Contract manager jobs in New York, New York - Page 17Crear alertas

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW. Service Areas: • Hudson County, • Staten Island, • Carlstadt, Lyndhurst, the Rutherfords Pay Rate Depends on Experience and Capabilities ($22.50/hr - $25/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness to get jump in to clean when needed, • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position.

As a Restoration Project Manager (RPM), you are responsible for managing reconstruction projects from contract through close-out following property damage events such as water, fire, or mold losses. Restoration Project Manager (RPM). Manage residential and commercial reconstruction projects from sta

Assess individual's needs and provide nursing care as indicated:.Weekly: visits each individual's home as assigned; assesses their health care needs and follows-up accordingly.Provides hands on nursing care as required.When providing back-up nursing coverage during medical leaves/vacations; includes

Knowledge of community resources and healthcare systems. About the job RN Case Manager (Group Home) $52/hr - Bronx, NY. We are seeking a dedicated RN Case Manager for a 26-week contract position at a group home in Bronx, NY.

Registered Nurse Case Manager - FlexStaff. Documents the case management process in the medical record; completes and documents a care coordination assessment on the patient. Completes applicable areas of the patients discharge instruction sheet and the patient transfer sheet; ensures case managemen

Registered Nurse Case Manager - FlexStaff. Current License to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed.

Project Safety Coordinator, Onsite Safety Coordinator, Field Safety Coordinator, “Environmental, Health & Safety Coordinator”, EH&S Coordinator. You will assist the Project Safety Manager with the application of the contract, client safety expectations, Kiewit Corporate Safety Manual, Corporate

Review contractors' submissions of subcontractors for approval and ensure agency review. For Assignment to Level III, in addition to meeting the Qualification Requirements for Construction Project Manager, candidates must have two additional years of satisfactory full-time experience working in Cons

Project Manager (Data Experience).Location: Chicago / Jersey City (Remote for now) 6 months Contract Salary: DOE $52/hr.US citizens and Green Card only, 10+ years of program management, project management and delivery experience Certified SAFe practitioner Must have experience of delivering data pro

As a Senior Product Manager, you ensure that we aren't just shipping features, but that we are shaping and shipping products that have a lasting effect on businesses and their customers. Senior Product Manager (Contract). Experience in shipping consumer and/or B2B products, with a demonstrable portf

Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative appr

The responsibilities include: managing procurement timelines, reviewing contract documents, general document management, reviewing contract compliance documents, coordinating vendor meetings throughout the procurement process, handling vendor submissions, working with vendors to complete and submit

Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance * Employees are automatically covered by Palantir's basic life, AD&D and disability insurance * Commuter benefits * Take what you need paid time off, not accrual based *

A consulting firm in New York is looking for an HR Project Manager to provide strategic and operational support across key HR initiatives.

We are seeking a detail-oriented and strategic Contracts Manager to oversee all aspects of our organizational contracts. Evaluates risks associated with contract terms and provides management with contractual risk analysis. Interprets legal advice and provides advisory and educational support to all

Reporting directly to the Accounts Payable Manager (AP Manager), the AP Specialist supports the end-to-end accounts payable cycle, ensuring full compliance with internal controls, contract requirements, and nonprofit fiscal best practices. The Children's Rescue Fund (CRF) is seeking a detail-oriente

The NYC Department of Design and Construction, Finance & Procurement Division’s Agency Chief Contracting Office (ACCO) is seeking to hire a Senior Contract Manager. Under supervision, with latitude for independent initiative and judgment, the Senior Contract Manager will assist in the development

Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. Above and Beyond Talent Acquisition proudly represents our Client, a global leader in water, waste, and energy management. Retirement Programs Manager Paramus, NJ,.

Customer Onboarding function, guiding onboarding leaders and project managers through strong governance, coaching, and execution excellence. Lead capability development by ensuring onboarding teams and Project Managers are fully trained, equipped, and prepared to meet Kuehne+Nagel and customer expec

A leading advertising technology firm in New York is seeking a Business Affairs Manager to support their Digital Advertising Sales Team.This role involves contract management, providing a strong knowledge base in digital advertising, and excellent communication skills.Responsibilities include liaisi

We are seeking a highly skilled Project Manager to join the Post Trade Change Management group for a leading financial services client for a contract opportunity.This role requires a candidate with strong core project management capabilities, able to lead multiple initiatives across operations, engi

Soloh Partners is seeking a local contract nurse RN Behavioral Health for a local contract nursing job in Brooklyn, New York. Job Description & Requirements Specialty: Behavioral Health Discipline: RN Start Date: 02/23/2026 Duration: 12 weeks 40 hours per week Shift: 8 hours Employment Type: Local C

The Senior Manager will lead a team focused on contract interpretation, compliance, and quality assurance, while influencing stakeholders, negotiating solutions, and fostering collaboration with internal and external partners. Define and lead governance frameworks to ensure contractual compliance an

Collaborate with the Legal Operations team to support and optimize the Legal Department's use of technology, including contract lifecycle management (CLM) systems and AI-assisted contract review tools. Datadog is seeking a skilled and adaptable Contracts Manager to join its growing Legal team. This

Responsibilities include post-contract support and fostering the growth of assigned customer accounts and pre-contract work for new contracts. Oversee project Change Management and coordinate contractual activities; work with the Project Manager to develop strategies and recommendations for resolvin

The Senior Contract Manager is tasked with the responsibility of efficiently ensuring provider contract terms and rates are propagated through multiple systems. Obtain contracts and contract amendments from Compliance as they are executed. Serve as the primary finance liaison with the internal compl

SBS Neighborhood Development seeks a Contract Manager to support the Program Finance and Operations team in the administration and operations of the Neighborhood Development Division's (NDD) Avenue NYC Commercial Revitalization portfolio of grants, contracts, and procurements. Support NDD's team of

Location: New York, NY Required for community manager to come to office minimum once a week.Employment Type: Contract Department: Reporting To: Program Manager About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations.With ove

Soloh Partners is seeking a local contract nurse RN ED - Emergency Department for a local contract nursing job in Brooklyn, New York. Position: IMC - Nurse Manager, Emergency Department. Posted job title: IMC - Nurse Manager, Emergency Department.

IT Staffing Services Solicitation Under Department of Information Resources IT Staff Augmentation Contract (ITSAC) RFO DIR-CPO-TMP-445 Solicitation Reference Number: 4552321271 Working Title: Project Manager Title/Level: Project Manager 2 Category: Project Management Full Time I.

Immediate need for a talented Project Manager for a 12+ month contract opportunity located in.This role focuses on managing complex, technology?intensive projects in the Global Markets space.Manage and lead assigned projects to completion with delivery of agreed objectives.Work closely with all func

We are seeking a highly skilled and professional Residence Manager to join our team on a one-year contract basis, with the possibility of an extension. Responsibilities - Residence Manager (Oversight & Coordination). Three years of experience in a property management setting.

The Senior Manager will lead a team focused on contract interpretation, compliance, and quality assurance, while influencing stakeholders, negotiating solutions, and fostering collaboration with internal and external partners. The Senior Manager, Contracts & Quality Assurance is responsible for over

We need: A senior (10+ years) Project Manager with experience managing Data and BI projects in an Insurance or Reinsurance. Project Manager (Insurance) Midtown NYC Contract: 1 Year+. Job Description: Job Summary Looking for candidates for a Project Manager role to manage Data and BI projects.

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. For technical support or questions about Capital One's recruiting proc

Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform. Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders. Reddit is proud to

As a Public Sector Contracts Manager in Payments, you provide value, expertise, and specialized knowledge to architect and manage federal contract solutions for our customers.

Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications.We offer the most intuitive end-to-end SaaS platform for complex compliant content creation and enhancement of multi-stakeholder collaboration.Our industry leading technol

Soloh Partners is seeking a local contract nurse RN Behavioral Health for a local contract nursing job in Brooklyn, New York. Posted job title: BHMC - Nurse Manager, Behavioral Health. Position: BHMC - Nurse Manager, Behavioral Health.

Soloh Partners is seeking a local contract nurse RN Clinic Manager, Long Term Care for a local contract nursing job in Brooklyn, New York. Position: Rutland - Clinical Nurse Manager. Nurse Manager/Supervisory Experience.

Generate reports on contractor productivity and monitor contractor compliance with IHSC policy for all contract staff at the site. InGenesis is currently sourcing for a Contract Services Manager (CM) to join our team. As the onsite point of contact for the medical personnel for the staffing contract

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Spotswood, NJ site is looking for a new General Manager to join our Contract Logistics team. As a Contract Logistics General Manager at Kuehne+Nagel, you will man

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Spotswood, NJ site is looking for a new General Manager to join our Contract Logistics team. As a Contract Logistics Site Manager at Kuehne+Nagel, you will manage

A dynamic recruitment agency is seeking a part-time Office Manager in New York City to oversee daily operations and promote a vibrant workplace culture. This contract-to-hire position offers competitive hourly pay and strong potential for full-time conversion. The role requires 2-4 years of experien

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: $20.00/hr Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: 3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all." In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description JOB DESCRIPTIONNourish Intake Associate (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. NYCP is seeking a Nourish Intake Associate (English/Spanish) to join our growing Senior Nutrition Programs team. Nourish is a Commodity Supplemental Food Program (CSFP) that aims to increase health in individuals who are 60 years or older and have low incomes by providing nutritious food choices from the U.S. Department of Agriculture. New York Common Pantry is one of the three agencies statewide contracted to run this program, which allows seniors to receive food every month. Food packages include a variety of foods, such as milk, juice, farina, oats, ready-to-eat cereal, rice, pasta, peanut butter, dry beans, canned meat, poultry or fish, and canned fruits and vegetables. Additional components of Nourish include guidance for preparing nutritious meals, dissemination of nutrition and health information by nutritionists, and referral to health care and social service agencies for other needed services. When at full capacity, Nourish will serve up to 80 + partner sites to expand food and nutrition services for low-income seniors living in Manhattan, Queens, Brooklyn, and the Bronx. The Nourish Intake Associate (English/Spanish) will report to the Nourish Intake Manager at 788 Southern Blvd, Bronx, NY 10455. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. The Nourish Intake Associate (English/Spanish) is required to work on a Saturday three (3) times a year from 9 am to 1 pm. Responsibilities: * Check in and re-certify senior participants at mobile sites. * Entry data into web-based software Link2Feed. Training will be provided. * Rotate with other Intake Associates to provide front desk coverage and assist at mobile sites and offices, as needed. * Travel to different mobile locations, NYCHA development houses, senior buildings and community/outreach centers throughout the four boroughs, except Staten Island. * Maintain high professionalism and respect with clients, site managers, and team members. * Provide professional customer service to clients and assist with various program issues, service questions, and general client concerns. * Work in a team-oriented atmosphere, effectively communicate and collaborate with team members on various work-related projects. * Provide pantry coverage as assigned, including placing items on tables, pre-packing food items for participants, filling participants’ carts with their packages, breaking down boxes as needed, replenishing pantry items, and noting any damaged items. * Assist with reception, filing, and other clerical duties. * Other responsibilities as assigned. Qualifications: * A High School Diploma or Equivalent is required. * Ability to lift up to 30 lbs is required. * Full professional proficiency level in English and Spanish is required. * Commitment to helping the communities in need and NYCP’s work and mission. * Proficient with Microsoft Office Suite and Google Drive. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. * Weekend work may be necessary. * Travel between multiple mobile sites using New York City public transportation, including subways, buses, Metro-North, and the Long Island Rail Road. * An academic background in Human Services or social services is a plus This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $20.50/hour Benefits: * Paid Holidays * Paid Time Off, including Vacation, Personal, and Sick * Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance * Limited Purpose and dependent care FSA * 403(b) Retirement Account * Employer-Paid Life Insurance and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance * Pre-tax Transit Benefits

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date