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Job Description$ 75,000 per annum Position: CRED NYC Case Manager, SkillSpring Location: Multiple Sites in Manhattan & the Bronx Salary Range: $75,000 per annum Reports to: SkillSpring’s CRED NYC Program Director About SkillSpring: SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults. Position Overview: SkillSpring is seeking a Case Manager for our Community Resources for Employment and Development Program (“CRED NYC”) Program. The Case Manager will work directly with trainees participating in our CRED NYC program that includes work readiness, Certified Nursing Assistant (CNA) classroom-based course instruction, and onsite clinical and professional training . The Case Manager will focus on trainees’ mental health, well-being, and self-management, providing services that support trainees’ needs through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes. Key Responsibilities: • Design Trauma-Informed Workshops, • Create Trauma-Informed information sheets for case managers, • Plan, Conduct, and Deliver Trauma-Informed Workshops, • Distribute and collect pre-and post-Trauma-Informed surveys, • Conduct community outreach to increase workshop attendance, • Provide assistance to workshop attendees in need of social service support including mental health referrals, • Follow up on all referrals, • Document all activities, including workshop events and referrals, • Provide clinical support for staff to better assist trainees, • Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure trainee enrollment and retention, • Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency, • Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols, • Adherence to all CRED NYC contract regulations, • Perform other related duties as required Qualifications: • Master's in social work, from an accredited school preferred, • Trauma-Informed training and skills, preferred, • Minimum of 5 years of experience, • Experience working with youth and adults from underserved communities, • Ability to work flexible hours, including some evenings and weekends, and travel to various locations in Manhattan and the Bronx, • Bachelor’s Degree in Social Work required, • Experience with underserved, urban adults, • Passion for working with youth and young adults, • Familiarity with healthcare career trajectories, • Experience developing new roles or new initiatives, • Familiarity with research methods and program evaluation is a plus Specialized Skills and Competencies: • Excellent interpersonal, verbal, and written communication skills, • Demonstrated experience working with high-need/underserved high school students and young adults, • Self-directed with the ability to work independently, • Strong presentation skills, with the ability to write reports, business correspondence, and procedure manuals, • Ability to lead innovative and meaningful programming that resonates with trainees, • Strong organizational and computer skills, • Proven ability to apply independent judgment in planning, prioritizing, and organizing multiple tasks with attention to detail and time management, • Flexibility and adaptability are essential, • Ability to manage multiple stakeholder relationships Physical Demands: • The role requires normal mental and visual attention, along with manual coordination., • Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow., • Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods., • Ability to lift and/or move up to 25 pounds., • Travel to all TNJH campuses and program sites is required. Compensation and Benefits: The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes: • Medical, Dental, and Supplemental Vision plans, • 401(k) retirement plan, • Vacation, Holiday, and Sick leave, • Short Term Disability insurance, • Basic Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care, Commuter, and Dependent Care Flexible Spending Accounts, • Access to a portion of your paycheck before payday through our partnership with RAIN

Job DescriptionJob Title: CASE MANAGER Reports To: RHY Program Coordinator, The Chelsea Foyer Location: 202 West 24th Street, New York, New York 10011 Hours: 40 Hours/Week; Non-Exempt (Position requires staff to be onsite. Hybrid schedule is based on needs of program and at leadership discretion) Salary Range: 50k-55k based on relevant post graduate experience Job Summary: As a member of a multidisciplinary team, the Case Manager is responsible for providing a full array of counseling, case management, advocacy services, and group work services to residents of the Foyer, an innovative 40-bed residential and vocational program for young adults preparing to transition into independent living once gaining job training, employment, and educational and life-skills competencies. Major Duties: • Oversee the diverse case management needs of approximately 14 young people experiencing homelessness funded through DYCD., • Provide direct service, including individual counseling to residents a minimum of once per week., • Work with residents to develop and implement individualized action plans and goals., • Identify appropriate resources to assist young people on their journey to independent living., • Ensure residents meet expectations of their contract and support skill-building., • Assist residents in developing recreational, social skills, and budget management., • Ensure residents comply with all program policies and procedures., • Diffuse potential crisis situations and act appropriately to resolve crises., • Assist young people in developing permanent connections with caring adults., • Provide advocacy and referrals to entitlements, shelter, legal assistance, and medical needs., • Escort residents to appointments as needed., • Participate in fire drills including climbing five flights of stairs to ensure evacuation., • Work through emergencies such as fires, gas leaks, power loss, or citywide emergencies., • Work shifts independently on evenings, weekends, and holidays., • Work with security staff to ensure appropriate visitors remain during visiting hours., • Write weekly progress notes and maintain case records in Salesforce., • Conduct intakes for future RHY residents including interviews and orientation., • Provide aftercare services for one year to all RHY residents moving on from the Foyer., • Collaborate with program and external staff involved in resident services., • Participate in casework, staff meetings, and trainings., • Represent the program in external meetings for resources and networking., • Participate in DYCD site visits and follow-up actions., • Effectively use Sanctuary Model tools to support a trauma-sensitive culture., • Model the seven Sanctuary Model commitments., • Integrate the SELF (Safety, Emotional Management, Loss, Future) framework., • Perform other duties as assigned.Required Qualifications:, • Bachelor’s Degree required. Two years of successful experience providing residential services to at-risk youth preferred., • Successful collaboration with community-based agencies and experience with City systems., • Ability to communicate clearly and advocate for residents., • Flexibility to work evenings and weekends as needed., • Understanding of the needs of young adults experiencing homelessness and cultural sensitivity, including LGBTQ youth., • Commitment to strength-based, youth development, and trauma-informed perspectives., • Excellent crisis intervention, advocacy, and problem-solving skills., • Strong written and verbal communication skills., • Ability to provide first aid.

Job Description Senior Case Manager - Brooklyn Criminal Court Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Knowledge and Skills: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description JOB DESCRIPTIONNourish Intake Associate (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. NYCP is seeking a Nourish Intake Associate (English/Spanish) to join our growing Senior Nutrition Programs team. Nourish is a Commodity Supplemental Food Program (CSFP) that aims to increase health in individuals who are 60 years or older and have low incomes by providing nutritious food choices from the U.S. Department of Agriculture. New York Common Pantry is one of the three agencies statewide contracted to run this program, which allows seniors to receive food every month. Food packages include a variety of foods, such as milk, juice, farina, oats, ready-to-eat cereal, rice, pasta, peanut butter, dry beans, canned meat, poultry or fish, and canned fruits and vegetables. Additional components of Nourish include guidance for preparing nutritious meals, dissemination of nutrition and health information by nutritionists, and referral to health care and social service agencies for other needed services. When at full capacity, Nourish will serve up to 80 + partner sites to expand food and nutrition services for low-income seniors living in Manhattan, Queens, Brooklyn, and the Bronx. The Nourish Intake Associate (English/Spanish) will report to the Nourish Intake Manager at 788 Southern Blvd, Bronx, NY 10455. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. The Nourish Intake Associate (English/Spanish) is required to work on a Saturday three (3) times a year from 9 am to 1 pm. Responsibilities: * Check in and re-certify senior participants at mobile sites. * Entry data into web-based software Link2Feed. Training will be provided. * Rotate with other Intake Associates to provide front desk coverage and assist at mobile sites and offices, as needed. * Travel to different mobile locations, NYCHA development houses, senior buildings and community/outreach centers throughout the four boroughs, except Staten Island. * Maintain high professionalism and respect with clients, site managers, and team members. * Provide professional customer service to clients and assist with various program issues, service questions, and general client concerns. * Work in a team-oriented atmosphere, effectively communicate and collaborate with team members on various work-related projects. * Provide pantry coverage as assigned, including placing items on tables, pre-packing food items for participants, filling participants’ carts with their packages, breaking down boxes as needed, replenishing pantry items, and noting any damaged items. * Assist with reception, filing, and other clerical duties. * Other responsibilities as assigned. Qualifications: * A High School Diploma or Equivalent is required. * Ability to lift up to 30 lbs is required. * Full professional proficiency level in English and Spanish is required. * Commitment to helping the communities in need and NYCP’s work and mission. * Proficient with Microsoft Office Suite and Google Drive. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. * Weekend work may be necessary. * Travel between multiple mobile sites using New York City public transportation, including subways, buses, Metro-North, and the Long Island Rail Road. * An academic background in Human Services or social services is a plus This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $20.50/hour Benefits: * Paid Holidays * Paid Time Off, including Vacation, Personal, and Sick * Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance * Limited Purpose and dependent care FSA * 403(b) Retirement Account * Employer-Paid Life Insurance and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance * Pre-tax Transit Benefits

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: $20.00/hr Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: 3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all." In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducting intakes and assessments with potential residents;, • Working with residents to formulate and maintain relevant, meaningful case plans;, • Developing and maintaining case records that document services provided to residents;, • Providing concrete case management and current, effective resources to residents;, • Advocating on behalf of residents with city agencies and other services providers;, • Meeting regularly with residents to ensure the family is on track with case plans;, • Participating in staff meetings, case conferences, and other meetings as needed;, • Facilitate / Co-facilitate support groups as needed;, • Building service partnerships with related community-based organizations;, • Assisting in the daily operations of the work site; and, • Other duties as assigned., • This position has recurring access to vulnerable populations Qualifications: • A Bachelor Degree in human service or a related field or equivalent experience and training, • Good oral and written communication and computer skills are necessary., • Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.36 - $24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The Criminal Court Case Manager, based in the courthouse walk-in reception center, provides comprehensive, client-centered assistance to individuals and families impacted by violence and abuse. Core services provided by the Case Manager include safety assessment and risk management, orientation to court process, information about victims’ rights and role, crisis intervention and supportive counseling, criminal justice and personal advocacy, and referrals. Essential Job Functions: The Case Manager will work with clients who access the Criminal Court reception center and address their immediate needs. The Case Manager’s responsibilities include: · Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. · Provides orientation to law enforcement and court process and victims’ rights and options, and supports clients to make informed decisions; · Liaises with the Criminal Court Bureau and Special Victims Unit, County DA’s Office and assists victims scheduled for interviews with County DA’s Office staff; · Conducts client-centered safety assessment and risk management planning; · Provides short-term crisis intervention and supportive counseling in person and by telephone; · Assists victims to obtain orders of protection; · Provides updates and assists clients in reporting any continued harassment and other violations; · Assists victims to obtain Office of Victims Services compensation, restitution, and relocation assistance; · Advocates with District Attorney’s Office, police, housing, employers, schools, child protective, and other social service agencies; · Provides information about and referrals to governmental and non-governmental organizations including shelters, domestic violence and sexual assault organizations, mental health treatment, public assistance, and legal services; · Provides emergency practical assistance for clients including transportation, financial assistance, and lock replaces; · Enters data into a computerized record keeping system and maintains thorough and accurate case records and statistics; · Maintains routine administrative responsibilities include preparation of correspondence, maintenance of files, mail, e-mail and telephones; · Works collaboratively with partners including County District Attorney’s Office, Court staff, New York Police Department, NYC Mayor’s Office to End Domestic and Gender-Based Violence, and community based organizations; · Works collaboratively with other Safe Horizon programs; · Participates in staff meetings, supervision, and relevant trainings and seminars; Knowledge and Skills: Required skills: · Compassion towards victims/survivors; · Excellent interpersonal and communication skills (be assertive, collaborative, and well-organized); · Ability to work under pressure in a calm and reassuring manner; · Competency using computers, Microsoft Outlook, and systems for managing case records; · Strong work ethic and positive attitude Desirable: · Understanding of victimization and trauma; · Fluency in Spanish or another second language spoken by client population is strongly preferred; Education: Required: Bachelor’s Degree or equivalent experience Experience: Required: Training, employment, internship, and/or volunteer experience in criminal justice, social work, or related field Desirable: · At least one year of experience working in a social services, domestic violence, criminal justice, or comparable agency · Experience working with people in crisis · Experience working with diverse client population · Familiarity with legal and social service systems in NYC If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - $25.30 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.

Job Description Summary: The Bronx Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: • Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court;, • Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;, • Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;, • Safety planning and risk assessment;, • Referring victims to shelters and other services as needed;, • Assisting clients with relocation and housing;, • Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;, • Attending internal and external meetings, trainings and workshops;, • Maintaining thorough and accurate case records and statistics; None Knowledge and Skills: Required: • Understanding of the dynamics of domestic violence and other forms of victimization;, • Experience working with survivors of domestic violence;, • Excellent communication and organizational skills;, • Ability to work as part of a team while also independently generating tasks;, • Good communication skills, written and verbal;, • Computer knowledge;, • Knowledge of the Family Court and criminal justice system is preferred. Required: • Experience working with domestic violence victims; AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - $25.30 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $29.17/hr. Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders. Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Title of Position: Case Manager Department: SupportiveHousing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Conducting intakes and assessments with potential residents; Working with residents to formulate and maintain relevant, meaningful case plans; Developing and maintaining case records that document services provided to residents; Providing concrete case management and current, effective resources to residents; Advocating on behalf of residents with city agencies and other services providers; Meeting regularly with residents to ensure the family is on track with case plans; Participating in staff meetings, case conferences, and other meetings as needed; Facilitate / Co-facilitate support groups as needed; Building service partnerships with related community-based organizations; Assisting in the daily operations of the work site; and Other duties as assigned. This position has recurring access to vulnerable populations Qualifications: A Bachelor Degree in human service or a related field or equivalent experience and training Good oral and written communication and computer skills are necessary. Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.36 - $24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent, affordable, and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Senior Case Manager for one of our supportive housing programs. The Senior Case Manager is responsible for providing supportive case management services to Peter Jay Sharp residents, including assistance with obtaining public benefits, monitoring residents’ rent payments, developing independent living skills and socialization skills, and facilitating groups and recreational activities. RESPONSIBILITIES: • Maintain a caseload and provide regular case management services to these individuals, • Provide counseling and crisis intervention as necessary, • Assist appropriate residents in accessing and maintaining benefits, • Monitor and assist residents with rent payments and budgeting, • Maintain resident records and complete a variety of charting documentation to ensure compliance with the DHS contract, • Develop and implement individual service plans for each resident and assist the residents with achieving their goals geared towards independence, • Maintain communication with the Property Management department and address any maintenance issues, as well as rental arrears, • Develop and facilitate support groups and recreational activities for the residents, • Maintain relationships with community treatment providers, including substance abuse treatment programs, mental health programs, and hospitals, • Attend ongoing training to enhance the services provided to the residents, • Bachelor’s Degree in Social Work or related field, • Experience working with homeless individuals and/or people with histories of substance abuse, preferably in a residential setting, • Familiarity with policies and procedures of HUD Shelter Plus Care or DHS is a plus, • Strong organizational, writing, and communication skills, • Familiarity with psychiatric diagnoses and substance abuse Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Job Title: CASE MANAGER Reports To: Social Work Supervisor, The Chelsea Foyer Location: 202-212 West 24th Street, New York, New York 10011 Hours:40 Hours/Week; Non-Exempt (Position requires staff to be onsite. Hybrid schedule is based on program needs and at leadership discretion) Salary Range: 50k-55k based on relevant post graduate experience Job Summary: As a member of a multidisciplinary team, the Case Manager is responsible for providing a full array of counseling, case management, advocacy services, and group work services to residents of the Foyer, an innovative 40-bed residential and vocational program for young adults preparing to transition into independent living once gaining job training, employment, and educational and life-skills competencies. Major Duties: • Oversee the diverse case management needs of approximately 14 young people experiencing homelessness funded through DOHMH., • Provide direct service, including individual counseling to residents a minimum of twice a month on site., • Work with residents to develop and implement individualized action plans and goals., • Identify appropriate resources to assist young people on their journey to independent living., • Ensure residents meet expectations of their contract and support skill-building., • Assist residents in developing recreational, social skills, and budget management., • Ensure residents comply with all program policies and procedures., • Diffuse potential crisis situations and act appropriately to resolve crises., • Assist young people in developing permanent connections with caring adults., • Provide advocacy and referrals to entitlements, shelter, legal assistance, and medical needs., • Escort residents to appointments as needed., • Participate in fire drills including climbing five flights of stairs to ensure evacuation., • Work through emergencies such as fires, gas leaks, power loss, or citywide emergencies., • Work shifts independently on evenings, weekends, and holidays., • Work with security staff to ensure appropriate visitors remain during visiting hours., • Write progress notes and maintain case records in ETO, MAVEN, or other databases., • Conduct intakes for future NY/NY3 residents including interviews and orientation., • Provide aftercare services for one year to all NY/NY3 residents moving on from the Foyer., • Collaborate with program and external staff involved in resident services., • Participate in casework, staff meetings, and trainings., • Represent the program in external meetings for resources and networking., • Participate in DOHMH site visits and follow-up actions., • Effectively use Sanctuary Model tools to support a trauma-sensitive culture., • Model the seven Sanctuary Model commitments., • Integrate the SELF (Safety, Emotional Management, Loss, Future) framework., • Bachelor’s Degree required. Two years of successful experience providing residential services to at-risk youth., • Successful collaboration with community-based agencies and experience with City systems., • Ability to communicate clearly and advocate for residents., • Flexibility to work evenings and weekends as needed., • Understanding of the needs of young adults experiencing homelessness and cultural sensitivity, including LGBTQ youth., • Commitment to strength-based, youth development, and trauma-informed perspectives., • Excellent crisis intervention, advocacy, and problem-solving skills., • Strong written and verbal communication skills., • Ability to provide first aid.

Job Description JOB DESCRIPTION JOB TITLE: Case Manager-NYSSHP Singles/Yonkers RA Program DEPARTMENT: Adult Housing & Services Department FLSA: Non-Exempt REPORTS TO: Program Director LOCATION: Yonkers, NY SALARY: $40,000.00 to $45,000.00 SUMMARY: The Housing Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable single adults in permanent housing. Participants are provided with a variety of services to promote housing stability and individual well-being. Housing Retention Case Manger is responsible for following up with Coordinated Entry referrals, for completing the lease packets, ensure the administrative compliance and collection of rent, delivery of rent, for site owned or managed by Westhab. The Housing Retention Case Manager must diligently work to protect and preserve the quality of life in, and the value of, the properties which they are assigned to manage. This position requires a 24/7 work phone availability in case of any emergency. DUTIES & RESPONSIBILITIES: • Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains monthly and accurate and up today progress notes in HMIS as directed., • Able to travel within the Westchester County and attend DSS/SSI/SSD or medical appointment for the clients if needed., • Able to work one or two weekend day in the year as requested by Director, if needed. Able to work some evenings during the month if needed and as requested by Director, • Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff., • Works closely with Westhab various department to ensure compliance, and program safety; Compliance Department, Security Department and the Facility Maintenance Department., • Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (Shelters, DSS, and collaborating agencies, etc.), • Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed., • Promotes housing stability and individual well-being during program enrollment. Conducts monthly room inspections and building inspections., • Responsible for collecting and submitting all of the initial and or lease documents as directed by program director., • Responsible for reports, assessments, HQS Inspection, HUD required documentation completion and rent reasonableness in a timely manner. Responsible for keeping the client’s folders up today., • Requires the completion of various programmatic time sheets and activity log along with maintaining Google calendar updated., • Ensures that clients are following the program rules and regulations. Responsible for conducting daily wellness check with the most vulnerable clients. Serves as mediator for the clients when needed. Knowledge of crisis interventions technics., • Responsible for scheduling monthly client’s meetings in person to sign needed documentation or as often as needed. Identify program needs and makes recommendations. Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. Options for Community Living, Inc. is looking for an Assistant Case Manager to join our team! An ideal candidate should meet the following requirements: • High School Diploma or the equivalent., • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required., • Bachelor's degree in health or human services and 1 year of related experience strongly preferred., • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM, • Monday - Friday: 8:30 AM - 4:30 PM Pay Type: Non-exempt Responsibilities: The full-time Assistant Case Manager assists the case manager with the placement of homeless clients with housing and identifies permanent housing that clients can afford independently in the community. Assists with linkages to educational and/or vocational resources and budgeting skills to support clients' financial independence. Provides engagement efforts to engage landlords and retain consumers in housing. The Assistant Case Manager assists with coordination and provision of support services to clients of the housing program. Responsible for assistance with the oversight of the housing sites including safety checks and regular visits, rent payment, assisting in site maintenance, and case management services or coordination with external Care Coordinators or Case Managers, as appropriate. Implement contract regulations and assist with preparation of necessary reports to funding sources. Assist both Housing Specialists during crisis intervention, participate in case conferences and assist with maintenance of documentation/client files. • Conduct outreach and engagement efforts with landlords, brokers, realtors and clients., • Assist in identifying and inspecting rental units for potential placement., • Retrieve community resources and donations for clients., • Assists with housing placement and securing necessary benefits., • Work with clients on developing budgets and ensuring rent payments., • Provide referrals, linkage and follow up to community supports and programs., • Coach and encourage consumers in self-advocacy and self-management., • Assist to meet with clients to discuss service plan goals., • Provide frequent contact, home visits and monitoring of progress., • Accompany consumers on clinical and supportive service appointments., • Assist to coordinate services with Care Coordinator/Case Manager., • Assist with crisis intervention., • Participate in case conferences., • Assist with maintenance of binder/client files. Salary Range$36,400—$43,680 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). Services provided by Case manager include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. Case Manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Intake and assessment for individuals seeking assistance and screen for housing eligibility, • Assist Youth in the applying to Supportive housing and other permanent housing options, • Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing, • Provide ongoing support to youth in housing following exit of shelter/drop-in Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Triage counseling; Mediation for internal conflicts, • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a trauma based intervention ( ARC) for youth with more complex mental health needs and challenges., • Collaborate and coordinate with on- site mental health providers to ensure clients access to care., • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Street outreach to homeless and street involved young people, as assigned, • Facilitate Drop-in presentations related to aftercare and independent living skills, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities Qualifications: • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities., • Deep understanding of the relationship between personal experience and professional standards., • Experience working with youth who have Co-occurring Disorders, • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth., • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Understanding of harm reduction perspective, • Demonstrate the ability to work independently AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 24.74 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will meet with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Help 365 Bronx Senior Case Manager at the 1290 Hoe Ave, Bronx, NY 10459 location. This is a Part-Time position, Tuesday through Saturday, up to 28 hours a week, non-exempt. *Please note that this position includes a training period of up to one month, with a schedule of 12:00 PM to 4:00 PM. The training duration will be tailored to the individual’s progress and ability to demonstrate proficiency. After training, the regular shift will transition to 10:00 AM to 2:00 PM. Responsibilities: * Process Intakes for all new clients of the NY Common Pantry and provide emergency food assistance. * Screen all new clients using ACCESSNYC benefits calculator to assess eligibility for public benefits and/or entitlements. * Negotiate which public benefits and/or entitlements will be acquired through Help 365 case management services. * Confirm receipt of benefits and/or entitlements for each client, including Food Stamps applications through the Human Resources Administration. * Accurately enter data into all data tracking spreadsheets maintained by Help 365 Bronx. * Provide first-time emergency pantry assistance. * Maintain and enter new Pantry Memberships for ongoing supplemental food assistance. * Proceed with recertification and re-screening of benefits for Pantry Members annually. * During pantry distribution, address membership card issues that may arise, i.e. missing cards or inactive membership cards. * Enter accurate and timely case records in the client database. * Other responsibilities as assigned. Qualifications: * A Bachelor’s degree in Social Work/Human Services or equivalent experience is preferred. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Strong knowledge of public benefits/entitlements and systems. * Highly organized knowledge of case management databases is a plus. * Proficient with Microsoft Office Suite, and Google Drive. * Strong data entry and spreadsheets skills, and the ability to learn new software quickly. * Computer literate and clerical skills with typing at least 25 words per minute. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: * Paid Time Off, including Vacation, Personal, and Sick * Paid Holidays * 403(b) Retirement Plan * Pre-tax Transit benefits * Employer Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance

Job Description The Brooklyn Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: • Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court;, • Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;, • Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;, • Safety planning and risk assessment;, • Referring victims to shelters and other services as needed;, • Assisting clients with relocation and housing;, • Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;, • Attending internal and external meetings, trainings and workshops;, • Maintaining thorough and accurate case records and statistics;, • None Knowledge and Skills: Required: • Understanding of the dynamics of domestic violence and other forms of victimization;, • Experience working with survivors of domestic violence;, • Excellent communication and organizational skills;, • Ability to work as part of a team while also independently generating tasks;, • Good communication skills, written and verbal;, • Computer knowledge;, • Knowledge of the Family Court and criminal justice system is preferred., • Bilingual (English/Spanish) preferred. Education: Required: • Experience working with domestic violence victims;, • 21 hours/week; exact hours, which will fall between 9 to 5, to be determined; AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly

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