Customer advisor jobs in Louisville, Kentucky - Page 2Create job alerts

Job Description J&L Marketing, a distinguished digital marketing agency with Google Premier Status, is seeking a dynamic Digital Media Strategist to join our innovative team. The ideal candidate is a passionate marketer who thrives in a fast-paced environment and possesses a keen eye for detail. Responsibilities: • Client Communication and Support: Serve as the primary point of contact for clients, delivering expert guidance and responsive support throughout their digital marketing journey. Ensure they feel informed, confident, and taken care of at every step., • Strategic Thinking: Translate client goals into holistic digital strategies by connecting the dots across channels and tactics. Lead discussions that help clients see the bigger picture and understand how each component drives results., • Customer Service: Deliver proactive, personable, and solutions-focused service through all channels of communication. Anticipate client needs, respond promptly, and ensure their experience is seamless and positive., • Strategic Planning and Roadmapping: Partner directly with clients to develop and refine long-term strategic plans. Set clear objectives, define success metrics, and guide clients through an evolving digital landscape with confidence., • Client Advocacy and Relationship Building: Cultivate strong, trust-based relationships by deeply understanding each client’s business, goals, and challenges. Act as their advocate within the agency, ensuring their voice and priorities are heard., • Performance Reviews and Insights Sharing: Lead recurring performance meetings with clients, translating complex data into meaningful, actionable insights. Frame results within a strategic context and help clients make informed decisions., • Bachelor’s degree in Marketing, Advertising, or a related field (equivalent professional experience may be considered), • Customer service and account management experience, • Continuous Learning Mindset, • Experience in a fast-paced, deadline-driven environment, • Competitive Salary, • Health, Dental, Vision, and Disability Insurance, • Company Paid Life Insurance, • Vacation/PTO and Seven Observed Holidays, • Fun and Professional atmosphere, • 401k With Company Match, • Monthly Rideshare Credits Please be aware of potential job scams. J&L Marketing will never ask for personal information such as bank details or social security numbers during the interview process. If you're ever in doubt, contact us directly through our official website.