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ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions Senior Operations Lead Position Overview HUB International is seeking an experienced operations leader to serve as the Senior Operations Lead for our Workforce Solutions division. This role oversees the P&L for the practice, working collaboratively with sales and service leaders on revenue performance, invoicing, profitability, and budget management. The Senior Operations Lead will also manage all operational processes, analytics, systems, and vendor relationships that support the practice and enable our consulting teams to deliver exceptional client service. Primary Responsibilities Financial Management & P&L Accountability • Oversees P&L activities for the Workforce Solutions Consulting practice, including budget management and expense oversight, • Develop and manage annual budgets in collaboration with practice leaders and the finance department, • Monitor revenue performance against targets and coordinate expense management across practice leaders who oversee their individual team budgets, • Provide regular revenue and expense reporting and meet monthly with finance to forecast MTD and YTD financial performance, • Participate in strategic project pricing decisions to ensure profitability while maintaining competitive positioning Analytics & Performance Management • Lead all analytics and reporting for the practice, providing data-driven insights to drive business decisions., • Track and analyze consultant utilization rates and productivity metrics., • Monitor profitability metrics at multiple levels: by project, by division within Workforce Solutions, and overall practice performance., • Produce regular management reports and dashboards that enable leadership to assess practice health and identify opportunities. Revenue Operations & Invoicing • Oversee the complete invoicing cycle, ensuring timely and accurate billing to clients each month., • Coordinate with the sales team to ensure proper project setup and information flow to support accurate invoicing., • Manage the monthly time entry process in EPIC financial system, working with division leaders to ensure consultant compliance with billable and non-billable hour reporting., • Monitor accounts receivable and collections activities, serving as the point of escalation for overdue client payments., • Track and analyze revenue and sales data to provide insights that drive business decisions. Revenue Sharing & Cross-Functional Coordination • Manage and oversee the revenue sharing program with field locations/regions for referred business., • Serve as the operational liaison between Workforce Solutions and HUB regions., • Coordinate with finance, IT, and sales teams to ensure seamless operations and information flow., • Build and maintain strong relationships with practice leaders to support their operational needs. Client Contract Management • Serve as the authorized signatory on all client contracts for the practice, • Partner with sales and legal counsel to ensure master services agreements and statements of work are properly structured and align with project scope, • Review contracts to ensure required components are in place and terms align with practice standards, • Coordinate with legal counsel on high-risk provisions (liability, etc.) to determine appropriate risk levels for HUB, • Manage the full portfolio of client contracts and contractual obligations Operational Systems & Technology Management • Partners with service leaders to manage the full lifecycle of contractor relationships, from hiring and background checking through contracting and ongoing budget management., • Manage all operational technology for client service delivery (RFP, affirmative action, handbook, survey, and subscription platforms), • Own all vendor contracts and relationships, including annual evaluation, renewal negotiations, and contract management for all practice technology., • Coordinate with Corporate IT on technology budget items and ensure proper funding allocation for division tools., • Manage annual procurement of compensation data, including surveys and subscription services required for compensation consulting engagements., • Partner with national employee benefits operations division on shared technology platforms and process improvements, • Continuously evaluate technology needs and ROI to ensure tools align with practice requirements and client service delivery. Qualifications Required • Bachelor's degree in Business, Operations Management, or related field, • 8+ years of operations experience, preferably in professional services or consulting environment, • Proven track record of managing P&L and operational accountability in a complex organization., • Strong analytical skills with experience creating meaningful metrics and dashboards., • Experience with project-based billing, revenue operations, and financial processes, • Demonstrated success managing vendor relationships, contract negotiations, and technology procurement., • Proficiency with operational platforms and financial systems (experience with EPIC, Monday.com, or similar tools preferred), • Excellent cross-functional collaboration and stakeholder management skills, • Strategic thinking combined with hands-on operational execution capabilities Preferred • Experience in human capital or benefits consulting, • Knowledge of professional services operating models and pricing strategies, • Background in analytics, business intelligence, or performance management, • Experience implementing and optimizing operational systems and processes. Key Competencies • Operational excellence and process optimization, • Analytics and data-driven decision making, • Financial acumen and business judgment, • Strategic thinking with tactical execution, • Influence without direct authority., • Vendor management and contract negotiation, • Problem-solving and escalation management, • Cross-functional leadership What Success Looks Like • Revenue targets consistently met or exceeded with strong collections performance., • Accurate and timely invoicing and billing processes, • Comprehensive analytics that provide actionable insights on utilization, profitability, and practice performance, • Optimized technology tools with well-managed vendor relationships and cost-effective contract terms, • Operational systems and processes that enable team productivity and exceptional client service delivery., • Effective budget management with optimized expense allocation, • Strong partnerships with practice leaders and cross-functional teams, • Proactive identification and resolution of operational challenges before they impact the business. JOIN OUR TEAM Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $130,000 to $175,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

SUMMARY The Tax Senior/Supervisor position is a senior Level 3 tax professional performing advanced accounting, payroll and income tax return preparation with supervisory responsibilities over one or more junior Tax Associate or Tax Accountant employees. Level 3 increases exposure to more complex areas for experienced tax professionals converting this knowledge into tax planning and business advice. It is a dual discipline position doing work in both business accounting and individual income tax return preparation. The position has both hands-on production responsibilities and supervising responsibilities. The Tax Senior/Supervisor is directly responsible to maintain the financial books and tax records and prepare financial statements for multiple business clients and perform comprehensive business and individual income tax return preparation by completing the work themselves and/or delegating work to staff under their supervision. The position focuses on advance accounting and tax preparation as well as training and reviewing staff work while directly advising individuals and businesses on income tax compliance and deduction strategies to minimize their tax liability. It requires a sufficient understanding and application of Generally Accepted Accounting Principles (GAAP) Accounting Standards Codification and Internal Revenue Code with the ability to prepare financial statements and income tax returns in accordance with the rules and regulations. The job necessitates building relationships with clients while overseeing and providing on-going support and mentorship to staff coupled with critical thinking skills to analyze different accounting and tax positions and make a decision as to the best option or solution for clients. The position offers career progression to a manager role. RESPONSIBILITIES The Tax Senior/Supervisor is responsible to deliver the complete set of accounting and income tax preparation, tax planning and advisory services to multiple business and individual clients. The Tax Senior/Supervisor is responsible for the preparation of advanced accounting GAAP financial statements and the more complex business and individual income tax returns. The position is responsible to prepare all types of business entity tax returns including: sole proprietorships, C corporations, S corporations, partnerships, LLCs, SMLLCs, trusts, estates, gift and nonprofits. The Tax Senior/Supervisor has expanded responsibilities to assist with taxpayer representation in the case of IRS or state audit inquiries. The Tax Senior/Supervisor is responsible to review work delegated to Tax Associates or Tax Accountants under their supervision as well as train staff in technical standards and firm procedures to: (a) document financial books and records compliant with state statutes and IRS recordkeeping regulations, (b) facilitate the preparation of financial statements, (c) substantiate tax return income and deductions, and (d) provide a reconciled audit trail from financial books and records to tax return reporting. The position is responsible to maintain a broader technical knowledge base of accounting standards and the Internal Revenue Code. ESSENTIAL FUNCTIONS QuickBooks Bookkeeping – Obtain client monthly bank statements, credit card statements, loan statements, fixed asset records and payroll records and assemble the Business Organizer. Perform data entry of transactions into QuickBooks desktop or QuickBooks On-line (QBO) accounting software. Post adjusting journal entries to the general ledger to record and maintain proper account balances. Record all tax adjustments to the QB data file to keep client QuickBooks in sync with the tax return. Account Analysis and Reconciliation – Prepare bank reconciliation and reconciliations of credit cards and loans to monthly statements. Prepare account analysis workpapers for accounts receivable, advances, prepaids, inventory, fixed assets, intangible assets, accounts payable, credit card payable, accrued liabilities, leases, loans payable and equity accounts. Reconcile general ledger accounts to ensure appropriate balance sheet and income statement classification. Examine any discrepancies and resolve with adjusting journal entries posted to the general ledger. Financial Statements - Prepare GAAP-compliant financial statements that include a balance sheet, income statement, cash flow statement and statement of changes in equity substantiated by Business Organizer account analysis and reconciliations. For financial statements requiring full disclosures, prepare notes to the financial statements in accordance with Accounting Standards Codification (ASC). Sales Tax Accounting - Prepare Illinois Form ST-1 Sales and Use Tax Return and reconcile to sales tax payable. Accounts Payable Accounting - Perform accounts payable bill entry and vendor payment. Sole Proprietorship and SMLLC - Prepare, document for review and e-file Schedule C Profit and Loss from Business for sole proprietorships, independent contractors and single-member limited liability companies. Business Partnership Income Tax Return – Prepare, document for review and e-file Form 1065 U.S. Partnership Income Tax Return including Schedule K-1 Partner’s Share of Income, Deductions, Credits, etc., and Form IL-1065 Partnership Replacement Tax Return and related extensions and estimated tax payments. Business S Corporation Income Tax Return - Prepare, process for review and e-file Form 1120S U.S. Income Tax Return for an S Corporation including Schedule K-1 Shareholder’s Share of Income, Deductions, Credits, etc., and Form IL-1120-ST Small Business Corporation Replacement Tax Return and related extensions and estimated tax payments. Business C Corporation Income Tax Return - Prepare, process for review and e-file Form 1120, U.S. Corporation Income Tax Return and Illinois Form IL-1120 Corporation Income and Replacement Tax Return and related extensions and estimated tax payments. Nonprofit Return - Prepare, process for review and e-file Form 990, Return of Organization Exempt from Income Tax and Attorney General Form AG990-IL Illinois Charitable Organization Annual Report and related extensions and fee payments. Advisory and Tax Planning - Identify accounting process improvement and tax saving opportunities. Assist Tax Supervisor or Tax Manager with communicating compliance related advice on accounting process improvement and tax planning strategies to clients. Participate in implementation. Taxpayer Representation - Assist Tax Manager with responding to Internal Revenue Service and Illinois Department of Revenue tax return inquiries and audits. Participate in case resolution. Education BA Experience 5-10 Years Certification CPA – PTIN required Software QuickBooks Desktop, QBO, ProSeries, Adobe Acrobat Pro, Microsoft Word and Excel Category

Job Title: Office Manager Location: Chicago, IL (100% onsite) Industry: Non-Profit Compensation: $25 – $27 / hour (Contract-to-Hire) Work Schedule: Monday–Friday, 8:30 AM – 4:30 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring for our client, a well-established organization within the compliance industry. The organization offers a collaborative, close-knit office environment with direct exposure to executive leadership and opportunities to build a specialized and valuable skillset. Job Description: The Office Manager will play a key role in supporting daily business operations and providing direct administrative and financial support to leadership. This position is responsible for overseeing office functions, maintaining financial records, coordinating vendors, and assisting with membership and event-related activities. This is an excellent opportunity for someone who enjoys wearing multiple hats in a small, team-oriented environment. Key Responsibilities: Administrative & Office Operations: • Maintain and organize company records, including financial and corporate documentation, • Coordinate preparation and filing of internal documents such as reports, forms, and compliance materials, • Manage office supply inventory and place orders as needed, • Handle incoming mail, phone calls, and general office correspondence, • Coordinate shipments and deliveries, ensuring cost-effective and timely processing, • Liaise with building management to address office maintenance, safety, and operational needs Accounting & Bookkeeping: • Support day-to-day bookkeeping activities including invoicing, payments, and deposits, • Process accounts payable and accounts receivable transactions, • Assist with reconciliation and ensure accuracy of financial records, • Maintain organized financial documentation and reporting Membership & Data Management: • Assist with maintaining and updating member or client records within internal systems, • Support billing processes and follow up on outstanding payments, • Help onboard new members/clients and ensure accurate data entry Event & Conference Coordination: • Support planning and execution of company events and conferences, • Manage registration tracking and attendee communications, • Assist with preparation of materials and onsite coordination as needed, • Travel to conferences periodically (travel expenses covered) Additional Support: • Assist leadership with ad hoc projects and operational initiatives, • Provide general administrative support to ensure smooth day-to-day operations Qualifications: • Minimum of 2+ years of experience in an administrative or office management role, • Exposure to accounting or bookkeeping functions required, • Experience in nonprofit or association environments preferred, • Strong written and verbal communication skills, • High level of organization, attention to detail, and ability to multitask, • Ability to handle confidential information with discretion, • Proficiency with Microsoft Office and general business systems (accounting software experience a plus), • Self-starter with a dependable and professional work ethic Additional Details: • Contract-to-hire opportunity with strong potential for long-term placement, • Reports directly to executive leadership, • Modern office environment in downtown Chicago Perks: • Direct exposure to executive leadership, • Stable, essential industry with long-term growth potential, • Tight-knit team environment with strong collaboration, • Opportunity to build both administrative and financial skillsets #Admin2

Accounts Receivable: work with off-side Bookkeeper to create all invoices and ensure the due dates are correct for the Bookkeeper to collect payments from merchants. Refunds; help Bookkeeper prepare all documents through our refund policy and enter credit memos for merchants. Entry Level Bookkeeper

Territory for this opportunity : Oak Park, Forest Park IL Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: * Competitive base salary, bonus, plus promotional incentive opportunities * Car allowance (mileage reimbursement for candidates in CA) and cell phone provided * Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be part of a purpose driven organization that supports communities and associates * Specialized sales training * Individual as well as team-based selling * Opportunity to learn different ethnic segments * Monthly and annual sales rewards and recognition * Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES * Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. * Seek and qualify prospects following company account stratification goals. * Research customer business needs and develops a mix of products and service to meet needs. * Evaluate market trends and recommend products to customers, based on business needs and goals. * Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. * Answer customers' questions about products, prices, availability, and product use. * Provide product information and practical training to customer personnel. * Drive personal vehicle to customer accounts, conventions, company meetings, etc. * Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. * Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). * Participate in company functions, promotions, customer visits, and customer events. * Attend and participate in general sales and district meetings. * Engage in ongoing training sessions. * Assist with the training of new employees as requested. * Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. * Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. * Other duties may be assigned. QUALIFICATIONS Required Education/Experience Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications Bi-Lingual Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years) Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement * Submit to pre-employment testing (Drug Screen, Background Check). * Must sign Sysco Protective Covenants Agreement. * Reside or willing to relocate to the geographical vicinity of territory. Professional Skills * Basic PC skills and proficiency with MS Office. * Ability to read, write, speak English. Competencies * Building Trust * Building Customer Loyalty * Follow-up * Sales Ability / Persuasiveness * Managing Work * Adaptability * Communication #LI-CN1 Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Job DescriptionDescription: Medical Biller / Coder Northwestern OB-GYN Consultants (NOGC) Chicago, IL Northwestern OB-GYN Consultants is seeking an experienced Medical Biller/Coder to join our busy private OB-GYN practice. This role is responsible for accurate coding, charge entry, claims submission, payment posting, and accounts receivable follow-up to ensure timely reimbursement. Responsibilities: • Accurately assign CPT, ICD-10, and HCPCS codes, • Manage OB global billing, deliveries, procedures, and gynecologic services, • Code and bill ultrasound services (Level I, Level II, Dopplers, etc.), • Submit claims electronically and resolve rejections/denials, • Post insurance and patient payments, • Monitor and follow up on outstanding AR, • Communicate with providers regarding documentation and coding clarification, • 2+ years of medical billing and coding experience required, • OB/GYN experience strongly preferred, • Strong knowledge of CPT, ICD-10, and HCPCS coding, • Epic EMR/billing experience required, • CPC or equivalent certification Required

Job DescriptionDescription: Job Title: Senior Staff Accountant Department: Finance FLSA: Exempt Status: Full Time Reports to: Controller Customary Days: Monday - Friday Customary Hours: This role may require occasional work on evenings, holidays, and weekends, depending on business needs. ABOUT BLUE PLATE CATERING: For 40 years, we have been Chicago’s most trusted partner for catered events, daily food service, and delivery. We’re a preferred partner to the city’s best special event venues from great halls and historic landmarks to downtown galleries. We partner with organizations to bring businesses and leisure travelers to the city as well as custom, daily dining solutions for Chicago’s top businesses. Our headquarters, Larkin Hall, is a state-of-the-art facility located in Chicago’s West Loop. From our Fulton Market home, we’re mere minutes from downtown. The company is a fun, exciting place to work with a dynamic atmosphere centered of providing daily specialized food services. The Accounting Manager position is a critical part of our finance team. In this role you will have the opportunity to learn about food service and the catering business. There are opportunities to advance within the department while developing relationships with key in-house department personnel and those who we depend on from our finance partners. The finance group strives to be keep a friendly, open environment while taking pride in what we do. We seek a new member to our team to help us achieve our vision of timely, accurate reporting that makes a difference in how Blue Plate Catering operates. POSITION SUMMARY: The Senior Staff Accountant will work within a small team and supervise the daily accounting activities of the department including but not limited to payables, receivables and invoicing. This position will also work closely with the Controller and other department managers on the month-end close, financial reporting and analysis in support of achieving the company’s financial goals. Essential Functions: Supervisory Responsibilities: • Oversee the accounting staff responsible for payables, receivables, and invoicing., • Recommend training programs for new staff and identifies training needs for current staff., • Establishes internal controls and guidelines for accounting transactions., • Creates and enters journal entries for payroll, month end accruals, depreciation, etc., • Reconciles and audits balance sheet accounts to ensure compliance with accrual based accounting., • Assists the Controller in the production of periodic financial reports; ensures that the reported results comply with GAAP., • Responsible for filing monthly sales tax returns., • Provides financial analysis with an emphasis on revenue and cost trends versus budget., • Performs other related duties as necessary or assigned., • Works closely with the Controller to ensure department goals are being met., • Partner with Sales/Kitchen/Warehouse Departments to ensure compilation of accurate final billing and the collection of accounts receivable. Attend and work Blue Plate functions as needed. Requirements: Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required. • Bachelor’s degree in Accounting or Business Administration or other related discipline from an accredited college or university., • Minimum 3 years of demonstrated ability to manage accounts payable, accounts receivable, closing books on a monthly basis and preparing financial reporting and analysis., • Experience in Food Services, Hospitality or Manufacturing a plus., • Accounting System: Great Plains, PlateIQ, COGS-Well, CaterXpert,, • Financial analysis: Budget v Actual, inter-department cost reviews, • Ability to demonstrate strong affinity for Blue Plate’s mission: Our mission is to “care more” for others through food and service experiences that turn our partner’s vision into reality., • Must be able to read and communicate in English., • Solid knowledge of the Generally Accepted Accounting Principles., • Highly organized with strong attention to detail., • Must be dependable and responsible., • Demonstrates initiative and is results orientated., • Strong interpersonal and analytical skills., • Strong computer skills that include proficiency in Google and Microsoft Office Suite applications, with expert proficiency in Excel. Experience with CaterXpert and Great Plains, a plus., • Excellent verbal and written communication skills., • While performing the basic functions on this job, the employee is regularly required to talk or hear., • Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to; remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper ream, mail, etc.), • The employee must occasionally lift and/or move up to 20-25 pounds., • At times, may require more than 40 hours per week to perform the essential duties of the positions., • The employee frequently is required to stand, sit; use hands to feel; reach with hand and arms; and stoop, kneel, or crouch., • Onsite position based at our Chicago headquarters, • Internal office space. Salary Range: $80,000 – $90,000 annually, based on experience and qualifications. Benefits Overview At Blue Plate Catering, we live our core value: We Care More by offering a comprehensive benefits package that reflects our commitment to supporting our team’s well-being and growth. Benefits include medical, dental, and vision insurance, a 401(k)-retirement plan, and paid time off (PTO) with sick leave. Additional perks such as commuter benefits, Flexible Spending Accounts (FSA), free meals, and pet insurance options ensure our team feels valued. We also offer wellness rewards, an Employee Assistance Program (EAP), and resources to help you thrive in work and life. Blue Plate Catering complies with all applicable federal, state, and local laws governing non-discrimination in employment, including protections related to race, color, religion, sex (including sexual orientation, gender identity, or pregnancy), national origin, age, disability, or genetic information.

Job Description Customs Brokerage Import Manager. Licensed Required Department: Customs Brokerage Level: Manager/Supervisor Overview: Salary Range: $85,000–$125,000 Position Summary The Import Manager directs and manages the activities of the import department within a branch, ensuring all import activities—both transportation and customs brokerage—are in compliance with regulatory requirements. ResponsibilitiesEssential Duties and Responsibilities • Establish, oversee, and continuously improve import process flows in conformance with applicable rules, procedures, and company policy., • Develop internal SOPs and maintain KPIs for efficient management of inbound freight, including timely recovery and handover to brokers., • Collaborate with sales to create customer-specific import handling procedures, especially during new customer onboarding., • Ensure accurate documentation is created and transmitted to government agencies. Provide timely responses to customs, customer, and internal inquiries regarding classification, duty rates, documentation, and other import regulations., • Represent customers to CBP as needed., • Maintain current knowledge of CBP and other agency regulations, incorporating changes into departmental processes and ensuring employees receive proper compliance training., • Organize, update, and disseminate client data (rate agreements, HTS classification, POA, IRS, Customs Bond data, etc.) for proper system updates., • Review and enhance account profitability, billing accuracy, and timeliness., • Arrange transportation, warehousing, or distribution of imported products, balancing transit times and profit opportunities. Negotiate contracts/rates with delivery agents., • Prepare monthly reports for management., • Train and onboard new staff., • Conduct entry audits., • Support accounts receivable collections when needed. Customs Brokerage Responsibilities In certain branches, the Import Manager oversees customs brokerage activities and functions as the broker of record. Responsibilities include: • Serving as the licensed broker responsible to US Customs., • Interfacing with government agencies and maintaining positive relationships., • Maintaining customer bond and power of attorney files., • Performing post-entry functions such as tariff concessions, refunds, duty drawbacks, credits, and issue resolution., • Managing the audit program to ensure continual compliance., • Conducting audits and assessing import compliance on all customs brokerage files., • Supervise Import Supervisors and staff., • Interview, hire, and train employees., • Plan, assign, and direct work., • Appraise performance, reward, and discipline employees., • Address complaints and resolve problems in accordance with company policies and applicable laws. QualificationsEducation and Experience • Associate degree required; bachelor’s degree preferred., • Minimum 5 years of experience handling imports., • At least 3 years of supervisory experience., • Equivalent combinations of education and experience may be considered. Customs Broker License, • A Customs Broker’s License is required in small and medium-sized branches where the Import Manager directly oversees CHB functions., • A license is preferred but not required in larger branches where a licensed broker has direct CHB responsibility., • A Customs Broker’s License is required Essential Job Functions • Strong customer service and communication skills with the ability to handle a wide range of people and inquiries., • Excellent organizational and time management skills., • Ability to manage multiple priorities and lead a profit center., • Capable of reporting on revenue generation, profit, and loss. Benefits A comprehensive benefits package is offered, which may include: • Medical, Dental, and Vision coverage beginning the 1st of the month after hire., • 401(k) with company match., • Flexible Spending Accounts., • Life and AD&D Insurance., • Short- and Long-Term Disability., • Tuition Assistance Program., • Commuter Benefits.

Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Customer Service Representative position, as part of the Customer Success department, accurately enters orders on the software and technology team to meet business and customer need. This individual provides customer support via the telephone, internet and email and handles all customer inquiries and resolves support issues for order processing, warranty or billing, etc. Maintain post-sale contact with customers to facilitate a positive and productive long-term relationship. POSITION SCOPE • Accurately resolve customer calls/emails in a timely manner while providing a high-quality customer experience, and documenting in system(s) as required., • Efficient in navigating multiple systems and utilizing troubleshooting skills to find the best resolution available for the customer on the first call., • Meet/Exceed adherence to schedule at 90% or above to drive an efficient customer experience., • Accurately enter new orders for products, services, and renewals, and documenting in system(s) as required. Create or modify Support quotations when needed., • Follow up in a timely manner on existing orders to receive information needed to complete order., • Collaborate with team members and other departments to provide customers with a full- service experience, while providing them with knowledge of their resources., • Complies with all company policies and procedures; maintains respectful relationships with coworkers, • Coordinate with other departments (CRM, Order Entry, Sales, Accounts Receivable, Sales Enablement, etc.,) in handling purchase orders and providing service to customers., • Complies with all company policies and procedures; maintains respectful relationships with coworkers., • Assists with training and daily coordination and collaboration with other teams and departments., • Reports customer issues and customer complaints to management., • Other tasks and duties as assigned. QUALIFICATIONS • High school degree or equivalent, • 1-3 years' experience in customer success/account management in support of revenue clients is necessary., • Strong troubleshooting and analytical ability Self-starter, positive, creative problem solver., • Ability to manage multiple customers' demands with excellent time management skills., • Strong organizational and project management skills., • Thrives in fast-paced environments, embraces challenges with a "can-do" attitude, is independent and demonstrates proactive strong problem-solving skills., • Passionate about understanding and solving customer needs with a strong history of customer outcome focused roles., • Effective interpersonal and written and verbal communication skills., • Detail oriented with accurate data entry skills., • Preferred experience with GoTo phone system or similar platform., • Preferred experience with Oracle Business Suites and at least beginner level Microsoft Word and Excel., • Proficient PC and technical/software skills. WORK ENVIRONMENT • This role is remote and only open to candidates currently located in the United States and able to work without sponsorship., • It requires a suitable space that provides a private and quiet workplace., • Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS • Perform tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization., • Prolonged sitting with sustained visual focus on digital screens, requiring the ability to interact at a typical working distance., • Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials., • Occasionally adjust position or move within the workspace to reach, retrieve, or access items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds., • Travel requirements: Minimal (less than 10%) This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. 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Job DescriptionDescription: Corporate Coverage Company is the accounting division for a family of recycling service and waste diversion entities. Privately owned and operated since 1976, we maintain a physical presence in six states: Illinois, Indiana, Tennessee, Mississippi, Florida, and Texas. We are currently seeking a full-time Accounts Receivable Clerk to join our team at our Chicago corporate office. This is a great opportunity to gain insight into financial reporting in the growing servicing and manufacturing industry. We offer room for growth, cross-department mobility, and company benefits. Primary Responsibilities - HIGH VOLUME • Accurately enter check and ACH payments daily, • Reconcile cash posted in the system with bank balances, • Follow up on outstanding invoices and resolve discrepancies, • Communicate with managers and customers via phone, email, and mail, • Maintain up-to-date records and customer account information, • Investigate and resolve payment discrepancies promptly, • Prepare monthly and weekly AR reports for assigned entities, • Collaborate with internal teams to ensure timely collectionRequirements:, • 2+ years of experience in Accounts Receivable/Accounts Payable (required), • Strong attention to detail and high level of accuracy, • Excellent problem-solving and organizational skills, • Fast and efficient data entry abilities, • Proficiency in Microsoft Excel (required), • Experience with accounting software and Microsoft Office Suite, • Ability to work in a high-volume, deadline-driven environment Full-time employees are eligible for a competitive compensation package, including: • 401(k) with company match, • Medical, dental, and vision insurance, • Company-paid life and AD&D insurance, • Voluntary life and short-term disability insurance Schedule: • Monday to Friday (Full-Time)