Document jobs in New York, NY - Page 2Create job alerts

We are a multiservice center. As a secretary you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office. You will assist colleagues and executives by supporting them with planning and distributing information. You will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce. Responsibilities Answer phone calls and redirect them when necessary Manage the daily/weekly/monthly agenda and arrange new meetings and appointments Prepare and disseminate correspondence, memos and forms File and update contact information of employees, customers, suppliers and external partners Support and facilitate the completion of regular reports Develop and maintain a filing system Check frequently the levels of office supplies and place appropriate orders Assist customers with applications Document expenses and hand in reports Undertake occasional receptionist duties Skills Proven work experience as a secretary or administrative assistant Familiarity with office organization and optimization techniques High degree of multi-tasking and time management capability Excellent written and verbal communication skills Integrity and professionalism Proficiency in MS Office High school diploma Spanish and English fluent Qualifications - Bilingual proficiency in Spanish and English - Proficient in Microsoft Office suite - High school diploma or GED - Demonstrated administrative experience - Strong communication and organizational skills - Ability to manage time effectively - Previous experience in a bilingual secretary role or similar position Job Types: Full-time, Part-time Pay: From $16.00 per hour Schedule: 8 hour shift Weekends as needed Work Location: In person

Metropolitan Family Services offers people with intellectual and developmental disabilities a comprehensive range of services across their lifespan. If you want to make a difference in the lives of others - we want YOU to join our team of caring professionals as a Supervisor in our Adult Day Habilitation Program! As part of our team you will have the personal rewards of making a difference in the lives of adults and their families. In the Supervisor Day Habilitation position you will oversee the activities of a day habilitation program and will be responsible for direct supervision of program staff. You will ensure that all services provided meet the individualized goals of the individuals served and align with the mission, vison and guiding principles of the agency. Hours of Employment: This is a full-time position. Monday - Friday 8:00 am - 4:00 pm Key Job Skills: Provide direct oversight, supervision, and problem-solving to employees in accordance with Agency policy and expectations. Responsible for ensuring the safety and supervision of individuals served. Maintains necessary documentation and reports as required and per agency policies. Communicates in a positive manner agency, regulatory body and departmental or program policies, procedures and standards of work. Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner. Maintains a safe and productive environment for staff, individuals served, and their families/advocates. Monitors expenses to help in the maintenance of the budget for the program. Complies with Regulatory and Agency audits (internal and external). Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Participates in conferences, workshops, and regular and mandatory training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency's policies and procedures as well as department guidelines. Comprehensive benefit plan including but not limited to: Medical / Dental / Vision Insurance Qualifications: Bachelor’s preferred. An equivalent combination of education and experience may be considered. Must have prior experience in providing service to individuals with developmental disabilities. Demonstrated ability to plan and organize the daily operations of a classroom environment as well as supervision of staff. Must have a valid and clean NYS driver license and reliable transportation to travel Demonstrated ability to effectively communicate orally and in writing. Demonstrated ability to exercise good judgment in planning, implementing, and evaluating work with individuals, customers, and employees. Demonstrated tolerance for stressful interactions and situations. Demonstrated ability to use Microsoft Office software and other computer programs which are pertinent. Demonstrated excellent time management and organizational skills. Demonstrated knowledge, understanding, and commitment to the mission, vision and guiding principles of the organization. Compensation: $50,000 to $56,000 per year MFS an Equal Opportunity Employer and provides a positive, flexible and autonomous work environment, where employees are passionate about our mission, vision and guiding principles. Our employees are able to make a substantial difference in the lives of people and their families. Company Description Metropolitan Family Services provides services for individuals with mental and physical disabilities. Company Description Metropolitan Family Services provides services for individuals with mental and physical disabilities.

Looking for a certified medical assistant to work in a small private internal medicine office full-time. Job involves front desk administrative duties such as entering information into electronic medical records, answering phones, scheduling appointments, faxing, and scanning documents, and also medical assisting such as doing vital signs and EKG.

Assist the Dr. with documenting patients encounters, taking history and completing care plans into patient's medical record

We are looking for a qualified real estate agent who will be responsible for buying and selling property for our real estate business. You will be tasked with growing our customer base by generating leads, counseling clients on market conditions, and developing competitive market prices. You will also be in charge of creating lists of real estate properties and presenting purchase offers to sellers. A state license is required to be considered for this position. To be successful in this role, you will need to be in good standing with the local Realtor board and have good experience with sales. Real Estate Agent Responsibilities: Generating client leads to buy, sell, and rent a property. Counseling clients on market conditions, prices, and mortgages. Developing a competitive market price by comparing properties. Creating lists for real estate sale properties, with information location, features, square footage, etc. Showing properties to potential buyers and renters. Presenting purchase offers to sellers. Facilitating negotiations between buyers and sellers. Reviewing purchase contracts to ensure terms are met. Promoting properties with ads, listings, and open houses. Preparing loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real estate transaction. Maintaining your real estate license and knowledge. Real Estate Agent Requirements: Must be a licensed real estate agent. Must be in good standing with the local realtor board, or an inactive agent who can immediately move his/her license. Experience with sales. Strong interpersonal skills. Good knowledge of the local property. Possess a valid driver's license.

**Job Description:** - Manage a pipeline of leads and develop relationships with potential clients, answer questions from potential clients - Heavy outbound prospecting to company and self-generated inquiries - Handle inbound & outbound calls to and from current and potential customers - Conduct telephone and in-person interviews with prospective clients - Meet with clients of a diverse population and provide factual and correct information on all company services - Provide campus tours to prospective clients - Manage the CRM system for tracking applicants - Arrange sales of services that the company provides - Advise prospective customers on services that best fit their current interests and skill levels - Assist new customers with the application process - Check all documents and applicant files for completion and accuracy - Comply with all policies and procedures as detailed in the Department’s Policies and Procedures **Requirements:** - Have a high level of account management skills - Excellent interpersonal skills - Excellent phone skills (positive attitude, clarity and strong diction, empathy and sincerity, active listening) - Strong work ethic - Professional and friendly attitude - At least HS diploma, but at least 2 year college is a plus **Helpful Skills:** - Previous customer service experience - Previous experience closing sales with potential clients/customers Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off Compensation Package: Bonus opportunities Schedule: Monday to Friday Experience: Direct sales or Membership Sales: 1 year (Required) Work Location: In person

The forklift operator is responsible for moving materials around a warehouse using a forklift. Their duties include, but are not limited to: Loading and unloading: Moving pallets onto and off of trailers, and from storage areas to loading areas. Stacking: Stacking and unstacking goods onto pallets or shelves. Maintaining: Performing regular maintenance on the forklift and other tools, and inspecting for faults or damage. Safety: Ensuring driving areas are free of obstructions and spills, and following health and safety regulations. Communication: Using verbal communications to determine priorities. Packaging: Using wooden pallets and plastic wraps to package goods for transport. Some skills and qualities that are useful for a forklift operator include: Good physical health. Ability to stand for long periods. Strong hand-eye coordination. Ability to read and understand safety guidelines, shipping documents, and packaging. Ability to work independently and as part of a team. Attention to detail. Good time management skills. Bi-lingual-English/Spanish preferred. Can lift 50 lbs Able to work extended hours. Employees primarily work in the warehouse and are exposed to loud noise levels, vibration, dust, mechanical hazards, and moving objects or other vehicles. May be exposed to cold and hot temperatures, inclement weather conditions, mechanical hazards. El operador del montacargas es responsable de mover materiales por un almacén utilizando un montacargas. Sus deberes incluyen, pero no se limitan a: Carga y descarga: Mover paletas dentro y fuera de remolques, y desde áreas de almacenamiento a áreas de carga. Apilado: Apilado y desapilado de mercancías en palés o estanterías. Mantenimiento: Realizar un mantenimiento regular del montacargas y otras herramientas, e inspeccionar si hay fallas o daños. Seguridad: Garantizar que las zonas de conducción estén libres de obstrucciones y derrames, y seguir las normas de seguridad y salud. Comunicación: Usar comunicaciones verbales para determinar prioridades. Empaque: Uso de paletas de madera y envolturas plásticas para empaquetar mercancías para su transporte. Algunas habilidades y cualidades que son útiles para un operador de montacargas incluyen: Buena salud física. Capacidad para permanecer de pie durante largos períodos. Fuerte coordinación ojo-mano. Capacidad para leer y comprender pautas de seguridad, documentos de envío y embalaje. Capacidad para trabajar de forma independiente y como parte de un equipo. Atención al detalle. Buenas habilidades de gestión del tiempo. Preferiblemente bilingüe inglés/español. Puede levantar 50 libras Capaz de trabajar en horarios extendidos. Los empleados trabajan principalmente en el almacén y están expuestos a altos niveles de ruido, vibraciones, polvo, peligros mecánicos y objetos en movimiento u otros vehículos. Puede estar expuesto a temperaturas frías y calientes, inclemencias del tiempo y peligros mecánicos.

Accountant Tax Preparer We are currently seeking an experienced CPA Tax Preparer or CPA Candidate to join our team in our New York, NY 10017 location. About Us: S&E Azriliant, PC., believes in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a result of the client’s success. We are committed to providing close, personal attention to our clients. We take pride in giving clients the assurance that the personal assistance they receive comes from years of advanced training, technical experience and financial acumen. Job Summary: The Tax Preparer should be well versed in preparation of income tax returns with a focus on moderate to complex corporate, partnership and individual tax returns and sales tax returns. Preparer to work closely with and reporting to our senior CPA tax preparer and the Managing Attorney. Supports company’s tax return operations by maintaining management of the day-to-day tax return activities for various corporate and individual clients. The position has other responsibilities as directed by the Managing Attorney. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Prepare moderate to complex tax returns (federal/state), multi-state and multi-source income. Prepare forecast and reconciliation of tax returns. QuickBooks for general ledger work and Tax write ups Review and analyze tax files in order to compile and organize client tax data in preparation for tax return processing. Draft responses to notices from tax authorities Tax Audits Maintain tax calendar Communicate with client to obtain documentation in preparation for tax return processing. Field phone calls from clients and address questions on the necessary documentation for tax return filings. Job Requirements Education and Experience: Bachelor's Degree in Accounting, Finance or related field Licensed NY CPA or candidate 2-3+ years in qualified Accounting/tax prep firm/prepare moderate to complex corporate, partnership and individual returns We are willing to train candidates who have a demonstrated acumen for accounting and income tax preparation. The candidate will work closely with our Senior CPA tax preparer to gain the needed two years of experience for licensing requirements. Required Abilities and Skills: Excellent verbal and written communications skills Detailed oriented with strong organizational skills Problem-solving and critical-thinking skills Demonstrate competence with CCH ProSystems fx (and its client portal) and QuickBooks Pro Fluent in English, both oral and written Excellent judgment, able to prioritize workload, and manage multiple projects and deadlines Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word Compensation and Benefits: Competitive market-based salary, commensurate with experience and education Comprehensive benefits package available To Apply: Please submit your cover letter, salary expectations, and resume via the ‘Apply Now’ button! We are an Equal Opportunity Employer! Please no phone calls or agency submissions! Keywords: Certified Public Accountant (CPA), Cost Accountant, Financial Reporting Accountant, General Accountant, Staff Accountant, Accountant, Taxation, Auditor, Auditing, Revenue Tax, Internal Auditor

Job Description: ER RN - Nights Location: St. Barnabas Community Hospital 4422 Third Ave, Bronx, NY 10457 Start Date: 11/13/2024 Schedule: Nights: 7:00 PM - 7:30 AM Must work every other weekend (EOW) and holidays Pay: $75/hr - $77/hr on W2 Contract Length: 13 weeks Position Overview: St. Barnabas Community Hospital is seeking an experienced ER Registered Nurse (RN) to join our dynamic Emergency Department team. Priority will be given to returning travelers due to the short onboarding timeframe. Key Responsibilities: Assess patients' clinical conditions, recognizing and interpreting serious situations, prioritizing care, and taking immediate action. Initiate appropriate measures in emergency situations when a physician is not immediately available. Operate and monitor general and specialized emergency care equipment, including infusion pumps, pulse oximeters, ventilators, and cardiac monitors. Administer therapeutic measures as prescribed, including medications and IV therapy that affect hemodynamic and respiratory status. Record observations, nursing interventions, and the status of coordinated activities between nursing and other professional disciplines. Document specific healthcare requirements for patients and prepare written assignments for individual team members, matching staff skills to patient care needs. Plan and develop care delivery, implement care plans, and coordinate the documentation of care. Share responsibilities for maintaining adequate supplies and equipment, as well as general upkeep of the unit and preserving a safe environment. Qualifications: Minimum of 2 years of ER nursing experience required. Ventilator experience is necessary. Ability to work in a fast-paced environment and multitask effectively. Must possess current certifications: BLS, ACLS, PALS, and TNCC (mandatory). Good written and verbal communication skills. Aware of potential floating to ICU and Med-Surg units. Scrubs: Red scrubs are required. .

Join our esteemed team at OneBody Physical Therapy in our new location on the Upper West Side of New York. We are seeking a dedicated professional who is licensed in the state of New York with a preference for candidates with a minimum of two years of experience. Candidates with a specialization in orthopedic physical therapy are highly desired, and those with expertise in Schroth therapy, as well as a personal background as a former athlete, will be at a distinct advantage. As a Physical Therapist at our facility, you will play a pivotal role in providing top-notch rehabilitative care to our patients, helping them recover from injuries, surgeries, and physical impairments. Minimum Requirements: - Licensed Physical Therapist in the state of New York. - DPT with minimum of 2 years of experience in physical therapy practice. - Specialization in orthopedic physical therapy is preferred. - Experience or certification in Schroth therapy is advantageous. - Personal background as a former athlete or a dancer is an advantage. Key Responsibilities: - Conduct comprehensive assessments of patients' orthopedic conditions, including musculoskeletal injuries, and post-operative rehabilitation. - Develop tailored treatment plans based on assessment findings, utilizing evidence-based interventions to optimize patient outcomes. - Implement therapeutic exercises, manual therapy techniques, and modalities to improve mobility, strength, and function. - Provide education to patients and their families regarding their conditions, treatment options, and injury prevention strategies. - Collaborate with referring physicians and other healthcare professionals to ensure coordinated care and effective communication. - Maintain accurate documentation of patient evaluations, treatment sessions, and progress notes in compliance with regulatory standards. - Stay updated on the latest advancements in orthopedic physical therapy through continued education and professional development activities. Additional Skills: - Ability to work effectively in a team environment, fostering collaboration and communication with colleagues. - Demonstrated capability to work autonomously, efficiently managing caseloads and treatment plans. - Proficiency in medical software systems for documentation and patient management. - Comprehensive articulation of medical note-taking, ensuring thorough and accurate documentation of patient care. - Flexibility to work during all day and evening hours to accommodate patient needs. - Willingness to assist other therapists' patients and cover in their absence to ensure continuity of care and exceptional service delivery.

Job Posting: Monitor Tech/Telemetry Tech Location: Queens Hospital Center, 82-68 164th Street, Queens, NY 11432 Start Date: 11/12/2024 Shift: 3:00 PM - 11:30 PM (Rotating weekends and holidays required) Contract Length: 13 weeks Pay Rate: Local: $27/hr on W2 = $1012/week Travel: $15/hr on W2 + $600 per diem = $1160/week Position Overview: Queens Hospital Center is seeking a Monitor Tech/Telemetry Tech to join our team for a 13-week contract. The Telemetry Monitor Technician is responsible for continuous observation, interpretation, communication, and documentation of cardiac rhythms. This role requires a keen understanding of medical terminology, cardiac anatomy, lead placement, and cardiac waveforms. Key Responsibilities: Continuous monitoring of cardiac rhythms and documenting observations. Communicating any abnormalities to the appropriate healthcare professionals. Ensuring proper lead placement for accurate telemetry monitoring. Knowledgeable in medical terminology, cardiac anatomy, and rhythm interpretation. Requirements: Education: High School Diploma or GED required. Experience: At least 1 year of acute care experience, including vital signs, is required. Certifications: AHA BLS Certification - Required EKG Certification - Required Telemetry Certificate Course or equivalent on-the-job training. Important Notes: Rotating weekends and holidays are required. Candidates must commit to the full schedule provided by the facility. For Immediate Consideration:. About Infojini Healthcare: Infojini Healthcare, based in Edison, NJ, specializes in healthcare staffing across the U.S., providing skilled professionals for hospitals, health centers, and long-term care settings. Apply today! Don’t miss out on this exciting opportunity! Job Types: Full-time, Contract, Temporary Pay: $25.00 - $28.00 per hour Expected hours: 37.50 per week Benefits: Health insurance Medical Specialty: Cardiology Cath Lab Critical & Intensive Care Surgery Telemetry Schedule: 5x8 8 hour shift Evening shift Monday to Friday Rotating weekends License/Certification: BLS Certification (Required) Ability to Relocate: Queens, NY: Relocate before starting work (Required) Work Location: On the road

Ace Glass is seeking a professional individual who can do Sales, Estimating as Assistant Project Manager for a full-time position. The ideal candidate will have previous experience in the construction industry in both the field and estimating, as well as with above average math and computer skills. Great communication skills, a strong work ethic and being a self-starter are an absolute must. Responsibilities: • Read blueprints and other documentation to prepare time, cost, materials, and labor estimates. • Obtain multiple quotes from suppliers. • Attend meetings, conduct site inspection, and collaborate with field team to gather information on material and labor requirements as well as other data for project proposals. • Consistently follow up on submitted bids with Architect and/or Construction Manager. • Review budgets to make sure everything is covered before contracts are signed. • Develop accurate and concise clarifications and assumptions from contractors/architects. • Prepare accurate quantity takeoff and pricing using architectural drawings, specifications and shop drawings. • Manage multiple estimating projects concurrently with ability to multi-task with jobs that are in progress. • Solve problems and conflicts with potential glazing systems and the customization needed to meet architectural requirements. • Consider and understand problems and identify appropriate solutions. • Maintain detailed records of each project estimated and jobs in progress. The records are recorded in two locations: project file and in shared drive on the computer. • Duties are not limited to the above list but give an example of general basic requirements. • Salary will be based on experience level and background. Education Estimator will need to have earned a high school diploma or equivalent. Preferred AA or bachelor’s degree in a construction-related or business field. Preferred Qualifications • 2+ experience in estimating • Take-off/budgeting knowledge • Great communication skills • Strong work ethic • Ability to self-manage • Ability to train and utilize Quickbooks software quickly • Be able to familiarize with industry standard materials and installation Schedule: • Day shift • Monday to Friday Benefits: • Paid Time Off/Holidays/Bonus • Health Plan Offered • 401k w/ Employer Match up to 4%

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and welcome visitors in a warm and professional manner. Answer phone calls and respond to inquiries promptly, directing calls to the appropriate personnel. Schedule appointments and manage the calendar for staff members. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Handle incoming and outgoing mail and packages efficiently. Assist with administrative tasks such as filing, data entry, and maintaining records. Provide support as a personal assistant when needed, including proofreading documents and preparing reports. Ensure confidentiality of sensitive information while managing client interactions. Utilize computerized systems for scheduling, record keeping, and client management. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus, enhancing communication with diverse clients. Proficient in computer applications and office software for administrative tasks. Exceptional organizational skills to maintain an orderly workspace and manage multiple responsibilities. Previous experience as a dental receptionist or in a similar role is advantageous but not required. Ability to type efficiently with attention to detail for accurate documentation. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients! Job Type: Full-time Pay: From $16.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person

Immediate opening for full time, School Nurse at Therapy and Learning Center, Inc. Park Slope, Brooklyn - Perform duties of School Nurse in Special Education preschool for 3-5 year olds. Work with staff, parents, students, doctors, and outside school services as needed. The services provided by the School Nurse focus on the prevention of illness, injury, and the early detection of health problems. - Comply with all NYC Department of Health, NYS Education Department, and NYC Department of Education regulations as pertains to the students in our preschool. - Must possess excellent organization and assessment skills - Serve as a Health Coordinator for the school community - Must have New York State License as a Registered Nurse - Must have 2-5 years of pediatric experience, preschool experience is a plus - Must have current CPR certificate Appropriate recording of incidents, injuries, infections and all other correspondents of risk management Monitor/Assess children with health issues, i.e., respiratory, seizures Maintain daily log on the administration of medication to children Maintain log on each incident, illness that occurs during the school day. Facilitate New York State mandates immunization and communicable disease requirements Maintain each child's parental/guardian, physician contact information Notify parents of medical/incidents occurring during school hours Contact parents when a child arrives at school with an injury Maintain and update medical records for all children for timely adherence to the DOH regulations in regard to, but not limited to annual medical examinations, physical and occupational therapy prescriptions, blood workups, immunizations, etc Inventory control of medical supplies, order and rotate supplies as needed Ensure first aid kits are complete, kept in proper areas and taken of field trips Post allergy and medical alerts that may apply in classrooms Liaison to the DOH with respect to current/new regulations, medical suspensions and infectious disease control, Permit filing/renewal Liaison to outside medical staff regarding children's health status, medical referrals and monitor follow up visits as needed Facilitate and or participate in child health case conferences as needed Collaborate with Education Director on child medical/physical developemnt Comply with OSHA regulations/guidelines; provide leadership to educate staff members to see that all classrooms, kitchens, bathrooms, common work areas meet OSHA standards (cleanliness/safety), etc.) Conduct yearly OSHA & PID training, and train new staff upon hire Follow procedures as mandated reporter for suspected cases of child abuse and neglect Participate as a member of the schools' multi-disciplinary team Identify and report school safety or environmental issues which impact student or staff health to the building administrator Maintain current pertinent health data for each student periodic review and documentation on the individual student electronic and paper health records Provide medical related duties as needed Maintain child, staff, and family confidentiality Maintain updated material safety data sheet Document health services provided in accordance with the NYS Nurse Practice Act, and abide by RN Code of Ethics and TLC's policies and procedures Perform other essential and satisfactory related duties as communicated by the Supervisor to meet ongoing or future needs of TLC 12 Months School Calendar - Work Hours: 8:00 a.m. to 3:30 p.m. School is easily accessible by public transportation Job Type: Full-time Pay: $68,000.00 - $72,000.00 per year

Job Offer: Data Recording Station Operator Location: 246 5th Ave, New York, NY 10001 Job Type: Full-Time Competitive Salary About the Role: We are seeking a Data Recording Station Operator to manage data recording stations and assist users in our linguistic data collection process. This role involves guiding users, troubleshooting minor technical issues, and maintaining accurate records. Key Responsibilities: - Guide users through the experiment process. - Troubleshoot minor technical issues. - Manage multiple stations and users. - Document daily activities. - Register users and send appointment reminders. Qualifications: - Fluent in English. - Strong instructional and interpersonal skills. - Basic technical skills and computer literacy. - Organized with attention to detail. - Able to multitask effectively.

Job Summary: The Picker/Packer & Returns Specialist will be responsible for accurately picking and packing orders, as well as receiving and testing returned items. This role is essential for ensuring that our customers receive their products on time and that any returned items are assessed and processed efficiently. Picking and Packing: Order Fulfillment: Accurately pick items from inventory based on order specifications and prepare them for shipping. Packing: Safely pack items using appropriate materials, ensuring they are secure and ready for transit. Labeling: Create and affix shipping labels and documentation to outgoing packages, ensuring accuracy. Returns Management: Receiving Returns: Inspect and receive returned items from customers, ensuring all returned products are logged accurately. Testing Products: Conduct thorough testing of returned items to assess functionality and determine if they can be restocked or require further action. Documentation: Maintain detailed records of returned items, including reasons for return and testing outcomes.