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Job Description Job Summary: The Customer Service Representative (“CSR”) role is responsible for providing support and assistance to Bankers Fidelity’s policyholders and providers by handling high-volume inbound calls, addressing inquiries, resolving issues efficiently and providing detailed information about benefits, claims, and policy provisions. Emphasis will be placed on achieving a one call resolution to ensure the highest level of customer satisfaction. In this role, the CSR will be an ambassador of Bankers Fidelity’s mission to deliver exceptional insurance solutions with accuracy, integrity, empathy, and professionalism. The CSR will uphold Bankers Fidelity’s core values of customer-centricity, accountability, and continuous improvement by providing reliable and compassionate service to Bankers Fidelity’s policyholders and other internal/external stakeholders. The CSR will demonstrate the ability to communicate effectively and resolve issues promptly to reinforce the trust and confidence policyholders place in Bankers Fidelity, ensuring their experience aligns with the ongoing promise of quality service and support. Key Responsibilities: • Customer Service: o Handle high volume inbound customer inquiries via phone, ensuring prompt and professional service. o Provide accurate and comprehensive information about insurance policies, benefits, and coverage. o Resolve customer complaints and issues within a single call whenever possible, aiming for one call resolution. • Claim Adjudication: o Demonstrate a thorough understanding of healthcare and other applicable insurance claim adjudication processes to accurately address and resolve policyholder inquiries and issues. o Assist providers with claim(s) processing, including guidance for claim submission, clarifying reimbursement procedures, and ensuring compliance with Medicare and industry guidelines. o Educate customers about the claim adjudication process and policy details. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Daily Operations: o Maintain accurate and up-to-date records of customer interactions and transactions. o Collaborate with other departments, including Medicare Supplement Claims Examiners, Ancillary Examiners, and other stakeholders to ensure seamless service delivery. o Identify and escalate complex issues to the appropriate department for further resolution. o Demonstrate Bankers Fidelity’s commitment to integrity, empathy, and professionalism in every customer interaction. • Training and Development: o Stay informed about industry trends, CMS guidelines, and company policies related to Medicare Supplement and all other applicable insurance. Qualifications: • Experience: o Strong knowledge of Medicare Supplement and other applicable insurance policies o Healthcare claim adjudication processes o Experience handling high-volume inbound calls with a focus on one call resolution. • Knowledge: o Excellent communication and interpersonal skills. o Proficiency in using customer service software, databases, and tools. o Strong problem-solving skills and attention to detail. o Ability to work independently and as part of a team. • Education: o High school diploma or equivalent Skills: • Customer Service Excellence: Ability to provide exceptional customer service by understanding policyholder needs, addressing concerns promptly, and ensuring a positive customer experience. • Communication: Strong verbal and written communication skills to convey information clearly and effectively to policyholders and providers. • Empathy and Patience: Demonstrated ability to empathize with policyholders and providers, showing patience and understanding in all interactions. • Problem-Solving: Aptitude for identifying issues, evaluating options, and implementing effective solutions in a timely manner. • Attention to Detail: Keen attention to detail to ensure accuracy in handling customer information, claim(s) processing and maintaining records. • Industry Knowledge: Up-to-date knowledge of Medicare Supplement insurance, Centers for Medicare, and Medicaid Services (CMS) guidelines and claim adjudication processes. • Technical Proficiency: Familiar with customer service software, databases, and other relevant tools to manage customer interactions and records. • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Adaptability: Flexibility to adapt to changing industry trends, company policies and policyholder needs. • Team Collaboration: Capability to work collaboratively with colleagues and other departments to achieve common goals and ensure seamless service delivery. Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds

Job Description Job Title:Product Manager Job Type: Contractor Location: Remote Job Summary: Join our customers team as a Product Manager and play a pivotal role in shaping complex, high-impact products. In this expert position, you will leverage your deep product management expertise to develop realistic, challenging task prompts and ensure the highest standards of excellence. Bring your passion for communication and innovation to a dynamic, remote-first environment. Key Responsibilities: • Design and develop high-fidelity product features and workflows using insights from advanced analytics platforms., • Create and refine difficult, realistic task prompts to drive continuous product improvement and foster innovation., • Collaborate closely with cross-functional teams, utilizing tools such as Slack, Gmail, and Calendar for seamless project execution., • Analyze user data and feedback through Mixpanel and other analytics tools to inform product decisions., • Establish and maintain detailed rubrics to evaluate product quality and team effectiveness., • Demonstrate exceptional problem-solving skills in addressing complex product challenges and user needs., • Minimum of 2+ years of hands-on product management experience, particularly with Calendar, Gmail, Mixpanel, and Slack., • Demonstrated expertise in developing high-fidelity, realistic product experiences and task prompts., • Strong proficiency in both written and verbal communication, with a keen attention to detail., • Proven track record of collaborating within remote, cross-functional teams., • Experience designing and applying rubrics to product development or assessment processes., • Analytical mindset with the ability to make data-driven decisions using modern analytics tools., • Experience in high-growth or expert-level product management roles., • Prior work in customer-centric, innovative SaaS environments., • Background in creating scalable systems for task prompt generation and assessment.

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone! The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: • Be the "front line" to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately., • Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery., • Follow standard operating procedures (SOP), • Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed., • Your team will:, • Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team., • Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements., • Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)., • Quote and invoice client shipments with responsibility to their P&L, • 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus), • Bachelor's Degree preferred, • Able to adapt to new technology and can thrive in a fast-paced environment, • Effective time management - be able to properly prioritize and manage a large volume of tasks, • Attention to detail, • Ability to effectively seek and receive feedback, • Effective communication both verbally and in writing in client facing interactions, • Teamwork and relationship-building, • Orientation towards working smarter and adopting best practices and standardization, • Problem-solving capabilities, • Fluent in English, • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.

Job Description As a Flight Software Test V&V Engineer on the Test & Infrastructure team, you will play a critical role in verifying and validating autonomous aircraft software prior to flight. The team is responsible for architecting, building, and maintaining the simulation and test infrastructure required to ensure system performance, safety, and certification readiness. This role focuses on validating flight software across multiple integrated environments, including Software-in-the-Loop (SITL), Hardware-in-the-Loop (HITL), and on-aircraft systems, ensuring robust performance under both nominal and off-nominal conditions. Key Skills • Strong analytical thinking and debugging capability, • Systems-level understanding of integrated hardware/software environments, • Attention to detail in test execution and documentation, • Effective communication across multidisciplinary engineering teams Key Responsibilities, • Verify flight software functionality across SIL, HITL, and on-aircraft test environments, • Develop and execute test plans aligned with system requirements and certification objectives, • Author detailed test procedures for ground and flight test operations, • Design, develop, and maintain automated test scripts within the test ecosystem, • Support functional, integration, and requirements-based testing for certification readiness, • Contribute to scalable and repeatable automated test frameworks, • Support the development and maintenance of simulation and test infrastructure, • Install, configure, and troubleshoot hardware and software components in lab environments, • Ensure fidelity and reliability of integrated test systems, • Work cross-functionally with flight software, systems, and hardware engineering teams, • Investigate anomalies, perform root cause analysis, and drive issues to resolution, • Author clear problem reports, reproduction steps, and verification artifacts Basic Qualifications, • 3+ years of professional experience in software testing, • 3+ years of experience with Python and exposure to C++ build systems, • 3+ years of experience testing integrated hardware/software or mission-critical systems, • Experience writing problem reports, test procedures, and reproducibility steps, • Hands-on experience with laboratory electrical test equipment (e.g., oscilloscopes, logic analyzers, digital multimeters), • Demonstrated experience performing root cause analysis Preferred Qualifications, • Experience working with robotics or safety-critical systems, • Experience developing automated test pipelines using tools such as Gitlab CI/CD, • Experience with Julia language, • Hands-on experience developing and executing tests in SITL/HITL environments, • Familiarity with certification-focused testing and formal verification processes (e.g., DO-178C, MIL-HDBK-516)

Job Description Are you an experienced BCBA ready to lead a team, shape clinical quality, and make a lasting impact? At Centria Autism, our Directors of Clinical Services are more than managers, they're mentors, collaborators, and drivers of clinical excellence. This is your opportunity to lead ABA services in a dynamic, mission-driven environment where quality comes first, staff are supported, and children thrive. Compensation & Incentives – Earn a base salary of $100,000–$105,000, plus bonus opportunities (typically averaging $2,500/month). Why Lead with Centria? • Lead with Impact – Oversee clinical teams and client care, ensuring high-quality ABA therapy that is compassionate, individualized, and evidence-based., • Support a Team That Cares – Coach and guide Supervising Clinicians (BCBAs) and Behavior Technicians with consistent feedback, hands-on modeling, and regular check-ins., • Built-In Support Systems – Partner with Area Directors, operations leaders, and the Clinical Excellence Team to ensure your teams and families have what they need to succeed., • Assent-Based, Ethical ABA – Champion a clinical model rooted in assent, Practical Functional Assessment, and Skills-Based Treatment, fully integrated into Centria's systems., • Career Growth That's Clear – Gain access to advanced leadership training, clinical forums, and opportunities to move into area leadership roles., • Support Systems Wherever You Land, • Clinical Directors, Area Clinical Directors, and Clinical Excellence Leaders, • Dedicated scheduling, admin, and operational support, • Peer network across markets for connection and mentorship, • We Invest in You – From CEU stipends and paid CEU days to exclusive internal training events, we're serious about keeping you sharp and helping you level up., • Perks That Actually Matter – Annual, all-inclusive vacation for two, early wage access, 401k with company match, and full benefits package. Your Role & Impact as a Director of Clinical Services • Drive Client Progress – Support your team in making data-driven decisions by reviewing treatment plans, monitoring outcomes, and ensuring every child receives individualized, evidence-based care., • Mentor Clinical Teams – Lead, coach, and develop Supervising Clinicians through regular case reviews, performance feedback, and ongoing support to ensure consistent, high-quality therapy., • Lead Clinical Excellence – Use Centria's internal tools and standards to evaluate treatment fidelity, supervision practices, and clinical impact across your team., • Deliver Targeted Training – Facilitate skill-building workshops and group training for Supervising Clinicians and Behavior Technicians to enhance clinical performance and maintain best practices., • Collaborate Across Functions – Partner with Area Directors and Operations Leaders to align staffing, caseloads, compliance, and service quality across your region., • Support Elevate Growth – Contribute to the development of future clinicians by supporting our Elevate practicum supervision and mentorship program., • Champion the Centria Experience – Conduct caregiver check-ins and ensure families feel supported, heard, and engaged throughout their journey with Centria.What You'll Need, • Experience That Matters – At least 3 years of experience working with children diagnosed with autism spectrum disorder in a clinical setting., • Leadership Background – 3+ years of supervisory experience preferred, OR a strong track record of successful case oversight and Behavior Technician mentorship at Centria (minimum 2 years), with preference given to those who have mentored practicum students., • Crisis Management Skills – Experience navigating challenging clinical situations and supporting teams through high-stress moments is highly valued., • Clinical Fluency in Best Practices – Familiarity with Practical Functional Assessment (PFA), Skills-Based Treatment (SBT), and assent-based ABA practices preferred. At Centria, clinical leadership is about more than managing caseloads; it's about shaping the future of care. Apply today and take the next step in your leadership journey. Centria is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description Remain a critical part of the legal industry while putting your legal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Digital Reporter. In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or other legal proceeding. This is a high-demand career that offers flexible schedules, ongoing support & mentorship, & high earning potential. ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be successful. Digital Reporters (DR)’s are not shorthand reporters or stenographers, and no stenographic tools or training is required. Responsibilities: • Managing the proceedings as an independent arbiter of the record, • Swearing in witnesses and acting as Notary of the State, • Generating a clear and complete recording of the proceeding using high-fidelity audio technology, • Obtain your own digital audio equipment, • Obtain state notary We Offer: • Career in high demand - access to the widest pool of work in the industry - you’ll have opportunities for hybrid assignments across the US & Canada., • Superior Engagement & Support - online community supports our reporters and encourages them to make the most of their contract and earning potential, • FLEXIBLE WORK SCHEDULE – One of the excellent benefits of working as a Digital Reporter is choosing assignments that match your schedule. You set your own hours Apply Today! Company DescriptionAs a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for digital reporters - and we'll support you every step of the quick & easy process to becoming eligible to do the job.As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing.\n\nLitigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for digital reporters - and we'll support you every step of the quick & easy process to becoming eligible to do the job.

Job Description Job Summary: At Bankers Fidelity, we’re not just about policies; we’re about empowering people, fostering trust, and building long-lasting relationships. As a Bookkeeping Specialist-Policyholder Services & Loyalty, you'll be at the heart of this mission. This isn’t just a numbers role – it’s about making a tangible impact in the lives of our clients and team members. In this role, you’ll be entrusted with the vital responsibility of ensuring that policy contract changes are processed accurately and communicated seamlessly to agents, policyholders, and internal stakeholders. Your attention to detail, communication skills, and passion for problem-solving will be key to your success here. This position is ideal for someone who thrives in a collaborative environment and enjoys a balance of data analysis, reporting, and interaction with others. At Bankers Fidelity, your work will truly matter – and your contributions will help us continue to protect the dreams and futures of our clients. Key Responsibilities: Essential duties and responsibilities include but are not limited to the following: • Accurate Policy Management:Ensuretimelyandaccurateprocessing of policy contract changes,maintainingprecision and consistency across all data., • Clear Communication:Serve as a liaison between internal teams, agents, and policyholders, effectively communicating any updates or changes to policies in a clear and professional manner., • Data Analysis & Reporting:Regularly analyze policy data and generate reports to track changes,identifydiscrepancies, and ensure all information is up-to-date and aligned with company standards., • Collaboration Across Teams:Work closely with agents, internal stakeholders, and other departments to ensure seamless policy updates and resolve any issues or inquiries that may arise., • Problem-Solving & Troubleshooting:Take initiative inidentifyingpotential issues and proactively resolve them, ensuring a smooth workflow and client satisfaction., • Process Improvement:Continuously contribute ideas for improving workflows and efficiency in policy processing, helping to streamline operations and improve overall team productivity., • Associate degreerequired; bachelor's degree preferred. Work experience will be considered in lieu of education., • A minimum of two years of experience in bookkeeping or a related field., • Proven ability to manage multiple priorities efficiently., • Excellent verbal and written communication skills., • Proficiencyin MS Office and familiarity with bookkeeping software., • Exceptional problem-solving skills and attention to detail., • Detail-Oriented:Exceptional attention to detail and accuracy in processing and managing policy contract changes and financial data., • Strong Communication Skills:Ability to clearly communicate complex information to both internal teams and external stakeholders, ensuring all parties arewell-informed., • Problem-Solving:A proactive approach toidentifyingand resolving issues, with the ability to think critically and make decisions to keep operations running smoothly., • Organizational Skills:Strong organizational abilities to handle multiple tasks simultaneously, manage priorities, and meet deadlines in a fast-paced environment., • Data Management & Reporting:Proficiencyin working with data, generating reports, andmaintainingaccuraterecords using spreadsheet software and internal systems., • Collaboration:A team player who thrives in a collaborative environment, working effectively across departments to achieve common goals., • Adaptability:Ability to quickly adapt to changes in processes, tools, or workflows, staying flexible and open to new challenges., • Technical Proficiency:Comfortable with bookkeeping software, Microsoft Excel, and other data management tools. Experience with accounting systems is a plus. The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Job DescriptionSalary: Based on Class Standing INTERN @ SPACEWORKS At SpaceWorks Enterprises, we specialize in next-generation high-speed flight systems,humanand robotic spacecraft, as well as entry, descent & landing technologies. Our core competencies include conducting preliminary design of aerospace concepts, performing detailed multidisciplinary engineering analysis, developing commercial aerospace software, prototyping spacecraft hardware components, and conducting market and economic research within the aerospace industry. We serve clients from the Department of Defense, NASA, and the commercial space sector. Position Overview: SpaceWorks is seeking a creative and tech-savvy software sales Intern for Fall 2026 (August - November). This role involves crafting compelling narratives around our aerospace engineering software to effectively engage our customers. You will play a key role in developing content that will showcase our innovative products.Given the nature of our work, US Person status is required. The position is located 100% onsite at our Atlanta, GA office and is a seasonal, full-time (hourly) position. Application will close at 5pm ET on May 8th A DAY IN THE LIFE • Creative Storytelling: Gain a deep understanding of our aerospace software products to craft meaningful narratives that resonate with our target audience., • Promotional and Educational Content: Execute a strategy for developing promotional and tutorial content made for technical experts who will use our aerospace software products including trajectory flight simulation & optimization, hypersonic propulsion system design, liquid rocket engine design, and high-fidelity computational fluid dynamics., • Collaboration: Work closely with sales, studios, and engineering teams to bring your creative vision to life, creating impactful and lasting promotional and informative content. WHAT WE ARE LOOKING FOR • Currently pursuing a degree (BS or MS) in Engineering, Marketing, Public Relations, Communications, or related field, • Seeking a candidate with some engineering understanding., • Experience crafting marketing narratives for niche products, particularly in technical fields., • Strong written and verbal communication skills with a knack for simplifying complex concepts., • Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)and Windows operating systems., • Must be available for 40 hours per week during Fall 2026 (August - November)., • US Person Requirement: Must be a U.S. citizen or Permanent Resident due to the nature of our work., • Onsite Requirement: This internship is 100% onsite in Atlanta, GA. Check out our website to learn more about us and apply so that we can learn more about you! SEI Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Implementation is an essential differentiator for Invoca and a critical time in the customer journey. As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading Call Tracking and Analytics solution across a portfolio of customers. Reporting to the Senior Manager, Implementation, you will manage projects spanning four customer segments, ensuring a seamless onboarding experience that drives product adoption and long-term success. About the Role: This individual contributor role requires strong project management, product expertise, and communication skills to effectively guide customers through technical implementations while balancing multiple engagements. This role supports teams in the US and the UK. You will play a key role in delivering exceptional business value by optimizing onboarding processes, developing best practices, and collaborating cross-functionally to support customers in achieving their goals with Invoca. As a strategic thinker and problem solver, you will contribute to the continuous improvement of the implementation function and help scale processes to meet the evolving needs of a growing SaaS organization. You Will • Project & Portfolio Management: Oversee a portfolio of customer implementation projects, ensuring timely completion and successful execution., • Customer Engagement: Collaborate with customers to understand business objectives and tailor implementation strategies to their needs., • Product Expertise & Training: Become an expert on the Invoca platform, training customers on core functionalities, integrations, APIs, and webhooks., • Technical Implementation Support: Assist customers in deploying Invoca's JavaScript, integrating with MarTech platforms, and optimizing workflows., • Process Optimization: Identify and implement best practices to enhance efficiency, scalability, and customer experience., • Stakeholder Collaboration: Partner with Sales, Sales Engineering, Product and Customer Success to ensure smooth handoffs and consistent customer communication., • Issue Resolution & Risk Mitigation: Quickly identify potential issues, escalate as necessary, and proactively resolve challenges to ensure a positive onboarding experience., • Customer Advocacy: Gather insights from onboarding experiences to advocate for feature enhancements and inform product development., • Tracking & Reporting: Maintain accurate project records, track milestones, risk and ensure adherence to implementation Service Level Objectives using project management and CRM tools., • Global Market Alignment: Maintain an early-morning Eastern Time (ET) schedule to provide direct implementation oversight and real-time consultation for UK and European customers., • Agentic AI Exposure: Lead the deployment of Agentic AI workflows, ensuring autonomous agents are properly integrated into the customer's broader MarTech ecosystem.You Have:, • 2+ years of experience in a customer-facing, project management, or implementation role for a SaaS or technology company., • Regional Availability: Residency in the Eastern Time Zone with a consistent ability to start the workday during early morning hours to support international accounts., • Proven ability to manage multiple customer projects with strong prioritization and time management skills., • Professional experience or deep familiarity with implementing Agentic AI frameworks, autonomous agents, or LLM-driven automation., • Deep product expertise and the ability to translate complex technical concepts for both technical and non-technical audiences., • Strong interpersonal and communication skills, capable of discussing both technical details and business strategy., • Ability to follow structured processes while adapting to customer needs and business objectives., • Strong analytical skills with a data-driven approach to decision-making., • Ability to think critically, solve complex problems, and work well under pressure., • Experience with CRM and project management tools (e.g., Salesforce, Jira).Bonus Qualifications, • Experience with marketing technologies such as Google AdWords, Google Analytics, Salesforce, and Adobe., • Technical background with working knowledge of HTML, JavaScript, CSS, and other web-related languages., • Background in telecom, automotive, marketing, mobile, or digital media industries., • Experience in the affiliate marketing space., • Familiarity with Agile project management methodologies. Salary, Benefits, & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - $77,000-$95,0000 / plus annual bonus DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job Description Overview The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities • Leads and executes consistent daily product maintenance routines in the store, • Directs, leads and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction, • Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner, • Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed and merchandised, • Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization, • Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing, • Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning, • Remains informed and involved in all areas of visual presentation (maintenance, merchandise processing and merchandising) through daily communication with all specialist working in the store, • Actively works to improve product knowledge and shares information with customers and the store team, • Provides regular feedback to the General Manager and Store Managers specifically related to training, follow up and coaching opportunities during a daily touch base meeting, • Demonstrates a strong understanding of and actively supports inventory accuracy, • Checks email at least two times per shift and ensures staff is also committed to timely communication, • Drives initiatives, motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives, • Engages with customers to solve their organizational challenges, • Is accountable for achieving sales goals in partnership with the store team We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: • Rewarding pay to recognize the value you bring to the team., • Competitive health, dental, and vision plans to keep you and your loved ones well., • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity., • Unique "1equals3" website for easy access to your benefits information and company updates., • We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)., • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program., • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes., • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!)., • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions., • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications • College degree preferred, • 2-5 years merchandising experience preferred, • Strong computer skills, • Understands retail is an ever-changing industry and requires flexibility in scheduling We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, p

At Atlantic American, we believe that exceptional customer service is the cornerstone of building lasting relationships and trust.In this dynamic role, you'll be the face of our Group Market division, managing inquiries, resolving issues, and going above and beyond to create a seamless, positive exp

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, p

The Claims Examiner I is responsible for adjudicating individual and group voluntary benefits claims, including Critical Illness, Accident, Hospital Indemnity, Short Term Disability, Short Term Care, and Life products.This role ensures the accurate entry of claims data while conducting thorough revi

Are you passionate about delivering exceptional service and building lasting relationships? As a Customer Service Representative (CSR) at Bankers Fidelity, you'll be a key player in driving customer satisfaction and fostering loyalty.

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, p

Our technology powers the world's economy and our teams bring innovation to life.We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities.If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know:

You will build strong, long-term relationships with school districts and teaching associations and develop specific, needs-based sales recommendations for their employees, highlighting the benefits of American Fidelity's insurance products. National Presence American Fidelity conducts business with

FIS Post Trading Platform Technical Business Analyst.FIS technology powers the world's economy and our teams bring innovation to life.We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities.FIS Post Trading Platform (PTP), formerly known as Torst

While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past.

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, p

ABOUT US: Fidelity Partners is a Inc. Fidelity offers competitive salaries and benefits packages. Join our Team Fidelity Partners provides equal employment without regard to race, color, religion, sex, national origin, age, disability, or in accordance with applicable federal state, and local laws (

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.We started Oscar in 2012 to create the kind of health insuran

We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.We started Oscar in 2012 to create the kind of health insuran

The Abney Group, Inc who have been established and in business for over 10 years, is looking to add a.Part time or Full-time Georgia P&C Licensed Customer Service Representative.This is an exciting opportunity for anyone wanting to.We hope it's you! Apply today!.Must currently possess an active Ge

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Room Attendant / Cleaner] - Up to $18.Start (Weekly pay + Full Benefits) / Part-time or Full-time Hours / Multiple Shifts Available - Hospitality Staffing Solutions, located renowned for its commitment to excellence, works with a diverse array of properties, ranging from boutique hotels to luxury r

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Crestline Hotels & Resorts - JobID: J6a35a2018eef4d7a9cd64fabbbf7d6e7-1 [Room Attendant / Cleaner] As a Housekeeper at Crestline Hotels & Resorts, you'll: Clean guest rooms and public areas, ensuring high standards of cleanliness and guest satisfaction; Maintain inventory of cleaning supplies and re

Travel + Leisure - - Responsibilities: Clean resort units including sleeping quarters, kitchens, bathrooms and living rooms; Make beds and clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies; Replenish supplies such as kitchenware and toiletries; sort, counts, folds, and carries line

Waste Pro - - Responsibilities: Safely drives truck to deliver and pick up waste containers and recycle bins used by the public in accordance with Company procedures and DOT guidelines.Performs daily pre and post trip inspections as set forth by Waste Pro procedures and DOT guidelines.Completes Saf

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Cleaner] - Competitive Hourly Rate ($23-$30 per hour) / Fully Flexible Scheduling (Morning, Afternoon, Evening, or Night) - As a Housekeeper at Sittercity, you will: Clean and maintain the cleanliness of designated areas in the household; Dust and polish furniture and fixtures; Vacuum and mop floors

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Atria Senior Living - - Responsibilities: Clean public areas and residents apartments, including bathrooms, kitchens, patios & windows, floors, furniture, and common areas; Perform all housekeeping duties including: Distributing laundered articles and linens; Changing beds; Cleaning public restroom

The Scion Group - - Responsibilities: Maintain the physical condition of the property according to SOPs and Industry standards; Perform routine housekeeping activities such as sweeping, mopping, dusting and polishing; Sweep and remove debris from the curbs, parking areas, walkways and stairways; No

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Crestline Hotels and Resorts - - Responsibilities: Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.Empty wastebaske

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists