Family Outreach & Enrollment Manager - Queens
1 year ago
New York
Job DescriptionFollow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is mostly located in Queens, in-person. Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities. Deliver powerful results To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Manager with a Bachelor's Degree with 4-6+ years of experience and a background in project management, sales, or customer service with a proven record of building and maintaining strong relationships with customers or external audiences. • Bilingual proficiency in English and Spanish, Bangla, Hindi, or Mandarin is highly preferred. Speaking another language besides English is required., • Demonstrate strong and professional communication skills, both verbal and written, • Be highly proficient in Google Suite (Sheets, Calendar, Docs) to organize information, manage schedules, and support outreach operations, • Maintain exceptional attention to detail and the ability to independently manage and analyze data (through use of pivot tables and index-matching), • Exhibit flexibility, resilience, and a results-oriented approach to achieving goals, • Be motivated to engage directly with families through in-person outreach, canvassing, tabling, and promoting Zeta in the community, • Develop and implement strategies to engage with prospective families in our community, • Lead project planning efforts for outreach initiatives by creating detailed project plans, setting milestones, tracking progress, and proactively addressing risks and roadblocks., • Build and maintain relationships with community-based organizations on behalf of Zeta Charter Schools, • Plan and execute engagement events for prospective families, • Support with our random admissions lottery and enrollment processes, • Collect and analyze data to optimize outreach strategy and tactics ensure that the team is optimizing strategies and tactics, • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details We offer great benefits: • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace, and a free Headspace subscription, • MacBook Air, and specified monthly reimbursement for use of mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team