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Job Description Who we are and why you should join us…. Water Walker Investments is a local investment advisor located in Tampa, Florida. The firm specializes in cash management services, fixed income portfolio advisory/management and treasury management consulting for governmental clients statewide. This growth-oriented organization is looking for a results-driven Manager, Client Advisory Services, with intellect, initiative and a knack for translating financial jargon into actionable plans for clients. The Manager, Client Advisory Services, will directly impact the client experience by providing a high level of exceptional service, serve in a dynamic team of partners, and work closely with the portfolio management and administrative teams in a client-focused and collaborative environment. The ideal candidate should thrive in a multi-tasking environment, be familiar with data analysis and creating compelling presentations to justify consultative investment recommendations, share a willingness to learn, and enjoy a challenge. This role represents a great opportunity to join an organization that believes in supporting professional and personal growth by working with an experienced and diverse team of financial services professionals with the ability to truly make an impact on the business. A typical day in the life of the Manager, Client Advisory Services, consists of… Provide exceptional client service support and flawless execution on client requests with excellent follow through. Develop effective communication platforms for clients and staff and liaise with different departments about client queries. Resolve complex client dilemmas in a professional manner. Mastermind creative ways to deliver an exceptional client experience, and effectively collaborate with respective internal teams and contractors to prepare and deliver client facing materials. Oversee production of marketing materials; monitor for quality and corporate identity guidelines. Manage and maintain communications library, assist with one-to-many communication strategies and other announcements. Regularly review company website content; ensure web and social media content is on-strategy, consistent with corporate identity guidelines, and updates. Proactively support potential business development opportunities to engage prospective and current client by attending conferences and client/prospect meetings as needed. Coordinate the firm’s response to consulting and banking RFPs, highlighting the firm’s history and accomplishments. You meet or exceed the following… • Bachelor’s degree in Business Administration, Finance or related field; prior investment & marketing experience desired, • 5-7 years in a similar role with increasing independence and oversight, • Excellent verbal, written, analytical, and organizational skills, • Must be able to take technical financial information and present to high level, non-investment senior staff and board members, • Proficiency with Microsoft Office Suite and basic design software, specifically with Excel and PowerPoint, Adobe and Publisher, • Strong presentation skills and ability to convert data into presentation graphics; experience with Insightly a plus, • Good judgement with the ability to make timely and sound decisions, • Creative, flexible, and innovative team player, • Ability to work on complex projects with general direction and minimal guidance., • Ability to communicate effectively and persuasively in writing., • Demonstrated experience providing exceptional customer service with senior level leaders, • Basic understanding of financial concepts and markets, • Strong abilities multi-tasking and having semi-autonomous deadlines, • A positive attitude, ability to work well independently and within a team, ability to learn quickly and be incredibly dependable, • Excellent attention to detail and quality of output

Job Description Tampa-Hillsborough County Expressway Authority Position Description Customer Experience Supervisor About: The Tampa‑Hillsborough County Expressway Authority (THEA) is an independent State of Florida agency that owns, operates, and maintains key transportation facilities serving Hillsborough County, including the Lee Roy Selmon Expressway (Selmon Expressway), Brandon Parkway, Meridian Avenue, and the Selmon Greenway. The Selmon Expressway is a seventeen (17) ‑mile All‑Electronic Tolling (AET) toll facility that includes seventeen (17) toll collection locations and is the only limited-access facility through downtown Tampa. THEA is committed to providing a high‑quality, customer‑focused transportation experience built on reliability, transparency, responsiveness, and continuous improvements to facilities and technologies. THEA emphasizes timely issue resolution, clear communication, and coordination with service partners to ensure dependable, accessible, and service‑oriented toll operations for the traveling public. THEA’s Customer Experience operations are supported by three primary components: the Operations Back Office System (OBOS), Florida’s Centralized Customer Service System (CCSS), and a collections vendor. OBOS manages core toll transaction processing and revenue reconciliation; CCSS provides customer‑facing services, including inquiries, invoicing, dispute resolution, and account support; and the collections vendor manages delinquent accounts and recovery activities. Together, these components support accurate toll collection and consistent, customer‑focused service delivery. Summary Description: The Customer Experience Supervisor (CXS) reports to the Toll Operations Manager and plays a key leadership role in delivering excellent customer experience across THEA’s toll operations. This position is responsible for fostering a service-oriented environment focused on timely issue resolution, clear communication, and responsive customer support, while building customer confidence in THEA’s tolling services. The CXS works collaboratively with THEA staff, vendors, and stakeholders to ensure customer concerns are addressed efficiently, resources are aligned to support service delivery, and operational activities consistently reflect THEA’s commitment to accuracy, reliability, and customer satisfaction. Major Function: Under general direction and established guidelines, the CXS oversees customer service and support functions for THEA’s toll operations, ensuring timely issue resolution, accurate customer responses, and consistently positive customer experience. This position requires strong oral and written communication skills and the ability to provide clear guidance on customer service priorities, workflows, vendors, and partners. Responsibilities Include: • Obtaining a full understanding of THEA’s toll-operation business rules, • Serves as the Point-of-Contact (POC) between THEA and its Operational Back-office System (OBOS) provider, collections vendor, and Centralized Customer Service System (CCSS) in addressing customer service concerns and toll enforcement-related activities, • Interprets, analyzes, and responds to customer issues over the phone, email, and/or in person, • Proficiently uses THEA’s toll operations systems to analyze customer accounts, • Continuously identifies and evaluates opportunities to drive process improvements that have a positive impact on the customer’s experience with THEA, • Prepares and analyzes performance reports to evaluate the Collections vendors’ daily operational efficiency and monthly performance, • Supports and responds to customer issues reported by Florida’s Centralized Customer Service System (CCSS), OBOS provider, and/or collections vendor, • Reports image quality issues related to in-lane equipment to the Toll System Manager or their designee, • Assists other THEA toll-operations functional units as required, • Assists with toll operations-related marketing initiatives, • Evaluates supporting data to ensure toll enforcement actions, including Vehicle Registration Holds through the Florida Department of Highway Safety and Motor Vehicles (DHSMV), are issued in accordance with established criteria, • Coordinates with the Local Enforcement Authorities, Tax Collector Office, and the Department of Highway Safety and Motor Vehicles in the resolution of the above-mentioned toll enforcement activities resulting from toll violations, • Generates case evidence packages to support THEA’s legal department with the above-mentioned duties, • Monitors the activity of customers with repeat toll notices and provides recommendations to the supervisor regarding enforcement action, • Stays abreast with other toll authorities’ toll-operation business rules to propose changes and improve THEA’s day-to-day operations., • Facilitates meetings, including preparing meeting agendas, meeting minutes, and follow-up, • Oversees customer service quality reviews, • Ensures consistent training and policy interpretation, • Partners with vendors on corrective action plans, • Analyzes customer complaint trends and determines root cause, • Implements continuous improvement activities tied to customer pain points, • Ability to respond to requests, including but not limited to those from THEA executive-level management and other stakeholders, in a courteous and professional manner, while ensuring prompt and complete resolution, • Ability to work with Microsoft Office Suite products, • Time management skills, • Ability to work independently, • Excellent written and oral communication skills, • Ability to produce, interpret, and assimilate data, • Policy interpretation in a customer-facing context and decision-making skills, • Excellent technical, analytical, and research skills, • Ability to read and speak fluent Spanish is preferred, • Complaint management experience, • Conflict resolution The ideal candidate will exhibit the following experience: The ideal candidate will have direct experience leading customer service operations in a high‑volume, transactional, or regulated environment, with demonstrated responsibility for customer issue resolution, escalation management, staff supervision, and coordination with internal teams and external service providers to deliver consistent, customer‑focused outcomes. • Prior experience in managing customer service operations for a toll agency, • Hands‑on experience supervising customer service teams, including assignment of work, coaching, performance monitoring, and addressing escalated customer concerns, • Experience managing customer inquiries, complaints, and dispute resolution related to billing, enforcement, or account‑based services, • Experience analyzing customer service data, trends, and root causes to improve processes, reduce repeat issues, and enhance customer satisfaction, • Experience coordinating with vendors, contractors, or third‑party service providers to support customer service delivery and corrective actions, • Working knowledge of policies, procedures, and applicable regulations affecting customer service operations, enforcement decisions, and customer communications, • Excellent interpersonal and communication skills to effectively interact with customers, service partners, and THEA staff, including handling sensitive or complex situations professionally, • Ability to assist with workload planning, resource allocation, and service‑level performance tracking to ensure timely and accurate customer responses Minimum Requirements. A High School diploma or GED and a minimum of five (5) years of supervisory experience in customer service, or a degree in Customer Service Management or related field and a minimum of three (3) years of customer service experience, including responsibility for issue resolution, customer escalations, or staff supervision. An equivalent combination of education and experience may be considered. Veterans Preference: In accordance with Florida Statute 295, the Tampa-Hillsborough County Expressway Authority will award United States military veterans and spouses of veterans who meet the criteria stipulated in the aforementioned statute preference in employment. All applicants seeking veterans’ preference are required to present legible required documentation in order to qualify. Please understand that veterans' preference laws do not guarantee placement of a veteran into a position. All applicants must meet the minimum requirements, provide the necessary documentation, and complete and successfully pass all phases of the hiring process to be considered a candidate for hire.

Job DescriptionOverview Join Diversified Maintenance! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! Job Description Diversified Maintenance is hiring a National Account Support Specialist. The National Account Support Specialist provides overall support for client operations and relationships, serving as a consistent point of contact and ensuring a high level of service delivery. Responsibilities include coordinating daily activities, responding to client needs, supporting internal teams, and helping ensure work is completed accurately and on time. The position contributes to maintaining effective processes, resolving issues as they arise, and supporting service standards to promote smooth operations, strong collaboration, and positive client experiences. RESPONSIBILITIES: Client Support and Communication • Serve as a representative for Diversified Maintenance in all client communications (in-person meetings, calls and email), • Provide outstanding customer service to all customers, both internal and external, • Manage/support day to day operations for assigned clients, • Timely monitor and respond to general emails related to assigned responsibilities, • Support the Client Relations Executive, assisting with client needs and managing client-specific SLAs (Service Level Agreement) and Key Performance Indicators (KPIs), • Manage daily work orders, • Partner with field operators to schedule/bill tag work, • Maintain master billing files; create and communicate service quotes to assigned clients, • Demonstrates independent decision-making capabilities regarding day-to-day operations, • Strong ability to resolve conflicts with internal and external customers, • Analyze monthly financial analytics, including revenue, budgets, and labor, • Develop client-specific analysis reports on metrics such as staffing, budgets, revenue, and attendance, as well as other requested data, • Must possess a high school diploma or equivalent, • Ability to obtain and maintain all necessary state or federal licensing requirements, • Minimum of one (1) year of professional-level experience utilizing Microsoft Excel and/or Google Sheets, • Ability to work independently or collaborate within a group to complete assigned tasks, • Computer skills including Microsoft products (Word, Excel, PowerPoint), G-Suite Products (Sheets, Docs, Slides), JD Edwards, Windows, • Well organized and able to manage multiple priorities on a daily basis, • Self-motivated and ability to take initiative, • Excellent oral and written communication skills, • Attention to detail, • College degree in Business Administration, • Prior experience in the janitorial and/or security industry, law enforcement, military and/or customer service or hospitality industries, • Experience in scheduling, operations, supervising or other functions of the security industry, • Office environment experience, • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. Requisition ID 2026-1581129

Job DescriptionBenefits: • Licensing paid by agency, • 401(k), • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Our team is a close-knit group that genuinely enjoys working together and supporting one anothers success. We collaborate to share workloads when needed, spend time together outside of the office, and celebrate wins big and small - from holiday gatherings to an annual team trip you can qualify for. To keep things exciting and goal-focused, we also run in-office promotions designed to boost motivation and performance. To thrive here, you need to be a true go-getter: self-sufficient, self-motivated, and driven to go above and beyond for every customer. Success in our agency means building real connections, selling with passion, and always putting in the extra effort to make a difference. If youre ready to grow alongside a supportive team and make an impact every single day, this could be the perfect place for you. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chelsey Loper - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Bilingual Spanish preferred.

Job Description QC Intermodal® offers innovative, comprehensive door-to-door bulk solutions seamlessly merging over-the-road trucking and rail transportation utilizing a patented tank design (U.S. Patent 11,679,930). QC Intermodal provides customers with the speed of traditional over-the-road haulage while leveraging the cost competitive and environmental benefits of rail transport. This allows for timely, cost efficient, and environmentally conscious shipping solutions for manufacturers across North America. We are looking for an energetic, reliable Sr. Intermodal Customer Service Representative to join our team in Tampa, FL. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QCIntermodal.com. Job Details Job Summary: The Sr. Intermodal Customer Service Representative is responsible for intermodal order planning, tracking, service exception management, and customer communication. Order management and service delivery should meet or exceed customer expectations. The Customer Service Representative will work closely with Intermodal Planning, terminal operations, pricing, contracts, billing and other support departments. Duties and Responsibilities: • Creation, entry and management of orders in the transportation management system(s), • Collaborates with the Intermodal Planners as well as other QC support departments, • Tracking and tracing of intermodal orders throughout the order cycle, • Ability to identify, report and correct service exceptions, • Customer advocate building relationships that foster growth, • Communicates effectively both internally and externally, • Responds to customer inquiries in a timely and effective manner, • Reporting and management of on-time service delivery, • Medical, • Dental/Vision, • Basic Life/Voluntary Life, • Short Term and Long Term Disability, • Flexible Spending Account and Health Savings Account, • Digital health through Recuro, • Employee Assistance Program, • 401k Employer Match and Roth Retirement Savings Plan, • Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible} Skills and Abilities: • 3-5 years of experience in customer service, • Transportation experience preferred, • Liquid Bulk Experience preferred, • Intermodal experience preferred, • Basic knowledge of company’s various business operations, • Excellent communication and interpersonal skills, • Organized, detail oriented, and ability to take initiative, • Ability to prioritize and hands multiple tasks, • Ability to work effectively in a team as well as independently, as required, • Knowledge of Google apps and Microsoft Office products preferred, • High school diploma or equivalent. Position Type/Expected Hours of Work: Company Information Work Environment: • This job operates in a professional office environment. This role routinely uses standard office and computer equipment., • This job is assigned to a specific Terminal, • Safety First environment - Complacency is not an option. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment., • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds. Equal Employment Opportunities Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job DescriptionBenefits: • 401(k), • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development Why Youll Love Working Here: • Initial and ongoing training to ensure your success., • Competitive compensation that reflects your experience and contribution., • Paid holidays and vacation to recharge and enjoy life outside of work., • Incredible company culture with a relaxed yet highly productive environment. Job Summary: As a Printing Customer Service Representative, you will work directly with customers and our sales team to provide excellent service and support. Your goal will be to help drive sales and boost customer satisfaction, ensuring every project is completed seamlessly. Key Responsibilities: • Provide exceptional service to customers in-office, by phone, and via email., • Identify customer needs and recommend products and services that best meet their requirements., • Communicate confidently and professionally about our offerings, capabilities, and processes., • Manage customer expectations to ensure the successful completion of their projects., • Maintain a positive and productive work environment negative chatter or office politics will not be tolerated.Skills Were Looking For:, • Printing and signage industry experience is a plus, but we are willing to train the right person., • A positive, detail-oriented people pleaser who excels in helping customers., • Proactive with a can-do attitude to tackle challenges., • Excellent communication skills (both verbal and written)., • Strong computer skills to efficiently manage customer interactions and project details., • A team player who works collaboratively to meet deadlines and deliver quality results.Desired (but not required) Skills:, • Previous experience in business-to-business customer service., • Knowledge of direct mail and automated marketing.

Job Description Take Your Career to the Next Level with Weather Tite Windows! Company Overview: Weather Tite Windows is a specialized home improvement company based in Tampa, Florida, providing replacement windows and doors for residential and commercial properties throughout the Tampa Bay area. Since our founding in 2006, we have focused on providing high-quality, energy-efficient solutions designed to withstand Florida's unique climate. More than just a business, we have built a special culture where team members truly support one another in a collaborative environment. Our leadership is personally invested in the mentorship and professional development of every team member, and we are looking for talented individuals who want to grow their careers alongside our expanding organization. This role will report to our Office Manager. Role Overview: Weather Tite Windows is looking for a Customer Service representative that will serve as the primary engine for sales growth by managing 75 inbound calls per day to qualify leads and schedule appointments. Reporting to our Office Manager, you will ensure high-level accuracy in lead documentation and seamless coordination between homeowners and the sales team. This role is essential to improving department performance within a scaling organization. By maintaining confident and professional communication, you directly contribute to the success of Weather Tite Windows. Responsibilities: • Maintain confident, professional, and empathetic communication when interacting with homeowners, contractors, and third-party partners., • Qualify leads by assessing customer needs and provide sales teams with key neighborhood data, such as flood zones and past project history, to help them prepare for consultations., • Execute established communication scripts with precision to ensure consistent brand messaging and maximize appointment setting rates., • Identify and escalate complex customer concerns or high-priority leads to relevant leadership to ensure rapid resolution., • Assess customer needs accurately to ensure that sales representatives are matched with high-value opportunities., • Seamlessly schedule and coordinate sales consultations between homeowners and the field sales team to maintain an active project pipeline., • Forward calls effectively to the correct departments, ensuring that all customer inquiries—from warranty claims to sales—reach the appropriate team without delay., • Manage up to 75 inbound calls per day, serving as the primary engine for sales growth by qualifying residential and commercial leads. Role Requirements: • Demonstrated ability to learn and navigate complex CRM systems, with a preference for candidates experienced in HubSpot., • Proven aptitude for mastering modern office phone systems and maintaining high engagement levels across a high volume of inbound calls., • Proven high-level attention to detail, • A motivated self-starter who can maintain high productivity and meet daily call targets with minimal supervision., • Willingness to undergo a standard drug screening prior to the commencement of employment. Logistics: • Reports to Office Manager, • On-site in Tampa, FL, • Willingness to undergo a drug test prior to employment, • Compensation: $21.00 - $24.00/HR Benefits: • Competitive hourly compensation range, • Consistent overtime availability, • 401k plan eligibility, • Dedicated mentorship and growth opportunities

Job Description Join Our Team as an Associate Client Manager at Amwins Group Benefits! Are you ready to take on a dynamic, client-facing role where you manage relationships, drive strategy, and contribute directly to business growth? Amwins Group Benefits is seeking a Client Manager to support our Market Directors and Consulting teams in delivering best-in-class service and solutions to our broker and client partners. Why Choose Amwins? At Amwins, we value our team members and offer a range of benefits to enhance your work experience: • Flexibility: Enjoy a hybrid work environment with flexible scheduling options., • Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays., • Continual Learning: Thrive in a collaborative, education-focused work environment., • Annual Bonus Program: Earn incentives through our performance-based bonus program. To learn more, please visit . As an Associate Client Manager, you will play a key role in managing broker and client relationships while supporting the growth and retention of a block of business. This role blends operational execution with strategic consulting, including plan recommendations, carrier negotiations, and hands-on service support. Responsibilities: • RFP Coordination: Collect and review data, prepare RFP materials, send to carriers, and track responses., • Marketing Support: Assist in building and maintaining marketing analysis and obtaining revisions as needed., • Carrier Communication: Follow up with carriers on quotes, updates, and outstanding items., • Implementation Support: Assist with sold case paperwork, submission to carriers, and tracking through first invoice., • Renewals: Proactively pull renewal reports, assist with market checks, and update systems accordingly., • BOR Management: Prepare and submit Broker of Record (BOR) letters and track completion with carriers., • Data & System Management: Accurately input and maintain client information and documentation in internal systems (e.g., Agency Smart)., • Project Coordination: Manage task tracking and timelines to ensure deadlines are met., • Communication Liaison: Support communication between internal teams, carriers, and brokers., • Quality & Accuracy: Ensure completeness and accuracy of all client deliverables and documentation., • Workload Prioritization: Effectively manage high-volume tasks and shifting priorities. Qualifications: • Work Experience: 0–3 years of experience in employee benefits, insurance, or administrative/account support roles preferred., • Education: Bachelor's degree preferred., • License: Life & Health Insurance License preferred or willingness to obtain., • Skills: Strong organizational, time management, and communication skills., • Attributes: Detail-oriented, proactive, and eager to learn in a fast-paced environment., • Technical Proficiency: Proficient in Microsoft Office (Excel, Outlook, Word.), • Work Style: Self-starter who can operate with a high level of autonomy while collaborating within a team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Description Job Title: Client Coordinator Position Type: Full-time, hourly, non-exempt COMPANY OVERVIEW: Since its beginning in 2004, Elase reshaped the aesthetics industry by creating a workplace that engages, elevates, and empowers its people. Just as our employees create an unforgettable experience for all who walk through our doors, we are committed to providing the benefits, pay, and development that allow you to have a great experience at work every day. We take immense pride in fostering an inclusive environment where all our employees can flourish and cultivate a culture of empowerment and mutual support. JOB DESCRIPTION: The Client Coordinator is a passionate supporter of our Elase Med Spas. This person is integral to delivering a best-in-class client experience in our spas. This individual is responsible for all point-of-sale processes. The Client Coordinator is responsible for answering phones, scheduling clients, overseeing membership sales, and the end-to-end appointment flow. The Client Coordinator is responsible for all nightly reporting, cash and transaction management, and the full client care experience. This position reports to the General Manager. EDUCATION AND EXPERIENCE: • High school diploma required; associate degree or above preferred., • 2+ years of customer service experience required., • Excellent team player who thrives in a team environment., • Superb multi-tasker with the ability to prioritize client experience while maintaining a high-level of accuracy., • Excellent written, verbal, and interpersonal skills., • Fluent in computer and phone skills; technical knowledge of various software and applications. (MS Office Suite, HubSpot, etc.), • Ability to comfortably learn modern technologies quickly., • Genuine interest in the aesthetics industry., • Experience with Zenoti preferred., • Provide best-in-class client service., • Oversee the full point-of-sale functions in the spa., • Answer all inbound communication and convert prospective inquiries into consultations., • Maintain a highly professional work environment and adhere to all internal policies regarding medical privacy and compliance., • Own the appointment lifecycle for clients including appointment reminders, check-in, cancellations, and rebooking., • Oversee client membership maintenance including selling, addressing concerns, and being the subject matter expert for our membership model., • Work directly with the General Manager to ensure sales goals and all key performance indicators are met., • Create a welcoming environment for all clients, ensuring that our client service standards are met with every interaction., • Support the spa with administrative and office tasks., • Perform opening and closing procedures., • Handle client concerns and escalations professionally; escalating as needed., • Maintain an understanding of all products and services offered at Elase., • Report any incidents regarding clients., • This position is in-person at one of our Elase Med Spas and requires an on-site presence each scheduled workday., • Full-time, ranging 30-40 hours a week depending on the needs of the business., • Must be available to work when our locations are open (including nights, weekends, and federal holidays)., • Must be available for occasional company-sponsored events and training., • Must be able to remain in a stationary position for extended periods of time., • Must be able to constantly move around the spa and occasionally lift and move objects., • Affordable health, dental and vision insurance with company contributions towards premiums., • Company paid disability and life insurance., • 401k with company match., • Paid Time Off, • Excellent free and discounted MedSpa services.

Job DescriptionWe’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now!Compensation: 131,000 - 158,000 yearly Responsibilities: • Consult with clients to help process quotes and issue renewals or any updates needed to current policies, • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process, • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates, • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates, • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days, • Candidates should be very strong communicators and problem solvers, and have great follow-up skills, • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset, • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Sherrill Insurance Agency partners with Fortune 500 and Fortune 100 companies to market and sell their products. • No cold calling, • No Prospecting, • All Lead-based Sales, • Six-figure Mentorship, • Training

Job Description Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers. Job Summary: The Customer Service Representative (CSR) serves as the main contact for assigned customers, managing inquiries, orders, and service issues. Responsibilities include developing customer reports, managing Non-Conformance Reports (NCRs), and coordinating with field teams to identify root causes and implement corrective or preventive actions. The CSR builds strong relationships through clear communication, provides accurate information using available tools, and maintains a high level of professionalism. This role also supports Operations, Sales, and field personnel by identifying new opportunities, assisting with brokerage activities, and training staff as needed. For some accounts, the CSR may act as the single point of contact for load entries and monitor “at-risk” business lanes. Success in this position requires teamwork, critical thinking, and creative problem-solving. Duties/Responsibilities: • Service Facilitation, • Facilitation of NCRs, • Customer Service Reporting, • Sales Support, • Microsoft Excel, Word and PowerPoint, • Ability to function as part of a team at a high level, • Critical thinker, • Strong communication composition skills, • Telephone etiquette and working knowledge of email systems, • Ability to develop tools that create efficiencies within department, • 4 Year Degree Preferred (2 Year Degree Required) Work Environment: This job operates in a professional office environment. This role routinely uses standard office and computer equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment. This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice. Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Description Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report to the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in: Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: he set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday. Available Florida (EST) Shifts: • 8:00 AM – 4:30 PM, • 9:00 AM – 5:30 PM, • 9:00 AM – 6:00 PM, • Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model., • Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs, • Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations, • Form working relationships with all partners., • Support the leadership team by identifying issues through established escalation pathways, • Monitor and track the health of all assigned work-in-progress issues., • Escalate and resolve issues to ensure appropriate turnaround times, • Participate in process improvement projects, • Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI), • Compliance with all applicable laws and regulations, • Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking., • 1+ years of experience in a high-volume or customer-focused setting., • 6+ months of healthcare experience, • Strong quantitative or analytical skills focused on identifying or solving problems, • Experience manipulating and entering accurate data At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator who thrives in a fast-paced environment and enjoys helping people achieve financial stability? We’re looking for Bilingual Collections Representatives to join our growing team and support toll-related account recovery efforts. In this role, you’ll engage with customers to resolve outstanding toll balances, negotiate payment plans, and maintain positive relationships all while representing trusted public and commercial partners. You’ll receive paid professional training, a competitive compensation structure, and opportunities for career advancement in a supportive and performance-driven workplace. If you’re ready to make a meaningful impact and grow your career in collections, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Be the face (and smile) of the toll collection operations at the facility offices in Tampa, Florida, • Assist customers with account resolution, questions, and concerns., • Process payments utilizing the toll operations back-office systems., • Manage in-person customer-related inquiries regarding toll activities, complaints, etc., • Collaborate with customer service professionals to improve overall customer experience., • Assisting with incoming customer service phone calls to resolve issues., • Complete end-of-day/shift deposits and balancing reports, • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning your training knowledge into customer wins. Representatives make a difference to customers and the company, providing first-in-class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data entry utilizing a computer., • The ability to read and speak English and Spanish fluently., • Excellent organizational, written, and oral communication skills, • Ability to work shifts in accordance with the toll operations hours of operations., • Non-cash payment processing experience on a computerized system, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage., • Strong team orientation and customer focus, • Excellent interpersonal skills and the ability to build relationships with your team and customers.

Job Description RESPONSIBILITIES: Client Engagement + Sales Leadership • Cultivate and nurture relationships with clients, understanding their style preferences, fit requirements, and wardrobe needs., • Drive made-to-measure sales through personalized consultations, proactive outreach, and effective follow-ups., • Manage client appointments and walk-in consultations to optimize sales opportunities., • Educate clients on fabric options, garment construction, and customization possibilities to create a tailored experience., • Actively seek opportunities to drive traffic and increase appointments through local networking and partnerships., • Achieve and exceed individual sales targets and contribute to team goals within the Nordstrom environment. Fittings and Alterations • Conduct accurate fittings and pinning sessions to ensure garments meet client expectations for fit and comfort., • Manage and complete customer appointments efficiently, ensuring all alterations and fittings are performed with precision., • Oversee the fitting process by holding accountability for quality and efficiency., • Collaborate with Nordstrom tailors and Indochino specialists to communicate customer requirements effectively., • Educate clients on the fitting process and set clear expectations for alterations and delivery timelines., • Maintain a high level of attention to detail during fittings to uphold Indochino’s quality standards. Customer Experience • Deliver an elevated shopping experience that reflects Indochino's commitment to luxury and craftsmanship., • Handle client inquiries and resolve concerns with professionalism and urgency, ensuring positive outcomes., • Provide in-the-moment support to ensure each client’s needs are met promptly and effectively., • Ensure all client measurements, preferences, and orders are accurately documented and communicated to internal teams., • Conduct post-purchase follow-ups to ensure satisfaction and drive repeat business. Operational Excellence • Maintain the Indochino shop-in-shop space to the highest standards, reflecting luxury and brand integrity., • Assist with inventory management, merchandising, and the visual presentation of product offerings., • Ensure the shop is prepared for daily operations and secured at the end of each day in line with Nordstrom’s policies., • Maintain accurate records of sales, alterations, and client interactions. Entrepreneurial Mindset & Brand Representation, • Act as a brand ambassador for Indochino, representing the brand with professionalism and expertise within Nordstrom., • Drive local marketing efforts to increase awareness and foot traffic to the shop-in-shop location., • Identify new opportunities for business growth within the Nordstrom environment., • Collaborate with Nordstrom partners and Indochino management to elevate the client experience and optimize sales. REQUIREMENTS: • 3+ years of experience in luxury fashion sales, preferably within made-to-measure menswear., • Strong understanding of garment construction, fabrics, and tailoring techniques., • Exceptional interpersonal skills with the ability to build rapport and trust with clients., • Proven track record of meeting and exceeding sales targets in a competitive luxury retail environment., • Excellent communication skills, with the ability to articulate styling advice and customization options effectively., • Proficiency in iOS and MS Office applications; familiarity with Nordstrom POS systems is an asset., • Flexibility to work evenings, weekends, and holidays as required by the Nordstrom environment., • Entrepreneurial mindset with a proactive approach to driving sales and enhancing the customer experience. WHY WORK AT INDOCHINO: • Luxury Environment: Represent a leader in made-to-measure menswear within one of the world’s most respected retailers., • Career Growth: Gain hands-on experience in luxury sales with opportunities for advancement within Indochino’s growing retail operations., • Collaborative Team: Work alongside both Indochino and Nordstrom teams to deliver exceptional client experiences., • Customer Focused: Join a company that values high-touch service and empowers its team to deliver unforgettable experiences. Compensation Range: $18-20

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us! We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs. In this role, you’ll handle inbound inquiries, assist with product and process-related questions, and troubleshoot basic technical issues all while representing some of the most recognized brands in the world. If you’re a strong communicator with a passion for helping others, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous and professional manner, • Resolve customer issues with first-call resolution strategies, • Research and coordinate with internal departments to resolve inquiries, • Accurately document customer interactions and claims in CRM systems, • Use internal knowledge bases and training to answer questions confidently, • Follow all required scripts, policies, and confidentiality protocols, • Escalate complex issues to supervisors when needed, • Stay current on program updates through training and team meetings, • Meet all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Strong problem-solving, conflict resolution, and customer service skills, • Able to multi-task, stay focused, and work independently, • Team-oriented with a positive, customer-first mindset, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Are you self-motivated, intellectually curious, enjoy new challenges and have strong relationship building skills? Are you looking for an opportunity to gain valuable business experience and grow your career in the sales field? If so, please continue to read further! We are looking, for high-energy, proactive Customer Advocate to be an agent for customer satisfaction and retention to work in our Tampa office. IMAGINiT Technologies, a division of Rand Worldwide, is a leading provider of Autodesk design and engineering solutions. IMAGINiT provides CAD software and technology expertise to companies across North America. You will have a great team standing behind you, but you will need to bring motivation, persistence, and a sincere desire to help customers reach their business goals. Job Description Proactively contacting customers after purchase to acclimate them to the benefits of being an IMAGINiT customer; and support the adoption of Autodesk products early in their contract. • Documenting all client communications in CRM system and escalate any client satisfaction issues to the appropriate manager for resolution., • Assessing internal processes and proposing improvements that directly affect customer retention., • Acting as a liaison with customers to resolve a variety of issues with their account and coordinating with internal resources as necessary to ensure access to their software., • Conducting presales and business reviews for our customers with our sales organization to ensure retention and expansion of solutions., • Provide customers with usage data analytics to optimize their digital solutions., • Bachelor’s degree in communications, marketing, or related field preferred or comparable experience, • 2 years of experience in CUSTOMER RELATIONS role, • Strong technical acumen, • Outstanding telephone skills with impressive ability to relate over the phone, good speaking voice, and able to deal with multiple levels within organizations., • Highly motivated, resourceful, and patient with a strong desire to truly make a difference and ensure customer satisfaction, • Excellent verbal and written communication skills, • Ability to work at a high level with multi-tasking., • Strong presentation skills, • Health, Dental, and Vision, • Flexible Spending Accounts, • Short & Long-Term Disability, • Wellness Programs, • Paid Holidays, • Vacation and Sick Leave, • 401(k) with company match, • Tuition Reimbursement, • Service Awards, • Employee Referral Bonus Program We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in US for any employer without company sponsorship.

Job Description You’re legendary. We’re hiring. Let’s talk! Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry. For Our Associates: • At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier., • Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role., • Staying healthy: Our wellness program, WellWorks, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to support your health and fitness goals by providing gym membership subsidies., • Preparing for your future: Imperial PFS offers a 401(k) with a company match, • Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day., • Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D. JOB SUMMARY The Account Executive Support Specialist (AESS) is an entry-level client-facing role within the Account Executive career path. This position is responsible for Account Executive Team support in servicing and growing a designated regional portfolio, consisting of established flow clients, national relationships and new IPFS prospects. This role focuses on working with regional Account Executive Teams in delivering high-quality service, preparing premium finance quotations, conducting credit analysis when required, following up on quote activity, and onboarding new relationships. The role partners closely with Account Executives (AEs), Sales Executives (SEs) and Regional leadership to support retention, expansion, and operational excellence within the assigned book of business. Success in this role requires strong customer service orientation, effective communication skills, attention to detail, and a working knowledge of loan documentation and state premium finance requirements. KEY RESPONSIBILITIES Account Executive Support & Execution • Support assigned Account Executives in achieving established regional key performance indicators (KPIs), including premium volume, loan units, program entity growth, and profitability., • Proactively manage daily quote follow-ups and quoting activities as delegated to maximize new business conversion and renewal retention., • Provide seamless coverage for Account Executives during absences by managing quote follow-up queues, servicing program entities, and ensuring continuity of service., • Assist with quote preparation, credit review support, documentation coordination, and follow-up communications to ensure timely resolution of opportunities., • Prepare and deliver premium finance quotations within delegated authority guidelines., • Perform credit analysis when required and ensure accurate and timely documentation completion., • Submit required documentation to agents to ensure Premium Finance Agreements (PFAs) are received complete and ready for booking., • Partner with assigned AEs and SEs to learn about pursuing and developing new prospect opportunities., • Document all prospecting and development activities in Salesforce, maintaining active collaboration between AESS and SE until the opportunity is won or closed., • Strategize with AEs and SEs to penetrate existing program entities and expand business opportunities., • Conduct program entity visitations, alongside AEs and SEs, as scheduling permits., • Alongside AEs and SEs, participate in Continuing Education (CE) classes, trade shows, and local industry events to strengthen market presence and relationships., • Assist AEs with monthly agency variance reviews for their assigned book of business., • Work with AEs on collaboration with Sales Executives and Regional Management to determine appropriate action, including rate/term adjustments or additional service offerings., • Maintain consistent and effective communication with Sales Executives, and Regional Leadership regarding portfolio performance and planning., • Deliver “Legendary Service” by responding promptly and thoroughly to internal and external customer inquiries., • Actively participate in monthly Regional meetings, contributing solutions, insights, and constructive input., • Support Regional Management initiatives and perform additional duties as assigned. PREFERRED SKILLS & QUALIFICATIONS • Strong verbal and written communication skills, • Excellent customer service orientation, • Strong analytical and problem-solving abilities, • Detail-oriented with strong organizational skills, • Self-motivated and proactive with a strong sense of urgency, • Demonstrated sales aptitude and desire to achieve results, • Ability to multitask and manage competing priorities, • Adaptable and comfortable working in a fast-paced environment, • Collaborative team player with a growth mindset EDUCATION • Bachelor’s degree preferred, or equivalent professional experience #IPFSUS

Job Description About Us Venatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver expertise in information technology, engineering, logistics, and program support to help our clients achieve operational excellence and mission success. About the Job Venatore is seeking a Joint Command and Control (C2) Operations Support Specialist to provide 24/7/365 GCCS-J coverage at Headquarters U.S. Central Command (USCENTCOM). This role supports secure, interoperable, and timely Joint Command and Control capabilities that enable decision superiority for the National Command Authority (NCA), Combatant Commanders, and Joint Task Force (JTF) Commanders. The position includes travel to approved domestic and international locations, including Qatar, in support of Overseas Contingency Operations within the USCENTCOM Area of Responsibility (AOR). Responsibilities GCCS-J Operations & Support * Provide continuous 24/7/365 GCCS-J operational coverage at HQ USCENTCOM. * Employ secure, interoperable, and mission-critical Joint C2 capabilities to support operational decision-making. * Ensure integrity of U.S. and allied data across multiple security domains through cross-domain services. * Support GCCS-J interoperability with other DoD C2 systems and service-specific implementations. * Utilize network-accessible and transportable GCCS-J systems in support of mobile tactical units. Training & Mobile Support * Deliver GCCS-J training to replacement forces prior to deployment. * Provide mobile training and technical support to U.S. and Coalition elements as authorized or directed. * Cross-train on other OES positions and provide surge/contingency support as required. C2 Policy & Planning Support * Provide policy and planning support related to secure early warning, Radiant Mercury, OPTASK COP, and other GCCS-J interrelated areas. * Support operational planning and execution activities at the Combatant Command level or higher. * Prepare and deliver high-level military staff briefings and action items to senior leadership. Collaboration & Communication * Interact professionally and effectively with Government operational representatives and joint stakeholders. * Produce clear, concise written products and deliver high-level briefings to senior military leadership. * Operate effectively in a dynamic, fast-paced joint working environment with minimal government oversight. Required Qualifications * U.S. Citizenship. * Active Top Secret (TS) clearance with SCI eligibility; ability to securely handle and safeguard classified information. * Five to eight (5–8) years of relevant work experience. * Experience as a mid-level staff officer at a Combatant Command or Service staff. * Demonstrated experience employing Joint C2 capabilities in operational environments. * Experience supporting high-level military staff briefings and managing action items. * Advanced proficiency with Microsoft Office O365 products; strong writing and briefing skills. * SharePoint expertise. * Ability to travel domestically and internationally, including Qatar (no combat zone travel authorized under this contract). * Ability to support 24/7/365 operations in a high-tempo environment. Preferred Qualifications * Previous experience supporting training or mobile training teams. * Bachelor’s degree. * Active-duty military experience directly supporting Common Operational Picture (COP) analysis. * More than ten (10+) years of operations support experience at the operational level or higher. * Experience and/or knowledge of Joint-Range Extension (JRE) software. * Demonstrated ability to work independently with minimal oversight while functioning effectively within a joint team environment. Benefits Venatore offers a competitive benefits package designed to support the well-being of our employees, including: * Paid Time Off (PTO) * 10 Federal Holidays * 401(k) with company matching * Medical, dental, and vision insurance * Paid military leave Venatore is an equal opportunity employer and considers qualified applicants without regard to disability or protected veteran status.

A well-established national law firm is seeking an experienced Legal Secretary to join its Tampa office. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced litigation environment. Qualifications: • Minimum of 5+ years of experience as a legal secretary, • Strong familiarity with Florida state and federal court rules, • Ability to independently manage pleadings, discovery, motion preparation, and e-discovery processes, • Experience with e-filing in both state and federal courts, • Solid background in case management, docketing, document review, and exhibit preparation, • Exceptional attention to detail and organizational skills, • Proficiency in Microsoft Office Suite, • Experience with iManage or similar document management systems is preferred, • Strong analytical and written communication skills, • Prior experience with insurance defense and commercial litigation is required What We Offer: • Collaborative and business-casual work environment, • Hybrid work schedule available after initial training period, • Competitive compensation, • Comprehensive benefits package including medical, dental, vision, 401(k), PTO, disability, parental leave, and life insurance

Associate Attorney (Property & Litigation) – Join an Award-Winning Boutique Powerhouse Are you a "Doer" who thrives on autonomy? We are looking for a motivated Associate Attorney (3–5 years of experience) who doesn’t just "handle" cases, but drives them. As an Associate at Lieser Skaff, you will be on the front lines, owning your files and standing up in court. We don't do micro-management. We provide the elite platform, the mentorship of Super Lawyers®, and high-stakes cases—you provide the grit, the independent work ethic, and the desire to win. The Firm, Lieser Skaff, is not just another litigation firm in Tampa, Florida. Recognized by Best Law Firms® for excellence in Real Estate and Commercial Litigation, and led by partners consistently named to Florida’s Legal Elite, we deliver "Big Law" results with the agility of a premier boutique practice.Key Responsibilities ● Represent Clients: Lead property and business litigation matters from intake to resolution with a high degree of independence. ● Advocate with Confidence: Draft high-level pleadings, motions, briefs, and other legal documents. ● Courtroom Presence: Prepare for and attend court hearings, trials, and mediations. ● Legal Research & Analysis: Conduct thorough legal research and analysis to support document preparation and case strategy. ● Strategic Counseling: Provide direct legal counsel and guidance to our diverse client base. ● Collaborative Management: Collaborate with senior attorneys and support staff on case management. ● Administrative Excellence: Maintain accurate and up-to-date case records and stay current with relevant laws, regulations, and legal trends. Who You Are (Qualifications) ● Experience & Credentials: Juris Doctor (JD) from an accredited law school and admission to the Florida Bar in good standing. ● Proven Track Record: 3–5 years of property and/or litigation experience. ● Academic Excellence: Strong academic credentials and a polished professional background. ● A "Go-Getter": You are a "bootstrapper" who sees a problem, researches the solution, and executes without needing a manual. ● Independent Operator: You thrive in a fast-paced environment and can manage multiple tasks and deadlines effectively without being prompted. ● Communication Pro: Exceptional attention to detail, excellent writing skills, and comfort with public speaking and courtroom appearances. ● Tech Savvy: Proficiency in legal research tools and software (Clio and NetDocs experience is a plus). ● Team Player: A strong work ethic with a commitment to a collaborative and unified team culture. Why Lieser Skaff? ● Autonomy & Trust: We hire adults. We give you the freedom to manage your cases and the support to ensure you succeed. ● Elite Mentorship: Work directly with attorneys recognized as Super Lawyers® and Rising Stars. ● Modern Systems: We utilize top-tier tech (Clio, NetDocs) and have a dedicated Office Manager to handle "operational noise," allowing you to focus on the law. Benefits & Compensation ● Salary: $105,000 – $125,000 base. ● Performance Upside: Eligibility for performance-based bonuses and profit-sharing/retirement plan options. ● Health & Wellness: Comprehensive health, dental, and vision insurance. ● Growth: Real opportunities for professional development in a firm that is actively scaling. How to Apply If you are ready to work in an environment that rewards independence and excellence, we want to talk to you. Email . Lieser Skaff is an equal opportunity employer that values and celebrates diversity. We are committed to creating an inclusive work environment that does not discriminate against any employee or job applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity and expression, veteran status, or disability status. We adhere to all federal, state, and local laws that protect individuals from discrimination based on these characteristics.

LHH is seeking an experienced Business Immigration Paralegal to support our clients Florida based immigration practice. This role is ideal for a detail-oriented professional who thrives in a fast-paced, high-volume legal environment and has strong experience in employment-based immigration matters. Position Overview The Business Immigration Paralegal will provide comprehensive case support for corporate immigration matters, including H-1B petitions, O and P visa renewals, E-2 visa embassy processing, and other employment-based immigration filings. While this role supports the Orlando office, it may be performed remotely; however, candidates must reside in Florida. Responsibilities • Prepare and file nonimmigrant visa petitions, including H-1B, O, and P visas, • Assist with E-2 visa applications, including embassy processing and supporting documentation, • Draft immigration forms, letters, and supporting materials for attorney review, • Manage case files and ensure accurate and timely filing of petitions, • Communicate with clients regarding document collection and case updates, • Track deadlines and maintain accurate records in case management systems, • Support attorneys with a variety of business immigration matters as needed Qualifications • Prior experience as a Business Immigration Paralegal strongly preferred, • Direct experience with H-1B, O, P, and E-2 visa processes required, • Strong knowledge of USCIS procedures, forms, and filing requirements, • Excellent organizational skills and high attention to detail, • Ability to manage multiple deadlines in a high-volume environment, • Strong written and verbal communication skills, • Proficiency with Microsoft Office and legal case management systems Additional Information • Remote flexibility but candidate must live in Florida, • Collaborative, fast-paced team environment, • Second language not required, • Immediate hire opportunity Benefits The firm offers a competitive compensation package along with a comprehensive benefits program, which may include medical, dental, and vision insurance, paid time off, and other firm-sponsored benefits, depending on eligibility. How to Apply Interested candidates are encouraged to apply today to be considered for immediate review. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance

Job Description Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you’re fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we’d love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the welcoming and professional face of toll operations at our Tampa facility., • Assist walk-in and phone customers with toll account resolutions, payments, and inquiries., • Process transactions using toll operations back-office systems., • Handle customer complaints and escalate complex issues as needed., • Maintain accurate records of customer interactions and transactions., • Collaborate with team members to enhance the overall customer experience., • Complete end-of-day deposits and balancing reports., • Adhere to scheduled shifts and attendance requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong organizational, written, and verbal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Ability to troubleshoot and follow up on customer issues., • Skilled in conflict resolution, problem-solving, and negotiation., • Customer-oriented: empathetic, patient, and responsive., • Capable of multitasking and self-management., • Strong team player with excellent interpersonal skills.Preferred, • Experience in customer service, inside sales, problem-solving, or back-office support., • Familiarity with tolling systems or public infrastructure services.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off I graduated from the University of Puerto Rico with a degree in International Business and have a rich multicultural background. My commitment to the community runs deep; Im active in my church, participate in local service projects, and previously served as a missionary for two years. We offer a range of benefits, including training and development opportunities, health benefits, an IRA plan, casual Fridays, team-building activities, and growth opportunities. We also partner with other agents to host fun and meaningful events. Our office is team-oriented, collaborative, and customer-focused. Im passionate about helping my team grow both personally and professionally. We prioritize dedication, coachability, and a positive attitude over prior experiencebecause the right mindset is what fuels success. If youre looking for a place where you can grow your skills, contribute to a winning team, and make a real impact, this could be the perfect fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Josue Rivera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Health insurance, • Paid time off, • Training & development, • Opportunity for advancement I graduated from the University of Puerto Rico with a degree in International Business and have a rich multicultural background. My commitment to the community runs deep; Im active in my church, participate in local service projects, and previously served as a missionary for two years. We offer a range of benefits, including training and development opportunities, health benefits, an IRA plan, casual Fridays, team-building activities, and growth opportunities. We also partner with other agents to host fun and meaningful events. Our office is team-oriented, collaborative, and customer-focused. Im passionate about helping my team grow both personally and professionally. We prioritize dedication, coachability, and a positive attitude over prior experiencebecause the right mindset is what fuels success. If youre looking for a place where you can grow your skills, contribute to a winning team, and make a real impact, this could be the perfect fit for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Josue Rivera - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage and maintain client insurance accounts with accuracy and attention to detail, • Follow up with existing clients to ensure satisfaction and address any inquiries or issues, • Generate new leads through research, networking, and outreach efforts, • Assist in preparing and processing insurance applications and documentation, • Coordinate with underwriters, brokers, and other insurance professionals to facilitate policy issuance, • Update and maintain accurate records of client interactions and account status in the CRM system, • Monitor policy renewals and proactively reach out to clients for renewals or upgrades, • Ensure compliance with company policies and industry regulations, • Participate in training sessions to stay informed about insurance products and market trendsQUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge. Major areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Key Responsibilities: • Provide Excellent Customer Service at all times., • Obtain therapy benefits for all patients including new, splint, and Home Programs two days in advance after the patients appointment, • Obtain therapy benefits through insurance websites that allow this to be done online. Print benefits and keep in chart, • Obtain authorization for Therapy visits two days in advance, through Online Portals or direct phone contact to the insurance companies., • Monitor patient visit count and obtain reauthorization as needed for continued Therapy Visits., • Communicate when needed to Primary Care Physician, Insurance companies, and Case Manager/Adjustors when authorization is needed for patient., • Create/prepare new patient therapy charts; always keep all charts neat and orderly., • Attend and participate in the monthly staff and FD meetings in your clinic., • Ensures that all tasks are completed after leaving at the end of your schedule shift., • Acknowledge and greet all patients upon arrival to the Therapy department., • Collect all co-payments, co-insurance and deductibles at the time services are rendered., • Explain in detail all new patient paperwork including benefits to all new patients, • Daily chart preparation for all new and continued patients., • Prepare all patient charge tickets for Business Office processing., • Follow up on all inactive patients., • Schedule all Therapy New and Established patients per the Therapy Plan of Care., • Communicate well with patients, visitors, and all FOI team members, • Complete Chart Discharge procedures and prepare for Medical Records., • Distribute and Collect Mail 2 times a day, • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute, • High School Diploma or equivalent., • Must have excellent customer service skills., • Ability to multi-task Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Full time opportunities available, with room for career growth and advancement., • Excellent job security and stability, to promote an optimal work life balance., • Be part of this dynamic and growing high level Therapy Services team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job Description Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge. Major areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Key Responsibilities: • Provide Excellent Customer Service at all times., • Obtain therapy benefits for all patients including new, splint, and Home Programs two days in advance after the patients appointment, • Obtain therapy benefits through insurance websites that allow this to be done online. Print benefits and keep in chart, • Obtain authorization for Therapy visits two days in advance, through Online Portals or direct phone contact to the insurance companies., • Monitor patient visit count and obtain reauthorization as needed for continued Therapy Visits., • Communicate when needed to Primary Care Physician, Insurance companies, and Case Manager/Adjustors when authorization is needed for patient., • Create/prepare new patient therapy charts; always keep all charts neat and orderly., • Attend and participate in the monthly staff and FD meetings in your clinic., • Ensures that all tasks are completed after leaving at the end of your schedule shift., • Acknowledge and greet all patients upon arrival to the Therapy department., • Collect all co-payments, co-insurance and deductibles at the time services are rendered., • Explain in detail all new patient paperwork including benefits to all new patients, • Daily chart preparation for all new and continued patients., • Prepare all patient charge tickets for Business Office processing., • Follow up on all inactive patients., • Schedule all Therapy New and Established patients per the Therapy Plan of Care., • Communicate well with patients, visitors, and all FOI team members, • Complete Chart Discharge procedures and prepare for Medical Records., • Distribute and Collect Mail 2 times a day, • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute, • High School Diploma or equivalent., • Must have excellent customer service skills., • Ability to multi-task Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Full time opportunities available, with room for career growth and advancement., • Excellent job security and stability, to promote an optimal work life balance., • Be part of this dynamic and growing high level Therapy Services team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off I graduated from the University of Puerto Rico with a degree in International Business and have a rich multicultural background. My commitment to the community runs deep; Im active in my church, participate in local service projects, and previously served as a missionary for two years. We offer a range of benefits, including training and development opportunities, health benefits, an IRA plan, casual Fridays, team-building activities, and growth opportunities. We also partner with other agents to host fun and meaningful events. Our office is team-oriented, collaborative, and customer-focused. Im passionate about helping my team grow both personally and professionally. We prioritize dedication, coachability, and a positive attitude over prior experiencebecause the right mindset is what fuels success. If youre looking for a place where you can grow your skills, contribute to a winning team, and make a real impact, this could be the perfect fit for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Josue Rivera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Paid time off, • You meet challenges with kindness, helping customers feel seen, heard, and supported., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • You enjoy educating others, helping customers understand coverage, options, and next steps., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.Location Address: Tampa Palms, FL 33647 At Xay Ingels State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. We are seeking a motivated and detail-oriented individual to join the team as a Business Development Representative to support ongoing growth efforts. This position focuses on outreach, relationship building, and helping customers explore insurance options. Key Responsibilities • Engage with prospective customers through inbound and outbound communications., • Build relationships within the community to promote awareness of available products and services., • Assist customers in identifying options that align with their needs and preferences., • Support marketing campaigns, social media initiatives, and local events., • Track activity goals and contribute to office business objectives., • Work closely with team members to ensure a consistent and positive customer experience.Qualifications, • Strong interpersonal and communication skills., • Positive attitude with the ability to work both independently and collaboratively., • Organizational and time-management abilities., • Previous experience in customer engagement, marketing, or outreach preferred.

Job Description Overview BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? This role is about building relationships and turning the knowledge you gain in training into customer satisfaction. Representatives make a difference to customers and the company, by providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English and Spanish fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+) (If working for a work-at-home project), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you’re fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the welcoming and professional face of toll operations at our Tampa facility., • Assist walk-in and phone customers with toll account resolutions, payments, and inquiries., • Process transactions using toll operations back-office systems., • Handle customer complaints and escalate complex issues as needed., • Maintain accurate records of customer interactions and transactions., • Collaborate with team members to enhance the overall customer experience., • Complete end-of-day deposits and balancing reports., • Adhere to scheduled shifts and attendance requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong organizational, written, and verbal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Ability to troubleshoot and follow up on customer issues., • Skilled in conflict resolution, problem-solving, and negotiation., • Customer-oriented: empathetic, patient, and responsive., • Capable of multitasking and self-management., • Strong team player with excellent interpersonal skills.

Job Description Virtual Assistant Location: 100% Remote Company: ProSearch Recruiting Partners | MRINetwork Compensation: $17-20 Hourly pay plus performance bonuses Are you a highly organized and tech-savvy assistant who thrives in a fast-paced, entrepreneurial environment—and have experience working in manufacturing or industrial settings? In order to be considered, you must have experience in a manufacturing or industrial setting. ProSearch Recruiting Partners, an independent franchise of the globally leading engineering and executive recruitment firm, the MRINetwork, is seeking a Virtual Assistant to support the owner/operator and a nationally ranked recruiter. With decades of success placing hard-to-find talent in the automation, OEM, robotics, and manufacturing sectors, we are looking for a self-motivated, detail-obsessed professional with a customer-facing background to help streamline operations, support recruiting efforts, and actively participate in business development outreach. If you're proactive, resourceful, and thrive on juggling a variety of responsibilities with a sense of urgency—including direct outreach to prospective clients—this role is for you. What You'll Do: • Provide direct support to the firm owner including directly cold calling leads to secure meetings, calendar management, meeting preparation, and data management., • Source prospective business development leads, identify decision-makers, and build lead lists using internal tools and platforms like LinkedIn, Loxo, and SignalHire., • Cold call leads to introduce our services and attempt to schedule meetings with the leadership team., • Help qualify leads through research and conversations, and manage follow-up communications to book discovery calls., • Attend select client and prospect meetings to take notes, track action items, and maintain accurate CRM records., • Support recruiting activities by scheduling interviews, preparing job descriptions, formatting resumes, and organizing intake notes., • Run email campaigns and outreach sequences across LinkedIn and other platforms to maintain momentum on both sales and recruiting initiatives., • Manage daily task lists and proactively help anticipate the company and client needs to keep the business running smoothly., • Help produce and publish content for social media and assist in basic marketing coordination., • Assist with tracking business metrics and internal reporting. What You'll Need: • Relevant Industry Experience: Must have experience working in a manufacturing or industrial environment—ideally in a receptionist, admin, sales support, customer service, or front-office role., • Customer-Facing Background: Prior experience in receptionist, customer service, assistant, or sales support roles is required., • Cold Calling Experience: Comfortable making outbound calls, handling objections, and booking meetings with leadership decision-makers., • Support Experience: 2+ years supporting others in a professional B2B business sector is highly preferred, • Exceptional Organizational Skills: Ability to manage multiple priorities, adapt quickly, and keep operations running efficiently without hand-holding., • Strong Communication: Excellent written and verbal communication skills. Must be confident speaking to new contacts, executive leadership, and writing on behalf of the leadership team to executives., • Tech Proficiency: Skilled with tools like Google Gemini or ChatGPT, Microsoft Office, LinkedIn, Canva, Teams, and ideally CRM/ATS platforms. Must be able to type extremely proficiently, 80+ wpm., • Social Media Know-How: Comfortable assisting with content formatting, messaging, and engagement on LinkedIn., • Resourceful and Self-Directed: Able to work independently, take initiative, and problem-solve in real time., • Discretion and Confidentiality: This role involves handling sensitive business and personal information with professionalism at all times. Why ProSearch? • Established Industry Brand: We’re a trusted name in recruiting with a powerful reputation, exceptional client base, and deep industry roots. We’re backed by a global leading powerhouse being an independent franchise of the MRINetwork., • Flexibility and Autonomy: Remote opportunity, • Access to Industry-Leading Tools: We cover all subscriptions and software you'll need to do your job well., • Supportive, Collaborative Culture: Small, mighty team with an owner who values transparency, flexibility, and efficiency. Compensation & Benefits • Hourly pay with overtime potential, • Performance-based bonuses, • Profit share via 401(k) plan, • Company laptop & cell, • Paid tools/subscriptions including LinkedIn Sales Navigator, • 15 days PTO in your first year (3 full work weeks), with additional time accrued annually If you're a high-caliber assistant with manufacturing experience, a strong phone presence, and a passion for supporting impactful work, we’d love to hear from you! We are an equal opportunity employer and value diversity at our company.

Job Description Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control! Our Mission is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket. Job Type Full-Time: Non-Exempt Work Week | Work Hours Monday – Friday | Call Center Operations Hours: 7:30am – 6:00pm Specialties / Licenses or Certifications Certified Customer Service Professional (CCSP) Customer Service Certifications (CSC) Our Position Are you passionate about delivering exceptional customer experiences? Rocket Pest Control is looking for a Customer Service Professional to join our growing team! This role is perfect for someone who thrives in a fast-paced environment, enjoys helping customers, and wants to build a career with advancement opportunities in Sales, Retention, Collections, and more. Your Rewards • 8 Company-paid Holidays (Full-Time Only), • 10 Days of Paid-Time Off (Full-Time Only), • Company-Paid group life insurance, • Medical, Dental, and Vision plans (Full-Time Only), • Retirement Plans with Company match including 401k up to 5%, • Employee Assistance Programs Essential Functions, Duties, and Responsibilities Duties may include, but are not limited to, the following and must be carried out in a manner that consistently reflects and upholds the Rocket Core Values: • Handling and managing inbound/outbound customer service calls., • Engaging customers in conversation to assess needs, qualify each call, and provide information about Rocket’s products and services in accordance with established call flow guidelines., • Creating call-back service accounts and maintaining accurate records for current customers., • Processing customer payments and applying them to the correct accounts., • Scheduling inspections and/or quality-control visits for sales inspectors and technicians., • Navigating multiple software programs simultaneously - entering data in real time, placing orders, searching existing accounts - all while maintaining a friendly, professional conversation., • Documenting all customer interactions accurately in PestPac and forwarding them to appropriate departments., • Accurately entering sales leads information into PestPac and scheduling appointments., • Supporting digital communication channels by responding to customers via text or email., • Assisting the Inside Sales team by handling inbound calls during peak high-volume periods., • Resolving billing issues by researching concerns, offering appropriate resolutions, and applying credits or adjustments, when necessary., • Building and maintaining strong relationships with the Branch and Service Managers, service professionals, administrative staff, and sales team., • Fostering effective communication with branches to continually enhance overall customer experience., • Demonstrating excellent communication and interpersonal skills to build trust, support customer satisfaction, and create positive interactions., • Meeting or exceeding performance metrics and monthly development goals., • Perform additional duties and projects, as assigned., • Compensation: $18 an hour plus performance bonus eligibility Qualifications: Education, Experience, and Skills Required: • Education: High School diploma or equivalent., • Experience:, • Previous customer service or inside sales experience is preferred., • Customer service and interpersonal skills are required., • Technical Skills:, • Proficiency in Microsoft Word, Excel, and Outlook., • Analytical Skills: Strong problem-solving, data interpretation skills, and attention to detail., • Soft Skills: Strong verbal and written communication skills; ability to multi-task and navigate multiple systems simultaneously, ability to work independently and collaboratively; strong relationship building skills; professional; results-oriented and team focused., • Other Requirements:, • Reliable transportation., • Successful completion of a criminal background check., • Successful completion of pre-employment drug screening. Rocket Core Values: Reliability: Doing what we say we’ll do, with a commitment to quality, safety, timeliness, and continuous improvement. Ownership: Embracing accountability and being proactive to ensure that our work is always handled with pride. Customer Focus: Prioritizing customer satisfaction through effective communication and support. Knowledge: Maximizing first-class tools, training, and experience to be the very best. Excellence: Delivering the highest level of service through passion and commitment. Teamwork: Developing strong relationships fortified in transparency, collaboration, and inclusion. Working Environment Work is performed in a standard office setting with moderate noise levels. The role requires managing multiple projects and frequent interruptions to address the needs of employees, customers, and senior leadership. Work From Home: The role may be eligible for remote or hybrid work, contingent on performance, scheduling, and operations requirements. Employees working from home must maintain a professional work environment, adhere to all company policies, and ensure access to reliable high-speed internet and secure technology resources. Remote arrangements may be adjusted or revoked at management’s discretion. Working Conditions/Physical Requirements This is a primarily sedentary role requiring regular use of hands for typing, communication, and computer work. Occasional lifting of up to 10 pounds may be required. Visual acuity is needed for data analysis, computer work, and reading. Equipment or Machines Routinely Used in This Position Regular use of computers, monitors, keyboard, mouse, mobile devices, tablets, telephones, headsets, printers, scanners, presentation tools, and other electronic accessories. Review Procedures Employee performance will be evaluated regularly. Rocket Pest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please let our recruitment team know. Benefits/perks listed above may vary depending on the nature of your employment with Rocket Pest. The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Rocket Pest, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job DescriptionIWC Schaffhausen At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences — offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with IWC Schaffhausen. Founded in 1868 in Schaffhausen, Switzerland, IWC combines precision engineering with a timeless design aesthetic. Known for its exceptional mechanical timepieces, IWC has become synonymous with technical mastery, aviation-inspired innovation, and iconic collections such as the Portugieser, Pilot’s Watches, and Portofino. Every IWC timepiece reflects a legacy of craftsmanship, precision, and durability — embodying the same uncompromising standards of excellence that define REEDS Jewelers. Tampa offers a booming economy, vibrant cultural scene, and upscale residential communities that fuel a thriving luxury retail market. International Plaza & Bay Street serve as premier destinations for high-end shopping, while Citrus Park and Tyrone Square provide strong regional customer bases. Luxury sales professionals benefit from Tampa's blend of locals, business travelers, and year-round tourism. The city’s waterfront living, strong job market, and rich amenities make Tampa a dynamic place to build both career and lifestyle. This boutique is exclusively operated by REEDS Jewelers under the IWC Schaffhausen brand, offering an opportunity to represent one of the world’s most revered watchmakers. We’re looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the IWC Schaffhausen brand. This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment. What You’ll Do Sales & Business Support • Deliver on personal and store sales goals, KPIs, and profitability, • Serve as a brand ambassador and product expert on the sales floor, • Maintain expert knowledge of product features, brand heritage, and timepiece technology, • Create a client-first culture centered on luxury service and personalized experiences, • Manage an appointment-driven selling model and cultivate long-term client relationships, • Participate in personalized client outreach and clienteling efforts, • Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty, • Partner with leadership to support a high-performing team culture, • Provide peer support, share product knowledge, and foster team collaboration, • Ensure accurate inventory management, POS system usage, and shrink control, • Maintain boutique visual standards, presentation, and organization, • Execute store operations efficiently and professionally Our Values We lead through REEDS’ core principles: • Integrity – Do what’s right, always, • Performance Excellence – Drive results and growth, • Stewardship – Build trust at every turn, • Professionalism – Lead with confidence and consistency, • Entrepreneurial Spirit – Think boldly, act decisively, • Team Orientation – Support, uplift, and collaborate Required Qualifications • 3+ years of experience in luxury retail, timepieces, or jewelry, • Proven ability to exceed sales goals while building brand loyalty, • Strong selling, communication, and relationship-building skills, • Proficient in POS systems, Microsoft Office, and digital communication tools, • Availability to work a flexible schedule including evenings, weekends, and holidays, • High School Diploma or equivalent, • Ability to stand long durations of time and carry up to 30 lbs., • Experience with premium timepiece brands, • GIA coursework or certifications REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description The firm is seeking a Client Service Associate to join our Private Client Division in our Tampa, FL branch office. The primary responsibilities include servicing clients, marketing, scheduling, prioritizing meetings, managing database, general organizational support, as well as client interaction. The ideal candidate will have a proactive mindset in order to anticipate business needs and will assume ad hoc responsibility for project-oriented tasks. This role will handle details of a highly confidential and critical nature and collect and prepare information for use in discussions/meetings of executive staff. Responsibilities • Provide administrative support, which includes but not limited to the creation, maintenance and editing of documents, spreadsheets, files, and presentations, • Calendar management and coordination of meetings, including all logistics, • Database management, • Client interaction and service, • Bachelor’s degree required, • 1-2 years financial services/fixed Income experience required, • Possess a high degree of proficiency with MS Office products including Word, Excel, Outlook and PowerPoint, • Able to interface and articulate well with all levels of employees and clients in a highly professional and friendly manner, • Willing to obtain FINRA Registrations: SIE, Series 7/63 or 66 (Will be sponsored)

Job Description POSITION SUMMARY: As a Customer Service Representative, you will be responsible for managing a vibrant network of accounts across the United States. Your role will focus on building and nurturing relationships, providing outstanding customer service, and supporting the growth of our program. ESSENTIAL FUNCTIONS: • Manage dealer territory within a dynamic third-party program network spanning the US., • Provide timely responses on product availability, pricing, lead time, and material details., • Collaborate closely with the Dealer Program Manager, preparing marketing materials, showroom samples, and follow up on receiving installation photos from dealer projects to build a portfolio book for company reference., • Inform Dealers about new inventory updates, assist with fabrication quotes, purchase order processing, and conduct product knowledge training sessions., • Coordinate warehouse activities, manage sample requests, handle general customer service duties, and attend annual inventory to familiarize yourself with stock and product knowledge (optional, company-paid event)., • Prepare sales reports, manage Excel spreadsheets, monitor material shipments, and lead times., • Collaborate on brainstorming sessions for projects, new inventory, and marketing strategies with the Dealer Program Manager., • Manage the entire sales order process, ensuring seamless quotations, communications, and project closures., • Perform general office tasks, including filing, faxing, copying, and preparing parcels., • Report directly to the Dealer Program and Business Development Manager., • Other duties and administrative tasks as assigned. POSITION QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES • Basic computer skills and business telephone etiquette., • Demonstrate excellent analytical abilities., • Perform all duties and responsibilities promptly to meet time-sensitive deadlines., • Ability to work well in a team environment., • Ability to read, analyze, and interpret essential instructions, guidelines, and communications and respond accordingly., • Must be able to communicate effectively both verbally and in writing., • Must be self-driven, organized, and detailed oriented., • Must have a professional demeanor and excellent interpersonal skills. EDUCATION AND EXPERIENCE • High school diploma or GED required; associate degree preferred., • 3+ years customer service experience in a multi-tasking environment is required, industry experience preferred., • Knowledge of stone, slab, and tile products required., • Experience with CRM systems, kitchen/bath design, and inventory management. WORK ENVIRONMENT/PHYSICAL DEMANDS • Ability to be on your feet for extended periods., • Ability to push/pull/lift to 20+ lbs., • Ability to work outside in all weather conditions, including seasonally hot or cold temperatures and inclement weather.

Job DescriptionCustomer Care Specialist-HVAC DivisionTampa, FL “24/7 MaintenX, We keep business running!”MaintenX International is a fully licensed, general contracting company with a focus on total facility maintenance and repair. This position is an entry level position. This position will perform a wide range of administrative and office support activities for the HVAC team. Candidates should feel comfortable both in a team environment and working independently. Communicate both written and verbally with customers and subcontractors. This position will report to the Regional Service Manager and assist in any special projects as needed. At MaintenX, our customers rely on us to keep their business running, as a Customer Care Specialist you are an integral part of ensuring that we meet and exceed this expectation. In this critical support role, the Customer Care Specialist will be trusted to use their experience and knowledge to provide excellent customer service. Job Responsibilities: • Gather information and learn how to prepare a quote that will be sent to the customer on a daily basis., • Assist Service team with performing data entry, scheduling jobs, and following up on estimated time of arrival for parts ordered., • Assist with supplier and vendors purchase orders., • Contact Service Partners to obtain needed paperwork., • Qualify Work Orders at store manager level., • Must have excellent verbal and written communication skills., • Must have strong organizational and time management skills. Additional requirements of the Customer Care Specialist: • High School Diploma or GED, • 1-3 years’ experience in customer service environment servicing facilities maintenance, • Ability to pass a background check, drug screen., • Ability to work overtime hours as needed – we are a 24/7 maintenance facility., • Medical, Dental, and Vision Insurance with a generous portion paid for by the company, • Company Paid Basic Life Insurance and Short and Long Term Disability, • 401(k) Retirement Plan with Company Match, • Paid Vacations and Personal Days, • Paid Holidays and Sick Days, • On-Site Kitchen, • Company Sponsored Lunches, • Personal Cell Phone Service Discount through Company Cell Phone Carrier, • Opportunity for career growth!Compensation: $15-$20 hourly based on experience

Job Description Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday. Available Florida (EST) Shifts: • 8:00 AM – 4:30 PM, • 9:00 AM – 5:30 PM, • 9:00 AM – 6:00 PM, • 12:00 PM – 8:30 PM, • Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model., • Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs, • Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations, • Form working relationships with all partners., • Support the leadership team by identifying issues through established escalation pathways, • Monitor and track the health of all assigned work-in-progress issues., • Escalate and resolve issues to ensure appropriate turnaround times, • Participate in process improvement projects, • Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI), • Compliance with all applicable laws and regulations, • 1+ years of experience in a high-volume or customer-focused setting., • 6+ Months of healthcare experience, • Strong quantitative or analytical skills focused on identifying or solving problems, • Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking., • Experience manipulating and entering accurate data At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking Bilingual Toll Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll-related inquiries, including account discrepancies, payment processing, and general questions. If you’re fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the welcoming face of toll operations at our Tampa facility., • Assist customers with toll account resolutions, payments, and inquiries., • Process transactions using toll operations back-office systems., • Handle walk-up and inbound customer service interactions, including complaints and service requests., • Collaborate with team members to enhance the overall customer experience., • Respond to incoming calls and resolve issues efficiently and professionally., • Complete end-of-day deposits and balancing reports., • Maintain punctuality and adhere to assigned work schedules. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong organizational, written, and verbal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Ability to troubleshoot and follow up on customer issues., • Skilled in conflict resolution, problem-solving, and negotiation., • Customer-oriented: empathetic, patient, and responsive., • Capable of multitasking and self-management., • Strong team player with excellent interpersonal skills.Preferred Qualifications, • Experience in customer service, inside sales, problem-solving, or back-office support., • Familiarity with tolling systems or public infrastructure services

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the friendly and professional face of toll operations at our Tampa facility., • Assist walk-in and phone customers with toll account resolutions, payments, and inquiries., • Process payments using toll operations back-office systems., • Handle customer complaints and escalate complex issues as needed., • Maintain accurate records of customer interactions and transactions., • Collaborate with customer service team members to enhance service quality., • Complete end-of-day deposits and balancing reports., • Adhere to scheduled shifts and attendance requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong written, verbal, and interpersonal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Skilled in troubleshooting, conflict resolution, and customer follow-up., • Customer-focused: empathetic, patient, and responsive., • Ability to multitask, stay organized, and manage time independently., • Team-oriented with a commitment to service excellence.Preferred, • Experience in customer service, inside sales, problem-solving, or back-office support., • Familiarity with tolling systems or public infrastructure services.

Job DescriptionCompany Description The Customer Care & Technical Support Representative, Level 1, plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands. Job Description Key Responsibilities include: • Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses., • Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students., • Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications., • Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team., • Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties., • Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone., • Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements., • Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions., • Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software., • Remain knowledgeable of K12’s proprietary systems, various hardware product lines, and current industry products and technologies., • Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.Qualifications REQUIRED QUALIFICATIONS: • High School Diploma / GED and relevant work experience, • Minimum of 1 year of experience in a similar call center role, • Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible., • Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider., • This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking., • Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps., • Professional home office setup free from distractions during operational hours., • Strong verbal and written communication skills., • Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat., • Expertise in PC and Internet applications., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)., • Proficiency in web-based applications; Salesforce experience is a plus., • Consultative approach to customer service., • Ability to work in a high-volume environment while maintaining quality., • Ability to work independently and collaboratively within a team-oriented environment., • Resilient, detail-oriented, and accountable for high-quality work., • Ability to prioritize competing tasks and deliver results effectively., • Ability to take ownership of work and execute projects., • Previous experience with Education field, • Salesforce Experience

Job DescriptionThe Personal Lines Customer Service Manager oversees the overall performance and daily operations of the Customer Service environment through direct leadership of Personal Lines Supervisors. This role is accountable for service excellence, operational performance, customer satisfaction, and regulatory compliance across the call center operation. Responsibilities include leading supervisors, monitoring key performance metrics, supporting workforce planning, resolving escalated issues, and partnering with underwriting, claims, and billing teams to ensure a consistent, high-quality customer experience in a fast-paced environment. Duties and responsibilities • Directly involved in the interviewing and hiring of Personal Lines Customer Service employees, • Ensure consistent delivery of high-quality service across all customer interactions, • Oversee and updated department calendars by establishing PTO restrictions to ensure appropriate staffing and coverage, • Forecast call volume and staffing needs for the Personal Lines Customer Service Team, • Responsible for the direct supervision, coaching, and development of Customer Service Supervisors, • Accountable for the performance and development of Customer Service Representative teams, • Handle and formally respond to state complaints as well as client complaints escalated by Supervisors, • Foster a positive, high-performance, customer-focused culture, • Oversee inbound/outbound call operations for policy servicing across multiple personal lines products, • Collaborate with Training Manager to communicate updates, process changes, and ensure training is maintained on the floor, • Partner closely with personal lines underwriting management on risk eligibility and exception handling, • Lead initiatives to streamline servicing workflows and reduce call volume (e.g., self-service, IVR optimization, digital adoption), • Support team with complex coverage questions and underwriting guidelines, • Serve as a subject matter expert on company systems and technologies, providing guidance, training, and support to Supervisors, • Partner with Agency Relations Managers to build agent relations, attending agency events as needed, • Determine quarterly bonus eligibility by collaborating with Supervisors to gather, maintain, and ensure adherence to established productivity and quality metrics, • Ability to think critically, • Ability to read, write, talk, hear, and clearly communicate, • Ability to use phone and computer systems, • Ability to multitask, • Ability to work independently with minimal supervision, • Strong Customer Service and communication skills, • Exceptional attention to detail, time management, and organizational skills, • Advanced computer skills and ability to learn new systems, • Working proficiency of Excel, Word, and PowerPoint programs, • 7-10 years of customer service experience in property and casualty insurance, • 5 years of relevant management experience, • 2-20 license required or state equivalent, • Bachelor’s degree in Business Management or relevant field preferred, • Thorough knowledge of the underwriting process and the analytics involved. Working conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. In this role you may be asked to travel to the corporate office, satellite offices, or agency events (up to 15% travel). Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: • Market Competitive Wages, • Prof. Development and Educational Assistance Programs, • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution, • Paid Time-Off (Discretionary, PTO, Parental Leave, and others), • Company Paid Holidays, • Health Insurance, • Dental Insurance, • Vison Insurance, • Short and Long Term Disability Insurance, • Flexible Spending Accounts with Company Contribution, • Health Savings Accounts with Company Contribution, • Employee Life and AD&D Insurance, • Dependent Life and AD&D Insurance, • Company paid AAA Membership, • Company paid Identity Theft Protection, • Other Ancillary Insurance Benefit Programs 0x0YE3KPGA

Job Description Salary: Other Forms of Compensation: Yearly Bonus Opportunity and Company Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Job Summary: The Customer Service Manager (CSM) is responsible for delivering an exceptional customer experience while overseeing day to day operations. This role manages route drivers, ensures consistent product availability, and serves as the primary point of contact for customer inquiries and concerns. The Customer Service Manager works closely with drivers, clients, and the operations team to proactively resolve issues, maintain service standards, and support efficient operations. The ideal candidate is customer focused, well organized, and proactive, with the ability to manage multiple priorities while building strong, positive relationships with clients. This position plays a critical role in driving customer satisfaction, retention, and overall operational performance. Key Responsibilities: • Responsible for site visits and client retention, • Assist branches with grand openings, • Ensure we are compliant with local and national account standards; review corporate compliance reporting, • Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc.), • Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan), • Coordinate efforts to improve customer retention and client experience at the point of sale, • Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue, • Drive compliance to merchandising standards, • Assess performance by location through audit reports (Quarterly District Evaluations), • When needed, perform the job functions of the Route Driver position, including driving a company vehicle over an established route to deliver products, render services by stocking and maintaining vending and related equipment Preferred Qualifications: • A bachelor’s degree is preferred; two-year college degree or the equivalent combination of education and experience is acceptable, • 3 years driving experience required., • Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record, • Preferred 3-4 years’ experience in a customer service position, or a minimum of 2 years of related experience, • Route management, retail and merchandising experience is preferred, • Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.), in the absence of delivery driver, • Food & beverage experience, • Excellent communication skills required, • Must be able to travel to client sites, • Must be passionate about providing world class service to our clients and customers, • Must be able to lift 50 lbs. on a consistent basis Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1531141 Canteen Leticia Pinon

Please connect with me on LinkedIn as well ___ Job Title: Legal Administrative Assistant Location: Tampa, FL Salary/Payrate: $60K - $71K Work Environment: Onsite – Firm has their own parking Term: Full-Time / Permanent Bachelor’s degree required: No Referral Fee: AMS will pay $500 Job Description: Qualified candidates must possess a minimum of 4 years of experience as a legal administrative assistant with a focus on litigation. Qualified candidates must be flexible, proactive, have excellent organizational and communication skills, strong team player skills, proficiency in using Microsoft Word, Excel, Outlook, and PowerPoint; iManage experience (or familiarity with a document management system) is a plus. The ability to multi-task and prioritize tasks based on business needs is essential. Ideal candidates should also possess strong technology skills with the ability to learn new programs quickly. Duties include, but not limited to: • Coverage for Legal Administrative Assistants when out of the office, • Coverage for the Receptionist as needed; perform reception job duties, • Supporting assigned attorneys with preparing, revising, and proofreading legal documents, • Scheduling and calendaring Court appearances and depositions, • E-filing documents with Federal and Florida State Courts, • Attorney time entry and client billing, • Preparation and submission of new client business intake and conflicts checks, • Schedule attorney travel, appointments, and meetings, • Update attorneys’ calendars and contact lists, • Assist with LAA overflow work

Why Manhattan? Manhattan Construction Company is a family of builders committed to developing teams who do the right thing for our projects, our clients, and each other. Every year, we celebrate team members who have been with the company for 10, 20, 30, and even 40-plus years. What is it about Manhattan that makes people stick around for decades? We offer large company benefits and professional development opportunities with the care and concern of a family-owned business. At Manhattan, you get: • Competitive pay and benefits., • A positive, friendly, and team-oriented workplace with caring leadership., • Professional development and leadership programs., • To work on exciting projects for your community., • Security and stability working for a financially strong company. If Manhattan sounds like the place for you, share your resume with us! POSITION SUMMARY: The Senior Superintendent is responsible for field operations on the project(s) assigned in order to achieve safe, timely, and profitable completion of each project. This position must demonstrate strong leadership, organizational, and time management skills, as well as strong communication and client service skills. MAJOR DUTIES & RESPONSIBILITIES: • Implementation of Operation Zero and all Manhattan safety policies., • Participates and executes roles to help create an Injury-Free Environment through own actions and mentoring of others, • Direct day-to-day on-site supervision of field labor force, • Review and approve Trade Contractor Pay Applications and material invoices with the Project Manager, • Develop and maintain site logistics plan in coordination with the Project Manager, • Manage quality program, • Coordinate site testing and inspection reports, • Monitor costs, including labor time and material, • Manage self-perform features of work, • Manage the CPM schedule and look ahead schedules, • Development/coordinate/execute Safety, Hazcom, SWPPP, QA/QC plan, etc, • Attend and lead portions of, if not all of, project meetings, including but not limited to preconstruction, preinstallation, subcontractor, owner, and safety in coordination with the Project Manager, • Create daily reports and report quantities, • Assist with the Preconstruction/Estimating phase of the project, • Mobilizes the site and sets up utilities, • Assures necessary permits are secured, and inspections occur, • Reviews and verifies RFIs, • Reviews and approves submittals for processing, • Responsible for conducting themselves in accordance with our Guiding Principles and exhibiting attributes matching the Way We Work., • Other duties as assigned JOB SKILLS & ABILITIES GUIDELINES: • Dedicated commitment to a culture of safety, • Exhibits personality traits common to The Way We Work, • Exhibits a strong understanding of the industry, • Exhibits a thorough understanding of QA/QC, • Exhibits a thorough understanding of MEP systems, • Exhibits the ability to read and develop a project schedule, • Strong written and verbal communication skills, • Functions effectively as a member of a team, • Exhibits outstanding leadership skills, • Exhibits the right balance between calm and stable leadership and aggressiveness and drive, • Strong and proactive decision-making/problem-solving skills, • Computer knowledge and efficiency, including Microsoft Office products, • Excellent time management and organizational skills, • Ability to review and understand submittals and shop drawings, • Proficiency in writing and processing RFIs, document revisions, and recognizing changes of scope and need for pricing, • Able to effectively lead teams through projects of high complexity, • Exhibits the ability to manage a team with two or more assistant/area superintendents, • Exhibits the ability to manage multiple projects with separate teams, • Bachelor's Degree- Construction Management, Engineering or equivalent. May substitute required education degree with related experience on a one-to-one basis, • 15 years of industry experience, • You must be adaptable to all types of weather conditions and traverse and inspect all areas of a construction job site, including walking, climbing, reaching, bending, crawling, or stretching., • Ability to physically stand, bend, sit for long periods, and squat throughout the day., • Ability to repeat the same movements., • Ability to communicate effectively to participate fully in meetings, video conferences, and phone calls., • Ability to compose, send, and reply to emails and written correspondence., • Must be able to lift, pull, or move up to 50 pounds at a time., • Travel may be required occasionally, primarily in the metropolitan area but sometimes domestically (must have a valid Driver's License). Founded in 1896, Manhattan is a top-ranked national construction services firm that provides preconstruction, construction management, program management, general building, and design-build services. Manhattan's award-winning portfolio includes mission-critical, sports, healthcare, government, education, laboratory, aviation, transportation, convention, casino, and hospitality facilities. Manhattan is a: • 20-time Associated Builders and Contractors (ABC) Accredited Quality Contractor (AQC), • ABC 2019, 2020, 2021, 2022, and 2023 Top Performing Contractor, • Ten-time STEP Diamond Safety Award Winner, • 2017, 2021, and 2022 National Safety Pinnacle Award winner Attention All Third-Party Agencies, Headhunters, and Recruiters Manhattan Construction will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Manhattan Construction will be considered the property of Manhattan Construction. Manhattan Construction will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Manhattan Construction will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Manhattan Construction only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Manhattan Construction from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Manhattan Construction Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Manhattan Construction.

Why Manhattan? Manhattan Construction Company is a family of builders committed to developing teams who do the right thing for our projects, our clients, and each other. Every year, we celebrate team members who have been with the company for 10, 20, 30, and even 40-plus years. What is it about Manhattan that makes people stick around for decades? We offer large company benefits and professional development opportunities with the care and concern of a family-owned business. At Manhattan, you get: • Competitive pay and benefits., • A positive, friendly, and team-oriented workplace with caring leadership., • Professional development and leadership programs., • To work on exciting projects for your community., • Security and stability working for a financially strong company. If Manhattan sounds like the place for you, share your resume with us! POSITION SUMMARY: The General Superintendent leads the construction process and maximizes the teams' potential to safely deliver a successful project. The General Superintendent, as an extension to the Operations Manager, will act as an ambassador of the Manhattan brand who ensures clients, users, and the local community are proud of and satisfied with the development of our projects. Responsible for ensuring safety, schedule delivery, quality of work performed, and adherence to budget of multiple projects. This position must demonstrate strong leadership, organizational, and time management skills and strong communication and client service skills. MAJOR DUTIES & RESPONSIBILITIES: • Manage construction risks on assigned projects., • Develop and implement remedies to address cost overruns or schedule slippages on assigned projects., • Assist with the implementation and interpretation of Company safety programs on assigned projects., • Deliver a quality project that meets the client's agreed specifications to time and budget., • Ensure the appropriate project reporting is completed within the agreed timeframe and provide clear direction to the project team., • Ensure project schedule is built per company policies and ensure all activities take place on or ahead of scheduled dates., • Take part in the review of bid schedules and General Conditions estimates on assigned projects., • Attend and participate in project meetings, including subcontractor meetings on assigned projects., • Assists with PreCon/Estimating phase of the project on those projects assigned., • Attend project status report reviewing on assigned projects., • Responsible for conducting themselves in accordance with our Guiding Principles and exhibiting attributes matching the Way We Work., • Safety, Health and Environmental, • Client Focus, • Risk Management, • Change Management, • Quality Management, • Project Closeout JOB SKILLS & ABILITIES GUIDELINES: • Track record of working on large construction projects, • Experience with risk management and claim resolution, • Broad understanding of industry, • Strong written and verbal communication skills, • Functions effectively as a leader of a team, • Exhibits strong leadership qualities, • Strong decision-making/problem-solving skills, • Computer knowledge and efficiency, including Microsoft Office products, • Bachelor's Degree- Construction Management, Engineering or equivalent. May substitute required education degree with related experience on a one-to-one basis, • 15 years of industry experience, • You must be adaptable to all types of weather conditions and traverse and inspect all areas of a construction job site, including walking, climbing, reaching, bending, crawling, or stretching., • Ability to physically stand, bend, sit for long periods, and squat throughout the day., • Ability to repeat the same movements., • Ability to communicate effectively to participate fully in meetings, video conferences, and phone calls., • Ability to compose, send, and reply to emails and written correspondence., • Must be able to lift, pull, or move up to 50 pounds at a time., • Travel may be required occasionally, primarily in the metropolitan area but sometimes domestically (must have a valid Driver's License). Founded in 1896, Manhattan is a top-ranked national construction services firm that provides preconstruction, construction management, program management, general building, and design-build services. Manhattan's award-winning portfolio includes mission-critical, sports, healthcare, government, education, laboratory, aviation, transportation, convention, casino, and hospitality facilities. Manhattan is a: • 20-time Associated Builders and Contractors (ABC) Accredited Quality Contractor (AQC), • ABC 2019, 2020, 2021, 2022, and 2023 Top Performing Contractor, • Ten-time STEP Diamond Safety Award Winner, • 2017, 2021, and 2022 National Safety Pinnacle Award winner Attention All Third-Party Agencies, Headhunters, and Recruiters Manhattan Construction will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Manhattan Construction will be considered the property of Manhattan Construction. Manhattan Construction will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Manhattan Construction will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Manhattan Construction only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Manhattan Construction from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Manhattan Construction Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Manhattan Construction.

Job Locations US-RI-Providence | US-CT-Glastonbury | US-FL-Boca Raton | US-FL-Orlando | US-FL-Jacksonville | US-FL-Sarasota | US-FL-Tampa | US-GA-Atlanta | US-MD-Baltimore | US-MA-Boston | US-MI-Detroit | ... Requisition ID 2026-11926 Category Superintendent Gilbane is seeking Senior General Superintendents for various locations nationwide. We are looking for candidates across the country who are open to relocation and travel as necessary. This is an exceptional opportunity to join a dynamic and expanding organization that prioritizes employee development and offers substantial advancement projects. We are actively building our talent pool for future opportunities within our organization. If you are interested, please submit your application and if there is a fit we will contact you for an initial discussion. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Directs and coordinates Gilbane's trade contractors and their sub-contractors, to ensure high-quality work that meets the approved project schedule • Supervises and develops the project team, • Manages the project budget for general conditions and Next 150/Site Services, • Develops, documents, and communicates the work plan regarding changes made in the field, • Leads site walks with the owner, architect/engineer, and financial institutions to show construction progress, • Maintains a thorough understanding of contract documents in order to coordinate trades, plan ahead, and proactively anticipate potential problems, • Obtains or verifies that subcontractors obtain all necessary permits for construction purposes, • Follows-up with the appropriate Authorities Having Jurisdiction (AHJ) to schedule and complete necessary inspections, • Acts as primary safety representative in the field, monitoring safety performance and verifying safety compliance with all trades, • Develops safety strategies and drives safety culture across all project personnel, • Conducts maintenance and planning of "workarounds," shutdowns and tie-ins, • Leads contractor meetings, • Accountable for review, completion, and accuracy of daily reports, • Communicates schedule status, updates, and changes to project team and trade contractors, • Coordinates and manages jobsite logistics, • Develops the Quality in Construction (QIC) plan in partnership with the Operations Excellence team, oversees the plan and implements necessary changes, • Resolves jurisdictional disputes with support of Business Unit (BU) leadership, • Establishes credibility among owners, trade contractors, unions, and other project partners by maintaining a fair and trustworthy environment, • Manages Next 150/Site Services material and crew needs, • Mentors and develops junior project team members on project needs, construction knowledge, and business acumen, • Actively engages or leads the Superintendent peer group, • Leads technical trainings for continued education, • Participates in business development, project pursuits, and preconstruction needs, including writing scopes of work and participating in buyout, • Administers Time and Materials (T&M) tracking, • Leads or delegates stretch and flex, and daily huddle, • Leads and develops ground up construction with foundation experience, • Engages in the community, growing and fostering relationships in the local market, • Partners with business development to ensure seamless integration with sales strategies, client capture plans and account plans. Optimizes profit levers and gross profit margin tactics to achieve performance targets on new sales. Leads opportunities to strengthen client, partner, and industry relationships that help position Gilbane as the "Builder of Choice", • Responsible for the career development and coaching of team members, • Fosters a positive and inclusive work environment to motivate and engage team members, • Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals, • Bachelor's degree in Engineering or Construction Management, • 15+ years of experience on $50 million -$100+ million commercial/industrial construction project(s) or multiple projects in a lead superintendent role, • OSHA 30-hour certified, • STS-C Certification, • First Aid, CPR, AED, Stop the Bleed Training, • Strong technical and communication skills, • Excellent organizational skills, • Excellent problem-solving skills and ability to adapt to changing needs, • Ability to participate in sales process, interviews, and presentations., • Ability to lead in a team environment, • Proficient in Microsoft Office and other industry standard construction software tools, • Construction-document and drawing literate, with knowledge of all phases of construction, • Familiarity with Pull Planning Process, • Experience and proficiency in all divisions of work, methods, materials, scheduling, and cost control, • Strong knowledge and appreciation of construction safety processes and ability to enforce the project safety plan, • Ability to create an environment where "safety first" is the culture and all trades people work with an incident and injury free attitude, • Must be experienced supervising and leading a larger project team The pay ranges from $145,000.00 - $260,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.