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Job Description The Community and Economic Development Association (CEDA) is a dynamic nonprofit organization committed to empowering communities and reducing poverty. We are currently seeking a dedicated and detail-oriented Eligibility Determination Specialist to join our Energy Services Department. In this role, you will help ensure timely and accurate eligibility determination for energy assistance programs that serve thousands of Cook County residents. What You’ll Do: * Review LIHEAP applications and determine client eligibility in accordance with State and CEDA guidelines. * Verify supporting documentation and investigate discrepancies to ensure case integrity. * Accurately enter, update, and correct client data in internal and State databases. * Ensure critical/imminent threat households and disconnected service cases are processed urgently and in compliance. * Draft clear and grammatically accurate case notes. * Conduct secondary review of applications to identify and address intake or verification errors. * Complete all required forms, reports, tallies, and administrative paperwork related to the application process. What We’re Looking For: * Required: High school diploma or GED. * Preferred: One year of experience in Energy Assistance Programs or relevant social services. * Preferred: Bilingual in English and Spanish (not required). * Strong customer service and written communication skills. * Proficiency in Microsoft Office (Word, Excel, Access, Outlook, SharePoint) and comfort with web-based applications. * Detail-oriented with the ability to manage multiple tasks and meet deadlines. * High level of confidentiality and professionalism. Why Join Us? * Benefits: Medical, dental, vision, life insurance, 401(k), generous PTO, and more. * Growth Opportunities: Join a mission-driven team and advance your career. * Impact: Help ensure energy assistance reaches the families who need it most. Ready to Make a Difference? Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see job description for further details. CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.

Job Description Paralegal Intake Specialist - IDPL (Citizenship) COMPANY DESCRIPTION Instituto del Progreso Latino is a community organization whose mission is to contribute to the fullest development of Latino(a) immigrants and their families through education, training and employment that fosters participation in the changing U.S. society while preserving cultural identity and dignity. Founded in 1977 to help Latino’s learn basic skills, pass the civil service exam and obtain higher paying post office jobs, Instituto has grown to a flourishing educational center serving over 14,000 Chicago families per year. POSITION DESCRIPTION Under the supervision of the Director of Citizenship and Immigration Legal Services, assisted by the Lead Attorney, the Paralegal Intake Specialist is responsible for assisting directly in processing various immigration forms and work permits processed by the Immigration Legal Services Office, such as asylum applications, Employment authorization documents, (EAD), Adjustment of Status (AOS), collection and organization of supporting documentation, meeting with clients in follow up appointments, filling out initial screening or partial application documents at workshops, and diverse administrative support tasks directly related to immigration legal services clients. The Paralegal Intake Specialist will interact with clients in the office and at workshops for IDPL and partner organizations. The Paralegal Intake Specialist helps to ensure that legal guidelines are followed, that filing documents is timely and adheres to departmental policies, providing superior customer service when in contact with the public, and may assist preparing data for weekly or monthly funder program reports. The Paralegal Intake Specialist assists in processing applications in the office and at workshops held on the weekend. ESSENTIAL DUTIES AND RESPONSIBILITIES • Helps to fill out diverse USCIS and EOIR immigration forms, N-400, TPS, AOS, applications, I-90, or if needed Deferred Action for Child Arrivals (DACA), and/or asylum as directed, and under the guidance and supervision of an accredited specialist or attorney., • Provides information to legal services clients in a one on one setting, assisting them directly on how to fill out approved sections of an application or form., • Studies and learns how to recognize USCIS, EOIR and internal legal program requirements for completeness and eligibility of forms under the supervision of an attorney, to ensure a successful submission and avoid further Requests for Evidence., • Assists in checking packets for completeness and preparation for submission to USCIS and EOIR., • To help process N-400 applications at the legal review in office and at workshops., • Adheres to legal guidelines and best practices during all phases of processing USCIS legal applications., • Participates in civic activities in support of the program or attends program meetings and trainings as requested., • Participates in training on immigration policies and regulations., • Works collaboratively and cooperatively with other IDPL staff, clients, and supervisors., • Demonstrates an ability to work in a team with colleagues., • Exhibits professional courtesy in dealing with program participants, colleagues, and team members, and the public., • May work weekends and week nights as needed or requested in project-based activities., • Return client inquiries and phone messages in timely manner., • Shows enthusiasm to assist immigration legal services clients., • Attend further professional development as indicated in employee evaluation., • Other duties as assigned. QUALIFICATIONS, EXPERIENCE/EDUCATION • Bachelor’s degree preferred, • Paralegal certificate training or approved USCIS immigration sequence completed, • No legal impediments to DOJ accreditation, • At least one year previous experience in a citizenship, legal, or nonprofit setting, • Bilingual English and Spanish preferred, • Excellent oral and written communications skills, • Ability to maintain a high sense of confidentiality, • Able to work with a wide variety of people, • Exceptional organization and time management skills, • Above average customer service approach, • Ability to maintain composure under pressure, • Dependable and punctual, • Advanced skills with Microsoft Office, Word, Excel, PowerPoint, and the Internet, • Ability to use applications such as Zoom, Teams, Facebook Live, and other Video Chat applications, • Ability to use electronic software to fill out forms (USCIS online, or Law Logix) The above is intended to describe the general conditions of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements. PHYSICAL DEMANDS Nature of work requires an ability to sit or stand for long periods of time, speak during presentations in front of groups, and operate standard business office equipment. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files. WORKING CONDITIONS The majority of the work performed for this position is in a general office environment. It requires the availability to work extended and non-traditional hours to perform the job duties. It also requires participation and attendance to the organization sponsored events and meetings during non-regular business hours as well as commuting from site to site to perform this work. BENEFITS Medical Dental Vison Life Insurance Short Term Disability Long Term Disability 403b retirement saving plan PAID TIME OFF Vacation Sick Personal Holidays Instituto del Progreso Latino is an Equal Opportunity Employer

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are seeking compassionate and motivated Engagement Specialist to join our Merrionette Park team! Make a meaningful difference in the lives of individuals and families impacted by mental health challenges. In this role, you will provide invaluable support and perspective, drawing from your own lived experience—either as a parent of a child or adult with mental illness, or as an individual with a personal mental health journey. Engagement Specialists play a vital role in our crisis response efforts, working closely with Intervention Specialists to deliver collaborative, person-centered support during critical situations. Your empathy, understanding, and ability to relate will help foster trust, empower clients, and promote recovery and resilience. We are hiring for full-time, part-time, and on-call positions, offering a range of flexible opportunities to contribute your unique expertise and passion for mental health advocacy. SALARY: The average starting salary for full-time positions will fall in the range of $40,000 to $46,000 annually. Where candidates fall in this range will be based on skill and experience level. $2,500 sign on bonus for full-time positions ($500 on the Second Paycheck; $1000 at 6 months; and final payment of $1000 on the 12-month anniversary). ESSENTIAL JOB FUNCTIONS: • Candidate will have successfully managed the symptoms of their own illness and have a working knowledge of the process., • Provide Crisis Response in collaboration with the Intervention Specialist per staffing rotation., • Provides services out of 3 sites, South Chicago, Palos Hills and Merrionette Park., • Services provided in homes, at schools, in ER's and any other place within the community to which that client presents in crisis., • Provide community outreach and engagement activities to increase awareness of services., • Provide information to clients, family members, and other stakeholders about the main client problems/ issues/ needs which the program is designed to address, treatment options, natural supports/community resources, etc., • Assist clients with budgeting and decision making related to spending wisely, as needed., • Co-facilitate prevention/education, wellness, and skill building groups, with other staff., • Give presentations to clients, family members and professionals as needed., • Work with MCR staff to ensure family involvement in all aspects of the client’s services, as applicable., • Assist clinicians identify strengths and needs of the clients., • Assist other staff to identify strengths and needs of the clients., • Provides after-hours coverage for cases that require immediate response., • All team members are required to complete a minimum of three on-call shifts per month., • Assist clients to develop and maintain a personal wellness plan, as appropriate., • Attend provider multi-disciplinary staffing's and/or team meetings, as appropriate., • Adhere to agency documentation and confidentiality requirements, as appropriate. Assist clients in understanding, seeking and achieving the best possible outcomes as described in their Service Plans, especially those representing the main client problems/ issues/ needs which the program is designed to address. * Serve as a strong role model to clients. * Participate in program policy and procedure development and implementation as it relates to clients/family needs, as appropriate. • Relevant experience to perform the functions of a Engagement Specialist within the given program., • Strong interpersonal and communication skills., • Good judgment in maintaining responsibilities of the position in advocating for the best interest of clients served., • Must have basic computer skills., • High level of ability with oral and written communication., • High School Diploma or equivalent required. Must be a consumer or parent/guardian/caregiver of a client who has successfully navigated the mental health system/s for his/herself and/or family member required. Some highlights include: • Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage., • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date., • FREE General Medicine and Behavioral Health Teladoc services provided to all team members. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Job Description Law Graduate for Immigration Services - IDPL (Citizenship) COMPANY DESCRIPTION Instituto del Progreso Latino is a community organization whose mission is to contribute to the fullest development of Latino(a) immigrants and their families through education, training and employment that fosters participation in the changing U.S. society while preserving cultural identity and dignity. Founded in 1977 to help Latino’s learn basic skills, pass the civil service exam and obtain higher paying post office jobs, Instituto has grown to a flourishing educational center serving over 14,000 Chicago families per year. POSITION DESCRIPTION The Law Graduate for Immigration Services at Instituto del Progreso Latino will provide qualified assistance and support to legal staff and DOJ Representatives. This support includes filling out applications for TPS and asylum cases, reviewing N-400 forms as requested, and filing updates or follow up appointments for TPS, N-400, and adjustment of status, U visa, T Visa, VAWA, among other immigration matters. The Law Graduate for Immigration Services will interview clients and fill out the forms listed above under direct supervision of a qualified attorney. The Law Graduate who joins Instituto will be expected to assume the following responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES • Interview clients (predominantly Spanish speaking) to assist DOJ Accredited Application Specialist and Staff Immigration Attorneys determine eligibility for legal remedies., • Assist in filling out applications such as TPS, Asylum, Change of Venue, N-400 as requested, and assure that applications are completely and correctly filled out, and have all needed supporting documentation., • Prepare cases for interview or hearing, including drafting legal papers, conducting client advocacy, presenting evidence, etc. in accord with the Code of Professional Responsibility for the legal profession., • Carry a volume of work as required by the department., • Develop and implement case strategies., • Collaborate with Staff Immigration Attorneys, other staff Law Graduates and DOJ Accredited Application Specialist on their immigration law caseload;, • Monitor changes to immigration law, regulations and policy. Prepare for significant changes in immigration law and their impact on client services., • Represent Instituto at community functions, and at other events as requested; May conduct Know Your Rights presentations or in person and virtual community workshops., • Provide intakes at off-site partnering organization immigration clinics, including downtown Chicago on a regular basis., • Remain current on immigration law, policies and procedures., • Remain current on implications of criminal and civil law as it applies to the representation of immigrants., • Develop and maintain professional relationships with government and social service organizations and community organizations as necessary or as requested., • Perform other responsibilities as assigned by supervisor. QUALIFICATIONS, EXPERIENCE/EDUCATION • Pass the Juris Doctorate Degree coursework., • At least one year of internship or assisting attorneys with a preference in immigration and/or human rights law., • Self-motivated and committed to civil liberties advocacy., • Demonstrate ability to work cooperatively on a variety of projects with lawyers, other staff members, and diverse community organizations and coalitions., • Demonstrate team-player with exemplary interpersonal skills in collaborating and communicating with others., • Ability to succeed in a fast-paced nonprofit start-up environment., • Fluency in Spanish strongly preferred., • Must be able to work on site at Instituto del Progreso Latino or travel to downtown Chicago on a weekly basis., • Excellent writing and analytical skills., • Ability to communicate effectively in legal and non-legal settings with a wide range of individuals and organizations., • Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations., • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The above is intended to describe the general conditions of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements. PHYSICAL DEMANDS Nature of work requires an ability to stand for long periods of time, speak during presentations in front of groups, and operate standard business office equipment. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files. WORKING CONDITIONS Majority of work performed in a general office environment. Position requires availability for extended hours plus non-traditional hours may be required to perform job duties. Also requires participation and attendance at organization sponsored events and meetings. BENEFITS 403b retirement saving plan (if working more than 20 hours per week). PAID TIME OFF Paid Sick Leave Paid Leave Instituto del Progreso Latino is an Equal Opportunity Employer

Job DescriptionCOMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY Cresco Labs is seeking a Specialist I, Service Desk to provide support services for our corporate, retail and operation teams. As a Specialist I, Service Desk you will be responsible for communicating effectively across internal teams. You will take action to address technical issues, ensuring a timely resolution while also delivering personalized service. You may be assigned technology project tasks, such as installing software, working as part of a support team for new store openings, or testing new IT services. This role is part of an on-call rotation and reports to the Service Desk Manager. CORE JOB DUTIES • Handle initial triage and basic troubleshooting of IT related issues raised by users via ITSM platform or phone., • Assist end-users using remote desktop tools or phone, chat, email support., • Accurately log and document all reported incidents and service requests in ITSM system, Fresh Service., • Assist users with password resets and account unlocks., • Create, modify, and deactivate user accounts, adhering to established SLAs., • Contribute to the development and maintenance of the knowledge base by documenting solutions to common issues., • Support office technology, such as printers, hotel workstations, and conference room equipment., • Support end users by assisting with asset management in all aspects of the business., • Participate in on-call rotation one week per month as needed to support business initiatives., • At least 1-2 years of experience in a help desk and/or technology field is preferred., • Familiarity with Fresh Service, or other ITSM platform, and Microsoft 365., • Foundational knowledge of computer systems and experience troubleshooting hardware and software., • Strong organizational skills and ability to prioritize tasks., • Knowledgeable, having experience working in a technology or customer service-related field., • Excellent problem-solving and analytical skills., • Patient, friendly demeanor and commitment to providing exceptional customer service., • Strong verbal and written communication skills, ability to provide professional documentation., • Eagerness to learn new technologies and systems., • Team-oriented collaborator that shares knowledge and experience. Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range$22—$24 USD ADDITIONAL REQUIREMENTS • Must be 21 years of age or older to apply Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at with questions.