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Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance The Resale Revolution Starts With You! As a Crossroads team member, you will represent our brands promise: to offer a fun, fashion-centered, and affordable shopping experience to our communities. What Youll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you arent just impacting the planets future- you are impacting your own. • We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey., • Youll learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.You are:, • A Team Player. You are as enthusiastic about the success of others as you are about your own success., • Authentic. You are your unique self!, • Fashion-focused. You eat, breathe, and sleep style. Fashion is life., • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!, • People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.You will:, • Engage. You get to meet new people, every day! Greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in., • Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!, • Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when its difficult., • Be Compassionate. You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them., • Be Reliable. You will show up to work on time and ready to go!, • Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed., • Enjoy Organizing. Cleaning, organizing, and merchandising are all parts of the job and help create the best possible shopping and working environment.Perks: Health + Wellbeing We will: • Support your wellbeing. We care about our employees holistically and offer sick paid time off., • Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon., • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments., • Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable., • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.Minimum Requirements:, • Must be able to work a minimum of 12 hours per week., • Have an interest in fashion and current trends. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Training & development, • Vision insurance PART-TIME POSITION WAGE RANGE: $21.00-$25.00 PER HOUR Help Keep Our Stores Safe and Welcoming As a Crossroads Security Floor Associate, youll help provide a safe working environment for our teams and a positive shopping experience for our customers. Crossroads locations are fast-paced lively second-hand clothing retail stores where customers buy and sell their gently used fashion. What youll do: You will balance keeping Crossroads secure and safe while also acting as a welcoming presence and guide to our guests as they come in the front door. Exceptional customer service and good judgment are a must. Some experience in loss prevention and de-escalation techniques is preferred. You are: • Experienced. Youre a pro at providing un-armed surveillance., • Team-oriented. Youre a people-person who loves working as a team., • Compassionate. You embody our core values of service, inclusion and education and take a human-centered approach when resolving conflict., • A Problem-solver. You are quick to come up with solutions when issues arise., • Calm + Friendly. You have a calm but focused presence. Youll be the first and last person our customers see, setting the tone for their experience with our brand., • Respectful. You understand professional boundaries in the workplace.You will:, • Provide a physical, yet friendly, presence. You will offer security support at all times while providing genuine hospitality and warmth., • Welcome customers. You will welcome, direct, and educate customers., • Anticipate + Respond. You will work to de-escalate any disruptive incidents in collaboration with your leadership team., • Be a team-player. You will communicate well with all staff to deliver the best customer experience possible., • Assist on the floor. You may be tasked with keeping the sales floor clean and tidy during downtime, or with putting clothes out on the sales floor.Perks: Health + Wellbeing We will: • Support your wellbeing. We care about our employees holistically and offer sick paid time off., • Prioritize health & wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon., • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments. Youll also participate in a quarterly Security Virtual Meeting where youll be able to share ideas and learn alongside fellow security employees from stores across the country!, • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.Minimum Requirements:, • Prior experience in security (1 year+), • Must be authorized to work in the United States. About Crossroads One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like working in a fun, positive environment, youll enjoy a career with us!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance WAGE RANGE: $23.00-$27.50 PER HOUR The Resale Revolution Starts With You! Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. Minimum Requirements: • Prior experience in retail management as an Assistant, Department, or Store Manager (1-2+ years), • Have a good eye for fashion and current trends., • Must be able to work a minimum of 31 hours per week., • We have clear paths for promotion and several routes you can take as you embark on your second-hand management journey., • Youll learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.You are:, • A Team Player. You are as enthusiastic about the success of others as you are about your own success., • Authentic. You are your unique self!, • Fashion-focused. You eat, breathe, and sleep style. Fashion is life., • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!, • People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others., • A Trainer. You enjoy explaining how things work and have patience when teaching others., • Ambitious. You want to become a second-hand retail Store Manager and are ready to be mentored!You will:, • Engage. You get to meet new people, every day! Lead by example- greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in., • Prioritize + Delegate. There will be a lot coming your way from running breaks to noticing lines- youll need to use your team to get everything done and run the store like a well-oiled machine!, • Be Customer-focused. You will guide your team to help customers learn how we work and try selling! Each customer has different needs and its up to your team to help them out., • Be a Mentor and Coach. Youll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!, • Be Transparent. You will have clear and consistent communication with your manager. Partnership is a cornerstone of our leadership philosophy- two heads are better than one! We all bring unique perspectives to problem-solving!, • Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when its difficult., • Be Compassionate. You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them., • Be Reliable. You will show up to work on time and ready to go!, • Support your physical + mental health. We care about our employees wellbeing and offer a mental health day in addition to sick PTO., • Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Encourage you to live your best life by taking vacation time!, • Offer you a set schedule with 2 consecutive days off., • Give you incentives when you work during the holidays. We give you overtime pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon, • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments., • Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable., • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.About Crossroads One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us! #HP123

Assistant Designer, Textiles SAUSALITO, CA Serena & Lily is searching for an Assistant Designer to join our tight knit Design Team at our Sausalito Headquarters. Our ideal candidate has a strong work ethic, is eager to learn and brings to the table a technical skill set that will allow them to hit the ground running. This role is responsible for assisting in all textile developments ensuring that quality, accuracy and on time execution are paramount from concept to production. This role reports into the Senior Designer. Product development is collaborative and tactile so ability to work in person is imperative. RESPONSIBILITIES: • Support the development of all textile categories., • Create design specifications for seasonal collections across products including bedding, bath, beach, and other soft goods., • Produce scaled renderings in Photoshop for visual presentations., • Translate creative concepts into precise, technically accurate specifications., • Develop layouts and adapt original artwork to suit textile product requirements., • Build and maintain BOMs and technical specifications in Backbone PLM., • Partner with factories and agents to ensure product quality and consistency throughout the development cycle., • Review lab dips, strike-offs, and development samples with a sharp eye for detail, ensuring accuracy against specs and cohesion with existing product lines., • Manage product development submissions and maintain fabric libraries., • Assist with seasonal assortment reviews and presentation setups., • Identify opportunities for innovation in production techniques, materials, and design processes., • Research new ideas, materials, and trims to inspire and support seasonal concepts., • Monitor market trends and competitive activity to inform product direction., • Stay organized and up to date with calendar deadlines and milestone changes. QUALIFICATIONS: • BFA in Textile Design, Fashion Design, or related field., • 1-3 years’ experience in textile design, fashion design or product development., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), • Detail Oriented – from producing technically accurate specs to evaluating color, you have an eye for detail and commitment to quality, • Quick Learner and a self-starter – seeking assistance when faced with challenges and finding the right resources to finish tasks., • Highly organized – thrives in fast past environments by keeping a meticulous eye on all the balls in the air at one time, able to anticipate the next step and effectively self-manage their time., • Problem Solver – you see a problem, and you solve it. Highly adaptable in a dynamic environment., • An ability to listen well and follow direction, asking for clarity when needed., • Team player – ready to lend a hand, no matter the task, • You build strong and mutually respectful cross functional relationships COMPENSATION: • $70-80k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills., • Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.