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College of Engineering and Computer Science:.As Florida's premier engineering and technology university, UCF is among the nation's largest producers of engineering and technology talent.The UCF College of Engineering and Computer Science offers students a world-class education and research opportuni

Job Description At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis. Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays. Starting Hourly Pay Rate: $19.25/hr Location: 12402 S Orange Blossom Trl, Orlando, FL 32837 About the Role: As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team. As a key player in our retail operations, you'll serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment. What You'll Do: Customer Experience & People * Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction. * Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance. * Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education. * Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences. * Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust. * Promote a respectful, inclusive, and collaborative workplace—where positivity and teamwork fuel great customer experiences and smooth operations at checkout. Operational Excellence & Processes * Execute opening and closing duties, including daily huddles and cash reconciliation. * Verify customer IDs and maintain accurate POS profiles. * Ensure inventory integrity through precise transaction processing and order fulfillment. * Lead inventory counts and participate in overnight audits. * Maintain a clean, organized, and guest-ready store environment. * Uphold compliance with SOPs, safety protocols, and state regulations. Sales & Performance * Achieve daily KPI goals through consultative selling and upselling strategies. * Reinforce customer purchase decisions and highlight complementary products. * Stay informed on promotions and product updates to deliver a seamless shopping experience. Leadership & Team Development * Guide and support store associates in daily operations. * Lead by example in customer service and operational excellence. * Train new hires and conduct ongoing training sessions. * Provide real-time coaching and feedback to drive team performance. * Delegate tasks effectively and act as the go-to leader in the absence of store management. * Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast-paced environment and take on additional duties as needed. What You'll Bring: * Must be 21 years of age or older. * High School Diploma or General Educational Development (GED) certificate. * A minimum of 1 year of experience in a customer-facing or sales environment. * A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling. * A minimum of 6 months of leadership experience in a retail environment. * Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers. * Curaleaf Team Members need a minimum of 6 months of experience as a Store Associate demonstrating consistent performance. * Strong leadership and team-building skills with the ability to coach and motivate others. * Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practices * High level of attention to detail, especially in cash handling and inventory management. * Excellent customer service and interpersonal communication skills. * Strong problem-solving and decision-making abilities. * Ability to work independently and as part of a team in a high-volume, compliance-driven setting. * Availability to work a flexible schedule, including evenings, weekends, holidays, and occasional overnights. * Multi-tasking with the ability to quickly pivot to other tasks * Comfortable using technology and learning new tools to support operations and customer interactions. * Strong time management and organizational skills. * Strong de-escalation skills and the ability to redirect upset customers to result in a positive guest experience. * Basic proficiency in mathematics and computer applications. * The ability to maintain a solution-driven mindset when dealing with upset customers. * Strong conflict resolution skills and the ability to handle high-stress situations. * Ability to support store leadership by taking initiative and a proactive approach * Ability to work across all stations within the store, based on business needs. Even Better If You Have: * Previous knowledge of inventory management, systematic restocking of merchandise, fulfillment of online and in-store orders, and conducting daily inventory counts and comprehensive inventory audits to maintain stock accuracy and compliance. * Background in a sales role with a focus on tracking KPIs and meeting sales targets. * Previous experience within a regulated retail setting. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand for extended periods, regularly stand, walk, talk, or hear, stoop, kneel, crouch, or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less). Work Environment: This position has allergen warnings, including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, possess high stress tolerance, adaptability, and flexibility to work in an ever-changing environment. What We Offer: • Career Growth Opportunities, • Competitive Pay and Benefits, • Generous PTO and Parental Leave, • 401(K) Retirement Plan, • Life/ Disability Insurance, • Community Involvement Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. Our Values: • Lead and Inspire., • Commit to Win., • ONE Curaleaf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

Job DescriptionDescription: Summary: The Director of Technology and Innovation (Director) creates, leads, and supports a shared vision for technology integration and support, and its alignment with the school’s mission, values, and goals. The Director oversees the team and its work, school-wide technology (IT network and systems), and instructional technology supporting strong academic outcomes and the social-emotional development of all students. In cooperation with the school principals and other administration, the director plays a lead role in implementing the instructional strategies for our established K4-12th grade programs. Essential Function: Leadership · Lead the technology team and manage and support each team member in their respective daily work. · Help to develop and implement the school’s vision for technology in collaboration with the school’s senior leadership, administration, operations, and instructional team members. · Help to develop and communicate a shared vision for instructional and operational technology that aligns with the school’s mission and garners stakeholder support. · Implement and sustain the school’s technology plan, ensuring effective integration across teaching, learning, and operations. · Empower and develop school technology leaders by modeling innovative practices and supporting staff in leading transformational change. · Ensure that staff and students have access to the appropriate technology tools for productivity, teaching, learning, and operations; identify ways to provide or support access where needed. · Stay current with emerging technologies and collaborate with school leaders to identify instructional needs and provide frontline support. · Provide support, guidance, and training on all instructional technology systems, including Google Education tools, Canvas, and integrated third-party applications (Workshops, telephone support, classroom observations, walk-in support, etc.). · Support Apple products and encourage their use in creative and innovative ways. · Assist Orangewood in maintaining a presence within national and international technology communities. Technology Integration Instructional Technology · Curriculum framework: Align digital curricula with content standards and digital age learning and provide additional frameworks where needed to support effective instruction. · Student-centered and inclusive learning: Promote the use of technology in planning, teaching, and assessment in ways that meet the diverse needs and abilities of Orangewood’s students. · Ongoing professional development: Model and provide staff with ongoing access to technology-related professional development, as well as opportunities to practice skills and share successful practices. · Assessment and evaluation: continually assess the ways that instructional staff are using digital resources to support and enhance teaching, learning, and leadership. · Support policies: enact policies that provide accountability measures and incentive structures to support the appropriate and timely use of instructional technology for learning. Technical Support · Oversee technical network and systems, and the team that supports them. · Possess some familiarity with the following programs: FACTS, ClassLink, Lightspeed Relay, Canvas, SeeSaw, and Finalsite. · Familiarity with Windows servers and domain management, including Active Directory. · Be proficient in mobile device management systems such as JAMF. Supplemental Functions: · Drawing from one’s calling, use their personal gifts and talents to further the Kingdom of God. · Serve as a minister of the Gospel of Jesus to the school community and beyond, through actions, speech, and attitude. · Perform other duties, as assigned. Required Personal Qualities: The employee shall: 1. Be a mature believer and disciple-maker of Jesus Christ., 2. Agree with and actively promote the school’s Statement of Faith., 3. Strive to model Christ in attitude, speech, and actions both in and out of school to students, parents and fellow employees., 4. Agree with and adhere to the OCS Lifestyle Statement., 5. Have the spiritual maturity, academic abilities, and personal leadership qualities to equip students to transform the world for Christ and His kingdom. Additional Personal Qualities: The employee shall: 1. Demonstrate strong leadership presence, enthusiasm, courtesy, flexibility, integrity, gratitude, kindness, self-control, and perseverance., 2. Meet everyday stress with emotional stability, objectivity, and optimism., 3. Have a strong command of the English language in both verbal and written communication. Certification(s) Preferred: Apple Distinguished Educator or Apple Learning Coach Years of Experience: 5 years or greater

Job DescriptionDescription: Intelligence Subject Matter Expert (SME) / Systems Engineer – NGC Support About the Role CyOne is seeking experienced Intelligence Subject Matter Experts (SME) / Systems Engineers to support a long-term effort under one of our prime partners. The selected candidates will leverage their expertise in intelligence operations and systems engineering to help design, develop, integrate, and sustain advanced intelligence systems. This position blends deep operational understanding of intelligence processes with strong technical engineering acumen to deliver mission-driven solutions that enhance situational awareness and decision advantage. At CyOne, we foster a culture of innovation, continuous learning, and teamwork. We offer opportunities for professional growth, a supportive environment, and competitive benefits to help you thrive in your career. Join us and be part of a team dedicated to delivering impactful technology solutions. Key Responsibilities: • Provide subject matter expertise in intelligence operations, processes, and methodologies., • Support the design, development, integration, and testing of intelligence systems and solutions., • Conduct requirements analysis, system design, and architecture development., • Collaborate with stakeholders to define system requirements and ensure alignment with operational needs., • Develop and maintain system documentation, including requirements specifications, design documents, and test plans., • Perform systems engineering tasks, including system integration, verification, and validation., • Troubleshoot and resolve technical issues related to intelligence systems., • Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field., • 5+ years of experience in intelligence operations and systems engineering. Would Consider GEOINT, HUMINT, CI or other Intelligence disciplines, • Strong understanding of intelligence processes, tools, and technologies., • Proficiency in systems engineering principles and practices., • Experience with requirements analysis, system design, and architecture development., • Knowledge of system integration, verification, and validation processes., • Excellent problem-solving skills and attention to detail., • Strong communication and interpersonal skills., • Ability to work collaboratively in a team environment. Preferred Qualifications: • Master’s degree in Engineering, Computer Science, Information Systems, or a related field., • Experience with Agile or Scrum development methodologies., • Familiarity with intelligence community standards and practices., • DevSecOps experience, • Cloud (AWS, Azure) experience and/or certifications, • Knowledge of cybersecurity principles and practices., • Cybersecurity (Sec+, etc.) certifications About CyOne, Inc. CyOne is a non-traditional small business specializing in agile software development, ISR integration, and cyber mission support for defense and intelligence customers. Our experienced team builds practical, mission-oriented tools that directly support warfighters and analysts in the field. What We Offer • Competitive Compensation and Bonus Opportunities, • Full Benefits Package (medical, dental, vision, 401k match), • Paid Time Off and Flexible Scheduling, • Collaborative, high-performance technical team, • Opportunity to contribute to meaningful national security work Security Clearance Requirement • U.S. Citizenship required, • Must maintain a DoD Secret clearance (active Secret or TS/SCI strongly preferred)

Job DescriptionAre you seeking an opportunity for students interested in technology, software development, or IT support who want to learn how technical service teams operate within a real-world business setting? Come Join ReSource Pro! Your Role... ReSource Pro is looking for a detail-oriented and motivated Intern Analyst to join our Development team. In this role, you’ll provide Tier 1 technical support to help triage, test, and document incoming project-related tickets. You’ll gain hands-on experience in a fast-paced technology environment, learning how to identify, replicate, and communicate system issues that impact business operations. We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. In this role you will… • Monitor the Development support inbox to identify and categorize new technical requests., • Perform initial testing and issue replication to support troubleshooting efforts., • Document testing results and communicate clearly with internal teams and ticket requesters., • Collaborate with the MIS technical team to ensure smooth ticket handling and resolution., • How to manage and prioritize incoming technical requests in a professional environment., • Basic troubleshooting and testing methodologies used in IT and software development., • Effective communication and collaboration with cross-functional technical teams., • Currently enrolled in an Associate or Bachelor’s degree program (any major welcome; IT, Computer Science, or Business preferred)., • Strong attention to detail and organizational skills., • Basic understanding of technical troubleshooting and logical problem-solving., • Excellent written and verbal communication skills., • Eagerness to learn and contribute in a collaborative environment., • Prior experience in customer service or help desk support a plus, but not required. Your Interview Process… To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes: • Behavioral interview with Talent Acquisition, • Online talent assessment, • Hiring Manager interview *Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR gXl4oLTK8h

Job DescriptionSalary: Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services) Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team. If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you. Key Responsibilities: Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments Provide on-site support at client locations for troubleshooting and deployments Serve as an escalation point and mentor to Tier 1 team members Meet and exceed SLA standards with timely ticket resolution and top-tier customer service Participate in on-call rotation for remote support escalations Qualifications: Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience 4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure Must be authorized to work in the U.S. and pass a background check Must pass an initial and random drug screening Desired Skills: Proficiency with Office 365 and Google Workspace administration and support Experience deploying and managing Intune with Windows Autopilot Familiarity with Microsoft Defender for Endpoint Working knowledge of Windows PowerShell scripting Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred Experience supporting end users and documenting procedures/user guides Strong written and verbal communication skills Ability to multitask and manage concurrent projects Detail-oriented, self-motivated, and adaptable under pressure Skilled at translating technical concepts into user-friendly explanations Location: ETP Office *NOTE this is not a remote position Full-Time | Competitive Pay | Career Growth Opportunities

Job Description T-Rex Solutions is seeking a results-driven Wireless Network Operations Lead to manage our U.S. Customs and Border Protection (CBP) Wireless Network Operations Center (WNOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Orlando, FL. Responsibilities: • Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR)., • Serve as the lead point of contact (POC) for government and customers seeking technical assistance., • Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications., • A minimum of five (5) years' relevant experience in Tier 1 support operations, • Relevant certifications such as ITIL v3, CompTIA, CCNA, • Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques., • Hands-on experience with network monitoring tools and ticketing systems., • Excellent problem-solving and analytical skills to identify and resolve network issues efficiently., • Effective communication skills for interacting with customers, technical teams, and management., • US citizenship required, • Experience directly supporting DHS, CBP or ICE Network Operations Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Job Description This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR). Serve as the lead point of contact (POC) for government and customers seeking technical assistance. Coordinate training for new contract staff and provide documentation for daily, weekly and monthly reports from the ticketing system and databases. Requirements · Lead and supervise NOC technicians and engineers, providing guidance, mentorship, and performance feedback. · Ensure 24/7 operational coverage and effective staffing of the wireless NOC team. · Develop and implement standard operating procedures (SOPs) and escalation protocols. · Oversee real-time monitoring of wireless network performance, ensuring minimal downtime and optimal service quality. · Lead incident response efforts for network outages, performance degradations, and security incidents. · Coordinate with field engineers, network engineers, and vendors to resolve escalated network issues. · Prepare and present regular performance, capacity, and incident reports to management. · Maintain accurate logs of incidents, escalations, maintenance, and network changes. · Identify recurring network issues and implement process improvements to reduce future incidents. · Collaborate with engineering teams on network upgrades, expansions, and migrations. · Ensure all changes follow established change management and risk mitigation processes. · Participate in planning and execution of network optimization projects. · Ensure adherence to network security policies, industry standards, and regulatory requirements. · Conduct periodic audits to verify compliance with operational procedures and security standards. Required Skills: · A minimum of five (5) years’ relevant experience in Tier 1 support operations · Bachelor’s degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications · Relevant certifications such as ITIL v3, CompTIA, CCNA Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. · Hands-on experience with network monitoring tools and ticketing systems. · Excellent problem-solving and analytical skills to identify and resolve network issues efficiently. · Effective communication skills for interacting with customers, technical teams, and management. · Deep knowledge of wireless network technologies (e.g., LTE, 5G, Wi-Fi). · Experience with network monitoring tools (e.g., SolarWinds, NetScout, Nagios, or equivalent). · Proficiency in troubleshooting network performance, latency, and connectivity issues. · Familiarity with network protocols, SNMP, VoIP, TCP/IP, and routing/switching concepts. · Knowledge of network security best practices and incident response procedures. · Experience managing NOC teams or network operations teams. · Ability to prioritize tasks in high-pressure environments and delegate effectively. · Strong project management skills for coordinating upgrades, maintenance, and troubleshooting efforts. · Strong diagnostic and root-cause analysis skills. · Ability to interpret network data, logs, and reports to drive decision-making. Preferred Skills · Familiarity with ITIL processes, including Incident, Problem, and Change Management. · Familiarity with network virtualization technologies (e.g., SD-WAN, NFV). Knowledge of cloud-based network monitoring and management platforms. · Hands-on experience with 5G NR architecture, LTE, and Wi-Fi 6/6E technologies. · Experience with Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR) · Ability to use analytics tools to identify network trends, performance issues, and capacity planning. · Experience generating dashboards and KPI reports for leadership. Familiarity with Lean, Six Sigma, or other continuous improvement methodologies. Benefits SES provides a competitive salary and the following benefits: • Medical, • Dental, • Vision, • AD&D, • STD, • LTD, • Company paid Life Insurance, • 401k with employer contribution, • Paid Time Off, • Pet Insurance

Job DescriptionSalary: $43k-$50k annually Title: Junior IT Systems Specialist Location: Orlando International Airport (MCO), Orlando, FL Are you looking for an IT job in one of the busiest destination airports in the world that acts as the starting point for many vacations to the place Where Dreams Come True? Fully functioning IT systems play an essential part in ensuring the passenger journey through the airport runs as smoothly as possible and helping to support those IT systems could be where you come in! Position Overview: Working as part of a larger team, the Junior IT Systems Specialist will provide technical assistance to users of personal computers, networks, servers, portable devices, and peripheral devices to include maintaining and troubleshooting operations and communications hardware and applications and/or system software and peripheral devices in a predominantly Microsoft Windows environment with minor Apple OSX and iOS requirements. FLSA Status and Hours:This is a full time, salaried, non-exempt position and requires on-site shift work. Schedule consists of 10-hour shifts, four days a week, as part of a 24x7 rotational coverage (overnights included). Basic Requirements: • College diploma or university degree in the field of Computer Science, Information Technology, or related field and/or 2 years equivalent work experience., • Working knowledge of MS Windows and Windows based software., • Thorough knowledge of computer hardware diagnostics and repair required., • Proven experience in supporting Local Area Networks (LAN), servers, switches, and networking equipment., • Proven experience with installation, maintenance and troubleshooting of system hardware, software, desktop support, and printers or equivalent systems and hardware., • Experience and proficiency with the following applications and devices: Microsoft Windows 10, Microsoft Word, Excel, and PowerPoint, Microsoft Outlook including calendaring, contacts, PST files, rules wizard and delegate rights, Adobe, Smartphone devices, VPN, Network Printers (HP)., • Understanding and working knowledge of TCP/IP and Multicast technologies., • Working knowledge and understanding of Active Directory., • Must have a valid drivers license., • Ability to carry tools, test equipment and replacement equipment (up to 50lbs) independently and unaided., • A+, Net+, MCP, MCSE or relevant certifications are preferred. Benefits: • Excellent healthcare benefits: Medical and Dental., • 401K including an employer match., • Paid time-off and sickness leave., • Paid Military Leave. Join Our Team ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the worlds airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. ServiceTec Culture: ServiceTec is a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect. We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. We consistently recognize those employees who go above and beyond. For Immediate consideration, please send in your resume and cover letter, including salary expectations which be treated in confidence. ServiceTec International, Inc.is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. We are thankful to receive any applications; however, only those selected for an interview will be contacted. Your application will be held on file indefinitely, if you wish to have your personal data removed, please follow the instructions in the application acknowledgement email you will receive.

Job Description Are you a self-starter with a passion for technology? LanIT Solutions is a rapidly growing IT company in the greater Orlando area. For over ten years, we’ve built our reputation on providing exceptional service, so much so that our clients do our advertising for us. We're looking for a highly motivated and intelligent individual to join our team. We need a dedicated problem-solver with a deep love for computers and an innate ability to troubleshoot. You will be trusted to work unsupervised and take full ownership of client issues, from initial problem identification to final resolution. This often involves researching complex issues and not giving up until the problem is solved. If you are hardworking, reliable, and committed to providing excellent service, this is the perfect opportunity to build a career with a company that values your skills and dedication. Responsibilities: Diagnose and resolve technical hardware and software issues. Provide timely and effective support to our clients. Research and implement solutions to new and existing problems. Document all support activities and solutions. Work independently to manage and prioritize client needs. Requirements: Proven passion for technology and computers. Strong problem-solving and research skills. Ability to work independently and manage time effectively. Excellent communication and interpersonal skills. If you're ready to take ownership of your work and grow with a company that truly cares about its clients, we encourage you to apply. This is an on-site position, sometimes a work from home position, and you will also travel periodically within central Florida to other locations. In this role, you will act as the primary point of contact for locations assigned to you as well as work across the organization as part of a team. The IT Support Specialist works with internal and external resources to ensure that the systems are operating correctly, staff has the required access, service requests are processed efficiently and that operations have continuous use of the solution. Specifically, you will be responsible for Tier 1-2 support for desktops with Windows operating systems, triage software applications, assist users in the efficient use of applications, and provide clear, concise technical communications to escalate issues to senior leadership or vendors. A thorough knowledge of Windows software, variety of hardware knowledge and good communication and people skills are necessary. Key Duties • Create, review and triage support Tier (1-2) tickets on a timely basis, • Provide end-user desktop support via remote support tools or in person visits, • Install and configure new Windows 10 computers, monitors, and printers., • Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices, • Must be comfortable opening, closing, climbing ladders, and working from heights, • Experience drilling and installing cameras is necessary, • Please know how to make and run cable, • Knowledge or ability to learn about switches, internet connectivity and IP phones, • Create clear, concise process and system diagrams and other supporting documentation, • Assist with other projects and tasks as required, • Strong communication skills are required with the ability to prioritize multiple tasks, • Track and generate reports monthly for outstanding issues, • Coordinate with clients and vendors to execute software and firmware upgrades, • Communicate with clients, vendors, and IT in a professional and respectful manner at all times General. To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A good driving record is required to be hired. Education, Experience and Skills. • Must have at least a BA or higher in IT/Computer Science or related field -Minimum 3 years of technical experience working with hardware/software • Experience working in windows and virtualized environments, • Ability to utilize an ITSM system for change and incident management, • Must have experience providing end user support with Windows 10, printers, and monitors., • Preferred knowledge of Windows Server, server hardware, domain administration, network troubleshooting, storage, switches, routers, firewalls, access points, videoconferencing, printers, copiers, smartphones, VoIP, LAN, WAN, Active Directory, DHCP, DNS, SharePoint, Office 365, antivirus, spyware removal, and backup/restore processes, • Microsoft training and related certifications are a plus, • Ability to assess customer needs to craft and deliver solutions, • Strong interpersonal, organizational and customer service skills, • Ability to manage multiple projects and own tasks concurrently, • Ability to work flexible/extended hours when requested or participate in an on call schedule, • Willingness to share knowledge and help cross-train peers, • Able to work both independently and effectively with remote team members as necessary Physical Demands. The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: • Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties., • Lifting and transporting of moderately heavy objects (40 lbs)., • Travel to locations to assist users or deploy systems as needed Work Environment. The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. • Work is performed predominately indoors, outside of special project installations, and periodic visits to construction sites, warehouses, or asphalt manufacturing facilities may be required., • Noise level in the office work environment is normal.