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Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary Arrow International is hiring two Help Desk technicians in support of corporate, US, Canada, and UK locations in addition to distributors and manufacturing locations. This role is in Brooklyn, Ohio, on-site at our corporate headquarters. This role reports to the Associate Vice President of Global IT Infrastructure. Primary Roles and Responsibilities • Monitor help desk tickets and provide solutions., • Proactively design and implement improvements to our help desk service., • Enter requisitions., • Build Personal Computers., • Work with individuals at all levels to solve their computing problems., • Learn phone system, PIs, and AS400 admin tools., • Fulfill administrative reporting requirements., • Train personnel in the use of PC hardware and software., • Install software updates and patches., • Evaluate new PC systems and related equipment, • Repairs, administers, maintains, builds, and tracks company end point equipment., • Continuously improve our Help Desk operation with new and/or improved procedures and service., • Required to maintain confidentiality in all business, employee, client, etc., matters., • Monitor day-to-day issues and correct problems., • Proactive service orientation when dealing with internal and external clients., • 2 years of professional PC repair/setup experience., • 2 years of professional training in a trade school or high school required., • Prepare solutions for technical issues., • Current Help Desk training or work experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus., • The noise level in the work environment is low., • May be required to sit for long and/or extended periods of time.

Job Description Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers. We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?! What we offer: • Remote company - work from home!, • Competitive compensation, • Flexible time off with inclusive holiday benefits, • Comprehensive medical, dental & vision insurance for employees, • 401(k) matching In general, a typical day includes: • Driving the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams, • Partnering with sales to understand client objectives, strategies, and goals; providing guidance on best practices based on platform and vertical and anticipating client needs, • Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project, • Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns, • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations, • Staying on top of the workflow and completion of tasks in our project management platform, • Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight, • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines, • Educating sales and clients on Influential's core offerings, current industry trends and technologies, • Developing and fostering strong relationships with clients, • Managing the monthly billing reconciliation process with finance, • Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues, • Ability to see the campaign execution process on a micro and macro level, • 5 - 7+ years of experience working in a digital or advertising environment required, • Strong organizational skills with the ability to handle multiple clients and priorities with discretion, • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients, • Comfortable working in a startup environment, creating organization and processes where none may already exist, • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube), • Up to date on the latest trends and innovations in the social realm, • Bachelor's degree or equivalent experience, • Experience at an agency, marketing-tech or media start-up $85,000 - $100,000 About Influential Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner. () Influential is an equal opportunity employer. Privacy Notice for California Job Applicants