Customer Service jobs in Wisconsin - Page 11

Job Description WHO WE ARE We are a company where people matter. We are family driven. We are financially strong. And we are looking for problem-solvers to join our growing team. BENEFITS • 1st Shift, in-office Monday to Friday, • Up to 10% Retirement Contribution, • $600 per Year Wellness Incentive, • Two Weeks Starting Paid Time Off Customer Experience Representative The primary purpose of this position is to provide best-in-class experience for Hydrite customers as it relates to order fulfillment from initial order through delivery of product. This role directly interfaces with customers and is responsible for addressing customer needs and issue resolution by partnering with cross functional teams, including sales, transportation, procurement, and operations. Primary responsibilities include: • Provide a high level of customer support primarily via email and phone to ensure timely and accurate order fulfillment including order entry, inventory availability, lead-time management, and tracking., • Administer customer order changes, expedites, tracking and cancellations., • Utilize independent judgement and problem-solving skills to resolve inquiries and/or discrepancies., • Manage and monitor ordering patterns based on seasonality and/or past trends while providing order suggestions to sales., • Field new customer inquiries while elevating and elevating viable prospects., • Process all incoming inquires promptly and to the highest level of accuracy., • Drive process efficiency and customer experience continuous improvement efforts., • Proactively monitor open orders and communicate foreseen delays (late, notification, resolve, backorders, past due)., • Customer inquiry resolution., • Identify and escalate priority issues to the appropriate channels., • Manage assigned accounts and unique customer requirements in accordance with SOPs., • Aligns cross-functionally with warehouse(s) and operations to confirm product availability., • High school diploma or equivalent required. college degree strongly preferred., • Minimum of 4 years of experience in related role required in lieu of college degree., • Accuracy and strong attention to detail required., • Possess energy, initiative, enthusiasm, cooperation while exercising good judgment and discretion., • Teamwork, adaptability, and strong problem-solving skills., • Strong computer skills and proficiency in Microsoft Office Suite required., • Excellent interpersonal, written, and verbal communication skills., • Strong understanding and demonstration of Emotional Intelligence (EI)., • Must be driven, organized, and self-motivated with the ability to multi-task effectively with uncompromising dedication to quality. Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach. WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA • LinkedIn: linkedin.com/company/hydrite-chemical-co-, • Facebook: facebook.com/hydrite

Job DescriptionDescription: SHINE Technologies is seeking a Nuclear Material Control and Accounting (MC&A) Manager who will be responsible for developing and implementing an MC&A program for the new SHINE medical isotope production facility, currently under construction. The Nuclear MC&A Manager is responsible for ensuring that all Special Nuclear Material (SNM) used in the first of a kind process is in an authorized location for its appropriate use. Ideal candidates for this position will have a strong background in statistics, chemistry, or nuclear processing. The MC&A Manager will be responsible for developing the program and then implementing it nearly from the ground up. The MC&A Manager is part of the engineering group but will also work closely with licensing, quality, operations, and chemistry staff. The base salary range for this position is $103,500 - $126,500 per year plus a comprehensive compensation package. Our salary ranges are determined by role, level, and location. Duties and Responsibilities: • Updating and implementing the MC&A program in accordance with the MC&A plan, • Managing any exceptions to standard MC&A practices due to the unique nature of the SHINE systems, • Ensuring that records are prepared and maintained of all SNM, • Ensuring that all SNM items received, shipped, and inventoried are measured, • Ensuring the SHINE process can be performed in accordance with the MC&A program, • Working with other managers and technical staff to ensure they are cognizant of their MC&A-related responsibilities, • Reviewing and concurring on all written procedures that may relate to MC&A activities as well as any revisions to those procedures, • Assisting in the development of MC&A training and ensuring that individuals performing MC&A-related functions are trained and qualified, • Identifying major MC&A measurement systems and measurement points and administering the MC&A measurement control program, • Supervising the collection of data for the SNM physical inventory and ensuring that the data collected are complete and correct and submitted on time, • Ensuring that MC&A reports and notifications required by the NRC are submitted within the required time, • Preparing MC&A investigation reports of MC&A irregularities and informing all affected groups within the organization of recommended corrective actions, • Performing periodic verification of the facility configuration as it relates to MC&A, • Performing other duties as requested or assigned Requirements: • Bachelor’s degree in Engineering or science-related field, • A sound knowledge of statistics and measurement uncertainty as it relates to taking inventory of material, especially solutions, • Experience in MC&A concepts including knowledge of applicable regulations in 10 CFR 74, • Ability to understand the SHINE MC&A plan and update the necessary procedures to implement the plan, • Prior experience in performing nuclear MC&A duties preferred, • Ability to oversee multiple activities in an environment with changing priorities, • Ability to develop and implement performance tests, performance management, self-assessments and validate program compliance, • Understanding of mathematics for the calculation of inventories including arithmetic, algebra, geometry, calculus, and statistics, • Project Management and Leadership skills, • Proficiency with Microsoft Office Employees must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of this job, absent undue hardship. Eligibility for employment is conditioned on the applicant’s ability to qualify for access to information subject to U.S. Export Controls. Additionally, applicant’s eligibility may be conditioned based upon meeting the Nuclear Regulatory Commission requirements for access to Safeguards Information, which typically requires a pre-employment drug screen, fingerprinting and criminal background check. SHINE values diversity in all its forms as a critical component of innovation, which is fundamental to our success. Every member of the SHINE community benefits from the talents and experiences of our peers, from the mutual respect we exercise, and from the responsibility we take for our actions. SHINE Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Pay Transparency Policy Employee Rights Under the NLRA Equal Opportunity Employment E-Verify

Emphasize salable features, quote prices and credit terms, and enter sales orders for orders obtained. Build and maintain customer relationships. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the

Apply today and find out why we're a "Great Place to Work. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

An exciting opportunity awaits for a Costco Customer Service Representative (Remote) to follow safety procedures and company policies, respond promptly to inquiries and resolve basic issues, and coordinate tasks to ensure deadlines are met.Other duties include work collaboratively across teams and d

Continuous contact with co-workers and public. This role is ideal for someone who enjoys working with specifications, order details, and problem-solving while supporting customers accurately and efficiently. Short Fridays — finish work at 1pm and get a head start on your weekend.

Job Title: Customer Care & Education Manager. Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Customer Experience Director. Organize and deliver assistant manager and department manager training progr

Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider's customers.The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiati

Prefer to have prior work experience with Walgreens.

We are seeking a Customer Service Representative to join our team.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.The ideal candi

Lakes Gas provides a friendly, team-based work environment in small local offices.

At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities.We empower our employees to shape the future of our industry.Join a team where craftsmanship meets cutting-edge technology, and where your ideas can open new doors.Together, we build not just products, b

The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment.The role receives and documents incidents and service requests, performs basic troubleshooting, and resolves common end-user

Other related duties as assigned. Retirement Plan with company match. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Whichever role you play as your shift unfolds, as a crew member and pizza maker, you'll bring a team player mentality to make sure your store runs like a well-oiled machine, helping your fellow team members to feel energized and supported so they can bring their best, and give their all.

Customer Service Representative (Technical Sales).Celebrating 100 years in 2024, Plymouth Tube Company is a 5th-generation family-owned manufacturer of Structural Steel Tubing & Engineered Shapes/Metal Extrusions serving a wide variety of OEM customers in Aerospace, Space, Power Generation, and Heav

Help us succeed as our next Amazon Customer Service Representative (Remote) to follow safety procedures and company policies, assist with organizing, stocking, and general upkeep, and respond promptly to inquiries and resolve basic issues.Other duties include assist with processing returns and excha

Prefer to have prior work experience with Walgreens.

Job Title: Customer Service Representative.Status: Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Essential Duties and Responsibilities.Greet/

Planet Fitness - JobID: 100-167851440 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Perform tasks at multiple workstations-standing and sitting for extended periods of time. Team Player: Works well as a member of a group.

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need.Currently, we have 50 labs throughout the country.We are seeking to fill a number of key p

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:. In addition to in-person work, this position does some online processing of other types of work and may field questions from the public over the phone. Click here to lea

Location: 2020 S Webster Ave, Green Bay, WI 54301.Work Schedule: Days, Monday - Friday, weekend and holiday rotation.Want to learn more: Chat with Brittany A.Performs quality incoming and outbound call processing in Bellin's clinical support call center.Schedules appointments for BMG, BSG and Employ

Customer Service Representative.Shift (Monday-Friday, 7:30am-4:30pm).Kelly Services is seeking a Senior Customer Service Representative for Schneider in Green Bay, WI.This role is responsible for managing customer relationships, processing and monitoring orders, overseeing freight solicitation, and

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond promptly to inquiries and resolve basic issues.Other duties include assist with processing returns and exch

Graduated in Accounting, Administration, Economics, Production Engineering.

The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment.The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collabo

Customer Care & Education Manager. Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Customer Experience Director. Organize and deliver assistant manager and department manager training programs.

Business Customer Care Representative. Business Customer Care Representative. The Business Customer Care Representative is responsible for delivering front-line support to internal and external customers in the Health Food Store channel and for managing customer relationships across various communic

Planet Fitness - JobID: 100-167852558 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

The Accounting Manager will be responsible for, but not limited to, the following:. Lead and manage the accounting team, providing guidance, training, and performance evaluations. The Accounting Manager will possess the following:.

Do you excel in customer service and enjoy solving problems? We are inviting energetic individuals to join our team as Remote Customer Experience Specialists. Remote Customer Experience Specialist - Earn $19/hr, No Degree Required. This role allows you to support a wide array of customers, ensuring

Job Title: Customer Service Representative.Reports to: Club Manager.Status: Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospe

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

The Technical Accounting Manager is responsible for ensuring compliance with complex accounting standards and regulatory requirements related to accounting and financial reporting. As a Technical Accounting Manager, you will:. Support management as the project lead on special projects, ad-hoc report

Part-Time Financial Services Consultant. What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. Global Elite Empire Consultants is a third-party recru

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the career that is a perfect fit.Join a company that dominates the products in their category - 1 out of 3 bein

Job DescriptionSalary: $21-$23 Open the Door to Your Future with Clopay Corporation & CornellCookson At Clopay Corporation, we are more than just North Americas largest residential and commercial garage door manufacturerwe are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business. Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening from homes to businesses and beyond. By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "Americas Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers. We currently have an opening for a Customer Service Representative in our Madison location. Responsibilities include: In this position, the successful candidate will perform the following job responsibilities: • Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls., • Assist in pricing of quotes and orders under automation system controls., • Balance daily invoice edit., • Audit open order reports weekly., • Follow up on customers' claims for credit., • Manage all system invoicing on COD and open-term accounts., • Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes., • Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables., • Distribute all incoming and outgoing mail., • Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters., • Various administrative duties Job Requirements: • A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment., • Basic computer skills are required with a familiarity of Microsoft Office Products., • Previous clerical or office experience is beneficial. Why Choose a Career With Us? We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success. Our team members thrive because we prioritize: • Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries., • A Culture of "Whats Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve., • Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team., • A Legacy of Expertise: Join our "Pioneer Club"a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career., • Commitment to Innovation: We arent just keeping up with industry trends; were setting them. Whether its our exclusive WINDCODE technology or our award-winning designs, we provide the tools for you to do your best work., • Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work. Equal Employment Opportunity

Job Description To be considered, applicants must have experience in Customer Service. Seeking a self-starter individual with strong organizational skills to oversee office operations as a front-end supervisor in Waukesha, WI. Essential requirements include proficient phone skills and typing abilities. Responsibilities will involve addressing customer inquiries regarding billing, processing changes, and managing the existing client portfolio, handling cash transactions, preparing bank deposits, and serving as the initial point of contact for office visitors are key aspects of the role. This will be done with a smile on your face. Please and thank you are two key words that we use frequently. We value our team members and are proud to offer a comprehensive benefits package, including: • Full Health Insurance Coverage (Marketplace), • Paid Time Off & Vacation Days to relax and recharge, • Coverage for Insurance Licensing & one test, • Annual Incentives & Competitive Rewards Program — including exciting prizes and recognition, • Supportive Team Culture that celebrates your growth and success as an individual and the office, • Full-time role, • This position cannot be remote. Join a company that truly invests in its people! We work as a team that thrives; we all do. If you believe you possess the necessary qualifications, we encourage you to submit your application promptly. Compensation: $20 - $25 hourly Responsibilities: • Promptly respond to the customer's questions, complaints, and comments according to our standards., • Keep the schedule for the office running smoothly and timely, • Direct incoming traffic to their correct appointment location., • You will maintain supplies for the entire office., • Do everything that needs to be done with a smile., • Handle the ordering and maintenance of office supplies., • You will be a Front-end Supervisor., • You will handle deliveries and pickups., • Answer general calls and direct them to the appropriate party., • To be considered, applicants must have experience in Customer Service., • Property and Casualty license REQUIRED., • Spanish-speaking preferred., • Organized and capable of using Microsoft tools (Outlook, Word)., • Some college preferred., • A Quick learner would be desired., • Good note taker., • Management experience. State Farm Insurance is a quality Insurance Company that sells Auto, Fire, Life, and Health products. We are an extremely strong company financially. State Farm will be 100 years old next year. We have been the largest writer of auto insurance in the nation since 1962. 3 out of 5 cars on the road are insured by State Farm Insurance Company. When I started my agency in 2002, I started with no customers. My agency has been a very successful agency since then. We employ a team-based approach to our agency's success. I have 30 years of insurance experience to personally train the right person to be the next best customer service team member. All I ask is to be coachable, have the ability to overcome rejection, and have a good work ethic.

Job Description Pizza Makers Extraordinaire Needed at Toppers Pizza - Become a Pizza Picasso! Our Pizza People are the heart and soul of our company, bringing great food and memorable experiences that friends and families connect over to our local communities. At Toppers Pizza we knead passionate Team Members like you to sprinkle some flavor and fun into our kitchen! Whether you are searching for a full-time or part-time job, or you want a flexible schedule because you are in school or you just want a second job for some extra cash, Toppers knows we are the right fit for you! Slice of Heaven: Enjoy 10-13.50/hour (hourly rate + tips) to spice up your bank account! BENEFITS Flexible Scheduling Holiday Pay for hours worked on those days Meal Discounts Free medium pizza or salad for a 4+ hour shift Rapid advancement opportunities with our Manager-in-Training program – climb the pizza ladder with pay raises at each level! Free Uniforms T-Shirt to wear with pride as you spin dough like a pro FUN Atmosphere Requirements/Responsibilities Insider requirements You will get to: • Prepare our delicious food for our Toppers fanatics, • Take orders in person and over the phone, • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food), • Stock ingredients in the various work stations including the walk-in cooler, • Clean equipment and the store, • Greet guests by making them feel welcome., • Take orders by accurately using the Point-of-Sale system, processing cash and/or credit cards transactions., • Follow recipes to prepare our delicious food for our Toppers Pizza fanatics., • Ensure kitchen and store cleanliness by complying with food sanitation requirements, properly handling food, and ensuring correct storage. Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. If you like a fast-paced work environment and to have a good time at work, being an Insider for Toppers is perfect for you. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job DescriptionJob DetailsDescription Come and work for a company that continues to grow and flourish and where our people make a difference. McDonald Plastic Molding is a subsidiary of A.Y. McDonald. A.Y. McDonald is a privately owned company founded in 1856. People join our business (and stay) because of our collaborative workplace, drive for innovation and our family-oriented culture. We are a custom injection molding company known for producing high quality products that meet the needs of our demanding customers. McDonald Plastic Molding currently has job opportunities for a Customer Service Representative. This position is responsible for performing administrative duties to support all management office staff. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Assist our customers through the ordering process to the shipping and invoicing process, • Respond to incoming inquiries and tasks from other co-workers in a customer focused and professional manner, • Order entry, • Shipment planning, • Obtain and maintain current products that are being made and shipped out, • Establish rapport and trust with all customers, ensuring a high-quality experience, • Perform other duties as assigned, • Participate in-group and individual training., • Perform all duties in a safe manner while supporting and encouraging the company’s safety culture., • Determine personal strengths and delegate workload that best fits each individual., • Maintain a clean, organized and safe working environment., • Perform all job duties with a positive, collaborative, and encouraging attitude. QUALIFICATIONS include the following. • High School Diploma or equivalent, • At least 2 years of work experience beyond schooling, • Previous customer service experience, • Excellent phone etiquette, • Communication and people skills, • Organized and task driven, • Strong negotiating skills, • Strong active listening skills, • Attention to detail We offer an excellent benefit package, including health, dental, vision, STD, LTD Life & 401k with company match offered. Paid Holidays and Paid Time Off! Equal Opportunity Employer 5 Panel (no THC) Drug Screen Required

Job Description JOB PURPOSE: The Customer Service Specialist supports both internal operations and external customers by ensuring orders, quotes, and requests are processed accurately, efficiently, and in accordance with company standards. This position acts as a liaison between customers and internal departments to ensure the timely flow of information and materials from order receipt through shipment. The Specialist provides responsive, professional communication to customers and internal stakeholders, ensuring expectations are met or exceeded while maintaining data accuracy and adherence to established processes. ESSENTIAL DUTIES and RESPONSIBILITIES: • Review information provided in RFQs and prepare accurate quotes., • Review and process purchase orders and ensure all required information is included. If any information is missing, work with internal departments and/or customers to obtain missing information., • Communicate order status updates and proactively resolve discrepancies to ensure on-time delivery., • Collaborate with purchasing and production to confirm raw material availability and production scheduling., • Coordinate shipment with the customer based on the scheduling of project(s) for raw material acquisitions, production capacity/status, and delivery requirements., • Relay information from customers to engineering and production departments regarding order changes and/or clarifications., • Address customer inquiries such as order status, freight rates, price-list quotes, product information, discrepancies and complaints., • Critical Thinking: Seek information, use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and make conclusions., • Initiative: Identifying what needs to be done and performing those duties fully without being asked or before the situation requires it., • Customer Service: Able to develop and maintain strong relationships by listening, understanding, and responding to identified needs in a timely manner., • Attention to Detail: Accomplish tasks and processes completely and with a high level of accuracy., • Teamwork and Cooperation: The ability to work cooperatively within diverse teams, work groups, and across the organization, to achieve group and organizational goals. MINIMUM REQUIRED QUALIFICATIONS: Education: High School Diploma or Equivalent. Experience and/or Training: Technology/Equipment: Proficiency working in Microsoft Office Suite. PREFERRED QUALIFICATIONS: Education: Associate Degree in Administration Services. Experience and/or Training: Experience with Project management in a manufacturing environment. Licenses/Certificates: None Technology/Equipment: None WORKING ENVIRONMENT: Indoor office working environment. Office is temperature-controlled all year round. Minimal hazards identified. EMPLOYER STATEMENT: An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. The mental and physical requirements are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description represents characteristics the individual may encounter while performing the essential functions of this position.

Job Description About the Role: We are looking for a dependable, organized, and customer-focused individual to join our scheduling team. This position is responsible for customer intake, scheduling service appointments, and coordinating technician routes. This is a fast-paced office environment that requires strong communication skills, attention to detail, and the ability to work both independently and within a team. Responsibilities • Answer incoming calls and emails while providing professional customer service, • Schedule appliance repair appointments and gather accurate customer, appliance, and repair information, • Coordinate technician schedules based on location, availability, and service needs, • Handle warranty service requests and verify coverage information, • Process customer-paid service requests and explain service procedures and fees, • Maintain accurate service tickets, notes, and appointment updates, • Communicate with technicians regarding scheduling changes, parts needed, and customer concerns, • Follow up with customers regarding appointments, reschedules, and service-related concerns, • Maintain professionalism and organization in a high call-volume environment, • Maintain dependable attendance and consistently arrive on time for scheduled shiftsCompany DescriptionMain Appliance Service provides in-home appliance repair service in the Madison, Portage, Janesville, Fond du Lac, and Waukesha surrounding areas. We are partnered with more than a dozen appliance manufacturers to provide warranty and referral services on kitchen and laundry appliances.Main Appliance Service provides in-home appliance repair service in the Madison, Portage, Janesville, Fond du Lac, and Waukesha surrounding areas. We are partnered with more than a dozen appliance manufacturers to provide warranty and referral services on kitchen and laundry appliances.

Job Description At V. Marchese, we count on the customer service department to always interact professionally with our valued customers. We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality with experience in sales. The most successful customer service representative will have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, the representative will be integral in reinforcing our reputation for exceptional customer service. Objectives of this role: · Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. · Identify and address customer needs, with a goal of total satisfaction. · Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers. · Meet customer-service department sales targets, generating leads when opportunities arise. · Follow company guidelines and procedures for communications with minimal supervision. · Recommend improvements to company processes for efficiency. Responsibilities: · Build expert, dynamic knowledge of the company’s products and services. · Conduct research with available resources to satisfy customer inquiries. · Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships. · Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and credits. · Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell. · Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review. Required skills and qualifications: · High school diploma or equivalent. · Successful experience in a corporate environment. · Strong communication skills, including active listening and clear articulation. · Must be able to read, write, and understand English. · Strong office computer skills to navigate between multiple open windows in different systems for data entry, correlation, and comparisons of orders to inventory. · Ability to solve problems, alleviate conflicts, and escalate tactfully. · Ability to multitask, manage time, and prioritize. · Ability to work individually and as a team member. Preferred skills and qualifications: · Experience in sales. · Experience in a call-center environment. · Proven track record of meeting or exceeding sales quotas. · Bilingual in English and Spanish is a plus. Company DescriptionV. Marchese is a family-owned company providing fresh produce, dairy, and spices to restaurateurs and culinary professionals throughout the Midwest. Our humble origins take us back to 1934, when our namesake Vito Marchese, fondly known as the “banana man,” delivered fruits and vegetables from his hand-painted truck. From gardens and farms to your kitchen, you can bet that our produce, dairy, and spices are the freshest of the fresh! Our intensive food safety procedures and certifications keep our facilities clean, safe, and exceeding industry standards. Some things never change, like our commitment to quality in both our goods and our services. Nothing appeals to us more than the opportunity to show you how much we appreciate your business. Everyone in the V. Marchese family is happy to go the extra mile to ensure you have everything you need. We even share menu recommendations! Because at the beginning, middle, and end of the day, we’re produce people. But we’re also people people.V. Marchese is a family-owned company providing fresh produce, dairy, and spices to restaurateurs and culinary professionals throughout the Midwest.\r\n \r\nOur humble origins take us back to 1934, when our namesake Vito Marchese, fondly known as the “banana man,” delivered fruits and vegetables from his hand-painted truck.\r\n \r\nFrom gardens and farms to your kitchen, you can bet that our produce, dairy, and spices are the freshest of the fresh! Our intensive food safety procedures and certifications keep our facilities clean, safe, and exceeding industry standards.\r\n \r\nSome things never change, like our commitment to quality in both our goods and our services. Nothing appeals to us more than the opportunity to show you how much we appreciate your business. Everyone in the V. Marchese family is happy to go the extra mile to ensure you have everything you need. We even share menu recommendations! Because at the beginning, middle, and end of the day, we’re produce people. But we’re also people people.

Job DescriptionDescription: Working for AccuLynx: AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion dollar industry. AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Agents are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer Support Agents can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to Customer Support Agents. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The end goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. If this sounds interesting to you, please read on! What You Will Do: • Manage large amounts of incoming calls, identifying needs and assisting customers with the use of our industry leading web-based application, • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, • Keep records of customer interactions, updating ticket-tracking system with call details, • Escalate trouble tickets to the correct department for resolution, • Build sustainable relationships with customer accounts through open and interactive communication, • Provide accurate, valid and complete information by using the right methods/tools, • Meet personal/customer service team KPI targets and call handling quotas, • Follow communication procedures, guidelines and policies, • High school degree or Associates degree in IT related field (preferred), • 1-3 years of prior customer support experience and strong customer orientation, • Excellent verbal and written communication skills; must be able to communicate effectively with end users with a variety of levels of technological knowledge, • Technology must be a passion, • Ability to prioritize and manage time effectively; taking both calls and chats from customers while documenting AccuLynx’s success as the #1 business management software for roofing contractors over the past 17 years is thanks to us investing in our employees, maintaining company values and focusing on a strong company culture. Our positive work environment has allowed us to retain employees that have been with us since our company’s inception and has provided the solid groundwork for us to develop an industry-leading product while exceeding our customer’s expectations. Because of our commitment to our company values and culture, we were recently officially recognized as a Great Place to Work Certified™ organization, with 90% of our employees naming AccuLynx as a great place to work. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in AccuLynx's mission promotes a culture of collaboration, innovation and fun. We have built a benefits program to match the strength of our team. This program includes: • Attractive compensation packages, • Flexible paid time off - 3 weeks off in your first year!, • Competitive health coverage (medical, dental, vision), • Free snacks and drinks AccuLynx is an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics. Requirements:

Job DescriptionSummary The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience. Primary Duties & Responsibilities • Manage customer accounts, including more complex orders and projects., • Coordinate with Sales, Design, and Production teams to meet unique customer needs., • Assist in resolving escalated customer concerns, ensuring timely and effective solutions., • Maintain accurate customer data and order histories within the system., • Help identify opportunities for improving customer satisfaction and process efficiency., • Process orders, changes, and cancellations accurately., • Update customer account information and maintain accurate records., • Resolve basic product or service issues and escalate complex cases as needed., • Assist with general administrative tasks in the department., • High school diploma required; Associate’s degree preferred., • 2–3 years of customer service experience, preferably in manufacturing or corrugated packaging., • Strong problem-solving and critical-thinking abilities., • Proficiency with Microsoft Office and customer service systems., • Excellent communication and relationship-building skills., • Ability to manage multiple priorities in a fast-paced environment., • Prolonged periods of sitting and computer use., • Occasional lifting up to 15 pounds. lITv7kq0nM

Job Description Customer Service Coordinator Total Water Treatment Systems is looking to immediately hire a Customer Service Coordinators for our Fort Atkinson, WI office. Working with customers, technicians, managers, purchasing, sales and the customer service team, you will coordinate all aspects of service and installation, coordinating schedules, dispatching technicians, setting sales appointments, arranging for equipment, and processing paperwork. Total Water offers: • Paid Holidays, • Paid Time Off, • Employee Stock Ownership Plan (fully paid), • After 60 days, eligible for the 401k Plan, • After 60 days, eligible for Health, Dental, Vision., • Fully paid Short and Long Term Disability Insurance and Life Insurance This position is responsible for scheduling of installations, service, delivery and sales appointments. You will work with sales team, technicians and customers by phone and email. With the help of the service manager, you will schedule technicians, collect and prepare necessary paperwork, determine equipment needs and availability while controlling the work to improve productivity. Responsibilities include updating completed work in the computer database, for billing and preparing reports as needed. This position coordinates with the sales team to ensure customer satisfaction. The desired candidate will have: Experience as a scheduler, coordinator or customer service center/account management. Proficiency with Microsoft Excel and Word. Understanding and prior experience using a database. Good Typing skills. Accounting and billing experience helpful. Excellent written and oral communication skills. Excellent organizational skills. The ability to multitask and work in a fast paced environment. Total Water is an Equal Opportunity Employer Minority, Female, Veteran, Disability. Job Posted by ApplicantPro