Customer service management jobs in United States - Page 15

TraxNYC is looking for a highly organized and detail-oriented Jewelry Repair Coordinator to join our team in the heart of Manhattan’s Diamond District. This is an excellent opportunity to work hands-on in the luxury jewelry industry, overseeing the repair and restoration of high-end gold and diamond pieces for clients worldwide — including celebrities, athletes, and collectors. This is a hands-on, in-person role ideal for someone who thrives in a fast-paced, precision-driven environment. You’ll play a central role in managing the full lifecycle of jewelry repairs — from intake and evaluation to coordination with bench jewelers and final quality control. Strong organizational skills are essential — you’ll be trusted with high-value merchandise, strict timelines, and direct communication with customers regarding their most meaningful pieces. You don’t need to be a master bench jeweler — but you do need a strong understanding of jewelry components, attention to detail, and the ability to manage multiple repair jobs at once while maintaining accuracy. As a Jewelry Repair Coordinator, you’ll help ensure every repair meets TraxNYC’s quality standards — from simple resizing and polishing to complex stone replacements and restoration work. Key Responsibilities: • Oversee intake and documentation of all jewelry repair items, • Evaluate condition of pieces and clearly outline scope of repair work, • Create and manage repair tickets with detailed notes and timelines, • Communicate repair estimates and turnaround times with customers, • Coordinate daily with setters, polishers, bench jewelers, and outside vendors, • Track and prioritize repair jobs to meet promised deadlines, • Inspect completed repairs for quality control before customer pickup or shipment, • Source replacement stones (diamonds and gemstones) when required, • Ensure proper handling, storage, and security of high-value repair items, • Manage resizing, prong rebuilding, stone tightening, clasp repair, polishing, rhodium plating, and restoration projects, • Handle warranty repairs and post-sale service requests, • Maintain organized digital records of all repair orders and updates, • Resolve customer concerns related to repairs with professionalism and urgency, • Track patterns to support workflow improvements within the repair department, • Track costs and profits of return processes to ensure repairs are profitable What We’re Looking For: • Experience in jewelry repair coordination, jewelry sales, or a bench jewelry environment preferred, • Strong understanding of common jewelry repair processes (sizing, prong tightening, stone setting, polishing, plating), • Highly organized, detail-oriented, and reliable, • Comfortable handling high-value diamond and gold merchandise, • Strong communication skills and ability to manage multiple projects at once, • Punctual and dependable with a professional attitude, • Knowledge of the Diamond District is a plus, • Experience using Monday.com is preferred, but not required, • Legal authorization to work in the U.S. and valid photo ID required Compensation & Schedule: Pay: $20.00 – $26.00 per hour (based on experience) Subject to increase over time based on performance Schedule: Full-time, Monday – Friday Standard shift: 10:00 AM – 6:00 PM (8 hours) Occasional weekend availability may be required Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: • Paid time off, • Employee discount, • Opportunity to work directly with high-end diamond and custom jewelry, • Hands-on experience in repair and restoration of luxury pieces, • Work with a fast-growing, respected brand in the Diamond District, • Clear room for advancement into production management or operations roles If you’re looking for a serious opportunity in the luxury jewelry world — and you’re ready to take ownership of a critical department that protects the integrity and quality of every piece we sell — we want to hear from you. At TraxNYC, every detail matters. Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Full-time Pay: $20.00 - $26.00 per hour Expected hours: 40 – 50 per week Benefits: Employee discount Paid time off Ability to Commute: New York, NY 10036 (Required) Work Location: In person

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintains client-base, • Leverage company tools, incentives & strategies to support meeting sales goals People Leader • Ensure effective communication between managers & other team members, • Support keeping other team members motivated and engaged, • Contribute new & innovative ideas to support meeting business goals, • Resolves client needs quickly and effectively, ensuring customer satisfaction, • Participates in all training and development meetings. Operations Leader: • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Uphold store standards and policy and procedures daily, • Assist in the maintenance in all areas of stock, shipping, and receiving protocols., • Identify product concerns and communicate inventory needs to support the business goals, • Comply with all point of sale register policies and procedures Customer Focus: • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 1-2 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $20- $23/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

About TraxNYC TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations. The Role We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for. This role is ideal for someone who is: • Career-focused, not clock-focused., • Solution-oriented, not excuse-oriented. Key Responsibilities • Handle all client communications (calls, emails, reviews) with precision, calm, and clarity., • Support high-end sales clients with order updates, logistics, and after-sales service., • Collaborate directly with the Sales Manager and team leads to strengthen processes., • Track and follow up on production and repair timelines with accuracy and urgency., • Identify recurring client issues and propose operational improvements., • Assist with CRM management, documentation, and cross-department coordination., • 1+ years of jewelry or luxury industry experience (required for top consideration)., • Strong communication and written skills, with a professional, composed presence., • Highly organized and adaptable — able to pivot quickly and manage multiple tasks., • Team player mindset with the humility to learn and the confidence to lead when needed., • Tech literate — able to learn CRM systems, Google Workspace, and Monday.com., • $20–$25/hr depending on experience and contribution., • Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews., • Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles., • You’re looking to “just answer calls.”, • You avoid accountability or shy away from fast-paced environments., • Take pride in your communication, presentation, and follow-through., • Want to build a career in the jewelry or luxury service industry. New York, NY 10036 Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits:

YOUR OPPORTUNITY Luxury brand looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager. YOUR IMPACT Business Leader • Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers., • Develops store strategies to optimize profitability., • Motivates team to achieve sales goals., • Ensures team demonstrates expert product knowledge to clients., • Addresses and resolves customer concerns according to company philosophy and standards., • Upholds luxury clienteling standards to provide the best customer experience. People Leader • Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment., • Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent., • Observes and coaches in the moment., • Mentors team and monitors development, including issuing disciplinary actions and performance reviews., • Continuously trains team on sales techniques, product knowledge and store operations., • Ensures team is well-trained in the brand's selling ceremony to effectively incorporate insights in every sale., • Enforces employee policies and procedures, including dress code, attendance and punctuality., • Manages scheduling, timekeeping and payroll., • Demonstrates effective communication with customers, coworkers and associates., • Leads by example and positively influences others., • Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement Operational Excellence Leader • Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs., • Ensures adherence to all operational policies and procedures., • Executes merchandising standards and quickly resolves any store maintenance issues., • Monitors accurate cash handling including opening and closing procedures, deposits and petty cash., • Understands organizational objectives and makes decisions that align with company priorities and values., • Maintains store safety standards., • Responsible for opening and closing the store. KEYS FOR SUCCESS Education: • High School Diploma/Equivalency Required, • 1-2 years of store leadership experience, preferably with luxury brands, • 3+ years of experience in the luxury retail space Competencies: • Knowledge of retail management best practices, • Track record of achieving results, • History of building, leading,motivating, and coaching teams, • Results-Driven: proven ability to understand and drive store profitability through service, • Customer-focused, • Strong leadership critical thinking and problem solving skills, • Passion for luxury product with an appreciation for design, • Entrepreneurial spirit, • Solution-oriented, • A professional, welcoming character and presentation, • Ability to generate customer delight, • Client-oriented with an excellent sense of service quality(go the extra mile spirit), • Excellent communication skills, • Strong attention to detail, • Team-oriented; “win-together” mentality, • Displays strong organizational skills and follow-through, • Technologically savvy, • Ability to work a flexible schedule based on business needs, which includes mornings/evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently, • Bending/stooping/kneeling required – frequently, • Climbing ladders – occasionally, • Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates: • Medical, Dental & Vision, • 401K, • PTO (16 days a year), • Weekly Sales Bonus Structure, • Generous Employee Discount, • Commuter Transit Benefits, • Referral bonus program OUR COMMITMENT The compensation for this position is $32.00-$34.00 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Warby Parker is searching for an Associate Store Leader to help drive our retail operations andprovide top-notch customer service. We rely on our talented Associate Store Leaders to use their exceptional leadership skills and business savvy to support their team's performance and drive the store's success. In this position, you'll work closely with the Store Leader to build a team of service-minded Managers, Opticians, and Advisors, all while executing processes andprocedures that ensure a consistently wonderful Warby Parker experience. Sound like your cup of tea (or coffee, or yerba mate)? Read on! What you'll do • Embody and communicate Warby Parker's values and brand philosophy to customers and teammates alike, • Support the Store Leader in efficiently running your location's operations within our ever-growing Retail landscape, • Manage scheduling, time-off, and payroll for all Advisors, • Act as the in-store troubleshooting expert for our point-of-sale system, • Oversee inventory management and processes, • Coach our Systems and Operations team members through skills development and process trainings, • Conduct team members' biannual performance reviews with the Store Leader and Sales Manager, • Implement initial and ongoing learning and development programs for the store team, • Provide the absolute best service to each and every customer, • Continually offer direct feedback and support to your teammates on the sales floor, • Create an inclusive workplace culture by treating all teammates and customers with respect Who you are • Backed by 2+ years in a management role at a customer-focused, operationally excellent retailer, • Confident leading a team, selling, overseeing operations, and driving financial performance, • An entrepreneurial spirit who expects the unexpected and takes calculated risks to deliver results, • Successful holding others (and yourself!) accountable and establishing trust among direct reports, • Exceptionally organized and proactive, • A collaborative team player with strong interpersonal and communication skills, • An out-of-the-box thinker and resourceful problem-solver when faced with challenges, • Able to create and share a compelling vision that inspires and motivates your team, • Unflappable and positive, reflecting Warby Parker's core values in your behavior and attitude, • A top performer in previous roles, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Summary: As part of our retail team, the East Coast Regional Manager is responsible for developing extraordinary Store Managers, creating great customer experience and impacting growth across Longchamp Boutiques through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding and passion for luxury goods and fashion. You will oversee retail store operations of a given district/region to maximize sales and profitability, define strategies to drive retail store sales, manage leaders in the day-to-day performance of their jobs and develop diverse teams that know their markets, communities and customers. Must be comfortable travelling approximately 70% of the time on the East Coast. Essential Duties & Responsibilities: • Lead management initiatives across the region including new store openings, remodels, closures, systems implementations, and organizational changes., • Maintain awareness of market trends in the retail industry. Understand forthcoming customer initiatives and monitor what local competitors are doing; initiate changes to improve the business when needed., • Drive consistent execution of brand standards, luxury service rituals, and visual guidelines across all locations, ensuring brand integrity and excellence at every customer touchpoint., • Manage the daily retail operations. Plan and implement all Retail activities to maximize sales., • Achieve the company targets in areas of net sales, budget, cost, stock and personnel., • Proactively identify underperforming locations and develop targeted action plans to improve sales performance, customer experience, and operational efficiency., • Responsible for sales, business planning, product presentation, VM, stock control, sales service, POS operations, POS promotions/marketing, operational marketing, POS upkeep and team motivation., • Development of individual and POS retail skills base, which includes understanding of POS system, reporting., • Ensure all teams have clear measurable goals & objectives (KPIs)., • Monitor store schedules and ensure they are made in line with business needs, • Ensure weekly reports are duly completed by stores. In addition, for concessions specifically, monitor reconciliation report to track performance., • Ensure Clienteling (CRM) becomes a key focus in each store, driving client opt-in, clienteling conversion and customer retention., • Ensure all training is documented, time lined and followed up., • Promote Train the Trainer culture within area., • Action yearly Manager performance reviews., • Interview, hire, and train new employees in collaboration with HR, VP/Managing Director of Retail and Retail Trainer., • Ensure compliance with all company policies, labor laws, safety standards, and loss prevention practices across the region., • Partner with HR to address employee relations matters, performance management, coaching, corrective action, and retention strategies., • Complete new hire paperwork, orientation, and collaborate with HR., • Ensure adherence to company E-Training programs., • Compile competitor information upon request., • Implementation of travel plan in liaison with VP/Managing Director of Retail., • Ad hoc duties defined by the VP/Managing Director of Retail. Requirements Minimum Requirements: • BA degree in business or a related degree or equivalent work experience & education., • 5+ years of luxury retail experience managing multi-site stores, departments or units, P&L, inventory, operations and customer service., • 5+ years of management experience leading at least a team of 6 or more, including training and coaching, with strong leadership and communication skills., • 3+ years of experience in a customer service-oriented role desired., • Experience in a multi-unit environment, knowledge of retail or hospitality industry operations and financial reporting., • Experience partnering with department store concessions and/or multi-channel retail formats preferred., • Strong planning, organizational, interpersonal and problem-solving skills., • Proven experience managing store openings, remodels, and/or expansions within a luxury or premium retail environment., • Ability to work full-time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/or holidays., • Experienced in coaching, employee engagement, leadership and soft skills training., • Ability to influence and lead senior store leaders through change, ambiguity, and growth., • Proficiency in retail reporting tools, KPI dashboards, and CRM/clienteling platforms. Knowledge, Skills and Abilities: • Understand the Longchamp brand and have true passion for the clients and product assortment., • Be a team player who values a collaborative environment., • Possess a “client first” service mentality., • Have strong sales and client experience, particularly in the luxury market., • Demonstrate strong business acumen and ability to interpret data., • Can demonstrate proven success in meeting sales goals and achieving KPI’s., • Have a strong sense of integrity and an ability to lead by example., • Extensive knowledge of retail and the operational processes., • Capable of resolving escalated issues and the ability to collaborate when necessary., • Strong executive presence with the ability to communicate effectively with senior leadership, store teams, and external partners., • Flexibility to travel extensively and adapt to changing business needs across the East Coast region. (Connecticut, Delaware, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Virginia) Physical Demands & Working Conditions: • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.?, • Travel is required approximately 70% of the time. Benefits Offered: • Medical Insurance, • 401(k) with Company Match, • Company-Paid Life Insurance, • Supplemental Life Insurance, • Accident Insurance, • Company-Paid Short-Term and Long-Term Disability Insurance, • Maternity and Paternity Leave, • Pet Insurance, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Gym Membership Reimbursement Salary Description $140,000 - $160,000, plus bonus

Join Our Team at Schutz – 540 Broadway Position: Part-Time Sales Associate Location: Soho, 540 Broadway About Schutz: Schutz, founded in 1995 by Alexandre Birman, is renowned for its bold designs, exceptional quality, and trend-setting fashion. We cater to the modern woman who is sexy, daring, and unapologetically stylish. With a global presence, we deliver extraordinary footwear, handbags, and accessories that reflect the spirit of today’s fearless fashion icon. Our 540 Broadway. Soho location is seeking a dynamic Part-Time Sales Associate to join our passionate team and bring the Schutz brand to life for our customers. Position Overview: As a Sales Associate, you will be the face of Schutz, delivering an unforgettable shopping experience that reflects our brand's values. You will work alongside a dedicated team to elevate store performance, foster customer relationships, and showcase our luxurious, trend-forward products. Your role is to make every client feel special, ensuring they leave with not only a great purchase but a memorable brand experience. Your energy and knowledge will be instrumental in driving sales and growing the clientele base. Key Responsibilities: • Provide Exceptional Customer Service: Go above and beyond to create personalized and engaging shopping experiences for each client., • Build Relationships: Foster lasting connections with clients, ensuring their loyalty and satisfaction with every visit., • Achieve Sales Goals: Consistently meet or exceed both individual and store-wide sales targets., • Client Needs First: Listen, understand, and provide tailored recommendations based on each customer’s style and preferences., • Resolve Issues with Ease: Handle customer inquiries or concerns with professionalism, offering timely resolutions to enhance satisfaction., • Maintain Visual Standards: Uphold the brand's presentation by ensuring that products are merchandised beautifully and the store remains pristine at all times., • Inventory & Shipment Support: Actively participate in the receipt and organization of new stock, ensuring that the store is always fully stocked and visually appealing., • Team Collaboration: Communicate effectively with peers, management, and corporate to ensure smooth store operations and a positive working atmosphere., • Flexible Availability: Be ready to work evenings, weekends, and holidays as needed to accommodate the store’s needs. Desired Skills and Experience: • A passion for fashion with a deep knowledge of current trends., • Exceptional interpersonal skills with the ability to engage with clients and make them feel at home., • A proactive, goal-oriented mindset with a drive to exceed sales targets., • Previous retail or sales experience is a plus but not required – we are looking for people who are enthusiastic and eager to learn., • Strong communication skills and the ability to work collaboratively in a fast-paced environment., • Positive, friendly, and confident with a genuine passion for providing excellent customer service., • Must be flexible and able to accommodate a dynamic schedule that includes evenings and weekends. Why Work at Schutz? • Be Part of a Global Brand: Schutz is a luxury brand with a strong international presence, offering you a unique opportunity to grow with us., • Career Development: We believe in nurturing talent and offering opportunities for career progression within our dynamic retail environment., • Passion for Fashion: Work with products that are not only trendy but also designed with extraordinary quality and attention to detail., • Team Environment: Join a collaborative, fast-paced, and supportive team that values creativity and innovation., • Employee Discounts: Enjoy exclusive discounts on our stunning collections to elevate your personal style. How to Apply: If you’re ready to join a fashion-forward brand and provide world-class service, we’d love to hear from you. Please submit your resume and cover letter to or apply directly through LinkedIn!

Job Description: Client Advisor Reports To: General Manager Summary: The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general. Responsibilities Sales Performance: • Achieve and exceed sales and metric goals, • Utilize product knowledge and trends to provide relevant styling suggestions, • Actively engage with customers, building relationships to drive repeat business, • Maintain knowledge of store key performance metrics and work towards targets, • Collaborate with the management team to develop action plans and sales strategies, • Customer Service/Clienteling:, • Use Product Knowledge to speak to the collection’s vision and the product’s quality Sales Floor/Operations: • Maintain the visual presentation of the store, ensuring VM standards are met, • Assist in floor sets and replenishment of merchandise as needed, • Complete opening and closing duties, • Collaborate with the management team to oversee any additional operational tasks, • Other duties as assigned The A.L.C. Style Seven! - Key responsibilities of Stylists include: 1. Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion., 2. Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic., 3. Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve., 4. Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively., 5. Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses., 6. Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering., 7. Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact. Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices. Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms. Qualifications: · Previous experience in a retail role, preferably with a fashion luxury/contemporary brand · Strong sales, customer service, and communication skills · Basic computer skills in retail point of sales system, excel, and word · Organizational skills and an eye for detail · A positive, high energy, entrepreneurial spirit · A team player who is inspired by other’s successes as well as your own · Able to work retail hours, including weekends and holidays The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading! What you'll do: • Communicate Warby Parker's values and brand philosophy to customers, • Promote an efficient, inclusive, and service-minded retail environment, • Demonstrate exceptional product knowledge and offer thoughtful, honest style advice, • Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience, • An upbeat, flexible team player who leads by example, • Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, • Open and close the store, • Help foster an inclusive culture by treating customers and colleagues with respect Who you are: • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position, • Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service, • Cool under pressure and able to adapt quickly, • A go-getter with an entrepreneurial spirit, • Curious and eager to learn, • A team player who is passionate about helping customers and teammates alike, • An innovative, proactive problem-solver, • Proud of your work and self-motivated to be a top performer, • Able to bring a positive, fun energy to the workplace, even when working long hours, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Summary: At STIIIZY, sales is a craft — something you commit to, refine, and take pride in. The people who excel here don’t see themselves as reps. They see themselves as ambassadors, competitors, and leaders who take full ownership of their salesmanship, their customers, and their impact. STIIIZY is the #1 selling cannabis brand in the country because we stay true to the culture and never stop building. We were built from nothing by people who still show up every day with the same hunger. This is where driven salespeople come to compete, to grow, and to be part of something real. And we’re just getting started. Key Responsibilities: • Own Territory Performance: Meet and exceed weekly, monthly, and annual sales targets across all product categories by fully owning the performance of your territory., • Territory Planning and Execution: Build and execute a territory plan using data, account insights, and store-level observations to drive velocity, grow assortment, and expand distribution., • Account Relationship Management: Develop strong partnerships with existing accounts through consistent communication, in-store visits, staff education, merchandising support, and complete display setup., • New Business Development: Identify and pursue new prospects, set meetings, run effective sales conversations, present product value, and close new business across STIIIZY’s full portfolio., • Account Health and Order Management: Monitor account health by tracking order frequency, identifying voids, recommending the right assortment, and ensuring collections and aged receivables are resolved promptly., • Brand Presence and Merchandising Execution: Ensure premium brand presence through proper merchandising, display execution, stock levels, compliance, and full support of all promotional and in-store programs., • Field Marketing Coordination: Coordinate Field Marketing support by scheduling CAD visits, communicating account priorities, and ensuring stores receive the right activation and merchandising assistance., • Cross-Functional Collaboration: Work with Sales Leadership, Marketing, Field Marketing, and Operations to support product launches, resolve operational issues, and strengthen retailer relationships., • Market Intelligence and Reporting: Provide ongoing insights on competitor activity, pricing changes, product trends, and store-level observations to help guide strategy., • Brand Representation: Represent STIIIZY with professionalism and authenticity, embodying our core values—Influence, Inspire, and Innovate—in every interaction. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. Duties, responsibilities, and activities may change at any time with or without notice. Technical Skills & Abilities: • Excellent customer service skills, • Oral and written communication skills, • Detail oriented sales tactics, • Proficiency with sales management software and CRM tools, • Strong ability to balance persuasion and professionalism, • Possess in-depth product knowledge and be able to conduct demos and handle objections, • Coachable, highly motivated, and driven to succeed. Education & Experience: • High School diploma, • 1-3 years of industry experience managing a high-volume territory preferred, • Outside Sales experience preferred, • Comprehensive knowledge of the field's concepts and principles., • Performs complex tasks typically following established processes. Requirements: • Must be over 21 years of age., • Available for on-site operations work Monday-Friday., • Work revolves around objectives, projects, and priorities- not hours; must be able to work weekends and holidays as needed., • Prolonged periods of standing, sitting at a desk, and/or working on a computer., • Able to stand up to 4 hours at a time., • Ability to work in multi-temperature environments, hot or cool., • Be able to stand, bend, kneel, squat, and twist for prolonged periods of time., • Must be able to push, pull, move, and/or lift 10 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance., • Must be able to access and navigate each department at the organization's facilities. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company: STIIIZY is the #1 cannabis brand in the country — known for staying true to the culture and setting the standard for what a modern cannabis company can be. Our national presence continues to grow, and so does our commitment to delivering products and experiences that resonate with real people. We operate with a growth mindset at every level of the organization. That approach fuels our core values, the Three I’s: • Influence — Lead with purpose and contribute to the culture., • Inspire — Elevate the people and communities around us., • Innovate — Think creatively, evolve constantly, and build what’s next. Our team is made up of people from a wide range of backgrounds who share a common expectation: take pride in your work and bring your strengths to something bigger than yourself. We believe in creating an environment where people can grow, contribute, and do the best work of their career. STIIIZY is expanding, evolving, and shaping the future of this industry. If you want to be part of a nationally recognized, culture-defining brand with real opportunities to grow, we’d love to meet you. Benefits & Compensation: Additional details about compensation and benefits eligibility for this role will be provided during the hiring process. All employees are provided competitive compensation, paid training, and employee discounts on our products and services. We offer a range of benefits packages based on employee eligibility, including: • Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave., • Health, Dental, and Vision Insurance., • Employee Assistance Program., • 401k with generous employer match., • Life Insurance., • Employee discounts on products and services. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintain client-base, • Leverage company tools, incentives & strategies to support meeting sales goals, • Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies People Leader • Ensure effective communication between store manager & other team members, • Identify ways to keep the team motivated and engaged, • Present new & innovative ideas to support meeting business goals, • Coach team on sales floor providing relevant and consistent feedback to improve performance Operations Leader: • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork, • Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control., • Identify product concerns and communicate inventory needs to support the business goals, • Collaborate with cross-functional business partners to support inventory goals Customer Focus: • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 3-4 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18/hr- $22/hr * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

About B&H: B&H is a globally recognized leader in the photo, video, and pro audio industries. We serve a broad customer base across multiple verticals—including education and government—by offering industry-leading products, expert guidance, and dedicated service. Our commitment to excellence makes us a trusted technology partner to institutions nationwide. Job Summary: We are seeking a highly motivated and relationship-driven Account Executive – Business Development to manage and grow our education and government customer base within a designated territory. In this role, you’ll be responsible for cultivating long-term partnerships with K–12 schools, higher education institutions, and government agencies. You will drive business through on-site visits, industry events, and trade shows, while uncovering new opportunities and delivering tailored solutions to meet client needs. Key Responsibilities: Client Relationship Management • Build, maintain, and grow strong relationships with key stakeholders in education and government institutions., • Serve as a trusted advisor, understanding each client’s specific goals, purchasing processes, and technology needs., • Identify and qualify new opportunities within the education and government sectors., • Develop customized proposals and close deals that align with customer procurement cycles and compliance standards., • Conduct regular in-person visits to schools, universities, and government agencies to assess needs and present solutions., • Represent B&H at relevant education and government trade shows, conferences, and procurement expos., • Collaborate with internal teams including product specialists, customer service, and logistics to ensure smooth execution and delivery., • Utilize CRM tools to maintain accurate pipeline data, forecast sales, and document customer interactions., • Report regularly on territory performance, client feedback, and emerging opportunities. Qualifications: • 3+ years of experience in B2B sales or account management, with a focus on education or government clients strongly preferred., • Strong understanding of public sector procurement processes, contract vehicles, and funding cycles., • Excellent communication, presentation, and interpersonal skills., • Proven ability to develop trust-based relationships and close complex deals., • Self-starter with strong time management skills and the ability to work independently in the field., • Familiarity with CRM platforms (e.g., Salesforce)., • Knowledge of photo, video, AV, or IT technology is a plus. What We Offer: • Competitive base salary plus potential for annual merit-based bonus, • Health, dental, and vision insurance, • 401(k) with company match, • Employee discounts on cutting-edge tech and gear, • A mission-driven, customer-focused work environment, • Opportunities for professional development and career advancement

Sales, Social Media & E-Commerce Assistant Angel Apparel/French Kyss 372 Great Neck Road, Great Neck, NY 11021 • From $20 an hour - Full-time BenefitsPulled from the full job description • Professional development assistance, • Parental leave, • Paid time off, • Employee discount, • Flexible schedule Full job description Sales, Social Media & E-Commerce Assistant About the Role We’re excited to welcome a motivated, organized, and upbeat Sales & Social Media Assistant to our team. This is a great opportunity for someone early in their career who has a passion for fashion, social media, marketing, and digital tools—and is eager to gain hands-on experience in a growing business. We’re looking for someone who is positive, proactive, and comfortable with technology, with strong communication skills and a willingness to learn. In this role, you’ll support sales, connect with customers, manage social media, and assist with e-commerce operations while working closely with our team day-to-day. If you enjoy platforms like Instagram, TikTok, Shopify, and even tools like ChatGPT, this is a fantastic opportunity to grow and build your skill set. Key Responsibilities Sales & Customer Support • Assist with invoicing and order management, • Answer calls and help customers with inquiries and appointments, • Create and manage content for Instagram, Facebook, and TikTok, • Assist with marketing campaigns and promotions, • Help coordinate email campaigns using Constant Contact, • Prepare line sheets and presentations (PowerPoint), • Maintain spreadsheets and reports (Excel), • Organize files and support daily office operations, • Expertise with Instagram, TikTok, and Facebook, • Shopify or e-commerce experience is a plus, • Proficiency knowledge of Excel and PowerPoint, • Experience with Constant Contact or email marketing, • Comfortable using AI tools like ChatGPT, • Strong communication and customer service skills, • Highly organized and detail-oriented, • Ability to multitask in a fast-paced environment, • A positive attitude and strong work ethic, • Confidence communicating with customers, • Interest in fashion, marketing, and digital media, • Creative mindset with awareness of trends, • Tech-savvy and open to learning new tools This is a great opportunity to gain real, hands-on experience across sales, marketing, social media, and e-commerce in a supportive and collaborative environment. You’ll build valuable skills while playing an important role in helping our business grow. Pay: From $20.00 per hour Benefits: • Employee discount, • Flexible schedule, • Paid time off, • Parental leave

ABOUT VILEBREQUIN Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Business Leader • Demonstrate role responsibility through strong business acumen by leveraging KPI’s to develop and support business driving strategies., • Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients., • Strive to achieve store sales goals., • Maintain adequate sales floor supervision., • Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience • Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince., • Deliver luxury clienteling to provide the best customer experience, both in-store and digitally., • Study and communicate collection details while assisting clients., • Ensure the customer wish list is always current with customers being notified when product arrives., • Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service., • Adhere to all corporate customer service policies., • Demonstrate effective communication with customers, coworkers, and managers. People Leader • Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment., • Lead by example and positively influence others., • Support the Store Manager’s efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent., • Enforce all store policies and procedures., • Monitor compliance with company dress code., • Monitor schedule adherence and punctuality., • Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager. Operational Excellence Leader • Perform opening and closing procedures., • Maintain company’s merchandising standards., • Maintain standards of cleanliness and organization., • Enforce company’s loss prevention procedures., • Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards., • Execute correct POS processes including proper cash handling and opening/closing the registers., • Adhere to all operational policies and procedures., • Adhere to procedures for receiving stock and shipments, • Assist in the inventory and maintenance of inventory records., • Monitor supply levels and submit store supply requests, • Safeguard company property, including key holding., • Maintain standards of cleanliness and organization., • Responsible for opening and closing the store. KEYS FOR SUCCESS Education: • High School Diploma/Equivalency Required, • 1-2 years of store leadership experience, preferably with luxury brands, • 3+ years of experience in sales Competencies: • Knowledge of retail management best practices, • Track record of achieving results, • History of building, leading,motivating, and coaching teams, • Results-Driven: proven ability to understand and drive store profitability through service, • Passion for luxury product with an appreciation for design, • Entrepreneurial spirit, • Solution-oriented, • A professional, welcoming character and presentation, • Ability to generate customer delight, • Client-oriented with an excellent sense of service quality (go the extra mile spirit), • Excellent communication skills, • Strong attention to detail, • Team-oriented; “win-together” mentality, • Ability to work autonomously, • Strong problem-solving skills, • Displays strong organizational skills and follow-through, • Technologically savvy, • Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently, • Bending/stooping/kneeling required-frequently, • Climbing ladders – occasionally, • Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for: • A generous employee discount, • Medical, Dental, and Vision insurance, • Paid vacations (16 days a year) and holidays, • A 401k plan with an employer contribution, • Weekly Sales Bonus Structure, • Tax-free commuter benefits, • Employee referral program OUR COMMITMENT The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

THE TEAM The mission of the Inventory Management Department is to enable a curated merchandise assortment and seamless retail environment to create exceptional shopping experiences. THE OPPORTUNITY Aritzia is growing, and our Inventory Management team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for curating a beautiful merchandise assortment and strategically presenting our product to inspire our clients. As the Inventory Associate, you will support with the movement of merchandise into and out of the store, while contributing to seamless operations in all aspects of the retail space. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLE As the Style Advisor, you will: • Sell clothes and earn client confidence through unparalleled styling expertise, • Deliver world-class experiences by creating meaningful, memorable moments, • Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia THE QUALIFICATIONS The Style Advisor has: • Passion for providing excellent service and outstanding customer experiences, • A commitment to learn and apply Aritzia's Business and People Leadership principles, • The ability to collaborate fluently with cross-functional partners, • The skills that are an asset to perform in the role and the appetite to continuously learn and develop oneself, • A commitment to quality and investing in results that add value to the business, • An understanding and a passion for the industry in which we operate, • An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences THE ROLE As the Inventory Associate, you will: • Efficiently and accurately process incoming and outgoing shipments to and from our distribution centres, from store to store, and to our clients, • Strategically place product in the back room, ensuring product is evenly distributed to achieve optimal balance and stocked at the ideal quantities, • Uphold the standards of product display, ensuring the right product is in the right place per the right stock level, • Enable seamlessly integrated cross-channel shopping experiences by supporting with omni-channel service management, • Support in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology support THE QUALIFICATIONS The Inventory Associate has: • A commitment to learn and apply Aritzia's Values, Business and People Leadership principles, • The ability to collaborate fluently with cross-functional partners, • The skills that are an asset to perform in the role and the appetite to continuously learn and develop oneself, • A dedication to quality and investing in results that add value to the business, • An understanding and a passion for the industry in which we operate, • An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences THE PERKS Some of the industry-leading benefits you will receive while working at Aritzia: • Product Discount - Our famous product discount, online and in store, • Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial., • Aspirational Workspace - Every detail is considered to connect to the energy of the culture ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Madison Ave location. Responsibilities: SALES LEADERSHIP: • Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager, • Strives for sales excellence and results, • Ensures selling standards are met, • Works with customers and models excellent customer service and clienteling skills, • Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: • Ensure associates are trained on product knowledge, selling skills and customer service and operations, • Provides information and feedback for Sales Associates, • Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook, • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: • Helps execute floor-set and promotional directives, • Works as a member of the team to insure all store standards are met, • Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times, • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: • Ability to operate computer/cash register, • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: • Ability to create a quality working environment that will encourage others to develop and excel, • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field), • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills (Spanish speaking is a plus), • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness, • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures The base hourly range for this role is between $19.00 and $21.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

The Assistant Director of Operations I at LaGuardia International Airport serves as the second-in-command for medium-to-large airport retail operations up to $100M, partnering with the Senior Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio. Essential Functions: • Partners with Senior Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards, • Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence, • Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations, • Develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams, • Oversees implementation of daily timekeeping review processes by Multi-Unit Managers and Shift Managers; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations, • Makes strategic hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations, • Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability, • Provides executive-level leadership development, performance coaching, and strategic guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives, • Manages complex inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations, • Collaborates with brand partners, specialty managers, and corporate teams to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact, • Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating only strategic matters to Senior Director, • Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue, • Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization, • Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures Reporting Relationship & Role Information: • The position reports to the Senior Director or Director of Retail Operations of their assigned location, • The Assistant Director of Retail Operations I position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times Minimum Qualifications, Knowledge, and Skills: Education and Experience: The combination of education and professional experience must exceed 8 years: • In a leadership role: Requires 3 years of experience supervising a team of operations professionals engaged in executing retail operations programs, • In a technical role: Requires 8 years of experience engaged in developing and delivering retail operations programs, • A bachelor’s degree in a program related to the functional area can count for 3 of the 8-year requirement Specialized Training: • Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements, • Understanding of visual merchandising principles, inventory management systems, and brand standards Specialized Skillset/Competencies/Traits: • Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments, • Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment, • Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion, • Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence, • Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals, • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment, • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals Opportunity, growth, and meaningful rewards! We offer: • Compensation: $123,527 – $154,409 + up to 33% annual bonus, • Health, dental and vision insurance, • Generous paid time off (vacation, flex or sick), • Holiday pay, • *401(k) retirement plan, • *Company paid life insurance, • *Tuition reimbursement, • Employee discounts across all company brands, • Employee assistance program, • Training and exciting career growth opportunities, • Referral program – refer a friend and earn a bonus, • *Benefits may vary by position Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Diamonds International is seeking a dedicated and detail-oriented Custom Order Jewelry Production Coordinator to ensure the smooth and efficient creation of custom jewelry pieces in Oracle. This role is critical in managing the timeline of each custom order project from conception to final delivery. You will collaborate with our customer service team and manufacturing departments to ensure all milestones are met. Key Responsibilities • Oracle Execution: Create new styles, work definitions/bill of material, and generate work orders in Oracle. Source and gather raw materials for each custom order, organize them in job bags, and prepare shipments accordingly., • Problem-Solving: Address and resolve production delays or issues promptly, ensuring minimal impact on delivery timelines and client satisfaction. Qualifications • Experience: A basic understanding of diamonds, gemstones, and jewelry., • Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) is required, experience in Oracle is a plus., • Time Management: Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment., • Attention to Detail: Exceptional organizational skills and meticulous attention to the intricate details of custom jewelry production., • Communication: Excellent verbal and written communication skills to coordinate between internal teams and provide updates to clients., • Problem-Solving: Proactive and solutions-oriented, with the ability to anticipate and address production challenges effectively., • Team Player: Positive and collaborative attitude, with the ability to thrive under pressure in a team-based environment., • Passion for Jewelry: A strong interest in luxury jewelry, custom design, and craftsmanship is highly desirable

Company Description CultureFly is a dynamic team of pop-culture enthusiasts passionate about creating unique, high-quality products for fans of all interests. Committed to celebrating and connecting communities, the company brings iconic franchises to life through curated experiences that encourage self-expression. Known for its popular subscription boxes like the Pusheen Box, The Nick Box, and Star Wars Galaxy Box, CultureFly continues to innovate in the pop-culture space. Join a team where creativity, fandom, and collaboration thrive. Role Description This is a full-time, on-site Receptionist role based in New York, NY. The Receptionist will be responsible for managing front desk operations, greeting visitors, answering and directing phone calls, scheduling appointments, and performing general clerical duties. Additional responsibilities include providing excellent customer service and maintaining a welcoming and organized reception area for clients, guests, and team members. Responsibilities: • Welcome and direct visitors to the company, • Answer all incoming calls in a timely fashion and direct calls to their appropriate and specific department., • Takes and retrieves messages for various personnel, • Manage food ordering for meetings, delivery and set up, • Receives, logs, and sends incoming and outgoing packages, • Assists in ordering, receiving, and distribution of office supplies, • Providing general clerical and administrative support to all levels, • Tidy and maintain the reception area Requirements: • Strong attention to detail, • Basic computer skills and proficiency in MS Office, • Ability to perform a variety of duties, often changing from one task to another of a different nature, • Effective verbal and written communication, • Able to meet deadlines in a fast-paced apparel company, • Excellent time management and organization skills, • Ability to prioritize tasks and organize to do’s, • Self-directed, able to work independently Salary Range: $50,000 - $65,000

You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role. In this role you will: • Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;, • Provide excellent customer service., • Create new user accounts., • Install, upgrade and support Apple OSX, Windows OS and any other authorized applications., • Manage desk moves and changes., • Create, manage and maintain Desktop build images., • Produce “how to” guides on systems usage to aid customers and other technical support staff., • Proactively monitor IT systems and preventative measures taken to reduce system downtime., • Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies., • Ensure PC asset management processes are followed. The successful candidate will have: • Some 1st and 2nd line support experience, • Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365)., • Experience with Apple hardware and software., • Understanding of basic networking protocols and principles for troubleshooting., • Desktop Imaging and standard build creation., • IOS & Android setup, configuration, and support., • Pro-actively work on tickets/incidents in the departments queue., • Previous experience with Windows, Apple OS, Microsoft Office and Adobe products, • Server Exposure, AD, VMware, File/Print servers.

Buyer Assistant Overview: London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a Buyer Assistant to join our Buying team at our corporate location in Glen Head, NY. Responsibilities: • Supports watch buyer in all administrative functions., • Helps buyers communicate with vendors on product costs, quantity, quality and/or delivery times., • Assists with the processing of special orders, purchase order entries, cancellations and changes, and product details, • Create item descriptions, • Administrative – Data entry, prepares reports for management and corporate; audits all receipts before sending to corporate; researches customer/product information through various systems., • Communicates with stores, inventory and vendors to locate product, • Request store transfers Qualifications/Experience: • 1-3 years experience working in a buying office or assistant buyer., • Understanding of detailed reporting., • Excellent communication, follow-up and organizational skills., • Ability to problem solve and to learn new systems., • Good computer skills, proficiency in excel and word., • Must be detail oriented with strong customer service aptitude. Preferred Qualifications: • Knowledge of jewelry & watches a plus. Job Type: • Full-time Salary: • $25.00 - $30.00 Benefits: • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance Shift: • Monday – Friday, • In Office, • Seasonal weekend Availability We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Job Summary We are seeking an experienced and dynamic Store Manager to oversee daily operations at our retail location. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves managing staff, ensuring excellent customer service, maintaining inventory control, and driving sales growth to meet business objectives. The Store Manager will be responsible for creating a welcoming environment, supervising team members, and implementing strategies to enhance store performance. Responsibilities • Lead and supervise store staff, including hiring, training, and evaluating performance, • Oversee daily store operations to ensure smooth functioning and adherence to company policies, • Manage inventory levels through effective stock control, purchasing, and merchandising strategies, • Implement sales strategies to meet or exceed sales targets and improve overall store profitability, • Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction, • Monitor cash handling procedures, POS transactions, and cashiering activities for accuracy and security, • Coordinate marketing efforts to promote products and increase foot traffic, • Conduct employee orientation, training & development sessions to foster a motivated team environment, • Manage scheduling shifts efficiently to ensure adequate coverage during peak hours, • Maintain organized bookkeeping records, payroll processing, and budget management, • Utilize organizational skills for inventory management, pricing adjustments, and stock replenishment, • Proven management experience in retail or grocery store environments with supervisory responsibilities, • Strong background in retail sales, inventory management, merchandising, and POS systems, • Demonstrated leadership skills with experience in team management and employee development, • Familiarity with retail math, budgeting, cash handling procedures, and sales management techniques, • Excellent communication skills in multiple languages preferred; bilingual abilities are a plus, • Experience with recruiting, interviewing potential employees, and conducting employee orientation sessions, • Knowledge of marketing strategies and wireless sales is advantageous, • Prior assistant manager or supervisory experience is highly desirable, • Ability to manage multiple tasks efficiently with strong organizational skills and time management capabilities

Overview The Training & Quality Manager, Customer Care will be responsible for the design, development and implementation of training programs to ensure we deliver a luxury experience to our clients and deliver on our mission to share in life’s exceptional moments. David Yurman’s growth across all our sales channels is bringing an expansion to our contact center, including new and expanded programs, specialties and technology. This position requires a proven track record in training – design, development and implementation and the ability to work independently while leading and developing direct reports and impacting the development of other team members through training and quality programs. About Us David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at retail stores throughout the United States, Canada, Hong Kong and France and at locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers. Our Values At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance. Responsibilities: • Collaborate with Contact Center managers of Core team, Sales and Clienteling, Operations and Care and Service to identify learning needs throughout the department., • Partner with the Learning & Development team to deliver live, product-focused training experiences tailored to Customer Care., • Design, develop and implement training programs and SOPs, independently and in collaboration with intradepartmental business partners and cross functional departments., • Utilize a variety of delivery formats, including instructor-led, web-based, and blended learning, to support diverse learning styles and maximize engagement., • Review and update current training including new hire onboarding training materials., • Drive Holiday readiness through the development and continuous refinement of the Seasonal training program, ensuring consistent performance, efficiency and brand-aligned client experience during peak periods., • Lead training and communication for new product launches, business campaigns, tech updates, and process changes to ensure smooth adoption and minimal disruption to service levels., • Revamp and continuously maintain knowledgebase and other agent-facing content., • Oversee quality calibration sessions with the leadership team to ensure consistent and fair evaluation standards., • Ensure training programs and the Quality Assurance scorecard are aligned with service and brand standards, reinforcing luxury-level communication and Core Values-aligned behaviors., • Guide and align the Customer Care leadership team to deliver consistent and effective performance feedback and coaching., • Lead, support, guide, and develop the Supervisor of Training, Quality and Comms. and Quality Assurance Coordinator., • Analyze quality and service performance metrics to identify trends and root causes, partnering with Customer Care leadership to implement targeted strategies that drive measurable performance improvements. Qualifications: • Minimum 3 years of experience in Learning & Development., • Experience working in a customer contact center environment., • Understanding of contact center quality assurance scoring, calibrations and coaching., • Experience with instructional design and program design and delivery., • Previous experience delivering training or coaching., • Creative approach to training and a desire to make learning interactive., • Effective interpersonal and presentation skills., • Desire to be a change agent., • Ability to be agile and work in ambiguous environments., • Demonstrates passion and compassion for customers and team members., • A self-starter with strong prioritization, management, and organizational skills., • Enthusiastic team player with a strong sense of ownership and can-do attitude., • Bachelor's degree preferred., • Experience with luxury brand, a plus. The expected annual salary for this role is $80,000-$95,000. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences for customers. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how they're made.) Acting as both a coach and team player, you'll lead your store's Opticians and jump in to consult customers as needed. Our ideal candidate is a lifelong learner who's able to embrace challenges, foster an encouraging work environment, and help Warby Parker grow. Sound like the job for you? Read on! What you'll do Optical duties • Work directly with customers to help meet all of their eyewear needs, • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy, • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests, • Use your expertise to explain prescription terminology and product offerings to customers Leadership responsibilities • Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor, • Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement, • Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants, • Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees' engagement and job satisfaction, • Support general store systems, inventory databases, and business operations Who you are • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who's been in a management position for 2+ years, • A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards, • Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team, • Passionate about the eyewear and retail industries, • A clear and effective communicator-you can break down technical terms for customers to easily understand, • Dedicated to going above-and-beyond to make customers (and your teammates!) happy, • Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment, • Someone who takes your work very seriously, but not yourself, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H’s exemplary level of care and satisfaction. Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience. Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role. Essential Responsibilities: • Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests., • Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions., • Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc., • Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests., • Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames., • Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned., • Communicates with our customers in a professional and courteous manner., • Actively builds relationships with customers and demonstrates by actions that the customer can count on us., • Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes., • Uses good judgment to escalate customer issues or communications as appropriate., • Makes issue resolution decisions independently within prescribed guidelines., • Understands Customer Service processes., • Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.) Additional Responsibilities: • Provides support for process improvement, cost reduction, & service improvement initiatives, • Assists team members as needed, • Assists other teams as needed, • Participates in and contributes to departmental initiatives and community activities., • Other responsibilities as assigned by manager. Specific Knowledge, Skills and Abilities: • Highly responsible. Able to take ownership of an issue and see it through resolution., • Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload, • Works well in a team and collaborative environment, • Exceptional communication skills — both oral and written, • Is courteous and professional in all interactions, • Detail-oriented and critical thinker, • Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management., • Knowledge of Microsoft Office and general office productivity tools., • Open and able to learn new technologies and systems and can adapt to change Preferred Education, Experience and Licenses: • 1 year in a customer facing role or 2 years in an office setting preferred., • College education preferred.

Job Title: Customer Success Coordinator Location: Matawan, NJ (Onsite) Travel: Up to 25% Language Requirement: Bilingual (English & Spanish) Position Overview The Customer Success Coordinator is a relationship-driven role responsible for delivering a seamless, high-touch onboarding and support experience for new store partners. Acting as a primary point of contact, this individual will guide store owners and managers from initial onboarding through early operations, ensuring a smooth transition and strong foundation for long-term success. This role requires close collaboration across internal teams, strong organizational skills, and a proactive, service-oriented mindset to create a consistent, efficient, and “white-glove” experience. Key Responsibilities • Serve as the primary point of contact for new store owners and managers throughout onboarding and early operations., • Build strong, trust-based relationships and act as an advocate for store needs internally., • Coordinate cross-functional onboarding efforts across internal teams, vendors, and store stakeholders., • Lead or support recurring onboarding/status calls to ensure alignment and progress., • Guide new stores through onboarding requirements including documentation, system access, and training., • Translate store needs into actionable items for internal teams and provide clear status updates., • Deliver a high-quality, personalized onboarding experience that reflects a strong customer-first approach., • Monitor onboarding timelines and proactively address risks, delays, or gaps., • Identify and resolve miscommunications, ensuring clarity on next steps and accountability., • Support stores during the first 30 days post-opening, connecting them with resources as needed., • Capture feedback and insights to continuously improve onboarding processes and the overall customer experience. Qualifications • Bachelor’s degree or equivalent work experience preferred., • 3–5 years of experience in customer success, onboarding, account management, operations, or a related field., • Bilingual fluency in English and Spanish (required)., • Strong organizational and multitasking skills with the ability to manage multiple priorities simultaneously., • Excellent communication and interpersonal skills with a customer-centric mindset., • Proven ability to collaborate cross-functionally and influence without direct authority., • Ability to anticipate challenges and proactively drive solutions., • Comfortable facilitating meetings, training, and onboarding sessions., • Proficiency in Microsoft Office and familiarity with CRM, onboarding, or project management tools.

Position Summary: The Loeffler Randall Retail Sales Associate will embody a positive customer centric attitude and focus on creating lasting relationships with each guest in store. They will provide an energetic environment around the product and create thoughtful experiences for anyone who enters the store. This role will act as a brand ambassador that reflects the company’s values, aesthetics, and entrepreneurial environment. Essential Functions: · Greet and engage with each customer · Facilitate an energized pace and service-oriented mindset · Provide courteous, helpful, and efficient service to customers in all areas of the store, including the sales floor and fitting area · Speak effectively to product knowledge, including how items fit, material information, sustainability, and other key features to assist customers in their purchasing decisions · Share brand and company story, including charity partners, sustainability efforts, and other areas important to our business to engage and educate customers · Maintain productive customer relationships and provide an approachable, inspiring and personalized shopping experience · Engage with the local community and partake in store events and outreach opportunities · Participate in special in-store events · Utilize slow periods by connecting with clientele on new product, sales, and follow up on their recent purchases · Uphold all store policies and procedures · Write a thorough e-mail recap of sales, traffic, and customer connections when closing the store · Manage the opening and closing store checklist · Field and communicate all customer service needs that and train associates on situational interactions · Participate in regular inventory counts and communicate and store shrinkage · Uphold the high standard of organization and cleanliness on the sales floor, back stock area, fitting room, and restrooms · Maintain integrity of all visual display presentations · Support Retail Management in projects as needed · Utilize the website and team to stay up to date with LR product launches, company news and community outreach · Adhere to the dress code and inspire the retail team by bringing your personal style to the role and dressing in LR inspired looks Education and Experience: · Minimum high school diploma or equivalent · Minimum of 1 year of retail experience Knowledge, Skills and Abilities: · Experience in a retail environment, understanding customer service standards, including providing courteous, helpful, and efficient service · Awareness of effective sales strategies and techniques for engaging customers and driving sales · Strong verbal communication skills for greeting customers, sharing product knowledge, and conveying the brand story · Ability to engage and connect with customers, providing an inspiring and personalized shopping experience · Ability to adapt to a fast-paced retail environment and facilitate an energized pace in the store · Ability to stay informed and up to date with product launches, company news, and community outreach efforts · Ability to represent the brand in a positive and professional manner, both in-store and during community outreach activities Physical Requirements The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to stand and walk for extended periods (often 8 hours or more). · Frequent movement around the store, including bending, stooping, reaching, and crouching. · Ability to lift and carry items typically weighing up to 25-50 pounds. · Maintain a high energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities · Regularly required to speak clearly and hear the spoken word as well · Regularly required to read and write clearly

Summary: Act as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience. Responsibilities include but are not limited to: • Able to execute Client Experience Expectations, ensuring brand’s goals are met for every client interaction, • Able to manage client expectations, • Able to learn and adhere to operational processes, • Able to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client base, • Maintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgably, • Support all operational tasks as needed—being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Operations Supervisor when interacting with merchandise, • Support visual floor moves and maintain visual standards as needed, • Able to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoY, • Ability to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately Qualifications/Skills • Proficiency in Mandarin required, additional languages is a plus, • Bachelor’s or relevant degree preferred, • 1-3 years of experience in sales or customer service, • excellent communication skills, • knowledgeable on trends and adept with styling, • genuine curiosity to build long term relationship with clients, • excellent storyteller, • strong organizational skills We are an Equal Opportunity Employer M/D/F/V. In compliance with the New York City salary transparency requirements, the potential salary for this position is $21/hour, which represents a range commensurate with experience, knowledge, and skills required.

Elevate Your Hospitality Career and Step Into the World of Bespoke Luxury: If you thrive on delivering exceptional guest experiences and possess the polish of a seasoned hospitality leader, this is your invitation to transition into a world of refined service and timeless style. Our downtown bespoke atelier is seeking an accomplished Full-Time Stylist — a client-facing role that blends artistry, precision, and high-touch hospitality. You will guide discerning clients through the creation of their custom wardrobe: curating fabrics, designing garments, and ensuring flawless measurements and fittings. No tailoring or fashion experience is required — we’ll teach you the craft. The four years of experience required is in reference to your hospitality experience. What we can’t teach is the grace, confidence, and meticulous attention to detail you’ve developed in the world’s finest dining rooms, luxury hotels, or private clubs. The Ideal Candidate Will Possess: • Managerial or Maitre D’ experience in upscale dining, luxury hospitality, or private clubs, • A proven ability to anticipate needs and deliver exceptional service to high-net-worth clientele, • Proficiency in email and basic computer applications (Word, Excel, Asana, etc.) and 30+ WPM typing speed, • Strong multitasking, organisational, and leadership skills, • Comfort with client relationship management software (Salesforce a plus), • An eagerness to learn and master the art of bespoke menswear The Benefits of Joining Our Team: • Competitive salary with uncapped sales bonuses ($100k+ first year, $150k+ potential by year 3), • Full benefits: Health, dental, vision, paid time off, 401(k) with 4% match, commuter benefits, • Streamlined and consistent schedule — no late nights or double shifts, • Potential opportunities for domestic travel to serve clients nationwide, • Wardrobe allowance: $15,000/year in custom clothing + substantial employee discounts If you excel at orchestrating seamless, memorable experiences and aspire to bring that expertise into a luxury environment, this is your opportunity to redefine your career while staying true to your passion for service. Compensation Details Compensation: Salary ($84,000.00 - $200,000.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses Required Skills • Multitasking, • Customer Service Skills, • Client Relations, • Sales Skills, • Negotiation Techniques, • Attention to Detail, • Organized, • Communication Skills, • Computer Use, • Problem Solving Skills, • Organization, • Adaptability, • Sales Driven, • Time Management, • Computer Proficiency, • Teamwork, • Travel, • Creativity, • Eagerness to Learn, • Interpersonal Skills, • Wine Knowledge, • Professionalism, • Salesforce Experience, • Learning agility, • Upscale Dining Experience, • Networking skills, • Ability to Deal With High Net Worth Individuals, • Interest in Fashion, • Client Relationship Management

We are seeking a motivated Stock Manager to join our growing team. In this pivotal role, you will support the day-to-day operations of our new store, working closely with the US business leader. This is an excellent opportunity to be part of a dynamic and fast-paced environment at the forefront of Miista’s expansion into the US market. Key Responsibilities: • Shipment Handling: Receive, unload, and organise merchandise arriving from our regional warehouse., • Inventory Management: Maintain and organise stock efficiently for easy access and perform regular inventory counts to reconcile discrepancies., • Returns handling: coordinate the returns handling and reverse logistics inflow., • Product Preparation: Ensure all products are accurately labelled and priced for in-store and online sales., • Team Collaboration: Work closely with the sales team to ensure products are readily available for customers., • Customer Service Support: Assist customers as needed, directing them to products and answering queries., • E-Commerce Fulfilment: Process and manage returns from the US domestic market and prepare e-commerce orders from the retail location., • Stock Transfers: Coordinate end-of-season or terminal stock transfers back to the regional warehouse., • Event Support: Assist in organising yearly physical pop-ups in the NY area, ensuring proper stock handling for these events., • Safety Compliance: Follow all safety guidelines and procedures when handling merchandise and stock. Qualifications: • High school diploma or equivalent., • Prior experience in retail or warehouse operations is preferred., • Ability to lift and move heavy items., • Strong organisational skills with attention to detail., • Excellent communication and interpersonal abilities., • Ability to work both independently and collaboratively with a team., • Flexibility to work evenings, weekends, and holidays as required. Physical Demands & Work Environment: • Physical Requirements: Ability to lift and move heavy objects, stand for long periods, and perform repetitive tasks., • Work Setting: The role will be performed in a retail and warehouse environment, with exposure to dust, noise, and other environmental elements. Regular interaction with customers and team members is expected. Why Join Miista? • Be a part of our exciting journey as we expand into the US market., • Collaborate with a passionate and innovative team., • Enjoy a vibrant work environment in the heart of New York City. How to Apply: If you are excited about this opportunity and believe you have the skills and enthusiasm to be part of Miista’s journey, we’d love to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience. Miista is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder reports to the Store Manager. Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward, • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Support a positive work environment, • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners, • Support performance initiatives set out by Store Management, • Support inventory functions as set out by Store Management, • Protect all company assets including cash handling, inventory etc., • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management, • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a retail apparel environment preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Strong organizational skills, writing and communication skills, • Comfortable and savvy with computer technology and software within PC and iOS platforms, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Job Description The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance. Key Responsibilities: 1. Omnichannel Order Flow Oversight & Boutique Coordination · Monitor Ship-from-Store (SFS), Click & Collect (C&C), and Store-to-Web (STW) order flows within OneStock (OMS) · Identify fulfillment exceptions, delays, or risks to SLA compliance · Coordinate with boutiques and internal teams to re-orchestrate orders in OneStock when required (e.g. reassignment, escalation, follow-up) · Act as the primary operational contact for boutique teams on omnichannel order-flow topics 2. Operational Issue & Ticket Management (Boutiques & IT Partnership) • Monitor and manage omnichannel, system, and boutique-raised operational tickets, • Partner closely with IT teams on investigation, prioritization, and resolution of boutique issues, • Coordinate communication and follow-up between boutiques, eCommerce, and IT until closure, • Contribute to identifying recurring issues and continuous improvement opportunities 3. Systems Training, Adoption & Rollout Support • Lead training on day-to-day usage of Group omnichannel tools (OMS, retail systems, clienteling platforms), • Assist with rollout of new features, system updates, and process evolutions to boutique teams, • Partner with IT teams to support testing, validation, and deployment of omnichannel system updates 4. Process & Guidelines Coordination • Maintain and update operational guidelines for omnichannel services, • Support standardization of processes across boutiques in line with Group frameworks 5.Marketplace & Assortment Execution Support • Support updates to marketplace assortments and product availability Job Requirements: • 2–4 years of experience in ecommerce, retail operations, or omni channel coordination, • Experience working with One Stock, or retail systems (order management, POS, clienteling), • Strong organizational skills and attention to detail, • Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service), • Structured, process-driven, and solution-oriented

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintains client-base, • Leverage company tools, incentives & strategies to support meeting sales goals People Leader • Ensure effective communication between managers & other team members, • Support keeping other team members motivated and engaged, • Contribute new & innovative ideas to support meeting business goals, • Resolves client needs quickly and effectively, ensuring customer satisfaction, • Participates in all training and development meetings. Operations Leader: • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Uphold store standards and policy and procedures daily, • Assist in the maintenance in all areas of stock, shipping, and receiving protocols., • Identify product concerns and communicate inventory needs to support the business goals, • Comply with all point of sale register policies and procedures Customer Focus: • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 1-2 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18- $22/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

AJ Madison is currently seeking a Showroom Receptonist join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays. Essential Duty and responsibilities: • Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers;, • Partner with internal staff to make sure every client has a noticeably better experience;, • Answering and directing telephone calls;, • Taking and relaying messages;, • Tracking daily customer traffic, • Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions., • assisting in converting said quotes or reaching out to salespeople for continued follow-up., • Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready, • form of payment, • Adjusting payment as needed and/or bringing any issues to the salesperson owning the order., • Items, • delivery date, • Following up with clients post-delivery, • thank you cards/messages, • ensure the delivery/installation went well, • answer any questions and potentially connecting the client with either their salesperson or Customer Service., • Assisting in growing future business., • Answering customer service and general inquiries,, • Receive all incoming packages, mail, and additional deliveries;, • Support office management duties and showroom operations, • Manage office supply and inventory, furniture, and food/drink orders., • Partner with showroom & corporate marketing teams to execute and recap local market events, • Assist with experiential projects and gifting as needed, • Follow local events SOP and checklists to track plans, run of show, and event prep, • Handle all local logistics (big and small) for events - including but not limited to service, • providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.), • contracts, submit invoicing, payments, schedules, communication, follow up, invites,, • attendee lists, mailings, and more, • Research new service providers for event projects as needed, • Provide all necessary receipts, invoices, documentation to corporate marketing, • Work with local event production resources and vendors as required, • Travel within local markets to execute community/trade events and drive community, • engagement/awareness Skills and Qualifications: • A minimum of 4 years’ experience in a customer service-related field, • Strong customer experience background & skills;, • Professional appearance;, • Outstanding attention to detail, organized, collaborative, and creative individual;, • Excellent writing and communication skills;, • Proficiency in software applications including Microsoft Word, Excel, and Outlook;, • Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc., • Ability to multi-task while maintaining strong attention to detail;, • Ability to take initiative, be proactive, and work independently;, • Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;, • At least a high school diploma or equivalent;, • Must be available to work Sundays.

Company Description CADAR is a luxury jewelry house based in New York, known for its innovative, art-forward designs and exceptional craftsmanship using 18k gold. Established in 2015 by designer Michal Kadar and Avraham Kadar, the brand reimagines gold as a sculptural and fluid material, handcrafted by skilled artisans in Italy and New York. CADAR has received widespread industry acclaim, including awards such as FGI “Rising Star” and COUTURE Best in Gold. In 2025, the House opened its flagship boutique in the Meatpacking District of New York City, blending luxury retail with a creative and architectural concept that embodies its aesthetic vision. Role Description This is a full-time on-site role located in New York, NY, for an Ecommerce Specialist. The Ecommerce Specialist will oversee and manage the company’s online store, ensuring optimal website performance and providing an engaging customer experience. Responsibilities include updating product listings, analyzing website metrics to improve conve rsion rates, coordinating sales strategies, and addressing customer inquiries promptly and professionally. Collaboration with marketing, sales, and design teams will also be a key part of the role to help enhance brand visibility and online engagement. Qualifications • Strong proficiency in E-Commerce and proficiency in improving online sales performance, • Excellent Analytical Skills for website performance tracking, metrics analysis, and strategy implementation, • Exceptional Customer Service and Communication skills to engage with customers and internal teams effectively, • Experience in Sales and the ability to contribute to revenue generation through digital platforms, • Familiarity with digital marketing tools, website management, and CMS platforms is a plus, • Strong organizational and time-management abilities, • Bachelor’s degree in Business, Marketing, E-Commerce, or related field preferred

About Role Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. Our Bespoke division provides a luxury one on one shopping experience for customized engagement rings and wedding bands. We are seeking a Sales Manager to lead a team of bespoke diamond specialists. The Bespoke Sales Manager will be responsible for elevating the client experience for custom bridal pieces. You will play a pivotal role in managing our sales team, driving growth, growing client relationships and ensuring exceptional customer experiences. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment. Responsibilities Sales • Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual sales plans, • Deepen client relationships by delivering a personalized and elevated experience that builds loyalty, • Manage and motivate the team to consistently achieve or exceed sales targets, • Develop sales tactics with the sales team to increase closing rate, • Ensure the team follows CRM guidelines and maintains consistent and timely communication with clients, • Lead client development strategies to cultivate new clients, • Drive business through key product pillars and KPIs Service • Execute in all things with a client-centric approach, • Handle all customer escalations across Bespoke and fine jewelry, • Lead, model and coach based on client feedback and elevate the Ring Concierge experience, • Provide management presence in the showroom or boutique, coaching the team and ensuring the highest standards of client experience are being delivered at all times, • Optimize hospitality to create unique experiences, • Take action on client feedback to improve customer service, • In tandem with the customer care team, handle all client escalations promptly and effectively, ensuring their concerns and issues are addressed in a timely manner Talent • Attract, hire, and retain top talent to cultivate a climate of high performance, • Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance, • Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results, • Utilize training and development opportunities to effectively support growth and development to drive performance Operations • Oversee team inboxes to ensure timely, high-quality client communication, • Hold the team accountable to response-time and follow-up expectations, • Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement, • Ensure exceptional operational support to drive sales and service, • Manage efficient back of house and ensure consistency with established operational procedures, • Identify and execute efficiencies and best practices, • Ensure compliance with all internal control procedures, • Act as liaison between sourcing, production team and sales team as well as to other departments within the company About You • Excellent communication and interpersonal skills to build rapport with clients and provide exceptional customer service, • Deep knowledge of diamonds, including quality assessment, grading, and industry standards, • Passion for luxury products, fashion trends, and a keen eye for design aesthetics, • Strong analytical skills to interpret sales data and make data-driven decisions, • Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment Requirements • 10-15 years of experience in luxury sales, preferably in the diamond or high-end jewelry industry, with a minimum of 3-5 years of experience in a managerial role, • Strong leadership and team management skills, with the ability to inspire and motivate sales professionals, • Proficiency in CRM software or other sales tools, • Accredited Jewelry Professional or Graduate Gemologist degree from GIA, a plus Details • Full-time role, based between our Midtown NYC office and our SoHo boutique, • Showroom Hours: 9:00 am to 6:00 pm and SoHo boutique retail hours as needed, • 401k with employer match program, • Generous employee discounts on our fine jewelry, • Paid time off, including an extra allowance of 3 days annually for religious observances, • The salary for this position is $130,000 commensurate with experience

Job Description : We are seeking a passionate and customer-focused Sales Associate to join our high-end porcelain boutique in New York. This is an exciting opportunity to work in a luxurious retail environment and provide exceptional service to our discerning clientele. Key Responsibilities : • Welcome and Engage Clients : Greet every client with a warm, positive attitude and create a memorable first impression. Build meaningful relationships by understanding their preferences and needs ;, • Curate Shopping Experience : Offer personalized guidance and product recommendations to enchance customer journey and showcase the beauty and quality of our porcelain collections ;, • Product Expertise : Maintain deep knowledge of our collections, including features, benefits, and car instructions, to provide accurate and insightful advice ;, • Achieve Sales Goals : Drive sales by combining exceptional service with effective upselling stratagies, ensuring clients leave satisfied and inspired ;, • Visual & Inventory Excellence : Assist with inventory management, stock replenishment, and the upkeep of visually stunning merchandise displays that reflect the boutique's luxury standards ;, • Transaction Accuracy : Handle cash, card, and other transactions efficiently and with attention to detail ;, • Team Collaboration : Foster a supportive and cooperative work environment, sharing knowledge and contributing to the boutique's success. Qualifications : • Previous retail sales experience, ideally in luxury or specialty goods ;, • Strong interpersonal and communication skills, with a focus on relationship-building ;, • Passion for high-end products and an appreciation for fine craftmanship ;, • Ability to work flexible hours, including weekends and holidays ;, • Positive attitude, professionalism, and a strong work ethic. Benefits : • Competitive hourly wage ;, • Opportunity to develop sales skills in a luxury retail setting ;, • Exposure to high-end products and an upscale clientele. If you are a polished professional with a passion for excellence and luxury, we would love to hear from you. Salary will be negotiated based on Skills and Experience.

Location: On-site (Diamond District, Manhattan) Compensation: $20-$30 per hour (based on experience) Schedule: Full-Time About Vookum Vookum is a leading New York City-based luxury watch dealer and content creator, dedicated to offering high-quality timepieces and impeccable customer service. Vookum provides competitive pricing for luxury watch brands such as Rolex, Patek Philippe, Audemars Piguet, Cartier, Omega, Tudor, and more. With a robust online presence across platforms like TikTok (@vookum), Instagram (@vookum), and YouTube (@vookummedia), we aim for transparency in the secondary watch market. We take pride in maintaining trust and excellence in the luxury retail industry, ensuring an exceptional shopping experience for every customer. Role Description We are seeking a full-time eCommerce Associate to join our team on-site in New York, NY. The eCommerce Associate will manage our online store, oversee the product catalog, and ensure excellent customer experiences. Responsibilities include updating product listings, processing online orders, and managing customer inquiries. The position offers an opportunity to work in a fast-paced retail environment within the luxury market. Qualifications • Experience with Shopify, WooCommerce, or other CMS platforms., • Experience with listing on eBay or similar online marketplaces., • Ability to write copy for online listings., • Strong attention to detail, time management, and organizational skills., • Prior experience in luxury retail is a plus., • Knowledge of luxury timepieces is a plus., • Bachelor's degree in Business, Marketing, or related field, or equivalent experience preferred. Check us out on social media: TikTok: Instagram: YouTube:

Past experience in the fashion industry is required. Past experience in the luxury or lingerie industry is strongly preferred. Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers. Job Description As a Part-Time Sales Associate at our Soho Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur. Key Responsibilities • Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual., • Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service., • Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment., • Manage productivity in down time and maintain cleanliness/organizational standards., • Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences., • Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships., • Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested. Essential Qualifications and Skills • 2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred., • Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail., • Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management., • Excellent verbal, written, and interpersonal communication skills., • Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities., • Proficiency in POS and outreach systems., • Energetic and confident personality mixed with a strong work ethic. Additional Details Part-Time Start Date: ASAP Hourly Rate: $21 BOE + Allowance + Commission Interested in joining Fleur du Mal’s Retail Team? Send a note to with your resume, 'Part-Time Soho Sales Associate' as the subject, and why you're drawn to this opportunity. xx

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. In partnership with the VP of Human Resources, this role drives the people strategy for J.Crew’s corporate workforce. The ideal candidate will serve as a strategic collaborator, ensuring HR initiatives align with and support business objectives. This position leads the implementation of HR programs that enable meaningful change across designated business units and will support the following client groups: Shared Services and Product & Sourcing, Primary responsibilities include: • Partner with business leaders to advance the people strategy across assigned business units, with primary focus on Talent Management & Development, Performance Management, Succession Planning, Diversity, Equity & Inclusion (DEI), and Change Management, • Serve as a strategic advisor to leaders on people-related decisions, providing forward-thinking guidance on the business implications of organizational and talent choices for shared services and product & sourcing client groups, • Coach and develop business partners to strengthen their leadership capabilities, • Proactively identify and recommend solutions for talent, organizational, and workforce challenges to HRBP and senior business leaders, • Lead implementation of company-wide HR programs, ensuring relevance to business needs and alignment with organizational goals; provide actionable feedback to HR leadership on evolving business requirements, • Drive talent planning processes across assigned business units, • Assess organizational health, diagnose potential risks, and develop mitigation strategies for assigned business units; collaborate with Associate Relations as needed, • Champion organizational values and culture throughout the business, • Serve as the HR expert for all employee relations matters, including compliance, performance management, policy interpretation, and coordination with other HR functional areas, • Monitor retail industry trends to provide timely insights and recommend strategic actions Key Competencies • Plans and Aligns- breaks down objectives into appropriate initiatives and actions, • Courage- provides direct and actionable feedback, • Drives Vision and Purpose- explains the why’s to create organization-wide energy and buy in, • Drives Results- has a strong customer service approach to providing solutions; pushes self and others to achieve results Candidate Profile • An experienced human resource professional with at least 10 years of experience, retail experience required. Preferred experience supporting Production & Sourcing, • Passion and drive to create a culture of diversity, inclusivity, collaboration and teamwork, • Strong understanding of HR functions, methods, strategies, procedures, and policies., • Track record of building relationships, coaching and leading groups through all aspects of people management. We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more., • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell)., • Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months., • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program., • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law

Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a keyholder to the store, you'll help open and close up shop as well as maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who's eager to help Warby Parker grow. Sound like your cup of tea? Read on! What you'll do Optical duties • Work directly with customers to help meet all of their eyewear needs, • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy, • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests, • Use your expertise to explain prescription terminology and product offerings to customers Leadership responsibilities • Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards, • Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions, • Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like, • Help maintain general store systems, inventory databases, and business operations, • Foster and support a productive, positive employee culture in your store Who you are • A licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states, with 2+ years of experience, including supervisor responsibilities, • Passionate about the eyewear and retail industries, • A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand, • Dedicated to going above-and-beyond to make customers (and your teammates!) happy, • An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment, • Extremely detail-oriented, cool under pressure, and capable of juggling a wide range of responsibilities, • Open-minded-you're constantly learning and challenging what you know, • Someone who takes your work very seriously, but not yourself, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

About Grocery Outlet Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: • Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth., • Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence., • Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community., • Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”, • Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability., • Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: • Operational Autonomy: Run your store the way you think is best for your community, employees, and business., • Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be., • Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule., • Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: • Minimum of 4 years’ retail store Management or multi-unit restaurant management experience., • Entrepreneurial mindset with a passion for retail and customer service., • Strong leadership skills and the ability to build and develop a team., • Business acumen, including financial and operational management experience., • Willingness to relocate and commit to the full training and onboarding process., • A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… • Are looking for a passive investment or absentee ownership., • Are interested in selling property or real estate to Grocery Outlet., • Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy -

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on! What you'll do: • Communicate Warby Parker's values and brand philosophy to customers, • Own troubleshooting for our point-of-sale system, • Oversee the store's inventory management procedures, • Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences, • Manage and implement daily zoning schedules, • Open and close the store, • Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed, • Direct a team of 8-10 team members, consistently demonstrating what great service looks like, • Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader, • Assist with new hire on-boarding and ongoing training, • Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: • Steeped in Retail experience, with 1+ year in a management position, • Equipped with exceptional interpersonal skills, • Backed by managerial experience in sales or operations at a complex, customer-focused retailer, • A self-starter with an entrepreneurial spirit, • Eager to learn new skills, • An upbeat and empathetic team player, • Driven to do what it takes to be a top performer time and time again-and help your teammates reach their targets along the way, • Able to bring a positive, fun energy to the workplace, even when working long hours, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • And more (just ask!) Some benefits of working at Warby Parker for part-time employees: • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2, • And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading! What you'll do: • Communicate Warby Parker's values and brand philosophy to customers, • Promote an efficient, inclusive, and service-minded retail environment, • Demonstrate exceptional product knowledge and offer thoughtful, honest style advice, • Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience, • An upbeat, flexible team player who leads by example, • Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, • Open and close the store, • Help foster an inclusive culture by treating customers and colleagues with respect Who you are: • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position, • Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service, • Cool under pressure and able to adapt quickly, • A go-getter with an entrepreneurial spirit, • Curious and eager to learn, • A team player who is passionate about helping customers and teammates alike, • An innovative, proactive problem-solver, • Proud of your work and self-motivated to be a top performer, • Able to bring a positive, fun energy to the workplace, even when working long hours, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked) About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading! What you'll do: • Communicate Warby Parker's values and brand philosophy to customers, • Promote an efficient, inclusive, and service-minded retail environment, • Demonstrate exceptional product knowledge and offer thoughtful, honest style advice, • Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience, • An upbeat, flexible team player who leads by example, • Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, • Open and close the store, • Help foster an inclusive culture by treating customers and colleagues with respect Who you are: • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position, • Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service, • Cool under pressure and able to adapt quickly, • A go-getter with an entrepreneurial spirit, • Curious and eager to learn, • A team player who is passionate about helping customers and teammates alike, • An innovative, proactive problem-solver, • Proud of your work and self-motivated to be a top performer, • Able to bring a positive, fun energy to the workplace, even when working long hours, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. Business Leader • Meet personal and store sales and KPI goals, • Demonstrate excellent knowledge of the product to support the brand goals, • Develop sales techniques that are relevant to the market, • Establish and maintain client-base, • Leverage company tools, incentives & strategies to support meeting sales goals, • Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies People Leader • Ensure effective communication between store manager & other team members, • Identify ways to keep the team motivated and engaged, • Present new & innovative ideas to support meeting business goals, • Coach team on sales floor providing relevant and consistent feedback to improve performance Operations Leader • Ensure all functions of the store are maintained to support a superior shopping-experiences, • Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork, • Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control., • Identify product concerns and communicate inventory needs to support the business goals, • Collaborate with cross-functional business partners to support inventory goals Customer Focus • Ensure the highest level of customer service to each and all individuals in the store, • Build meaningful relationships with clients through strong-interpersonal skills, • Collaborate with all team members to support a superior shopping experience, • Be present on and off the floor as a Theory Brand Ambassador The Essentials • 3-4 years’ prior work experience in a client-centric, sales environment, • Dynamic interpersonal and communication skills, both verbal and written, • Independent work ethic, time management skills, • Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $20/hr- $23/hr * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Ecommerce and Digital Marketing Manager Key member of the digital marketing team, Ecommerce and Digital Marketing Manager works with other marketing manager to improve customer experience, website conversions and optimize leads and sales. He/she must have expertise in data analysis, digital marketing, and e-commerce strategies and help identify opportunities for growth and enhancing company’s online presence. Key Responsibilities · Review, analyze, and interpret data related to website traffic, user behavior, and conversions to develop insights and hypothesis to drive marketing effort. · Monitor and analyze key performance indicators (KPIs) such as conversion rates, traffic, and customer acquisition costs to assess the effectiveness of online campaigns and strategies. · Study customer behavior on the website, including click-through rates, shopping cart abandonment, and path analysis, to optimize the user experience. · Plan, execute, and analyze A/B tests to improve website design, content, and functionality. · Evaluate the performance of digital marketing channels, including SEO, PPC advertising, email marketing, and social media, and provide recommendations for improvement. · Conduct competitive analysis to identify market trends, benchmark against competitors, and recommend strategies to gain a competitive edge. · Develop reports and dashboards to communicate findings and insights to cross-functional teams and management. · Work with marketing and web development teams to develop and execute strategies that drive growth and enhance the customer experience. · Provide data-driven recommendations and actionable insights to improve website functionality, product offerings, and marketing campaigns. Key Requirements · Bachelor’s degree in business, marketing, data analytics, or a related field. · Minimum 5-year experience as an Ecommerce Analyst/Manager in consumer business, ideally with retail storefronts · Proficiency in data analysis tools and techniques, including Excel, SQL, data visualization tools, and statistical analysis. · Familiarity with e-commerce platforms, web analytics tools (e.g., Google Analytics), and digital marketing channels · Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. · Good oral and written communication and presentation skills; able to convey complex data findings to diverse teams. · Detail-oriented and highly organized with the ability to manage multiple projects simultaneously. · Knowledge of e-commerce best practices, online consumer behavior, and industry trends. · Experience with A/B testing, and experimentation methodologies is a plus. · Strong interpersonal skills and proven ability to network and build relationships. · Strong critical thinking skills to assess client needs and propose effective solutions. · Self-motivated and able to work independently. We will set up the new hire for success by having him/her work in our showrooms for 3-4 months to understand our business paradigm and develop key relationships within our organization. Blinds To Go, Inc., is the leading and retailer and manufacturer of custom-made blinds and shades in North America. At Blinds To Go, Inc., we have redefined the window decorating industry with our direct-to-consumer business model and our legendary customer service. We control every element of our brand including the in-store experience and shop-at-home experience. Blinds To Go is an equal opportunity employer. Blinds To Go complies with all federal, state/province, and local laws. Blinds To Go welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Blinds To Go. Building a great company…one person at a time.

About MACKAGE Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes. A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation. Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons. Sales Associate (full-time) Reporting to the Store Manager, the Sales Associate (full-time) provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives. What you’ll do: • Meet and exceed store sales, KPIs and personal target., • Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience., • Ensure proactive client engagement leveraging CRM and growing the clientele database., • Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers., • Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);, • Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house., • Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices., • Act as a strong team player and always remain respectful to your team and customers. What you’ll need: • 1-2 years’ experience in a store environment., • Luxury retail experience is a plus., • Multilingual is a plus., • Excellent customer service, sales and communication skills set., • Problem-solving skills related to basic customer service., • Model a positive attitude, professional appearance, and behavior., • Good understanding to fashion trends (an asset)., • Experience in visual merchandizing (an asset)., • Knowledge of Microsoft Office Suite and POS operating systems. We want to get to know you