Client account manager jobs in San Francisco, California - Page 6Create job alerts

Job Description On Lok PACE We are a non-profit committed to our participants. Dedicated to The Care of Elders: PACE (Program of All-Inclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible. Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY: The Enrollment and Outreach Representative (EOR) is responsible for intake and enrollment of our participants and coordination with the Interdisciplinary team as required to facilitate enrollment. Under the supervision of the Enrollment and Outreach Manager and with support of the entire Health Plan and PACE Program team, the EOR is a vital connection to potential PACE participants and contributes to meeting the outreach, intake and enrollment targets for the On Lok PACE program. DUTIES / RESPONSIBILITIES: • Develop and maintain relationships with prospective participants and their families, referral sources, providers, and other community partners to generate referrals in order to meet or exceed monthly enrollment targets., • Coordinate and participate in community outreach events and presentations to generate referrals., • Coordinate and schedule with PACE Intake and IDT staff for efficient and friendly enrollment process., • Coordinate and participate in all aspects of the enrollment assessment process as needed to assure timely enrollment., • Complete all data collection and mandated paperwork throughout the enrollment process within designated timeframes., • Ensure compliance and usage of all CRM (Client Relationship Management) tools for data collection and calls., • Maintain accurate and timely data entry of information about all enrollment and outreach efforts., • Perform as primary liaison for new enrollees in first month of enrollment in PACE., • Consistently meet all standards as outlined in On Lok PACE Policies and Procedures., • Bachelor's Degree in Marketing, Sales, Communications, Community Outreach or related degree preferred., • Minimum 2 years of marketing or enrollment experience in a healthcare setting, preferably working with older adults from diverse populations, including communication over the phone or face-to-face meetings., • Passionate about serving and advocating for seniors and their families., • Demonstrated commitment to On Lok's healthcare hospitality practice and our core values of compassion, excellence, resourcefulness and inclusivity., • Track record of setting and achieving goals., • Excellent interpersonal, written and verbal communication skills. Experience with giving presentations preferred., • Must be detail oriented with excellent time management skills. Ability to multi-task and work independently., • Must be proactive, positive, driven self-starter who strives for results while demonstrating superior organizational and follow-up skills., • Demonstrates good judgment, resourcefulness, flexibility and problem solving to achieve desired results., • Proficiency with MS Office (Word, Excel, and PowerPoint) required., • Experience and comfort with customer relation management (CRM) system preferred., • Valid CA Driver's license in good standing with personal automobile and insurance. Ability to travel to other sites and locations for meetings and presentations., • Availability to work non-standard hours when needed., • Medical, Dental, and Vision coverage, • Retirement Savings Plan 403(b) and Term Life/AD&D Insurance, • Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP), • Pet Insurance and additional discounts Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (). Job Posted by ApplicantPro

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for high-growth Technology companies) Location: San Francisco, CA (In-Person / On-site) Salary: $95,000 – $130,000 + Equity/Benefits The Opportunity TechStaffers is currently hiring for several venture-backed technology startups headquartered in San Francisco. We are looking for high-energy, operationally-focused Client Success Managers who want to be early-stage contributors in the world's most vibrant tech ecosystem. In the SF market, a CSM is more than a relationship lead; you are a Product Partner. You will sit at the intersection of the client's business goals and our clients' technical capabilities, ensuring that users aren't just "supported," but are successfully integrated and thriving on the platform. The Role at a Glance * Onboarding & Implementation: Lead technical deployments for new clients, ensuring high adoption rates from Day 1. * Strategic Execution: Manage complex, high-stakes workflows (e.g., API integrations, data migrations, and account configurations) where accuracy is non-negotiable. * Frontline Problem Solving: Act as the primary point of contact for a dedicated book of business, resolving technical hurdles via Slack, email, and Pylon/Zendesk. * The Voice of the Customer: Directly influence the product roadmap by identifying friction points and collaborating with SF-based Engineering and Product teams to build solutions. * Scalability: Develop the internal documentation and "Standard Operating Procedures" (SOPs) that will allow the CS team to scale from 10 to 100 clients. The "SF Tech" Profile * The "Technical Generalist": You aren't afraid to dig into documentation or look at a dashboard to understand why a process stalled. * Hyper-Organized: You thrive in fast-paced, "fail-fast" environments. You can manage a high volume of tickets while simultaneously working on long-term strategic projects. * Exceptional Communicator: You can navigate conversations with everyone from a software engineer to a CEO, translating complex technical logic into clear, human value. * Ownership Mindset: You don't wait for a manual; you see a problem and propose a solution. Qualifications * Experience: 2–4 years in customer success, account management, or technical support within a B2B SaaS, Fintech, or AI company. * Tech Stack: Proficiency with modern tools like Salesforce, Zendesk, Slack, and project management software (Linear, Asana, or Notion). * Adaptability: Proven ability to work in an "all-hands-on-deck" startup environment where roles and products evolve quickly. * Location: Based in the San Francisco Bay Area and able to work in-person at a downtown SF or South of Market (SoMa) headquarters. Why Apply via TechStaffers? We represent a curated list of SF's most promising startups-from Seed stage to Series C. We understand the Bay Area market and help you navigate the specific equity packages and growth trajectories that come with SF tech roles.

Job Description We are looking for an experienced Infrastructure Project Manager to manage the organization of key client projects. Infrastructure Project management responsibilities include delivering every project on time within budget and scope. Project managers should have a background in business skills, management, budgeting and analysis. Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams. Responsibilities • Coordinate internal resources and third parties/vendors for the flawless execution of projects, • Ensure that all projects are delivered on-time, within the scope and within budget, • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, • Ensure resource availability and allocation, • Develop a detailed project plan to track progress, • Use appropriate verification techniques to manage changes in project scope, schedule and costs, • Measure project performance using appropriate systems, tools and techniques, • Report and escalate to management as needed, • Manage the relationship with the client and all stakeholders, • Perform risk management to minimize project risks, • Establish and maintain relationships with third parties/vendors, • Create and maintain comprehensive project documentation Requirements • Excellent client-facing and internal communication skills, • Excellent written and verbal communication skills, • Solid organizational skills including attention to detail and multi-tasking skills, • Strong working knowledge of Microsoft Office, • PMP / PRINCE II certification is a plus, • Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk., • Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning. Specific experience of onshore / offshore model, 3 tier model (offshore, account, customer) experience would be a plus., • Experience in working in a multi-national / multi-cultural environment., • Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions., • Ability to handle / negotiate with customers and/or senior Account personnel. Excellent Documentation, Presentation and communication skills – demonstrated in a work environment., • Must have a depth or breadth of knowledge and experience in five of the nine knowledge areas of Project Management as specialties., • Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager., • Working toward professional Project Management certification recommended., • As a manager, provides direction to staff members in meeting established schedules or resolving operational problems., • Independently applies advanced Project Management principles, theories, and concepts, as well as expertise in related disciplines., • Selects appropriately which applicable standards, methods, tools, and applications to use., • Demonstrates analytical and systematic approach to problem solving., • Communicates fluently orally and in writing and can present complex technical information, • Maintains awareness of developing technologies and their application., • Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Senior CX Designer (CX Designer 3) is a senior-level design professional who leads strategic, high-impact workplace projects with minimal oversight. With deep industry expertise, this role drives design vision, mentors junior staff, and ensures alignment between creative solutions and client business goals. They are a key partner to sales and leadership, offering thought leadership on design innovation, space planning, and implementation. The Senior CX Designer demonstrates advanced technical proficiency, strong communication skills, and the ability to lead complex projects from pitch to post-installation. Essential Duties and Responsibilities: • Validates scope of work and design intent/approach with the project Account Manager., • Develops the project design strategy approach and identifies furniture solutions for assigned projects., • Performs programming sessions throughout project life cycle to obtain relevant client requirements and objectives and relay to teammates., • Creates and maintains AutoCAD/Revit/CET drawings, incorporating architectural backgrounds updates as needed., • Generates space plans, test fits and furniture layouts., • Provides complete drawings and detailed furniture plans throughout project life span – from block plan to typical development to installation documents., • Creates and maintains design development packages (including multiple product options per area, fabric/finishes and lead time for assigned projects., • Coordinates fabric and finish selections including testing, stock reservations, sample procurement and documentation of final selections., • Performs onsite architectural field verifications/dimensions and updates floor plans (via AutoCAD/Revit) as needed., • Identifies dimensioned power/signal placement locations on furniture layouts and room types., • Contacts vendors for product pricing, while managing all project-related quotes., • Generates thorough, accurate and timely final product specifications (including stated lead times and freight/shipping costs) for proposal creation including final review of specifications to ensure accuracy and adherence to original design intent., • Reviews vendor or custom furniture shop drawings to ensure correct integration within project space and adherence to design intent prior to client review and approval., • Attends internal team and client-facing meetings as needed., • Accountable for completion of established deliverables and deadlines., • Performs drawing double checks and spec checks of design teammates’ output., • Timely and accurate time tracking documentation of performed tasks., • Seeks out new trends in workplace design, changes in building codes and product design to be disseminated throughout the Design Department., • Follows Design team standards for templates, file management and brand graphics., • Approaches large-scale projects with design strategy and methodology for space planning, product specification, and pricing. This includes any pre-work which will set the project up for successful delivery and installation. Insidesource Core Responsibilities • Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused., • Participate in All Company Meetings and Regional Town Halls., • Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required • 7+ years interior design and/or furniture dealership experience., • Expert in design process, workplace strategy, and project execution for contract furniture industry workflow and processes., • Familiar with all aspects of project delivery including site visits, budgeting, and installation., • Up to date on workplace and industry trends., • Deep knowledge of understanding of applicable building codes, ADA regulations, National Electrical Code, and Construction Documents., • Strong to expert knowledge of ancillary furniture resources., • Ability to manage design for reconfiguration projects., • Ability to manage large-scale and multi-floor project scope., • Continuing education through participation in professional organizations and training., • Advanced proficiency in CET, AutoCAD, and Microsoft Office Suite, CAP/Worksheet and/or Project Spec specification programs or equivalent. Revit preferred but not required., • Leadership presence and the ability to mentor junior and mid-level team members., • Client-facing with presentation and negotiation skills., • Works independently and as a strategic partner with sales and project teams., • Oversees project quality, innovation, and process adherence., • Strong communication, both written and verbal., • Strong graphic design capabilities to provide quality presentation packages., • Confidence to participate on OAC calls for cross-trade collaborative communication., • Provides formalized peer-to-peer mentorship., • Exhibits methods for Creative Strategy and facilitates strategic opportunities to coach team mates on such methods., • Product knowledge expert., • Master of process and implementation.

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Position Summary In this highly visible role within the Global Sales and Commercial Operations team, you will oversee the client insights program, manage the annual client engagement survey, develop methods to collect more comprehensive feedback, and convert findings into measurable actions. You will partner closely with Research partners, Technology, Sales Operations, and Marketing to design and launch surveys, connect data sources, surface trends for functional leaders, and operationalize closed-loop improvements across regions. You will also lead day-to-day ownership of our CEM platform (e.g., Medallia/Qualtrics)—driving adoption, integrations, training, and governance—while defining KPIs and reporting impact to senior stakeholders. Essential Functions The ideal candidate brings deep expertise and a proven track record delivering enterprise-scale Client Experience (CX) programs. In this Sr. Manager, Client Insights role, you will: Program leadership and governance * Lead end-to-end management of the annual global client engagement survey (design, sampling, launch, QA, analysis, readouts) and drive closed-loop action plans at regional, country, and account levels. * Serve as the primary liaison across Research partners, Technology, Sales Operations, and Marketing to ensure on-time, high-quality execution and streamlined implementation. * Define and report program KPIs (e.g., response rates, NPS/relationship metrics, closed-loop SLAs, time-to-insight) to senior stakeholders. Insight generation and activation * Analyze structured and unstructured feedback to identify drivers and root causes, translate insights into clear, prioritized recommendations and measurable actions. * Share and disseminate insights through briefs, dashboards, workshops, and executive readouts to improve client experience across functions. * Partner with leaders to track follow-through and impact of actions, iterate roadmaps based on outcomes. Customer Experience Management platform ownership (Medallia/Qualtrics) * Lead implementation and evolution of the CEM platform and closed-loop feedback programs to better measure overall client experience. * Integrate the platform with sales tools and data sources, manage permissions, routing, and role-based access. * Drive awareness and utilization: design and deliver scalable enablement (workshops, videos, documentation, office hours) across regions. Customer journey and survey strategy * Map priority customer journeys, design new touchpoint and relational surveys, expand the closed-loop system to key moments that matter. * Align and support a comprehensive, enterprise survey strategy—avoiding duplication, standardizing measures, and ensuring governance and privacy compliance. Change management and communication * Elevate communication and adoption of insights across Visa through curated synthesis, storytelling, and targeted enablement. * Build and coordinate a virtual network of regional CX champions to scale best practices and ensure consistency. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD, • 7+ years of experience working in market research, experience in managing CX or VOC program is strongly preferred, • Strong program management: gathering requirements, identifying milestones, project risks and other project management fundamentals, • Exceptional data analysis capabilities:, • Proven ability to use analytics tools like Power BI, tableau, think cell etc., • Experience analyzing qualitative and quantitative data identify trends and develop improvement opportunities, • Excellent written and verbal communication skills, • Ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams, • Experience using different CRM tool and CEM platforms (such as Medallia and Qualtrics) is preferred, • Proven ability to navigate a globally matrixed environment, with evidence of ability to influence outcomes across functions and levels of the organization, • Process oriented, with a high attention to detail and quality on both internal team work and external products brought to market Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 153,700.00 to 246,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionSalary: $120k-$170k annually DOE Join MatPel Builders as a Project Manager and help shape some of the most stunning homes in the Bay Area. We are a premier general contractor based in the San Francisco Bay Area, specializing in architecturally significant, high-end residential construction. Our projects include modern custom homes, historic renovations, complex remodels, and retrofit work. Every home we build reflects exceptional craftsmanship and thoughtful design. As a Project Manager, you will work closely with a Superintendent to co-lead both field and office operations. You will be responsible for planning, budgeting, team coordination, and client communication, ensuring each project is executed with precision and care. This is a great opportunity for a proactive leader who thrives in fast-paced, design-driven environments. Project Management and Scheduling • Lead project kickoff, contract buyout, cost tracking, billing, labor projections, change orders, and quality control, • Develop and manage project schedules, including construction sequencing, durations, and look-ahead plans, • Coordinate and document subcontractor scopes, submittals, RFIs, and lead times, • Monitor budget and scope to ensure work is completed on time and under budget, • Provide clear, consistent communication around project decisions and changes Risk Management • Identify and mitigate risks to budget and schedule, • Prepare and manage construction schedules, submittal logs, and meeting agendas, • Lead bi-weekly internal meetings and OAC meetings with consultants and clients, • Track scope changes and ensure cost and schedule implications are addressed in a timely manner Client and Team Relationships • Serve as the main liaison between the client, architect, consultants, and internal teams, • Foster professional, solutions-driven communication throughout the project lifecycle, • Notify leadership of any issues that could impact project delivery or client satisfaction, • Represent MatPels values and contribute to company-wide goals and team culture Document Control and Closeout • Maintain accurate and current documentation, including drawings, submittals, RFIs, and change orders, • Manage digital and hardcopy closeout materials, including as-built drawings, warranties, and manuals, • Participate in After Action Reviews to assess performance against budget and scope, • Support and mentor Assistant Project Managers and oversee the accuracy of their work Qualifications and Skills • Minimum of 5 years of experience managing high-end residential construction projects, • Experience with project budgets ranging from $5M to $40M, • Bachelors degree preferred; architectural or engineering background is a plus, • Strong understanding of contract language, building codes, and construction technologies, • Proficiency in Microsoft Office, Procore, and Bluebeam is required, • Experience with MS Project or Smartsheet is a strong plus., • Ability to read and interpret architectural drawings and technical documentation, • Highly organized, detail-oriented, and self-directed, • Strong written and verbal communication skills, • Ability to manage multiple projects and meet deadlines in a fast-paced environment, • Collaborative and professional leadership style Physical Requirements and Work Environment • Ability to work in both office and active construction site settings, • Must be able to sit at a desk for extended periods, with intermittent standing, walking, bending, and climbing, • Ability to lift and carry up to 50 pounds, • Comfortable working in varied environmental conditions including heat, cold, and exposure to dust or airborne particles, • Must be able to safely navigate ladders, stairs, and uneven job site terrain What We Offer Our team is comprised of highly skilled, intelligent, and experienced professionals, and it has been growing steadily! We offer a comprehensive and holistic benefits package to keep our team members happy and healthy: • Competitive base salary, • Medical, dental, and vision insurance, • Company-sponsored Health Reimbursement Account (HRA), • Flexible Spending Accounts for healthcare and dependent care, • Short-term and long-term disability insurance, • Nine paid holidays, paid time off, and sick leave, • Commuter benefits and technology stipend, • Paid training and professional development opportunities, • Long-term growth within a stable, employee-owned company We use E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, visit. At MatPel Builders, you will help shape some of the most beautiful homes in the San Francisco Bay Area while building a meaningful, long-term career. We look forward to hearing from you.

Job DescriptionPlease note: Per San Francisco's Health Order C19-07y, Project Open Hand employees are required to provide proof of COVID-19 vaccination prior to working on-site and with others. TITLE: Driver DEPARTMENT: Distribution REPORTS TO: Distribution Manager LOCATION: San Francisco/Oakland BENEFITS: No STATUS: Union, On-Call, Non-Exempt CLASSIFICATION: Operatives SUPERVISES: Occasional Delivery Volunteer POSITION SUMMARY: Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties. This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis. QUALIFICATIONS REQUIRED: • Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland, • Valid California driver’s license and excellent driving record, • Schedule flexibility and ability to work nights, holidays and weekends when necessary, • Strong verbal and written proficiency with the English language to facilitate communication, • Excellent professional references QUALIFICATIONS DESIRED: • Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness) ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Load and unload POH delivery vehicles, • Drive POH vehicles to ensure timely delivery of meals to clients and senior sites, • Deliver extra routes not covered by volunteers, • Prepare route sheets, dispatch, and engage with delivery volunteers as needed, • Facilitate communication between clients, Dispatcher and Client Services, • Provide Client Services with status updates on POH clients, • Perform routine daily maintenance of delivery vehicles, • Transport agency supplies and equipment as needed, • Assist other departments and participate in agency-wide events as needed, • Other duties as assigned POH COMPETENCIES: • A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others, • Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed, • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues, • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues, • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations, • Ethical: Honest, accountable, maintains confidentiality, • Well organized: Information organized and accessible, maintains efficient work space, manages time well, • Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals, • Flexible and available: Must be flexible to work nights, weekends or holidays to meet demands PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, incumbent is required to move; walk; walk multiple flights of stairs; sit; drive; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee will be asked to move fully loaded meal containers from floor to vehicle and vice versa on a regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever-changing with volunteers and staff members all sharing limited space and working together in the Distribution area. The work environment will vary every day from headquarters at 730 Polk St., to driving routes and delivering to private residences. Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include: • Medical, Dental, and Vision coverage, and Flexible Spending Account, • Long Term Disability, Life/AD&D, and Supplemental Life Insurance, • Retirement Savings Plan 403(b), Commuter Check Subsidy, • Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts, • Holidays (13 per year), generous vacation and sick leave, and complimentary lunch

Job DescriptionBenefits: • Company parties, • Opportunity for advancement, • Paid time off • Serve as the primary relationship manager for key US-based clients, ensuring seamless communication and exceptional client experience., • Build and nurture strong client relationships, fostering trust and long-term engagement with senior stakeholders and decision-makers., • Handle client escalations and complex issues proactively, ensuring timely resolution and client satisfaction., • Manage the end-to-end client lifecycle - from onboarding and project execution to renewals, upselling, and repeat business., • Identify and capitalize on opportunities for account growth, cross-selling, and revenue expansion., • Collaborate closely with internal teams (design, project management, finance, and marketing) to ensure smooth execution and delivery excellence., • Track account performance, analyze client feedback, and share actionable insights with management., • Prepare and deliver customized presentations, proposals, and reports tailored to client objectives., • Maintain up-to-date records of client interactions and progress through CRM systems., • Stay updated on market trends, competitor activities, and business opportunities within the US commercial interiors and real estate space. Educational Qualifications: • Graduate/Postgraduate degree from a Tier 1 institution specialization in Marketing, Business Management, or a related field preferred., • Strong academic record throughout education. Work Experience: • 6+ years of experience in Key Account Management, B2B Sales, or Client Relations, preferably within the corporate interiors, design, or real estate industries., • Proven track record in client retention, revenue growth, and relationship management with international clients (preferably US-based)., • Experience working with corporate clients, global stakeholders, and channel partners is preferred. Functional Knowledge & Technical Skills: • Deep understanding of account management, client servicing, and escalation management., • Proficiency in MS Office (Word, PowerPoint, Excel) and CRM tools., • Ability to interpret business insights, create account growth strategies, and manage client expectations effectively. Behavioral Competencies: • Exceptional relationship-building and client-handling skills., • Strong communication, negotiation, and conflict resolution abilities., • Highly self-motivated, target-driven, and proactive in managing client needs., • Flexible and adaptable to global time zones and fast-paced business environments.

Job Description Your goal? Driving superior sales performance and delivering unparalleled experiences for our couples. Are you passionate about weddings and events? If you are, Wedgewood Weddings might be your match! We’re looking for a positive, “people person” to join our team as a Catering Sales Manager. In this multifaceted role, you'll plan and coordinate events, drive sales, and create amazing experiences for our clients. The ideal candidate for this position is highly motivated to meet sales goals and enjoys planning alongside couples. Our catering managers are involved from the initial sale through to the execution of the event, so enthusiasm for every aspect of the wedding journey is essential. If you're excited by the prospect of turning your passion for weddings into a rewarding career, we want to hear from you! What you’ll do: * Sales Leadership: Drive revenue growth by meeting sales targets, converting leads into happy couples, and utilizing effective upselling strategies * Client relationships: Build strong connections with couples, guiding them through the sales process with professionalism and care * Event Coordination: Manage weddings and events from start to finish, ensuring seamless execution and client satisfaction * Administrative tasks: Keep precise records of event details, contracts, and administrative documents using Salesforce, Microsoft Word, Excel, and Outlook * Problem Solving: Tackle challenges quickly and with a positive attitude to uphold our commitment to excellence * Team Leadership: Inspire and motivate event staff to deliver exceptional service and ensure events run seamlessly Who we’re looking for: * Sales Superstar: Proven ability to meet and exceed sales targets, with a focus on customer satisfaction * Experience: 2+ years of catering sales, event sales, or hospitality is preferred; a college degree is a bonus * Communication Expert: Outstanding verbal, written, listening, and presentation skills are your superpowers * Passionate About Events: Genuine enthusiasm for sales, weddings, and the hospitality industry * Team Collaborator: Eager to join a team that’s all about getting things done and working together effectively Additional Information: * Physical requirements – may include lifting chairs, moving tables, and assisting with banquet set-up and tear-down * Flexibility is key – We work when our guests celebrate, so weekends and holidays are a must Why choose us: Enough about you; this is what you need to know about us: We're a family-owned business that's been revolutionizing the wedding industry since 1986. Everyone knows weddings are stressful, and that's where we come in! With 70+ venues coast to coast and growing, we offer beautiful locations and stress-free planning with our all-inclusive packages. Our expert team specializes in handling all the logistics, meaning clients can sidestep the headaches of planning a wedding. We're a team of hospitality enthusiasts who do whatever it takes to create flawless, fun, and unique events. Our goal? Delivering the best value, service, and convenience to every client, every time. That's why we hire people who are passionate about making each celebration truly special. Why choose us: * You’ll love the competitive pay; favorable bonus plan; PTO; paid holidays; sick leave; medical, dental, vision, accident and life insurance; a company funded health reimbursement account; or our 401(k) with company match. * Growth-oriented culture – thrive in our dynamic "have fun" environment, with 80% of General Manager and Regional Manager positions filled through internal promotions. * Highly recommended workplace: 90% of our full-time team members endorse us as a great place to work, thanks to our collaborative culture and focus on employee satisfaction. Are you ready to join our team and revolutionize the wedding industry? Come grow with us and make every day a celebration! Pay Rate: $77.000-$91,000/Yr Quarterly Bonus: $2,500 Full Time/Benefits Eligible Location: San Francisco, CA (on location) The important extras: * As is typical in the hospitality industry, this position requires regular availability to work evening, weekend, and holiday shifts, as well as shifts of more than 8 hours and workweeks of more than 40 hours. * Wedgewood Weddings provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Commercial Lines Client Advisor – San Francisco, CA Hybrid About the Role We are seeking a Commercial Lines Account Manager to manage a $4–5M book of business across diverse and complex industries. This is a true A–Z, soup-to-nuts role where you’ll own the full client lifecycle—servicing, renewals, marketing, endorsements, compliance, and long-term relationship management. Collaborate closely with 1+ Producers in a highly supportive, team-centered environment. While there are some virtual assistants available for certain administrative pieces, this role is a primary driver of service excellence and requires strong independence, organization, and confidence managing larger accounts. What You’ll Do • Manage and service a commercial book generating $4–5M in premium, • Handle full A–Z servicing: renewals, marketing, endorsements, certificates, quoting, client communications, and retention strategy, • Partner with multiple producers to develop service plans and ensure high-quality client experience, • Work across complex industry sectors with varied coverage needs, • Maintain accurate documentation and ensure compliance, • Build long-term client relationships through proactive service and communication What Makes This Opportunity Stand Out • PTO, • Strong benefits package, • Flexible culture with eventual hybrid schedule, • Highly collaborative environment with strong producer partnerships, • Stability, autonomy, and the ability to truly own your book, • Exposure to high-value, technical accounts across multiple industries Compensation $85,000 – $100,000 depending on experience, technical ability, and industry depth. If you are interested, please reach out to #hc212853

Job DescriptionProgram Manager/Training LeadEmployment Type: Full TimeDepartment: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review draft Training Plans and collaborate with the transformation readiness team to finalize. -Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.- Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.- Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.- In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline- Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.- Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.- Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made. Qualifications: - Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules- Minimum of 5 years’ experience developing training for clients - Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership- Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables- Bachelor’s degree in a relevant field required- Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes- Experience with Salesforce preferred- Must have experience using Adobe Captivate for training development- Ability to obtain a Public Trust clearance.- Must be a United States citizen. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: Crusoe's Digital Infrastructure Group (DIG) is seeking a Senior Project Manager to manage the technical design aspects of large-scale data center development projects. The successful candidate will have strong experience in Technical Project Management and will have a robust background in either mechanical engineering, or general MEP engineering. What You'll Be Working On: * Lead a team of external design engineers, of all disciplines, to deliver large campus data center projects. * Interface with clients, design teams, construction teams, and vendors * Create high level calculations for mechanical systems * Review information from GIS, FEMA, Topographic studies, surveys, etc and determine site feasibility for large-scale development projects. * Prepare conceptual level systems design for mechanical cooling, and sequence of operations for mechanical plants * Review and interpret CFD (computational fluid dynamics) reports, and determine corrective actions * Interpret client design standards and translate into design requirements for external design partners. * Review large-campus design packages and optimize designs for cost-control measures, schedule constraints, conformance to design standards. What You'll Bring to the Team: * Experience with design management, and leading teams of design professionals * Technical expertise of MEP systems * Experience working in a fast-paced environment * 7+ yrs professional engineering experience in mechanical engineering, or architectural engineering * Experience with large central utility plant design, construction, and commissioning * Professional Engineering license preferred, but not required * Data center specific experience preferred, but not required Benefits: * Competitive compensation * Restricted Stock Units * Paid time off & paid holidays * Comprehensive health, dental & vision insurance * Employer contributions to HSA account * Paid parental leave * Paid life insurance, short-term and long-term disability * Professional development & tuition reimbursement * Mental health & wellness support * Commuter benefits (parking & transit) * Cell phone stipend * 401(k) Retirement plan with company match up to 4% of salary * Volunteer time off Compensation Range Compensation will be paid in the range of up to $155K - $188K + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description About VRC: VRC is a full-service, independent, global valuation firm that focuses exclusively on valuation and advisory services. Since 1975, we have delivered valuation and financial opinions for M&A transactions and the financial and tax reporting requirements of Fortune 500 companies, private equity firms and their portfolio companies, and more. We welcome you to learn more about us. About this role: This position in our financial reporting practice works on a variety of projects to assist more senior personnel with valuation assignments, which include business valuations, purchase price allocations (ASC 805), impairment testing (ASC 350 / 360) and equity compensation (ASC 718/IRC 409A). This position will also have exposure to valuations for international tax restructuring purposes. What you will do: • Conduct research on clients, competitors, industry and capital markets, including market multiples and comparable ratios, • Build, modify and utilize financial models for equity, business enterprise and intangible asset valuation using accepted and relevant approaches and theory, • Gather and document pertinent data obtained through client interaction, • Assist in the valuation of certain interests across a wide range of industries using relevant qualitative information and through the application of proprietary quantitative valuation models, • 0-2 years’ work experience in a financial analysis role. Prior M&A experience at a valuation firm or public accounting firm is a plus, • Bachelor’s or Master’s degree in Finance, Accounting or Economics. Any coursework in valuation, financial statement analysis is a plus, • Strong analytical and problem-solving skills, as well as strong verbal and written communication skills, • Progress towards ASA, CFA, or ABV designations is a plus, • Working/advanced knowledge of Excel, • Self-starter with the ability to master new tasks quickly, • Ability to work on multiple assignments, prioritize tasks, and handle dynamic, time-sensitive engagements in a team setting, • Strong work ethic and ability to work flexible hours around critical due dates, • Competitive bonus program, • Medical/Dental/Vision insurance, Life Insurance, Disability, Health Savings Account, Dependent Care Reimbursement, Commuter Benefits, 401k match program, and voluntary insurance options, • Generous time off/flexible work arrangements, • Reimbursement for admission fees and study material for professional designations, • Growth - VRC is growing, and so can your career VRC is an equal opportunity employer committed to creating a diverse team. We are committed to diversity, inclusion, and the equitable treatment of our colleagues, the communities in which we live and work, and our clients. We value creating and working within a team-based environment where each person’s talent, ideas, opinions, and expertise are respected. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with VRC are asked to email . $65,000 - 80,000 The base salary offered at the time of hire is only a portion of total compensation and may differ from the stated range. It could be higher or lower depending on various factors, including the candidate's relevant qualifications, skills, and experience, as well as the specific service line and location for the position. In addition to base pay, a meaningful portion of total compensation is paid as quarterly profit-sharing compensation which has historically ranged from 20- 30% of base pay. You will also be eligible for a discretionary year-end bonus. For more information, ask your recruiter or hiring manager for details.

Job Description ABOUT CONDON-JOHNSON & ASSOCIATES Condon-Johnson & Associates is an innovative geotechnical construction contractor that is recognized for designing and building complex foundation systems for commercial, heavy civil and industrial projects throughout the Western United States. Our district offices are located in Oakland, Los Angeles, San Diego, Seattle, and Portland. CJA is a more than just a place to work, it’s a company that fosters creativity and growth. You’ll have the opportunity to work on a variety of projects with some of the best in the industry. Condon-Johnson offers you the chance to come work for a growing family-owned company that respects its employees which is demonstrated by the long tenure of their staff. Come for the opportunities, stay for the career! PROJECT MANAGER In this position, you will assume accountability for project results through accurate and timely estimating, cost control, scheduling, developing budgets, and managing design-build shoring projects. The Project Manager will supervise team members working on their projects and carry out supervisory responsibilities in accordance with Company policies and applicable Federal and State laws. RESPONSIBILITIES • Experience in deep foundations, earth retention and ground improvement, • Responsible for all project administration for their team, • Review project proposals or plans to determine time frame, funding limitations, procedures, staffing requirements, • Complete owner billings and process of payments in accordance with the contract, • Closely monitoring budgets to ensure project’s profitability, • Execute the internal and external change management process, • Ensure effective communication with all appropriate parties, • Manage the closeout process to meet contractual agreements, • Maintain client relations, • Assemble, distribute, and track document packages through the life of the project, • Provide guidance to direct reports and team members, • Communicate effectively with Superintendents in order to receive updates, • Ensure that this is a healthy and accident-free work environment on during the project DESIRED SKILLS & EXPERIENCE • BS or MS Degree in Civil Engineering or Construction Management, • Working knowledge of L&I, OSHA/EPA construction standards and EHS regulations and hazard control methods, • Goal and Schedule Driven, • Demonstrated ability to conduct EHS training, • Capable and ambitious to travel to different work sites in the Pacific Northwest, • Personable, outgoing, competitive, and driven to lead, • Outstanding speaking, written, and interpersonal communication skills, • Critical thinking and problem solving skills, • The ability to work independently as well as part of a team, • Ability to Adapt to Changing Environments, • 2 to 3 years of Field Experience, • 5 to 8 years of Increasing Project Management Experience BENEFITS WE OFFER • Health / Vision / Dental Insurance, • Life & Disability Insurance, • Flexible Spending Account (FSA), • 401(k) Plan with generous company match, • Profit Sharing Plan PnIbKjXtcv

Job DescriptionFounding Enterprise Customer Success Manager (AI Search + MarTech)Location: Onsite – San Francisco, CA (Non-Negotiable) Compensation: $110,000 – $160,000 base salary Additional Compensation: Equity Visa Sponsorship: Considered on a case-by-case basisThe OpportunityHireNow Staffing is acting as a direct placement partner for an early-stage startup building the future of marketing through AI-powered search and optimization.The company is seeking a Founding Enterprise Customer Success Manager to own end-to-end success for key enterprise customers and help build the Customer Success function from the ground up.This is a high-impact, foundational role for someone who thrives in client-facing environments, enjoys managing complex stakeholder relationships, and wants real ownership at an AI-native company scaling quickly.You will serve as a trusted partner to Fortune 500 and mid-market customers (ACVs ranging from $12K–$100K), ensuring adoption, retention, and expansion while shaping the processes and playbooks that will define Customer Success long-term.What You'll DoCandidates will be considered for interview based on demonstrated ability to: • Own the post-sale customer journey for high-value enterprise accounts, from onboarding through renewal and expansion, • Act as a strategic advisor on AI Search, SEO/GEO workflows, and enterprise adoption best practices, • Manage and influence multiple customer stakeholders, including executive-level decision-makers, • Drive measurable outcomes tied to customer performance, value realization, and long-term growth, • Translate customer needs and insights into clear feedback loops for Product and Engineering teams, • Identify upsell and expansion opportunities, supporting account growth and retention, • Build foundational CS systems, processes, and internal playbooks as an early team member, • Manage a relatively high book of business (30+ accounts) while maintaining high-quality engagementRequired Qualifications (Non-Negotiable)These qualifications are mandatory. Candidates who do not meet all requirements will not be considered., • Must be based in San Francisco and able to work onsite (non-negotiable), • 1+ year of experience in Customer Success, Account Management, SEO, Solutions Engineering, or a client-facing post-sale role, • Demonstrated ability to manage multiple customers or accounts simultaneously, • Strong communication skills with confidence working directly with enterprise stakeholders, • Clear record of job stability and consistent performance (no jumpy or freelance-heavy backgrounds), • Interest in AI-native marketing technology and customer-driven product adoptionPreferred Qualifications (Standout Differentiators)Candidates with the following experience will be viewed as especially strong:, • SEO agency background managing multiple enterprise clients (Merkle, iCrossing, or similar), • Experience in MarTech or Enterprise SaaS customer success teams (Hightouch, Zendesk, etc.), • Familiarity with SEO, GEO, search-driven marketing workflows, and performance optimization, • Experience supporting enterprise implementations with complex stakeholder environments, • Builder mindset with high agency—comfort operating without heavy structure, • Prior evidence of creating something from scratch (early startup exposure, founding experience, or process-building ownership)This Role Is Not a Fit For, • Candidates without meaningful client-facing or customer success experience, • Professionals with unstable resumes or repeated short tenures, • Individuals not currently located in San Francisco or unwilling to be onsiteWhy This RoleThis is a rare opportunity to:, • Be an early, foundational member of an enterprise-facing Customer Success team, • Work directly with high-profile customers adopting AI-powered marketing infrastructure, • Help define how Customer Success scales at a fast-growing AI startup

Job Description Location: San Francisco, CA This role is not eligible for relocation assistance Background Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies. Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients. Core Responsibilities • Partner with Customer Success and Delivery teams in kick starting engagement with new Customers/business areas/products., • Understand Customer’s tangible and intangible expectations, requirements and ensure they are delivered by Zifo, • Manage the Engagement with Customers and Zifo’s internal teams, in alignment with Zifo’s culture and values, • Partner with Service Delivery Management teams in Zifo to ensure transition of projects from Account Mining to Project execution, • Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups and work with the Client Partner on the business plan for success, • Be the Zifo Champion for Requests for Proposals from Customers; Work closely with Client Partners and/or own the response to RFP’s and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies, • Identify and propose Value Adds, means to realize and ROI for the Customer, • Be accountable for the successful business outcomes as part of the relationship between Zifo and Customer organization, • Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio, • Ensure Zifo’s ongoing business with Customers are renewed as appropriate, • Be responsible for Steering Committee meetings and presentations with Customer Leadership by working closely with Zifo’s Executive Leadership teams, • Provide insights into industry trends and share consultative inputs with Customers, • Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence Requirements Required Skills & Experience • 2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life Sciences, • Strong project management abilities, written and verbal communication skills, and presentation capabilities, • Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily, • High attention to detail organization skills and a team player, • Must be willing to juggle many things at once and prioritize effectively. CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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