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Dispatcher jobs in New York

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  • Customer Service Agent
    Customer Service Agent
    9 hours ago
    Full-time
    Morrisania, The Bronx

    W Supply Corp. is seeking an experienced and reliable team member to join our office. This role combines customer service, order entry, and dispatch coordination for delivery drivers. The ideal candidate must have experience in the apartment building maintenance supplies industry and be comfortable managing customer orders and coordinating deliveries in a fast-paced environment. This is an in-house position and must be performed on location in our Bronx office. Responsibilities • Provide customer service to building management companies, supers, and maintenance staff, • Enter customer orders accurately into the system, • Coordinate and dispatch drivers for daily delivery routes, • Communicate with warehouse staff and drivers regarding order status, • Follow up with customers regarding deliveries and product availability, • Resolve order issues and ensure excellent customer service, • Maintain organized records of orders and deliveries Requirements • Minimum 5 years of experience in the apartment building maintenance supplies industry, • Bilingual required, • Strong communication and customer service skills, • Experience with order entry and dispatching drivers, • Ability to multitask in a fast-paced office environment, • Strong attention to detail and organizational skills, • Basic computer skills (email, Excel, or order systems) Schedule • Monday – Friday, • Full-Time, • On-site in Bronx, NY Compensation • Starting Salary: $45,000 – $60,000 per year, based on experience. Benefits • Paid Vacation, • 401(k) with company matching

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  • Professional Delivery Driver
    Professional Delivery Driver
    23 days ago
    $17–$20 hourly
    Full-time
    Riverhead

    Job Title: Professional Delivery Driver Department/Group: Delivery Reporting To: Dispatcher/ Owners/ Office Manager Job Category: Non-Exempt Travel Required: Yes Location: Riverhead, NY Position Type: Full Time and Part Time Level/Salary Range: $17 to $19 hourly Benefits: will be discussed Role and Responsibilities Role Description: Responsible for delivering automotive parts and supplies to various customers using a company provided vehicle, as well as completing pick up runs from warehouses. Responsibilities: • Load, transport, and deliver automotive parts and products to clients or vendors in a clean, safe, and timely manner., • Review orders before and after delivery to ensure accuracy, completeness, and proper documentation., • Use and regularly review handheld tablet functions, including routing, GPS, delivery details, part information, and required delivery notes, ensuring all data is accurate and up to date., • Provide professional, courteous, and best-in-class customer service at all times; engage with customers to understand needs and respond clearly and pleasantly., • Represent My Guy Auto Supply in a professional manner while on deliveries and at customer locations., • Safely operate a company-owned delivery vehicle while adhering to all company policies and traffic laws., • Work comfortably in varying weather conditions while maintaining safety and service standards., • Pick up customer returns and follow all My Guy Auto Supply return procedures accurately., • Ensure all assigned packages are delivered properly; record customer comments, obtain required signatures, and follow payment and documentation procedures., • Take direction from the dispatcher and collaborate effectively as part of a team., • Maintain good housekeeping during downtime, including keeping the vehicle, warehouse areas, and workspaces clean, organized, and well-stocked as needed., • Be hands-on and assist with general operational tasks when not on delivery runs to support overall efficiency., • Ensure the company vehicle is fueled daily and kept in clean, working condition., • Clean and valid Driver's License (Required), • Must be able to deliver packages up to 60 lbs, • Driving: 2 years (Preferred), • Driving in NY and Long Island: 1 year (Preferred) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit for long periods of time while driving. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder height, below the waist, or lifting as required to file documents or stored materials throughout the workday. Proper lifting techniques are required. May include lifting up to 60 pounds for automotive equipment. Work Environment: Periodically, the work is performed in a warehouse/ shop setting. The noise level in the work environment is moderate. This position’s work environment will include sitting in traffic for long periods of time. Must be able to get in and out of the car and walk up and down stairs through your shift. Position requires driving in various different weather conditions.

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  • Installer
    Installer
    1 month ago
    $1000–$4000 monthly
    Full-time
    Flushing, Queens

    We’re looking for reliable and motivated Cable Technicians to handle residential and commercial installations, service calls, and troubleshooting. You should be familiar with coaxial cables and comfortable interacting with customers. Responsibilities • Install, maintain, and repair cable, internet, and related equipment., • Run, terminate, and test coaxial cables., • Troubleshoot signal issues using meters and tools., • Complete work orders accurately and report back to dispatch before leaving the field., • Communicate clearly with customers and supervisors., • Follow safety standards and company procedures., • Manage your route efficiently and professionally. Requirements • Experience as a cable technician preferred, but we will train the right person., • Knowledge of coax, splitters, grounding, and basic signal levels., • Valid driver’s license and reliable transportation required., • Ability to climb ladders, work outdoors, and lift up to 75 lbs., • Strong time management and accountability skills. What We’re Looking For • Punctuality and reliability., • Effective communication, especially when running late or needing time off., • Ownership of assigned work., • Respect for customers, coworkers, and the job itself., • Desire for steady work and opportunities for growth. What We Offer • Consistent work and stable routes., • Competitive pay with opportunities to earn more based on performance., • Supportive dispatch and management., • Growth opportunities with a solid team.

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  • General Manager
    General Manager
    2 months ago
    $100000–$125000 yearly
    Full-time
    Hauppauge

    General Manager (Confidential) Location: Hauppauge, NY Industry: Transportation Salary: $100,000 & Up annually (DOE) Employment Type: Full-Time, On-Site Role Overview A well-established transportation organization is seeking a General Manager to oversee daily business operations, logistics, warehouse activity, and commercial sales performance. This role has full responsibility for operational execution, team leadership, and driving results across multiple functional areas. The General Manager serves as a hands-on leader, ensuring operational discipline, revenue performance, and cross-team alignment while continuously improving systems, processes, and profitability. Core Responsibilities Business & Operations Leadership • Direct day-to-day operations across logistics, warehouse, local service execution, and commercial functions., • Establish clear performance expectations, accountability standards, and operating procedures., • Monitor business performance using operational and financial metrics to identify trends and improvement opportunities., • Develop and execute strategies to improve efficiency, service quality, and profitability., • Provide regular performance reporting and operational insights to senior leadership. Warehouse, Fleet & Asset Oversight • Oversee warehouse operations including receiving, storage, inventory control, and outbound preparation., • Ensure proper staffing, scheduling, and workload management., • Maintain accurate inventory and asset tracking systems., • Support the evaluation and implementation of warehouse or inventory management tools., • Ensure vehicles, equipment, and facilities are properly maintained and secure., • Lead loss prevention initiatives and enforce equipment accountability standards. Logistics & Local Operations • Oversee dispatch operations to ensure timely, profitable job execution., • Manage staffing plans and adjust resources to meet changing demand., • Monitor fleet usage, maintenance compliance, and safety requirements., • Provide dispatch coverage and operational support as needed., • Plan labor and logistics for large-scale or complex commercial projects., • Lead regular operations meetings focused on performance, safety, and continuous improvement. Sales Leadership & Performance Management • Lead and manage the commercial sales team, including ongoing coaching and performance management., • Conduct regular sales meetings, pipeline reviews, and individual performance discussions., • Review sales activity, forecasts, and conversion metrics to drive revenue growth., • Ensure accurate and consistent use of Salesforce for pipeline management, reporting, and forecasting., • Partner with sales and operations teams to align revenue goals with operational capacity., • Identify opportunities to improve sales processes, pricing discipline, and customer retention. Schedule & Availability • Standard office hours: 7:30 a.m. – 5:00 p.m., • One Saturday per month, • Additional availability may be required for special projects, peak periods, or business needs. Experience & Qualifications • Prior leadership experience in transportation, logistics, warehouse, or operations-heavy environments., • Experience managing sales teams and revenue performance., • Strong understanding of operational metrics, forecasting, and performance reporting., • Working knowledge of CRM systems, • Proven ability to lead cross-functional teams and drive accountability. Hands-on leadership style with strong problem-solving skills.

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