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WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ___. Overview: You will be a key member of the Account Management team responsible for client satisfaction by providing exceptional service, thought leadership and execution. The Account Manager will be the lead customer facing contact with the client and will be responsible for helping to plan, develop and execute our clients’ marketing strategies. What you will do: • Assume a leadership role in a cross-functional team including Client Solutions, Analytics, Operations, and Implementation of Web Site, Email and Customer Data Platform optimization., • Act in a client-facing capacity to lead the direction, communications, and outcomes across the teams., • Assist sales and senior management in the scoping of solutions for clients resulting in programs, which support the client’s business objectives and position the relationship for success., • Manage the delivery of scoped services for clients, coordinating efforts across the internal operational teams ensuring timeliness and quality at each step., • Lead client calls and communications including the development of client-facing materials such as proposals, presentation deliverables, strategic points of view, status reports, and requirements documents. Manage to outcomes and follow-ups., • Work with client to plan and execute a wide range of campaigns across addressable channels., • Evaluate opportunities to grow the scope of services and tools., • Oversee the quality of operational responsibilities including delivery of reports, communication of campaigns and/or analytic changes., • Manage client billing, budget and forecast processes. Expectations: • Develop and build excellent relationships with clients, and internal team members., • Ensure campaign goals are clearly defined and understood by team members., • Monitorcampaign and alert team members with performance concerns., • When issues areidentified, work with team members to develop solutions and client communication., • Escalate any major client issues, bringing in senior management asappropriate. What you need: • BS or BA degree, preferably in Marketing or Business, • 3 – 5 years’ experience in account management or a client-side marketing department with experience with:, • Email/Digital marketing, • Customer journey development, • Multi/Omnichannel marketing, • Campaign management, • Excellent communications skills and relationship skills, • Proficient in MS Office: Excel, PowerPoint, and Word BENEFITS & PERKS • Unlimited PTO, • Excellent medical, dental, and vision coverage, • Employee Equity, • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: ___ ZETA IN THE NEWS! #LI-RP1

About the Staff Product Manager, MarTech at Headspace: We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities. What you will do: As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member., • Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation., • Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic)., • Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups.", • Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted., • Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member., • Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better. What you will bring: Required Skills: • At least 5+ years of experience in Product Management, • Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products., • Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push)., • Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation., • Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market leading content and technology. Our top-notch team works closely with law enforcement, corrections, fire, and EMS professionals to better address today’s challenges and keep public safety personnel coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Lexipol’s ___ provides customized solutions enabling applicants to tap into federal, state, and private grants. More than $600 billion in nationwide grants is available to public safety agencies and local government each year. Few organizations have grants experts on staff, or the time to research opportunities and develop grant applications. We offer three unique grant solutions: ___, our grant search tool ___, a retained service program for applicants in need of support for multiple projects and programs on an annual basis ___, a complete end to end retained program for applicants throughout the entire grant lifecycle The CSM – Grants plays a critical role in ensuring the success and renewal of Lexipol’s subscription-based grants products, including GrantFinder, GrantWriter and GrantManager. This role focuses on account management, onboarding, and support of subscription clients, ensuring every customer experiences maximum value and service. The CSM manages administrative workflows, grant alert setup, and coordination of deliverables, serving as a liaison between clients, the Grants team, and internal stakeholders. This is done through working in these areas of focus: Retained Client Account Management (50%) • Manage and fulfill contracted retainer grant subscription services under the GrantWriter and GrantManager programs., • Manage and fulfill one-time grant writing service contracts, • Coordinate setup and administration of GrantFinder subscriptions for retained clients., • Support included grant writing and research services, ensuring accuracy and timely delivery., • Review and interpret funding opportunity announcements to identify applicable grants for clients., • Assist with consult calls for prospective departments, offering recommendations and guidance., • Manage onboarding, offboarding, and ongoing support for Retainer Services clients., • Oversee the onboarding and offboarding process for GrantFinder subscribers., • Manage client communication, setup, and configuration of grant alerts and calendars., • Troubleshoot technical and account-related issues promptly to ensure seamless client experience., • Maintain accurate account records and service notes in CRM systems., • Submit weekly progress reports summarizing activities, renewals, and client outcomes., • Attend weekly team meetings, client status calls, and check-ins with leadership., • Collaborate with the Grants team to improve process efficiency and cross-functional workflows., • 1–3 years of professional experience in a local government, nonprofit, or related administrative environment., • Proven ability to manage multiple client accounts with attention to detail and timely delivery., • Strong written and verbal communication skills, with a customer service orientation., • Demonstrated organizational and administrative skills, including accurate recordkeeping., • Comfort using technology tools and CRM databases for tracking and reporting., • Experience working with grants or funding programs in a local government or nonprofit context., • Familiarity with public sector administration or grant compliance best practices., • Experience with subscription-based customer success or account management., • Achieve 80% or higher renewal rate for subscription products., • Complete 90% of grant services within 12 months of contract start., • Maintain a rollover rate of 10% or less across assigned accounts., • Ensure all onboarding/offboarding processes are completed within defined SLAs., • Quarterly commission opportunities, • Play a vital role in helping municipalities secure funding for critical projects that improve communities., • Collaborate with an experienced, mission-driven Grants team dedicated to professional growth and impact., • Gain exposure to both public sector operations and funding strategy, learning from industry experts., • Work in a company that values innovation, teamwork, and continuous improvement., • Reports to a manager with extensive experience in grants and long tenure at Lexipol., • Collaborative, high-performing team that values purpose-driven work and shared success., • Engaging environment with teammates passionate about helping agencies secure funding., • Regular interaction with marketing, sales, and operations teams supporting public safety initiatives. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation is $75,000 plus quarterly commission. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 10,000 agencies and municipalities. For additional information, visit ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.#LI-KD1

Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Location: Cicero, IL (Hybrid/Remote Flex Eligible) Salary: $125,000 - $150,000 + 10%-15% Bonus Benefits: Health, Dental, Life and AD&D, 401k w/ match, PTO, Mileage Allowance, Job Type: Full-Time Typical Hours: Monday – Friday Travel: Up to 60% including national travel for tradeshows and account meetings Start Date: ASAP Sponsorship is not available Relocation assistance is negotiable Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Description Our client in the petroleum distribution sector is seeking a Hybrid Product Manager to lead the launch of a new line of lubricants and functional fluids products. Based in Cicero, IL, this high-impact role blends business development with product strategy and development. Ideal candidates will thrive on building new categories and taking new products to market. You’ll lead business planning, support product development, and analyze market trends to expand sales across industrial and consumer sectors. To succeed, you’ll need hands-on business development experience and a track record of successful product launches, as well as strong execution, strategic thinking, and a willingness to travel. Ideal candidates enjoy building and launching new product strategies from the ground up and thrive in a hands-on, operations-driven environment. This is an exciting opportunity to shape a new product division from the ground up in a nimble and fast-moving environment with strong growth potential. Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Responsibilities • Lead market analysis to identify opportunities and product segments, • Analyze sales performance and market trends to refine go-to-market strategies, • Translate category insights into executable product launch plans, • Collaborate on new product development with internal teams, • Partner with procurement to assess raw material needs, • Develop and execute business development strategy across B2B and retail channels, • Build go-to-market plans aligned with margin and cost targets, • Collaborate across marketing and sales for product rollout, • Travel nationally for product launches, trade shows, and meetings, • Execute margin strategy and cost analysis for product lines, • Guide regulatory and compliance steps for product approval Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Qualifications • 5+ years of business development or product management experience required, • Experience launching new consumer products required, • Automotive fluids or chemical product knowledge required, • P&L and cost analysis experience required

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users through onboarding, training, and ongoing engagement at our Strategic Accounts. The overall mission of this role is to develop deep and personal relationships with our user base, driving user adoption across the organization and ensuring retention, verified business value, and renewal of each account. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our entire Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day one. • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings, • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD, • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD, • Identify and illuminate customer success stories and examples of AcuityMD ROI, • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions, • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD, • 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry, • You’re able to develop close personal relationships with customers and colleagues through empathy, • You are a patient and active listener, • You’re proactive and self-driven, and bring infectious energy and resiliency, • You are an excellent verbal and written communicator (email & PPT), • You’re highly organized with ability to multi-task and prioritize different assignments, • Analytical background with experience with SQL or other query-based language AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE Range: $160,000 - $210,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and strive to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us. At Enroute, we are looking for a Publisher Solutions Engineer to support, troubleshoot, and optimize publisher integrations within an AdTech environment. This role is ideal for someone with strong technical troubleshooting skills, solid knowledge of JavaScript, HTML, CSS, and SQL, and hands-on experience working with browser developer tools and AdTech Publisher (SSP) Workflows. This is not a pure development role, but the right candidate should be technical enough to understand how publisher-side implementations work, identify issues, explain root causes, and help fix or guide solutions. You will work closely with publishers, internal technical teams, QA, and operations to improve integration quality, ad delivery, performance, and client satisfaction.to join a high-impact team responsible for designing, building, and evolving a customer-facing application. The ideal candidate is confident contributing code while also participating actively in design discussions, proactive cross team collaboration. • Strong JavaScript, HTML, CSS, and SQL knowledge, • Hands-on experience with browser developer tools, especially Chrome DevTools, • Publisher-side AdTech experience, • Understanding of programmatic advertising, ad serving, ad tags, and publisher monetization, • Experience with at least some of the following:, • Prebid.js, • Header bidding, • Google Ad Manager, • SSPs / DSPs / ad exchanges, • APIs / SDKs, • OpenRTB, • Ability to troubleshoot ad rendering, tracking, latency, fill rate, bid, and reporting issues, • Strong communication skills to explain technical issues and next steps to clients and internal teams, • Ability to troubleshoot technical issues without needing to be a full-time software developer., • Strong analytical skills for investigating data discrepancies, implementation issues, and performance problems., • Clear communication skills with the ability to translate technical findings into practical next steps., • Experience working directly with publishers, clients, account teams, technical support teams, or product teams., • Support publisher-side technical integrations across websites, ad placements, and monetization workflows., • Troubleshoot issues related to ad rendering, ad tags, scripts, APIs, SDKs, page behavior, data flow, and reporting., • Use browser developer tools to inspect network requests, console errors, DOM behavior, cookies, scripts, ad calls, and page performance., • Work with JavaScript, HTML, CSS, and SQL to understand, validate, and troubleshoot publisher implementations., • Investigate issues involving Prebid.js, header bidding, programmatic demand, ad server configuration, and publisher-side integrations., • Help optimize publisher setups to improve ad delivery, fill rate, latency, viewability, revenue performance, and overall user experience., • Investigate discrepancies involving impressions, requests, bids, fill rate, latency, creative rendering, tracking, and reporting., • Collaborate with publishers, developers, QA engineers, product teams, account teams, and operations teams to resolve technical issues., • Explain technical findings clearly to both technical and non-technical stakeholders., • Document recurring issues, troubleshooting steps, implementation guidance, and best practices., • Monetary compensation, • Year-end Bonus, • IMSS, AFORE, INFONAVIT, • Major Medical Expenses Insurance, • Minor Medical Expenses Insurance, • Life Insurance, • Funeral Expenses Insurance, • Preferential rates for car insurance, • TDU Membership, • Holidays and Vacations, • Sick days, • Bereavement days, • Civil Marriage days, • Maternity & Paternity leave, • English and Spanish classes, • Performance Management Framework, • Certifications, • TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID, • Taquitos Rewards, • Amazon Gift Card on your Birthday, • Work-from-home Bonus, • Laptop Policy, • Health Check-Up Subsidy

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building the next generation of public-facing APIs at 1Password, and we’re looking for a Staff Developer to help lead that effort. This is a critical role at the intersection of platform architecture, developer experience, and security, with a direct impact on our biggest initiative for 2026. The Ecosystems team is evolving from delivering a single partner-facing API into owning a reusable API platform that teams across 1Password will build upon. This platform will define how we safely expose core capabilities to partners, customers, and internal consumers, and how we do so without breaking trust or workflows as we build new ways to interact with 1Password. As a Staff Developer on this team, you will act as the technical DRI for our public API platform. You will work closely with architecture leadership and partner teams to balance near-term delivery with long-term platform integrity, establishing contracts and standards that must remain rock-solid as usage grows. This is a remote opportunity within the US and Canada. What we're looking for: * 8+ years of software engineering experience, with demonstrated ownership of complex backend or platform systems * Proficiency in Go * Deep experience designing, building, and operating public-facing APIs at scale * Strong understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement) * Proven ability to define and evolve long-lived API contracts without introducing breaking changes * Track record of setting technical direction, influencing across teams, and driving alignment in ambiguous problem spaces * Excellent judgment around tradeoffs between speed, safety, and long-term maintainability Bonus points for: * Experience building API platforms or shared infrastructure used by multiple teams * Familiarity with external request validation, API gateways, or policy enforcement layers * Experience supporting partner or customer-facing integrations * Experience working on security- or identity-adjacent systems What you can expect: * Act as the technical DRI for the public API platform. * Partner closely with architecture and product leadership to define long-term platform direction * Design and implement shared API capabilities such as OAuth client creation, authorization enforcement, and request validation * Ensure APIs are secure, stable, and resilient as adoption grows * Establish standards and best practices for internal teams building public-facing APIs * Write production code and solve complex technical problems both directly and through others * Mentor and influence senior developers while raising the bar for platform quality across the organization USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of experience developing system-level or device-resident software for macOS or Windows * Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) * Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries * A passion for and experience with security development best practices, coding standards, and design patterns * Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: * Experience with Linux system services * Familiarity with software installation and update frameworks * Experience designing resilient update and rollback mechanisms * Experience designing secure client-server communication * Experience as a Systems Administrator or Client Platform Engineer * Experience troubleshooting production issues on customer devices What you can expect: * A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. * Deep ownership of a foundational platform component * Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. * Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. * A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Finalytics.ai Finalytics.ai is a leading fintech company delivering AI-powered personalization solutions purpose-built for credit unions and community financial institutions. Our platform helps member-focused organizations deepen relationships, drive growth, and deliver the right financial products to the right members at the right moment. We are a lean, mission-driven team passionate about the positive impact community financial institutions have on the people they serve. The Role We’re looking for a Python Integrations Developer to own and expand the third-party integrations that connect our platform with the systems financial institutions rely on every day. You’ll be the go-to person for building, maintaining, and troubleshooting integrations with digital banking platforms (Q2, Banno, Alkami), CRM systems (HubSpot, Salesforce), loan origination and account opening systems, and other vendor APIs. This is a hands-on technical role with a client-facing dimension. You’ll write Python code to connect systems, debug data flow issues, work directly with vendor documentation and support teams, and coordinate with our clients’ IT departments to get integrations live. You’ll need to be comfortable reading API docs, parsing data formats, and solving the messy real-world problems that come with connecting disparate systems. What You’ll Work On • Digital Banking Integrations — Build and maintain connections with Q2, Banno (Jack Henry), Alkami, and other digital banking platforms to ingest member data, account information, and transaction feeds, • CRM Integration — Own integrations with HubSpot and Salesforce: contact syncing, deal tracking, custom property mapping, and workflow automation, • Loan Origination & Account Opening — Connect with MeridianLink, Origence, Fiserv, nCino, Blend, Withclutch, and other LOS/OAO platforms to track application funnels and conversion data, • Client Onboarding — Work with new clients to configure and test integrations during setup, including credential management, field mapping, and data validation, • Monitoring & Troubleshooting — Build alerting and logging around integration health; diagnose and resolve data sync failures, authentication issues, and schema changes Key Integrations • Digital Banking: Q2, Banno (Jack Henry), Alkami, Digital Insight (NCR Voyix), Fizerv, • CRM: Hubspot, Salesforce, • LOS/OAO: MeridianLink, Origence, Fiserv,(OpenNow/Originate), nCino, Blend, Withclutch., • Analytics: Google Analytics 4, Google BigQuery, Google Tag Manager, Looker Requirements Must Have • 3+ years experience building and maintaining third-party API integrations — REST, SOAP, webhooks, file-based data exchange, • Python proficiency — comfortable writing production Python code; Django experience preferred but not required if you can learn quickly, • Financial services / digital banking experience — experience with one or more of: Q2, Jack Henry (Banno), Alkami, Bankjoy, Fiserv, or similar platforms, • API troubleshooting skills — ability to diagnose auth failures, data mapping issues, rate limiting, and schema mismatches using logs, API docs, and tools like Postman, • Clear communication — you’ll coordinate with client IT teams, vendor support, and internal developers; ability to translate technical issues for non-technical stakeholders, • Self-directed problem solving — vendor docs are often incomplete; you need to be comfortable figuring things out through experimentation, vendor support tickets, and reading source code Nice to Have • HubSpot or Salesforce API experience — contact management, custom properties, workflow automation, deal pipelines, • LOS/OAO systems — MeridianLink, Origence, nCino, Blend, Withclutch, or similar loan origination/account opening platforms, • OAuth 2.0 / authentication protocols — implementing auth flows for third-party services, • Google BigQuery or analytics platforms — writing analytical queries, working with GA4 event data, • Experience working with credit unions or banks — understanding member data, account structures, and regulatory considerations What We Value • Reliability over cleverness — integrations must work consistently; prefer simple, well-tested solutions over elegant but fragile ones, • Vendor relationship skills — ability to work effectively with third-party support teams, escalate issues appropriately, and maintain productive relationships, • Security mindset — handling sensitive financial data means thinking about encryption, access control, credential management, and data retention Work Style • Small engineering team with direct access to product decisions, • Two-week sprint cycles with regular deployments, • Mix of building new integrations, maintaining existing ones, and supporting client onboarding, • Direct interaction with clients during integration setup and troubleshooting, • AI-assisted development tools available (Claude Code, GitHub Copilot) Location This is a remote position. We prefer candidates located in Central US time zones for coverage across our client base, but we're flexible for the right candidate. What We Offer • Competitive salary ($100,000 - $130,000 based on experience), • Remote-first culture, • Opportunity to grow with a scaling fintech company, • Direct impact on client success and company growth, • Collaborative, low-ego team environment

Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients. We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future. Scale to Win is hiring a Staff Accountant to help build our internal accounting function from scratch as we transition from external bookkeeping to a GAAP-compliant, in-house operation. As our first in-house Staff Accountant, you will be the foundational partner to our newly hired Controller. We are moving from a part-time external bookkeeping model to a disciplined, GAAP-compliant internal function. This is a "builder" role: you will own the core transactional cycles, automate manual workflows, and establish the systems that will support our growth as a leading SaaS communication platform. Core Responsibilities General Ledger & Month-End Close (40%) • Own the monthly balance sheet reconciliations for cash, prepaids, accruals, and fixed assets., • Maintain the month-end close checklist to ensure timely and accurate reporting., • Ensure all entries are clean, well-documented, and contain zero "mystery" entries., • Post standard and recurring journal entries to ensure GAAP compliance. Expense Management & Accounts Payable (25%) • Administer our modern expense stack (e.g., Ramp/Bill.com) to automate manual workflows., • Manage vendor records, W-9 documentation, and weekly payment runs., • Review employee expense reports for policy compliance and proper coding., • Monitor AP aging to ensure all obligations are met on time., • AR, Revenue & Payroll Support (20%), • Partner with the Billing team to ensure invoicing accuracy and reconcile the AR subledger to the GL., • Maintain vital deferred revenue schedules and billing support documentation., • Assist with semi-monthly payroll processing and track PTO, bonuses, and commission schedules., • Prepare payroll journal entries and perform related account reconciliations. Process Documentation & Compliance (15%) • Document and formalize internal controls and accounting workflows from the ground up., • Assist with multi-state tax registrations and sales tax compliance filings., • Maintain corporate and vendor compliance files to support annual audit and tax preparation., • Identify opportunities to implement system integrations that create leverage for the Finance team Other Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization. • 2–4 years of accounting experience. Strong preference for experience in SaaS, • Advanced Excel/Google Sheets skills and experience with modern AP/Expense automation tools, • High attention to detail, a strong ownership mentality, a “self-starter” attitude, and a "no task too small" approach to building a department from scratch, • Bachelor’s degree in Accounting (CPA track is a plus) preferred, • $82,500 yearly salary (base). As part of our commitment to equity, salaries are non-negotiable., • This role may be eligible for a discretionary bonus as determined by the company in its sole discretion., • 401k matching up to 6% after a provisional period., • Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year., • Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave., • 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents., • Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents., • Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer., • Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year., • To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals. This role may require occasional travel to support client meetings, campaign events, trainings, or company gatherings. Travel expectations will vary based on client needs and campaign cycles, particularly during peak election seasons. To apply for this position, please visit ___ and fill out the application. Interview Process + Timeline • Submit resume and application, • Initial interview / phone screen, • Hiring manager interview, • Panel interview, • Assessment, • Final Interview with COO or CEOs, • Reference Checks The position will be open until filled, and applications will be reviewed on a rolling basis. Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas. Interview Accommodations Scale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing . Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Scale to Win also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold. Whether blatant or hidden, barriers to success have no place at Scale to Win.

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google. Only U.S. based candidates will be considered as we are not currently hiring internationally Please note: As we are expecting more client accounts, we are slowly recruiting and would love to keep you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts. You will be the driving force behind the successful planning, execution, and delivery of client projects. Your responsibilities will include confirming project scopes, setting timelines, and managing budgets to ensure all deliverables are met on time and within budget. You will coordinate and collaborate with cross-functional teams, including creative, web/dev, paid media, PR, and integrations, to ensure seamless project flow and high-quality outputs. Additionally, you will serve as one of the primary points of contact for clients, maintaining clear and consistent communication to manage expectations and provide regular updates. By proactively identifying and mitigating potential risks, you will ensure that all projects align with client goals and SmartBug agency standards, ultimately contributing to client satisfaction and agency growth. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As an Account Specialist, you will be measured on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Client effective billing rates (EBRs) Timely strategy delivery and execution \n Key Responsibilities: • Client Success, • Build and maintain strong relationships with clients, • Act as one of the main points of contact for your clients (along with your Account Strategist or Account Director), • Address client feedback and concerns around budget, timelines, and scope promptly, • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference, • Deliver consistent, world-class quality across all customer lifecycle campaigns, • Project Management, • Ensure all project deadlines are met and commitments are honored by maintaining rigorous schedules, proactively addressing potential delays, and efficiently managing resources to deliver high-quality results on time, • Communicate with clients and internal SmartBug teams via Teamwork, our project management system, • Confirm project scopes, objectives, and deliverables in collaboration with the SmartBug account team and clients, • Develop detailed project plans, including timelines, milestones, and budgets, to guide project execution, • Coordinate and lead cross-functional teams, ensuring effective communication and collaboration throughout the project lifecycle; this includes our creative department, paid media, public relations, integrations, and web/dev, • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery, • Serve as one of the primary points of contact for clients, providing regular updates and managing expectations, • Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects, • Handle various administrative tasks such as meeting coordination an setup and report preparation, • Set up documents and outline resources need to complete deliverables, • Maintain accurate and up-to-date client records in HubSpot, • Delivery Process, • Foster a collaborative and positive team environment, encouraging innovation and problem-solving, • Act as a liaison between clients and internal SmartBug teams, • Ensure all project deliverables meet quality standards and client specifications, • Ensure you follow processes that result in differentiated client results and quality, • Stay up-to-date with industry trends and best practices to continuously improve project management processes and methodologies Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • Minimum of 2 years of experience in project management., • Experience working with project management tools, Teamwork.com a plus., • Proficiency in Google Suite., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Ensure project deadlines are met and commitments are honored., • Understanding of the HubSpot ecosystem and basic digital strategies included but not limited to: social media, blogging, email marketing., • Strong work ethic with a positive and enthusiastic attitude., • Strong interpersonal skills and the ability to communicate with both clients and internal teams effectively., • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values., • Strong problem-solving capabilities and the ability to navigate complex challenges., • High level of integrity, work ethic, and professionalism., • Passion for client success and a commitment to delivering outstanding results., • Curiosity and desire to learn, keeping up with industry trends., • Experience working remotely in similar roles is strongly preferred., • HubSpot essential certifications WHAT WE OFFER - PERKS! • Annual Salary between $50,000 - $65,000 DOE, • Health insurance with company contribution, • Paid maternity and paternity leave, • Paid vacation, • Paid time off, • 4-week paid sabbatical every 5 years of employment, • Monthly remote work allowance, • 401(k) with employer matching, • Flexible spending plan, • Company-funded short-term disability and life insurance, • Long-term disability, • Annual leadership conference, SmartBugaPalooza, • Training budget, • The flexibility of working remotely, • MacBook Air issued to you at time of hire \n$50,000 - $65,000 a year\n

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

THE ROLE: We are looking for a motivated and results-oriented Product Manager to own two critical product domains: our marketing technology stack (email communications, attribution, promotional tools) and payments infrastructure (checkout optimization, payment processing, fee presentation). Reporting to the VP of Product, you'll partner closely with engineering to evolve these systems while navigating compliance requirements and enterprise client needs. This role demands a strong foundation in product management best practices, a keen understanding of user experience, and the ability to work effectively across teams to deliver exceptional value to users and achieve measurable business goals. • Required:, • Bachelor's degree in a technical, business, or design-related field., • 3-5 years of experience in product management, preferably within a fast-paced or scaling environment., • Demonstrated experience managing features through the entire product development lifecycle (ideation, development, launch, and iteration)., • Ability to engage effectively with engineering teams on technical trade-offs and complexity., • Strong passion for understanding and solving customer problems, with experience in user research and analysis. Proficiency in defining product metrics, analyzing data, and using insights to inform decisions., • Excellent verbal and written communication skills, with the ability to clearly articulate product concepts to technical and non-technical audiences., • Preferred:, • Experience with email platforms (SendGrid, Pardot/Salesforce Marketing Cloud Account Engagement, or similar) and marketing automation tools., • Familiarity with payment processing systems, checkout optimization, or payment gateway integrations (Braintree, Shift4, Stripe, Apple / Google pay etc) digital banking / payments experience highly desirable., • Familiarity with Tax and settlement systems (Avalara, Vertex, Tax Jar etc) highly desirable., • Understanding compliance considerations (PCI-DSS, FTC regulations, accessibility standards)., • Experience with attribution systems or marketing analytics (GA4, HEAP, Amplitude)., • Background in ticketing, live events, e-commerce, or marketplace platforms preferred., • Experience using AI to increase productivity in a variety of situations from requirements to design to dev and implementation., • KEY RESPONSIBILITIES:, • Product Feature Ownership: Own the definition, prioritization, and execution for features within the marketing technology and payments product areas., • Requirements and User Stories: Write clear, detailed, and prioritized product requirements and user stories, ensuring alignment with the product vision and customer needs., • Market and Customer Insights: Conduct focused market research, competitive analysis, and gather customer feedback to inform product iterations and identify opportunities for improvement., • Development Collaboration: Serve as the primary product contact for Engineering and Design teams, participating in daily scrums, clarifying requirements, and ensuring the product is built to specification., • UX/Design Partnership: Work closely with the Design/UX team to ensure features deliver an intuitive and superior user experience., • Go-To-Market Support: Collaborate with Product Marketing and Sales on feature readiness, internal training, and developing launch materials., • Performance Analysis: Track and analyze key feature metrics (KPIs), using data to drive continuous optimization and identify areas for iteration post-launch., • Compliance Awareness: Partner with legal and engineering to ensure payment flows and marketing communications meet regulatory requirements (FTC, PCI-DSS, CAN-SPAM)., • Stakeholder Communication: Manage communication with cross-functional stakeholders regarding feature status, trade-offs, and expected delivery timelines., • Other Duties: Perform other duties, as assigned., • Exempt, Base salary of $100,000 per year., • Remote work environment, • Comprehensive benefits package, including health, dental, vision insurance, and supplemental benefits options, • 401(k) retirement plan, • Flexible Paid Time Off, • Opportunities for professional growth and development within an innovative and forward-thinking organization$100 - $100 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: U.S. Strategic Account Manager Vytelle ADVANCE Company: Vytelle Reporting to: Vice President Global Sales Direct Reports: None Location: Remote - East US Status: Full Time Exempt ABOUT VYTELLE We are a global precision livestock company reshaping how cattle producers worldwide unlock animal performance. Our portfolio includes world class Bovine phenotypic and genotypic data capture system via Vytelle SENSE and Vytelle INSIGHT which enables producers to accurately select desired traits to continually produce elite progeny, coupled with Vytelle ADVANCE In Vitro Fertilization Service, which enhances the speed at which genetic improvement can be made. ROLE OVERVIEW The U.S. Strategic Account Manager is responsible for managing and expanding relationships with key clients in the bovine IVF industry. This is a demand creation role that will involve working closely with performance seedstock producers, existing Top Tier Vytelle satellite customers, key opinion leaders (KOLs) and IVF ecosystem partners to drive business growth through partnerships using innovative reproductive technologies. The role will lead initiatives to enhance customer experience, maximize revenue, build new strategic partnerships, and develop channel strategies that strengthen Vytelle’s position in the cattle industry. Critical relationships and additional responsibilities include, but are not limited to, working with the Vytelle team in marketing, operations and the development of programs while maintaining long-term relationship with clients after the point of sale. KEY RESPONSIBILITIES Demand Creation • Responsible for successfully closing sales-qualified leads and converting them into new business opportunities directly or via satellite partnerships, • Identify, nurture, develop and close new on-farm, access point and satellite partners in regional territories to grow market share., • Deploy pricing strategies for maximum shared value based on company targets and policies, • Drive business development by upselling and cross-selling to enhance client Business Partnership Development and Management • Design, develop and execute a business partnership approach with Top Tier Satellites. Build partnerships with IVF ecosystem participants and develop models that deliver growth and expansion of the unique Vytelle experience to satellite clients. Delivery of KPIs within the region, including revenue and donor growth, • Foster long-term partnerships by understanding the unique needs of each satellite and client to ensure mutual success., • Collaborate with satellite managers to identify opportunities to expand services and increase market penetration in new regions and new customer, • Lead quarterly business reviews with satellite managers, providing insight on performance metrics, discussing, and gaining commitment on future goals and identifying additional growth opportunities. Customer Experience • Deploy & enforce playbook on desired customer experience, recommend innovative new processes and models, • Serve as a liaison between clients and internal teams, facilitating smooth communication and collaboration to drive client satisfaction and business, • Develop and maintain strong relationships with existing on-farm performance seedstock customers, driving long term relationships through consultative selling. Finding and closing new on-farm customers and generating repeat business from seedstock customers. Engage with breed association key opinion leaders (KOLs) to develop targeted strategies and programs to drive the adoption of bovine IVF solutions within these influential networks. Reporting & Forecasting to track sales performance, client satisfaction, IVF Required use of company CRM-Hubspot and other reporting tools to drive business outcomes. DELIVERABLES • Meet and exceed budgeted Vytelle ADVANCE US revenue to be defined, • Meet and exceed Vytelle ADVANCE territory revenue to be defined, • Meet and exceed Quarterly Donor numbers and Growth in territory to be defined, • Creation and Submission of annual individual satellite marketing plans, • Perform quarterly business reviews with top tier satellites, • Manage accounts receivable for territory, • Role Model Behaviors – Customer centric, results oriented, accountability, strategic thinking, effective communication Vytelle’s Core Values Leadership: Inspire and serve and seek the best in each other Endurance: Pacesetter, takes action and realizes results Pioneer: Infinitely curious, catalyst and listens for ideas Love: Contagious passion for customers and our purpose Count on me: Take accountability, Depend on each other and Adaptable. Ability to adopt and adhere to Vytelle’s Foundation: The Common Thread of Integrity, Respect and Trust In addition to: Teamwork: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the Company. Set goals, resolve problems, and make decisions that enhance the Company’s effectiveness. Team Member Orientation: Anticipate, understand, and respond to the needs of team members to meet or exceed their expectations. Direction and Decision making: Positively influence others to achieve results that are in the best interests of the Company. Assess situations to determine the importance, urgency, and risks, and make clear decisions are timely and in the best interests of the Company. SKILLS AND ATTRIBUTES Ability to manage high-value relationships, drive revenue and ensure long-term mutual success for customer and company • Account Management Expertise: Ability to develop and execute long-term strategies for client relationships, • Sales Acumen: Strong skills in consultative selling, negotiation, and closing deals, • Strategic Thinking: Ability to align solutions with the client’s business goals and objectives, • Business Development: Proficiency in identifying new opportunities within existing accounts to drive growth, • Project Management: Ability to oversee multiple projects, timelines, and stakeholders within the account, • Communication Skills: Clear and persuasive communication, both written and verbal, with internal teams and clients, • Problem-Solving: Strong critical thinking and troubleshooting abilities to address client challenges, • Data Analysis: Capability to use data and metrics to make data-driven decisions and demonstrate value to clients, • Relationship Builder: Exceptional interpersonal skills to build trust and long- lasting relationships with key stakeholders, • Customer-Centric: Strong focus on understanding and meeting the client’s needs and challenges, • Proactive: Takes initiative to identify and act on opportunities to improve client outcomes and account performance, • Resilient: Ability to remain calm and adaptable under pressure, maintaining positive outcomes, • Collaborative: Works well with cross-functional teams to deliver comprehensive solutions to clients, • Results Driven to achieve measurable outcomes EXPERIENCE AND QUALIFICATIONS • Bachelor’s degree in animal science or similar, • 3-5 years’ experience in sales, account management, or business, • Deep knowledge of bovine reproduction, IVF procedures and livestock breeding, • Proficient PC skills including internet and Microsoft Office suite of, • Proficient in the use of HubSpot and/or other CRM PHYSICAL REQUIREMENTS • Ability to travel to client locations, farms and trade shows. This may include driving or flying and overnight stays. Travel may constitute 25-30%% of the role., • Ability to move around farms and livestock facilities, which may include walking on uneven terrain, standing for extended periods and climbing steps., • Must be able to lift and carry items such as demonstration and/or marketing materials., • Ability to work in varying conditions, such as being outdoors, in barns or other agricultural settings with exposure to livestock and potentially loud environments., • Flexibility to work outside standard business hours when visiting farms, attending industry events or responding to urgent client needs. EQUAL EMPLOYMENT OPPORTUNITY POLICY Vytelle provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across the United States. This is a hybrid role that combines account growth and customer support, ideal for someone with hands-on experience in K–12 pupil transportation who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You’ll serve as the primary contact for our US clients, ensuring they’re getting maximum ROI from our all-in-one transportation management suite and working in tandem with our support team to troubleshoot issues. At the same time, you’ll be responsible for renewals and upsells. This role is best suited to someone based in the United States, with direct experience in K–12 pupil transportation — preferably gained from working within a school district transportation department. Travel will be required, including occasional client visits and conference attendance across the US — as well as travel to our headquarters in Waterloo, Ontario, particularly during the initial training and onboarding phase. Why BusPlanner? BusPlanner is a leading North American tech company that provides all-in-one transportation management software to K-12 school districts. Across our customer base, we enable hundreds of transportation directors to save thousands of dollars every year by running all facets of their operations entirely through our intuitive, and easy-to-use platform. BusPlanner’s product suite is embedded across the majority of school districts in Canada and is currently making significant inroads in the US market, having won contracts with some of the largest school districts in the country including Miami-Dade (Florida), Gwinnett County (Georgia), Guilford (North Carolina), as well as many others. BusPlanner has a history of serving the education market and is favorably positioned to further penetrate the US market in the coming years. BusPlanner’s leadership team consists of seasoned entrepreneurs who have significant experience in building and growing multiple successful software businesses including: (i) FieldEdge, a leading provider ofsoftware for the field services market which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap , a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley. As a successful CSM, you will: • Act as the primary post-sale contact for American school boards, supporting them across onboarding, training, usage, and renewal., • Conduct proactive health checks and account reviews to drive engagement, satisfaction, and adoption of the BusPlanner platform., • Identify and close expansion opportunities, including new modules, features within an existing board., • Manage renewals and hit sales quotas tied to growing Annual Recurring Revenue (ARR) from your assigned accounts., • Coordinate with our in-house Support Team to resolve service tickets and help customers navigate technical issues., • Participate in American education and transportation conferences, building relationships and staying close to market needs., • Maintain accurate records of client interactions, pipeline, and account activity. You Should Apply If: • You are based in the United States, with direct experience in K–12 education, ideally having worked within a school district’s transportation department or a closely related pupil transportation organization., • You are entrepreneurial and resourceful — you take initiative, adapt quickly, and enjoy solving complex challenges., • You are sales-minded — you're comfortable identifying opportunities, managing a pipeline, and closing deals., • You are service-oriented — you value strong relationships and want your customers to succeed., • You are organized and responsive — you balance customer needs and internal responsibilities with ease., • You are a confident communicator — you’re comfortable presenting to senior stakeholders, in person or virtually. You Should Not Apply If: • You prefer highly structured environments with rigid processes and step-by-step instructions., • You are uncomfortable juggling both sales and customer-facing responsibilities in the same role., • You are looking for a job where you can stay behind the scenes — this role involves direct interaction with school board leaders and decision-makers., • You are not comfortable taking ownership, following up proactively, or working with some ambiguity., • You do not have a background in K–12 education or student transportation — this role requires experience in these areas, or a clear ability to demonstrate how your background translates. Preferred Qualifications • 2–4+ years in customer success, account management, or sales within the K–12 education sector, with a strong preference for candidates who have worked at or closely with school districts., • 2–4+ years of direct K–12 pupil transportation experience, with strong preference for candidates who have worked inside a school district transportation department; experience with bus contractors or transportation agencies is also valued., • Hands-on experience in student transportation operations within the US K–12 system is required — candidates who have served in a school district transportation role will be prioritized., • Willingness to travel within the United States for client visits, pupil transportation conferences, and to Waterloo, Ontario for onboarding and team sessions., • Strong communication and presentation skills — comfortable leading demos, training sessions, and account reviews., • Ability to manage a large and varied client portfolio, including proactive and reactive support., • Current holder of a United States passport., • Comfortable collaborating with technical teams and helping clients troubleshoot common usage issues.

Strategic Risk Solutions Inc. (SRS), the world’s largest independent insurance company manager, is growing and looking for an accounting professional to join our US West Captive Management servicing team. As our Senior Accountant (Senior Account Manager), you will play a crucial role in managing the financial and regulatory affairs of a portfolio of captive insurance companies. This remote Utah based role is tailored for experience Captive Management Accountants who excel in precision, financial integrity, and client service delivery. Responsibilities and Duties: • Work with an experienced client account team to deliver high quality financial and regulatory reports, • Maintain and reconcile General Ledger, • Preparation and peer review of monthly and quarterly financial statements, • Prepare and file premium tax returns, • Accurate and timely preparation of regulatory filings, • Daily verbal and written client communications, • Manage client financial audits, • Preparing for and attending client Board of Director meetings, • Liaise with clients third party service providers and state regulators Attributes and Skills:, • Bachelor’s Degree in Accounting required; CPA a plus but not required, • 5+ years financial accounting experience; captive management or insurance industry, • Insurance accounting and auditing experience preferred; will consider commercial or public accounting experience, • Experience with Excel and financial accounting/general ledger accounting software, • Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential, • Excellent verbal and written communication skills, • Ability to travel up to 5% domestically as neededInterview Process:, • First: Phone Call with Talent Acquisition/Human Resources, • Second: Onsite Interview with Hiring Manager and TeamSRS provides financial reporting, regulatory compliance, and program management services to captive insurance companies. We operate throughout the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands) and in Europe. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS’s dedication to its people has established a company-wide network of colleagues committed to each other’s, as well as the Company’s, success. EOE

About the Staff Product Manager, Personalization - Foundations at Headspace: We are seeking a Staff Product Manager, Personalization - Foundations to own the centralized member and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the Headspace product. You will be the product leader responsible for defining the long-term vision to create the definitive single source of truth for user data and behavioral modeling, enabling hyper-accurate, real-time decisioning for all customer interactions that powers all Headspace experiences. This role requires a unique blend of product management excellence, deep technical understanding of data and ML platforms, and a strong commitment to delivering personalized and impactful member journeys. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization efforts. What you will do: • Platform Vision & Strategy: Define the long-term vision and strategy for the Personalization Foundations platform, including centralized user/content data, segmentation infrastructure, and core ML services, by owning the product roadmap and collaborating with leadership., • Core Responsibility: Own the centralized user and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the product., • Key Workstream Leadership: Lead the product strategy and execution for key workstreams, including Customer/Content Embeddings, Real-Time Event Processing, Segmentation Tooling, P13N Model Deployment & A/B Testing, Data Governance & Personalization Privacy, and Content Type Balance., • Execution & Delivery: Lead the entire product lifecycle for core platform capabilities, from ideation and specification through development, launch, and iteration, ensuring high quality and timely delivery., • Technical Product Ownership: Work closely with Engineering, Science, and Product Design to define and prioritize requirements for the data and ML platform, APIs, and services that enable scalable personalization across Headspace’s Member Experiences., • Cross-Functional Alignment: Partner cross-functionally with consuming Product teams, Engineering, Data Science, and Legal to ensure alignment and successful execution of foundation initiatives., • Analysis & Reporting: Establish clear metrics for platform success (e.g., data quality, model latency, feature adoption, P13N-driven LTV engagement) and rigorously track and report on performance., • Team Oversight & Mentorship: Provide technical and product oversight for complex projects and actively mentor junior members of the product organization on best practices for platform and data products. What you will bring: Required Skills: • 6+ years of experience in Product Management, with at least 2+ years on data platforms, Machine Learning (ML) infrastructure, or consumer/content personalization services., • Proven track record of defining and launching successful platform products that serve as internal services for other product teams., • Exceptional strategic thinking and analytical skills, capable of translating complex data and ML problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally., • Experience working closely with ML Engineering and Data Science teams on high-scale, real-time data and ML systems. Preferred Skills: • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a data platform in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

BluSynq is currently looking for an AI-driven Customer Success Manager to join our team in the US! About Us: BluSynq is on a mission to transform the way our customers operate. Our AI-powered agent is designed to connect with existing tools, resolve questions, book appointments, and close deals – automatically, 24/7 – via voice, text, and email. We are a fast-scaling, tech-driven startup backed by leading software investors. Role Overview: We are looking for a Customer Success Manager (CSM) to support our expanding customer base across North America in 2026, with expansion to other parts of the world in 2027. In this role, you will be the go-to person for onboarding new clients, ensuring they see the full value of BluSynq, and supporting them throughout their journey. This is more than just a support role – it’s an opportunity to be at the forefront of how AI is reshaping entire industries. The successful candidates will be based anywhere in the US, working in a remote work model! What your day will look like: • Lead end-to-end onboarding for new clients, ensuring a smooth and impactful start, • Build and maintain strong, long-term relationships with clients (service, sales, and admin leaders), • Provide proactive support and issue resolution, managing tickets and client feedback, • Monitor account health and identify growth opportunities within your accounts, • Serve as the bridge between clients and product/tech teams, advocating for user needs, • Conduct training sessions, best practices reviews, and usage optimization calls, • Help shape how BluSynq is adopted and scaled across customers in North America Experience: • 2+ years’ proven experience in Customer Success, Account Management, or similar client-facing role, • Fluent in English (spoken and written); French a plus, • Passionate about technology and AI, with a desire to be part of a future-focused solution, • Confident communicator who builds trust easily and manages relationships professionally, • Organized, proactive, and comfortable handling multiple client accounts, • Curious, eager to learn, and excited about the opportunity to work in a fast-growing startup, • Experience with SaaS or tech support is highly valued, • Able to travel occasionally to Montreal and North America, • Be part of a high-impact AI startup that’s changing the future, • Get in early and grow with the company – we are just getting starter, • Work remotely with a collaborative, international team, • Competitive salary, career growth, and access to cutting-edge tech We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.______ #xigniphi

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As the Manager, Enterprise Customer Success you will lead and develop a team of Enterprise Customer Success Managers. Enterprise Customer Success Managers (CSMs) are responsible for the post-sales customer experience including: • Campaign onboarding and onboarding guidance with new customers, • Campaign performance and delivering on measures of success in regular business reviews with customers, • Overall customer & revenue retention for an assigned book of business, • You have experience coaching and leading customer success personnel with a proven track record of driving department goals and upskilling individuals., • You will work with team members to ensure employees achieve their performance goals through weekly 1:1’s, daily coaching sessions and development of skills, attitudes, and behaviors in monthly development sessions., • You must be passionate about helping employees succeed and grow., • You will also leverage your interpersonal and relationship skills to work cross functionally with other departments to build better processes and tools to support your team., • You are passionate, innovative, and have a high standard of results for yourself and others. Key Focuses: • Lead a team of Enterprise Customer Success Managers who own the post-sales component of the customer lifecycle, • Coach your team on presenting the value of performance results through story-telling with data during regular business review meetings, • Build & maintain customer onboarding, campaign optimization, and renewal playbooks to set the team up for success and provide a consistent client experience, • Develop customer onboarding and campaign optimization expertise across the team, • Work with the team to help them meet or exceed their/your Enterprise customer retention and revenue targets, • Ideate and execute improvements to CSM processes to achieve customer onboarding, retention, and growth goals., • Provide weekly reporting on the progress of your team; keep an open line of communication to senior management, • Conduct weekly coaching sessions with team members to affect positive change and retain top performers, • Work closely with sales management peers within your department and across the company to ensure alignment and optimal efficiency between teams, • Collaborate with the Product department to advocate for tools and enhancements that increase productivity and improve customer success, • Excel at people management: set clear expectations, review progress, provide feedback and guidance, and hold people accountable for delivering impactful results, • Partner closely with senior leadership to drive change management across the business Minimum Qualifications: • 3-5 years of Management experience in Enterprise Customer Success, Account Management, or Sales required OR internal candidates in a senior level role with prior leadership experience, • Demonstrated experience in developing successful customer success management teams through enthusiastic leadership and motivational skills required, • Skilled in all aspects of the customer lifecycle from on-boarding to renewal, with strong client positioning and presentation skills, • Demonstrated experience analyzing employee and client performance data to optimize output and create meaningful change to drive positive results, • Easily builds rapport and establishes relationships with customers and colleagues, • Working knowledge of Microsoft Office (Excel, Powerpoint) and Google Suite products (Gmail, Slides, Sheets, Drive, etc)., • Empathy and the ability to lead by example, • Diplomacy and strong cross-team collaboration skills, • Organized and reliable, • Strong drive and passion to achieve goals, • Excellent verbal and written communication skills, • Digital advertising and/or recruitment advertising experience preferred As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan #LI-Remote The US base salary for this full-time position is $120,000. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: ___ ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: ___

Join Us in Revolutionizing Oncology Care! At Canopy, we’re transforming healthcare for cancer patients by shifting from episodic treatment to continuous, patient-centered care. Our cutting-edge technology empowers patients to manage symptoms and access support anytime, anywhere—ensuring they never feel alone. With Canopy, the clinic is always with them. Our innovative approach not only enhances the patient experience but also aligns clinic revenue with better health outcomes, creating a true win-win for everyone involved. By driving a 20% increase in treatment adherence and strengthening patient-provider connections, Canopy delivers life-saving results while elevating patient satisfaction to new heights. Join us in shaping the future of oncology care! 🌿 Your Mission As a Senior Product Manager at Canopy, you will own the strategy and execution of a large component of Canopy’s platform. You will work closely with our users to build empathy for the healthcare professionals and patients who rely on Canopy’s platform and use those insights to develop best-in-class software solutions to their most pressing problems. You will join an extraordinary team of individuals who are as driven as you are to change the face of cancer care and improve the lives of patients. Your work will directly influence how care teams engage with patients, optimize workflows, and deliver life-changing outcomes. What You’ll Do • Define & Execute Product Strategy – Own the vision for a major component of Canopy’s platform, translating strategy into an ambitious roadmap that maximizes impact for customers and their patients., • Lead Discovery & Launch – Drive the full product lifecycle, from discovery to development to launch, ensuring customer needs are met iteratively and effectively., • Engage with Users – Work directly with customers and users throughout the product lifecycle, gathering qualitative insights to inform product decisions., • Leverage Data & Insights – Utilize Canopy’s wealth of data to enhance decision-making and optimize product outcomes., • Collaborate Cross-Functionally – Partner with engineering, design, and customer-facing teams to build and support world-class software solutions. What You’ll Bring • 5+ years of experience as a Product Manager at a fast-paced, product-driven company known for innovation., • Background in B2B software with a strong understanding of product development best practices., • Well-developed end-to-end Product Management toolkit, including discovery, prioritization, stakeholder management, and go-to-market execution., • Excellent communication, attention to detail, and problem-solving skills. Bonus Points • Direct experience in healthcare technology, specifically oncology., • Experience working with AI-driven products., • Background in engineering, data science, or UX design. 💰 Competitive Compensation We offer a compelling salary and equity package to recognize and reward your contributions. Salary: $150,000 - $230,000 USD 🩺 Comprehensive Benefits Our robust benefits package includes: • Medical, dental, and vision coverage (select plans fully covered), • Flexible Spending Account (FSA), • Commuter benefits, • Life insurance, • Short- and long-term disability coverage, • 401(k) to support your financial future 🌴 Flexible PTO Recharge with our flexible PTO policy, designed to help you maintain a healthy work-life balance. 🏢 Inspiring Workspaces & Travel Perks • Enjoy a vibrant, collaborative co-working space in Chelsea., • Depending on your role, you may have opportunities to travel to client sites, our Tel Aviv office, or other destinations. 🌍 Hybrid & Remote Work Flexibility We embrace a hybrid/remote culture, empowering you to work from where you thrive. While we are open to remote work for the right person, NYC-based employees are expected to come into the office. EEO Statement Canopy is proud to be an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Who we’re looking for We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our SMB Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion. What you’ll be doing You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand our customers’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your customers, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. The primary responsibilities of our next SMB Construction Success Manager will be to: • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform., • Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows., • Develop relationships with our small and medium-sized customer accounts, doing proactive outreach to help uncover pain points, and discover opportunities to help them get more value out of Fieldwire., • Conduct web-based training(s) and demonstrations to educate clients on Fieldwire., • Identify customer issues and communicate feedback to our product team for product improvements., • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: • 1+ years of professional construction industry experience, preferably with a combination of field and office management roles, • Excellent presentation and communication skills, • Self-motivated and highly organized, with strong time management skills, • Diplomacy and patience when working through customer issues, • Comfortable communicating with anyone, from foremen to senior-level managers, • A basic understanding of construction process from design to completion, • A general understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget, • Ability to creatively brainstorm unique solutions to client issues relevant to their needs, • Desire to learn in a dynamic startup environment About The Team The Construction team consists of construction professionals from different sectors of the construction field. We know what you're thinking - do I want to work in a completely different industry? It’s different, but not that different. Our team talks to construction professionals across the globe, gaining an in-depth understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We’re dreamers building tools to revolutionize how our old jobs get done; if you’re ready to use your industry knowledge to change the game for your old teammates, then we’d love for you to join our crew! Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Compensation: The estimated pay ranges for this role are as follows: $75,600 - $98,979 The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. Where is the job located? This role is fully remote within the US. Our office is located right off of Embarcadero BART station, a few blocks away. Easily accessible by all forms of public transportation. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology ___. Job Summary: Our ability to attract new clients is at the center of our continued success. As we’ve continued to grow - the success of our growth efforts relies increasingly on the digital experience, processes, and technologies that we offer to prospects, clients, as well as our own employees. As the Product Manager you are responsible for managing and executing the digital experiences and technologies that support our growth. You will be a key partner to achieve our growth targets – and will design and own digital experiences, technology, and processes - including integrations with partners. As a key-leader on our cross-functional team, you will be co-accountable for our OKRs. You will provide organizational vision, leadership and strategy for our processes and products. You will be deeply hands on with the related technology (ensuring exceptional product day-to-day administration, data quality, user support) as well as establishing the long term vision, managing the overall roadmap enhancements, including system architecture, custom development, data integration, and ongoing release management. To be successful in this role, you must both have terrific operational skills and be able to think strategically about how the products can further enhance our business and how to successfully integrate acquired firms. A successful candidate will act like “employee #2” at a fast-moving startup and think like a “Growth CTO” for an established industry leader. Essential Job Functions: • Responsible for activities related to the design and development of our products and applications, • Deeply understand our business and collaborate across the organization to identify and prioritize technology, process and experience initiatives that will drive results, • Provide strategic direction across all functions to support the product environment, and facilitate the cross-functional squad in the execution of these initiatives, • Prepare, manage, and maintain documentation of current business processes, the implementation of internal processes, and measure KPI’s., • Build and continuously refine the product roadmap in close collaboration with business stakeholders., • Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting output, • Regularly collaborate and seek input from internal and external users, to identifying gaps and opportunities related to current processes, • Organize technical projects from beginning to end; identify and prioritize actionable steps, • Manage a portfolio of integration activities from prioritization, planning to execution, • Developing repeatable processes that accelerate execution and ensure timely communication of new releases, • Other duties requested and assigned by Manager Required Knowledge, Skills, and Abilities: • Bachelor’s degree required, preferably in Product, Technology, or Business Administration, • At least five years’ experience in Product and Technology, • Experience in managing simultaneous complex projects from inception to successful completion., • Experience with building, managing & maintaining API, SQL & Apex, • Experience with Agile project management framework, • Product Management Certifications preferred Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $106,250 - $125,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option, • Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email ___. This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our ___. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy ___.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at ___ Flashpoint National Security Solutions (FNSS) is seeking a high-tenacity Associate Customer Success Manager to serve as the tactical nerve center for our most discrete mission partners. In this high-impact role, you will act as a strategic trusted advisor, translating complex threat intelligence into actionable mission outcomes for partners across the national security landscape. You will balance a dynamic portfolio of high-priority requirements, leveraging your impeccable eye for detail and superb judgment to eliminate friction and ensure maximum adoption of our elite intelligence capabilities. This is a unique opportunity for an ambitious professional with a "mission-first" mantra to operate with high independence, influence internal product evolution, and force-multiply the efforts of global security teams in a rapidly scaling, industry-leading organization. We have a role for you if, you: * translate critical mission partner requirements into executable intelligence objectives; proactively anticipate and mitigate operational friction points and complex intelligence challenges specific to the mission environment. * drive collaborative mission integration by synchronizing efforts across internal and external stakeholders—including intelligence analysts, operators, technical units, and interagency partners—to deliver precision solutions for complex mission challenges. * make sense of an infinite number of data points from across your mission partner portfolio to make recommendations on how products should be leveraged to maximize mission impact. * proactively anticipate team objectives in support of discrete mission partner needs, particularly in dynamic, high-stakes environments. * Identify, synthesize, objectify, and prioritize intelligence problems while working cross-functionally to effectively mitigate those issues for our discrete mission partner base. * Are able to work independently, make rapid decisions, and recruit additional resources within the organization as needed to accomplish larger, complex and discrete mission partner goals. What you will get to do on our team: * Leverage your knowledge of Flashpoint’s tools, datasets, and analytic capability, paired with a keen understanding of customer outcomes, to make Flashpoint an extension of the customer’s intelligence team and maximize the attainment of customer goals. * Develop a deep rapport with customers, building trust so Flashpoint can assist with their most sensitive and difficult challenges. * Maintain Flashpoint's industry-leading reputation by handling diverse, urgent, and sensitive global requests with resourcefulness and expert judgment. * Advocate for customers internally by communicating feedback and requirements to ensure Flashpoint products evolve with their needs. You will document and prioritize this input, collaborating with product managers and engineers to recommend mission-specific enhancements. * Deliver tactical, operational, and strategic support to all customer levels to drive product adoption. You will train personnel on Flashpoint tools covering source collections, geospatial data, and APIs—while sharing best practices from our expert teams. * You will use domain expertise to identify warm leads for sales and collaborate with FNSS Account Executives, Solutions Architects, and support teams to improve customer outcomes and drive expansion opportunities. What you will achieve: Within 30 days * You will have learned about Flashpoint’s vision, mission, strategy and culture * You will meet with key stakeholders across the Flashpoint organization * You will learn about Flashpoint’s various product offerings * You will be provided training on how we support our customers and attend customer calls with colleagues * You will learn about your client base and how our tools support their mission and goals * You will get an introduction to our technical data capabilities and integrations Within 60 days * You will have completed training on all our products and services * You will be assigned accounts and will start working customer requests and answer product related questions By 90 days * You will have a robust understanding of the core uses cases within your assigned accounts * You will be functioning independently in support of customer needs * You will have a solid understanding of our technical data capabilities and the integration of those data sets To be successful in this role, you will need: * Cybersecurity, IT Security, Military, Law Enforcement, Government or Intelligence Community Experience is a plus * Superb communication skills, both written and verbal * A demonstrated ability to communicate at all levels of a customer’s organization * Proficiency and speed with email and project management tools * Excellent analytical and problem-solving skills * Willingness to travel to engage with customers in person if necessary * Desired, not required, to possess an active Secret security clearance, or be eligible to attain an appropriate clearance. Base pay range: $82,700-$85,000 p/yr plus bonus Why Flashpoint is a Great Place to Work: * Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. * Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. * Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. * Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our ___. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in St. Louis, MO, Indianapolis, IN, or Louisville, KY. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. At Stitch Fix, our Selection Team sits at the heart of inventory intelligence — powering the decision-making behind what we buy and how we sell through it including over $100 million in inventory investments. We're part of the Digital Supply Networks organization, building tools to empower our merchandising team to deliver the right products to our clients at the right time. At Stitch Fix, how we evaluate and learn about new inventory is core to our differentiated model. We’re looking for a strategic, data-driven Product Manager to lead our Product Evaluation & Assortment Platform team. This team is responsible for the workflows and tools that support how inventory is evaluated from the time it’s purchased through its arrival, playing a critical role in how we make early decisions about new products that impact the client experience and business performance. Success in this role comes from learning quickly, applying first-principles thinking, and turning early signals into clear, actionable decisions. You will define and evolve how we generate early insights and predictions about product performance across different inventory models, leading to faster, more confident decisions early in the product lifecycle. You will also own how merchandising tools work together, including bringing recommendations into the tools teams use every day. This includes building scalable, consistent patterns for how systems integrate and share information, helping teams work more efficiently, make better decisions in their day-to-day workflows, and connect workflows across the broader inventory lifecycle. • Shape how Stitch Fix evaluates and learns about new products from the beginning of their lifecycle, • Apply first-principles thinking to turn ambiguous problems into clear, actionable ideas, • Work on high-impact, highly visible problems that influence inventory investment, product performance, and client experience, • Drive a critical system transformation toward a more unified, scalable merchandising platform, • Partner across merchandising, data science, and engineering to connect strategy, systems, and decision-making, • Help shape how AI changes both what we build and how we build products, • Enjoy diving into technical details across data systems, APIs, and integrations to solve complex problems, • You have 7+ years of product management experience, ideally in e-commerce, complex marketplace platforms, or data intensive environments., • You have a technical background that allows you to understand data systems, integrations, and work effectively with both engineering and data science teams., • You are a systems thinker who can connect upstream decisions (like inventory purchasing) to downstream outcomes (like product performance), • You enjoy tackling ambiguous problems and turning them into clear opportunities through new ideas and thoughtful problem-solving, • You are comfortable using data to inform decisions and can connect product choices to business outcomes and tradeoffs, • You have experience building or evolving complex systems or integrating with external tools and platforms, • You are a strong communicator who can align stakeholders across product, engineering, and business teams, • You have a bias toward action and a track record of delivering measurable impact, • You actively use AI tools to improve your productivity and product development workflow, and you are excited about how AI is reshaping how products are built, • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix., • We cultivate a community of diverse perspectives— all voices are heard and valued., • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail., • We win as a team, commit to our work, and celebrate grit together because we value strong relationships., • We boldly create the future while keeping equity and sustainability at the center of all that we do., • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact., • We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range $127,100 - $212,000 USD ___ leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ___ Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ___ or ___. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email ___. You can read more about Recruiting Scam Awareness on our FAQ page here: ___

• Flexible position with option to work In-person (in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY) or fully remote, • Large equity stake + competitive salary + benefits, • Will work directly with the VP build the CS function from ground up, • Full-cycle customer success including onboarding, implementation, expansion, and retention, • You have knowledge, experience and/or interest in working with and for customer marketing/advocacy teams, product marketers, and content marketers, • You are passionate about evangelizing the customer marketing/product marketing space, • You are empathetic and highly driven to make customers successful, • You understand how customer pain points can help drive product development and business growth, • You have excellent project management and communication skills, and are confident juggling many high priority customers, • You’re highly adaptable, easily acclimating to a growing startup environment, • You have a growth mindset and view setbacks as learning opportunities, not failures, • You’re excited to create, shape and improve new processes and workflows, • You've built Customer Success/Account Management playbooks or processes in both 1:1 and 1:many motions, • You’ve led onboarding, implementation, and renewal conversations with enterprise clients - you understand how to liaise /project manage with both C-levels and entry-level employees alike, • Be the primary point of contact for new customer implementations, including managing various stakeholders, client expectations, scope, and success criteria, • Drive onboarding by running training sessions for end users across marketing, sales enablement, and content to ensure they see maximum value out of UserEvidence, • Learn the product inside and out to be a trusted advisor to our customers, • Drive adoption, retention, and expansion for existing client base, • Identify new expansion and cross-sell/upsell opportunities, partner with Sales counterparts to close renewal deals, • Proactively identify customers who aren’t maximizing their usage and create action plans to reach success, • Find repeatability in processes and build documentation to help scale the CS/AM function, • Build self-serve materials (help articles, video tutorials, and more), • 3-5 years experience in a customer-facing role, ideally in a B2B SaaS startup environment, • Experience defining and executing on end-to-end customer success strategies (implementation/kickoff, project management, engaging/reengaging stakeholders, identifying/mitigating churn risk), • Strong presentation skills - ability to command a room of C-levels and ICs alike, • Strong empathy and ability to connect with others and understand their situation, • Intellectual curiosity - you have the ability to create, understand systems, and experiment/tinker to figure out better ways of doing things, • Competitive comp, bonus, and equity plans, • Flexibility to ber in person (in San Luis Obispo, Nashville, Denver, SLC, Jackson Hole) or fully remote, • Health+Dental+Vision Insurance for you (and any dependents), • Incredible training and career growth opportunity

Modern Health ___ is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all., • We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs., • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth., • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment., • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as ___ of 2023 by Fast Company, ___, and ___. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Product Manager will own a key set of experiences that help members move from personalized recommendations to taking meaningful action and staying engaged with ongoing well-being support. You’ll work cross-functionally with Design, Engineering, Data, Clinical, Operations, Client Management, and Marketing to define, ship, and iterate on features that improve activation, follow-through, and engagement across Modern Health’s platform. This role is a strong fit for someone who is motivated by mission-driven product work, comfortable operating in ambiguity, and excited to drive measurable outcomes in a complex, cross-functional environment. This role is remote-friendly within the U.S., with a strong preference for candidates located in the San Francisco Bay Area to enable periodic in-person collaboration. This position is not eligible to be performed in Hawaii. • Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support., • Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research., • Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery., • Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies., • Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies., • Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots)., • Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements., • Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring., • Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts., • Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed., • Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization., • 2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end., • Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights., • Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus., • AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback., • Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals., • Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms)., • Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences., • Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences., • Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback., • Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment., • Comfortable with ambiguity and change; curious, resourceful, and motivated to learn., • Bias toward action and ownership; proactively identifies opportunities and drives progress., • Bachelor’s degree or equivalent practical experience in a relevant field. Fundamentals: • Medical / Dental / Vision / Disability / Life Insurance, • High Deductible Health Plan with Health Savings Account (HSA) option, • Flexible Spending Account (FSA), • Access to coaches and therapists through Modern Health's platform, • Flexible Time Off, • Company-wide Collective Pause Days Family Support: • Parental Leave Policy, • Family Forming Benefit through Carrot, • Family Assistance Benefit through UrbanSitter Professional Development: • Professional Development Stipend Financial Wellness: • 401k, • Financial Planning Benefit through Origin But wait there’s more…! • Annual Wellness Stipend to use on items that promote your overall well being, • New Hire Stipend to help cover work-from-home setup costs, • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more, • Monthly Cell Phone Reimbursement Equal Pay for Equal Work Act Information Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. • Zone 1: San Francisco Bay Area and New York City Metro, • Zone 2: All other California locations and Seattle, WA, • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See ___ for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Zone 1 $119,300 - $140,400 USD Zone 2 $119,300 - $140,400 USD Zone 3 $107,370 - $126,360 USD Zone 4 $101,405 - $119,340 USD Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

At Squarespace, we empower product teams to solve meaningful customer and business problems. We’re looking for a Senior Product Manager to lead Acuity’s Classes product, the team responsible for enabling group-based businesses to sell, manage, and scale ad hoc and recurring, one-to-many experiences. Classes supports customers who run group sessions, workshops, fitness classes, courses, and events. These sellers have fundamentally different needs than 1:1 appointment businesses, including capacity management, cohort pricing, attendance tracking, flexible enrollment, and scalable checkout. Today, Classes remains an early-stage product with significant untapped potential. This role will define what Classes can become and build the foundation for durable, long-term growth. This role requires a highly rigorous approach to problem definition. You will be expected to deeply understand customer needs, business opportunities, and market dynamics before proposing solutions. Success in this role means consistently anchoring product decisions in validated problems, not inherited workflows or legacy systems. This is a hybrid role, requiring 1–3 days a week in our New York City office. You will report to the Senior Group Product Manager on the Acuity Scheduling team. • Own the long-term strategy and roadmap for Acuity’s Classes and group-booking products, • Lead deep problem discovery to clearly define customer, market, and business opportunities before pursuing major investments, • Develop strong, evidence-based problem statements grounded in user research, data, and competitive analysis, • Define clear target segments, primary use cases, and expansion opportunities for class-based sellers, • Ensure technical and architectural constraints inform implementation choices without narrowing strategic ambition, • Resist premature solutioning by validating assumptions and testing hypotheses early, • Translate complex, ambiguous spaces into focused, high-leverage product bets, • Partner closely with engineering and design to explore multiple solution paths rather than defaulting to the lowest-effort option, • Balance near-term improvements with foundational platform investments, • Drive improvements in key metrics including active class admins and client checkout conversion, • Collaborate with growth, analytics, support, and marketing teams to strengthen acquisition, activation, and retention, • Create alignment across stakeholders through clear narratives, documentation, and prioritization frameworks, • 6–8+ years of product management experience, ideally in SaaS, marketplaces, education, fitness, events, or subscription businesses, • Strong business and product instincts, with experience defining segments, sizing opportunities, and validating demand, • High technical fluency, comfortable partnering on complex workflows, data models, and platform systems, • Track record of leading rigorous discovery in technically constrained environments, • Strong judgment in separating legacy limitations from true customer and business needs, • Comfortable challenging default approaches when they conflict with user or commercial outcomes, • Clear, structured communicator who can align cross-functional partners around strategy, • Customer-obsessed, with a history of shipping products that drive outcomes and revenue At Squarespace, we empower product teams to solve meaningful customer and business problems. We’re looking for a Senior Product Manager to lead Acuity’s Classes product, the team responsible for enabling group-based businesses to sell, manage, and scale ad hoc and recurring, one-to-many experiences. Classes supports customers who run group sessions, workshops, fitness classes, courses, and events. These sellers have fundamentally different needs than 1:1 appointment businesses, including capacity management, cohort pricing, attendance tracking, flexible enrollment, and scalable checkout. Today, Classes remains an early-stage product with significant untapped potential. This role will define what Classes can become and build the foundation for durable, long-term growth. This role requires a highly rigorous approach to problem definition. You will be expected to deeply understand customer needs, business opportunities, and market dynamics before proposing solutions. Success in this role means consistently anchoring product decisions in validated problems, not inherited workflows or legacy systems. This is a hybrid role, requiring 1–3 days a week in our New York City office. You will report to the Senior Group Product Manager on the Acuity Scheduling team. • Experience modernizing or rebuilding legacy product areas, • Familiarity with scheduling, booking, or operational tools for SMBs, • A choice between medical plans with an option for 100% covered premiums, • Health Savings Account with Squarespace funding, • Fertility and adoption benefits, • Supplemental Insurance plans, • Headspace mindfulness app subscription, • Global Employee Assistance Program, • Retirement benefits with employer match, • Flexible paid time off, • 12 weeks paid parental leave and family care leave, • $100 per month remote Stipend, • Access to supplemental insurance plans for additional coverage, • Education reimbursement, • Employee donation match to community organizations, • 7 Global Employee Resource Groups (ERGs) The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit ___. Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

About the Staff Product Manager, Personalization at Headspace: We are seeking a Staff Product Manager, Personalization to create a relevant product experience that is personalized to major audience segments, maximizing activation, retention, and LTV for specialized demographic audiences and accelerating efficient global market adoption. This role will be pivotal in ensuring Headspace products are culturally, linguistically, and functionally ready for global and demographic expansion, delivering deeply tailored, equitable experiences for all core user groups. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization capabilities for a diverse, global audience. What you will do: As a Staff Product Manager, Personalization, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Define and own the personalization strategy for all key segments, including both geographic and demographic., • Manage the Localization (L10N)/Internationalization (I18N) Platform, ensuring the foundational technology supports global readiness and expansion., • Collaborate with Design Research to spearhead efforts in investigating and prioritizing consumer expansion into new locales., • Implement and optimize Explicit/Implicit Language of Preference (LoP) logic to deliver the right experiences in the right language., • Drive Translation Quality Assurance processes to maintain high-quality, culturally sensitive product experiences worldwide., • Lead Feature Prioritization for New Locales/Specialized Segments, ensuring feature parity and compliance across all markets and user groups, • Partner closely with Core & Personalization Product, Engineering, Data Science, Content, and Legal teams to ensure the successful execution and adoption of the roadmap. What you will bring: Required Skills: • 6+ years of experience in Product Management with at least 2+ years of experience in consumer applications., • Proven track record of defining and launching successful products that scale globally and address diverse user segments., • Exceptional strategic thinking and analytical skills, capable of translating complex global and demographic requirements into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • Experience launching personalized content experiences for kids., • Deep understanding of L10N/I18N (Localization and Internationalization) platforms, workflows, and best practices., • Hands-on experience managing products focused on content delivery in multiple languages/locales., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

The range for this role is $116,000 - $167,500 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs. Essential Job Duties & Responsibilities • Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements, • Translate requirements into end user/stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement), • Properly scope, design, and size business feature delivery efforts, • Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with architecture and design leadership to design value stream roadmaps to best align with business strategy, • Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • All other duties as assigned Essential Skills & Abilities • Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills, • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Strong hands-on Full Stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub, • Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives, • Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows, • Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __), • Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required, • 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology (MS) or business (MBA), • Agile software development experience required (certified Product Owner preferred), • Experience in a healthcare-related field preferred, • Experience as a Solution Architect in the health plan industry preferred Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to empower innovators and enterprises to unlock AI's true potential, driving technology and transforming industries. Join us as we shape the future of AI. As an Account Manager at Runpod, your primary responsibility will be to nurture and grow relationships with existing customers. You will focus on retention, expansion, and ensuring clients extract maximal value from our AI infrastructure platform. This role sits at the intersection of customer success and sales, with a bias toward retention and upsells rather than new business hunting. Success in this role is measured through key performance indicators such as retention and renewal rates, expansion revenue, and overall account health. You’ll be responsible for meeting or exceeding annual renewal targets while also driving upsell and cross-sell opportunities that contribute to year-over-year net revenue retention growth. Strong performance is demonstrated not just through numbers, but through high customer satisfaction, thoughtful account planning, and accurate forecasting within the CRM. Maintaining portfolio stability, achieving positive customer sentiment, and supporting measurable account expansion will all be essential to your success as an Account Manager at Runpod. Responsibilities: • Serve as the main point of contact for a portfolio of existing accounts., • Monitor account health metrics (usage, billing, feature adoption, churn risk) and proactively intervene., • Drive renewals, upsells, and cross-sells by identifying expansion opportunities (e.g. more GPU capacity, new feature modules, premium support plans)., • Conduct business reviews (QBR/MBR) to update clients on ROI, roadmap, usage insights, and new offerings., • Liaise with product, engineering, and support teams to resolve customer issues, advocate for feature enhancements, and remove blockers., • Build account plans, forecasts, and growth strategies for each client., • Track key account metrics (e.g. churn rate, net revenue retention, expansion revenue, customer satisfaction) and report them to leadership., • Handle contract renewals, negotiation, and escalations., • Maintain accurate data in CRM (deal pipeline, account notes, forecasts), • Occasionally assist in onboarding or transitions of new clients within your portfolio., • Periodic travel to visit top customers or represent RunPod at key industry events. Requirements: • 2–5 years of experience in account management, customer success, or post-sales roles (ideally in SaaS, cloud, or infrastructure)., • Strong technical acumen with the confidence to engage both developers and executives, • Strong relationship skills; ability to manage multiple stakeholders (technical and business)., • Good understanding of metrics like churn, usage, ARR/MRR, net revenue retention., • Comfortable analyzing usage data, spotting trends, and making recommendations based on that., • Excellent communication (verbal and written) and presentation skills., • Proficiency with CRM, analytics tools, and Slack-like collaboration platforms., • Self-starter and ability to take ownership of accounts end-to-end., • Bonus: familiarity with cloud, GPU infrastructure, AI/ML, or developer tooling., • Successful completion of a background check What You’ll Receive: • The competitive OTE for this position ranges from 130,000 and 250,000. This is a mix of base plus commission. This range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing AI infra company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles have are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ___. What You’ll Do: The Insights team at CoreWeave is responsible for helping customers understand what’s happening inside their CoreWeave cloud environments clearly, proactively, and at scale. We build intelligent observability experiences that surface high-value signals across performance, reliability, and cost, enabling customers to operate complex GPU-powered systems with confidence. This team sits at the intersection of infrastructure, observability, and UX, partnering closely with Engineering and Design to turn raw telemetry into actionable insight. About the role: As a Staff Product Manager for Insights, you will own the strategy and execution of Insights experiences within CoreWeave’s observability portfolio. Your day-to-day work will focus on defining how customers discover, understand, and act on signals across their AI workloads, through dashboards, alerts, and AI-powered insights. You’ll lead high-impact problem areas such as cost optimization and workload efficiency, shaping how insights are proactively surfaced rather than manually discovered. This role requires deep technical understanding, strong product judgment, and the ability to operate across multiple engineering teams in a complex, data-rich environment. In this role, you will: • Own the Insights product area, defining vision, roadmap, and success metrics across observability experiences., • Drive AI-powered insights and alerting, including Grafana-based experiences that surface high-signal, low-noise information to customers., • Translate raw telemetry (metrics, logs, events) into curated, actionable insights that help customers understand performance, reliability, and cost drivers in their AI workloads., • Partner with Engineering and Design to ship proactive insights, including natural-language and automated analysis where appropriate., • Go deep on priority domains such as cost optimization, identifying what signals matter most and how they should be presented to drive action., • Use customer feedback, usage data, and experimentation to continuously validate impact and improve adoption of Insights features. Who You Are: • Strong familiarity with observability systems, particularly tools such as Grafana., • Hands-on experience with PromQL and LogQL, and a solid understanding of metrics and log-based analysis., • Experience building or product-managing AI-powered insights, including natural-language or automated signal discovery., • Strong understanding of cloud infrastructure and customer concerns related to monitoring, performance, reliability, and workload optimization., • Proven experience translating complex technical data into customer-facing product experiences., • 5+ years of product management experience, with ownership of technically complex product areas Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. • You love solving hard customer problems using data and systems thinking., • You’re deeply curious about how customers operate AI workloads day-to-day and how tools can better fit their workflows., • You consider yourself an expert in cloud infrastructure observability. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! “The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).” What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration ___- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the ___, CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: ___. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Manager serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The CSM will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The CSM partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Rise8 builds custom, secure software for government organizations, measuring success by impact: lives saved, time returned, and missions advanced. We think big, start small, and scale fast with elite teams across product, design, and engineering to drive continuous delivery for critical missions. We believe customer experience starts with employee experience, so we take care of our employees. Rise8 is where you’ll do the best work of your career—supported by a culture you won’t find anywhere else. We offer competitive pay and benefits, but what sets us apart is our commitment to autonomy, growth, and a culture rooted in kindness, candor, and continuous learning. Certified as a ___, with 100% of employees saying they love working here, Rise8 is where bold ideas become real capabilities. Where mission meets meaning. And where fewer bad things happen because of bad software. About You • You want to make tomorrow better than today., • You have a passion for driving amazing customer experience with ongoing alignment between delivery teams and stakeholders., • You’re obsessed with delivering mission impacts and outcomes., • You enjoy daily decision making and real product delivery., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, working across all internal groups and at all levels of the customer., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. Customer Success at Rise8 We are searching for a Customer Success Manager who has a passion for working with federal agency customers, in particular USSOCOM. You will lead a large organization with multiple delivery teams and high complexity. You will need to be able to easily shift between skill sets in response to account needs. In a single day you may need to wear various hats such as Program Manager, Onboarding Specialist, Digital Transformation Guide, and Account Manager To execute the program, you will work with a balanced leadership team, including a Delivery Lead and Heads of Product, User-Centered Design, and Engineering. You will need to collaborate highly with partners, high level government stakeholders, and internal Rise8 leadership, leveraging resources as necessary to make your account successful. You’ll work with key customer stakeholders, including contract officers, account champions, and executive leadership, to ensure we align on goals, identify and mitigate risks, establish metrics, and celebrate wins over the course of the customer journey. You’ll lead the strategy to leverage our outcomes delivered and streamlined customer experience into an easy Yes for our customer to continue choosing to solve problems with Rise8. You’ll measure the health of the account on a regular basis and drive remediation plans as needed. You will work with the delivery team to ensure the customer realizes the value being delivered in line with their desired impacts. Finally, with your business and ownership mentality, you’ll drive the account strategy that results in referenceable customers and expansion opportunities. • 8-15 years of experience in Customer Success, Program Management, or Account Management, ideally with federal customers particularly the US Special Operations Command or other defense agencies., • Excellent communication, collaboration, and facilitation skills to work with both internal teams and customer stakeholders., • Passion for growing your skills, tackling interesting work and challenging problems., • Strong problem-solving abilities and capacity to adapt quickly to changing account needs., • A business and ownership mindset with a focus on driving account strategy, customer satisfaction, and expansion opportunities., • Expert program management skills, with experience overseeing onboarding, delivery coordination, and risk mitigation for clients., • Proven ability to manage multiple account teams and stakeholders across various disciplines and levels., • Demonstrated experience aligning with customer goals, ensuring value delivery, and driving measurable outcomes., • Ability to travel up to 25%., • Local to the Tampa, FL, area, • Current TS-SCI, • Familiarity with federal contracting, including working with Product Owners and Contracting Representatives, • Building and maintaining Customer Success practices and tools, such as Success Plans and Health Scores, • Knowledge of metrics and KPIs for measuring the success of digital transformation initiatives, • Ability to implement and refine agile practices tailored to client needs and delivery goals, • Escalation Management and the ability to deftly defuse situations, • Experience working with sub partners, • Flexible schedule in a 100% distributed workforce, • Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage., • Retirement: 401k match at 10% gross pay., • Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement., • Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials., • Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store., • Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year. OR Rise8 is part of the the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit)., • Equipment: We offer a MacBook Pro All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Team: Product Reporting to: Senior Director of Product Management Location: Asia-based Preferred About ELSA ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan. Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to help learners improve pronunciation, fluency, and overall communication effectiveness. With over 50 million learners and 1 billion hours of anonymized speech data, ELSAs depth of language training intelligence is unmatched in the industry. Our B2B flagship platforms ELSA Enterprise and ELSA Schools empower organizations and educational institutions to elevate communication capabilities and unlock personal and professional opportunities for their people. We design engaging, bite-sized learning experiences that adapt to each learners goals and context, ensuring measurable improvement and lasting confidence. Our vision is to become the global standard for real-time English communication training, enabling 1.5 billion language learners worldwide to speak clearly, be understood, and share their stories with the world. Backed by world-class investors including Googles Gradient Ventures, Monks Hill Ventures, and SOSV, ELSA has been recognized among the top global AI innovators: * Forbes Top 4 Companies Using AI to Transform the World * Research Sniper Top 5 Best AI Apps * ASU+GSV EdTech 150 * CB Insights Top 100 AI Companies We are scaling aggressively on the enterprise side — moving from a tool that companies deploy to a platform that enterprises depend on. That means deeper integrations, smarter engagement loops, and the kind of reporting that makes renewal decisions easy. Join us in shaping the future of language learning and empowering millions to unlock opportunity through confident communication. Job overview: As Senior Product Manager for B2B, you will own the product experience for ELSA's enterprise segment — from the moment a company enrolls learners to the day they renew (and expand). You'll work directly with the Head of Product, engineering, customer success, and our largest clients to build the features that drive measurable skill improvement and make ELSA sticky at the account level. This is a high-ownership role. You'll own enterprise engagement, admin tooling, reporting, and the integrations that make ELSA work inside large organizations. You'll sit close to revenue — your roadmap directly impacts renewal rates and expansion ACV Key Responsibilities * End-to-end product development for the B2B segment — admin dashboards, learner engagement, manager reporting, LMS/SSO integrations, and onboarding flows for enterprise accounts * The engagement loop that keeps learners active after their first month — because disengagement in months 2–3 is where B2B churn begins * Product metrics tied to learning outcomes (e.g. proficiency score improvement) and account health (active learners, usage depth, renewal risk signals) * Zero-touch enrollment and scalable onboarding for large enterprise deployments — reducing CS burden and time-to-value for new accounts * Collaboration with the AI/ML team to surface personalized learning paths and coaching insights that administrators and L&D teams can act on * A clear, well-prioritized roadmap grounded in customer evidence, renewal data, and commercial impact — communicated directly to the CEO, Head of B2B, and enterprise clients * Voice of the customer inside PED — synthesizing feedback from CS, account managers, and client QBRs into concrete product decisions What You Will Have Must-Haves: * 5+ years of product management in B2B SaaS or enterprise-facing digital products * Demonstrated experience driving measurable outcomes in enterprise accounts — activation, engagement, renewal, or expansion * Strong analytical instincts — comfortable working with product analytics (Amplitude, Mixpanel, or similar) and structured data to diagnose engagement gaps and prioritize interventions * Experience building or improving admin tools, reporting dashboards, or enterprise onboarding flows * Excellent written and verbal English; able to present roadmap trade-offs credibly to C-suite and to enterprise client stakeholders * High ownership mentality — you treat pipeline health and renewal rates like your own business Strongly Preferred: * Experience with HubSpot (Sales, Marketing, Service, Operations Hubs) * Experience with quoting engines, billing systems, or CPQ tools. * Familiarity with data warehouses and ETL pipelines principles. * Understanding of SaaS principles, challenges, and best practices. * Python knowledge to write custom scripts for data transformations or to interact with APIs. * AI tool familiarity LangChain, LLM orchestration frameworks, RAG pipelines, etc. Why ELSA * Mission that matters — millions of professionals improve their careers through better English communication every day * Proprietary speech AI with a genuine moat — our coaching engine is not a wrapper on a general LLM * Fast-moving, low-bureaucracy culture — your roadmap can reach enterprise users across dozens of countries within weeks of launch * Significant upside as ELSA scales its enterprise business globally, including large-scale partnerships across Asia * Fully remote-friendly with a globally distributed team * A product leader who moves fast, thinks in frameworks, and will invest directly in your growth * Comprehensive employee well-being benefits. * Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.

Job Posting: Technical Product Manager Location: U.S. Based, Flexible Work Eligible Travel: Periodic travel to our headquarters in Frederick, MD or US client sites (i.e., less than once per month). About Us: At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Technical Product Manager to join our team. Note: Applicants must be U.S. based, able to work on US East Coast business time, and eligible to work in the U.S. Key Responsibilities: The Technical Product Manager owns client engagements end-to-end — from framing the business problem, through designing the technical architecture, to ensuring that measurable results are delivered. You'll lead discovery, make architectural decisions, guide engineering teams, write and review code, and serve as the single accountable point of contact between Orases clients and the teams building their software. This is a hybrid role by design. Some weeks lean heavier on client strategy, others on technical delivery — but you never fully leave either world. If you've been the developer that gets pulled into client meetings because you understand their business, or the Product Manager who kept opening the codebase because you couldn't lead what you didn't understand, keep reading. Roles and responsibilities: Discovery & Problem Framing • Lead structured discovery to validate problem-solution fit, defining measurable success criteria with clients before committing to a solution direction, • Assess existing systems, identify integration points, and surface architectural risks early enough to inform scope and budget decisions, • Translate client business problems into technical problem statements that engineering teams can act on, • Identify and articulate the business value at stake in each engagement — quantifying the cost of the problem, the value of the solution, and the ROI that justifies the investment — to ensure Orases and the client are aligned on what success is worth, not just what it looks like Solution Design & Architecture • Architect custom software solutions that balance technical quality with real-world constraints around budget, timeline, and existing client systems, • Produce solution designs, architecture diagrams, data models, and technical specifications clear enough for engineers to build from with confidence, • Evaluate and recommend technology stacks, frameworks, and third-party services appropriate to each engagement, • Define non-functional requirements — performance, security, scalability, maintainability — and ensure they're validated, not just documented., • Design and implement AI-augmented solutions where appropriate, including LLM integrations, automation pipelines, and intelligent processing workflows Delivery & Technical Leadership • Stay hands-on through delivery: review code, resolve technical blockers, make real-time design decisions, and ensure the implemented solution aligns with the intended architecture, • Orchestrate across design, engineering, QA, and client stakeholders to maintain alignment and keep delivery focused on the highest-value outcomes, • Develop accurate scope definitions and estimates that account for delivery model, complexity, and risk, • Drive continuous improvement in delivery practices through structured retrospectives and pattern recognition across engagements Client Relationship & Strategic Partnership • Build trusted advisor relationships that position Orases as a long-term strategic partner — not a vendor who takes orders, • Communicate with clarity and adaptability across audiences, from C-suite sponsors to senior engineers, • Manage expectations proactively, translating technical realities into business language and vice versa, • Proactively surface opportunities where Orases can deliver additional business value, translating technical capability into client-relevant outcomes that expand the relationship Pre-Sales & Business Development • Support business development with architectural feasibility assessments, proof-of-concept development, and credible estimation, • Create preliminary designs, roadmaps, and high-level estimates that clearly communicate value and set realistic expectations, • Guide prospective clients in understanding what AI and modern technology can do for their specific situation Team & Practice Development • Mentor and elevate Orases team members by establishing patterns, conducting architecture reviews, and modeling high-quality technical decision-making, • Translate emerging technology trends into practical recommendations for both client solutions and internal capability Requirements: • 7+ years of experience in software development, with meaningful time spent in both technical and client-facing capacities — whether that's a developer who grew into client leadership or a PM who never lost their technical edge, • Demonstrated ability to design and deliver full-stack custom software solutions — architecture that ships, not just diagrams, • Deep proficiency in at least one modern technology stack with working knowledge across multiple (e.g., PHP/Laravel, Node.js/TypeScript, .NET, Python, React, relational and document databases, cloud platforms), • Proven track record of leading profitable engagements from discovery through launch with minimal supervision, • Ability to evaluate technical approaches, assess architectural tradeoffs, and hold credible conversations with senior engineers, • Exceptional communication skills with the range to present to executives and whiteboard with developers in the same afternoon, • Strong analytical thinking with a bias toward structured problem framing over gut instinct, • Experience in a client-facing consulting or services environment where solutions must balance technical ideals with real-world constraints Preferred • Demonstrated ability to incorporate AI tools into delivery workflows and/or client solutions, • Experience with multiple delivery models (T&M, fixed-price, managed services) and the strategic implications of each, • Track record of defining and tracking measurable business outcomes — not just delivering to spec Our Core Values are D.R.I.V.E. and we use them to drive us forward in every way • Demonstrate Thoughtful Communication: Say what you mean in a respectful, timely and relevant manner, remembering that not everything needs to be said, • Rise to the Occasion: Have the grit to dig deep when needed and to get it done, • Integrity All the Time: Do what you say you are going to do, • Value to Clients: Be present, contribute and be a good steward of the client's money, • Excel at Your Craft: Constantly seek new ways to grow and learn to be the best you can be Compensation and Benefits: • Annualized base salary range is: $120,000 to $145,000, • Eligible for a discretionary bonus based on company and individual performance., • Flexible work options: Work from our beautiful office in Frederick, MD, or remotely, • Comprehensive medical, dental, and vision plans with nationwide options to meet your needs wherever you hang your hat, • Company-paid life insurance, short-term, and long-term disability. Let us pay for your peace of mind, • 401K Roth and non Roth options with a 4% company match for the first 5% you contribute. This FREE MONEY is fully vested and portable should you make the decision to leave us one day, • Fringe benefits to offer you lifestyle choices of where your benefits money goes. Options range from pet insurance, activity kits for kids, hotels and travel, health and wellness options, food delivery options, and the choices go on and on for you to decide what benefits YOU, • Paid personal time off (3 weeks) and company holidays (13 including full company shut down 12/25-1/1), • Employee Assistance Program for confidential support. We offer a 3rd party confidential help line to call 24 hours a day for whatever life throws your way or just to talk if needed, • Training and learning opportunities to help you excel in your career, • Team perk pickup truck, Orases One, for personal use that you can borrow for driving, hauling or moving, • Talented team of salespeople, software developers, and more to support you in building campaigns, automations, videos, and whatever else you may need to grow the Orases brand, • Fun and silly events, celebrations, and team social opportunities both virtually and in person. We regularly fly in team members who want to visit the office or experience an in person event, • Annual all employee retreat where the entire team comes together in person to bond and have fun! Join us at Orases and help shape the future of custom software solutions! Orases is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, age, veteran status, national origin disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions across the country to power their lending programs, and our Customer Success team is at the heart of those relationships. About the Role We are looking for a dedicated and personable Customer Success Manager to join our team. In this role, you will serve as the primary point of contact for a portfolio of credit union lenders — acting as a trusted advisor, relationship manager, and internal advocate. The ideal candidate has a passion for helping others, a knack for building meaningful lender relationships, and the ability to deliver exceptional service grounded in deep product knowledge. Role & Responsibilities • Own a portfolio of credit union accounts, serving as the primary relationship contact and day-to-day liaison., • Build and maintain strong, long-term relationships with lenders through consistent communication, software training, webinars, and in-person meetings., • Meet regularly with lenders to ensure their needs are met and they are maximizing the value of the Sync1 platform., • Keep lenders informed of new software updates, features, and enhancements relevant to their lending programs., • Handle inquiries and requests from lenders promptly, addressing needs and resolving issues in a timely manner., • Identify upsell opportunities and present integrations and expanded capabilities that support lender goals., • Drive contract renewals by demonstrating ongoing value and maintaining high levels of lender engagement., • Capture and communicate lender feedback internally to inform product development and service improvements., • Maintain accurate account records and activity documentation to support team reporting and leadership visibility. Note: 20-30% travel is required for on-site lender visits. Required Skills & Experience • 2+ years of experience in customer success, account management, or a related client-facing role., • Strong relationship-building skills — comfortable engaging with everyone from frontline staff to C-suite contacts., • Excellent communication skills, both written and verbal, with the ability to tailor messaging to different audiences., • Strong organizational skills and the ability to manage multiple accounts and priorities simultaneously., • Self-motivated and proactive — solutions-oriented with a sense of urgency., • Strong problem-solving skills with comfort navigating ambiguity. Preferred Skills • Experience with Loan Origination Software or lending platforms., • Background in financial services, lending, or the credit union industry., • Familiarity with CRM tools and programs (Monday, Hubspot)., • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Benefits • Medical, Dental & Vision, • FSA / DCA, • Life Insurance, • Short & Long-Term Disability, • Paid Time Off & Holidays, • 401(k) with Matching Must be legally authorized to work in the U.S. without sponsorship. Please submit your resume for consideration.

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: * Inhouse education, including continued personal development, to expand your knowledge and personal brand * The freedom to work autonomously * A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests * A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: * Managing attorney portfolios * Responding to and meeting with client and customer inquiries * Drafting general business correspondence related to legal matters * Review and interpretation of documents * Process files and research * Posting invoices, checks, and ticket management * Educating employees and homeowners * Managing metric spreadsheet What will the Expectations of this Role be? * This position requires strong attention to detail and analytical/auditing skills. * Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. * Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. * Must have accurate alpha numeric data entry skills. * Proficient computer skills including Excel and Word * Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. * Must have clear and concise written communication. * Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? * Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. * Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. * Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck * Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. * Recognized as Best Places to Work 18 years in a row! * Fastest Growing Company - Fast Track 50 in 2020. * San Antonio-based homeowners’ association management company. * Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. * Work / Life balance. * 5 weeks of PTO to allow for rest, travel, family, and your hobbies. * 40 paid hours per year for community service activities. * 11 Paid holidays * Paid Training * Internal Learning and Development Management System. * Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. * Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). * Well-structured career track plan with a 6-month review. * Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months * Hours: Monday to Friday 8:00 am to 5:00 pm * office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at ___ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted!

Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success. Our mission: Enable brick-and-mortar retailers to thrive in a digital world. Position Summary:Swiftly is looking for a customer success manager that will be focused on driving retailer outcomes, accelerating adoption, and ensuring long term partnerships that deliver measurable value. The Customer Success Manager (CSM) will own the post-sale relationship for a portfolio of grocery retailers. Serving as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. This role blends relationship management, operational execution, and data-driven insights. The CSM will work cross-functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. This is a hybrid role as a part of this book of business, this customer success manager will be available onsite for key customer work and strategy at least 3 days week. This will be 9-5pm in the offices in Modesto or Dublin, California. • Own the end-to-end post-implementation relationship for assigned retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer), • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive VOC feedback, delivery and outcome progress, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM/CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 3–6+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills—written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • Ability to be onsite at least 3 days a week in office in Modesto or Dublin, California, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.)

Job Type Full-time Description WHO YOU ARE As a Senior RPA Developer, you will provide technical leadership in the design and implementation of RPA and other automation solutions for our clients. You will use best practices and process to determine right-sized implementations for maximum client value including consideration of licenses, process approach and application, deployment options, and infrastructure. This role requires extensive hands-on experience in designing and developing UiPath RPA implementations as well as a passion for learning and understanding the products emerging in the rapidly changing RPA market. Experience with both complex and low code solutioning is required along with oversight and accountability for solutions designed by you and developed by a team of automation developers. Those adept at balancing business need and automation solution best practices in equal measure will find success. Working collaboratively with a Project Manager and Business Process Analyst, you will enable clients to see and realize the value and advantage in automation technologies. Requirements KEY ROLES A True Consultant · We serve clients, not technology • Help develop Automation roadmaps for our clients, • Write effective client documents and deliverables, • Understand clients’ business, • Advise clients and facilitate technical discussions, • Encourage open dialogue and collaboration, • Determine comprehensive technical requirements, especially with respect to client’s infrastructure, licensing, scalability, and maintenance, • Develop Solution Design Documentation and other materials that account for current project and big picture, • Consistently review team’s design and code; ensure best practice implementation, • Oversee or lead design, development, and testing of technically challenging aspects of the project, • Provide alternative solutions to project design, • Provide guidance on how to measure business value from digital assistants, • Own quality of solution; code, function, and presentation, • Support the PM in planning meetings, identifying critical path items, deliverables, task assignments, • Partner with Business Process Analysts to provide input to the automation opportunities in terms of potential solution design, tasks, and estimation, • Provide support for task prioritization, • Assist with risk identification, mitigation, contingency planning, • Live by MOM’s Code of Conduct, • Help make MOM a better place to work and grow, consistent with expectations outlined in MOM's Competency Framework, • Identify talent to grow into this role for the future, • Minimum of 2 years designing and implementing UiPath bots and solutions, • Minimum of 5 Years developing software solutions with either low code solutions or traditional code development, • Heavy experience with VB.net and/or C# code (both preferred); experience in other Microsoft stack technologies a plus, • Hands-on experience building enterprise ready UiPath RPA bots and solutions, • Experience recommending, designing, and implementing UiPath infrastructure fundamentals, scale management, and security, • Experience delivering high quality, effective Solution Design Documentation, • Experience in UiPath enterprise tools including Orchestrator (configuration, reporting), • Experience with tools like Automation Hub and Process Mining are a plus, • Experience with RPA DevOps best practices and change management processes, • Knowledge of UiPath licensing, • Microsoft Power Automate experience is a plus, • Experience in full life cycle of RPA projects across Exploration, Scoping, Implementation, and Verification, • Able to estimate projects and tasks effectively and accurately, • Leadership skills to lead a team of RPA developers through execution and code review, • Highly effective communication skills with ability to build sustainable relationships with colleagues and key stakeholders, • Able to lead efforts to promote new RPA projects and opportunities, • Desire to take the initiative, moving projects/ideas forward with clarity, • Creativity and ability to think outside-the-box while defining sound and practical solutions, • Health, dental, vision, life, and disability insurance, • Paid time off, • 401(k) with matching

___ provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the ___ list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the ___ and testified before the ___ on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer. This is a remote, US-based role. Responsibilities: * Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers * Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products * Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. * Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) * Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) * Establish business goals with each client and establish a plan to achieve targets Requirements: * 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud * Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering * Partner with Sales during pre and post sales * Self-motivated, detail-oriented, with a big appetite for making our partners successful * Experience with Salesforce and Apollo, a plus * Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences * Candidates must be legally authorized to work in the United States and must live in the United States * $130,000/year - $160,000/year + bonus + equity + benefits * Employer paid group health insurance for you and your dependents * 401(k) plan with employer match (or equivalent for non US-based roles) * Flexible paid time off * Regular company-wide in-person events * Home office stipend, and more! * Follow Through * Deep Understanding * Whatever It Takes * Do Something Smart

About Cupix Cupix is a cutting edge technology company revolutionizing the way we experience visual content with the most flexible and easy-to-deploy 3D digital twin platform. The Cupix platform enables users to capture their site in 3D with a 360 camera, then leverage cloud-based tools for remote navigation, 4D documentation, analysis and collaboration. We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We’re seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you will work closely with our Account Executives and Technical Account Managers, applying best practices and solutions to ensure our customers are set up for success and achieve their individual business goals and objectives. As a successful Customer Success Manager, you will use your consultative mindset to leverage Cupix’s technology solutions within the industries we serve. You’ll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your customer base. You'll report to the VP of Customer Success. • Become a Cupix product expert., • Understand the goals and objectives of new customers and translate those needs appropriately through the implementation and onboarding process., • Clearly communicate setup requirements and expectations with customers and key stakeholders., • Train customers on Cupix software products, capabilities, and best practices to simplify adoption and align expectations., • Troubleshoot technical issues as the first point of contact for customers., • Record customer needs, requests, and questions in our CRM system and communicate them to key internal stakeholders., • Leverage feedback for continuous improvement to the onboarding process and training materials., • Gain a strong understanding of best practices relevant to retaining and growing customers within a personal portfolio while mitigating risk., • Build trust and create meaningful relationships among champions and key executives within each customer., • Ensure customers understand the value Cupix delivers to their business by conducting virtual or on-site use case reviews that mirror their business goals and objectives., • Identify and forecast risk as well as growth opportunities within the portfolio., • Identify product improvements or new products by staying current on customer needs, industry trends, market activities, and competitor developments., • This position requires 20% or more travel to client sites and more! Your Qualifications: • A Bachelor’s degree is required., • 4+ years of construction experience, preferably with B2B software companies focusing on architectural design, engineering, construction, facility management, or the 3D reality capture industry., • Demonstrated and recent direct experience with the process, workflow, and use of AEC software solutions such as Autodesk Revit, Navisworks, and ACC is preferred., • Experience with 4D simulation software (Navisworks & Synchro) and 5D quantification software (Assemble Systems) is a plus., • Experience with reality capture and photogrammetry., • Deep understanding of value drivers in recurring revenue business models, • Goal and results-oriented, optimistic, smart, value-added mindset, proactive, and easily adapts to change., • Experience with CRM systems is a plus., • Ability to develop trusted relationships., • Experience at a high-growth startup is a plus., • Highly organized, with strong attention to detail., • Analytically driven with skills to use data and metrics., • Collaborative team player and self-starter., • Excellent written and oral communication skills., • Ability to manage multiple priorities at the same time., • Growth mindset - desire to continue to improve, simplify, scale new and existing processes, and professional growth. Perks and Benefits: Our employees enjoy a robust benefits package that includes: • Comprehensive health coverage (medical, dental, and vision), • Generous paid time off, including vacation, sick leave, and company holidays, plus a special day off for your birthday!, • Life and AD&D insurance, • Short-term and long-term disability coverage, • Health Savings Account (HSA) and Flexible Spending Account (FSA) options, • Parental leave, • 401(k) retirement plan, • Monthly allowance towards your phone/internet. Cupix is an Equal Opportunity Employer.