experience (preferred) with direct Oracle/Cerner EHR Revenue Cycle Management (RCM) solution activities, including initial builds, troubleshooting, issue resolution, and system reconfigurations. Experience under four years may be considered on a case-by-case basis., • Bachelor’s degree in a clinical or healthcare-related field is required. An Associate degree with an additional five (5) years of Revenue Cycle experience may substitute for the Bachelor’s degree., • Strong analytical skills with the ability to interpret complex data, reports, and workflows related to revenue cycle integrity and to identify and resolve associated issues., • Excellent collaboration and communication skills, with the ability to engage effectively with team members, clients, business partners, and diverse stakeholders in revenue cycle operations., • Proven ability to thrive in a fast-paced, dynamic team environment and meet tight deadlines., • Proficiency in Microsoft Office 365, including Excel, Word, and PowerPoint., • Substantial experience working within the Military Health System (MHS) and a thorough understanding of revenue cycle operations in that environment. Proficiency in the use of tools and systems supporting Revenue Cycle operations, including: * EHR systems: Oracle/Cerner CPAM * Billing and claims platforms: SSI Clearinghouse, 3M 360 Encompass (Institutional & Professional Coding), Alpha II Claim Scrubber, RevSpring * Data analysis/reporting tools: Excel, Power BI, SAS, Tableau, HealtheAnalytics * Reports and dashboards: HealtheAnalytics, Discern Reporting Portal, Lights On Network * Subject matter expertise in one or more of the following RCM domains: * Patient Accounting, Supply, PathNet, Business Standards & Workflow, Business Support, Registration, Scheduling, Appointing, Patient Care Location, Referral Management, Forms & Documentation, Orders/Rules & Alerts. * Experience designing and developing educational course materials for MHS GENESIS RCM Solution Owner Teams, including intermediate and advanced end-user training. * Ability to identify and address training gaps related to edit failures (e.g., Alpha II Scrubber, SSI Clearinghouse Scrubber) that impact encounter completion efficiency. Additional Information Benefits Include: • Medical, Dental, and Vision Insurance, • Federal Holidays, • Paid Time Off (PTO), • Professional development and training opportunities All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. All your information will be kept confidential according to EEO guidelines. If you require reasonable accommodation during the application or interview process, please contact us.

Job Description Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. Our Defense & Homeland Security Division, based in Hanover, MD is seeking an NCU Instructor - NETA with current TS/SCI with polygraph to deliver engaging, mission-aligned training for analysts operating in critical environments. The ideal candidate will translate complex concepts into accessible, meaningful instruction that empowers analysts to enhance their operational effectiveness and develop deeper competencies within their mission areas. Key Responsibilities: • Deliver interactive training sessions aligned with evolving mission requirements., • Facilitate learning that helps analysts reach new levels of insight and performance., • Adapt instructional methods to suit diverse learner needs and skill levels., • Provide hands-on tutoring to analysts in respective technical subject areas. This would include one-to-one training sessions, quarterly seminars and virtual training support to include resolving course content issues and student questions., • Collaborate with subject matter experts and leadership to refine course content and training as needed., • Proven experience instructing or training professionals in mission-driven environments., • Deep understanding of analytical tradecraft and intelligence or operations workflows., • Exceptional communication and facilitation skills., • A minimum of thirty-six (36) months relevant experience in the technical skill/area of expertise for which they are to provide training.(Network Architectures of land-line, cellular, and satellite telephony systems, Cell phone operating systems, Satellite communication systems, Computer –to-computer network communication, Target Research, Tool fundamentals and other analyst tools, Geolocation Analysis, Social network Analysis, Network Characterization, Reporting Policies, Technical Reports, Data Science, etc.). Adjunct Faculty certification is preferred., • Current TS/SCI with polygraph clearance required. Pay Range: There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. We offer competitive compensation, career growth, benefits and learning and development opportunities. Our broad mix of exceptional benefits options is designed to support and protect employees and their families. At ATS, you will be eligible to participate in a comprehensive benefits package such as: healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here Employee Resources. Equal Employment Opportunity / Affirmative Action ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. Powered by JazzHR Zzfrky0tm8

Job DescriptionDescription: Employment Type: Full-Time FLSA Status: Non-Exempt Salary: $16.00 per hour + Tips Location: San Antonio International Airport (SAT), TX Position Description Summary: Assist the Valet Managers in managing all elements of the parking facilities to contractual expectations, focusing on service expectations, employee supervisor, cost controls, and physical integrity of property. Provides leadership and direction to department staff, overseeing parking operations and technology aspects in all areas on the property, and other transportation initiatives as set forth by the client. This person will have flexible availability and be available for some day and night shifts. Essential Function(s) of the Position: Supervisory Support • Provides training and mentoring to junior staff members. Training and mentoring may include formal training on specific skills required of J|D staff and/or on-the-job training and mentoring, which may be of a technical nature, or focus on any other key professional skills required for success at J|D., • Provides critical feedback to junior staff on an as needed basis. Has a full understanding that critical feedback is given as the means to maximize the value of associates to clients. Staff should be made aware of skills and behaviors that are valuable to clients as well as those that are not. Feedback should always be given in a neutral and fair environment and the dialogue should be conducted in a fully professional manner., • Develops directly reporting supervisors and team members to create a highly engaged environment., • Assist with other parking operation duties as necessary, such as increased volume during holidays and peak season, jumping in to help or even scheduling yourself with your team for training and accountability, etc., • Scopes of authority - Disciplinary actions are to be carried out by the person in this role., • Oversee team member audits and follow-up to ensure all guidelines and policies are followed., • Leads teams, internal or external, through visioning, stakeholder assessment exercises and strategy development exercises., • Gives direction in a clear and concise manner to staff that have sufficiently proven their ability to deliver without excess supervision., • Offers consistent and timely feedback to hourly staff to ensure effective communication between supervisors, management, and staff., • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice., • Work through scheduled team meetings to develop strategies to improve employee satisfaction., • Recognizes bona-fide leads and immediately passes them onto management and Human Resources for additional vetting, intelligence gathering and follow up., • Responsible for hiring, training and development of Parking Attendants, Cashiers, Maintenance and Supervisors., • Create and maintain pertinent staffing schedules., • Responsible for managing all employees by setting work expectations and leadership standards., • Coordinate parking and transportation activities with other departments., • Develop and implement programs to improve guest and employee satisfaction., • Work closely with property management by attending weekly or daily meetings with GM (General Manager) and Valet Manager to build a relationship and ensure expectations are met., • Assist to managing operating budgets, labor, and non-labor budgets., • Uphold and implement programs to support community involvement and property management initiatives involving parking and valet operations., • Planning and executing customer service initiatives and daily game plans., • Submission of Various Reports to Headquarters – incident, deposit, daily field, monthly usage, and monthly operating statement., • Assurance of correct submission of property / departmental payroll with focus on controlling labor cost and maximizing revenue., • Responsible for accuracy of work from departmental supervisors., • Leader – leads by example, supports growth agenda, strong public persona, and industry presence., • Motivator – supports and inspires staff to accomplish the mission, vision, and values of the firm., • Decision Making – able to make sound, well-informed, and objective decisions; able to perceive the impact and implications of decisions. Can commit to action even in uncertain situations in order to accomplish organizational goals., • Customer Service – able to assess the needs of the customers, provide information or assistance, resolve issues or problems, and satisfy expectations. Knows about available products and services and is committed to providing quality work., • Communicator – business developer, professionally leading the firm as a national service provider. Able to effectively communicate with team members and management., • Innovator – forward thinker that can imagine the possibilities of a national practice., • Highly Organized – able to multi-task to accomplish desired productivity levels and outcomes., • A high level of integrity., • Above average time management skills., • Expert Problem Solver - able to identify problems, determine accuracy and relevance of information and use sound judgment to generate and evaluate alternatives and make recommendations., • Above average reasoning ability. Able to identify rules principles, or relationships that explain facts, data, or other information; analyze information and make correct inferences or draw accurate conclusions., • Expert in Microsoft Office Suite applications., • Must be self-motivated, fast learner, with a high attention to detail., • Must be available to work on weekends, holidays, and nights, as required by season and role., • Must be able to work outdoors in varying weather conditions, walking/traveling to multiple locations on property throughout the day., • Associates or Four-year college degree a plus., • Minimum 2 years of operations management/supervisor experience in hospitality industry, including experience in guest and/or customer service (parking industry preferred) Valid in-state driver’s license with a clean driving record. Physical Demands: • While performing the duties of this job, the employee is regularly required to stand, sit for long periods of time, bend, use hands to manipulate (type), perform repetitive motions, talk and hear; walk; sit, and lift or move no more than twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral visions, depth perception and the ability to adjust focus. While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines with occasional interruptions, and interact with staff and other organizations. Must have the ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Reporting Relationships: Position reports to the Valet Manager Jacobsen|Daniels is an Equal Opportunity Employer and strives for diversity. J|D, in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets

Job DescriptionAbout the Company Our client is at the forefront of the AI revolution, providing cutting-edge infrastructure that's reshaping the landscape of artificial intelligence. They offer an AI-centric cloud platform that empowers Fortune 500 companies, top-tier innovative startups, and AI researchers to drive breakthroughs in AI. This publicly traded company is committed to building full-stack infrastructure to service the explosive growth of the global AI industry, including large-scale GPU clusters, cloud platforms, tools, and services for developers. * Company Type: Publicly traded * Product: AI-centric GPU cloud platform & infrastructure for training AI models * Candidate Location: Remote anywhere in the US Their mission is to democratize access to world-class AI infrastructure, enabling organizations of all sizes to turn bold AI ambitions into reality. At the core of their success is a culture that celebrates creativity, embraces challenges, and thrives on collaboration. The Opportunity We are seeking a Cloud Solutions Architect (Pre-Sales) to join our client's team. This role offers an exciting opportunity to work with state-of-the-art AI and cloud technologies, including the latest NVIDIA GPUs, and contribute to one of the most powerful commercially available supercomputers. What You'll Do * Act as a trusted advisor to clients, providing technical expertise and guidance throughout engagements * Conduct PoCs, workshops, presentations, and training sessions on GPU cloud technologies and best practices * Collaborate with clients to understand their business requirements and develop solution architectures * Design and document Infrastructure as Code solutions, technical documentation, and how-tos * Help customers optimize pipeline performance and scalability * Serve as a single point of expertise for customer scenarios across product, technical support, and marketing teams * Assist with marketing efforts during events such as hackathons, conferences, and webinars What You Bring * 5+ years of experience as a cloud solutions architect, system/network engineer, developer, or similar technical role focused on cloud computing * Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, and skills of writing code in Python * Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL) * Solid understanding of the cloud ML tools landscape from industry leaders * Legal authorization to work in the U.S. on a full-time basis without visa sponsorship Key Attributes for Success * Self-starter who thrives in a fast-paced, evolving startup environment * Collaborative team player who can work effectively across different departments and cultures * Results-oriented with a strong sense of ownership and accountability * Innovative problem-solver who can identify new opportunities for growth * Continuous learner, eager to stay updated on the latest AI and cloud computing trends * High ethical standards and integrity, with a commitment to responsible AI development * Passionate about democratizing access to AI infrastructure Why Join? * Competitive compensation ranging from $180,000 to $300,000 per year (negotiable based on experience and location) * Comprehensive benefits package including 100% company-paid medical, dental, and vision coverage for employees and families * 401(k) plan with a 4% match program * Stock options plan * Flexible remote work environment * 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers * Up to $85/month for mobile and internet * Opportunity to work with cutting-edge AI and cloud technologies * Contribute to sustainable AI infrastructure with energy-efficient data centers * Be part of a team that operates one of the most powerful commercially available supercomputers Interviewing Process * Level 1: Virtual interview with the Talent Acquisition Lead (General fit, Q&A) * Level 2: Virtual interview with the Hiring Manager (Skills assessment) * Level 3: Interview with the C-level (Final round) * Reference and Background Checks: Conducted post-interviews * Offer: Extended to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $180K - $300K

Job Description Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Challenge Ingesting data from multiple external vastly different sources at hundreds of rich data points per second, moving terabytes of data while processing it in real-time, running complex and complicated prediction and forecasting AI models while coupling their output into a hybrid human-machine data refinement process and presenting the result through a nimble low-latency SaaS solution used by customers around the globe is no small feat of science and engineering. This processing requires a highly reliable, stable, fault-tolerant infrastructure that can withstand multiple and varied uses and abuses by data analysts, data scientists, industry experts, and the end-users. Fast product iteration cycles necessitate a platform that allows engineers to deploy frequently, independently, and without in-depth knowledge of infrastructure complexities. The Data Services Team is responsible for the developer platform, and the impressive Amazon AWS estate Vortexa uses to achieve its purpose. This includes two major areas of concern: infrastructure availability, security and costs, as well as developer experience. We use a wide variety of technologies like Kubernetes, Kubevela, Golang, Kafka, Opensearch, Airflow, Athena, and others. You will be a key member of the small, globally distributed team, instrumental in assessing current technologies, delivering the best possible engineering experience with the shortest development iterations, helping crystallise, converge and standardise technology stacks and implementing the infrastructure roadmap, ensuring 100% uptime, availability, and fault-tolerance of every component of the platform, while optimising AWS costs. You will provide your customers such as data analysts, data scientists, and other engineers with a delightful developer experience tooling boosting their productivity, and allowing them to concentrate on business logic. You will codify and automate any operational knowledge gathered so that R&D can focus purely on creating value for our customers. Requirements You Are: • Determined to create infrastructure that gets out of the way with a great developer experience, • Excellent at troubleshooting unfamiliar code., • Striving to be more skilled than Google with Kubernetes, • An AWS power user and evangelist, • Familiar with Apache Kafka and Kafka Streams – deployment, monitoring, resiliency, fault-tolerance, cluster planning and operations, applications debugging, • Experienced with ElasticSearch operations and usage, • Fluent in Terraform, and Go, • Familiar with cloud-native application design and deployment, • Not afraid of challenges and infrastructure troubleshooting, • A “can-do” person – “I’ve done my bit” has no place at VortexaAwesome If You:, • Are familiar with Airflow or other workflow orchestration tools, • Stock-options in a fast-growing, high-potential business, • A vibrant and diverse workplace, • An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”, • The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts, • 401k with up to 2% contributions matched by Vortexa, • Private Health Insurance offered via Blue Cross Shield, • Dental and Vision cover offered via Guardian, • Global Volunteering Policy to help you ‘do good’ and feel better

Job DescriptionCompany Description Blue Iris Tech Consulting Inc. is a mission-driven, 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) committed to delivering innovative, high-impact technology and professional services that enhance government operations, accelerate digital transformation, and improve outcomes across the federal healthcare ecosystem. We proudly support a diverse portfolio of federal agencies, including the Department of Veterans Affairs (VA), Defense Health Agency (DHA), National Institutes of Health (NIH), Defense Logistics Agency (DLA), U.S. Department of Agriculture (USDA), National Geospatial-Intelligence Agency (NGA), and Internal Revenue Service (IRS). Why Join Blue Iris: • Competitive compensation and benefits, • Collaborative, mission-focused culture, • Make a direct impact on federal accessibility services Job Description Blue Iris Tech is seeking a highly skilled Charge Description Master (CDM) Senior Solution Technical Expert (SSTE) to provide support to the Defense Health Agency’s Financial Operations Division. The objective of this role is to help DHA optimize revenue cycle performance by reducing MHS GENESIS work queue backlog, improving clinical workload capture, increasing Third Party Collections (TPC), identifying revenue leakage, and enhancing the audit-readiness and business acumen of Military Treatment Facility (MTF) staff. Key Responsibilities include, but are not limited to: • Build, maintain, and sustain the master CDM using government-selected technology, ensuring compliance with regulatory code updates (additions, deletions, modifications)., • Educate MHS Business Community personnel on CDM-related topics and charge input procedures., • Provide expert guidance on CDM policies and practices to Revenue Cycle Management (RCM) stakeholders to ensure regulatory compliance., • Collaborate with RCM stakeholders across and beyond the J8 Directorate to implement CDM resolutions and enhancements., • Maintain up-to-date CDM content in alignment with AMA, CMS, CPT, and HCPCS updates., • Coordinate pricing reviews of CPT/HCPCS codes with the DHA Uniform Business Office (UBO) based on CMS regulatory changes., • Develop and maintain a comprehensive CDM Standard Operating Procedure (SOP) manual, user guides, and training materials. SOPs must be updated quarterly or as needed based on regulatory or emergency code releases., • Support MHS GENESIS-specific CDM modifications, including code additions and deletions, as requested by DHA or the EHR client., • Maintain and refine a supply item file for all chargeable supplies, updated quarterly., • Manage CMAC rate table updates within the CDM based on DHA UBO data and TRICARE annual releases., • Coordinate cost-based and CMAC-based pricing using MEPRS, CAPER, DMLSS, and CMAC data sources as defined by DHA UBO methodologies., • Assist in developing charge structures and defensible pricing methodologies based on locality, workload, and resource analysis at MTF Parent and Child levels., • Update CDM standard rates (e.g., room charges, surgical tiers) based on actual DoD service delivery costs., • Serve as liaison for communicating CDM changes to MHS GENESIS Charge Services Solution Owner Team, DHA Functional Teams, and system end users. Ensure changes (e.g., pricing, billing decisions, CPT/HCPCS codes) are communicated no later than 15 days prior to system release., • Maintain and update 100-character code descriptions for all active and obsolete codes in accordance with regulatory guidance., • Create and maintain the American Dental Association (ADA) Current Dental Terminology (CDT) code table and related descriptions within the CDM.Qualifications Required Qualifications: • Must be able to obtain and maintain a Favorable Suitability Adjudication based on a Tier 2 background investigation., • U.S. citizenship is required due to federal contract requirements., • Bachelor’s degree in a clinical or healthcare-related fiel. An Associate degree combined with an additional five (5) years of Revenue Cycle Management experience may substitute for the Bachelor's degree., • Minimum of four (4) years of experience supporting large-scale enterprise CDM build, management, enhancement, and technical configuration using electronic CDM management tools. Experience below four years may be considered on a case-by-case basis., • Minimum of five (5) years of medical coding experience in a healthcare organization of similar size and complexity. Must possess a current Medical Coding Certification from a recognized authority (e.g., AAPC, AHIMA). Experience below five years may be considered on an individual basis., • Demonstrated expertise in Oracle/Cerner Electronic Health Record (EHR) Charge Description Master (CDM) build and configuration for medical, pharmaceutical, and dental services., • Experience with ticket queuing systems and issue resolution processes., • Ability to use government-approved, validated electronic CDM applications and tools to ensure compliant and accurate CDM input., • Demonstrated experience pulling and utilizing data from existing Military Health System (MHS) data sources to support CDM population., • Proficient in CDM auditing to ensure charge/pricing defensibility and compliance., • Strong understanding of medical record coding and how the CDM supports accurate patient encounter coding., • Ability to incorporate AMA/CMS code additions, modifications, and obsolete codes into the CDM., • Ongoing support for annual AMA code set updates and quarterly payer-driven changes to activate/inactivate CDM line items by site., • Proficiency in Microsoft Office 365, including Excel, Word, and PowerPoint. Medical billing experience preferred but not required. * Experience working within the Military Health System (MHS) and a thorough understanding of MHS revenue cycle operations. * Familiarity with software applications and tools used in revenue cycle functions, including: * Electronic Health Record systems: Oracle/Cerner CPAM * Billing/claim systems: SSI Clearinghouse, 3M 360 Encompass, Alpha II Claim Scrubber, RevSpring (Patient Statements) * Data analytics and reporting tools: Excel, Power BI, SAS, Tableau, HealtheAnalytics, Discern Reporting Portal, Lights On Network Additional Information Benefits Include: • Medical, Dental, and Vision Insurance, • Federal Holidays, • Paid Time Off (PTO), • Professional development and training opportunities All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. All your information will be kept confidential according to EEO guidelines. If you require reasonable accommodation during the application or interview process, please contact us.

Job Description Now Hiring: High-Performing General Managers + Assistant Sales Managers + Operations Managers– San Antonio Expansion We’re expanding in the San Antonio market and actively seeking high-potential leaders to join our team as General Managers in select locations. These roles are best suited for driven, results-oriented individuals with a passion for fitness, a sharp business mindset, and a proven ability to lead top-performing teams. If you're a competitive leader who consistently delivers results and thrives in a high-accountability environment, this is your opportunity to make a lasting impact in a growing organization with significant career growth potential. About the Opportunity As a General Manager, you will lead the full club operation — from sales performance and team development to operational standards and customer experience. This is not a desk job. We’re looking for hands-on leaders who can set the tone, coach talent, build culture, and drive the business forward. We’re Looking For Leaders Who: • Deliver strong, consistent sales performance and understand how to move the needle daily, • Have a track record of hiring, developing, and retaining top talent, • Operate with a sense of urgency and a high level of personal accountability, • Can train in different locations as we prepare for long-term assignments, • Are comfortable working in a performance-based environment where expectations are high, and results are rewarded, • Bring professionalism to the floor — leading by example in communication, presence, and execution, • Leaders that want to bonus every month! Ideal Background Includes: • 2+ years of multi-team leadership or full-unit management (fitness, retail, hospitality, or service-based industries preferred), • Proven success in hitting sales goals and operational KPIs, • Experience managing schedules, budgets, and staffing plans, • High level of emotional intelligence and a strong ability to give and receive feedback, • Passion for fitness and healthy living (you don’t need to be a bodybuilder, but you should value the industry), • Availability to work early mornings, evenings, and weekends as needed Why Join Us? We’re building something strong in San Antonio — a team of high-output leaders who are ready to elevate the standard. This is your chance to be part of a performance-driven culture where your results speak louder than your résumé. If you're ready to lead with impact, we’re ready to invest in your success. Apply now to be considered for one of our upcoming General Manager roles. Interviews are beginning soon.