Mail Center Clerk
14 days ago
Birmingham
Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The position of Mail Services Rep is responsible for performing several different functions for Corporate Mail Center operations. The ideal candidate would be responsible for the collection and distribution of incoming/outgoing mail and packages, mail meter operation, inserting equipment operation, scanning equipment operation, correspondence reconciliation, running reports, research, and any manger delegated tasks.Responsibilities: • Mail delivery, • Inserter operation (2D, OMR, non-barcoded) print jobs, • Prioritization of inserting work based on established SLA, • Manual correspondence reconciliation, • Postage meter operation and money downloads, • Order postal supplies as needed, • Equipment maintenance, • Utilize mobile handheld devices for internal tracking of delivered goods, • Perform research in Send Suite Tracking, • Internal and offsite delivery of goods, • Scanning equipment operation, • Shipping software administration, • Business Manager reporting for postage and mailing metrics, • Provide team members with support to facilitate daily processingKnowledge & Experience:, • Experience & Industry Knowledge: 2–5 years of work experience in technical environments preferred; familiarity with mail center operations, inserting equipment, and USPS rules/regulations., • Technical Skills: Proficient in computer and keyboard use (35–50 WPM with accuracy); basic knowledge of Microsoft Excel, Word, and Outlook (including handling attachments)., • Professional Abilities: Strong written and oral communication skills; ability to maintain professionalism under stress, adapt to changing priorities, and meet strict deadlines., • Physical & Operational Requirements: Ability to lift up to 30 lbs; clean driving record with courier experience; capacity to learn new equipment, software, and processes quickly.