Housekeeping Houseperson
hace 11 días
Tucson
Job Description Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses. Essential Functions and Responsibilities • Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards, • Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests., • Follow and adhere to all policies and procedures as set forth by the Housekeeping Department, • Follows proper etiquette when communicating over the radio, • Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio, • Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts, • Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways, • Handle guests with excellent guest relations skills, • Clean back-of-the-house windows as needed, • Vacuum guest hallways daily, • Use proper chemicals when cleaning as described by the department's procedures, • Attend all departmental meetings as scheduled, • Perform all duties in a timely and efficient manner, • Maintain linen closets clean, stock and organize, • Bring trash to compactor at the end of the day, • Responsible for washing guest room glassware and delivered to linen closets, • Responsible for bringing dirty glassware to housekeeping at the end of the shift, • Perform all other duties as directed by management that are consistent with the policies and procedures of the company, • Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management, and fellow team members, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment, and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Previous experience an asset, • Able to work as part of a dynamic quality-driven team, • Basic English language skills, • Requires extensive standing, walking, lifting and bending, • Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift, • Able to work a flexible schedule, including weekends and holidays It is required by this position that one will be: • On their feet over 2/3 of the time, • Walking over 2/3 of the time, • Using hands to handle, feel or point over 2/3 of the time, • Stooping, kneeling, crouching, crawling 1/3 of the time, • Using their listening and communication skills 2/3 of the time., • Close vision (clear vision at 20 inches or less), • Distance vision (clear vision at 20 feet or more), • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)