Front desk agent jobs in West Valley City, UtahCreate job alerts

GreyStar - Salt Lake Crossing [Front Desk Agent / Concierge] As a Resident Services Coordinator at GreyStar, you'll: Provide effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions; Coordinate all res

Regal Entertainment Group - JobID: 8e4b308c-b546-4b49-8ec5-c315d642c03b [Front Desk Agent / Concierge] As a Team Member at Regal Entertainment, you'll: Be responsible for ensuring the guests receive exceptional service; Upsell/suggestive sell Premium Viewing Experience (3D, RPX, IMAX); Operate, prep

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $14 - $16 hourly Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready, • Handle customer complaints as necessary, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programsQualifications:, • Exhibits working knowledge of Microsoft Office and reservation management systems, • High school graduate, GED recipient, or equivalent, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills, • Comfortable taking telephone calls and mitigating stressful situations, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferredAbout Company La Quinta Inn SLC Airport is more than just a hotel – we're a community dedicated to providing outstanding hospitality to our guests and a fulfilling work experience for our team members. Conveniently located near Salt Lake City International Airport, we are committed to offering comfortable accommodations and exceptional service to travelers from around the world.

Job DescriptionBenefits: • 401(k) Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests. Benefits (based on hours worked per week) Daily Pay get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) Employee Assistance Program Employee Wellness Program Mental Wellness Sessions Minimum Qualifications • Exceptional customer service skills, • Basic computer skills, • Excellent verbal and written communication skills, • Must present self in a professional manner regarding dress and groomingPerformance Expectations, • Responsible for greeting and serving all guests in a courteous and professional manner, • Organize, confirm, process, and conduct guest check-ins/check-outs, • Ensures the safety and security of our guests and associates

Job Description The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent! Shifts are from 3PM to 11PM. Days of the week are flexible. Pay starts at $13.00! Objective: Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel. Principal Roles and Responsibilities: • Full Uniform and professional appearance at all times, • Responsible for Front Desk Cash at all times during shift, • Go above and beyond to create a great check-in and check-out guest experience, • Complete all tasks on Front Desk Shift Checklists, • Complete all brand required trainings, • Maintain Cleanliness and organization of lobby area at all times, • Maintain Cleanliness and organization of the front desk and back office areas, • Detailed communication throughout all departments, • Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift., • Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.

Job DescriptionCome join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Sugar House. Position is full-time, Monday to Friday, shifts are 3pm-11pm. No experience required, but higher pay for FOSSE knowledge/experience. Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests. Benefits (based on hours worked per week) Daily Pay get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) Employee Assistance Program Employee Wellness Program Mental Wellness Sessions Minimum Qualifications • Exceptional customer service skills, • Basic computer skills, • Excellent verbal and written communication skills, • Must present self in a professional manner regarding dress and groomingPerformance Expectations, • Responsible for greeting and serving all guests in a courteous and professional manner, • Organize, confirm, process, and conduct guest check-ins/check-outs, • Ensures the safety and security of our guests and associates

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: • Greet and check-in guests in a friendly manner, • Assist in taking reservations, pre-registrations, and room blocking, • Assist large groups upon arrival, • Assist guests in finding dining, shopping, and other "hidden gems" nearby, • Be the first to handle and resolve guest issues, • Process payments according to procedure, • Upsell additional facilities and services, • Performs all check-out tasks, • Ensure all cash, checks, and credit card balances at the end of each shift, • Answer questions and address guest needs and requests, • Communicate internally with other departments when necessary to resolve a guest concern or request, • High school Diploma or equivalent, • Credit Card handling experience preferred, • Hotel Front Desk experience preferred, • Experience with hotel reservations software preferred, • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction, • Positive, upbeat demeanor, • Excellent written and verbal communication and organizational skills, • Team-oriented, • Ability to stand for 8 hours at a time, • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $14 - $16 hourly Responsibilities: • Work with the housekeeping staff to ensure rooms are ready for new guests, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Mitigate customer complaints as needed, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card informationQualifications:, • Working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills, • High school diploma, GED, or equivalent, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferredAbout Company Come and join our team at the beautiful Holiday Inn Salt Lake City in Utah!

Job DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Compensation: $17 - $20 hourly Responsibilities: • Lead operations at the front desk and make sure guests have an exceptional stay, • Make sure to adhere to the front desk budget and put in orders for office supplies as needed, • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies, • Gather financial information and generate occupancy reports for the general manager, • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaintsQualifications:, • Have superb communication skills, management skills, and multitasking skills, • Applicants must have a high school diploma or GED, • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired, • Hospitality experience of at least 1 year is required for this role, • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar positionAbout Company Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West’s leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year. The company provides comprehensive expertise across the full hospitality lifecycle—from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience. Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.

Job DescriptionAre you looking for a rewarding career in the hospitality industry to demonstrate your excellent customer service skills and local expertise? Our thriving hotel is looking for a friendly and trustworthy individual to be our new concierge. You are the first person to meet guests upon arrival and will be responsible for checking in guests, making reservations, recommending local activities or restaurants, arranging transportation and any other tasks as needed. Our ideal applicant has exceptional attention to detail and a strong desire to ensure that our visitors have a wonderful stay at our hotel. Apply now if this describes you!Compensation: $15-16 DOE Responsibilities: • Address issues and complaints from guests and find an appropriate answer, • Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses, • Coordinate events, excursions, and transportation for hotel guests as needed, • Serve as a point of contact for guests who seek assistance or information, and listen to their wishes and needs, • Greet guests when they arrive and ensure their bookings or reservations are accurateQualifications:, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Must have graduated high school, received a GED or equivalent, • Comfortable taking telephone calls and mitigating stressful situations, • Local knowledge of the area to recommend restaurants and activities to guests, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skillsAbout Company Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West’s leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year. The company provides comprehensive expertise across the full hospitality lifecycle—from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience. Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.

Job DescriptionDescription: Currently seeking dynamic and motivated individuals for the position of Front Desk Supervisor to join our team. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. You must be willing to go the extra mile to keep our guests satisfied, and you must also be able to manage a variety of tasks at the same time. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you. Weekdays, Weekends, and Holidays are required. Shift will be 3:00 PM - 11:30 PM. As a supervisor schedule flexibility is key as you might cover other shifts, as needed including the morning shift, mid-shift, overnight/night audit. • Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs., • Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff., • Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary., • Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports., • Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill., • Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest., • Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties., • Increase level of guest satisfaction by delivery of an exceptional product through employee development., • Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates., • Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security., • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner., • Ability to accurately use various office and accounting software., • Maintain regular attendance., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working., • Maintain a friendly and warm demeanor at all times., • Set the standard for guest relations at the Front Desk., • Ensure logging and delivery of all message's packages and mail in a timely and professional manner., • Be aware of all rates packages and promotions currently advertised., • Be familiar with all in-house groups., • Be able to perform all duties of Front Desk Agent., • Set example for other associates be the team leader establishing and maintaining good interdepartmental communication and teamwork with fellow associates and other departments within the hotel., • Overseeing all problem resolution matters in the absence of Rooms Division Manager., • Increasing level of guest satisfaction by delivery of an exceptional product through employee development., • Maintaining and correct procedures for credit control, financial transactions, security of financial assets, and guest security., • Responding and resolves guest requests, complaints, or questions in a courteous and timely manner., • Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner., • Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Ensure that associates are at all times attentive friendly helpful and courteous to all guests' managers and all other associates., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting planning and execution., • Help maintain productivity levels at or above budgeted standards., • Perform any other duty as required by management., • Assist in training of new hires and current associates on a regular basis. Requirements: • Supervisory experience or strong leadership qualities, • High school diploma or an equivalent credential, • Two or more years of experience working in a hotel, • Strong attention to detail and ability to meet deadlines, • Commitment to delivering excellent customer service, • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors., • Have knowledge of and assist in all emergency procedures as required., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Ability to accurately report information., • Ability to assist with various office tasks as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GreyStar - Hardware Village [Guest Service / Front Desk Agent] As a Concierge at GreyStar, you'll: Greet prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member; Answer phone calls, route all calls t

Holiday Inn - JobID: 200-333907 [Guest Service / Concierge] As a Front Desk Agent at Holiday Inn, you'll: Be responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner; Creatively and actively engage guest in an of service manner during their tr

Allied Universal - JobID: 1485640 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

Airport Terminal Services - JobID: R-109986 [Guest Service / Front Desk Agent] As a Concierge at Airport Terminal Services, you'll: Greet and assist clients' curbside, at airport gates, or arrival halls and escort them in the airport; Be knowledgeable about all airport amenities such as restaurants

Job Description The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent! Shifts are from 3PM to 11PM. Days of the week are flexible. Pay starts at $13.00! Objective: Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel. Principal Roles and Responsibilities: • Full Uniform and professional appearance at all times, • Responsible for Front Desk Cash at all times during shift, • Go above and beyond to create a great check-in and check-out guest experience, • Complete all tasks on Front Desk Shift Checklists, • Complete all brand required trainings, • Maintain Cleanliness and organization of lobby area at all times, • Maintain Cleanliness and organization of the front desk and back office areas, • Detailed communication throughout all departments, • Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift., • Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.