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Job Description You could work anywhere. Why join Jerry? Because your car is the single (or second) most expensive thing you’ll ever own, and the hardest and most painful to manage. Jerry is building the first AI-powered assistant to make car ownership accessible and affordable for 80% of Americans who rely on it daily — from buy/sell to insurance, financing, safety, maintenance and repairs, we’re reimagining the entire ecosystem. This is a $2T problem and a difficult one to solve (car services are verticalized, service providers are analog, etc), and no one else is tackling it end to end. Today, over 5M Americans trust us to take care of their insurance shopping, maintenance and safety, and we’re just getting started. We launched our app in 2019, reached profitability in 2024, and are on track to become a $10B company by 2030. Customers like our app (although we think it could be 10X better), we’re well capitalized, and now we’re ready to shape our brand and story, level up our craft, and build our next phase of products. In other words, we have function, now we need form. Why This Role Matters Millions of people rely on Jerry to make buying, owning and maintaining their car easier and more affordable. We want Jerry to feel like a trusted friend in your pocket — someone who handles the hard parts, explains things clearly, and has your back when it matters most. Design is how that vision comes to life. As one of the first designers on the team, your work will directly shape how Jerry looks, feels, and works at scale. You’ll influence not only what we build next, but also our bar for design that will define Jerry for years to come. What You’ll Work On * Drive measurable gains in user engagement and onboarding across Jerry’s core offerings (shop, safety, repairs) by crafting delightful, friction-less experiences. * Ship 0→1 features that modernize car care for the everyday car owner. * Conduct and synthesize user research (qual + quant), rapidly prototype in Figma, and validate solutions with usability testing and A/B experiments. * Raise the UX quality bar across the board: clarity, speed, and consistency. * Thoughtfully apply AI to make Jerry faster, clearer, and more helpful. Who You’ll Work With You won't be another cog in a big design machine. You’ll work closely with: * Art Agrawal (CEO & Head of Product) — your direct manager until we hire our first Head of Design. * Patrick Westwood (Founding Designer) who has already taken Jerry from 0 to 5M users. * A broader product org of 11 product managers, 55 engineers, and 12 product analysts/data scientists, all driven (🚗) to build the best-in-class consumer experience. What We’re Looking For * A portfolio that demonstrates strong visual taste, thoughtful UX, and shipped work in consumer-facing products. * Ability to break down complexity and design flows that feel simple, clear, and trustworthy. * Experience running user research, prototyping, and testing end to end. * Comfort working with engineers and product managers to ship at speed. * Bonus: experience in marketplaces, fintech, mobility, or other consumer apps with high complexity. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $150K - $200K

Job Description You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size). * Work closely with brilliant leaders and team mates from companies like McKinsey, BCG, Bain, Nvidia, GEICO, Better, Nerdwallet, a16z, etc. * Disrupt a massive market and take us to a $5B business in the next few years. * Be immersed in a talent-dense environment and greatly accelerate your career growth. About the opportunity: We are looking for a Manager, Contact Center Operations to join our Insurance Operations leadership team and ensure our front-line agents are operating at peak performance. This is a critical leadership role responsible for driving execution across our onshore sales and service teams (~50 agents). Reporting to our Director of Insurance Operations, you will also partner with product, engineering, and business analytics teams to evaluate performance data, optimize workflows, and develop performance systems and feedback loops to ensure we hit our sales and service goals consistently. You must be someone who thrives in a fast-paced, high-volume environment and can lead through structure, accountability, and continuous improvement. This role is ideal for someone who wants to take ownership of frontline performance, holds a high bar for results, and isn’t afraid to dig deep to solve problems at their root. Jerry.ai is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 40X and our team to 250 across 4 countries. How you will make an impact: * Performance Management: Build and sustain a high-performance culture by setting clear goals, enforcing accountability, and creating systems that surface underperformance early. Work closely with team leads to track progress daily, provide feedback, and ensure agents are hitting targets across key sales and service metrics. * Coaching & Development: Work with team leads to raise the performance of every agent through structured coaching, clear feedback, and consistent expectations. Help create a culture where high performance is recognized and rewarded, and underperformance is addressed head-on. * Operational Oversight: Own the day-to-day execution of sales and/or service teams, depending on where the business needs are greatest. Partner with functional leads to ensure alignment on priorities and translate strategic goals into weekly agent-level plans. * Root Cause Problem Solving: Diagnose performance issues at their root → whether driven by people, process, systems or execution, and develop action plans that improve inputs, not just outcomes. Establish proactive mechanisms to prevent issues from recurring. * Workflow & System Optimization: Work with product and engineering to identify and implement process improvements and system enhancements. Use data and frontline insights to continuously improve how agents work and how customers experience our service. Minimum requirements: * 2+ years of experience managing a similar sized team of inbound contact center agents in a high-volume, metric-driven environment * Demonstrated ability to manage through others (e.g. team leads or supervisors), holding them accountable for their team’s performance * Experience using data to diagnose issues and implement operational or behavioral changes that improved outcomes * Track record of driving performance by managing inputs, not just outcomes * Comfort working across onshore and offshore teams, ideally in a tech-forward environment Ideal profile: * You are a systems thinker who thrives on creating structure and accountability * You have a track record of elevating performance and don’t shy away from tough conversations * You bring urgency, clarity, and high standards to everything you do * You take full ownership of your domain and don’t wait for others to tell you what to do * You are energized by rolling up your sleeves, digging into data, and solving problems at their root * You believe feedback is a gift and you proactively seek it While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $100K - $140K

Job Description Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior LinkedIn Strategist of our dreams! We’re excited to announce a bold new expansion within the Directive family: the launch of a specialized consultancy focused exclusively on social media advertising. This new venture will offer a distinct identity within our established brand, built to push the boundaries of social media marketing for B2B clients. This agency will be a hub for innovative strategies, helping clients leverage the full power of LinkedIn to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team! We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. This role reports to the Associate Director and is a crucial part of the LinkedIn media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency. Directive has a proven playbook of GTM product success, with the successful launch of our Start-Up division, the fastest growing department in Directive’s history. We’re applying that same success to this new venture and we want you to be a part of it! The Senior LinkedIn Strategist works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses. Roles & Responsibilities * Oversee and lead a collection of Social Media accounts * Serve as direct support to client contacts * Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic * Build strategies for clients each quarter * Have the ability to create, maintain, and optimize budgets for paid media campaigns * Provide fractional support for internal marketing in support of a boutique agency within Directive * Deeply understand client positioning and unique value propositions * Confirm lead routing is accurate within a CRM * Responsible for personal productivity and utilization * Work directly with Associate Director to ensure internal and client goals are being achieved * Understand the value of Programmatic campaigns * Drive cross-sells, upsells and referrals via client relationships and professional network * Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer * 4+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients * Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads * Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more * Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more * Ability to delegate to junior team members to ensure joint success * Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization * Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance * Ability to drive results and measure via OCT * Experience with audience segmentation by tier, job title etc. * Proven and measurable success with mid-market or enterprise accounts * Ability to translate and articulate strategy and tell stories with data * Equal parts competitive and curious; you’re a true problem solver * You live on the cutting edge of the industry, always looking for opportunities to grow and share * Ability to organize, prioritize and manage multiple projects simultaneously * You’re quality-obsessed and have not lost your soul for advertising * Travel to visit clients approximately once per year, per client or as needed What Success Looks Like * You encompass our core values through every interaction; internally and externally * Effectively manage approximately five mid-tier and enterprise accounts * Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores. * Build client trust and relationships that create consistent renewals * Cross-sell services that align with client goals and objectives * Clearly communicate results with client point of contact and executives * Exceptional decision making, as it relates to strategic direction for accounts Benefits * 🏠 We have a set living wage at Directive; The annual base salary range for this position based in the United States is $85,000- $95,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Job Description We are seeking an experienced Senior Cloud Developer with deep expertise in AWS infrastructure to join our high-performing team. This role requires a seasoned technologist who can architect, build, and deploy scalable, secure, and maintainable cloud-native applications in collaboration with cross-functional teams, including Product, Research, and Machine Learning. The ideal candidate will bring strong Infrastructure as Code (Terraform) skills, robust experience across a wide range of AWS services, and a commitment to secure, high-quality software development practices in regulated environments. This is a critical individual contributor role for someone who thrives in a fast-paced, startup environment and is passionate about driving innovation in cloud engineering. About Us Senseye is a NeuroTechnology Company in Austin, TX on the cusp of revolutionizing Mental Health. Over the past 6 years we have invested millions of dollars in R&D to build our platform allowing us to measure cognitive activity via the eye through mobile phones. Through multiple iterations and use cases we are now focused on building the world's first objective mental health diagnostic on top of our core technology. Our first diagnostic is for PTSD and is entering clinical trials now, followed soon by additional indications for Anxiety and Depression. As the world struggles with a mental health crisis, it is not hyperbolic to suggest that an objective diagnostic platform, that gives clinicians a safe and objective accurate approach to identifying and monitoring mental health disease, will redefine how mental health services are provided, and will enable access to treatment for millions of sufferers. The Senseye platform has the potential to be the technology that drives this change. This is a great opportunity to shape the future of digital medicine and address unmet medical needs that affect billions of people worldwide. Responsibilities • Define, build, test, and deploy innovative cloud-native applications and services leveraging AWS infrastructure., • Partner with Product, Research, and Machine Learning teams in designing and delivering scalable solutions that meet internal and external needs., • Provide expert-level technical input on architecture, design, and implementation of high-quality cloud applications that excel in scalability, performance, and security., • Actively participate in the agile software development process to ensure timely and successful delivery of features., • Use best practices to deliver high-quality, maintainable, and secure code., • Design and implement Infrastructure as Code solutions using Terraform., • Build and manage CI/CD pipelines with Git and Buddy to streamline deployments., • Build, test, and optimize cloud-based features and services from design through production deployment., • Integrate secure, scalable APIs using AWS API Gateway, Lambda, and related services., • 10+ years of professional software development experience, with significant expertise building and deploying production-grade cloud applications on AWS., • Deep, hands-on expertise in AWS services: IAM, S3, Lambda, Containers (ECS/EKS), SQS, SNS, RDS, Cognito, API Gateway, and Route 53., • Proven history of successful production deployments and long-term operations in AWS environments., • Strong knowledge of AWS security best practices, IAM policies, and compliance in regulated environments (FDA, SEC, or equivalent)., • Expert-level experience with Infrastructure as Code (Terraform)., • Proficiency in Python and strong object-oriented/data structure fundamentals., • Experience with CI/CD tooling, ideally Buddy and Git-based workflows., • Familiarity with deploying and managing machine learning pipelines in AWS SageMaker., • Strong understanding of secure software development practices., • Ability to excel in a dynamic startup environment., • Strong analytical skills, excellent communication, and a collaborative IC mindset., • Willingness to adopt and experiment with emerging tools such as Claude Code to accelerate development., • Passion for staying constantly up to date with new technology as a personal mission., • Open, honest, and able to engage in constructive debate while accepting direction., • Creative thinker who enjoys solving complex challenges in a friendly environment., • Exposure to the healthcare industry and/or Software as a Medical Device is a plus Our Hiring Process • Phone screening, • Testlify Test, • Two interviews with Senseye manager and peers, • Final interview with David Zakariaie, Senseye CEO, • Offer Target timeline: • Begin interviews week of 9/15, • The freedom and trust to define your role as we design, build, and ship our products, • Competitive salary and stock option plan, • Flexible paid time off (vacation, sick leave, and public holidays), • Flexible schedules, • Company health care plan, • Medical, dental, and vision insurance, • Short and long term disability insurance, • Life insurance policy, • 401k, • Commuter benefits for parking, public transit, carshares, etc., • Mothers' room, • Fully stocked kitchen, • Opportunities for continuing education Senseye is dedicated to building a community of employees that are diverse, passionate, and engaged. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, marital status, disability, or veteran status. When we're safe, healthy, and balanced we can accomplish phenomenal things together.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The US Consulting Practice within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VC&A team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The VCA team seeks a Senior Director to lead our Risk Practice and play a role developing and delivering high-impact projects for Visa’s clients in North America. The Risk Practice advises Visa clients and ecosystem partners on core risk management areas for card portfolio management, including originations strategies, underwriting, fraud, authorizations, credit line management, and disputes. Our team also partners closely with other parts of Visa to bring best-in-class guidance to clients on a variety of risk-related topics. Essential Functions • Proactively engage Visa leaders in regular strategic & planning discussions cultivate and manage a pipeline of work related to Risk, such as authorizations, fraud, partial auth, underwriting, collections, enumeration defense, cyber security, and others., • Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities in Risk across all segments of VCA., • Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges from our clients, including issuers, acquirers, merchants, processors and fintechs., • Build solutions and actionable insights that will help clients to grow their business, monetize their assets and achieve their core business goals., • Partner with peers in other functional areas (e.g. risk, client services, risk products, data science, managed services, etc.) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources, • Act as an orchestrator bringing Visa Risk Products and Solutions to market., • Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the product categories and segments, • Manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications: • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience, • 10-15 years of relevant experience managing card portfolios, payment schemes and large management consulting firm, • Experience working with financial and risk indicators to measure business performance. Significant focus on impacting ROI, • Strong analytical skills, with demonstrated intellectual and analytical rigor, • Self-motivated, results oriented individual with the ability to handle numerous projects concurrently, • Deep knowledge and understanding of retail operations and payment schemes, including products & services, business systems and processes, marketing initiatives and user experience, • Excellent communication, storytelling and presentation skills, • Team player, • Technology mindset, curious, up to date with digital trends and applications Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel up to 25% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $160,000 to $281,250 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Who We Are LibLab is an engineering company, by developers for developers. We want people who are passionate about building 0→1 growth marketing channels for a technical audience. This role is crucial for driving the company's revenue growth through effective lead generation and marketing funnel optimization strategies. The ideal candidate is a strategic thinker with a knack for identifying opportunities, crafting compelling campaigns, and leveraging data to drive decision-making and improve ROI. As our founding marketing lead, you will pioneer the marketing motion, shape our culture, and supercharge our growth. Role Overview We’re hiring the first Growth Marketing Manager to help scale the digital and email marketing efforts. In the growth marketing function, you will have the power to shape the earliest customer experience – you’ll work cross-functionally to deliver a best-in-class customer acquisition strategy and help to build a unique growth playbook. You will be responsible for scaling some of our most important marketing channels, and we expect you to be comfortable forecasting campaign performance, optimizing conversion, and scaling channels for several ICPs. Responsibilities * Develop and execute a comprehensive demand generation strategy to generate leads, accelerate the sales pipeline, and achieve sales targets. * Collaborate with product and sales teams to create targeted campaigns for various segments, leveraging channels such as email, social media, PPC, SEO, and events. * Produce compelling copy that resonates with our audience and effectively communicates the value of our product. * Manage and optimize marketing automation and lead nurturing processes through email, content, and social channels. * Design and implement A/B testing strategies to improve conversion rates across all channels. * Track and analyze campaign performance and marketing metrics to identify trends, insights, and opportunities for improvement. * Stay updated on industry trends and competitor activities to adapt and optimize demand generation strategies. * Manage the marketing budget allocated for demand generation activities, ensuring maximum ROI. Qualifications * 2+ years of experience in demand generation or digital marketing in a B2B SaaS environment. * Experience in marketing a SaaS product to a technical/developer audience (ideally software engineers) * Proven track record of creating and executing successful demand-generation campaigns. * Strong analytical skills, with the ability to translate data into actionable insights. * Experience running ad campaigns on platforms like Google, Facebook and/or Reddit. * Experience with marketing automation tools (e.g., Mailchimp) and CRM systems (e.g., Salesforce). * Creative thinker with the ability to innovate and adapt in a fast-paced startup environment. * Passionate about startups and building 0→1. * Can thrive in ambiguous environments. Compensation Range: $80K - $150K

Job Description You could be an accounting manager anywhere. Why Jerry.ai? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) * Work closely with serial entrepreneurs and brilliant leaders from companies like Deloitte, KPMG, McKinsey, BCG, Bain, Amazon, Andreessen Horowitz, Facebook, Alibaba, Microsoft, Nvidia, NerdWallet, etc. * Opportunity to take us to a $10B market cap business and a household name in the next few years * Be immersed in a talent-dense environment and greatly accelerate your career growth About the Opportunity: We’re looking for an exceptional Accounting Manager to lead our accounting operations at a pivotal time in our journey. In early 2024, we reached profitability — a major milestone — and now we’re setting our sights even higher: scaling from 5M to 50M customers and building a $10B business. As a late-stage, fast-growing startup with IPO ambitions, we’re expanding our financial infrastructure and hiring someone to own one of our most complex and critical areas — revenue recognition. This is a hands-on role that requires strong technical expertise in ASC 606, deep data fluency, and the ability to operate across multiple systems and revenue streams. You’ll be instrumental in building scalable processes that support timely, accurate, and audit-ready reporting. You’ll also partner closely with teams across Data, Engineering, Finance, and play a key role in helping us meet public company standards. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. How you will make an impact: * Ensure timely and accurate month-end close and reporting for a significant portion of our accounting operations, with a focus on revenue related accounts. * Understand and provide interpretations of new accounting pronouncements and assess whether they are applicable to the Company. Prepare technical accounting memos for significant transactions. * Review the work of junior team members and provide coaching and mentorship. * Collaborate with internal departments to develop best-in-class processes for various areas within accounting and financial operations. * Partner with cross-functional teams in data and engineering to enhance data quality and streamline revenue reporting from multiple systems. * Collaborate with external auditors, providing support for audit and SOX compliance activities. * Assist with special projects including ERP optimization, internal control development, and IPO or public company readiness (if applicable). Ideal profile: * CPA, Bachelor’s degree in Accounting required; * 5+ years experience required; * Big 4 background and/or experience at a high-growth tech company preferred; * Knowledge of technical accounting topics including ASC 606, ASC 842, ASC 350-40 - preferred; * High comfort with high transaction volume and data complexity; * Strong systems mindset — experience with ERP systems (e.g. NetSuite), revenue tools (off the shelf or custom-built systems), and ability to work across disconnected systems; * Tech forward, experience and desire to utilize AI and latest technologies to build scalable operations a plus; * Roll up the sleeves can do attitude; * Detail-oriented with strong analytical and organizational skills; * Strong leadership, problem solving and communication skills working cross functionally. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $125K - $200K

Job Description Company Overview: Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions. Position Summary: Samsung SDS America is seeking a dynamic and results-oriented Channel Sales Manager to accelerate our go-to-market strategy through strategic wireless carrier partnerships, including AT&T, Verizon, T-Mobile, and others. This role will be instrumental in expanding our enterprise mobility solution sales revenue by developing and managing wireless carrier reseller relationships that drive sales of Samsung SDS’s mobility software and services—especially our flagship solution, Zero Touch Mobility for ServiceNow (ZTM). As the Channel Sales Manager, you will collaborate closely with carrier Product and B2B (Enterprise and Government) Sales teams to establish, enable, and grow reseller partnerships. You will also support field sales in driving end-customer opportunities to closure, acting as a vital link between carrier sales channels and SDSA’s innovative mobility solutions. The ideal candidate will be a proactive, strategic thinker with a strong understanding of enterprise mobility, channel sales dynamics, and wireless carrier ecosystems. Key Responsibilities Develop and manage strategic relationships with key stakeholders across wireless carrier teams, including Product Management, Sales, Technical, and Business Development. Collaborate with carrier partners to create and execute joint go-to-market plans that drive adoption of Samsung SDS enterprise mobility solutions, with a focus on our Zero Touch Mobility for ServiceNow (ZTM) – a leading Mobile Device Lifecycle Management (MDLM) platform. Track, manage, and support carrier-sourced sales opportunities through the entire lifecycle—from lead identification through deal closure. Lead joint customer engagements, including discovery sessions, solution demos, proposal development, and contract support. Collaborate cross-functionally with internal teams—Product Management, Marketing, Presales, and Operations—to align resources and ensure successful execution of field sales activities. Serve as the voice of the market by providing ongoing feedback on partner requirements, competitive landscape, and customer challenges to inform product and go-to-market strategy. Responsibilities 1. Recruitment of Wireless Carrier Partners • Identify, target, and recruit wireless carrier reseller partners to expand Samsung SDS America's partner ecosystem., • Focus on building Bill On Behalf Of (BOBO) partnerships by leveraging industry knowledge and carrier relationships., • Engage with key decision-makers to cultivate a robust pipeline of potential partners within the enterprise mobility space. 2. Wireless Carrier Partner Growth & Management • Manage and strengthen relationships with existing carrier partners to increase solution adoption and position SDSA as their preferred BOBO partner., • Provide proactive partner support, including ongoing training, enablement resources, and co-selling strategies to maximize sales effectiveness. 3. Sales Enablement • Support carrier resellers in closing opportunities by delivering product expertise, technical guidance, marketing collateral, and sales tools., • Collaborate with carrier Product teams to ensure alignment on technical documentation, marketing initiatives, and solution readiness. 4. Revenue Generation • Meet and exceed revenue goals by driving sales of Samsung SDS software and services through wireless carrier partners., • Develop and execute joint sales strategies with carrier teams, participating in customer engagements across Enterprise and Government sectors. 5. Market Intelligence • Monitor market trends, customer needs, and competitive movements to inform go-to-market approaches., • Share partner and customer feedback with internal teams to guide product evolution and improve sales strategies. 6. Reporting & Forecasting • Maintain accurate records of partner activity, sales pipeline, and forecast projections using CRM and internal reporting tools., • 10+ years of experience in indirect sales, channel management, or business development within the enterprise technology or mobility sector., • Proven track record of developing and executing reseller partnerships with wireless carriers, ideally including Bill On Behalf Of (BOBO) agreements., • Bachelor’s degree in Business Administration, Marketing, or a related field preferred., • Background in the enterprise mobile device ecosystem, including hardware, software, and services—preferably in Mobile Device Lifecycle Management (MDLM), Telecom Expense Management (TEM), or Managed Mobility Services (MMS)., • Strong understanding of the enterprise mobility landscape, including channel sales dynamics and carrier go-to-market models., • Demonstrated success in recruiting, onboarding, and managing channel partners, with a focus on building sustainable, long-term relationships., • Familiarity with enterprise mobility technologies, including MDM/UEM, TEM, mobile devices (including vertically focused rugged devices), and mobility-focused MMS services and solutions, is a significant plus., • Excellent communication, presentation, and negotiation skills, with a proven ability to influence both internal and external stakeholders., • Ability to work independently, manage competing priorities, and consistently meet or exceed sales targets., • Strong analytical and strategic planning skills with the ability to assess market trends, forecast performance, and develop data-driven plans., • Self-motivated, goal-oriented, and passionate about partner success and channel growth., • Willingness and ability to travel up to 40% for partner meetings, events, and industry conferences. Samsung SDSA offers a comprehensive suite of programs to support our employees: • Top-notch medical, dental, vision and prescription coverage, • Wellness program, • Parental leave, • 401K match and savings plan, • Flexible spending accounts, • Life insurance, • Paid Holidays, • Paid Time off We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are seeking an experienced Sr Director to drive product delivery for our Issuer Digital Products business. You will be responsible for defining and driving the execution of product strategy, roadmap, and optimization for Visa's new and existing digital solutions aimed at issuers. This role requires a deep understanding of the payments industry, a strong product management and development background, and exceptional leadership skills. This role is based in Austin and will report to the VP of Product for Issuing Solutions Digital Business. Primary Responsibilities: * Create a compelling and forward-thinking product vision that aligns with Visa's overall business strategy and goals * Develop and enhance a modular platform to deliver best-in-class digital products to issuers that align with Visa's overall business strategy and goals * Oversee the product and platform development from concept to launch, including ideation, development, and testing * Work closely with engineering, design, operations, marketing, and sales teams to ensure seamless product and platform development and delivery * Continuously monitor and optimize product and platform performance post-launch to guide product innovation and development * Establish and manage a prioritized product backlog based on customer feedback, market analysis, and business priorities * Continuously monitor industry developments to ensure Visa's digital product and platform remain competitive and innovative * Build and maintain strong relationships with internal stakeholders, including executive leadership, cross platform and product teams, and other functional areas * Engage with key clients and partners to understand their needs/expectations and secure their alignment This is a hybrid position located in Austin TX. (we are not considering other locations at this time. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Adva1nced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience, • 12+ years of product management experience, with at least 4 years in a leadership role within the payments or financial services industry, • Proven track record of successfully launching and managing digital financial products and platform, • Strong expertise in defining and executing product and platform strategy, roadmaps, and go-to-market plans leveraging data to inform decision making and secure influence, • Solid understanding of software development processes and technologies to collaborate effectively with engineering and design teams, • Demonstrated ability to manage the entire product lifecycle from ideation to launch and post-launch optimization, • Experience building a high-performing product management team with a strong culture of collaboration, innovation, and continuous improvement, • In-depth knowledge of platform modernization and UX design concepts., • Strong track record of fostering a culture of innovation, collaboration, and continuous improvement, • Deep commitment to understanding and addressing customer needs and pain points, • Experience in designing and delivering exceptional user experiences., • Strong communication skills and ability to build strong relationships with clients and colleagues across Visa functions, navigating a matrix organization, • Sound business acumen, analytical skills and keen understanding of new technology payment business models and profitability drivers, • Willingness to travel as required Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 184,100.00 to 267,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description About Onnit: Onnit is an Austin, TX-based supplement company dedicated to supporting everyday heroes—those who need to be fully present and at their best, not only for themselves but also for their families, friends, and colleagues. As a trusted, serious supplement brand, we provide high-quality products with clinically studied ingredients designed to unlock a deeper mind-body connection and enhance both mental and physical performance. Unlike other supplement brands, Onnit enables strength from within, empowering individuals to operate at their peak every day. Backed by medical professionals, industry experts, and a loyal community, we are rapidly growing while staying true to our mission of total human optimization. Recognized as a Best Place to Work in Austin by the Austin Business Journal, we take pride in fostering a dynamic and purpose-driven environment—and we'd love for you to be part of it. We are seeking a dynamic, results-oriented Senior Manager, Paid Social and Digital Marketing to join our marketing team. This individual will be responsible for leading the strategic planning, execution, and optimization of paid social and digital advertising platforms to enhance our brand awareness, increase DTC traffic, drive customer acquisition, and generate revenue growth. The ideal candidate has a strong background in digital marketing, particularly on paid social, and a proven track record of delivering measurable business outcomes. KEY RESPONSIBILITIES • Strategic Planning & Execution: Lead the development and execution of paid social and digital marketing strategies across multiple platforms (Facebook, Instagram, TikTok, TikTok Shop, Reddit, Google Ads, etc.) to maximize operational efficiency of the acquisition funnel, • Campaign Management & Optimization: Oversee the end-to-end management of paid social campaigns, including budgeting, targeting, creative assets, and product prioritization to ensure effective performance. Continuously test new ad formats, targeting strategies, bidding approaches, and creatives to improve overall campaign performance and stay ahead of industry trends, • Performance Analysis and Reporting: Analyze campaign performance metrics (CPM, CAC, CPO, ROAS, etc.) and provide actionable insights and recommendations to continuously improve performance and scale successful campaigns. Share regular performance reports to senior leadership, presenting campaign results, insights, and forecasts for future growth, • Cross-Department Collaboration: Work closely with key stakeholders from Affiliate & Influencer, Brand & Creative, Customer Insights, CRM & Retention, Finance, and Tech to ensure alignment on campaign goals, messaging, and optimization strategies, • Budget Management: Manage a seven-figure paid social budget; allocate spend to ensure cost-effective use of marketing dollars - minimizing CAC and maximizing ROAS ADDITIONAL RESPONSIBILITIES • TikTok Shop Revenue: Own sales targets for TikTok Shop; responsible for defining the strategy for TTS and building out the TikTok affiliate and creator program, • Creator & Influencer: Collaborate with the Manager, Affiliate and Influencer to incorporate influencer assets, UGC, and whitelisting tactics in channel level campaign planning and budgeting, • Industry Trends & Innovation: Stay up to date with the latest trends in social media advertising and digital marketing to keep campaigns innovative and competitive QUALIFICATIONS • 8+ of experience in paid social and digital marketing, with at least 4+ years responsible for specific revenue or sales goals, • In-depth knowledge of paid social platforms (Facebook, Instagram, Reddit, and TikTok), Google Ads, and customer acquisition funnels; proven ability to efficiently scale a paid media strategy across multiple channels with a substantial marketing budget, • Ability to analyze complex data, identify trends, and make strategic recommendations. Experience with A/B testing, conversion tracking, and reporting. Familiarity with analytics tools such as Google Analytics, BI tools, and MTAs, • Excellent negotiation, relationship-building, and communication skills; excels as delivering well-structured, succinct deliverables (i.e. whitepapers, presentations, recommendations) for both peer-level and senior stakeholders, • Self-starter who with a bias towards action who thrives in a fast-paced, collaborative environment; ability to quickly prioritize, execute, and pivot based on the needs of the business, • Bachelor's Degree in Marketing, Business, or related field (or equivalent professional experience), • Experience in e-commerce, DTC, or consumer goods industries Benefits, • Full medical, dental, and vision benefits, • Basic Life Insurance, • Immediate 401(k) eligibility with company matching, • Unlimited vacation, • Paid holidays, • Flexible workplace policy, • $100/month flexible benefit stipend, • Tuition reimbursement, • Fringe benefits include free access to Korrect Fitness gym and Black Swan Yoga studios, in-office meals, product credits and discounts, among many others EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status

Job Description Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.) Office Location: Austin, TX. Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) Our Awesome Benefits/Perks: • 401K + employer match, • Medical, Dental, and Vision Insurance with HSA and FSA options, • Pet Insurance, • Fitness Center Discounts, • Employer-paid life insurance and disability, • Voluntary benefits (such as critical illness and accident insurance), • Travel reimbursement, • Tuition Reimbursement, • Employee Referral Program, • Opportunities for growth and promotion up to leadership level, • And so much more! Commercial Lines Account Manager - Role Overview: The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. Commercial Lines Account Manager - Role Responsibilities: • Client Book Growth:, • Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs, • Meet with new prospects and clients in person or virtually, • Grow the book of business by new sales or increased coverage limits on existing accounts, • Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients, • Client Book Management and Retention:, • Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation, • Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible, • Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed, • Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations, • Reviews insurance and indemnification parts of contracts, • Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables, • Manage Client Renewal Process:, • Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals, • Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed, • Uphold Strong Personal Relationships and Team Accountability:, • Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately, • Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options, • Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts, • Continue professional development by attending continuing education courses, seminars, and workshops Commercial Lines Account Manager - Requirements: • 2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required, • Active TX State Property and Casualty Insurance license required, • Experience with Insurance Agency Software (Applied Epic preferred), • Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred, • High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers, • Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines. Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&C licensed, and other relevant insurance licenses.

Job Description Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.) Office Location: Austin, TX. Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) Our Awesome Benefits/Perks: • 401K + employer match, • Medical, Dental, and Vision Insurance with HSA and FSA options, • Pet Insurance, • Fitness Center Discounts, • Employer-paid life insurance and disability, • Voluntary benefits (such as critical illness and accident insurance), • Travel reimbursement, • Tuition Reimbursement, • Employee Referral Program, • Opportunities for growth and promotion up to leadership level, • And so much more! Commercial Lines Account Manager - Role Overview: The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. Commercial Lines Account Manager - Role Responsibilities: • Client Book Growth:, • Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs, • Meet with new prospects and clients in person or virtually, • Grow the book of business by new sales or increased coverage limits on existing accounts, • Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients, • Client Book Management and Retention:, • Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation, • Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible, • Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed, • Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations, • Reviews insurance and indemnification parts of contracts, • Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables, • Manage Client Renewal Process:, • Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals, • Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed, • Uphold Strong Personal Relationships and Team Accountability:, • Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately, • Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options, • Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts, • Continue professional development by attending continuing education courses, seminars, and workshops Commercial Lines Account Manager - Requirements: • 2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required, • Active TX State Property and Casualty Insurance license required, • Experience with Insurance Agency Software (Applied Epic preferred), • Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred, • High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers, • Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines. Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&C licensed, and other relevant insurance licenses.

Job Description Company: Rugiet Location: Remote Department: Finance Reports to: Chief Operating Officer (COO) About Rugiet: Rugiet is a direct-to-consumer telemedicine company revolutionizing men's health. We are committed to democratizing access to best-in-class compounded medications through a bespoke digital experience, combining luxury service with clinical excellence. We are a disruptive force in the US healthcare market, constantly innovating to provide personalized solutions for a healthier, more fulfilling life. Role Summary: The Controller will be a key leader in the Finance department, responsible for overseeing all accounting functions, ensuring the accuracy and integrity of financial reporting, and maintaining robust internal controls. This role requires a strong technical accountant with experience in fast-paced environments, ideally within e-commerce, manufacturing, or healthcare/pharmacy. Key Responsibilities: Financial Reporting & General Ledger • Direct all general accounting functions, including the general ledger, accounts payable, and payroll., • Manage the timely and accurate month-end, quarter-end, and year-end close process in accordance with U.S. GAAP., • Prepare and publish monthly, quarterly, and annual financial statements, ensuring appropriate documentation and audit trails. Cost & Inventory Accounting • Oversee inventory valuation ensuring accurate costing for materials., • Analyze and report on cost of goods sold (COGS), variances, and profitability by product line and channel. Compliance & Internal Controls • Develop and document business processes and accounting policies to maintain and strengthen internal controls., • Manage all compliance reporting, including federal, state, and local tax filings (e.g., sales tax, property tax), working closely with external advisors., • Coordinate and manage external financial audits, serving as the primary point of contact for auditors. Financial Planning & Analysis Support • Collaborate with the CFO and leadership team on budgeting, forecasting, and financial analysis., • Provide detailed variance analysis of actual results versus budget/forecast., • Analyze financial data to identify trends, risks, and opportunities for cost savings and process improvement. Leadership & Management • Lead, mentor, and develop the accounting team, fostering a culture of high performance, accuracy, and continuous process improvement., • Bachelor's degree in accounting, Finance, or related field., • 5+ years of progressive accounting experience, with at least 2+ years in a Controller or Senior Accounting Manager role., • Proven technical expertise in U.S. Generally Accepted Accounting Principles (GAAP)., • Demonstrable experience with inventory, manufacturing, or cost accounting in a product-based environment., • Experience within the Direct-to-Consumer (DTC) E-commerce industries., • Prior experience managing accounting in a multi-state operation., • Active CPA (Certified Public Accountant) license is highly preferred.

Job DescriptionAbout ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few! At the heart of ROLLER is our team — which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey! About the Role The Solution Engineering function is a critical pillar at ROLLER - central to how we win new business, onboard and expand existing customers, and how we bridge real‑world insights back into Product to drive innovation. We're hiring a VP of Solution Engineering to build and scale this function globally. Reporting directly to the CPTO, this role owns the full spectrum of Solution Engineering activity: • Pre‑sales discovery, ROI‑driven demos, and pilot projects, • Technical enablement through onboarding, partnerships, and account growth, • Partnering with Product and Data teams to surface market signals and inform roadmap focus Solution Engineers are gatekeepers of fit. They ensure we're signing customers that align with our product and strategy, even if that means having tough, unpopular conversations to disqualify a deal. These decisions protect the business, onboarding, support, CSMs, and Product from customers whose needs aren't aligned with ROLLER's direction. What You'll Do Build & Lead the Function • Establish Solution Engineering as a cornerstone capability across the revenue funnel and customer lifecycle, acting as a bridge between Sales, Customer Success, Product, Partnerships, and Education., • Hire, coach, and scale a globally distributed team of Solution Engineers who are trusted experts and role models for technical and commercial excellence., • Create a culture of accountability, playbook-driven execution, and continuous improvement, striking a balance between pragmatism and entrepreneurial innovation., • Build and embed scalable processes, tooling, and reporting systems that provide leaders and cross-functional partners with clear visibility into SE impact., • Define and operationalise clear KPIs, using these metrics to drive team performance, prioritise resources, and inform Product and GTM decisions., • Partner closely with cross‑functional stakeholders to ensure SE insights and outputs enable every part of the business to succeed, from shaping Product roadmaps, to building LX education programs, to equipping AEs, CSMs, and Support with the knowledge they need to deliver value. Impact the Revenue Funnel • Lead world‑class discovery and pilot engagements to ensure strong alignment and a faster path to close., • Partner with AEs to drive ROI‑driven selling, building business cases and solution proposals that clearly link features to commercial outcomes., • Be willing to make tough calls to protect the business by disqualifying misaligned deals. Elevate Post‑Sales Success • Collaborate with Customer Success and Account Management to integrate technical expertise into onboarding, key account management, and scaled support programs., • Act as a trusted advisor post‑sale, helping customers meet their business objectives and extract maximum value from ROLLER., • Identify and resolve friction points surfaced through pilots, onboarding, support tickets, and customer feedback, directly lifting NRR and satisfaction. Bridge Product & GTM • Collaborate with Product and Data teams, feeding back aggregated market and customer signals to guide investment and roadmap focus., • Ensure field learnings are baked into Product discovery and validation processes., • Work closely with Data Analysts to surface patterns and insights that improve customer and internal decision-making. Enable & Amplify • Partner with our LX team and internal leaders to shape education programs, resources, and enablement tools that lift both staff and customer capabilities., • Ensure SE insights translate into practical resources that drive scalable onboarding, better adoption, and more confident internal teams and customers., • Support ROLLER's broader ecosystem by building and supporting the technical needs of our partnerships community, including App integrations and solution partners who leverage our APIs to deliver bespoke customer requirements.About YouRequired, • Proven success leading Solution Engineering or Pre‑Sales functions in a vertical SaaS environment - you understand operational complexity and domain expertise, and you raise the bar by driving high standards and continuous improvement in everything you and your team deliver., • Proven proficiency in product‑led demos, discovery, ROI‑based selling, and pilot execution - you've done the work yourself and can coach others, showing the energy and focus to make it happen and deliver real, measurable results., • Pragmatic, commercially astute, and willing to have tough conversations. You protect the business and set teams up for success by ensuring customer fit, truly obsessing over customer success, even when that means saying no to misaligned opportunities., • Strong collaboration across Sales, Product, Education, Partnerships, and Customer Success - you naturally go together, sharing knowledge, teaching others, and lifting those around you so the whole team moves forward., • Experience in a scaling SaaS company stage, building teams and processes from the ground up while delivering impact from day one. You're willing to eat the frog, tackling the complex problems head‑on, keeping it real with transparent communication, and bold enough to shake the tree to try new approaches. Preferred • Familiarity with configuration‑heavy products, APIs, integrations, and data flows, showing curiosity and courage to shake the tree and explore new ways to solve customer challenges., • Proven ability to build systems and playbooks, not just operate within them, consistently raising the bar by leaving every process and team better than you found it., • Experience serving a broad customer base, from low‑tech operators to enterprise customers with complex, high‑tech needs and scaled onboarding requirements, always playing the infinite game by building relationships and solutions that stand the test of time. Perks! • Attractive compensation package and benefits., • You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews., • Paid time off (PTO), Sick days, and US holidays., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers., • 100% paid Medical Insurance for US Employees., • 401(k) Plan with a 100% match on contributions up to 5%., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!, • Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more., • Highly flexible work environment with an All Access pass to WeWork, depending on your location., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do., • Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect • Presentation: 20–30 minutes with 15–20 minutes of Q&A., • The brief will focus on realistic challenges you'll face (e.g., designing a global SE structure, defining KPIs, balancing pre‑sales and post‑sales)., • We encourage you to treat it as a collaborative discussion — bring your questions and thought process., • A consistent scoring rubric is used to ensure fair, structured feedback.

Job Description Logistics Assistant Manager – Lead With Purpose + Earn a $750 Sign-On Bonus! Are you a skilled logistics leader with a passion for safety, technology, and team development? Do you thrive in a fast-paced environment where you can drive operational excellence and make a daily impact? Goodwill Central Texas is seeking a Logistics Assistant Manager to lead and inspire our logistics team while ensuring safe, efficient, and compliant fleet operations that deliver exceptional service to our retail locations. What You’ll Do: As the Logistics Assistant Manager, you’ll oversee assigned logistics staff and equipment to ensure smooth and safe day-to-day operations. You’ll take ownership of fleet performance, compliance, and scheduling, using modern logistics technology to improve safety, efficiency, and service quality. Your leadership will empower drivers and dispatchers to succeed, while keeping our fleet operations running at top performance. Key Responsibilities: • Coach and train drivers with a strong focus on safety, accuracy, and service — including conducting regular ride-alongs., • Monitor and report on all incidents in accordance with company safety protocols., • Inspect and maintain assigned fleet equipment (trucks, trailers, GPS units, etc.) and coordinate repairs and preventative maintenance., • Lead scheduling and attendance tracking for assigned staff to ensure timely delivery execution., • Model and promote exceptional customer service across logistics and partner departments., • Conduct inventory checks on logistics equipment, supplies, and rentals., • Monitor fuel card usage and fueling procedures., • Audit logistics processes with a focus on retail, warehouse, and E-Commerce operations., • Support the development and implementation of strategies to improve logistics performance, safety, and cost-efficiency., • Track key performance indicators including delivery timeliness, safety metrics, and fleet utilization., • Partner with cross-functional teams to ensure smooth product flow across departments., • Recruit, train, supervise, and evaluate logistics employees while fostering a positive, professional team environment., • Enforce high standards for workplace safety, cleanliness, and organization., • Recommend staffing and fleet adjustments to improve operations and support budget goals., • Maintain consistent communication and a strong team atmosphere across all departments., • Attend all required meetings and training sessions. Who You’ll Lead: You’ll directly supervise dispatchers, CDL drivers, and non-CDL drivers — guiding their development, performance, and contributions to team success. What You Bring: Required Qualifications: • 5+ years of experience in logistics, warehousing, or distribution center leadership., • Valid Texas driver’s license., • Proficiency with fleet telematics software for real-time driver and safety management., • Experience with Warehouse Management Systems (WMS), inventory tracking, and logistics software tools., • Strong communication skills — both verbal and written., • Analytical thinker with a knack for using data and technology to solve problems creatively and effectively., • This role requires a flexible schedule, including early mornings, evenings, and weekends as needed, to support operational demands and business needs. Preferred Qualifications: • Valid Class A CDL with 5+ years of safe driving experience., • Bilingual in English and Spanish., • Certification in Smith System or a similar defensive driving program. Physical Requirements: • Ability to lift up to 50 pounds and work in non-climate-controlled environments., • Frequent walking, kneeling, crouching, and balancing., • Ability to focus on detailed tasks and adjust to varying work conditions., • Exposure to airborne particles may occur during normal operations. Why Join Goodwill Central Texas? We offer more than just a job — we offer meaningful work that impacts lives across our community. As part of our team, you’ll help create brighter futures while growing your own career in a purpose-driven, inclusive organization. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2

Job Description ABOUT THIS POSITION Aceable is looking for a Manager, Sales to lead a team of sales professionals, drive revenue growth, and build strong customer partnerships. As our Head of Sales you will collaborate cross-functionally with marketing, product, and leadership teams to refine sales initiatives, improve performance, and ensure the team meets its goals. You will play a vital role in enhancing a strong team culture and creating a collaborative and supportive environment. As a strategic and hands-on leader, you'll develop sales strategies, optimize processes, and coach the team to success while leveraging sales enablement and data-driven insights. This role is a hybrid position. Candidates must live in the Austin, Texas metro area and be willing to work from our downtown Austin, TX office weekly. WHAT YOU'LL DO • Own and refine the sales strategy aligned with business objectives while ensuring the team meets or exceeds sales targets, • Manage, coach, mentor, and develop a sales team, fostering a culture of excellence, accountability, and collaboration, • Design simple, repeatable, and automated sales workflows to improve efficiency, drive consistency, and support future growth, • Source revenue through improved lead generation and enrichment, strategic account mapping, and targeted sales initiatives to expand market presence of our B2B sales channels, • Analyze sales performance, customer trends, and operational metrics to document learnings, optimize strategies, improve team effectiveness, and enhance product positioning, • Design and oversee onboarding and continuous training programs, ensuring the sales team has the skills, knowledge, and tools to succeed, • 5+ years experience in sales, preferably with management experience, in an inside sales B2B role, with a track record of building and scaling sales processes, • 2 years experience managing a team, including experience coaching and developing sales representatives, from prospecting to closing deals, with a strong focus on training, mentorship, and performance management, • Skilled in setting strategic sales directions, refining sales workflows, and optimizing lead generation, targeting, and pitch development to drive consistent revenue growth, • Ability to identify challenges in the sales process, implement scalable solutions, and continuously refine workflows to enhance efficiency and team performance, • Proficiency in using CRM tools (HubSpot) to track sales performance, analyze trends, and adjust strategies based on insights, • Strong ability to work across teams (Marketing, Product, and Customer Success) to align sales efforts, enhance messaging, and improve overall customer experience, • Clear and effective communication skills to engage internal teams, coach sales reps, and effectively convey value propositions to prospects and partners Aceable is a mobile education platform designed to create affordable, engaging, and convenient online courses available across mobile devices. Built by former teachers, NASA engineers, and those passionate about education, our team is obsessed with helping people reach their life goals and milestones through online certification. After launching our first mobile app to provide accredited driver's ed courses, Aceable expanded into real estate education, healthcare education, and most recently mortgage and home insurance. Aceable serves hundreds of thousands of students per month, but we need your help to tackle our vision of serving millions of students per month! Aceable has been awarded one of the Best Places to Work for multiple years running by numerous entities, such as the Austin Business Journal, Built In, USA Today, and EqualOcean. We actively work to foster a creative, collaborative, and diverse culture whose overall mission is to impact as many student lives as possible. ABOUT THE FINANCE TEAM The Aceable Finance Team consists of the Business Intelligence & Data Engineering, Finance Operations, Accounting, Financial Planning & Analysis, and Sales teams. We are data-driven, results-oriented, and take great pride in being a key partner to leaders across the organization through the monitoring and analysis of data for strategic decision-making. ACEABLE PERKS • Join one of Austin's Best Places to Work in 2024 & 2025, • Competitive total rewards (base salary + bonus/stock options, if applicable), • 401k match, • Robust medical, dental, and vision benefits, • Generous paid time off programs + 19 paid holidays per year, • Flexible work schedule, • Wellness programs, • Our own space on the top floor of a downtown Austin building with free parking, • Weekly lunch, a fully stocked fridge, and plentiful snacks, • Company events and activities (holiday events, happy hours, volunteering), • #PursueGrowth Reimbursement ($600 per year for full-time employees), • Free Roadside Assistance subscription, • Passionate teammates excited to help you succeed and learn Compensation: $80,000 base + $80,000 commission

Job Description Survey Field Instrument Operator Do you like being outside? Do you consider yourself to be tech-savvy? If you answered yes, come work with us here at ATS! Job Description “Amazing work environment, professional, innovative, family-oriented, and great perks.” An ATS instrument operator, operates & maintains all survey equipment, works under the direction of the party chief, collects & downloads survey data, and directs loading & storage of equipment while maintaining safety standards. Summary of Responsibilities: • Assist in acquiring the data needed in the field to produce the surveying and mapping product desired using the company's designated field procedures, from the setting of primary control, and data acquisition., • Excellent communication skills allowing them to communicate and interact with the field crew manager, the survey crew members, and the client on-site., • Load/unload equipment and prepare trucks for daily jobs., • Complete all assigned tasks promptly, be diligent in field procedures and always maintain company standards., • Make copies of field notes and reports Requirements: • Valid Driver’s License and reliable transportation, • Experience in Land Surveying, • Experience with Leica GPS, Total Stations, Robotics, and Data Collectors preferred, • Ability to work outside in extreme and varying weather conditions, • Ability to walk long distances through a variety of terrain, • Ability to lift and carry up to 50lb, • Ability to operate a 3-5lb sledgehammer, • Ability to clear vegetation for clear line of sight Company DescriptionATS is over 30 years old and is an established 140-person multi-disciplined firm providing services in Texas and nationwide. ATS is one of the largest companies in what we do in Central Texas. ATS provides structural engineering, land surveying, inspections, and energy audit services. We currently perform over 90,000 inspections annually and provide technical support for over 50 jurisdictions in Texas. Our company offers an innovative learning experience, and positive work atmosphere so that you feel right at home. To attract and retain the best talent, we offer marvelous compensation and benefits package including 401(k), health, life and dental, plus company vehicles for inspectors. We take pride knowing our customers consistently repeat business with us and our employees love coming to work for over 30 years. More information at is over 30 years old and is an established 140-person multi-disciplined firm providing services in Texas and nationwide. ATS is one of the largest companies in what we do in Central Texas. ATS provides structural engineering, land surveying, inspections, and energy audit services. We currently perform over 90,000 inspections annually and provide technical support for over 50 jurisdictions in Texas. Our company offers an innovative learning experience, and positive work atmosphere so that you feel right at home. To attract and retain the best talent, we offer marvelous compensation and benefits package including 401(k), health, life and dental, plus company vehicles for inspectors. We take pride knowing our customers consistently repeat business with us and our employees love coming to work for over 30 years. More information at

Job Description Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.) Office Location: Austin, TX. Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) Our Awesome Benefits/Perks: • 401K + employer match, • Medical, Dental, and Vision Insurance with HSA and FSA options, • Pet Insurance, • Fitness Center Discounts, • Employer-paid life insurance and disability, • Voluntary benefits (such as critical illness and accident insurance), • Travel reimbursement, • Tuition Reimbursement, • Employee Referral Program, • Opportunities for growth and promotion up to leadership level, • And so much more! Commercial Lines Account Manager - Role Overview: The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. Commercial Lines Account Manager - Role Responsibilities: • Client Book Growth:, • Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs, • Meet with new prospects and clients in person or virtually, • Grow the book of business by new sales or increased coverage limits on existing accounts, • Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients, • Client Book Management and Retention:, • Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation, • Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible, • Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed, • Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations, • Reviews insurance and indemnification parts of contracts, • Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables, • Manage Client Renewal Process:, • Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals, • Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed, • Uphold Strong Personal Relationships and Team Accountability:, • Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately, • Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options, • Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts, • Continue professional development by attending continuing education courses, seminars, and workshops Commercial Lines Account Manager - Requirements: • 2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required, • Active TX State Property and Casualty Insurance license required, • Experience with Insurance Agency Software (Applied Epic preferred), • Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred, • High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers, • Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines. Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&C licensed, and other relevant insurance licenses.

Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you'll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise clientele. The ideal candidate will have a proven track record in tech of driving enterprise-level engagement, retention, and growth. You will work closely with other members of the Enterprise team, making strong communication and collaboration skills vital. A core sense of conviction and a "can-do" attitude are prerequisites. Your success will play a crucial part in expanding Perplexity's market presence and contributing to the company's overall success. Responsibilities • Execute the Enterprise customer success strategy developed by leadership, • Serve as a primary point of contact for key enterprise clients, • Drive initial enablement through high quality onboarding and training, • Identify and support opportunities for growth and client expansion, • Manage retention, working with clients to quantify value delivered, • Advocate for client needs, and collaborate with cross-functional teams to drive product development, • Monitor and report on established key performance indicators, analyze data to identify trendsRequirements, • 5+ years experience in Customer Success or Account Management roles at scaling tech companies, specifically working with enterprise clients, • Proven track record of driving enterprise-level satisfaction, growth, and retention, • Excellent communication and presentation skills, with the ability to engage C-level executives, • A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives., • Ability to work under pressure, thriving in demanding environments, • Ability to work independently and as part of a collaborative team, • Proficiency in CRM systems and customer success toolWhy Perplexity?, • Impact at Scale – Your work directly influences hundreds of enterprise clients and millions of end-users at an unprecedented scale to encourage personalized support, • Velocity & Ownership – Excel in a culture that values curiosity, speed, and quality, • Cutting-Edge Tech – Operate at the forefront of applied LLMs and help invent how AI can redefine customer support itself. The cash compensation range for this role is $150,000 - $190,000. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.

Job Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Austin, TX branch. The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Some knowledge of HVAC equipment/products is required, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job, • 3 – 6 years of progressive sales experience Physical Requirements / Work Environment: The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Austin, TX branch. The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job Experience: Physical Requirements / Work Environment: The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job DescriptionJoin the Sweatpals Fitness Revolution! 🏃️‍♀️🏋️️‍♂️ Position: Scaled Success Manager Location: Austin, Texas (Preferred) | Remote (Considered) Reports to: VP of Growth Compensation: $110,000 - $130,000 OTE + competitive equity About Sweatpals Sweatpals is redefining how fitness communities connect and thrive - the next evolution in how the world works out! We're a community-first fitness platform turning workouts into social adventures, connecting hundreds of thousands of "Pals," hosts, and gyms through events, memberships, and social features. Backed by a16z, Kevin Hart, and other world-class investors, including Patron and Pear VC. We believe fitness should be joyful, social, and inclusive — not just a solo grind. From run clubs and beach pilates to pickleball leagues and cold plunge socials, Sweatpals turns everyday workouts into meaningful social experiences. We empower local leaders to grow their communities from side hustles to full-time, even million-dollar businesses, with comprehensive tools for ticketing, bookings, memberships, marketing, and POS. Our mission? Making fitness more social, accessible, and rewarding for everyone across hundreds of cities nationwide. As we scale, design is at the heart of how we stand out - we're creating a vibrant, social, and trend-setting platform at every touchpoint. The Opportunity: Scale Success Through Technology & Automation We're seeking a highly technical Scaled Success Manager to revolutionize how we onboard, educate, and retain thousands of fitness community hosts. This role sits at the intersection of customer success, marketing automation, and product-led growth. You'll architect scalable systems that deliver personalized experiences at scale, turning our platform into a self-serve powerhouse while maintaining the human touch that makes Sweatpals special. This is a unique opportunity to build the infrastructure that will support our next phase of hypergrowth - from hundreds to tens of thousands of communities. You'll own the entire host lifecycle marketing strategy, develop AI-powered success systems, and create the educational content that empowers hosts to build thriving businesses. The Role As our Scaled Success Manager, you'll be the architect of our one-to-many success motion, building automated yet personalized journeys that guide hosts from signup to success. You'll leverage cutting-edge tools and AI to create experiences that feel magical while operating at massive scale. What You'll Own Host Lifecycle Marketing Excellence * Design and implement sophisticated lifecycle campaigns using Amplitude, Vitally and Customer.io to maximize time-to-value and lifetime value * Build segmented journeys for different host types, with special focus on PLG (product-led growth) communities * Create behavioral triggers that identify expansion opportunities, churn risks, and engagement milestones * Develop multi-channel campaigns across email, SMS, push notifications, and in-app messaging Self-Service Onboarding Architecture * Partner with Product to streamline self-onboarding using UserPilot and other no-code tools * Design interactive product tours, tooltips, and checklists that guide hosts to their first successful event * Build and optimize in-app experiences that reduce time-to-first-value from days to hours * Create contextual help systems that anticipate and solve problems before they become support tickets AI-Powered Host Success * Lead the development of AI co-pilots using Intercom, connecting to Sweatpals University and platform data * Build intelligent chatbots that provide personalized insights and best practices based on host behavior * Create automated coaching systems that help hosts optimize their communities without human intervention * Develop predictive models that identify at-risk hosts and trigger proactive interventions Sweatpals University Management * Manage, maintain, and continuously improve our educational platform for hosts * Plan and host webinars with guest speakers to share success tories and playbooks * Add and iterate upon articles, guides, and resources based on host needs and feedback * Build a robust success case studies database showcasing host victories and best practices * Systematize case study development to create a steady stream of social proof and inspiration Cross-Functional Leadership * Partner with Host Marketing on organic social content initiatives that amplify host success stories * Collaborate with Product on new feature announcements and adoption campaigns * Work with Sales to ensure smooth transitions from sales-led to scaled success motions * Coordinate with Support to identify common issues and create self-service solutions Technical Infrastructure & Automation * Architect complex workflows using Airtable as the central source of truth for host data * Build sophisticated Zapier automations that connect our entire tool stack * Develop custom scripts and integrations to fill gaps in our automation ecosystem * Leverage MCP servers and AI tooling to create intelligent, adaptive systems What You'll Learn and Achieve Year One Milestones * Build a world-class lifecycle marketing program, achieving 80%+ host activation within 14 days * Create an enhanced AI powered success system handling 50%+ of common host success questions automatically * Develop 100+ case studies showcasing diverse host success stories * Design onboarding flows that achieve 90%+ completion rates * Establish Sweatpals University as the definitive resource for fitness community building Skills You'll Develop * Master the art of scaling human connection through technology * Become an expert in PLG and community-led growth strategies * Build deep expertise in AI and automation tools at the cutting edge * Develop the ability to think in systems and design for scale * Learn to balance automation with authentic relationship building Career Growth Trajectory This role positions you at the forefront of the scaled success revolution. As we grow, you'll have opportunities to build and lead a team, expand into Head of Lifecycle or VP of Success roles, or pioneer new growth initiatives across the company. What You Bring Required Experience & Skills * 5-8 years of experience in customer success, lifecycle marketing, or growth roles * Deep expertise with marketing automation platforms (Vitally, Customer.io, Intercom, or similar) * Proven track record of building scalable success programs achieving 110%+ NRR * Strong technical skills including scripting, API integrations, and automation workflows * Advanced proficiency with Airtable and Zapier for building operational systems * Experience with AI tools and ability to leverage emerging technologies * Understanding of technical architecture and how systems connect * Data-driven mindset with ability to analyze metrics and iterate quickly * Exceptional writing skills for creating educational content and lifecycle campaigns * Natural curiosity and passion for solving complex problems at scale Bonus Points * Experience in fitness, wellness, or community-focused businesses * Background in product-led growth or self-serve SaaS models * Familiarity with UserPilot or similar product adoption tools * Knowledge of MCP servers and advanced AI implementations * Active participation in fitness communities or group activities Success Metrics You'll be measured on your ability to drive measurable impact across our scaled success motion: * Net Revenue Retention (NRR): Achieve and maintain 120%+ NRR across scaled accounts * Net Promoter Score (NPS): Maintain 80+ NPS through exceptional automated experiences * Host Activation Rate: 50%+ of new hosts launching their first event within 90 days * Feature Adoption: Drive 80%+ adoption of key platform features within first 90 days * Success Deflection: Reduce success ticket volume by 40% through self-service solutions * Content Engagement: Achieve 70%+ engagement with Sweatpals University resources What Makes This Role Special Pioneer the Future of Scaled Success You'll be building something that doesn't exist yet - a scaled success motion that feels personal, drives real business results, and sets the standard for the industry. Your work will directly impact thousands of fitness entrepreneurs building their dreams. Unprecedented Autonomy & Impact As our first Scaled Success Manager, you'll have complete ownership over the strategy and execution. You'll work directly with leadership to shape our growth trajectory and build systems that will scale to millions of users. Work at the Intersection of Fitness & Technology You'll be immersed in the fitness world while leveraging cutting-edge technology. You'll help democratize access to fitness community-building tools and make wellness more accessible to millions. Learn from the Best You'll work alongside a world-class team with experience from leading tech companies and fitness brands. Our investors include Andreessen Horowitz, Patron, and Pear VC, giving you access to unparalleled resources and mentorship. Ready to Scale Success? If you're excited about building the future of automated yet authentic customer success, passionate about empowering fitness communities, and ready to tackle complex technical challenges, we want to hear from you! Sweatpals is an equal opportunity employer committed to building a diverse and inclusive team. We believe that different perspectives make us stronger and actively encourage applications from candidates of all backgrounds. Compensation Range: $110K - $130K

Job Description Job Summary Customer Success Manager BuildPass Full-time In-Person / Hybrid Opportunities | Austin, TX, United States About BuildPass At BuildPass, we’re building the world’s smartest operating system for construction to drive safer, more efficient job sites. AI is at the core of our mission to digitize one of the world’s largest and least tech-enabled industries. After raising a US$5M Seed in 2024, we’re growing ~10% month over month and have moved into our first U.S. presence in Austin. Our team comes from diverse backgrounds and skill sets. We don't expect you to have stepped onto a construction site. What matters most is curiosity, ambition, and a bias for action. About the Role As a Customer Success Manager at BuildPass, you'll be the trusted partner for builders who are transforming how construction gets done. You'll guide customers from onboarding through expansion, ensuring they achieve measurable outcomes while helping us shape a category-defining product. This isn't a typical CSM role – you'll work directly with construction teams on real job sites, deeply understand their workflows, and translate their needs into product insights that drive our roadmap. We're looking for someone who gets energized by customer problems, thinks strategically about retention and growth, and wants to be part of building something generational in an industry ripe for transformation. What You'll Do * Own the customer journey – Lead new customers through onboarding and implementation, ensuring they see value fast. Develop tailored success plans that align with their business goals, then measure and optimize against them. * Drive adoption and expansion – Identify opportunities for deeper product adoption and revenue expansion. Partner with sales on upsells and with product on feature requests that unlock new use cases. * Become a construction tech expert – Immerse yourself in how builders, subcontractors, and workers actually work. Spend time on job sites. Understand the pain points. Become fluent in construction workflows so you can be a genuine advisor, not just a software vendor. * Protect and grow revenue – Monitor customer health metrics relentlessly. Spot churn risks before they become problems. Turn satisfied customers into advocates, references, and case studies. * Shape the product – Gather feedback systematically and translate it into actionable insights for our product team. You'll have direct influence on what we build next. What You'll Bring to the Team * Must be based in, or willing to relocate to, Austin, TX. This is a predominantly in-person role. * You've got 2–5 years in customer success, account management, or similar customer-facing roles – ideally in SaaS. You've proven you can manage complex stakeholder relationships, drive product adoption, and hit retention and expansion targets. But beyond the resume, you're someone who: * Values substance over noise – You don't mistake activity for impact. You prioritize what matters and tune out the rest. * Gets excited about hard problems – Construction is messy, complex, and resistant to change. That's exactly why you want to be here. * Thinks like an owner – You take initiative, propose solutions, and follow through without being asked twice. * Communicates with clarity – You can explain technical concepts to non-technical people and translate customer needs into product requirements. * Thrives in ambiguity – Startups move fast and priorities shift. You're energized by building systems from scratch, not maintaining existing processes. * Wants to build something generational – You're not here for a stepping stone job – you want to be part of something that fundamentally changes an industry. * Bonus – Experience in construction tech, workforce management, or compliance-heavy industries. Familiarity with AI-driven platforms and how they create efficiency in traditional sectors. Comfort working across time zones in a global team. Why BuildPass Construction is transforming - and BuildPass is leading that change. You’ll gain first-hand exposure to how a startup scales globally and how AI is reshaping the way construction operates. We also offer: * 🏖 20 days PTO (aligned with Australian standards) * 💸 Equity potential through our Employee Share Option Plan (ESOP) * 🩺 Comprehensive health insurance * 🏋️ Health & wellness reimbursement for fitness or wellness apps * ☕ Central Austin office – free parking, great cafés nearby, and a proper espresso machine * 🍽 Team culture – quarterly celebrations, team lunches, and offsites * 🚀 High visibility with leadership and opportunities for rapid growth Our Company Values Listen Loudly – We listen and act on feedback, building a culture of trust and candor. Build with Ambition – We set bold goals and ship products that compound our advantage. Own Your Impact – We take ownership of outcomes, not just tasks. Co-Create the Future – We work alongside our customers to push the entire industry forward. How to Apply If you’re excited about joining a fast-growing startup that’s redefining how the world builds, we want to hear from you. Please click the Apply Now button to submit your resume and a brief paragraph on why you think you’d thrive as an Customer Success Manager at BuildPass? We’re accepting applications on a rolling basis, so apply sooner rather than later if this sounds like you. If you have any questions? Email 👉 Data shows that 26% of women are unlikely to apply for a job if they don't have all the skills listed, compared to 12% of men. If you think you'd be a great candidate for this role but don't tick every box, we'd still love to hear from you.

Job Description PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager. KEY TASKS AND RESPONSIBILTIES • Work with Customer Support Manager to set goals and objectives, • Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries, • Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups, • Enter data accurately and timely into industry software, • Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence, • Ensure that customer service performance standards and guarantees are met, • Utilize various company databases to access member information, • Abide by all rules, regulations and policies set forth by SCL, • Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director QUALIFICATIONS • High school diploma or equivalent; college degree preferred, • Customer service and inbound call center experience required, • Pharmacy Technician certification helpful PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES • Proficient in Microsoft Office suite and industry related software programs, • Proven ability to build relationships; must be service oriented, • Excellent verbal and written communication skills, internally and externally, • Pharmacy and/or Healthcare experience preferred, especially in a call center setting, • Demonstrated ability to analyze situations and resolve issues in a timely manner, • Able to work independently and collaboratively with other SCL personnel, • Bilingual in Spanish/English advantageous, • Must be able to work flexible hours pursuant with industry demand, • High attention to detail and able to work in a fast-paced environment IN-OFFICE POSITION Mon-Fri 9AM - 6PM with an occasional Saturday.

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed to Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... • Safety 1st Organization, • Competitive pay, • Benefits: Medical, Dental, Vision, & More!, • H.S.A or H.R.A with Company Contributions, • 401k Retirement Savings Program with discretionary employer match, • Progressive career development and training, • Employee assistance program, • Paid Time Off (PTO) and Holiday Pay, • Service recognition and awards As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top Accountabilities in the Role: • Process and enter customer orders using the company's computerized order processing system, timely, accurately, and efficiently., • Provide ongoing sales support to our customers in person, by phone, or other means ensuring above average communication to provide an excellent customer experience., • Process and evaluate special transfer or restock requests, including exceptions or credit requests, ensuring to consult with manager and proper procedures are followed., • Collaborate with other team members, departments, or branches to ensure consistent flow of communication and knowledge across all areas., • Education: High school diploma or equivalent., • Experience: 2+ years of prior experience in retail sales within a professional environment and front facing customer interaction; product training provided. Prior work experience with stone, granite, or slabs is a plus., • Functional Skills: Exceptional customer service skills with the ability to provide individualized service. Self-starter who proactively finds solutions to meet our customer needs with an ability to multi-task to handle various methods of customer interaction/needs (in person, phone, other). Good attention to detail and accuracy with processing orders. Good math skills to calculate pricing, discounts, interest, along with the ability to apply concepts of basic algebra. Ability to interpret various written technical instructions and diagrams with several abstract and concrete variables., • Certifications: Ability to be forklift certified - as needed per location., • Technology Aptitude/Other: Basic computer skills working within a Microsoft Windows environment with solid data entry skills., • Language Skills: Good written and excellent verbal communication skills to work with our customers (in person or by telephone) and to communicate with all levels of the organization., • Reports To: Branch Manager, • Work Schedule: Ability to work flexible hours with overtime, including Saturdays (up to 45-48 hours per week), • Travel: None., • Work Environment: The employee is occasionally exposed to an environment with moderate noise level. The employee may be exposed to outside weather conditions and may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone., • Physical Requirements: The employee is regularly required to stand, use hands to finger, handle and feel, and to talk and hear. The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa Consulting and Analytics (VCA) is the externally-facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance. Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors. VCA Managed Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive go-to-market implementations. The VCA team is looking for a Manager to join our VCA Managed Services (VMS) – Technology team and play a role in identifying and delivering high impact projects for Visa’s clients in the North America region. As the Client Consulting Manager, VCA Managed Services - Technology, the ideal candidate will be responsible for driving a critical managed services pillar focused on Technology Advisory and Implementation within the Banking, Payments and Banking/Payments Adjacent capabilities. Technology Advisory services enable clients to assess their current technical architecture, envision their future state, and clarify the roadmap to long-term success. Technology Implementation services build on the success of Technology Strategy engagements, equipping clients with the managed technical program and engineering teams needed to bring their vision to life. Essential functions include: Consultative Selling * Possess a great understanding of Money Movement across debit/credit payments space * Lead initiatives to uncover client needs, challenges, and identify potential opportunities with respect to managed services * Proactively engage with Visa internal teams in product / technology strategy & planning discussions. * Present appropriate Visa and/or partner solutions to clients that address their needs * Identify the client decision-making stakeholders and processes * Manage a sales pipeline within an identified list of client targets and selling consulting work against a sales target. * Maintain internal records in various systems for pricing approvals, internal routing and legal/funding approvals, and updating for proper revenue recognition. Offering Development * Identify white space challenges and opportunities across client sets * Develop bespoke and scalable products leveraging Visa assets and, as needed, third-party partner assets * Identify third-party partners who can complement and supplement solution sets * Work with other delivery partners to present Visa solutions to Clients for implementation to address their needs and key growth initiatives. Solution Delivery * Strong project/program management skills * Demonstrated experience delivering flawlessly Customer Centricity * Speak to technical and non-technical aspects of solutions * Be comfortable working across the spectrum of Visa clients, from institutional banking relationships to fintech startups Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. The ideal candidate will be able to juggle multiple tasks, have demonstrated experience closing sales, and understand the debit/credit payments space and nuances within the Financial Services. This is an individual contributor role reporting into a Director within VCA. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications -5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications -6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD -Relevant experience at large management / IT consulting firm or US Financial Institution, delivering payments industry technology solutions and services, including but not limited to money movement, dispute/pre-dispute, installments, workflow orchestration, core banking, etc. for consumer, small business and commercial clients. -Experience working in a techno-functional capacity mediating between business functions and technology teams. -Client engagement lifecycle management experience – proposal creating, pricing, pitching, SOW writing and execution oversight -Technology mindset, curious, up to date with digital trends and applications -Excellent communication, storytelling and presentation skills -Self-motivated, results oriented individual with the ability to handle numerous projects concurrently -Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups -Ability to use both formal and informal influencing skills inside and outside the organization Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112,500 to 172,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Background Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. We have brought Data Science and Machine Learning to a space that is ripe for disruption. We combine a best-in-class technology stack with local market expertise to reduce expenses, increase Net Operating Income, and drive operational efficiency for both our institutional clients and individual homeowners. Ownwell's solution ensures you have the necessary tools, resources, and information to confidently manage your property taxes. Ownwell has been recognized both in Austin and Nationally, as a top workplace by the likes of Fortune, BuiltIn, Inc, and Best Places To Work. We are well-funded and venture-backed by some of the best investors in the world such as First Round Capital and Bessemer Venture Partners. Our customer base has grown by more than 300% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country. Our Culture People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company. We've brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers. Our core values are our guiding principles in everything we do • Customer Obsession, • Take Ownership, • Do The Right Thing, • Go Far Together, • Serve as the primary relationship manager and advisor for high-value accounts, including family offices, REITs, multifamily operators, and SFR portfolio managers, • Leverage your knowledge of real estate, property tax, and our technology to build trust with asset managers, CFOs, and owner/operators by understanding their business drivers, portfolio metrics, and investment strategies, • Identify expansion opportunities by recognizing when clients need acquisition support, portfolio optimization, or advanced tax planning beyond basic appeals, • Help sophisticated investors understand how our technology platform delivers measurable ROI while gathering feedback to inform product development, • As an early team member, help establish processes, train new hires, and shape how we scale relationships with institutional clientsQualifications, • 3-5 years in proptech, financial services, or real estate (property management, development, acquisitions, or similar), • Comfortable learning and discussing real estate (i.e., valuation methodologies, cap rates, NOI, occupancy trends, rent rolls, and market fundamentals across real estate asset classes), • Natural ability to earn trust and build relationships with high-net-worth individuals and institutional decision-makers, • Experience using data and analytics to identify opportunities and communicate value - whether through investment analysis, portfolio reporting, or client presentations, • Comfortable collaborating cross-functionally with Product, Operations, and Legal teams to deliver a seamless client experience, • Excitement about joining a fast-paced, high-growth technology company where you'll help shape processes and grow with the business, • Interest in learning property tax strategy and appeals process (we'll provide comprehensive training on the technical aspects)Bonus Points, • Experience at investment firms, development companies, asset management platforms, or family offices, • Previous client-facing or account management experience in real estate or professional services, • Exposure to property tax, accounting, or legal processes in real estate transactions, • Familiarity with CRM systems, proptech solutions, or other technology tools in real estate, • Experience working at or with high-growth technology companies This role is perfect for someone with strong real estate or finance fundamentals who wants to apply that expertise in a technology-driven environment while helping build the future of property tax management. Ownwell offerings • Entrepreneurial culture. Own your career; we are here to support you in the journey., • Access to First Round Network to build your community outside of Ownwell., • Flexible PTO. We believe in giving you the flexibility to own your time off. In addition to flexible time off, you will get 11 company holidays. We offer the last week of the year to recharge and reset., • Competitive health benefits. We care for you and your family's health, as reflected in our benefits coverage., • Learning support through a $1,000 stipend per year to enable investing in your individual learning needs., • Supporting parental journey. We offer up to 16 weeks of fully paid parental and bonding leave to support your journey as a new parent.

Job DescriptionAbout ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few! At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey! What You'll Do The Manager of Customer Onboarding bridges the gap between technical onboarding and customer value. This role will lead one of our AMER-based Training & Implementation teams to deliver a cohesive onboarding and training experience that promotes strong product adoption through technical implementation, platform configuration and integrations for new customers. This leader will oversee daily operations, performance, and development of the team, focusing on creating a best-in-class onboarding experience, driving process efficiencies, and developing omni-channel training strategies. They'll also build close relationships with strategic accounts, ensuring ROLLER exceeds onboarding expectations and sets a course for long-term success and value. • Leadership & Strategy: Build, lead, and foster a culture of customer centricity and high-performance, • Customer Value & Engagement: Add value to customer relationships through direct engagement and proven approaches, driving desired customer outcomes., • Onboarding Journey Optimization: Design and implement scalable onboarding processes to shorten time-to-value, improve product adoption levels, and enhance customer training experiences., • Metrics & Reporting: Define and track performance metrics and KPIs at both team and account levels, ensuring performance visibility and accountability., • Product Adoption: Increase product adoption through the development of onboarding resources, including scalable training materials and videos., • Cross-Functional Collaboration: Work with Sales and Customer Success to optimize customer hand-offs, increasing onboarding efficiencies and eliminating customer effort, • Relationship Management: Guide team members in maintaining and enhancing customer relationships, with hands-on involvement in key accounts., • Cross-Functional Customer Programs: Lead key Customer Programs requiring collaboration across departments like Sales, Customer Success, Support, and Product. About You • Experience: Minimum 2+ years in a Customer Onboarding leadership role with a proven track record of meeting KPIs. Enterprise customer experience is a plus., • Education: MBA or related graduate degree preferred; technical undergrad and relevant certifications are a plus., • Industry Knowledge: Strong understanding of software, subscription, and renewal-based business models; experience with B2B customer success focused on onboarding, product adoption, and technical implementation, • Communication & Relationship Building: Exceptional communication skills for C-level interactions and relationship development., • Analytical & Goal-Oriented: Strong analytical and project management skills to drive business growth through data-driven strategies., • Preferred: Background in family attractions or entertainment venues.Perks!, • Attractive compensation package and benefits., • You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews., • Paid time off (PTO), Sick days, and US holidays., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers., • 100% paid Medical Insurance for US Employees., • 401(k) Plan with a 100% match on contributions up to 5%., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!, • Team Member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do., • Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

Job Description We are seeking a Customer Success Manager (REMOTE) for a full time and direct hire role with one of our amazing software partners. This is a remote role for someone located in the United States. Overview: We need a proven Enterprise Customer Success Manager to support customers and help accelerate onboarding and ensure the success of future customers at this product-led growth SaaS company that is scaling rapidly. This is a fast-paced and ever-changing environment where your creativity, knowledge and insight can bring about positive customer and company results. Their product is a mobile field inspections management platform for industries like water, gas and electric utilities, government and AEC (Architecture, Engineering and Construction). Responsibilities: • Your main responsibility will be to be a trusted advisor to customers, so you ensure their long-term success, retention, and growth. You will use your strategic skills to proactively deliver high-impact results for customers and for the company., • Maintain a healthy portfolio of existing customers by ensuring customers continue to leverage their product. You will build and execute on a customer success plan to drive adoption, retention, and value. You will support them if they are falling behind, assist them operationally and celebrate their success., • Successfully onboard new customers and quickly connect their initial reasons for purchasing and realizing the value. This includes building and executing on a customer success plan to drive adoption, retention, and value realization, and building use cases for marketing., • Be a trusted product advisor that builds trusting relationships with customers by understanding their business and advising on the technical capabilities of this product to provide the most value and be the voice of your customer., • Use value-driven and strategic conversations to drive customer's success. Retain and grow customers by assisting Account Executives in growing the value of your customer portfolio (book of business)., • Demonstrate the power of their product to connect with customers through targeted solutions to set clear expectations for all parties involved., • Monitor customer portfolio by reaching out during onboarding, business reviews, expansion opportunities, etc. You will also connect about opportunities to get in front of potential challenges., • Share all relevant feedback to cross-functional partners to continually improve the customer and employee experience., • Maintain a level of technical expertise in the platform to build apps of medium complexity and to be able to audit and advise on applications best practices and improvements., • Maintain proper documentation in internal system for accurate customer and activity records., • Ensure that you are up to date on all current software releases and features by doing ongoing development and product education., • Communicate professionally with customers and internal employees within a fast and friendly response time. Requirements: • Experience managing a book of business as a Customer Success Manager or Account Manager, • Previous SaaS industry experience with a proven track record of exceeding performance goals, • Experience working with Global 1000 Customers as an Enterprise Customer Success Manager), • Experience with customer-focused QBR (Quarterly Business Review), • Expert technical learning skills with a strong aptitude for understanding technical aspects of the product to design and communicate solutions that solve customers business problems., • Act as a Solutions Architect and have a consultative approach to interact with technical and non-technical users., • Able to partner with the sales team on a shared portfolio and create action plans that address near-term and long-term needs., • Experience conducting strategy-based conversations that drive meaningful and valuable product usage., • Experience using and configuring CRM tools and Customer Success Platforms (CSP) like ChurnZero, Catalyst, or Planhat., • Project management experience and experience managing multiple work streams., • Able to create data analytics through platforms like Excel, Power BI, Tableau etc., • Experience working with GIS or Mobile Forms for the horizontal construction industries is a plus., • Familiar with scripting languages like JavaScript is a plus., • Experience working with and prioritizing multiple simultaneous internal and customer-facing work streams., • Highly organized with the ability to prioritize tasks and meet deadlines with a quick turnaround in a fast-paced and high-performance environment., • Excellent verbal and written communication skills with the ability to connect with and engage customers at multiple levels of organizations from the CEO to the individual contributors., • A bachelor's degree is preferred. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. You must be legally authorized to work in the United States without current or future sponsorship.

Job DescriptionSalary: $72k-$85k As a Senior Customer Success Manager, youll be the strategic partner for our customers, driving product adoption, measurable ROI, and expansion opportunities across their portfolios. Youll manage high-value relationships, ensuring each property experiences the full impact of Tailos robotics solutions while identifying opportunities to grow our footprint. This role requires a proactive, data-driven, and customer-obsessed leader who thrives at solving complex problems, aligning stakeholders, and driving outcomes. Youll lead customers through the entire lifecycle - from onboarding and launch to optimization and growth - leveraging insights, training, and enablement strategies to deliver exceptional results. Were looking for someone who is: • Personable - Builds relationships easily and thrives connecting with people internally and externally., • Analytical - Uses data and KPIs to tell a clear ROI story and communicate progress., • Persuasive - Influences stakeholders and drives expansion conversations with confidence., • Collaborative - Partners cross-functionally with Product, Engineering, and Sales to elevate the customer experience. RESPONSIBILITIES • Customer Engagement: Serve as the primary point of contact for your book of business, conducting customer-facing activities, including on-site visits to customer properties when necessary, to drive product adoption and upsell within each property level account., • Onboarding & Launch Success: Lead the onboarding process for new customers, leveraging standardized systems, tools, and methods to deliver a measurable, consistent, and scalable customer experience that sets the stage for future upsell opportunities., • Strategic Account Management: Manage a portfolio of Strategic Accounts and their respective properties, ensuring that each property receives personalized attention and support to maximize the value derived from our technology., • Upselling Inventory: Utilize your strong relationships and deep understanding of customer needs to identify and capitalize on opportunities to expand robot inventory within your book of business, proving the value of additional units and driving sales growth., • Expanding Customer Portfolios: Actively identify expansion opportunities across customer portfolios, partnering with Sales to drive additional Rosie deployments and maximize customer ROI. Leverage Tailos usage data and customer outcomes to build persuasive business cases that lead to measurable revenue growth., • Performance Reporting: Prepare and deliver detailed performance reports to key stakeholders regularly, highlighting relevant KPIs and showcasing how our solutions drive success at each property., • Data-Driven Storytelling: Regularly deliver engaging slideshow presentations that tell the story of each customers success through data, seeking feedback, discussing performance, and introducing new feature improvements and other pertinent topics., • Proactive Problem Solving: Proactively identify and address potential customer dissatisfaction before it escalates, implementing strategies to enhance the customer experience and reduce churn risk., • Internal Collaboration: Work closely with internal teams at Tailos to ensure seamless product launches and post-launch activities, aligning on goals to drive unprecedented success in every customer interaction. Represent the voice of the customer for product, engineering, and the rest of the company., • KPI Management: Regularly collect and analyze key performance indicators (KPIs) from customer properties, using internal Customer Success tools to generate reports and actionable insights that inform internal and external discussions., • Customer Training & Support: Conduct remote video kick-off and training sessions as needed. Be ready to engage in emergency calls with property stakeholders to address and mitigate poor usage scenarios., • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales services., • Proven track record managing $1M+ ARR portfolios and driving measurable expansion revenue., • Experience managing multi-property / multi-stakeholder relationships in hospitality, CRE, or facilities management a strong plus., • Excellent written and verbal communication skills, with the ability to craft exceptional presentations., • Prior experience in automation, smart home, robotics, or other high-technology industries., • Proficiency in Vitally, HubSpot CRM, Grafana, and other Customer Success tools used to measure and communicate property-level performance., • Ability to overcome common customer challenges, resulting in higher levels of customer satisfaction., • Familiarity with CRM systems and experience in conducting data analysis., • Ability to work independently and manage multiple projects simultaneously., • Experience in the hospitality or commercial cleaning space, with an insider understanding of the vernacular, organizational structure, and operational processes of hotels, resorts, or similar customer types., • Results-oriented mindset with a passion for the convergence of service and technology., • Technically savvy and a desire to leverage the latest tools to scale processes., • Vigilant about details and committed to meeting deadlines., • Responsive and responsible with a preference for over-communication., • Deep interest and passion for robotics and excitement about advancing the industry.

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Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.POSITION PURPOSE Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution. Also (in collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby associates so they can assist customers and effectively cross sell bank products and services. Has basic knowledge of simple deposit and loan products and services. Identifies sales and referral opportunities and strives to meet related goals. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective and professional performance of financial service functions. • Presents and explains Bank products and services to clients and assists in meeting their financial needs including the following: opening, closing, and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and basic consumer loans., • Answers questions and solves problems for clients by listening, collecting data, and securing answers., • Profiles clients to identify sales opportunities., • Resolves client requests and questions promptly, courteously, and professionally., • Receives and processes new client accounts and changes to existing accounts such as names changes, address changes, product changes, and other account maintenance as requested., • Maintains privacy of customer account information., • Assists area personnel as required., • Keeps Banking Center Manager informed of area activities and significant problems., • Completes required reports and records accurately and promptly., • Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays., • Oversee annual year-end reporting and special projects that pertain at the banking center level, such as key box audit or safe deposit box key audit., • Review new account and data entry, as needed, to ensure accuracy., • Supporting Treasury Management with new accounts and services for clients., • Actively and professionally sells Bank products and services. Responsible for meeting sales production goals., • Performs related clerical duties as needed. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures. Good business relations exist with clients. Client problems and questions are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities. Required reports and records are accurate, complete, and timely. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services and meet sales production goals. The Bank’s professional reputation is maintained and conveyed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Good understanding of financial services and products provided. Experience Required: General Customer Service experience preferred. Personal Banker experience preferred. Previous banking experience preferred Skills/Abilities: Excellent communication and public relations skills. Professional appearance and attitude. Ability to operate related computer applications and business equipment including 10-key and telephone. Solid math and bookkeeping abilities. Monday - Friday: 8:00AM - 5:30PM // Saturday: 9:00AM - 12:00PM 40 hours per week.

Job Description Join Our Growing Team at Vape City! Are you ready to be part of a thriving and dynamic team in the heart of Houston, Texas? Vape City, one of the largest Vape & Smoke chains in the area with over 200 locations across Texas and expanding to new states, is seeking passionate individuals to join our family. Position: Sales Associate Location: Austin, Texas (Multiple Locations) About Us: At Vape City, we're not just a store; we're a community hub offering a wide range of products to enhance our customers' experiences. With a commitment to excellence, we operate 24/7 and provide unparalleled customer service. Join us and be part of our journey as we continue to grow! What We Offer: Competitive Compensation: Starting salary of $10-$14 per hour, with the opportunity for the first raise based on a positive performance review after completing 90 days. Comprehensive Training: Fully paid training program to equip you with the skills needed for success. Bonus Structures: Monthly sales bonuses and additional retention bonuses. Special bonuses are offered on Thanksgiving and Christmas. Career Growth: Opportunities for advancement in a fast-paced and vibrant work environment. Flexible Work Schedules: Full-time and part-time positions available with flexible working hours. Healthcare: Essential healthcare benefits for eligible employees. Career Progression: We believe in rewarding dedication and performance. With a structured career path, you can grow from a Sales Associate to roles such as Assistant Store Manager, Store Manager, District Manager, and General Manager. Responsibilities: Welcoming with greeting and engaging with customers, ensuring a personalized shopping experience Provide product knowledge and recommendations Drive sales through effective cross-selling techniques Maintain inventory levels and merchandise displays Contribute to achieving daily sales targets Operate cash registers and handle financial transactions Maintain store cleanliness and organization Qualifications: Exceptional communication skills Professional demeanor and appearance Ability to stand and walk for extended periods Positive attitude and customer-centric approach Join Our Team: If you are enthusiastic, customer-focused, and ready to take on new challenges in a rapidly expanding industry, we want to hear from you! Apply now to become a part of the Vape City family. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Search Terms: Retail, Vape, Smoke, Sales, Customer Service, Cashier, Entry Level, Associate Find us on Indeed, Facebook, Homebase, and our website for more details. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description ReSource Pro is seeking a results-driven and highly motivated Senior Sales Executive with a strong background in enterprise sales to drive new business growth by identifying and developing client opportunities. This role will focus on selling technology solutions, helping clients improve operational efficiency, and leverage emerging insurance technologies. This is a remote role that can be based anywhere in the continental United States. A significant amount of your time will be spent travelling. Your role... As a Senior Sales Executive, you will be at the forefront of driving business growth, identifying and cultivating high-value opportunities within the P&C insurance sector. This role is designed for a dynamic, results-driven sales professional with a passion for innovation, specializing in both Insurance Operations and cutting-edge technology solutions such as AI-driven automation, cloud computing, and InsurTech. With a deep understanding of insurance operations and digital transformation, you will leverage your expertise to navigate complex sales cycles, influence key decision-makers, and consistently close high-value deals that drive real impact for our clients. Within your first year you will... • Develop & Manage Leads: Identify prospective clients through cold calling, industry networking, trade shows, webinars, and public speaking engagements., • Build Client Relationships: Establish and maintain strong connections with key decision-makers at insurance carriers, agencies, and MGAs., • Position Our Solutions: Understand client pain points and demonstrate how our technology solutions—including AI, automation, and data analytics—deliver measurable impact., • Manage the Sales Process: Guide opportunities through the client purchasing process, actively navigating approval stages, procurement, and sourcing., • Negotiate & Close Deals: Lead contract negotiations, influencing stakeholders and accelerating deal closure while ensuring mutually beneficial agreements., • Engage in Strategic Selling: Successfully manage large strategic accounts, fostering long-term client relationships and generating referrals from existing accounts., • Develop Tailored Solutions: Craft strategic proposals and recommendations that align with client objectives and showcase ReSource Pro’s unique value proposition., • Stay Ahead of Industry Trends: Keep up with market developments, competitive trends, and evolving customer needs, recommending enhancements to product offerings and sales strategies., • 10+ years of experience selling technology solutions to the P&C insurance industry., • Strong understanding of P&C insurance processes, challenges, and market dynamics, with expertise in insurance technology solutions., • Familiarity with emerging insurance technologies, such as AI, big data, predictive analytics, and cloud-based solutions., • Excellent communication, negotiation, and presentation skills with the ability to explain complex technology solutions to non-technical stakeholders., • Salesforce or similar tools familiarity is preferred., • Selling software as a service/Saas within the insurance industry experience preferred., • Experience with property and casualty (P&C) insurance platforms: Guidewire, Duck Creek, Vertafore, Majesco, Insurity, Applied Epic preferred Benefits of Joining Our Team: • 100% paid employee health insurance on Day 1., • Eligible for all medical, dental, and vision benefits on Day 1., • Generous PTO plan with paid holidays + floating holidays., • Innovation focused work environment that promotes collaboration. To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes: 1. Behavioral Interview with Talent Acquisition, 2. Online talent assessment, 3. Hiring Manager interview, 4. Stakeholder interview *Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR 5FrjPO1Ov2

Job DescriptionWho we are AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for AvantStay is always looking for exceptional talent to join our team. Please use this application to express your general interest in joining our Marketing team. Requirements The ideal candidate will have experience with consumer and/or growth marketing in the hospitality industry, ideally with vacation rentals or hotels. Examples of responsibilities on the marketing team include: • Optimize listings through copywriting and photo selection, • Create and monitors systems of tracking for OTA performance metrics, • Utilizing impressions and conversions data to make tactful decisions, • Conduct market research on listing performance trends and new channel opportunities, • Optimize distribution channels and website performance through detailed analysis of sales and reservation funnels to increase visibility and direct bookings., • Oversee the creation, analysis, and timeline management of visual content, ensuring alignment with our marketing brand., • Develop and implement marketing strategies that are specifically designed for vacation rentals, aiming to attract the right demographic and highlight the unique features of each property, • Initiate and manage programs to enhance the guest experience, including developing loyalty programs and personalized communication strategies to increase guest engagement and satisfaction, • Act as project manager for property photoshoots, • Coordinate across the brand, social, and email teams to support execution of campaigns and content calendars, • Source, order, and manage inventory of marketing collateral (e.g., signage, printed materials, swag)., • Coordinate with local content creators, including tracking deliverables and communicating with local field operations teams What you’ll bring… • A creative and enthusiastic attitude, • Ability to multi-task and focus on driving results through data-driven decisions, • Ability to synthesize performance data across multiple listings and markets, • Strong copywriting skills with knowledge of keyword search and SEO marketing, • Experience working closely with Product and developers to create seamless testing strategies, • Ability to work within tight deadlines and in often ambiguous environments, • Passion for working with cross-functional teams and internal stakeholders Perks and Benefits • Competitive compensation including base salary, performance bonus, and growth bonuses, • Generous company-sponsored insurance (medical, dental, vision, life, etc.), • Flexible paid time off, • Complimentary and discounted stays at AvantStay properties, • Pre-tax retirement savings plans offered via Betterment, • Paid parental leave, • Fitness reimbursement, • Cell phone reimbursement When you join AvantStay You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies. Thank you!

Job Description Join Our Growing Team at Vape City! Are you ready to be part of a thriving and dynamic team in the heart of Houston, Texas? Vape City, one of the largest Vape & Smoke chains in the area with over 200 locations across Texas and expanding to new states, is seeking passionate individuals to join our family. Position: Sales Associate Location:Austin , Texas (Multiple Locations) About Us: At Vape City, we're not just a store; we're a community hub offering a wide range of products to enhance our customers' experiences. With a commitment to excellence, we operate 24/7 and provide unparalleled customer service. Join us and be part of our journey as we continue to grow! What We Offer: Competitive Compensation: Starting salary of $10-$14 per hour, with the opportunity for the first raise based on a positive performance review after completing 90 days. Comprehensive Training: Fully paid training program to equip you with the skills needed for success. Bonus Structures: Monthly sales bonuses and additional retention bonuses. Special bonuses are offered on Thanksgiving and Christmas. Career Growth: Opportunities for advancement in a fast-paced and vibrant work environment. Flexible Work Schedules: Full-time and part-time positions available with flexible working hours. Healthcare: Essential healthcare benefits for eligible employees. Career Progression: We believe in rewarding dedication and performance. With a structured career path, you can grow from a Sales Associate to roles such as Assistant Store Manager, Store Manager, District Manager, and General Manager. Responsibilities: Welcoming with greeting and engaging with customers, ensuring a personalized shopping experience Provide product knowledge and recommendations Drive sales through effective cross-selling techniques Maintain inventory levels and merchandise displays Contribute to achieving daily sales targets Operate cash registers and handle financial transactions Maintain store cleanliness and organization Qualifications: Exceptional communication skills Professional demeanor and appearance Ability to stand and walk for extended periods Positive attitude and customer-centric approach Join Our Team: If you are enthusiastic, customer-focused, and ready to take on new challenges in a rapidly expanding industry, we want to hear from you! Apply now to become a part of the Vape City family. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Search Terms: Retail, Vape, Smoke, Sales, Customer Service, Cashier, Entry Level, Associate Find us on Indeed, Facebook, Homebase, and our website for more details. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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Job DescriptionSalary: NOW HIRING IN YOUR AREAS!! Are you looking for a job in anESSENTIALservice where you can advance your career? The Smardt family is growing and we need an exceptional, motivated, flexible and solution-oriented person to help us reach new levels. We are looking to add a Technical Support Specialist to our PSST department. Reporting to the Technical Support Manager - West, the ideal candidate will ensure that our client base is well taken care of and that technical issues are addressed expeditiously in order to not only create a great customer experience but also to ensure warranty spending is within budget. TASKS Work with the Technical Support Manager - West on matters that escalate above the CBU (Service) level in your coverage area (AMER/EMEA), with an emphasis on the AMER region and equipment sold in the United States. Tasks includes, but are not limited to: o Analyzing data remotely gathered from site to diagnose issues. o Being deployed to site to work directly with equipment and parties related. o Participating in RCA/8D team activities o Working with Suppliers (technical matters) o Working with Engineering, Controls, Manufacturing and Quality o Mobilize to site as required to better understand operational challenges, gather data and interface with clients o Arrange support from adjacent departments as needed • Corrective and containment actions Essential Requirements Excellent analytical and problem-solving abilities • Education in industry; University, Trade, Business, Engineering, or any other relevant discipline or equivalent years of experience (5 years), • Practical experience with oil free chillers and magnetic bearing compressors, • Ability to add overall company value; including but not limited to reducing warranty cost, product, and/or overall business improvement, • Able to work efficiently and communicate clearly under pressure, • Excellent relationship management skills with the ability to engage, negotiate and manage customer needs, • Able to drive results, maintain and/or improve customer satisfaction Benefits • Competitive salary, • Basic group insurance paid 100% by the employer, • Employer 401K matching (up to 6%), • Opportunity for career advancement, • Annual performance reviews, • Training program, • Growing business and industry Equal Employment Opportunity Statement SMARDT is an equal opportunity employer committed to fostering an inclusive and diverse workplace where all individuals are treated with dignity and respect. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. In compliance with all applicable U.S. laws, including the Americans with Disabilities Act (ADA) and state-specific human rights laws, we provide equal opportunity in hiring, promotions, wages, benefits, and all other terms and conditions of employment. We also offer reasonable accommodations for individuals with disabilities and sincerely held religious beliefs. #wehire remote work

Job Description Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Why would you love this job? We are seeking a Customer Operations Manager to deliver operational excellence across both our Support and Success organizations. In this role, you'll focus on translating strategic priorities from Operations leadership into actionable execution plans, driving efficiency, quality, and customer experience improvements. You'll be responsible for capacity planning, KPI performance, and building and maintaining reporting, tools, and process documentation to support strategic initiatives, leveraging data insights to inform decision-making. This role provides the opportunity to work across Operations teams and partner directly with leadership, making a direct impact on the customer experience and Redis's success. What you'll do Support KPI & Capacity Planning • Own responsibility for capacity planning and forecasting for the global Support team., • Strengthen support KPI results (response times, resolution times, CSAT, case volumes) by identifying and executing on operational improvements., • Partner with Support leadership to strategize and deliver on efficiency and quality levers. Data & Insights • Develop a deep understanding of support data and its nuances, becoming a trusted voice on support performance and trends., • Manipulate, analyze, and validate data to ensure accuracy and completeness., • Present complex data clearly and simply to stakeholders, blending quantitative and qualitative insights. Customer Experience & Self-Service • Partner with Automation and Knowledge teams to improve customer self-service experiences., • Collaborate with the Systems team on Support tool enhancements and integrations. Customer Success • Keep CS data clean and deliver dashboards that surface health, renewals, and risks., • Administer systems, streamline trackers, and build automations that save TAM/CSM time., • Help design and operationalize customer journey milestones, health scores, and renewal/risk playbooks., • Enable the CSE team with playbooks and scalable programs to shift from reactive to proactive, 1:Many engagement., • Create toolkits and templates (account plans, QBRs, risk frameworks) that drive consistent execution., • Spot inefficiencies, propose solutions, and drive enhancements from design through adoption. Success in Your First 3–6 Months To be successful in your first few months, you will: • Deliver a robust resourcing and capacity model that identifies workload and outcome trends at both global and regional levels, with the ability to forecast future resourcing needs for the Support team accurately., • Establish clear communications on support trends, breaking down insights by product, customer tier, problem type, and other key dimensions to inform leadership decision-making., • Develop a strong understanding of the support experience from both the engineer's and the customer's perspective, and begin shaping strategies to reduce friction and elevate satisfaction with the quality of support., • Build a healthy and collaborative partnership with Support leadership, becoming a trusted advisor and operational partner in driving customer experience improvements. What will you need to have? • At least 2 years of proven experience delivering within an Operations role at another company., • Strong data manipulation and analysis skills, with the ability to clearly communicate insights., • Proven experience in Salesforce at various depths, with additional experience in Zendesk as a plus, along with strong hands-on skills in general data tools such as Excel and Google Sheets, and familiarity with emerging tools like Glean and ChatGPT to enhance operations., • Demonstrated experience leading initiatives from start to delivery, including measuring success outcomes., • Proven ability to partner cross-functionally and deliver results in collaboration with other teams., • Evidence of professional growth through curiosity, learning, and self-development., • Bachelor's degree in Business, Information Technology, or a related field. What will make you successful in this role? • You thrive in an execution-driven environment, turning strategy into results., • You can navigate ambiguous problems and define practical solutions., • You're equally comfortable diving into data and communicating insights to leaders., • You embrace a growth mindset and are eager to continuously develop. Reporting & Location • This role reports to the VP of Customer Operations and partners closely with the Senior Manager of Customer Success Operations., • You will also collaborate across other Operations teams, including Customer Operations, Systems, Automation, and Knowledge., • This is a remote, US-based position. We give back to our employees Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks: • Competitive salaries and equity grants, • Unlimited time off to promote a healthy work-life balance, • H/D/V coverage along with 401K, FSA, and commuter benefits, • Team celebrations and recreation events, • Learning and development opportunities The estimated gross base annual salary range for this role is $103,455 – $155,090 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-WK1 #LI-Remote #LI-DNI Ability to influence a high-performance company on its way to IPO As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.