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Job Description Location: On-Site — Santa Ana, California Department: Product Operations Salary Range: $50,000 - $80,000 + 10% Performance Bonus Company Overview eJam is a consumer products brand incubator operating across direct-to-consumer e-commerce, Amazon and third-party marketplaces, and retail distribution. We move fast, stay lean, and build products consumers love. Every role here matters — and this one keeps the product engine running. Position Summary The Product Development Coordinator is the operational hub of our product pipeline. You will manage the flow of information, track project status, coordinate across internal teams and external partners, and ensure nothing falls through the cracks. This is not an ideation or strategy role. This is a coordination and execution role for someone who thrives on organization, follow-through, and keeping multiple projects moving simultaneously. You will maintain our project tracking systems, prepare materials for weekly product meetings, track RFQ processes with vendors, and serve as the central point of communication between sourcing, design, and external resources. Reports to: CEO Works closely with: Operations, Sourcing, Creative, External Partners Core Responsibilities Pipeline & Project Management • Maintain product pipeline in ClickUp — Kanban boards, project lists, status updates, and timelines, • Track all active projects and ensure deliverables stay on schedule, • Surface blockers, flag slippage, and keep cross-functional teams aligned, • Prepare and maintain presentations for weekly product development meetings, • Ensure decision-makers have the information they need to make calls, • Distribute meeting notes, action items, and follow-ups, • Track RFQ processes: monitor quote status, organize responses, maintain comparison documents, • Coordinate with the sourcing team on samples, pricing, and timelines, • Maintain vendor communication logs and track progress across SKUs, • Compile competitive research — pricing, features, positioning, packaging, • Gather market data and organize findings for product decision-making, • Coordinate with designers on packaging and creative asset timelines, • Work with external resources to keep deliverables on track Must Have: • Demonstrated experience managing projects across multiple stakeholders, • Proficiency with project management tools (ClickUp experience preferred), • Strong organizational skills — you keep track of everything and nothing slips, • Clear written and verbal communication, • Comfort coordinating with sourcing and tracking vendor timelines, • High attention to detail and documentation accuracy Nice to Have: • 1-2 years of experience in product coordination, project management, or operations within consumer goods, eCommerce, or retail, • Experience with consumer product development or sourcing workflows, • Familiarity with compliance or regulatory documentation, • Experience working with overseas vendors, • Knowledge of PIM systems What Success Looks Like • Weekly product meetings run smoothly with up-to-date, accurate presentations, • ClickUp boards reflect real-time project status — no outdated information, • RFQs are managed efficiently with clear timelines and organized comparisons, • Cross-functional teams know where things stand without having to ask, • Projects move through the pipeline on schedule with proactive communication, • 95%+ on-time task completion across assigned deliverables Who Thrives in This Role • You love organization and process — a clean project board brings you joy, • You follow up without being asked and hold others accountable to deadlines, • You're comfortable being the "hub" without being the decision-maker, • You communicate clearly and keep people informed proactively, • You handle multiple projects without losing track of details, • You take ownership of your work and don't wait to be told what to do next Benefits • Health, Dental & Vision, • 401k Plan, • Performance Bonus 10% of annual salary, • Amazing, Pet-Friendly Office Environment, • Doordash Friday Lunches

Job Description Full-Time | Executive Leadership | Reports to: President About Us eJam is a bootstrapped consumer products company that has built, scaled, and exited multiple brands — all without ever taking a dollar of outside capital. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between. We’re not a startup hoping something works. We’re a team that has done it repeatedly — taken products from zero to eight figures, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small team, no bureaucracy, massive ownership. This is the place where you’ll see the entire machine — sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail — all under one roof. If you want to learn how consumer products actually get built and shipped at scale, there is no faster education than this. Role Summary The Head of Growth owns the digital demand engine across DTC, TikTok Shop, Amazon (in partnership with Marketplace), and Paid Social. This leader is responsible for driving profitable new customer acquisition, improving LTV, scaling creator-driven performance, optimizing CAC/MER, and building a high-output creative and media engine that is efficient, compliant, and predictable. This role requires a hybrid mindset combining performance marketing, creative strategy, data fluency, and cross-functional leadership. The Head of Growth must be able to scale marketing from a scrappy fast-moving model to an institutional-grade, multi-channel growth engine capable of supporting a business scaling beyond $100M+ while maintaining contribution margin discipline. The ideal candidate brings deep experience in DTC acquisition, paid social, TikTok Shop, Amazon attribution, creator partnerships, and full-funnel performance architecture. Core Responsibilities1. Growth Strategy, Forecasting & Performance Ownership • Own the growth forecast across DTC, TikTok Shop, and paid social channels (Meta, TikTok, Google)., • Build and manage weekly/monthly performance forecasts aligned with CAC, MER, and contribution margin targets., • Manage channel scaling plans aligned to revenue, margin, and inventory constraints., • Partner with Finance Lead to deliver accurate forecasts and channel-level P&Ls.2. Performance Marketing & Media Buying, • Lead all paid acquisition efforts across Meta, TikTok, Google, and emerging channels., • Build a systematic testing framework across hooks, angles, landing pages, offers, and formats., • Manage budgets aligned to CAC, payback window, LTV, and contribution margin targets., • Collaborate with creators to amplify winning content via Spark Ads/whitelisting.3. Creator Partnerships & Influencer Ecosystem, • Own the creator pipeline across TikTok, Instagram, and Amazon Influencers., • Build a predictable flow of content for ads, organic, TikTok Shop, and Amazon PDP assets., • Implement scalable creator seeding, UGC programs, and paid creator partnerships., • Partner with Marketplace on TikTok Shop integration and creator-driven selling.4. Creative Strategy & Content Engine, • Lead the creative strategy roadmap—messaging, hooks, visual identity, storytelling., • Collaborate with internal/external creative teams to increase content velocity., • Build formats for high-performing repeatable video ads, UGC, and landing page content., • Own the creative feedback loop: insights → testing → optimization → deployment.5. Landing Pages, CRO & Retention, • Own landing page conversion strategy across all acquisition flows., • Run continuous CRO experiments to improve CVR, AOV, and payback metrics., • Partner with email/SMS to improve repeat purchase rates, retention, and LTV., • Ensure clean attribution between paid social, DTC, TikTok, Amazon, and retail halo effects.6. Cross-Functional Leadership, • Partner with Sales Lead to align digital and creator campaigns with retail windows to improve velocity., • Partner with Operations (Diego) to align demand with inventory and supply chain constraints., • Partner with Finance Lead to maintain channel-level profitability and contribution margin accuracy., • Coordinate with Marketplace Lead (Sam) on Amazon ads strategy, PDP content, and creator-driven Amazon traffic.7. FTC Compliance & Risk Management, • Ensure all advertising, creator content, and claims meet FTC, platform, and retailer guidelines., • Maintain compliance around testimonials, endorsements, claims, disclosures, privacy, and SMS/email rules.8. Team Leadership & Organizational Development, • Build and manage a high-performing Growth organization, including:, • Media buyers, • Creator partnerships, • Creative strategists, • Email/SMS, • CRO, • Establish KPI dashboards, accountability structures, and weekly reporting rhythms.9. Exit-Readiness & Investor Partnership, • Provide growth KPIs for board packages and investor reporting., • Maintain documentation for diligence: creative tests, acquisition economics, retention, attribution models, CAC/LTV curves., • Contribute to the buyer narrative around category penetration, customer file strength, and acquisition flywheel. Performance Leadership • Deep expertise in paid social, acquisition funnels, and CAC/MER optimization., • Understands how to scale a $20–50M brand into $100M+ while maintaining profitable acquisition.Creative Intelligence, • Strong creative instincts supported by data., • Able to lead creative experimentation, narrative development, and format testing.Analytical & Technical Fluency, • Highly proficient in performance dashboards, analytics platforms, attribution modeling, and A/B testing., • Understands the nuances of TikTok Shop, Meta ads, Amazon attribution, and multi-channel funnels.Cross-Functional Influence, • Effective collaborator with Finance, Sales, Ops, Marketplace, and Product Development., • Capable of pushing and informing executive decision-making.Ownership & Accountability, • Operates with urgency, clarity, and discipline., • Comfortable making fast decisions with imperfect information.Compliance Awareness, • 8–15+ years in performance marketing, growth, or acquisition leadership roles., • Demonstrated success scaling a high-growth CPG or DTC brand from ~$20M+ to ~$75M+., • Deep experience across Meta, TikTok, and Google ecosystems., • Strong track record running creator-heavy acquisition strategies., • Experience managing teams across media buying, creative, and retention., • Prior exposure to omnichannel environments is a significant plus.Skills, • CAC/MER modeling, • Creative strategy, • Landing page optimization, • Attribution modeling, • Creator management, • Retention strategy, • Data analytics + forecastingFit Profile, • Commercial, analytical, iterative., • Comfortable managing multimillion-dollar budgets., • Thrives in high-speed operating environments. Compensation • Base: $120,000 (based on proven results), • Performance Bonus: 20-30% tied to revenue and margin targets, • Health, Dental, & Vision, • 401k Plan, • Competitive PTO Plan, • Observed Holiday's, • Amazing, Pet-Friendly Office Environment, • Office Drinks & Snacks, • Free Friday Lunches from Doordash

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