Organizational Development Business Partner
7 days ago
Chicago
Job DescriptionBe Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. This role is one of embedment, engagement and management, supporting the business in cultivating and maintaining a people and performance centric culture at Coates. Through the collaborative design and deployment of impactful learning and development programs, tools and resources and close engagement with the business to guide and coach the embedment of leadership practices and processes that drive performance, the role aims to help elevate leadership capability and behavioral consistency, in order to positively impact organizational performance, employee engagement, career progression, diversity and culture. The ODBP will also operate as an agile SME to both the P&C team and the business, engaging directly with business clients and in collaboration with PCBPs, as needed, to embed, coach, educate and advise around core capability and org design principles.Accountabilities • Increased Leadership Bench Strength and Impact, • Support global design and lead local execution and embedment of leadership programs through facilitation, coaching and ongoing feedback to PCBPs and global OD lead., • Leverage leadership lifecycle (recruitment, onboarding, promotion, etc.) to increase OD touch points and elevate leadership accountability, impact and profile, contributing to leadership @Coates being considered a prestigious position., • Complement corporate process milestones (goal setting, performance reviews, etc.) with timely and relevant leadership workshops, consulting and governance., • Job Architecture Governance and Rigor, • Establish and embed local org design principles and practices that balance global job architecture integrity with recruitment agility, • Build and consult on Job Families and Role Charters, both internally to P&C as well as the business, • Provide coaching, guidance and structured frameworks that improve organizational maturity in outcomes-based role definitions, • Segment Organizational Effectiveness, • Partner with PCBPs to support segment initiatives – change management, critical capability uplifts, Segment LT effectiveness, skills assessments, engagement shifts,, • •Segment implementation of development experiences and resources, aligned to local capability and outcome needs, • •Local adaptation and execution of DEIB initiatives (committees, celebrations, workshops, etc.), • Maximize utilization of OD platforms and tools, such as LinkedIn learning, HiBob, SharePoint, Playbooks, repositories, etc., • Internal (P&C) Capability and Impact Uplift, • Identify, scope and apply development initiatives that elevate P&C impact – e.g. interviewing impact, trusted advisor, org design principles, adult learning theory, coaching frameworks, etc., • Develop tools, resources, frameworks, etc. that assist in elevating P&C maturity and impact, • Innovate in the integration of OD related technology to improve the learning experience and impact., • Talent Planning Effectiveness, • Embed Talent planning and development activities, processes, tools (succession, critical roles, bus continuity, HiPo Programs, etc.), • Develop and embed agreed frameworks and expectations around performance and potential identification, • Educate business on talent management principles and ensure consistent and objective TM practices across segmentCapabilities, • Ability to engage and collaborate across all stakeholder groups at all levels of seniority, • Facilitation and presentation skills, • Strong organizational techniques and ability to prioritize, • Exemplary written and verbal communication skills, • Ability to operate and thrive autonomously, • Adaptability and agility, enthusiasm for change, • Commercial and operational mindsetQualifications, • Bachelors or Master's degree in Organizational Development, HR or relevant discipline coupled with previous experience implementing OD programs, • Minimum 3 years' experience in People and Culture function with experience in designing and implementing OD programs and practices that shift culture and capability, • Demonstrated experience in implementing diagnostic tools and assessments (360, personality profiling, engagement, etc.)