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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: We're hiring an AI Forward Deployed Automation Engineer to join IT to manage AI agentic deployments and deliver real impact for our customers. This is a great opportunity to work at the intersection of engineering and customer success! In this role, you'll design and develop tailored solutions using the Elastic Agent Builder platform and related technologies, guide technical engagements, and support the growth of junior engineers. The work spans from concept through deployment, requiring strong problem-solving skills and a collaborative approach to delivering value in complex, real-world environments. What You Will Be Doing: • Technical Delivery and Implementation: Own the end-to-end technical delivery of AI solutions, including writing code, configuring systems, and resolving issues, while reviewing the work of junior team members to ensure quality deployment and measurable business impact., • AI Solution Development: Take ownership of designing and implementing scalable production systems, including AI and Large Language Model (LLM) based intelligent agents and automated workflows built on the Salesforce platform., • Custom Agentic AI Engineering: Work directly with stakeholders to design and build custom intelligent agents using the Elastic Agent Builder platform, ensuring solutions meet unique business requirements and integrate smoothly with existing tool ecosystems., • Data Configuration and Integration: Own the full data lifecycle, from data model design to building efficient processing pipelines and establishing integration strategies. Ensure data is optimized and secure for AI applications, including in complex enterprise environments., • Technical Problem Solving: Identify, analyze, and resolve technical challenges across all phases of solution delivery, from data integration to model deployment and agent orchestration. Serve as a reliable resource for unblocking progress., • Agentic Innovation: Develop expertise in the Elastic platform, pushing its capabilities forward. Lead the development of custom intelligent agents, automate business processes, and shape user experiences. Insights from the field will directly influence product enhancements and platform direction., • Client Partnership: Embed with client teams to understand their operational challenges and goals. Translate requirements into clear technical designs, build strong relationships, and serve as a trusted technical advisor., • Debugging and Root Cause Analysis: Perform thorough analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance and prevent recurring issues., • Prototyping and Iteration: Rapidly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement., • Engineering Best Practices: Apply and promote standards for code quality, scalability, security, and maintainability across all deployed solutions. What You Bring: • At least 5 years' experience in a hands-on, end-to-end delivery role for scalable production solutions in a professional environment, • Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python), • Extensive experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and agentic frameworks, • Deep expertise in data modeling, processing, integration, and analytics, with proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery), • Strong collaboration, communication, and presentation skills, both written and verbal, with the ability to explain complex technical concepts to technical and non-technical partners, • Track record of leading technical engagements, mentoring junior team members, and taking responsibility for technical aspects of projects Bonus Points: • Experience developing and deploying conversational AI solutions, • Expert-level experience with Python in a professional setting, • Prior experience in a solution engineering or technical lead role, • Experience contributing to open-source AI frameworks or libraries Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary, • Health coverage for you and your family in many locations, • Ability to craft your calendar with flexible locations and schedules for many roles, • Generous number of vacation days each year, • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service, • Up to 40 hours each year to use toward volunteer projects you love, • Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email ___. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see ___ for our Privacy Statement. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $94,300-$149,200 USD The typical starting salary range for this role in the select locations listed above is: $113,300-$179,200 USD

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking a highly skilled Sales Enablement Instructional Designer and Rich Media Expert to design, develop, and optimize impactful learning experiences that drive sales productivity and performance. This role combines instructional design expertise, multimedia content creation, and deep hands-on experience with Seismic to deliver scalable, data-driven enablement programs for sales and go-to-market teams. What You Will Be Doing: Instructional Design & Enablement Strategy • Design and deliver end-to-end sales enablement courses and learning resources using adult learning principles and instructional design methodologies (e.g., ADDIE)., • Translate business goals, sales motions, and product strategies into effective learning journeys and enablement assets., • Partner with Sales, Product Marketing, Revenue Operations, and Enablement stakeholders to identify skill gaps and learning needs., • Integrate and leverage generative AI tools to accelerate content development and optimize learning experiences for speed and scale., • Create engaging, high-quality rich media assets, including:, • Videos (e-learning, explainer, demo, microlearning), • Interactive presentations, • Scenario-based learning and simulations, • Visual job aids and infographics, • Apply storytelling and visual design best practices to improve learner engagement and knowledge retention., • Ensure content is optimized for multiple formats (live, virtual, self-paced, mobile)., • Design, manage, and optimize enablement content within Seismic, including:, • Learning paths, pages, and content hubs, • Seismic Learning, • Content tagging, governance, and lifecycle management, • Use Seismic analytics and reporting to measure content effectiveness and learner engagement., • Provide support to Elastic Seismic platform users including publishing assets, using customer engagement features, etc., • Partner with program owners to define success metrics and KPIs for enablement programs., • Analyze usage and performance data to refine content and learning strategies., • Continuously improve enablement experiences based on feedback, performance data, and evolving business needs. What You Bring: • 5+ years of experience in sales enablement, instructional design, or learning experience design, preferably in a B2B or SaaS environment., • Strong hands-on experience with Seismic as a sales enablement platform., • Proven expertise in instructional design methodologies and adult learning theory., • Demonstrated experience creating rich media and multimedia learning content., • Strong project management skills with the ability to manage multiple initiatives simultaneously., • Excellent collaboration and communication skills, with the ability to influence cross-functional stakeholders., • Ability to travel to meet team (less than 10%). Bonus Points: • Experience with video production and editing tools (e.g., Camtasia, Articulate 360)., • Experience managing, publishing and supporting users of a content management platform like Seismic. Direct Seismic experience is highly preferred., • Proven ability to utilize generative AI and rapid prototyping tools for efficient instructional design and multimedia production. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary, • Health coverage for you and your family in many locations, • Ability to craft your calendar with flexible locations and schedules for many roles, • Generous number of vacation days each year, • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service, • Up to 40 hours each year to use toward volunteer projects you love, • Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email ___. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see ___ for our Privacy Statement. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $94,300-$149,200 USD The typical starting salary range for this role in the select locations listed above is: $113,300-$179,200 USD

Job Summary The Testing Office provides testing and proctoring services that support student academic progression, graduation requirements, and certification needs. Responsibilities include coordinating Credit by Examination (CBE); administering the Precalculus Proficiency Assessment (PPA), ATI TEAS, US3 California Government Waiver Exam, and CLEP; partnering with Meazure Learning for certification testing; providing proctoring services for external institutions and distance-learning programs; and administering approved waiver examinations. Reporting to the Associate Vice President for Academic Business and Strategic Operations (ABSO) and receiving work lead direction from the Associate Director for Specialized Programs and Services the Testing Coordinator works under general supervision to provide a broad range of administrative and clerical support. This is a vital role in ensuring the efficient administration of programs used by SJSU to determine admission, assess competence, and assign placement. This position contributes significantly to creating and sustaining an exceptionally supportive educational environment for students by supporting functions that affect student success from enrollment to graduation. The incumbent independently coordinates day-to-day operational processes in accordance with established CSU, SJSU, and external testing agency policies and procedures. Policy development and final program authority remain with management. Key Responsibilities • Serve as a resource and provide guidance and customer service assistance for all aspects of Testing Office services, including face-to-face walk-in service in the Testing Office, email correspondence, and telephone calls to/from students, staff, faculty, and outside agencies, • Process both standard and electronic mail; prepare and compose correspondence, reports, and other documents; create and maintain standard and electronic records, files, and record keeping system, • Respond to inquiries regarding university policies and procedures, with emphasis on national and local testing programs., • Receive, process, and direct all communication (e.g. mail, email, phone calls, etc.) to appropriate people in the department in a timely manner, • Serve as the primary front-facing representative of the Testing Office, delivering responsive, student-centered service to the campus and community constituents., • Assist all students who are taking exams in the office, • Coordinate Credit by Examination (CBE) petitions and approvals for eligible students, • Administer and manage registration for the Precalculus Proficiency Assessment (PPA), • Facilitate registration and testing for the ATI TEAS exam, • Coordinate the US3 California Government Waiver Exam to satisfy graduation requirements, • Manage CLEP registration and administration, • Partner with Meazure Learning to support certification and licensure exam registration, • Provide registration and scheduling support for external institutions and distance learning proctoring services, • Administer and process approved waiver examinations, • Coordinate recruitment logistics and provide procedural training to test proctors and examiners in accordance with established testing protocols, • Compile testing data and prepare recurring operational reports and summaries to support management review and planning, • Coordinate with AEC regarding requirements and special accommodations for standardized test administered to students with various disabilities, • Maintain and update the proctor's database and prepare all supporting documents and materials. Maintain assistant supervisors, examiners, and proctor's agreement forms, • Schedule and notify proctors and examiners to work on testing dates, • Receive, process, and prepare correspondence; maintain appointment calendars; develop and maintain electronic and paper filing systems; prepare work documents and reports; assist with preparing for business and other meetings, as well as special events and projects, • Assist with the purchasing and delivery of all testing materials and orders, and appropriate supplies as needed, through purchasing requisitions and the direct pay process. Maintain inventory of office supplies and monitor the security of the supply room. Responsible for ordering, distributing, and keeping inventory of testing office supplies, and maintaining office equipment, • Coordinate reimbursements for travel, costs associated with test administration, and other supplies as appropriate, as well as deposit revenue received in the Testing Office, • Coordinate the Testing Office workflow to ensure the timely completion of operational tasks, • Provide lead direction to student assistants, including task assignments, training reinforcement, and daily workflow coordination, • Serve as operational lead in the absence of the Test Administrator for routine matters, • Coordinate student assistant payroll Knowledge, Skills & Abilities • Ability to communicate with constituents in a professional and respectful manner, • Thorough knowledge of general office methods, practices, and procedures, • Ability to independently interpret and apply federal, state, CSU, SJSU and external testing policies and procedures, • Ability to maintain strict confidentiality and safeguard sensitive student and testing data in compliance with FERPA and testing agency requirements, • Strong written and verbal communication skills, including the ability to compose professional correspondence and operational reports, • Proficiency with enterprise systems (e.g., PeopleSoft), databases, spreadsheets (e.g., FileMaker), and scanning/imaging technology or test vendor platforms, • Ability to perform accurately in a detail-oriented environment, • Ability to coordinate workflow, manage multiple priorities, and meet critical testing deadlines, • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies, • Excellent customer service and public relations skills in a fast-paced, high-volume environment, • Ability to understand and implement ADA requirements, • Ability to be sensitive to students who need accommodation, • Working knowledge of cash handling, reconciliation, and internal control practices, • Ability to exercise sound judgment in responding to operational issues and escalating policy-sensitive matters appropriately, • Ability to provide lead direction and training to student assistants while fostering a collaborative team environment Required Qualifications • Completion of a high school program, technical/vocational program, or their equivalents, • Three years of related office work experience Preferred Qualifications • Bachelor's degree, • Experience working in an educational environment, • Experience handling confidential or regulated data, • Proven ability to interpret and independently apply policies and procedures independently, • Excellent organizational skills and written communication skills, • Proficiency in a second language Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $4,821/month - $5,016/month (Step 6 - Step 8) CSU Salary Range: $4,367/month - $6,362/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary Reporting to the Associate Director- Architectural Trades & Auto Services and under lead work direction provided by the Facilities Project Supervisor, the Facility Worker II independently performs a wide range of semi-skilled and basic skilled facilities and related systems and infrastructure maintenance, repair and renovation work which does not require journey-level skills. The incumbent must be able to perform basic trade work in three or more trades; analyze and troubleshoot problems across multiple trade functions; perform necessary repairs independently; and perform other related facilities and systems support functions as assigned. Key Responsibilities • Performs a wide range of semi-skilled and basic skilled facilities and related systems and infrastructure maintenance, repair and renovation work which does not require journey-level skills Performs semi-skilled duties using hand tools, power tools and equipment associated with the trades, • Troubleshoots, maintains, and performs minor repair and adjustments of various hardware, • Uses hand and power tools for the completion of various types of preventive maintenance and related repairs, • Participate in the maintenance and operations of a shop and work areas; clean, maintain and service tools and equipment used in the performance of duties, • Inspects various types of equipment, systems, and areas to identify problems and needed repairs, • Consults, coordinates, and works with other trade workers, trade shops, and FD&O units, as needed successfully complete repairs and maintenance work assignments on schedule, • Unlocks and secures facility areas to access equipment, items to be renovated, repaired and/ or maintained, • Reports problems and needed repairs to be documented and scheduled, • Disables and clearly identifies (lock out and tag out) unsafe equipment, and immediately notify appropriate personnel, • Responds promptly to and assists with emergency situations or urgent needs in order to prevent injury, damage or further incident. Responds to miscellaneous trouble calls as assigned Knowledge, Skills & Abilities • Operates radio or other assigned communication devices for communication of urgent needs, critical information and status updates, • Operates utility cart, pick-up truck, welding equipment, scissor lift, forklift, and other equipment, as certified, to access, repair, and transport personnel, equipment and materials, • Records work efforts in detail within computerized recordkeeping systems and, where directed, on log sheets, and keeps accurate time records so as to ensure an appropriate level of documentation regarding actions taken to complete assignments, • Broad knowledge and ability to perform semi-skilled and basic trades work in three or more trades, • Basic knowledge of theories, codes, procedures and general trade practices in the applicable trade areas, • Comprehensive knowledge of specific methods, practices, and tools related to facilities and systems maintenance and repair in areas such as plumbing, HVAC, electrical, carpentry, painting, and mechanical systems, • General knowledge of applicable trade safety practices, • Ability to implement a positive customer service approach, with a commitment to high ethical standards, while maintaining focus on solving problems or issues effectively and in a professional manner, • Ability to operate a motor vehicle, utility cart, scissor lift, boom lift, and forklift (as certified) and other equipment and tools required to successfully complete assignments Required Qualifications • Any combination of experience and training equivalent to three years of hands-on experience in general facilities and systems maintenance and repair, or comparable experience as a trades assistant or laborer with demonstrated proficiency in the required duties, • Must participate in all OSHA required physicals and examinations, • Requires the possession of a valid California Driver's License for the operation of any vehicle or equipment required for position and in any emergency situation License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications • Knowledge equivalent to a basic understanding of at least three skilled trades areas of work, • Certification indicating completion of portions or all aspects of a program designed to provide education related to the building trades, • High school diploma or equivalent, • Five years of hands-on experience in general facilities and systems maintenance and repair, or comparable experience as a trades assistant or laborer with demonstrated proficiency in the required duties, • Experience in the maintenance of a State facility, College or University or other commercial, multi-facility complex Compensation Classification: Facilities Worker II Anticipated Hiring Range: $5,577/month - $5,689/month CSU Salary Range: $4,760/month - $6,665/month San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Tuesday - Saturday, 7:30 a.m. to 4:00 p.m. Sunday - Thursday, 7:30 a.m. to 4:00 p.m. May occasionally require overtime work including evening and weekend hours. Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Equal Employment Statement San Jose State University (SJSU) is an Equal Opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Job Summary Reporting to the Director of Graduate Admissions and Program Evaluations (GAPE) in the College of Graduate Studies, this position is responsible for coordinating and executing the evaluation and advisement of new and continuing graduate students as they complete Title 5, CSU, and university admissions and degree requirements. This includes domestic and international students, as well as those enrolled in special partnership programs, SAGE, and SJSU Online. The position conducts graduate admissions evaluations and graduation assessments, ensures timely processing of student visa documentation, and supports the consistent implementation of policies established by the Director of GAPE. It also collaborates closely with university staff involved in admissions and records processing to ensure that interrelated processes are completed efficiently and on schedule. The Evaluation Specialist is responsible for interpreting and applying complex policies, including handling exceptions, and performs Designated School Official (DSO) duties. Additional responsibilities include developing and delivering targeted communications to campus stakeholders, serving as a resource to the evaluation team, providing presentations on policies and procedures, coordinating projects, and offering specialized administrative support to the GAPE office and assigned graduate coordinators. In all interactions, this role aims to streamline operations, deliver excellent customer service, prioritize clear and student-centered communication, maintain a high level of coordination, and foster professional, collegial relationships with all who engage with the GAPE Office. Key Responsibilities • Assess and evaluate academic records of graduate international and domestic applicants for admission to the university, including degree completion for all graduate student types., • Evaluate and certify complex credentials and transcripts for international and domestic applicants, SAGE, and SJSU Online; process credentials based on established graduation and admissions guidelines and policies; ensure authenticity of documents; evaluate credentials for graduate programs., • Prepare list/check sheet of completed and to be completed classes required for degree; review and process program of study for students applying for graduation; use appropriate catalog and academic curriculum requirements depending on major, minor and appropriate degree., • Research various international and domestic academic systems to determine transferability and equivalencies of applicants' credits; convert credits to university system; maintain resource/reference file of catalogs, and the like from various universities and institutions., • Review and verify that appropriate documents have been submitted by the applicant to determine the applicant's admission eligibility under the various Chancellor's Office and campus regulations and procedures, • Evaluate and assess eligibility for advancement to candidacy and graduation., • Prepare and transmit individualized evaluation of transfer credit; advise on fulfillment of remaining requirements for graduation; perform graduation evaluation., • Interpret and explain policies to applicants, staff members, and faculty advisors., • Provide high level clarification on policies and procedures to other SJSU offices and representatives from other colleges and institutions., • Provide special support for combined program graduation initiatives, by completing evaluations/processes by established deadlines. These include but are not limited to processing candidacy, graduation reviews, regular student transfer credit, and other current student forms., • Collaborate with students and advising units regarding problems qualifying for graduation; consult faculty for clarification of requirements; process curriculum changes and petition., • Maintain computerized student files, applications and credentials; verify, add, delete and correct permanent student records., • Inform students of admissions/graduation acceptance/denial; generate necessary correspondence., • Determine eligibility and process documents, I-20 visas and admissions letters for admitted students., • Serve as designated school official (DSO) for SEVIS reporting and compliance processes for graduate students., • Perform maintenance of SEVIS information within various SJSU record systems., • Work with International Gateways to coordinate student eligibility into graduate programs., • Work in collaboration with other campus units including International Student Advising (ISA) and the SEVIS Coordinator to ensure that applicants are processed accurately and in a timely manner. Knowledge, Skills & Abilities • Knowledge of methods, procedures, practices, and activities related to international admissions, • Ability to interpret and apply program rules, regulations, and policies, • Ability to rapidly acquire a general understanding of campus operations, functions, and programs, • Proficiency with, or the ability to learn, technology and software applications, including word processing, spreadsheets, database management, and communication tools, • Demonstrated ability to learn, adapt to, and apply artificial intelligence (AI) and other emerging technologies to support student services, programs, and operations, • Ability to learn and effectively use PeopleSoft, • Strong attention to detail, with the ability to work accurately in a detail-oriented environment while managing multiple priorities, organizing tasks, and executing projects effectively, • Ability to maintain awareness of the academic calendar and processing cycles that impact the workflow of the Graduate Admissions and Program Evaluations unit and Enrollment Services, • Ability to advise students individually and in group settings on complex matters, using sound judgment to determine appropriate actions and communication approaches, • Thorough knowledge of the principles of individual and group behavior; general knowledge of basic counseling techniques, • Ability to enhance productivity through effective use of tools (e.g., student information systems, imaging equipment), training initiatives, and process improvements to support efficient workflows, • Ability to review complex records and detailed information for compliance with CSU requirements for both domestic and international applicants, • Strong analytical skills, with the ability to assess complex situations and implement effective solutions, • Ability to interact effectively and professionally with a wide range of internal stakeholders, from Academic and Student Affairs to the Office of the President Required Qualifications • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related, • Three years of progressively responsible professional student services work experience; A master's degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience; A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications • Master's degree in Higher Education, Counseling, Behavioral Sciences, Organizational Change, or related field, • One year of full-time experience in a graduate admissions or records office working directly with graduate students and evaluations; One year of direct exposure to working with international students and/or international evaluations; Demonstrated excellent verbal and written communication skills Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,540/month - $5,780/month CSU Salary Range: $5,540/month - $7,893/month San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Description Are you a motivated, experienced Optician looking to join a thriving, patient-focused practice? This private optometry office has been serving the Bay Area for over 50 years and continues to grow! They are seeking a full-time Optician with a proven track record in optical sales to join their outstanding team in San Jose, CA. Job Description: • Provide exceptional customer service and eyewear sales support to patients in a fast-paced, multi-doctor practice, • Accurately quote and process VSP and Eyemed insurance (VSP and Eyemed experience is a must), • Guide patients through frame and lens selection, offering expert recommendations based on their needs and preferences, • Ensure precise fitting and adjustments of eyewear, • Maintain organized records and assist with inventory management Requirements: • A detail-oriented professional with relevant eye care experience (licensure not required)., • Strong knowledge of VSP and Eyemed insurance quoting and processing, • Someone who brings a positive attitude and great energy to the team., • Committed to providing exceptional client care and fostering a welcoming environment., • Exhibits a strong work ethic., • Maintains perfect attendance and punctuality., • Has reliable transportation to and from the clinic. Visit eyetasticservices.com for a list of nationwide opportunities.

POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers, • Evaluates the efficiency and productivity of team members in creating positive customer experiences, • If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction, • Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment, • Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered, • Provides training and development of team members on assigned shifts by monitoring goals and providing feedback, • Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members, • Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards, • Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed, • Oversees shipping related services and activities, • Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives, • Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls, • Assists Store Manager in review and transmission of payroll and daily close out of POS, • Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls, • All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent education, • 1+ year of related experience, prior supervisory experience preferred, • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision, • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent education, • 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods, • Ability to move and lift 55 pounds, • Ability, on a consistent basis, to bend/twist at the waist and knees, • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members, • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction, • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure, • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time, • Ability, on a consistent basis, to work with minimal supervision, • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $24.40 - $29.89/hr Additional Details: California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility., • Applies Quality concepts presented at training during daily activities., • Know Your Rights FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

Founding Account Executive A zero-to-one sales role for someone who wants to sell AI tooling and enterprise wide scheduling infrastructure, work directly with founders, and help define the GTM motion from scratch. About SkipUp • We're building the next generation of scheduling software and infrastructure. The first generation gave people booking links. The second routed form submissions to calendars. SkipUp is an AI scheduling assistant that owns the end to end scheduling workflow, it joins the email thread, negotiates times with every participant, follows up on its own, and books the meeting., • Connects to Google Calendar, Microsoft Calendar, Zoom and Slack., • Product is live, customers are paying, interest from midmarket/enterprise clients exists., • Three-person founding team, product-led, shipping non-stop., • You can find out more at SkipUp.ai or sign up for a free account to try it out. About This Role • We're hiring our first GTM hire / founding Account Executive to drive midmarket and enterprise sales., • You'll own the full cycle: finding prospects, running demos, closing deals, and feeding what you learn back to the product team., • Your buyers are GTM/RevOps leaders at mid-market B2B companies (50–5,000 employees) who lead teams that waste hours coordinating meetings., • You'd be working directly with the founders every day to figure out what works. This is a 'founding GTM' role with real equity and direct influence on how we go to market. You Could Be a Great Fit If • You've run full-cycle deals before: sourced the lead, ran the demo, closed the deal, handled onboarding., • You've sold a product where the buyer wasn't looking for it yet. You know how to create demand, not just capture it., • You write clear, short outbound emails that get replies., • You're genuinely interested in AI and believe it will change how software and work get done., • Comfortable demoing a technical product to a non-technical audience, • You want to work in a small team and with the founders and directly shape the go-to-market Requirements • 3+ years of full-cycle SaaS sales experience, • Track record of building meaningful relationships, • Hitting sales targets, • Experience selling to RevOps, Sales, or Customer Success departments at B2B software companies Bonus Points • You've sold scheduling, productivity, or workflow tools and have a robust network of professionals who value your opinion on these tools, • You understand the importance of slick customer purchasing workflows, • You were a top-performing BDR before moving into a closing role Reasons Not to Apply • You want to inherit a pipeline or a book of business, • You're not comfortable running your own product demos, • You prefer a structured environment with SDR support, enablement, and an established playbook Interview Process • Intro call with CEO/Founder – (30 min), • Product walkthrough with CTO/Founder - (60 minutes), • Team meeting and social chat – (45 min), • Reference call - (5-15 mins)

Description About CloudBees CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Jenkins is the worldwide standard for DevOps Continuous Integration with 200,000 installations worldwide and over 1 million users. CloudBees is the #1 contributor to the open source Jenkins project and is the Enterprise version of Jenkins. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today. About the Role CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for accelerating the development and delivery of the software that fuels their business. We’ve taken Jenkins – the most popular, trusted platform for automated software delivery in use by over 1,000,000 DevOps professionals around the world – and added enterprise-grade security, scalability, manageability and expert-level support. With CloudBees Jenkins Enterprise, our customers build, test and deploy business-critical software with confidence. By making the development and delivery process more productive, manageable and hassle-free, CloudBees puts companies on the fastest path to transforming their great ideas into great software, so it can start making an impact sooner. CloudBees is looking for a Strategic Account Executive in Atlanta/Charlotte area to join the CloudBees sales organization. The ideal candidate will have experience selling software solutions into enterprise organizations in the United States. This key member of the sales organization will be responsible for generating, developing and closing new CloudBees on-premise. What You'll Do • Gain the trust of engineers, senior IT and business executives within key accounts and create long-term partnerships., • Qualify leads and opportunities with MEDDPICC framework., • Proactive research, networking and prospecting into top prospect companies in your assigned territory, • Responsible for building and managing a sales pipeline cross selling solutions into customers and prospects., • Understand and focus on the named account, customer and top prospect, territory list to drive enterprise growth., • Present and demonstrate CloudBees value and offerings to prospective customers., • Typically 8-10+ years experience in enterprise IT or software sales experience in the United States., • Ideal candidate will have experience within the fields of DevOps related software, Java middleware and/or open source software., • Can-Do attitude., • Experience in selling complex deals into multiple stakeholders in the organizations with demonstrated TCO/ROI, financially justified business case proposal experience., • A proactive, hands-on individual able to command the respect of the entire organization through leadership, intelligence, coachability and adaptability, integrity, curiosity, creativity, hard work and presence., • Team player - track record of building positive relationships with peers and others within the company., • Practical experience with MEDDPICC deal qualification framework., • Continuous and thoughtful listener and communicator; able to learn from customers and leverage input., • Proven track record of over-achieving sales goals. We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year. At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@___) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at . We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at:___. Signs of a Recruitment Scam • Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”, • Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work., • If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact., • You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”., • You are asked for cell phone account information., • You are asked to cash a check for “equipment” prior to start., • You are offered a job offer immediately or without an interview. #LI-Remote

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands ___ At FBIN, innovation and IT go hand in hand. We foster an inclusive, forward-thinking culture that encourages out-of-the-box problem-solving. Our teams leverage cutting-edge technologies - including Digital Systems, eCommerce, CRM, AI, RPA, IoT, Cloud Computing, Cybersecurity, and more - to drive impactful business results. FBIN is shaping the future, and we’re looking for leaders to help us pave the way! Your Impact in the Role: As a Sr. Integration Developer, you help execute Fortune Brands Innovation digital strategy in alignment with business requirements and priorities. You collaborate closely with cross-technology teams and business teams like Sales & Marketing, Customer Service, eCommerce, Logistics, and Finance to enable our fast-paced business to grow and evolve. Working with a high-performing team, you focus on the timely delivery of integration projects on systems integration platforms. Position location – Hybrid (onsite Tuesday, Wednesday, Thursday) - Deerfield, IL. Your Path to Success: • Oversee integration projects, design integration architectures with hands-on coding and development, • Work closely with business and IT stakeholders to define integration requirements, • Translate end-user requirements into feasible technical specifications, • Lead development activities, monitor and coordinate activities with onshore and offshore developers to ensure that integration projects are completed on time, • Develop, test, deploy, maintain, and support integration systems, • Ensure that the best practices in integration processes are followed by the organization, • Participate in scrum meetings and ensure customer needs are being met by certifying deliverables, • Maintain the integrity and smooth functioning of the company's integration architecture., • Seek out innovation in everyday activities, • Ability to express ideas in both business- and user-friendly languages, • Bachelor’s degree in Information Technology (IT), Computer Science (CS), Software Engineering, or related discipline, • 5+ years’ experience in Integration Development with minimum 3+ years with Boomi, • 3+ years’ experience in Boomi API Management, • 2+ years’ ETL development experience, • 2+ years’ experience in Boomi EDI development, • Databases: Microsoft SQL Server, Oracle, NoSQL DB or similar, • API: Web Service formats/protocols such as JSON, XML, SOAP, REST, SOAP, ODATA, • Integration/API/EDI Platform: Dell Boomi, • Programming languages: SQL, JavaScript or Groovy, • Develop and maintain CI/CD pipelines for integration deployments., • Knowledge of security best practices for integrations, including OAuth, SSL, and data encryption techniques., • Plus: EDI format: X12, EDIFACT, • Plus: Knowledge of agile methodology, • Plus: Certifications on Boomi Integration platform Preferred Qualifications: • Integration experience with enterprise applications like SAP ECC, Oracle EBS, Oracle Fusion, Peoplesoft, Shopify, Workday, Dynamics 365 Service CRM, Oracle EPM, Salsify, Widen, Hub Spot, Blue Yonder WMS, Bloom Reach , Sage CRM , Stripe, • Familiarity with cloud platforms (AWS, Azure, or Google Cloud), • Good understanding of Swagger (Open API/Swagger) REST API specification standards, • Familiarity with Integration Platforms: OIC, SAP CPI Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $80,000 USD - $126,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work. Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential. Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN Equal Employment Opportunity: FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations: FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at ___ and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to. To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Senior Developer to join our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of professional software development experience in a production SaaS environment. * Strong experience building backend services in a modern language (e.g. Go, Node.js, Ruby, or Python). * Deep experience with React and/or TypeScript in customer-facing web applications. * Strong understanding of instrumentation, analytics, and defining meaningful success metrics. * Ability to operate autonomously, drive initiatives forward, and influence technical direction. * Strong collaboration skills and a growth mindset. What you can expect: * Shape and evolve our experimentation platform (feature flags, instrumentation, data quality, reporting loops). * Lead the design and implementation of experiments that drive activation, engagement, and expansion. * Partner closely with product, design, and data to refine hypotheses, define measurable outcomes, and interpret results. * Balance rapid iteration with long-term architectural health and security. * Raise the bar for code quality, observability, and performance across the team. * Mentor engineers through code reviews, technical design discussions, and pairing. * Identify technical opportunities to unlock new growth mechanisms. * See your work directly influence measurable customer and business outcomes. Bonus points for: * Demonstrated experience leading or significantly contributing to experimentation-driven product development. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). * Experience working in security- or compliance-sensitive domains. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About The Job About NAVER U.Hub NAVER U.Hub is the U.S. subsidiary of NAVER, a global internet technology company, based in Los Angeles with offices in Seattle and Redwood City. Our teams across NAVER Search US, BAND, ThingsBook, and NAVER Ventures collaborate to advance AI, social media, and investment initiatives that build smarter and more connected experiences for global users. Overview This hybrid internship offers hands-on experience across customer support, product education, content creation, and team operations. Your primary role will be to help users succeed with BAND, deliver tailored demos to prospective customers, and develop resources that enhance onboarding—while also supporting the team with logistics and administrative coordination. You’ll collaborate closely with partnership and marketing teams to continuously improve the user experience and ensure internal operations run efficiently and smoothly. Why Join BAND? • Make a meaningful impact by helping communities stay connected, • Collaborate with a mission-driven, fast-moving team, • Opportunity to shape user education and support at scale, • Assist in responding to user inquiries via email, chat, and support channels with clarity and empathy, • Help troubleshoot issues and guide users to effective solutions, • Help identify recurring pain points and share actionable insights with internal teams, • Support user interviews to better understand needs, use cases, and challenges, • Assist in building relationships with users and developing connections with collaborators, • Contribute to the creation of help articles, guides, and FAQs, • Learn the ins and outs of the product to effectively help usersProduct Demos & Lead Support, • Assist with product demos for prospective customers, • Help understand prospect needs and support tailoring tailor demos to relevant use cases, • Support onboarding for new groups to help ensure a smooth and successful start, • Assist partnerships and marketing teams in nurturing leadsContent Creation Support, • Help gather real-world use cases through user interviews and success stories, • Assist in creating clear, engaging support and marketing content (guides, tutorials, social posts, videos), • Collaborate with designers and videographers to produce graphics and video assets, • Assist in scripting and producing demo videos and onboarding contentTeam Support & Operations, • Assist with logistics for events, campaigns, and team initiatives, • Assist with coordinating merchandise orders, shipping, and inventory tracking, • Provide cross-functional administrative and operational support for efficient operationsSkills & Qualifications, • Strong customer-first mindset with a passion for helping people succeed, • Strong problem-solving ability and attention to detail, • Excellent written and verbal communication skills, • Basic content creation skills (graphics and short-form videos using tools like Canva)Preferred Qualifications, • Experience or interest in creating help center content, tutorials, or educational materials, • Experience or interest in delivering product demos, training, or presentations, • Experience or interest in service-based customer success, support, or onboardingWhat Success Looks Like, • Users feel supported, confident, and satisfied with BAND, • Prospective customers clearly understand BAND’s value through effective demos, • Support content reduces repetitive inquiries and improves onboarding, • Team operational bottlenecks are reduced through proactive supportOther, • Job type: Full-time internship, • Contract period: 3 months (with potential for internship extension), • Pay: $30/hr NAVER U.Hub is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all individuals are valued and respected. Naver U.Hub and its affiliated companies are committed to providing an Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Job Summary Under the general direction of the Executive Director of Development, the Director of Development for Business develops and executes strategies to secure philanthropic support for San Jose State University fundraising priorities identified by the University's leadership in collaboration with the Office of Development in the Division of University Advancement. Responsibilities include but are not limited to identifying, qualifying, cultivating, soliciting, and stewarding individuals capable of giving major gifts to the University. In support of these efforts, the Director of Development initiates, maintains and strengthens close working relationships with key academic leaders, campus administrators, various stakeholders, and University Advancement colleague. Key Responsibilities • Manage an assigned prospect portfolio of key individuals supporting university fundraising priorities, • Coordinate with Prospect Research Team to expand and enhance a prospect pipeline that aligns with university and campaign priorities, • Actively manage a prospect / donor portfolio with annual goals for personal visits and fundraising outcomes based on established metrics, • Develop and execute sound strategies to identify, cultivate, solicit and steward major gift prospects/donors - initiate contact, develop appropriate cultivation plans, and move individuals in an appropriate and timely fashion toward solicitation and closure, • Present and regularly review top prospect strategies and immediate supervisor and other key team members as appropriate, • Work collaboratively with the leadership of colleges, key university administrators and other stakeholders, offering them counsel on donor-centric cultivation and solicitation strategy, as appropriate, • Work collaboratively with peers in Major Gifts as well as colleagues in Annual Giving, Planned giving and Corporate and Foundation Relations, • Work with volunteer leadership providing them with direction and support in maximizing the college's major gift fundraising potential, • Focus on securing funding for designated priorities including research projects, innovation programs, scholarships, unrestricted support, facility renovations, new facilities and other specified priorities, • Collaborate with stewardship colleagues with donor stewardship efforts particularly pertaining to the Division of Research and Innovation and help promote a culture of gratitude among internal and external constituents, • Effectively utilize campus data management system and enter prospect/donor contact reports and their relevant data in a timely fashion, • Prepare written donor cultivation and solicitation plans and proposals, • Participate in staff, functional and strategy meetings including prospect review sessions, attend conferences, seminars, and other development training as feasible and appropriate Knowledge, Skills & Abilities • Ability to identify donors and close gifts of six and seven figures, • Ability to navigate the institution/assigned unit and make the appropriate match for donor interests, • Ability to engage and support volunteer leadership with their efforts in fundraising, consultation, and advocacy, • Skilled in networking and opening doors as well as developing donor-centric cultivation and solicitation strategies, • Deep appreciation and understanding of the academic enterprise and the ability to articulate academic values internally and externally, • Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach, • Excellent oral and written communication skills, • Ability to work as part of a collaborative team, • Unquestionable integrity and commitment to professional ethics, • High level of initiative, attention to detail, and organization skills, • Ability to responsibly handle sensitive and confidential information with discretion, • Skilled in successfully managing multiple projects on tight deadlines and under pressure in a dynamic and open environment, • Ability to define problems, gather data, establish facts, and draw valid conclusions, • Proficient in Google Suite and Microsoft Office Suite and ability to utilize fundraising database programs, and learn new tech platforms for project management, • Demonstrated spirit of flexibility and strong customer service ethic, • Ability to interact with individuals from diverse backgrounds, • Ability to responsibly handle sensitive and confidential information with discretion, • Excellent customer service and public relation skills, • Ability to communicate with constituents in a professional and respectful manner Required Qualifications • Bachelor's Degree from an accredited institution, • Three years of progressively responsible experience in fundraising, • Experience developing donor centric solicitation strategies leading to closing major gifts, • Evidence of strong written communication skills; ability to write clearly and persuasively Preferred Qualifications • Advanced Degree, • Experience developing donor (or client)-centric solicitation strategies leading to closing major gifts (or accounts), • Fundraising experience in capital or comprehensive campaign setting, preferably at an institution of higher education, • Experience engaging and supporting volunteer leadership in their fundraising efforts Compensation Classification: Administrator II Anticipated Hiring Range: $10,167/month - $10,250/month CSU Salary Range: $5,053/month - $16,221/month The final hiring salary will be commensurate with experience. San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Mercier Consultancy is delighted to announce an exciting opportunity for Danish Speaking Customer Service Representatives to join our team in the stunning island nation of Malta! This is a fantastic chance to provide top-notch support to our Danish-speaking clients, ensuring their inquiries are managed effectively and with a personal touch. Experience Malta's rich history, beautiful coastlines, and vibrant culture, while advancing your career in a dynamic and supportive environment. If you are enthusiastic about customer service and eager to immerse yourself in a new adventure, we want to hear from you! • Deliver high-quality customer service in Danish through various communication channels, including phone, email, and live chat., • Assist customers with inquiries about products and services, providing accurate information and solutions., • Effectively address customer complaints and issues, ensuring a positive and satisfactory experience., • Document customer interactions accurately and contribute valuable insights for service enhancement., • Collaborate with team members to improve service delivery and resolve common challenges., • Stay knowledgeable about company offerings and industry trends to offer informed assistance., • Engage in ongoing training and development to continuously improve your skills., • Fluency in Danish and English is required, along with strong written and verbal communication skills., • Previous experience in customer service is a plus, but a positive attitude and willingness to learn are highly valued., • Excellent problem-solving skills and a strong commitment to providing exceptional customer service., • Ability to handle multiple inquiries effectively in a fast-paced work environment., • Basic computer proficiency and familiarity with customer service software is advantageous., • Enthusiasm for relocating to Malta and adapting to a new cultural experience., • Flexibility to work varied shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Job Summary The Supervising Electrician is responsible for overseeing and performing complex electrical installation, maintenance, and repair work across campus facilities. This role operates with a high level of independence under general supervision, leading multiple crews and coordinating projects to ensure compliance with safety codes and operational standards. The position plays a critical role in maintaining campus infrastructure by managing resources, prioritizing work, and ensuring timely project completion. The incumbent also provides leadership, training, and technical guidance to skilled and semi-skilled staff while supporting operational efficiency and safety. Key Responsibilities • Plan, prioritize, and coordinate electrical work across multiple crews and projects, • Assign tasks and provide technical and safety guidance to electricians and support staff, • Supervise, train, and evaluate staff, including providing input on performance reviews, • Inspect work in progress and upon completion to ensure compliance with codes, specifications, and safety standards, • Oversee installation, maintenance, modification, and repair of electrical systems and equipment, • Develop and maintain work records, reports, and maintenance management systems, • Collaborate with engineering and design teams to interpret plans and support project execution, • Prepare cost estimates, material requirements, and project timelines, • Ensure availability of materials, tools, and equipment to support operations, • Respond to emergencies and coordinate urgent repairs to prevent damage or safety risks Knowledge, Skills & Abilities • Ability to lead, plan, and direct the work of skilled and semi-skilled electrical staff, • Strong knowledge of electrical systems, construction practices, and safety regulations, • Ability to interpret complex plans, drawings, and technical specifications, • Proficiency in estimating labor, materials, time, and project costs, • Ability to maintain accurate records and use computerized maintenance systems, • Strong problem-solving skills and ability to respond effectively to emergencies, • Effective communication and interpersonal skills across diverse stakeholders, • Ability to manage multiple priorities, meet deadlines, and adapt to changing demands, • Knowledge of supervisory practices, work sequencing, and project coordination, • Commitment to safety, customer service, and maintaining a productive work environment Required Qualifications • Must possess those abilities normally acquired through any combination of progressively responsible training and experience which demonstrates achievement of journey level skills equivalent to that acquired through completion of a standard electrician's apprenticeship program, • Two or more years of experience as a journey-level electrician, • One to two years in a lead/supervisory capacity are required License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications • Must possess a more thorough knowledge of effective supervisory practices and techniques and a working knowledge of job design and work sequencing related to construction projects., • Evidence of current certification as an electrician in the State of California, • Two or more years of experience as a journey-level electrician, including one to two years in a lead/supervisory capacity Compensation Classification: Supervising Electrician Anticipated Hiring Range: $8,959/month - $ 9,321 /month (Step 10 - Step 12) CSU Salary Range: $/month - $10,921/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 p.m. to 4:00 p.m. Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary The Customer Service Specialist performs duties under general supervision of the Director of Administrative Services, but works independently to provide full range of front desk, and payroll support to the facilities Development and Operations Department including the receiving and posting of time off and overtime. Maintains accurate data records for all service desk communication forms and telephone lines during regular operating hours, Monday through Friday 8:00 am to 5:00 pm. Knowledge of the business practices of the department as it relates to work orders for repair and services, project management for tenant improvements and capital renewal are important for this role. Accurate data entry, word processing, and report extraction knowledge are critical. Provides administrative support and adheres to procedural and project management operational guidelines and processes for services request/work order tracking; closing of work order upon completion; and following the process to ensure billing has occurred as applicable. The duties of this position require exceptional people skills including diplomacy and tact as they will be responding to customer requests, complaints, and time sensitive needs. Additionally, this position requires exceptional organizational skills as all communications and activities must be quickly and accurately recorded despite constant interruptions from requests made by the campus community and interdepartmentally. Key Responsibilities • Responsible for the operating of central telephone lines, receiving all incoming calls including any related to maintenance and repair needs for the SJSU Campus, • Assist in scheduling requests for building shut downs and send customer notifications quickly to all necessary parties, • Determine the scope and degree of urgency for emergency service/work requests and radio dispatch Do-IT-Now (DIN) Technicians on type of problem that is presented, • Maintain and update status of work orders on the CMMS database, • Assist and train customers on using the web-based iService request for non-emergency maintenance and repair calls, • Receive, record, and dispatch general and emergency information quickly, clearly, and accurately using computerized systems and databases for input and retrieval of data, • Responsible for key distribution and collection of returned keys, • Notifies requestor via email once the keys are ready for pick up after reviewing to ensure all keys were included Knowledge, Skills & Abilities • Ability to communicate with constituents in a professional and respectful manner, • General knowledge of Facilities Maintenance Dispatch Center, • Ability to use a two-way radio communication device, • Ability to handle multiple priorities and manage multiple situations while under duress, • Thorough knowledge of methods, procedures and practices, English grammar, business writing, punctuation, spelling and math, • Ability to compose and appropriately format correspondence and reports, • Fluency in using standard software applications: word processing, spreadsheets, databases, email, and Google Drive, • Knowledge of or ability to learn Computer Maintenance Management Systems software or comparable facilities management information system and/or work tracking system software, • Ability to think and act quickly in emergencies with effective and efficient communications Required Qualifications • Completion of a high school program, technical/vocational program, or their equivalents combined, • Two years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications • Two years of experience in customer service in front office, maintenance or construction dispatching, or switchboard operation Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $4,295/month - $4,381/month (Step 4 - Step 5) CSU Salary Range: $4,047/month - $5,896/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary Under the general direction of the Custodial Crew Manager, the Custodian provides general cleaning and custodial care and support for assigned campus buildings, facilities, structures and adjacent areas and/or portions thereof, including, but not limited to, campus offices, classrooms, science laboratories, art rooms, auditoriums, gymnasiums, locker rooms, health and child care centers, student residences, patios, entryways, walkways, and workshops. Custodial staff may work independently or as part of a custodial team. The Maintenance & Operations unit of Facilities Development & Operations provides maintenance and operations services to a university campus spread across multiple sits comprised of 167 acres, 85 buildings, and more than six million gross square feet. The Custodial Services Unit is comprised of five graveyard shift crews, one swing crew, and one day crew, with eight managers, six leads, and one hundred and eleven total custodians. Key Responsibilities • Clean and maintain assigned areas, including such activities as dusting and cleaning all surfaces, • Removing and properly disposing of trash ensuring diversion from the waste stream for all recyclable materials, • Cleaning and disinfecting restrooms, locker rooms, showers, and other similar areas, • Replenishing custodial supplies used by others including soap, toilet paper, paper towels, and similar items, • Cleaning glass doors, windows, and blinds, • Removing graffiti, • Cleaning furniture, upholstery and light fixtures, • Identify and organize necessary work supplies, materials and equipment, which may include loading, stocking and maintaining an inventory of cleaning supplies and materials, • Operate and maintain appropriate hand and powered equipment and tools, supplies, and materials to perform assigned duties, • Records work efforts in detail within computerized recordkeeping systems and, where directed, on log sheets, • Maintains clean work areas, tools, equipment and associated structures., • Uses protective equipment, as required for personal safety Knowledge, Skills & Abilities • Ability to read and write at a level appropriate to the duties of the position, • Ability to follow verbal and written instructions to ensure safety, • Ability to operate and care for custodial equipment and supplies applicable to the position, • Ability to move up to 35 pounds, • Ability to implement a customer (constituent) service approach, with a commitment to high ethical standards and to present work to a wide variety of audiences, • Ability to develop and apply knowledge pertaining to the methods, chemicals, and equipment used in custodial work and of the safety and sanitation practices and measures required to maintain a clean, safe, and sanitary University environment, • Ability to communicate with constituents in a professional and respectful manner Required Qualifications • Ability to read and write at a level appropriate to the duties of the position, • Ability follow verbal and written instructions to ensure safety, • Ability to operate and care for custodial equipment and supplies applicable to the position, • Ability to use custodial systems such as those used to track work orders and two-way radios for communication, • Ability observe safety requirements and safe work practices and methods as required, • Ability to perform work involving regular physical activity, • Ability to establish and maintain cooperative work relationships, • Some positions may require ability to move up to 50 pounds License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications • High School Diploma and/or equivalent education, • Six months of full time custodial or service industry experience in an institutional or commercial setting, • Six months of full-time experience with industrial commercial cleaning equipment, • Experience working within a University setting, • Valid California Driver's License and possession of a driving record that allows for the operation of any vehicle or equipment required for the position Compensation Classification: Custodian Anticipated Hiring: $3,747/month (Step 5) CSU Salary Range: $3,461/month - $4,752/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Tuesday - Saturday, 8:00 a.m. to 5:00 p.m. Sunday - Thursday,10:30 p.m. to 7:00 a.m. Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

We are looking for a Research Recruiter & Database Developer who has the skills and know-how to develop our panel of research participants, as well as successfully recruit/find new participants for focus groups, interviews, online surveys, and other research opportunities. This is an entry-level position in market research with a clear career path. You will initially be responsible for developing our panel of research participants and taking it to the next level. After that, you will be involved and share responsibilities of all phases of the recruitment process as well as research initiatives to grow our recruiting practice while learning about market research, strategy and innovation. We need a can-do attitude to problem-solve and strategize recruiting campaigns. You must also be a great listener to find out quickly if participants are a great fit for our studies. If you love to meet new people and quickly build relationships, then this job is for you! * Job Title: Research Recruiter & Database Developer * Commencement: Immediately * Location: Hybrid - mostly remote and at the Evanston office sporadically. This position is surrounded by skilled and motivated research professionals working together in a creative and collaborative team environment. * Qualifications: Certificate, Associate or bachelor’s degree in related areas, such as computer and Information Systems, Statistics, Psychology, Marketing, Business, or Data Analytics. * Benefits: Salary based on experience level, 401K employer matching program, healthcare stipend, 15 PTO days, 9 major holidays and bonuses. * Career growth: This position offers a career path based on your progress towards clear goals and objectives. The transition from Recruiter to Design Researchers generally falls within 2-3 years. Database development duties: Manage, maintain, and enhance a panel database system. This may include: • Implementing regular respondent profiles updates, including updating demographic information and active status, • Removing non-active or questionable panel members, • Tracking participation in recruitment efforts (e.g. completing screeners in research activities), • Evaluating and implementing alternative panel management systems, • Providing panel member customer service, • Sourcing candidates to join panel using social media (Meta, LinkedIn, Twitter, etc.) and other outreach tools, • Collecting and consolidating participant data Recruiting duties: • Support the quote process when preparing project proposals, • Collect recruit specifications from clients/researchers, • Source candidates to recruit from using social media (Facebook, LinkedIn, etc.) and other outreach tools, • Screen participants via text, phone, email or online surveys, • Communicate with candidates about the logistics of each project, • Collect and consolidate participant data, • Schedule participants for research sessions, • Ensure incentives are delivered and that confidentiality agreements are signed, • Verify that actual recruiting project expenses fall within the tolerance of the estimated expenses, • Create post-project reports of time spent on the project vs. time estimated, • Work collaboratively with clients and research teams, • Provide updates to research teams and clients on recruitment efforts, • Build our own a database (panel of potential research participants) based on existing data, • Support on activities that might not be expressed within your wheelhouse. These activities will likely come from Sylver Consulting and therefore will be great opportunities for professional enrichment and growth, • Offer ideas and suggestions for improving processes and/or services, • Perform other recruitment and administrative tasks as needed/requested Business development duties: • Support all social media activities related to the company (LinkedIn, Twitter, Facebook, Instagram, etc.). This may include creating, updating and monitoring social media posts, interacting with other relevant social media accounts, and writing press releases, • Help keep the office organized and running efficiently, • Extend exceptional and courteous customer service to all internal and external constituents of the company, including clients, contractors, partners, and work colleagues, • Maintain the highest level of discretion and confidentiality at all times, • Contribute to the Company by offering ideas and suggestions for improving processes and/or services Skills: • Must have exceptional organizational skills and keen attention to detail, • Experienced with using online collaborative document and spreadsheet tools, • Commitment to excellent customer service, • Thrive in a fast-paced, frequently changing environment (must be flexible to quickly react to last-minute changes), • Experience with scheduling and calendar management tools, • Ability to prioritize multiple assignments, • Must be able to work independently with little supervision, • Proactive and self-directed with an ability to take direction, • Strong work ethic, • Airtable or HubSpot expertise/certifications is a plus, • Previous research participant recruiting experience is a plus, • Must have the legal right to work in the U.S.A We are very excited to find the right person who will flourish in an entrepreneurial environment. We are looking for someone who approaches his/her work with a “go-getting, roll up your sleeves” type of attitude; someone who can “own” our recruiting projects and is excited to help build the brand of our research participant recruiting company. Sylver Consulting is NOT your average agency of Market Research, User Experience or Strategy A business problem to solve drives our process... not the "shiny object" in the industry today or our firm's "go to" methodology. Our nexus position at the intersection of MR, UX and Strategy results in actionable "what" > "so what" > "now what" project outcomes. In every project, we seek "truth" (a.k.a. insight) from two sources. Your customer insight/truth illustrates the possibilities of what can be done. But your stakeholder "truths" (i.e., all the hypotheses, biases and fears surrounding the topic) determine 100% the willingness and readiness of your team to embrace change and thus transformation of your brands, products, services and companies. You only move forward in a measurable way when you find the sweet spot (i.e., the aligned and connected vision) at the intersection of those two "truths". Our clients endearingly refer to us as covert cultural change artists. Our approach to solving your business problem is a cross functional exercise. Thus, a natural byproduct of this approach is change management, which literally fuels transformation. After working with Sylver, clients have gone on to: • Receive some of the highest BASES scores received in their company to date (for the CPG/FMCG industries)., • Develop whole new lines of business for their organizations., • Step with confidence into changes made to pillar products in their portfolio., • Make purposeful decisions to step out of lines of business that are shown to represent too much risk or opportunity cost to the organization., • Create new brands and products with meaningful and value-based propositions., • Reorder internal operations to be more aligned to corporate values of customer-centricity., • And so much more ...

Job Summary The Associate Director of Residential Community Safety Operations provides strategic leadership for all aspects of safety, security, and emergency planning within University Housing Services (UHS) for approximately 5000 residents living in University Housing Services. The program includes the day-to-day operation of six residence halls housing approximately 2,800 first year students and two apartment complexes housing approximately 2,200 upper division students, graduate students, faculty, and staff. The position ensures that housing operations and residential communities consistently employ best-practice systems, staff training, and partnerships to promote safety, prevent incidents, and support effective emergency response and recovery. The Associate Director directly supervises up to four Community Desk Specialists providing oversight of residence hall front desk operations, lighting and camera systems, operations related to ensuring the safety and security of the residential community and collaborating with Residential Life with regular Health and Safety inspections. The Associate Director establishes partnerships with University Police, Emergency Management, Facilities Development & Operations, Environmental Health & Safety, and University Risk Management. The role is integral to fostering a secure, supportive, and responsive living environment that advances the university's commitment to student success, belonging, and well-being. In collaboration with campus partners, the Associate Director develops and implements comprehensive programs that promote safety awareness, crime prevention, and emergency preparedness throughout the residential community. This includes designing and delivering training programs for professional, student, and front desk staff on topics such as crisis response, fire safety, evacuation procedures, first aid, and incident reporting. In close collaboration with University Police, the Associate Director helps to hire, manage, and coordinate the work of Housing Security Officers assigned to residential communities and the safety escort services designed to enhance after-hours security for residents and guests. The Associate Director coordinates tabletop exercises, emergency drills, and scenario-based simulations to ensure staff are confident and well-prepared to manage critical incidents. Working closely with University Police and the Office of Emergency Management, the incumbent maintains safety documentation, ensures compliance with applicable regulations, and continuously evaluates the effectiveness of safety and emergency protocols. Through strong leadership, proactive communication, and data-informed decision-making, the Associate Director promotes a culture of preparedness, collaboration, and shared responsibility for the safety and security of all residents and guests. Key Responsibilities • Develop, implement and maintain housing specific emergency preparedness plans, procedures, and response protocols., • Coordinate all UHS emergency drills and support the departmental liaison to the University's Emergency Operations Center (EOC) during incidents., • Lead risk assessments of residence facilities and develop mitigation strategies to reduce safety vulnerabilities., • Maintain emergency supply inventories, communication systems, and staff training logs., • Partner with University Police, Environmental Health & Safety, and the Office of Emergency Management to ensure housing is integrated into campus-wide emergency planning., • Provide operational oversight for all residence hall and apartment community front desks, ensuring consistent staffing, training, and service quality., • Provide oversight of over 200 Community Desk Attendants directly supervised by the Community Desk Specialists., • Work with Community Desk Specialist to ensure delivery of Community Desk services including but not limited to resource information, guest registration, equipment check out, access, check in and check out processes, • In collaboration with the AVP for UHS, establish and enforce policies to safeguard residents, guests, and property while maintaining a welcoming environment., • Directly supervise up to four Community Desk Specialists., • Develop and coordinate professional development programs for personnel utilizing the ACUHO-I standards for leadership competencies as a tool for supporting the employee's development as a Student Affairs professional., • Review and revise procedural manuals and other documents used by staff for instruction and supervision., • Conduct periodic reviews and evaluation, planning and overall development of on-going staff training, and the provision for appropriate staff development opportunities., • Collaborate with Residential Life in the planning and execution of periodic health and safety inspections for all residential buildings., • Coordinate follow-up actions with the UHS Director of Facilities to resolve identified concerns., • Ensure compliance with state and local heath, fire, and environmental codes., • Oversee the operation, maintenance, and strategic expansion of lighting and camera systems across housing facilities., • Work collaboratively with FD&O, IT and UHS Facilities to ensure systems reliability and accessibility for authorized personnel., • Provide regular training on emergency response, and incident management, communications and documentation., • Provide leadership in promoting a departmental culture that prioritizes prevention, preparedness, and continuous improvement. Knowledge, Skills & Abilities • Knowledge of campus housing operations, including safety, security, and emergency preparedness functions., • Working knowledge of emergency management principles, including mitigation, preparedness, response, and recovery., • Familiarity with law enforcement coordination and practices related to campus policing, Clery compliance, and safety communications., • Strong analytical skills and the ability to assess and negotiate, complex, highly sensitive situations, • Excellent critical thinking skills, including the demonstrated ability to analyze information, evaluate results, and facilitate resolution of difficult challenges while maintaining strict confidentiality and sensitivity, • Awareness of federal and state compliance expectations including FERPA, Clery, VAWA and Title IX, • Knowledge of the personal and social problems typically encountered by college students., • Excellent written and oral communication skills., • Ability to effectively lead others and communicate with diverse individuals., • Ability to multi-task to support "One Stop Shop" model of Higher Education Customer Service and coordinate deadlines., • Ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once., • Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative group decisions or recommendations., • Ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance., • Ability to research topics and make recommendations to meet identified needs., • Ability to assess group and individual needs, • Ability to identify supervision needs of staff and vary supervisory style if necessary., • Ability to work with and provide work lead direction to Assistant Directors, RLCs, and graduate and undergraduate student staff., • Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies., • Knowledge in operations and systems analysis, statistical and research methods, • Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies., • Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related., • Ability to use database systems including StarRez, Google platform and Microsoft systems., • Ability to effectively lead others and communicate with diverse individuals., • Ability to communicate with constituents in a professional and respectful manner. Required Qualifications • B.A. Education, public administration, emergency management, or a related field., • Minimum of 3 years' experience in housing operations, safety management, facilities, or emergency planning., • Demonstrated ability to design and implement safety and emergency response programs., • Experience supervising professional staff., • Exercise design and facilitation experience. Preferred Qualifications • M.A. Education, public administration, emergency management, or a related field., • Five years' experience in housing operations., • Experience working with a campus housing program., • Experience with coordinating safety or emergency operations for a residential population., • Certification in emergency management (e.g., NIMS/ICS) or related training., • Homeland Security Exercise and Evaluation Program (HSEEP) Qualified. Compensation Classification: Administrator II Anticipated Hiring Range: $8,500/month - $9,167/month CSU Salary Range: $5,053/month - $16,221/month The final hiring salary will be commensurate with experience. San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About the role: Samsara's Quality Automation and Engineering (QAE) team uses test engineering, automation and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform. To further the goal of quality we are seeking to invest in automation and strengthen our frameworks to further our goal of mobile and web automation. We are seeking a hands-on technical engineer with a deep understanding of test automation frameworks, development tooling, and team management. As a Senior Mobile Automation Engineer, you’ll play a critical role in ensuring the quality and stability of our iOS and Android applications. You’ll help design and build scalable test automation frameworks, improve test coverage, and collaborate closely with engineering teams to drive high-quality releases. This is a remote position open to candidates residing in the United States. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: • You have 5+ years of test automation experience, with at least 3+ years focused specifically on mobile platforms (iOS and/or Android)., • You’ve worked with tools like Appium, Detox, Espresso, or XCUITest, and you're comfortable writing tests using Java, Kotlin, Swift, JavaScript, or Python., • You understand mobile app architecture and debugging, and can troubleshoot UI, performance, and device-related test failures efficiently., • You maintain a high standard of test reliability, regularly refactor tests, and address flakiness or instability in test suites., • You integrate your tests into CI/CD pipelines like Buildkite, Jenkins or GitHub Actions., • You communicate clearly and proactively with engineering, product, and design teams to align on quality expectations and priorities., • You can translate technical details into actionable feedback for both technical and non-technical stakeholders., • You work closely with mobile engineers and product managers to improve app testability and define test coverage goals., • You actively participate in code reviews and share best practices with other engineers and Automation team members., • You have experience with cloud-based device labs such as BrowserStack, Sauce Labs, or Firebase Test Lab., • You monitor automation performance and coverage, contribute to quality metrics, and ensure fast feedback loops for developers. Minimum requirements for this role. • Bachelor’s degree or higher preferably Computer Science or Electrical Engineering., • 5+ years of experience building tools for developer experience, productivity, test automation infrastructure, and frameworks., • Proven success in managing automation for both mobile (iOS/Android) and web applications., • Demonstrated proficiency in debugging, troubleshooting and root cause analysis., • Excellent communication skills, with the ability to collaborate effectively across teams with diverse backgrounds. An ideal candidate also has: • Has built or worked on customer shipping software and understands the SDLC, • Worked on developer tools, infrastructure and productivity, • Understands how to build and ship customer software, • Can translate requirements driven by engineering partners into thoughtful tooling, enhancements, • Can dabble in code and is capable of providing code reviews and thinking about technical excellence, • Has worked with teams in different geographical locations. Automatically included at the end of external job posts: At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our ___ site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ___ or ___ if you require any reasonable accommodations throughout the recruiting process. Flexible Work At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

THE ROLE: We are looking for a motivated and results-oriented Product Manager to own two critical product domains: our marketing technology stack (email communications, attribution, promotional tools) and payments infrastructure (checkout optimization, payment processing, fee presentation). Reporting to the VP of Product, you'll partner closely with engineering to evolve these systems while navigating compliance requirements and enterprise client needs. This role demands a strong foundation in product management best practices, a keen understanding of user experience, and the ability to work effectively across teams to deliver exceptional value to users and achieve measurable business goals. • Required:, • Bachelor's degree in a technical, business, or design-related field., • 3-5 years of experience in product management, preferably within a fast-paced or scaling environment., • Demonstrated experience managing features through the entire product development lifecycle (ideation, development, launch, and iteration)., • Ability to engage effectively with engineering teams on technical trade-offs and complexity., • Strong passion for understanding and solving customer problems, with experience in user research and analysis. Proficiency in defining product metrics, analyzing data, and using insights to inform decisions., • Excellent verbal and written communication skills, with the ability to clearly articulate product concepts to technical and non-technical audiences., • Preferred:, • Experience with email platforms (SendGrid, Pardot/Salesforce Marketing Cloud Account Engagement, or similar) and marketing automation tools., • Familiarity with payment processing systems, checkout optimization, or payment gateway integrations (Braintree, Shift4, Stripe, Apple / Google pay etc) digital banking / payments experience highly desirable., • Familiarity with Tax and settlement systems (Avalara, Vertex, Tax Jar etc) highly desirable., • Understanding compliance considerations (PCI-DSS, FTC regulations, accessibility standards)., • Experience with attribution systems or marketing analytics (GA4, HEAP, Amplitude)., • Background in ticketing, live events, e-commerce, or marketplace platforms preferred., • Experience using AI to increase productivity in a variety of situations from requirements to design to dev and implementation., • KEY RESPONSIBILITIES:, • Product Feature Ownership: Own the definition, prioritization, and execution for features within the marketing technology and payments product areas., • Requirements and User Stories: Write clear, detailed, and prioritized product requirements and user stories, ensuring alignment with the product vision and customer needs., • Market and Customer Insights: Conduct focused market research, competitive analysis, and gather customer feedback to inform product iterations and identify opportunities for improvement., • Development Collaboration: Serve as the primary product contact for Engineering and Design teams, participating in daily scrums, clarifying requirements, and ensuring the product is built to specification., • UX/Design Partnership: Work closely with the Design/UX team to ensure features deliver an intuitive and superior user experience., • Go-To-Market Support: Collaborate with Product Marketing and Sales on feature readiness, internal training, and developing launch materials., • Performance Analysis: Track and analyze key feature metrics (KPIs), using data to drive continuous optimization and identify areas for iteration post-launch., • Compliance Awareness: Partner with legal and engineering to ensure payment flows and marketing communications meet regulatory requirements (FTC, PCI-DSS, CAN-SPAM)., • Stakeholder Communication: Manage communication with cross-functional stakeholders regarding feature status, trade-offs, and expected delivery timelines., • Other Duties: Perform other duties, as assigned., • Exempt, Base salary of $100,000 per year., • Remote work environment, • Comprehensive benefits package, including health, dental, vision insurance, and supplemental benefits options, • 401(k) retirement plan, • Flexible Paid Time Off, • Opportunities for professional growth and development within an innovative and forward-thinking organization$100 - $100 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary Reporting to the Director of Resources and Operations and receiving work direction from the Administrative Analyst, under general supervision, the Department Coordinator independently provides various administrative and support services to the Department Chair, Administrative Analyst, faculty, and students of the Anthropology (ANTH) department, and provides backup administrative support to the Political Science (POLS) Department. This position has responsibility for the day-to-day operations of the Anthropology department office and works collaboratively with the Department Analyst and POLS Department Coordinator to support both departments. The Department Coordinator is responsible for inputting course schedules for special sessions courses, collaborating with the department analyst on preparing faculty appointments, planning and monitoring faculty workload and maintaining spreadsheets, and planning and coordinating department events. Under the guidance of the department analyst, other responsibilities include training and supervision of student assistants; processing Instructional Student Assistant and Student Assistant Appointments; reconciling PACE/special session funds in the department's expense tracking spreadsheets. This position handles faculty and student confidential information including managing changes of grade; distributing information to students, faculty and the general public; submitting and tracking facility work requests and key/access requests; reviewing and processing travel and other reimbursement requests. Key Responsibilities • Assist department analyst in reconciling operating and special session fund expenses to Data Warehouse reports, • Assist dept analyst to reconcile Research and Tower Foundation accounts to Foundation reports monthly, • Provide balance and expenditure information to the department Chair and department Analyst, • Reconcile operating fund and foundation Pro-cards and Go-cards monthly, • Process and review purchase requisitions, travel authorizations and reimbursements, other reimbursements, and direct payments as needed, • Assist department Analyst with budget related projects, • Back up to department analyst for both departments for fiscal matters, • Responsible for training student assistants, • Responsible for processing ISA and Student Assistant appointments, • Assure student time is submitted by UP deadlines so that students are paid in a timely manner, • Assist faculty and chair in grade changes, clearing incompletes, and other similar tasks, • Assist in issuing permission codes as needed for designated Anthropology courses, • Support faculty and students with travel processes and procedures, verify travel requests, • Assist Chair, and department Analyst with faculty recruitment, faculty evaluation processes using e-faculty, and RTP as needed, • Submit and track IT service requests, facility work requests and key/access requests, • Respond to a wide range of in-person, telephone, and email inquiries from students, faculty, staff and the public, • Act as a liaison to the University community and the general public, • Upload material to the web-based File Management System in Google Drive and maintain files, • Troubleshoot office equipment problems and arrange repairs, • Recommend initiatives and changes to improve quality of services, • Prepare and submit reports as requested by the DRO, department Chair and Analyst, • Support and update department website, • Creating graphics and flyers for department events Knowledge, Skills & Abilities • Ability to communicate with constituents in a professional and respectful manner, • Knowledge of software applications: Docusign, word processing, spreadsheets, G Suite (e.g., Gmail, Google drive), database management, Adobe Acrobat, and graphics design software (e.g., Illustrator, InDesign, or Photoshop), • Knowledge of fund accounting practices and the ability to maintain multiple detailed spreadsheets, • Knowledge of PeopleSoft/CMS HR, Student Admin. FTS, CFS, Data Warehouse, SAMI, and Student Data Warehouse, • Thorough knowledge of SJSU financial processes - procurements, accounts payable, and accounting services, • Thorough knowledge of Research and Tower Foundation financial processes, • Ability to extract and analyze data and reports from all SJSU financial systems: FTS, CFS, CFS Data Warehouse, • Ability to handle multiple work priorities, and independently prioritize, organize and plan work and projects, • Ability to perform accurately in a detail-oriented environment, • Ability to work with faculty to obtain appropriate documents for appointments and evaluations, • Ability to learn and interpret data, policies and procedures, and apply that knowledge to departmental decision making, • Thorough knowledge of the curriculum change procedure and catalog due dates, • Ability to determine the optimal use of student time based on the priorities of the office work, • Ability to train students to assure their understanding of work assignments, • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and the external agencies, • Ability to work with campus organizations and outside vendors to plan, organize, and implement events, • Strong oral and written communications skills, • Excellent customer service and public relations skills, • Ability to be an excellent team player Required Qualifications • Completion of a high school program, technical/vocational program, or their equivalents, • Three years of related office work experience Preferred Qualifications • Bachelor's Degree, • Administrative experience working in an office with complex and wide-ranging tasks similar to the Department of Anthropology in the College of Social Sciences, • Excellent written communication skills, • Excellent customer service and public relations skills, • Experience with SJSU policies and procedures specifically dealing with Procurement Services, FD&O, Admissions and Records, Tower/Research Foundation and processing of invoices/reimbursements/requisitions/and travel requests, • Experience with Microsoft Office Suite, PeopleSoft, G Suite (e.g., Gmail, Google Drive), graphics design software, Adobe Acrobat, DocuSign, • Experience creating content for and with maintaining websites Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $4,727/month - $5,016/month (Step 5 - Step 8) CSU Salary Range: $4,367/month - $6,362/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. We are looking for Contract Customer Support Representatives to help us deliver outstanding customer experience for our school district and application partners through fast, friendly, and personalized technical support. If you’re interested in connecting with customers via email and phone calls, growing knowledge of the EdTech industry and Clever’s product, and creatively solving technical issues, this is a great opportunity to do all that while connecting every student to a world of learning. We have a highly collaborative and supportive team. We invest in our people. We have a robust 3-week onboarding program, and then you’ll be in our Quality Assurance program for ongoing development. We want to make you successful and have structures in place to support you! This is a contract opportunity that begins on May 18 or June 15 and concludes on September 25, 2026 A DAY IN THE LIFE: • Independently manage and prioritize high seasonal volume of customer support requests via phone and email from your individual queue (handle around 40+ phone and email cases a day)., • Communicate with District Administrators and our Application Partners to resolve product-related issues as our customers are getting their Clever accounts ready for the new school year., • Utilize analytical and problem-solving skills to investigate, test, and troubleshoot system features., • Navigate and contribute to internal and external product documentation., • Collaborate and support the team by sharing ideas and knowledge, being a reliable team member, and willing to help others when needed. Interested to learn more? Check out our blog post on ___ WHAT WE’RE LOOKING FOR: • Experience in fast-paced customer-facing positions: you have worked email or phone support before and can independently assess, manage and prioritize support requests based on need (i.e. priority levels, deadline) and risk., • Passion for solving technical problems to help others: you work deeply to understand customers' perspectives to assess their needs and define technical solutions to help them achieve their goals.., • Comfort navigating ambiguity: you may encounter problems or situations that we have not seen before – you are comfortable with partnering with the customer to find a solution and document learnings., • Excellent communication skills: you can explain technical concepts to both technical and non-technical audiences and can communicate and empathize with stakeholders to drive issues to resolution., • Technical Prowess: You pick up new technology quickly and love learning how things work., • Team player: You are passionate about uplifting and collaborating with others to ensure the team and customers are successful., • Interest in education: You believe in Clever’s mission of making it easy to bring great software to the classroom., • Bonus:, • Experience handling issues related to data imports and integrations, • Experience working with Single Sign On (SSO) or have a basic understanding of SSO, • Experience working with or in K-12 schools or districts, • Experience with industry tools such as Salesforce, Slack, Guru, Confluence, Chartio, etc, • Ability to work during one of the following shifts (Monday - Friday):, • 7am - 3:30pm ET, • 9am - 5:30pm ET, • Ability to work overtime: during mid-August through mid-September, it is expected to work up to 2-4 hours of overtime a day (overtime paid at 1.5x hourly rate). SALARY TRANSPARENCY: Compensation for this role for candidates living in the United States, excluding NYC, NY and San Francisco, CA, is $26 per hour. Compensation for this role for candidates living in NYC, NY and San Francisco, CA, is $29 per hour. INCLUSION AND BELONGING: Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. NOTICE OF ARTIFICIAL INTELLIGENCE USE IN HIRING Please note that Clever Inc. (“Clever”) uses artificial intelligence (AI) tools as part of our hiring process for certain positions. AI Systems Used: • Willo.ai (developed by Willo) - Used for candidate assessments, • BrightHire Screen (developed by BrightHire) - Used for initial phone screening, • Granola.ai (developed by Granola) - Used for AI-powered transcription and note-taking. Employment Decisions Affected: Recruitment and hiring Purpose and Data Collected: • The assessment tool evaluates candidate responses to [e.g., skills questions, situational judgment scenarios] and generates scores that are reviewed by human recruiters, • The conversational bot conducts initial phone screenings, collecting candidate responses to preliminary qualification questions, which are then reviewed by human recruiters, • The AI Note-Taking tool allows our interviewers to focus entirely on our conversation rather than manual typing. These transcripts are used solely for internal evaluation and are handled in accordance with our data privacy policy. Human Review: All AI-generated outputs are reviewed by human decision-makers before any hiring decisions are made. Contact: For questions about our use of AI in hiring, contact our Talent Acquisition Team at ___. Accommodation Requests: If you require a reasonable accommodation related to our use of AI tools or if you are applying from a jurisdiction which gives you specific rights to opt out of AI review and you would like to use that right, please contact our Talent Acquisition Team at ___ to request an alternative assessment process. Non-Discrimination Statement: Clever does not use AI for any employment decision that has the effect of subjecting employees or applicants to discrimination on the basis of any class protected under the Illinois Human Rights Act, nor do we use zip codes as a proxy for protected classes. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. The Data Engineering and Internal Products (DEIP) team is looking for a Software Engineer. You’ll be responsible for designing, building, and improving platforms and services that empower our customers and other teams at Clever. You’ll be a part of a team that: Empowers a Data-Driven Organization Teams across Clever, including Product, Engineering, Marketing, Executives, and Customer Success, use data to make good decisions. Our team provides the platforms that make this possible. We are continually working to better enable insights and activate data. Helps our Customers to be Data-Driven too Our customers are hungry for data. We focus on empowering our customers with great external analytics products that will help them be data-driven. Building Great Internal Products that Clever employees use Every Day Teams across Clever need tools to help them with their day-to-day work. We own internal products that allow teams to manage otherwise difficult tasks. These internal products keep Clever running smoothly. A DAY IN THE LIFE: You will be responsible for designing and building services and products that support scaling company processes, improving decision making, and empowering customers with actionable data. You’ll work on projects like: • Building and scaling our analytics pipeline for simplified data management and moving quickly to enable business and product analytics, • Developing Clever’s internal products to make our people and processes more productive and secure, • Managing Clever’s data warehouse and optimizing for scale as we grow our user base and product surface area, • Expanding and scaling our external analytics products to fulfill the analytics demands of external customers WHAT WE’RE LOOKING FOR: • 2+ years of experience as a software engineer, • Programming experience in a variety of software technologies such as but not limited to: Javascript, Go, Java, C++, SQL and noSQL databases, and cloud services, • Demonstrated experience with data technologies, • Strong technical documentation skills with an appreciation of the value of clear and complete documentation, • Participation as an effective team member, and as well as work cross-functionally with other organizations, • Proficiency in writing and troubleshooting complex SQL queries to support analytics, data platform, and backend logic, • Optional experience with AWS managed infrastructure is a plus (e.g. AWS Lambda, Kinesis, Redshift), • A desire to work in a diverse, highly collaborative team environment Commitment to inclusion and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace. CLEVER BENEFITS AND PERKS: • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers SALARY TRANSPARENCY: The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $115,000 - $135,000. For candidates living in NYC and San Francisco, CA is between $126,000 - $148,000. All final offers are determined using multiple factors including experience and level of expertise. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Job Summary The Associate Vice President for Enterprise Applications (AVP) is a member of the IT Senior Leadership team and provides strategic and operational leadership for the University's enterprise applications portfolio, including Student, Finance, HR/Payroll, Research Administration, Alumni/Advancement, Facilities, and communications platforms, and the shared services that support them (data services, integration, web, and reporting/analytics). The AVP sets a clear vision, builds strong partnerships with business and academic leaders, and leads a high-performing organization to deliver reliable services while re-architecting services and service delivery. This role stewards a sustainable financial model (operating funds, recharge, and capital), ensures disciplined governance and value realization, and champions a culture of service, learning, and inclusion. The AVP partners with other IT senior leaders to collaboratively develop strategic and organizational plans, budgets, and prioritization. Key Responsibilities • Provide vision and technical leadership for an enterprise application ecosystem spanning PeopleSoft ERP, PeopleSoft HCM/Payroll, PeopleSoft Student Information Systems, Slate CRM, Razors Edge Advancement/Alumni Systems, CSU Data CoE Analytics Platform, Canvass LMS, various teaching and research systems, and web platforms, with a focus on reliability, security, scalability, and user experience., • Build, mentor, and retain a diverse, high-performing organization with a culture of accountability, inclusive leadership, and collaboration; set clear goals, establish career pathways, and embed continuous learning with SaaS/Cloud, AI/ML, data engineering/analytics, and cybersecurity., • Establish annual applications/product roadmaps and service level objectives for each major platform in partnership with business owners; assist CIO in aligning capacity and funding to priorities and risk., • Drive adoption of modern delivery practices (Agile, DevOps, CI/CD, automated testing, and AI-assisted coding) to increase quality, time-to-delivery, and efficiency., • Manage the department budget and plan proactively for infrastructure capacity and technology changes., • Ensure compliance with all financial procedures and expenditures., • Assist the CIO with robust vendor management and contract governance; negotiate service levels, align incentives to outcomes, and ensure compliance with SJSU and CSU policies and regulations., • Drive operational excellence in EAS by collaborating with peers on incident/problem/change management, disaster recovery, and continuity planning with clear metrics and post-incident learning., • Champion secure coding practices and application security standards across all development teams while proactively identifying, assessing, and mitigating technology risks to protect institutional data and maintain regulatory compliance., • Develop a portfolio management practice that will ensure applications are continuously evaluated to assess criticality and value, prioritize investments, and reduce technical debt., • Champion an inclusive, user-centered design approach and co-design with end users and incorporate feedback loops to improve services., • Translate University strategy into actionable multi-year technology roadmaps, articulate benefits, risks, costs, and change impacts., • Oversee the planning, execution, and management of IT EAS projects., • Lead strategic initiatives such as expanding responsible AI in administrative applications, implementing enhancements to the PeopleSoft suite of applications, and developing enterprise master data and integration strategy with Boomi., • Establish functional business plans and contribute to the development of IT systems strategy, goals and priorities aligned to SJSU "Transform 2030" strategic plan., • Sponsor mission-critical programs, such as student system modernization, master data management, AI-enabled automation, integration/API platform, modern analytics solutions, with success measures., • Actively participate in IT management meetings and working groups for students, faculty, research, alumni and administration, the Enterprise Applications and Services leadership Team and other committees, as assigned., • Establish and support structured cross-functional initiatives in collaboration with IT Services senior and operational leadership teams and executive sponsors and communicate progress to governance committees. Knowledge, Skills & Abilities • Proficient with platforms such as Oracle/PeopleSoft SIS, Financials, HR/HCM, Slate, and modern data/analytics stacks such as Snowflake/Databricks, Amazon QuickSuite/Tableau, • Skilled in vendor management across managed services, Software as a Service (SaaS), Platform as a Service (PaaS), Integration Platform as a Service (iPaaS), and business process outsourcing (BPO) support models, ensuring performance alignment, cost optimization, SLA adherence, and strategic partnership management, • Demonstrated knowledge of AI/automation in administrative processes, • Regulatory and risk awareness - familiarity with FERPA, HIPAA, GDPR, accessibility, and higher education cybersecurity best practices, • Advanced skills building partnerships with academic and administrative leaders to co-deliver enterprise systems with measurable outcomes, • Talent leadership - attract, develop, and retain IT talent; foster psychological safety and inclusive excellence, • Change leadership - lead organizational transformation, manage ambiguity, and drive adoption through communication, training, and enablement, • Financial stewardship - in collaboration with the CIO, develop sustainable operating budget plans and expenditures in alignment with SJSU budget allocations, • Relationship management - collaborate across divisions with diplomacy and transparency, influence without authority, • Strategic communication - convey technical topics to non-technical audiences; write clear business cases and executive updates, • Customer focus - design services around user requirements with measurable outcomes; maintain high service quality and continuous improvement, • Program/portfolio discipline - prioritize, sequence, and deliver complex initiatives with success metrics and benefits realization, • Successful leadership of ERP and enterprise platform implementations and ongoing operations, such as financials, HCM/payroll, student, and CRM., • Proven track record of migration initiatives from on-premise and cloud-based systems to Software as a Service (SaaS) environments., • Ability to lead through transformation, such as modernizing platforms, processes, and skills. Required Qualifications • Bachelor's degree in computer science, information technology, business administration, or a related field, • At least ten (10) years of experience within the CSU system working with administrative systems, including managing and/or supporting PeopleSoft Enterprise Applications Preferred Qualifications • Master's degree in computer science, information technology, business administration, or a related field, • Twelve (12)+ years of experience within the CSU system leading enterprise-scale administrative systems, including the delivery of large-scale application implementations across both on-premises and cloud platforms, • Demonstrated leadership of PeopleSoft ERP and other enterprise platform implementations, as well as ongoing operations (e.g., Financials, HCM/Payroll, Student Information Systems, and CRM), • Hands-on experience advancing data governance, Boomi iPaaS management, APIs/integrations, and business intelligence and analytics environments, • Proven experience leading technology professionals, including both direct and indirect oversight of teams Compensation Classification: Administrator IV Anticipated Hiring Salary: Up to $17,667/month CSU Salary Range: $10,106/month - $32,441/month The final hiring salary will be commensurate with experience. San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume, • Letter of Interest All applicants must apply within the specified application period: March 23, 2026 through March 29, 2026This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary Reporting to the Interim Associate Dean of Undergraduate & Graduate Programs, in collaboration with the LCoB Management team and Dean's office personnel, the LCoB College Programs Support ensures the continued operational stability across the college portfolio of undergraduate, graduate, and self-support programs, along with scholarship operations and community college outreach. Key Responsibilities • Various queries/reports in support of undergraduate programs such as graduating seniors lists and waitlist reports., • Graduation eligibility via various platforms such as MyProgress/mySJSU and queries., • Provide support for Study Abroad and Away students including evaluating and processing course equivalencies, offering individualized guidance, and other support as required throughout the program., • Support Associate Dean with prerequisite screening to facilitate enrollment in specific courses including: evaluating and processing course equivalencies and substitutions., • Coordinate and communicate programming to LCoB Strategic communications to enable constant flow of information on events and programs (curricular and co-curricular) for social media, in support of the Assistant Director for Admissions and Marketing, leveraging tools such as EMMA and SLATE., • Process college-level self-support transactions for both auxiliaries. Input and track Dean's discretionary and donor-specific expenditures., • Provide secondary support to Center Directors for Research Foundation system (currently Workday). Centers will appoint and fund their primary staff support., • Pull donor reports for both auxiliaries (by Center) and provide to center directors, • Manage travel plans and expenses for the Dean and Associate Deans: process travel plans,including securing airfare and hotel accommodations and prepare and process appropriate paperwork associated with travel, • Provide administrative and financial processing support for hiring, payment, and tracking the hours of dean's office funded student assistants (such as Dean's office support and Centers), • Handle expenses related to purchases of office supplies/catering for Dean's office, college meetings., • Serve as back-up administrative assistant to the Dean in the absence of the Executive Assistant to the Dean and Student Success Analyst, • Monitor scholarship available funds before the award cycle begins by running both auxiliary and data warehouse reporting., • Track awards to ensure accounts are not overspent, • Work with Financial Aid Office on all scholarship related tasks Knowledge, Skills & Abilities • Demonstrates ability to provide high level customer service to students, faculty and staff., • Strong oral communication skills., • Demonstrated ability to work cooperatively and professionally with others., • Demonstrated ability to establish and maintain effective working relationships within and outside the work group., • Ability to learn, interpret, and apply a wide variety of state, federal, CSU, and SJSU policies and procedures related to human resources., • Working knowledge of accounting structure and expense accounts., • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques., • Working knowledge of financial software to extract information and understand interactions between various funds and accounts., • Proficient in SJSU applications: (e.g. Financial Transaction Services (FTS), Common Finance System (CFS), CSUBuy P2P, SJSU@Work, MySJSU, eFaculty or current software applications)., • Proficient in PC compatible software programs such Zoom, MS Office, OnBase and DocuSign., • Ability to perform accurately in a detail-oriented environment., • Ability to handle multiple work priorities, organize and plan work and projects., • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies., • Ability to communicate with constituents in a professional and respectful manner. Required Qualifications • A bachelor's degree and/or equivalent training., • Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications • Bachelor's Degree., • Experience demonstrating strong customer service orientation, and ability to work well with faculty, staff, students, and external constituents., • Experience with PC compatible software programs such as PeopleSoft, ZOOM, MS Office, OnBase and DocuSign., • Demonstrated experience in preparing and reconciling budgets and/or financial documents. Compensation Classification: Administrative Analyst/Specialist - Non-Exempt Anticipated Hiring Range: $5,405/month - $5,736/month (Step 7 - Step 10) CSU Salary Range: $4,799/month - $6,992/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary San Jose State University's Charles W. Davidson College of Engineering is an innovative, collaborative, and supportive environment that empowers employees to achieve professional and personal goals while contributing to the university's student-centered mission. A member of the 23-campus California State university system, San Jose State University (SJSU) is situated in the entrepreneurial heart of Silicon Valley. The College of Engineering at San Jose State University comprises ten departments and independent programs which employs nearly 400 faculty and staff to support more than 7,000 local and international students. Committed to excellence and service, the expert staff of the College of Engineering frequently work with multiple external stakeholders and partners from across campus and other institutions. Reporting to the Dean in the College of Engineering, the Executive Assistant (EA) enhances the dean's effectiveness by working with the dean to advance the college's strategic plan. The EA provides information management support by drafting documents and memos; preparing reports and presentations; and collecting and analyzing information to advance the college's Strategic Plan. The EA conducts research and analyzes confidential information to support college personnel and student planning. Additionally, the EA maintains dean's schedule by planning and scheduling meetings, conferences, small to medium size events, and travel. The EA performs duties independently to achieve specified outcomes and may represent the dean to others when appropriate. This position advances strategic initiatives and ensures day-to-day business functions are aligned with the core values of diversity, equity, inclusion, and accessibility. Key Responsibilities • Leads special project assignments and research projects for the dean which advance the college's Strategic Plan impact on the college, including researching and reporting on college student statistics and writing reports for VIP college endowment donors., • Analyzes and prepares reports using data from the institutional effectiveness and analytics website to track strategic plan progress and to meet the needs of the dean and other constituents., • Works closely with University Advancement's Director of Development for the college on outreach and stewardship., • Responsible for planning and designing, implementing and managing small to medium scale events led by the dean such as: External advisory board meetings, all college welcome back meetings, and corporate and peer institution visits on campus., • Manages issues of a highly confidential and sensitive nature for the dean, on a regular basis., • Monitors the dean's incoming correspondence; determines the urgency level of a response and as appropriate develops and disseminates information on behalf of the dean which may include critical, confidential and/or sensitive information and situations., • Screens drop-in visitors and phone calls (both internal and external) seeking to speak with the dean and determines how best to meet the needs of those individuals., • Manages the dean's calendar including scheduling one-on-one meetings; small and large meetings with internal and external entities., • Prepares travel authorization and reimbursement requests on behalf of the dean., • Manages the processes for: department chair elections and reviews; faculty reassignments; and college representatives on university committee elections., • Provides materials support to the dean for charging department and college committees. Including drafting timelines, identifying relevant senate policies, creation and implementation of balloting materials and draft recommendations for the dean based on election results. Knowledge, Skills & Abilities • Maintains effective working relationship with the dean and the dean's office team to understand and carry out directives independently., • Composes timely, accurate and appropriately formatted correspondence and reports., • Prioritizes and balances a heavy workload with high level of productivity, proficiency and precision., • Anticipates problems and addresses them proactively., • Knowledge of English grammar, business writing, punctuation and spelling., • Excellent oral and written communications skills., • Maintains confidentiality and exercise mature judgment to appropriately handle sensitive communications with students, employees and external agencies., • Investigates and analyzes problems with a broad administrative impact and implication., • Maintains composure in high stress situations., • Provides excellent customer service and manages public relations., • Demonstrates expertise in Microsoft Office and Google suite software programs (word processing, spreadsheet, presentation, email, calendaring)., • Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups., • Demonstrated ability to learn, adapt to, and apply artificial intelligence (AI) and other emerging technologies. Required Qualifications • Equivalent to a bachelor's degree in a related field., • Four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis. Preferred Qualifications • A bachelor's degree and/or equivalent training., • Experience providing high level administrative support., • Excellent technical office skills - ability to develop presentation materials, create and analyze spreadsheets, merge data, and calendaring., • Experience preparing high level written and electronic correspondence. Compensation Classification: Executive Assistant III Anticipated Hiring Range: $6,927/month - $7,352/month (Step 10 - Step 13) CSU Salary Range: $5,797/month - $8,445/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary Reporting to the Senior Associate Vice President and in collaboration within the department and colleagues across the campus, the Senior Director of Physical and Capital Planning is responsible for the leadership, administration, management, and supervisory oversight of all physical and capital planning activities for the campus. As part of this role, the Senior Director works collaboratively with others in the department to lead, direct, and oversee activities associated with physical planning including master plans, land use plans, space management and program plans, and environmental compliance, capital planning including development of capital outlay plans and ensuring compliance with CSU and other regulatory processes during project planning and execution. The Senior Director, while working collaboratively with other leaders within Facilities Development and Operations and campus senior leadership, develops multi-year capital investment plans and space management standards to support university goals and objectives. The Senior Director works collaboratively with others to ensure all environmental and capital planning requirements associated with construction projects are executed successfully. The Senior Director develops processes and procedures for the successful management of all assigned areas. The Senior Director is responsible for establishing and maintaining strong relationships with campus clientele, CSU partners, and outside agencies while driving forward a vision of stewardship and delivering services in a customer focused manner. The Senior Director administers an assigned operations budget and works collaboratively with others where funding is provided for planning activities as part of a project or development. The Senior Director also participates with other senior department leaders to develop, establish, and implement department strategic and operational plans and initiatives. The Physical and Capital Planning unit of Facilities Development and Operations provides services to a university campus spread across five sites comprised of +170 acres, 52 buildings, and more than six million gross square feet. The unit employs 3 full-time permanent staff, utilizes several consultants in the delivery of services to the campus, and works very closely with the Design, Construction, Maintenance, Infrastructure, and Small Projects units within the department. Key Responsibilities • Oversees and has direct responsibility for all physical planning activities associated with the University. This includes development and implementation of physical master plans, land use plans, area development plans, etc., • Manages the adopted physical master plan and all associated campus information to ensure ongoing compliance with CSU system and regulatory requirements, • Manages the university's facilities information platform (MetaBim) ensuring consistency of structure and accuracy of information. To include development and organization of an online plan room containing University records as related to its property and physical space, • Conducts meetings necessary to manage all aspects of the physical planning portfolio including with university representatives and stakeholders, architects, engineers, special consultants, California State University officials, and local, state and federal agencies having jurisdiction, • Reviews proposed construction projects and participates in design review efforts as well as provides advice and guidance to project teams to ensure compliance with university master plans, land use plans, and standards, • Manages and ensures ongoing accuracy of all University maps and floor plans including those used by the public as well as those used for physical planning and facilities/utilities infrastructure documentation, • Ensures requirements as related to CEQA/EIR and other land use regulatory authorities are met for all projects, including those which may be pursued independently by campus auxiliaries. Serves as the point of contact and subject matter expert for the campus as related to these topics, • Leads and oversees efforts, working closely with the Senior Associate Vice President- Facilities Development and Operations, as well as with senior leaders from across the campus to maintain accurate facility information and space records, • To include development of facility information and space management standards, policies, and procedures, • Evaluates and develops plans to address campus space needs through space reallocations and alterations, • Leads and oversees efforts, working closely with the Senior Associate Vice President - Facilities Development and Operations and the Design and Construction and Maintenance and Infrastructure Project units, as well as with leaders across the campus, to develop the annual Five-Year Capital Plan submission by the campus to the CSU Chancellor's Office, • To include development of independent multi-year capital outlay plans for university units (i.e., Housing, Student Union, MLK Library, Parking, Student Union, etc.,), • Work efforts to use evidence-driven planning processes, strategies to maximize resources, and an approach ensuring timely and cost-effective implementation, • Supports and directs where assigned, efforts associated with project feasibility, programming, and conceptual studies, • Collaborates with the Design and Construction and Maintenance and Infrastructure units to ensure robust development and timely submission of required campus or CSU-required documents and reports as related to the overall project portfolio, • Oversees personnel management and administration including hiring, retention, performance, corrective and/or disciplinary action, and resolution of issues while working closely with the Business and Administrative Services unit and University Personnel, • Acts as a key department representative for the assigned area of work and initiates and maintains relationships within the Chancellor's Office, department, and clients across the campus as well as with outside agencies to advance the physical vision of the campus and implementation of the adopted project portfolio, • Develops and keeps current business continuity plans to ensure operations during short- or long-term emergencies, including consideration for services provided by consultants and contractors Knowledge, Skills & Abilities • Thorough knowledge of physical planning principles and standards as related to a university and urban environment, • Thorough knowledge of capital planning including ability to develop a broad and wide-ranging portfolio to support the University's goals and strategic initiatives, • Demonstrated knowledge of the California Environmental Quality Act (CEQA) and substantial skills in the development of environmental impact reports (EIRs) including implementation and reporting for required mitigation strategies, • Thorough knowledge of applicable state and federal codes and regulations pertaining to the development of land and/or construction of improvements, • Demonstrated knowledge of space management principles in a university setting including ability to gather, analyze, and evaluate data and make recommendations regarding allocation of space, • Thorough knowledge in project management principles which result in successful project performance, • Thorough knowledge required to conduct feasibility, conceptual and programming studies as well as to develop the framework required during the planning phase of projects to support the capital planning process, • Knowledge of land use entitlement processes and strong understanding of land use records, • Demonstrated record of successful financial planning, budgeting, and fiscal management including the ability to manage multi-functional programs with significant budgetary impact, • Demonstrated knowledge developing and implementing a strong customer service approach to work efforts while motivating staff in a challenging environment, • Extensive knowledge of personnel management; including interacting effectively with many levels of personnel, providing sound analysis and guidance to supervisory staff, performance management, dispute resolution, and team development, • Demonstrated knowledge and understanding of public contracting requirements and skills required to develop and analyze proposals and negotiate favorable business terms, • Knowledge of organizational leadership and ability to develop and implement necessary plans, policy and procedures to achieve organizational goals and priorities, • Demonstrated ability to be a creative problem-solver, a strategic thinker, and an effective decision maker, • Demonstrated knowledge developing and implementing a strong customer service approach to work efforts while motivating staff in a challenging environment, • Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables, • Ability to lead by example, modeling a caring, collaborative and open culture and environment which values the individual, teams and teamwork, ethical conduct, exemplary customer service, and quality results, • Ability to maintain high quality standards of work, leadership, ethics, commitment, and professional responsibility, and judgment, • Ability to communicate effectively and work harmoniously with a diverse group of individuals at all levels within and outside of the organization, • Ability to work often involves front line contacts with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills, • Ability to establish and maintain effective working relationships and serve as a department liaison with other departments and individuals across the campus and with outside agencies and the community, • Ability to effectively interpret, organize and present information, ideas and concepts in written or presentation format and use consultative, collaborative and facilitation skills to obtain decisions required to move forward toward implementation, • Ability to quickly obtain knowledge of organization, system-wide, and governmental policies, procedures, and regulations applicable to areas of responsibility, • Ability to independently recognize and accommodate changing priorities; meet deadlines/goals; and complete routine tasks despite intermittent interruptions; this includes managing multiple tasks and working proactively to avoid crisis and backlog, • Ability to build a culture of accountability and transparency characterized by individuals holding themselves personally accountable for their actions, • Ability to foster teamwork by maintaining a positive, cooperative, productive work atmosphere while establishing effective working relationships within a diverse population, • Ability to operate sustainability concepts (economic justice, social justice, environmental justice) into all aspects of performing job duties, • Ability to communicate with constituents in a professional and respectful manner Required Qualifications • Bachelor's degree in Urban or Regional Planning, Land Use Planning, Public Administration, or a related field OR equivalent experience such as might be attained through ten years of experience, of which a minimum of five years is associated with progressively responsible senior level experience, • Seven years of supervisory experience and four years of leadership experience within the field of physical and capital planning or management of the planning phase or major construction projects, • Demonstrated management experience leading and overseeing teams responsible for the physical and/or capital planning processes and tasks associated with large scale commercial projects, • Demonstrated acumen in the development of capital outlay plans for a large portfolio License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications • Degree in Urban or Regional Planning, • Certification through the American Institute of Certified Planners or American Planning Association, • Previous training in campus planning such as that provided by the Society for College and University Planners, Planning Institutes (Foundations, Design, and Sustain), • Experience as a university planner or senior level regional or senior level urban planner, • Experience in physical, environmental, or capital planning for a state facility, college or university, or other large-scale, multi-facility complex such as a corporate or other campus Compensation Classification: Administrator III Anticipated Hiring Range: $15,160/month - $16,167/month CSU Salary Range: $6,891/month - $22,119/month The final hiring salary will be commensurate with experience. San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume, • Letter of Interest Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Flosum is a Salesforce-native DevOps and data protection platform serving enterprise Salesforce teams across the Fortune 5000. We are in wartime. Pipeline generation, retention, and product velocity are our three highest-priority problems, and AI is the lever that accelerates all three. We are hiring our first AI Go-to-Market Engineer to architect, deploy, train, and continuously optimize AI agents and automation across the entire revenue engine — from first touch to closed-won to expansion. This is not a "prompt engineering" role. This is a builder role. You will sit at the intersection of revenue operations, sales, marketing, and customer success, and your job is to make every human on the GTM team dramatically more productive by deploying AI systems that generate pipeline, accelerate deals, and reduce churn. You report directly to the CEO. WHAT THIS ROLE MUST DO TO CHANGE FLOSUM'S TRAJECTORY • Deploy and personally train at least one AI SDR agent within the first 30 days — focused on either inbound qualification from Qualified/Marketo or outbound prospecting via Outreach — and run weekly refinement cycles until it outperforms the bottom half of the human BDR bench., • Build an AI-powered inbound qualification system that captures, scores, and routes every website visitor and form fill in real time so no lead waits, no lead gets lost, and AEs only touch prospects that are ready to buy., • Increase revenue-generating time per AE from the current ~25% to 50%+ by automating CRM hygiene, call summarization (via Gong), follow-up sequencing, proposal drafting, and pipeline updates — eliminating every minute of admin work that doesn't directly produce revenue., • Architect the AI layer across Flosum's GTM stack (Salesforce, Marketo, Outreach, Qualified, Gong) so that data flows between systems without manual intervention, every customer touchpoint is captured, and AI agents share learnings in a virtuous loop with Salesforce as the hub., • Build and maintain an AI-driven competitive intelligence engine that monitors our competition, pricing changes, and product launches — and feeds structured insights to sales and product weekly., • Create hyper-personalized outbound campaigns at 10x current volume without proportional headcount increase — using AI to research accounts, generate personalized messaging based on ICP signals (Salesforce team size, current DevOps tooling, compliance requirements like DORA), and sequence multi-channel touches across email, LinkedIn, and phone., • Instrument a closed-loop data feedback system between BDR activity, pipeline outcomes, and AI agent performance so that ICP targeting, messaging, and channel mix improve every week based on actual conversion data — not guesswork., • Deploy AI-assisted customer health scoring and churn prediction models that flag at-risk accounts before renewal, feeding Terry's CS team with actionable intervention triggers tied to usage data, support ticket patterns, and engagement signals., • Prototype AI-powered product-led growth touchpoints — including conversational qualification on the website, self-serve onboarding assistance, and automated nurture for trial users — supporting the PLG motion as it matures. Deep working knowledge of the modern B2B GTM stack — specifically Salesforce (as CRM and data hub), Marketo or equivalent MAP, Outreach or Salesloft, Gong or Chorus, and real-time chat/qualification tools like Qualified or Drift. Ability to write and maintain production integrations — Python, JavaScript, or equivalent — connecting AI agents to CRM, MAP, and sequencing tools via APIs. You don't need to be a software engineer, but you need to ship working code, not just configure no-code tools. Understanding of pipeline math and unit economics: you should be able to work backward from a revenue target to SQLs required, conversion rates by stage, and the specific AI interventions that move each number. If someone says "we need 67 SQLs per quarter at 20% win rate and $75K ASD," you should immediately know where AI can compress that funnel. Experience with AI agent orchestration — managing multiple AI agents working different segments or functions simultaneously, resolving conflicts, preventing duplicate outreach, and maintaining data quality in the hub (Salesforce). Demonstrated ability to build prompt libraries, training datasets, and refinement workflows for AI agents — treating agent training as a discipline, not a one-time setup. Comfort operating in a company doing ~$4M ARR with a small, high-intensity team. You will not have a large support staff. You will do the work yourself and scale through automation, not delegation. Strong opinions on when AI should replace human effort versus augment it — and the judgment to know that bad AI automation destroys deals faster than no automation at all. Familiarity with the Salesforce ecosystem — understanding of DevOps, CI/CD, data protection, and compliance workflows is a major advantage. You don't need to be a Salesforce admin, but you need to understand what our buyers care about and why Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Who is Blueprint? Why Blueprint? We are innovators. Motivators. Thought provokers. Our collective backgrounds bring diverse perspectives that enable us to consistently think differently. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, and 401k. What will I be doing? Blueprint is currently looking for a Customer (Billing) Support Agent (Polish fluency required) to be part of the team. The Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The Customer (Billing) Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. This role displays a passion for providing an outstanding customer experience. Duties/Responsibilities: • Deliver world-class customer service by following established departmental policies, processes, and standards, • Manage and respond to customer support tickets within the established SLA and performance guidelines, • Respond to customer tickets with relevant information and directions in an organized and concise manner, • Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issues, • Communicate and explain information to the customer in writing with a focus on first-time resolution., • Multitask between multiple tools and systems and apply information and knowledge to customer situations., • Consistently meet and exceed customer satisfaction and productivity metrics, • Provide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment., • Coordinate internally with other teams as needed to provide feedback and help resolve issues, • May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries, • May be assigned to assist in other ticket queues as needed, • Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day, • Additional duties and special projects as assigned. Qualifications: • A minimum of 1 year of customer service experience, • 1+ years in customer support and/or technical troubleshooting is strongly preferred, • Written and verbal fluency in English language required, must pass Language Assessment Test, • Written and verbal fluency in Polish required, must pass Language Assessment Test, • Comfortable using computers, proficient typing skills, and can perform initial level troubleshooting of computer and network issues, • Proficient with Microsoft Office Suite or related software. Skills/Abilities: • Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop tools, • Ability to function well in a high-paced, metric driven and at times stressful environment, • Have a customer focus mindset - career orientation towards customer service, • Excellent time management skills with a proven ability to meet deadlines, • Ability to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiries, • Ability to receive and apply constructive feedback, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Excellent organizational skills and attention to detail., • Some online game knowledge and experience preferred Work Environment: • The work environment is usually a traditional office, indoor setting with no exposure to outside elements., • This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved., • This position requires no travel., • May work remotely based on adherence to the organization’s work from home policy., • Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: • The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions., • The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. Salary Range Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: ($23.00 - $25.50). The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: ___ Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: • Medical, dental, and vision coverage, • Flexible Spending Account, • 401k program, • Competitive PTO offerings, • Parental Leave, • Opportunities for professional growth and development FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together. We are looking for a Manager, Customer Success to join our growing team. In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach. Note: Practice Better is a remote-first company with team members across North America. Although this particular prefers Canadian-based candidates, we can also consider applications from the United States of America, and preference will be given to applicants legally authorized to work in both of these two countries. • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy, • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers, • Provide thought leadership as we evolve our Customer Success vision, • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth, • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs, • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes, • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work, • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team, • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them, • Strong communication and collaboration skills, with a bias for clarity and action, • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent, • Analytical, curious, and adaptable - you seek solutions, not perfection, • Comfortable operating in a fast-moving, growth-stage environment, • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment, • Hands-on and pragmatic; no task is beneath you if it helps the team move forward We are looking for a Manager, Customer Success to join our growing team. In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach. Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada. • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy, • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers, • Provide thought leadership as we evolve our Customer Success vision, • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth, • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs, • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes, • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work, • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team, • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them, • Strong communication and collaboration skills, with a bias for clarity and action, • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent, • Analytical, curious, and adaptable - you seek solutions, not perfection, • Comfortable operating in a fast-moving, growth-stage environment, • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment, • Hands-on and pragmatic; no task is beneath you if it helps the team move forward At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends. Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team. Anticipated Base Salary Range (Canada): $80,000 – $120,000/yr We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being. The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market. Comprehensive Benefits We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, as well as 401K matching, generous paid parental leave, and annual learning stipends. Remote-First, Connected Culture Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter. Wellness and Growth • Unlimited vacation, built on trust, clear expectations, and real support for taking time off, • Company 401K program with employer-matched contributions, • Comprehensive health and dental benefits, • $750 annual Health & Wellness Allowance, • $1,000 annual Learning & Development Allowance to support your growth, • $500 annual Home Office Allowance to set up a productive remote workspace, • Company-wide holiday closure in December, • Regular virtual company-wide events, lunches, and team socials to stay connected At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results. We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day. We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best. If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values. We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. Ready to Apply? If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide. Apply Now → Official Recruitment Notice & AI at Practice Better All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com. Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at to verify its legitimacy. AI in Recruitment at Practice Better We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone. What AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness. We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.

Job Summary The Department of Kinesiology is seeking an Administrative Support Assistant to provide highly complex administrative and clerical support to the Department Chair, faculty, staff, and students. Working independently under general supervision, this position serves as the department's front-line administrative contact and plays a vital role in supporting daily operations, student services, and departmental communications. Key Responsibilities • Serve as the front-line receptionist for the department, responding to phone, email, and in-person inquiries, • Provide administrative support to the Department Chair, faculty, staff, and students, including scheduling, correspondence, and event support, • Maintain student records, advisement lists, and process academic forms such as course substitutions, change of major requests, and petitions, • Assist students with advising-related processes, registration questions, and Registrar procedures, • Support orientation activities and coordinate advisor assignments and reassignments, • Update and maintain the department website and social media platforms, • Prepare and distribute department communications, flyers, newsletters, and promotional materials, • Supervise and provide work direction to student assistants Knowledge, Skills & Abilities • Ability to communicate with constituents in a professional and respectful manner, • Thorough knowledge of office methods, procedures and practices, English grammar, business writing, punctuation and spelling, • Ability to compose and appropriately format correspondence and reports, • Working knowledge of computer applications such as MS Word, Excel, Adobe, PowerPoint, File Maker Pro and Internet tools, • Working knowledge of campus CMS systems, OnBase, DocuSign, OU Campus, etc. (Training available), • Ability to perform standard arithmetic functions of transactional nature, including tracking and comparing data, • Ability to learn, interpret independently, and apply a variety of complex policies and procedures, • Ability to identify deviations from applicable policies, • Ability to perform accurately in a detail-oriented environment, • Ability to handle multiple work priorities, organize and plan work and projects, • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies, • Strong oral communication skills. Must possess excellent customer service and public relations skills Required Qualifications • Completion of a high school program or its equivalent, • One (1) year of experience in an office environment Preferred Qualifications • Associate degree or equivalent, • Three (3) years of related office work experience Compensation Classification: Administrative Support Assistant II Anticipated Hiring Range: $4,095/month - $4,433/month (Step 8 - Step 12) CSU Salary Range: $3,565/month - $5,092/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: • Commvault does not conduct interviews by email or text., • We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ___ About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Please note that due to quarterly team meet ups and time zone constraints, we require this person to be located in the San Francisco Bay Area (preferably) or Seattle, WA. The Opportunity... Clumio by Commvault is a leader in cloud-native cyber resilience. The product is a purpose-built SaaS platform designed to solve the "data protection gap" in high-scale cloud environments. We build a purpose-built Enterprise B2B SaaS platform that empowers organizations to protect their most critical data assets, such as Amazon S3, DynamoDB, and Apache Iceberg, with unprecedented scale and simplicity. The team operates at the intersection of extreme scale and data security. We are known for engineering solutions that handle the world’s most demanding data environments, protecting billions of objects across services like Amazon S3 and DynamoDB where traditional legacy architectures fail. This is an exciting time to be joining the team as we are moving beyond our core success in AWS data protection to tackle the broader challenges of the multi-cloud era. The broader goal is to provide enterprises with a unified lens for visibility, compliance, and resilience, ensuring that as data grows, it remains both secure and recoverable. You will play a pivotal role in integrating AI-driven intelligence into our products, helping us shift from reactive recovery to proactive data resilience and governance across a diverse, multi-cloud landscape. What You’ll Do... * Lead Product Discovery: Deeply understand customer problems regarding data risk and recovery. You will navigate the operational constraints of massive-scale cloud environments to define how we protect and classify data across S3, DynamoDB, and Apache Iceberg. * Define Vision & Roadmap: Own the end-to-end journey for Cyber Resilience and DSPM features. You will manage the product from initial concept through to the launch of AI-driven classification and automated recovery workflows. * Execute with Technical Rigor: Work day-to-day with Engineering and AI Research teams to prioritize backlogs, clarify technical scope for cloud-native integrations, and ensure high-quality execution in a high-scale environment. * Communicate with Stakeholders: Serve as a primary point of contact for the product's technical direction. You will facilitate feedback loops with customers, present roadmaps to internal leadership, and provide technical clarity to external partners as needed. * Bridge the GTM Gap: Partner with Sales and Marketing to support pilots and customer adoption. You will translate complex "resilience" and "posture" capabilities into clear business value for the enterprise buyer. * Measure Impact: Track product success through adoption metrics, recovery time objectives (RTO), and the effectiveness of AI-driven data classification. Who You Are... * Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field. * Experience: 10+ years of Product Management experience with a focus on Enterprise B2B SaaS and platform products. * Domain Expertise: At least 5 years in the Cybersecurity or Data Protection space, with specific experience in Cyber Resilience, Backup/Recovery, or DSPM. * Cloud Native Proficiency: Proven, hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). You must understand cloud storage architectures, IAM, and resource management. * AI/ML Delivery: Experience delivering production-grade AI/ML capabilities, specifically for data classification, anomaly detection, or automated remediation. * Professional Communication: Demonstrated ability to present technical roadmaps and product strategy clearly to both internal teams and external customers. What Will Make You Stand Out * Advanced Degree: An MBA or a Master’s degree in a technical discipline. * Industry Engagement: Experience contributing to technical white papers, participating in industry working groups, or presenting at professional security conferences. * Practitioner Experience: Prior experience as a cloud security architect or data engineer, giving you "firsthand" knowledge of the pain points involved in cloud data management. You’ll Love Working Here Because * Collaborate with amazing, driven, and supportive team members. * Enjoy continuous professional growth through product training, development programs, and clear career pathways. * Work on high-impact, large-scale cloud data protection systems used by global enterprises. * Thrive in an inclusive, open culture with opportunities to connect through our community groups. * Take advantage of generous global benefits tailored to support your well-being. * Receive competitive compensation that reflects your impact. * Share in our success through our Employee Stock Purchase Plan. Ready to #makeyourmark at Commvault? Apply now! #LI-JS1 #LI-Remote Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $168,300 - $296,700 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email ___ For any inquiries not related to an accommodation please reach out to ___.

Amtelco Script Programmer For over a decade, AnswerHero has been working with thousands of small businesses to support their call answering needs. We keep it simple: AnswerHero cares for our employees, and our employees care for our clients. As we continue to grow stronger and larger, we’re looking for a talented Amtelco Script Programmer to join our team and play a critical role in creating efficient, innovative, and customer-focused call flows. What You’ll Do As the Amtelco Script Programmer, you will: • Design, develop, and implement call, chat, SMS, and email flows/scripts for inbound contact center operations., • Monitor, evaluate, and refine call flows for optimal performance and customer satisfaction., • Analyze call center account success to identify opportunities for improvement and optimization., • Collaborate with Business Development, Contact Center, and Customer Service teams to align scripts with customer needs and business goals., • Create and maintain comprehensive documentation for call flows and associated systems., • Assist with technical problem-solving and ensure seamless system integration., • Maintain a rotating on-call schedule for emergencies., • Have a knack for technical concepts like variables, conditional logic (if/then), and branching case scenarios., • Communicate effectively and enjoy collaborating with diverse teams., • Can work both independently and as part of a team to meet deadlines., • Proficiency with using Amtelco Intelligent Series software., • Have experience in inbound call script development (required)., • Have knowledge of SQL, JSON, or telephony systems (a plus)., • Are detail-oriented, solution-focused, and driven by results. Preferred Qualifications • High school diploma or equivalent required., • At least four years of work experience with the Amtelco platform, with strong writing skills and a business-focused mindset., • Proficient in MS Office and detail-oriented. You’ll work in an environment that fosters teamwork, innovation, and a commitment to delivering exceptional customer experiences. We believe in empowering our employees with training, support, and career growth opportunities. Room for Growth We're a growing company with plenty of opportunities for career advancement. We believe in growing together! We offer a comprehensive benefits package including: health, dental, vision insurance as well as a 401k retirement plan, paid time off, and many other perks! Ready to Be a Hero? If you’re excited about using your technical expertise to enhance AnswerHero’s services and create impactful call flows, we’d love to hear from you. Apply today to join a team where your contributions will make a real difference!

Job Summary Reporting to the Director of Resources and Operations and receiving work direction from the Resource Analyst under general supervision, the Administrative Support Coordinator independently provides various administrative and support services to the Department Chair, Resource Analyst, faculty, and students of the Justice Studies Department. This position works with the Department Coordinator and shares responsibility for the day-to-day operations of the department offices. The Administrative Support Coordinator is responsible for inputting course schedules for stateside and special sessions, collaborating with the Resource Analyst on preparing faculty appointments, planning and monitoring faculty workload and maintaining spreadsheets, and planning and coordinating department events. Under the guidance of the Resource Analyst, other responsibilities include training and supervision of student assistants; processing Instructional Student Assistant and Student Assistant Appointments; reconciling the department Research, Tower Foundation accounts and operating expenses in the Operating Fund and PACE/special session funds and serves as backup to the Resource Analyst. This position handles faculty and student confidential information including managing changes of grade; distributing information to students, faculty and the public; submitting and tracking facility work requests and key/access requests; reviewing and processing travel and other reimbursement requests. Works with the department coordinator to provide front desk coverage and office phone support. Key Responsibilities • Assist Resource Analyst in reconciling operating and special session fund expenses to Data Warehouse reports, • Provide expenditure information to the department chair and department analyst, • Reconcile Research and Tower Foundation accounts to Foundation reports monthly, • Provide balance and expenditure information to the Department Chair and Resource Analyst, • Reconcile operating fund and foundation Pro-cards and Go-cards monthly, • Prepare Operating Fund and Foundation travel authorizations and expense reimbursements for faculty and students, • Process and review purchase requisitions, travel authorizations and reimbursements, other reimbursements, and direct payments as needed, • Responsible for training student assistants, • Responsible for processing ISA and Student Assistant appointments, • Assure student time is submitted by UP deadlines so that students are paid in a timely manner, • Assist faculty and chair in grade changes, clearing incompletes, and other similar tasks, • Assist in issuing permission codes as needed for designated Justice Studies courses, • Support faculty and students with travel processes and procedures, verify travel requests, • Assist Chair, and Resource Analyst with faculty recruitment, temporary faculty evaluations and RTP as needed, • Independently perform the day-to-day tasks for the operation of the department offices., • Assist with department event planning and coordination., • Assist Resource Analyst with quality control of course scheduling., • Manage and maintain confidential records for faculty appointments, recruitments, evaluations, RTP, student data and departmental election records., • Assist Department Coordinator as needed with maintaining the department mailroom and email inbox., • Assist Department Coordinator as needed with managing and maintaining office supplies and inventory., • Submit and track IT service requests, facility work requests and key/access requests, • Respond to a wide range of in-person, telephone, and email inquiries from students, faculty, staff and the public, • Upload material to the web-based File Management System in Google Drive and maintain files, • Troubleshoot office equipment problems and arrange repairs, • Recommend initiatives and changes to improve quality of services, • Prepare and submit reports as requested by the DRO, Chair and Resource Analyst, • Support and update department website, • Creating graphics and flyers for department events, • Act as back-up to Resource Analyst as needed, • Responsible for Special Sessions/intercessions faculty appointments and course scheduling Knowledge, Skills & Abilities • Knowledge of software applications: Docusign, word processing, spreadsheets, G Suite (e.g., Gmail, Google drive), database management, Adobe Acrobat, and graphics design software (e.g., Illustrator, InDesign, or Photoshop), • Knowledge of fund accounting practices and the ability to maintain multiple detailed spreadsheets, • Knowledge of PeopleSoft/CMS HR, Student Admin. FTS, CFS, Data Warehouse, SAMI, and Student Data Warehouse, • Thorough knowledge of SJSU financial processes - procurements, accounts payable, and accounting services, • Thorough knowledge of Research and Tower Foundation financial processes, • Ability to extract and analyze data and reports from all SJSU financial systems: FTS, CFS, CFS Data Warehouse, • Ability to handle multiple work priorities, and independently prioritize, organize and plan work and projects, • Ability to maximize productivity using appropriate tools, • Ability to ensure completeness, accuracy, and timeliness of all operational functions, • Ability to perform accurately in a detail-oriented environment, • Ability to work in an environment with interruptions, • Ability to work with faculty to obtain appropriate documents for appointments and evaluations, • Ability to learn and interpret data, policies and procedures, and apply that knowledge to departmental decision making, • Thorough knowledge of the curriculum change procedure and catalog due dates, • Thorough knowledge of the hiring process for student assistants, • Ability to determine the optimal use of student time based on the priorities of the office work, • Ability to train students to assure their understanding of work assignments, • Ability to work with campus organizations and outside vendors to plan, organize, and implement events, • Strong oral and written communications skills, • Excellent customer service and public relations skills, • Ability to communicate with constituents in a professional and respectful manner Required Qualifications • Completion of a high school program, technical/vocational program, or their equivalents, • Three years of related office work experience Preferred Qualifications • Bachelor's Degree, • Administrative experience working in an office with complex and diverse tasks similar to the Department of Justice Studies in the College of Social Sciences, • Excellent written communication skills, • Excellent customer service and public relations skills, • Experience with SJSU policies and procedures specifically dealing with Procurement Services, FD&O, Admissions and Records, Tower/Research Foundation and processing of invoices/reimbursements/requisitions/and travel requests, • Experience with Microsoft Office Suite, PeopleSoft, CMS/FTS,CFS, G Suite (e.g., Gmail, Google Drive), graphics design software, Adobe Acrobat, DocuSign Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $4,727/month - $5,016/month (Step 5 - Step 8) CSU Salary Range: $4,367/month - $6,362/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Description Title: Senior Closing and Escrow Services Officer Employee Status: Full Time Exempt Salary: Grade 3 Starting range of $55,500 - $69,400 |Indiana Starting range of $61,600 - $77,000 |Chicago | Detroit Reports to: Manager of Escrow Matrix Reporting: Manager of Closing Department: Capital Solutions Location: Indianapolis In; Chicago, IL; Detroit, MI Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: Maintain a program of flexible loan products to organizations serving low-income communities; design programs to assist the target market in obtaining financing. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Senior Closing and Escrow Services Officer coordinates and facilitates the loan closing process and loan advances related to construction projects or other multiple loan advances. Careful documentation and file retention is a critical function. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Coordinates all construction loan closings for Capital Solutions. May also assist with other loan closings for Affordable Housing, NMTC or other special loan programs as appropriate. • Interacts directly with customers on loan closing requirements, closing and construction loan process., • Develops closing checklists and collects required due diligence documentation., • Maintains and reviews loan-closing documents and payout files., • Works with IFF attorneys and/or outside legal counsel in all aspects of loan document preparation and review of other items for closings. 2. Maintains and reviews construction loan documents and payout files for all Capital Solutions construction loans. • Reviews construction payout packages which may include owner’s sworn statements, contractor invoices and change orders, lien waivers, and construction budgets to assure they support the amount of funding requested for accuracy and completeness,, • Collaborate with borrower set up accurate construction budget to get towards project completion complying with loan approval., • Works with title company and escrow agent to establish construction escrows and advances., • Engages and review reports from independent third-party inspection reviewer to support construction loan advances., • Assists in establishing loan advance disbursement schedule., • Work directly with borrowers to resolve budget, documentation, or payout concerns., • Works with IFF attorneys to collect post-closing documents from title companies and outside attorneys., • Uses IFF systems including Microsoft Dynamics CRM, Microsoft Office, Microsoft Outlook, LoanWare in performing job duties and responsibilities., • Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., • Performs other duties as assigned. 3. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 4. Perform other duties as assigned. Performance Measures: 1. Timely completion of loan closings and construction payout production to meet department goals., 2. Accurate and complete loan documentation in organized files during and after loan closings and for construction loan advances., 3. Efficient use of time and ability to manage multiple tasks., 4. High level of customer satisfaction with respect to loan closings and loan disbursement., 5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 6. Models personal accountability that promotes ownership and engagement., 7. Builds and maintains effective working relationships with colleagues, peers and team members., 8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 9. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s or Associate Degree required in business administration or finance, or a paralegal certification preferred. Knowledge of construction practices and terminology. Minimum of five+ years experience in commercial loan closings, commercial loan operations and/or construction loan funding with a financial institution and or title company. Experience with multifamily closings is desirable. Previous Experience: Direct experience with commercial lending, construction, or construction loan funding; excellent customer service and communication skills for one-on-one interaction with borrowers; ability to manage multiple projects; ability to learn and use a wide variety of computer software including word processing, database programs, spreadsheets, customer management, email and bank systems; good communication (written and oral) and interpersonal skills. Additional Requirements: Minimal regional travel may be required. IFF does not offer the following: • relocation package, • 100% remote Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Position Overview The Software Engineer II will provide development and support for Commercial off the Shelf (COTS) products, as well as a variety of customized applications. This position will support the Hanford Site Service Catalog using the PMG software platform. This will include the development of customized screens, the designing and administration of workflows, and SQL database support. This position could also involve .NET and other programming languages with back-end databases developed in SQL Server. Responsibilities may include the operation and maintenance support for legacy systems and website applications. Major Activities (Typical Duties/Responsibilities) • Troubleshoot software production issues, • Design databases, • Design PMG software platform screens and workflows, • Understand and follow established Software Development Process, • Assist with providing estimates, • Assist with gathering requirements from customers, • Assist with developing technical documentation, • Communicate effectively with good written and verbal communication skills, • Perform other duties as appropriate and as assigned. Knowledge/Skills/Abilities • 2 years relevant experience in a multi-platform environment including but not limited to application or database development., • 2 years’ experience in JavaScript, • 2 years’ experience in SQL design/support., • 2 years’ experience in development of applications using .NET technology., • Excellent interpersonal skills with proven ability to work in a team-oriented collaborative environment, • Ability to work in a multi-task, multi-project development environment, • Highly self-motivated and self-directed, • Strong customer relationship skills, • Ability to research, organize and analyze technical information with particular attention to accuracy and detail., • Excellent written and verbal communication skills; including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills., • Ability to occasionally work during non-standard business hours. Physical Abilities • Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time., • Visual and communications ability are adequate to perform the essential functions of the job., • Ability to kneel, bend and twist at the waist on an occasional basis., • Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion., • Ability to push, pull, carry and lift objects weighing up to 10 pounds on a regular basis, and greater weights on an occasional basis., • Ability to travel by vehicle or aircraft, and ability to safely operate a motor vehicle. Minimum Qualifications • Bachelor's Degree (Computer Science, Mathematics, Management Information Systems, Business or similar) and 2 or more years of IT experience, or an equivalent combination of IT education, training and experience., • Must pass pre-employment background check., • Must pass pre-employment drug screening., • Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites., • Must be able to obtain Department of Energy access badge. Preferred Qualifications • Experience in customizing and developing workflows for Enterprise COTS applications, • Experience with business process development with platforms like PMG, • Experience with ServiceNow, • Experience with Crystal Reports, • 1-2 years’ experience with AzureDevOps or other source control technology. Pay Range: $85,000-$140,000/ yearly Benefits: OSC Technical Solutions offers excellent benefits for eligible employees. Benefits include paid holidays, paid time off, 401k with employer match, dental, vision, health insurance plans through the Federal Employee Health Benefits (FEHB) program, as well as life and disability benefits. OSC Technical Solutions does not discriminate, and the company provides equal employment opportunity for all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, national origin, citizenship status, age, marital status, pregnancy or parenthood, handicap or disability, genetics, veteran status or any other legally protected characteristic. OSC Technical Solutions adheres to all federal, state and local laws regarding equal employment opportunity and will not discriminate against you in violation of these laws. OSC Technical Solutions reserves the right to apply CIRI Shareholder preference to qualified Shareholders in employment and advancement opportunities. OSC Technical Solutions participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Reasonable Accommodation: OSC Technical Solutions will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC Global, LLC or any of its subsidiaries, please email ___. Important Employment Notice: Federal Contract & RCW 49.44.240: Due to our status as a federal contractor operating within the State of Washington, all applicants and employees must adhere to federal law, which classifies cannabis as a Schedule I controlled substance. While Washington State’s RCW 49.44.240 (which generally prohibits employers from discriminating against an applicant based on their lawful use of cannabis off-site and during working hours) is state law, it does not supersede federal requirements. Zero-Tolerance Policy and Disqualification • Prohibition: The use, possession, or distribution of cannabis is strictly prohibited for all employees, regardless of state law., • Testing: Applicants will be subject to pre-employment drug screening that includes testing for cannabis., • Disqualification: A positive test result for cannabis will result in immediate disqualification from consideration for employment, as mandated by our federal contract obligations. All applicants must be able to comply with all federal regulations, including those concerning controlled substances, as a condition of employment.

Job Summary Dr. Martin Luther King, Jr. Library is a unique partnership between San Jose State University (SJSU) and the City of San Jose, which opened in August 2003. It is the first library in the United States to integrate the services and collections of a major university and public library system. Located in downtown San Jose, the King Library is an impressive 475,000 square feet with nine floors of collections, collaborative work spaces, meeting rooms, exhibit areas, and unique resources dedicated to lifelong learning for all to enjoy - for free. The building serves as the SJSU library, the main library for the San Jose Public Library system, and as a cornerstone for the entire community. SJSU King Library brings people, ideas, and information together through its spaces, resources, and expertise to facilitate community building, innovation, and knowledge creation. SJSU King Library is actively engaged in social justice issues through collaborative conversations, organizational review, and assessment. The leadership, faculty, staff, and student employees are dedicated to advancing equity practices in recruitment, retention, resources, and services. SJSU King Library is seeking to increase the diversity of its staff, and encourages all members of underrepresented groups to apply. The SJSU King Library Director of Access Services provides leadership, planning, and supervision for the Access Services Unit, including Stack Maintenance, Circulation Systems and Services, Course Reserves, and Student Computing Services. The Director oversees budgeting, resource allocation, operations, assessment, and reporting for all University Access Services functions and serves as the library's expert on circulation and public services. Working collaboratively with library and campus partners, including San Jose Public Library administrators, the Director ensures uninterrupted access to collections, comprehensive customer service, and effective promotion of library resources through outreach and communication. The position supervises five staff members, manages key systems and technologies (including the online circulation system, LMS-integrated course reserves, and self-service equipment), and leads projects that support library operations. The Director collaborates with library leadership, campus stakeholders, and CSU systemwide colleagues to align Access Services programs with library, campus, and CSU goals, keeping the Associate Dean for Innovation and Resource Management informed of significant developments and serving on relevant management and leadership groups. Key Responsibilities Library Access Services Operations • Provides leadership and strategic direction for Access Services (Circulation, Course Reserves, Student Computing Services, Stack Maintenance), aligning operations with library, campus, and CSU priorities., • Develops, implements, and interprets circulation policies and best practices; collaborates with campus partners, San Jose Public Library, and CSU colleagues to ensure a consistent, high-quality user experience., • Manages departmental budgets, resources, data collection, and assessment activities to support operational improvements and strategic decision-making., • Oversees operations of the Student Computing Service Center, including supervision, hiring, training, and scheduling of staff and student assistants., • Develops and manages the circulating technology collection, ensuring accurate system records and comprehensive equipment inventory., • Collaborates with Library IT and campus IT on hardware/software upgrades, inventory control, and technology loan strategies., • Provides technical oversight for online circulation system configurations, structures, and related technologies., • Leads implementation of new system features, third-party integrations, and RFID-related projects in coordination with the ILS System Administrator and Library IT., • Serves on the Library Integrated Systems Team and in a leadership capacity within the CSU Unified Library Management System., • Develops and delivers library-wide training related to circulation systems and associated technologies. Knowledge, Skills & Abilities • Extensive knowledge of library circulation systems and practices, including policies, procedures, and technologies for collection access and user services., • Comprehensive understanding of project and program management, including strategic planning, evaluation, and implementation of library-wide initiatives., • Expertise in budgeting and resource management, with the ability to plan, forecast, and manage multiple departmental budgets., • Strong leadership and team management skills, with the ability to supervise, train, and develop staff and student employees in a complex, collaborative environment., • Comprehensive knowledge of user experience (UX) assessment methodologies and their application to library service design and improvement., • Comprehensive knowledge of technology planning and inventory control, including management of library equipment, systems, and RFID-related projects., • Excellent written and oral communication skills, including the ability to communicate effectively with diverse stakeholders and influence decision-making., • Ability to analyze and interpret complex data, apply findings to operations, and present results clearly to inform planning and policy decisions. Required Qualifications • A bachelor's degree and/or equivalent training., • Six years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications • Five (5) or more years of progressively responsible experience in academic or large public library access services, circulation services, user services or related operations., • Demonstrated experience supervising full-time staff and student employees in a complex, service-oriented environment., • Demonstrated experience working with an Integrated Library System (ILS), particularly circulation configurations and workflows, and developing and delivering training on ILS circulation functions and related technologies., • Experience developing and assessing user experience (UX) initiatives using qualitative and quantitative methods. Compensation Classification: Administrative Analyst/Specialist - Exempt III Anticipated Hiring Range: $8,761/month - $9,115/month (Step 17 - Step 19) CSU Salary Range: $6,382/month - $9,297/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most - from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. We are seeking for aBusiness Development Manager with deep expertise in the semiconductor industry to join our North American Industrial Instruments sales team to drive growth and expand our market presence by identifying and securing new business opportunities. Preference will be given to candidates on the West Coast (Arizona, California, Washington) or Burlington, MA (consideration for other locations, especially Industry hubs). This will be a remote role with up to 45% travel expectations. In this role, you will leverage your industry knowledge to position our advanced measurement instruments-such as humidity, temperature, dew point, and pressure sensors-as mission-critical tools for semiconductor fabs, OEMs, and equipment suppliers. Key Responsibilities: Strategic Planning and Market Analysis: * Develop andexecute salesstrategiestoachieve companyrevenuetargets and expand our client base in the semiconductorcleanrooms and machinerysector. * Conduct thorough market research toidentifypotential clients, industry trends, and competitive landscape within the semiconductor industrysupply chain. Client Acquisition: * Identify, target, andacquirenew clients within the semiconductor industry that require advancedmeasurementtechnology solutions. * Build andmaintainrelationships with key decision-makers and stakeholders within target organizations. * Lead and manage the entire sales cycle, frominitialcontact tosalesnegotiationsand closure, workingtogetherwith theIndustrial Instruments sales team. Networking and Relationship Building: * Attend industry conferences, trade shows, and networking events to promote our products and services andestablishindustry connections. * Develop and nurture long-term relationships with clients to ensure customer satisfaction and repeat business. Proposal and Presentation Development: * Prepare and deliver compelling presentations, proposals, and productand technologydemonstrations to prospective clients. * Collaborate with theglobalmarketing team to develop sales materials, case studies, and other promotional content. Collaboration and Team Leadership: * Work closely with theglobalproductmanagement anddevelopment,regionalmarketing, andcustomer support teamsto ensure alignment and support for business development activities. * Work in tandem with the regional sales managers and inside sales to ensure execution of customer needs and solutions. Performance Tracking and Reporting: * Monitor and report on sales metrics, pipeline status, and business development activities. * Analyze and assess the effectiveness of business development strategies and make data-driven recommendations for improvement. Qualifications: Education: * Bachelor's degree in electrical engineering, Computer Science, Material Physics, or related field (Master's or MBA preferred). Experience: * Minimum of 5 years of experience in the semiconductor industry, with experience in business development andsales. * Experience working withfabs, OEMs, or capital equipment manufacturers. * Knowledge of industry standards and regulations relevant to cleanroom and process environments. * Experiencesellinge.g.precision instrumentation, global account management experience a plus Skills: * Strong understanding ofcleanroom requirements, process control, and metrology in semiconductorapplications. * Familiarity with vacuum systems, dew point monitoring, humidity control, or environmental measurements is a strong plus. * Proventrack recordof building strategic relationships and achieving sales growth in a technical B2B environment. * Excellent communication, negotiation, and presentation skills. * Willingness to travel domestically and internationally as needed. ANTICIPATED SALARY RANGE: $100,000-125,000 annually with an annual sales bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below. Please note that applications sent via email cannot be processed due to privacy reasons. The recruitment processconsists of 2 or 3 meetings, including a discussion with the team members. Ready to take every measure for the planet?Apply at the latest onMay 20th, 2026via the application form. Our Vaisala solutions contribute to societies and people's lives in over 150 countries - and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world. We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference! What we offer: Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, fitness reimbursement, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan. To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees. EOE V/D Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at . Please note that you can easily submit application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

Job Summary Performs duties under direct supervision but works independently to assist with the coordination of a variety of projects and activities in support of the day-to-day processes of University Housing Services. The incumbent is responsible for providing department wide reception and clerical support. The incumbent will provide department support in customer service, managing phone calls, answering general housing questions and emails, and appropriate treatment of confidential information. Additional activities include coordinating the website Live Chat and Chat Bot feature, assisting with the department Early Arrival Process as well as assisting with general clerical support as needed. Key Responsibilities • Answers telephone calls, takes messages and screens calls for all Housing staff. Responsible for screening voice mail messages to all department phone lines; responds, documents and or redirects as appropriate. In addition, responsible for creating a weekly schedule for Front Office coverage., • Monitors department radio communication to facilitate maintenance needs., • Coordinates hiring, training, scheduling and evaluation of student assistants for the UHS Front Desk., • Provides workflow and work coordination and monitors work of student assistants., • Greets students, staff and general public. Answers inquiries concerning Housing and related functions. Possesses general knowledge of organizational structure of the University so as to correctly direct inquiries dealing with other than housing information., • Utilizes computer for word processing in production of letters, memoranda, and other paperwork., • Utilizes Starrez to assist new residents entering applications into database via the student web., • Utilizes computer software programs to access information when responding to questions regarding the status of student applications, licensees, or accounts., • Assists with collecting and distributing application materials and selection processes for UHS including Residential Life Student Staff selection and administrative student assistant applications, and new hire paperwork., • Maintains schedules associated with Housing processes including interviews., • Tracks department wide student inquiries for year end analysis., • Coordinates Early Arrival process for residents needing to move in early in August to their residence hall rooms., • Makes information available to residents via the Housing website., • Works with supervisor and IT to set up the Early arrival application on the Housing portal, through the Starrez database., • Works with campus departments to provide information on how their students can apply early and move in early if needed., • Works with accounting to bill campus departments that are responsible for early arrival student charges., • Review all early arrival requests and approve or deny., • Coordinates the Housing office Live Chat feature on the Housing website., • Responds daily during business hours to all live chats that come into the Housing website., • Collects information regarding housing processes, policies and important dates for Chat Bot questions and answers., • Meets with housing staff and reviews Housing and University websites for information. Creates content for the Chat Bot questions and answers., • Works collaboratively and serves as counterpart/back-up for other Receptionist., • Assists in documenting department policies and procedures and trains department staff in their implementation. Knowledge, Skills & Abilities • Demonstrated knowledge of computer applications: MS Word, Excel, Internet tools., • Ability to learn and use Housing Database system., • Ability to learn and use the Housing and University Live Chat feature for the Housing website., • Ability to learn, set up and use the Housing Chat Bot feature for the Housing website., • Experience to be fully functional in all technical aspects of work assignments., • Thorough knowledge of University methods, procedures, and practices., • Thorough knowledge of English grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports., • Ability to work independently and handle multiple work unit priorities and projects., • Ability to solve common and unique problems using reasoning and judgment to develop practical, thorough, and creative solutions., • Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist., • Demonstrated competence in effectively presenting standard information in writing., • Ability to coordinate and prioritize multiple administrative and clerical tasks for a variety of users, set schedules, and complete projects accordingly., • Ability to coordinate and direct the student assistants., • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies., • Ability to display a strong sense of commitment to customer needs, and possess excellent customer service and public relations skills., • Ability to communicate with constituents in a professional and respectful manner. Required Qualifications • Equivalent to a bachelor's degree in a related field., • Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications • Bachelor's Degree in Education, Hospitality Management, Business Administration, or a related field., • Experience supervising student staff., • Experience coordinating an administrative process., • Experience in an educational and/or residential setting., • Customer Service experience. Compensation Classification: Housing Operations Professional I Anticipated Hiring Range: $4,282/month - $4,544/month (Step 2 - Step 5) CSU Salary Range: $4,198/month - $6,115/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary *This position is on a 10/12 Pay Plan, which means working 10 months per year, yet having salary paid out over 12 months. Salary is reflective of a 0.8 FTE. The Accessible Education Center (AEC) is seeking a skilled and dedicated Staff Interpreter to support Deaf and Hard of Hearing students. Reporting to the Director of the Accessible Education Center, this position provides high-quality interpreting and transliterating services across a variety of academic settings, including complex and specialized coursework. Key Responsibilities • Provide professional American Sign Language (ASL) and voice interpreting services in undergraduate, graduate, and specialized classes, • Adapt interpreting to technical and discipline-specific subject matter, • Maintain a flexible schedule to meet student needs, • Assist with scheduling interpreters and Real-time Captioners Knowledge, Skills & Abilities • Possess highly developed skills in American Sign Language (ASL) and other communication modes pertaining to the Deaf & Hard of Hearing population, • Knowledge of complex subject matter that provides fluent, accurate, and specific translation while performing as an educational Interpreter, • Working knowledge of the Registry of Interpreters for the Deaf (RID) code of professional conduct, • Ability to maintain confidentiality, adhere to RID Code of Conduct, and appropriately handle sensitive communications with students, employees and external agencies, • Ability to maintain RID Certification, • Ability to perform accurately in a detail-oriented environment, • Ability to compose and appropriately format correspondence and reports, • Ability to maintain RID Certification as per classification requirement, • Possess strong organizational skills, • Demonstrated knowledge of Deaf culture and working knowledge of the Deaf Community, • Ability to advocate effectively for students with disabilities working with university personnel, • Excellent customer service and public relations skills with strong oral and sign language communication skills, • Strong oral and written communication skills Required Qualifications • Graduation from a four-year (4) college or university may be essential to provide interpreting services at a level required for the position assignments, • Certificate of completion of an accredited Interpreter Preparation Program and National Registry of Interpreters for the Deaf (RID) Certification is required (e.g., CI/CT or NAD or NIC), • Two (2) years of relevant documented interpreting experience in a variety of settings usually are needed to perform at the level required for position assignments Preferred Qualifications • Completion of an accredited Interpreter Preparation Program as well as a Bachelor of Arts Degree, • A wide acquaintance with academic higher education through attendance at a post-secondary educational institution may be essential to fully comprehend and accurately interpret the concepts, language, and vocabulary used in the assigned instructional, academic and/or administrative situations Compensation Classification: Interpreter II Anticipated Hiring Range: $6,800/month - $7,200/month (0.8 FTE) CSU Salary Range: $4,658/month - $10,120/month San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume, • Letter of Interest Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary Reporting to the Director, Academic Employee Relations and supervised by the Senior Analyst, the Employee/Labor Relations Analyst assists in the research and investigation of claims under the scope of employee and labor relations. The incumbent performs duties to assist with assurance that the University is timely in complying with all affirmative action laws at the federal, state, and local levels. The incumbent assists in the mediation and resolution of disputes and also assists in the research, analysis and preparation of grievance and complaint responses. In addition, the incumbent will consult with supervisors and managers and provide advice regarding disciplinary actions, grievance process, interpretation of collective bargaining agreements, CSU policies and procedures, and other employee/labor relations matters. Incumbent also assists with design, development and delivery of ER training. Key Responsibilities • Conduct intakes for concerns related to academic student employees, staff, and faculty, and drafts responses to complainants., • Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding and employee relations activities., • Assist management in the preparation of the University's position in matters involving complaint investigations conducted by governmental regulatory agencies including the EEOC, CRD, OCR, Labor Commissioner and the Bureau of State Auditor by determining records and data to gather and drafting responses., • Gather and summarize data and draft responses to information requests related to grievances and discipline cases., • Research and summarize current issues and past history in preparation for management's responses to grievances., • Draft settlement agreements and grievance responses., • Research issues with the Chancellor's Office or other pertinent agencies relative to contract interpretation/administration., • Consult with and provide advice to supervisors and managers (MPPs) regarding disciplinary actions, grievance process, contract interpretation, CSU policies and procedures, and employee relations matters., • Ensure evaluations are correct before inputting information into the system. Provide guidance to managers on the correction necessary for evaluation compliance., • Follow up with managers who have submitted employee performance reviews with unsatisfactory ratings., • Guide manager in discussion of next steps and recommend available tools for improving employee performance., • Respond to questions from all campus parties about SJSU and CSU policies and procedures related to grievances, performance reviews, and conduct. Knowledge, Skills & Abilities • Knowledge of human resources methods, procedures and practices used in a unionized environment, • Basic knowledge of federal and state EE/EEO/AA laws, • Demonstrated excellent customer service and public relations skills, • Demonstrated organizational and time management skills to set and meet deadlines, • Strong verbal and written communication skills, • Ability to take accurate notes, • Ability to conduct research, gathering relevant facts unique to each complaint, • Ability to communicate with constituents in a professional and respectful manner, • Ability to make decisions in areas where guidelines may not exist, • Ability to perform accurately in a detail-oriented environment, • Ability to handle multiple work priorities, organize and plan work and projects in a high stress environment, • Ability to interpret collective bargaining agreements and apply the agreements to complex situations, • Ability to assist in conducting thorough investigations using effective interviewing skills, • Ability to maintain composure in stressful situations, • Ability to compose and appropriately format correspondence and reports, • Ability to document complaint issues and keep accurate records Required Qualifications • Bachelor's degree or completion of a professional training program specific to the position, • Directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications • PHR or SHRM certification, • One (1) year or more of labor relations experience; one (1) year or more experience conducting or assisting with workplace investigations; experience with interpretation of federal and state regulations and collective bargaining agreements Compensation Classification: Confidential Administrative Support I Anticipated Hiring Range: $5,000/month - $5,500/month CSU Salary Range: $4,261/month - $8,166/month San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. #LI-RC1

Job Summary Reporting to the Associate Vice President and Dean of Students, the Administrative Specialist coordinates direct support for the Dean of Students and Associate Dean as well as high level administrative support functions for the offices within this unit (Student Conduct and Ethical Development, Behavioral Intervention, Ombuds). The Administrative Specialist provides assistance with student conduct, behavioral intervention and student ombudsperson administrative functions for San Jose State University. The nature of the work performed by the Administrative Specialist is highly sensitive and requires interpretation of CSU and university policies and procedures. This position regularly performs duties that require access to confidential information, which contributes significantly to the overall work of the Dean of Students unit. This position works directly with the team to collect, organize, present, and maintain sensitive and confidential data. Key Responsibilities Provide front-end reception and support for the Dean of Students (DOS) suite • Serve as DOS suite primary contact; respond to questions (via telephone calls, emails, and in-person), analyze and solve problems., • Provide back-up coverage for the 1st floor reception desk as needed., • Triage student cases and concerns from the campus community, deescalating and referring to team members as needed., • Maintain collaborative and consultative networks with the campus community and serve as a resource to faculty, staff, and administrators, answering questions and providing information about our services., • Create content and help maintain departmental webpages in the DOS suite., • Delegate job tasks and responsibilities to Student Assistant(s); ensure completion of tasks assigned., • Manage calendars and schedule appointments with students, employees, and community members as requested, anticipating scheduling conflicts and working to address them appropriately., • Coordinate meetings, conferences, and workshops (including coordinating formal hearing logistics), to include facility and technology reservations, catering, promotional and program materials, and assessment., • Review status of job tasks and responsibilities with the Dean/Associate Dean on a regular basis., • Coordinate travel arrangements for Dean and Assoc. Dean, to include travel requests, registration, transportation and hotel reservations, and reimbursement., • Ensure timely entry of case pertinent information in the student conduct database (Maxient or equivalent)., • Process academic dishonesty violations, to include: issue charges and a factual description of the alleged conduct, notification to students and faculty, case assignment, resolution, and assignment of academic and administrative sanctions., • Ensure compliance of educational and disciplinary sanctions and coordinate with other offices as necessary., • Impose administrative holds for students and student organizations whose sanctions are not achieved within the designated timeframe., • Request administrative withdrawals from courses for individuals that do not maintain student status as a result of the disciplinary process., • Ensure student conduct records are properly maintained and organized., • Provide administrator level support for the student conduct database to update users, granting/restricting access levels, create and manage groups, charges, sanctions, tasks, incident reports, layouts, forms, letters, campus locations, and analytics., • Ensure timely entry of pertinent case information in the appropriate databases (Maxient or equivalent)., • Assist with developing relevant formulas (spreadsheets) and "tags" (software programs) to help with data analysis., • Create case summary reports on a weekly, monthly, or quarterly basis for the purposes of sharing usage and trends with campus administrators. Knowledge, Skills & Abilities • Excellent customer service and public relations skills., • Strong written and oral communication skills including the demonstrated ability to effectively present information and respond to questions from students, faculty, staff, administrators, and external agencies., • Ability to maintain confidentiality and appropriately handle sensitive interactions with students, faculty, staff, administrators, and external agencies., • Ability to learn and articulate the educational approach to student conduct in a university setting., • Ability to perform accurately in a detail-oriented environment., • Ability to coordinate and prioritize multiple work priorities, organize and plan work and projects., • Ability to function well independently as well as part of a team., • Ability to use independent judgment, critical thinking skills and analytical skills., • Ability to apply professional judgment in determining notification to appropriate administrators concerning student behavior. * Ability to mediate conflict and provide dispute resolution in a fair and objective manner., • Ability to learn and use student conduct databases (e.g., Maxient)., • Knowledge of software applications: work processing, spreadsheet, database management., • Computer skills necessary to develop publications, produce reports, and maintain a website., • Knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling. * Ability to be functional in all technical aspects of work assignments., • Ability to research, understand, interpret, and apply technical procedures or regulations as well as federal, state, CSU and university policies and procedures., • Ability to analyze complex situations accurately and adopt effective courses of action., • Knowledge of assessment/evaluation practices., • Ability to establish and maintain effective working relationships within a diverse environment., • Ability to communicate with constituents in a professional and respectful manner. Required Qualifications • A bachelor's degree and/or equivalent training., • Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications • Bachelor's degree or professional training program specific to the position and directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position., • Two years of professional work experience in student records or a related field (police, hospital, etc.)., • Two years of experience in a high volume setting providing excellent customer service in higher education or related environment., • Experience using databases (i.e.: SIS, Maxient, PeopleSoft, FileMaker Pro, Excel Spreadsheet) or comparable databases. Compensation Classification: Administrative Analyst/Specialist - Non-Exempt Anticipated Hiring Range: $5,513/month - $5,850/month (Step 8 - Step 11) CSU Salary Range: $4,799/month - $6,992/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. The Event Manager III is the primary client point of contact for assigned meetings and events onsite at the client's campus. Manages meetings and events through the implementation of strategy, delivery of objectives and execution of logistics, while effectively working with clients. Responsible for coordination of all program planning, while providing unparalleled levels of customer service on all events. Works closely with clients to understand and meet program objectives/outcome What You'll Be Doing * Support the client Product Area with planning, strategy, and delivery of their annual event calendar, including event design, budgeting, content development, and production needs. * Serve as the Product Area Brand Ambassador for events; lead and participate in Product Area meetings as required. * Execute largescale, highcomplexity, executivelevel events (2,500+ attendees). * Lead the New Hire Series, overseeing structure, design, content, communication strategy, and management of thirdparty vendors, catering, production, and onsite execution. * Serve as the primary pointofcontact for event hosts, providing consultative planning support throughout the event lifecycle. * Work closely with service partners (Catering, Facilities, Technology & AV, Executive Production, Security, Transportation, Janitorial) to deliver highquality event services. * Outline deliverables, complete project timelines, event workbooks, and communication plans while ensuring accurate and timely execution of all event details. * Coordinate and attend site inspections; maintain proactive, positive communication with clients, hosting regular planning and status meetings. * Track communication, updates, and changes within the event management system. * Partner with Onsite Event Specialists by providing clear direction and reviewing event logistics to ensure objectives are met or exceeded. * Schedule and lead precon meetings for all events; manage meeting room calendars and audit Executive Business Center spaces to ensure readiness. * Oversee event team storage, inventory, swag, and event supply management. What You'll Bring * Bachelor's degree required. * 4-6 years of experience in meeting/event planning (corporate, association, incentives, convention services, or similar). * Strong knowledge of event/program management, including budgeting and project planning. * Demonstrated success developing and maintaining strong client relationships. * Ability to thrive in a fastpaced, agile environment and manage multiple events simultaneously. * Professional written and verbal communication skills. * Strong computer skills, including GSuite tools and the ability to learn new technology quickly. Nice To Have * Experience executing largescale executive events (2,500+ attendees). * Background supporting corporate Product Area events or major onboarding programs. * Experience managing event inventory, VIP logistics, or multiroom venue operations. Working Logistics & Things You Should Know * This is an Onsite/Hybrid role depending on client/venue requirements. * Travel requirements: Minimal, primarily for onsite support as needed. Salary Range: $90,000 - $110,000 DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: ___ Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to ___.

Job Summary The Conference Coordinator performs duties under general supervision and works independently to oversee the Conference Housing Program, a comprehensive program providing summer and academic year student, conference group and guest housing services for approximately 5,000 to 7,500 individuals annually. The Conference and Coordinator also assists with S2 Access management and is part of the UHS Access Team, as well as oversees the SJSU Cares Housing program and academic year overnight guest housing. This position includes on call responsibilities and some weekday after hours and weekend work with significant weekday after hours and weekend work during the summer months (June, July, August), peak Conference season. Key Responsibilities • Provides leadership of and oversight of the day-to-day operations of the academic year and summer Conference Housing Program including guest housing and conference groups., • Negotiates contracts and schedules, use of guest rooms, meeting spaces and other housing facilities for 40 to 60 summer programs, including campus frosh orientation, and academic year groups., • Works directly in collaboration with representatives of each conference group to identify event and guest needs, develops plans, and determines services needed., • Serves as contact person for inquiries, requests and reservations from campus and outside communities regarding academic year and summer conference housing services. Maintains collaborative relationship with campus departments to facilitate requested services (including Dining and Classroom space, athletic fields, Aquatic Center and Student Union)., • Administers and set ups conference module in the database system including setting up the application, payments, reservation systems and producing reports, • Works directly with multiple UHS units (Facilities Operations, Administrative & Financial Operations, and Residential Life) to fulfill contract requirements., • Provides regular and after hours crisis intervention by utilizing training to provide crisis response to campus housing students and guests, which can range from making a referral to intervening in a life-threatening situation., • Remains accessible and able to respond appropriately, in person or otherwise, to urgent or emergency situations that arise on weekdays, weekends, holidays and after business hours., • Develops policies, procedures and regulations for the Conference Housing program in coordination with the Conference Review Team., • Reviews methods of training annually in order to prepare staff most effectively., • Develops and updates staff manual for all conference assistants, lead positions, interns and administrative assistants., • Manages daily check-in and checkout for overnight guests, and SJSU Cares residents, including issuing keys, receiving payment and notifying guests of UHS policies., • Maintains monthly inventory of supplies and amenities and order replacements when necessary., • Audits and reconciles guest accounts regularly and follows up on outstanding payments due., • Leads marketing efforts including independently developing and implementing marketing initiatives and a full conference marketing plan, • Pursues prospects on a community, state, regional, national and international levels to increase conference business; develops proposals and bids for securing conferences, camps and events., • Identifies prospective clients, prepares marketing sales proposals to meet their needs, and aggressively pursue these prospective clients in order to secure their business; including site visits and cold calling., • Solely responsible for preparing, developing, updating and maintaining the conference brochures and materials, including social media., • Creates and maintains partnership with Hospitality, Recreation and Tourism Management Department on campus to attract clients and staff., • Creates and maintains social media platforms to market the conference program., • Responds to requests for building, room, and parking access needs., • Provides input to performance and operational issues., • Develops and implements survey tools to assess and evaluate overall program effectiveness and customer satisfaction with assistance from the Organization and Planning staff., • Implements changes with support of Conference Review Team and Senior Assistant Director of Residential Administrative Services based on assessment and evaluation data., • Collaborates with Facilities area to support the Conferences and Administrative Services Coordinator in executing duties with access cards and keys., • Maintains contact with customers and solicits feedback for improved services. Knowledge, Skills & Abilities • Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies., • Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs., • Ability to perform complex tasks involving independent judgment and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations., • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques., • Thorough Knowledge of word processing, spreadsheet, database software, and computerized accounting systems., • Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed., • Excellent written and verbal communication skills., • Ability to train others on new skills and procedures and provide work lead direction., • Ability to be flexible to changes, frequent interruptions, and manage multiple tasks at one time., • Ability to clearly answer questions and explain procedures and policies to students and the public in an efficient and courteous manner; apply judgment, discretion and initiative in performing a variety of tasks., • Excellent interpersonal skills and be able to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective and professionalism., • Ability to respond to emergency situations., • Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies, • Knowledge of how a database interacts with business practices, and financial operations of a typical business., • Ability to work with database systems to pull fields or records for reporting or transferring data to other databases., • Ability to handle multiple work priorities, organize and plan work and projects., • Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling., • Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision., • Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages., • Ability to display a strong sense of commitment to customer needs, and possess excellent customer service and public relations skills., • Ability to understand roles and responsibilities of student and staff members and to provide guidance for staff members in a functional unit. Required Qualifications • Equivalent to a bachelor's degree in a related field., • Two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required education on a year-for-year basis. Preferred Qualifications • Bachelor's Degree in Education, Hospitality Management, Business Administration, or a related field., • Experience with conference or event planning, and/or hospitality management., • Experience supervising professional or student staff., • Experience coordinating an administrative process., • Experience in an educational and/or residential setting., • Customer Service experience. Compensation Classification: Housing Operations Professional II Anticipated Hiring Range: $5,098/month - $5,304/month (Step 6 - Step 8) CSU Salary Range: $4,617/month - $6,727/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Summary San Jose State University's Student Wellness Center (SWC) is dedicated to advancing the holistic health and well-being of its diverse student population. Reporting to the Director of Wellness and Health Promotion, The Health Promotion Specialist, Mental Health plays a key role in designing, implementing, and evaluating campus-wide initiatives that promote mental health, resilience, and help-seeking behaviors. Key Responsibilities • Plan and lead mental health workshops and programs for students, • Create and manage health education content and online resources, • Train and support Peer Health Educators, • Partner with campus and community groups to promote student well-being, • Lead campus-wide mental health and prevention initiatives, • Track program outcomes and make improvements based on data, • Support events, meetings, and wellness center activities Knowledge, Skills & Abilities • Comprehensive knowledge of health education theory, research, program design, implementation, evaluation, and higher-education standards; familiarity with student development theories., • Demonstrated knowledge of the socio-ecological model and how to incorporate universal, selective, and indicated prevention strategies, • Ability to apply preventive health principles in student counseling and educational settings, with an understanding of the relationship between health and academic success, • Demonstrated commitment to diversity, social justice, and cultural competence, with strong collaboration skills in multidisciplinary and multicultural environments, • Ability to organize, promote, and facilitate health education programs, events, and public presentations using appropriate educational materials and communication strategies, • Ability to mentor student employees (peer educators) with an emphasis on strengths development, while providing regular feedback and connecting student work to academic, internship, fieldwork, and career goals., • Effective communication across a variety of venues, including appropriate use of English grammar, professional correspondence, and the ability to draft business reports, presentations, customer service, and public relations, • Ability to maintain strict confidentiality, manage sensitive communications, and comply with state, federal, CSU, and SJSU policies and procedures, • Strong organizational and time-management skills, with the ability to manage multiple priorities and perform effectively in a detail-oriented environment Required Qualifications • Bachelor's degree or equivalent in an approved program in health education or a related health field, • Equivalent to one (1) to two (2) years of progressively responsible health education experience or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications • A Master's Degree in Public Health or related field, • Mental Health First Aid certification (or equivalent), • At least two (2) years of experience designing, organizing, implementing, and evaluating effective programming, • At least two (2) years of experience as a student supervisor, lead, and/or mentor, • Experience planning and delivering health programming about mental health, • Demonstrated experience developing and delivering health promotion programming for diverse populations Compensation Classification: Health Educator Anticipated Hiring Range: $6,631/month - $7,037/month (Step 10 - Step 13) CSU Salary Range: $5,549/month - $8,083/month (Step 1 - Step 20) San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the ___. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: • Resume Contact Information University Personnel 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ___ and questions may be sent to ___. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at ___ The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at ___. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ___. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at ___. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.