Refugee English Language Training Coordinator
5 days ago
Chicago
Job Description Title: Refugee English Language Training Coordinator Location: 4822 N. Broadway Chicago, IL 60640 & 5715 W Belmont Ave, Chicago IL 60634 Schedule: Hybrid, Monday to Friday (8:30am-5:00pm) Summary: Under the general guidance of the Supervisor of English Language Training, the Refugee Vocational English Language Training Coordinator focuses on digital instruction. The digital instruction coordinator co-develops, coordinates, and teaches classes designed to strengthen English language skills and digital instruction. This is both a participant-facing role providing direct instruction, and a peer training role. The purpose of the role is to expand and strengthen existing digital instruction and integrate AI-supported tools into adult education. The training coordinator reports directly to the Supervisor of English Language Training. Individual accountabilities and work volume will be established through the development of annual success objectives, within the framework outlined below. The Refugee Vocational English Language Training Coordinator leverages industry knowledge and best practices to promote the mission and vision of Heartland Human Care Services. Supports culture development and management efforts. Why Join Us? • Make a meaningful impact on the lives of individuals seeking education and career pathways., • Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization., • Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan, • Dental insurance., • Vision insurance., • 401(k) 3% Employer Contribution., • Commuter benefits., • ProfessionalDevelopment Assistance., • Disability insurance., • Voluntary Benefits., • FlexibleSpending Account., • Life/AD&DInsurance., • Employee Assistance Program. Duties & Responsibilities • Sources and develops high-quality instructional materials and lesson plans to support the specific needs of a diverse group program participants, primarily refugees and asylees., • Recruits and enrolls participants as set out in annual success objectives, ensuring compliance with program eligibility guidelines., • Delivers culturally competent instruction, both online and in person, to program participants with special attention to literacy skills and the unique needs of individuals with interrupted formal education., • Develops and provides relevant life skills instruction to reduce barriers to employment including but not limited to public transportation ride-along, workplace tours, hands-on practice opportunities and digital literacy skills instruction., • Recruits, trains and mentors’ volunteers, program assistants, and guest speakers, including program graduates, to support participants during class and in early employment., • Tracks class attendance, participant engagement, and program outcomes, ensuring compliance with program goals, funding requirements and contractual agreements., • Communicates with program graduates at regular intervals throughout their early employment as defined by project funding requirements., • Consults regularly with colleagues, employer partners, refugee employment coalitions, other local and national refugee-specific employment programs, and experts in various career pathways to learn about best practices and support ongoing program improvement., • Collaborates with employment specialists and partnership developers to identify, cultivate, and establish external partnerships., • Maintains inventory of client support materials including but not limited to interview clothing, grooming kits, and transportation assistance., • High School Diploma or General Education Diploma is required., • Four (4) years of relevant experience working with refugee and resettlement populations is required., • Multilingual skills strongly preferred., • Ability and comfortability working with diverse populations., • Excellent oral and written communication skills. Strong networker, convener, relationship builder, and communicator with experience collaborating with diverse work teams and stakeholders., • Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner., • A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability., • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form., • Ability to work independently and remain self-motivated with minimal direct supervision. This role is eligible for a “hybrid” or “remote” work arrangement. If hybrid, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.). There may also be the availability to work from home when appropriate. Work Environment: • The noise level in the work environment is usually moderate., • The employee maybe required to work nights and weekends., • While performing the duties of this job, the employee is regularly required to talk or hear., • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms., • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.