Regional Director of Human Resources
1 day ago
Skokie
Eden Senior Care, founded in 2016, is a growing Healthcare Management company, focused on managing and operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota, Wisconsin, and Ohio. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden promotes and encourages the success of each of its employees and values the individual experience of its guests and their families. Position: Regional Director of Human Resources Job Summary: The Regional Director of Human Resources is responsible for the support and management of their local HR representatives in their regional area. Their day-to-day job is instruction, support, and assistance for all HR functions of their local indirect reports, to ensure seamless HR functionality and best practices for an exemplary Human Resource experience for all employees at their facility. Essential Job Functions: Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Duties, responsibilities, and activities may change at any time with or without notice. Operational: • Comprehend the strategic and day-to-day operations to provide consultation on and develop tracking plans and compliance for onboarding, responding to complaints, garnishments, DOL requirements, employee files, compensation and benefits, and other local HR responsibilities., • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance., • Acts as an advisor/coach by providing HR expertise and guidance on HR policies, disciplinary matters, and when appropriate on HR-related matters – coaching, counseling, performance management, career development, resource planning, succession planning, employee relations, and employee engagement and retention., • Works directly with facilities to assist/support them in carrying out their responsibilities on personnel matters, day-to-day activities, and other HR-related issues, as well as stepping in to help train or other issues as needed., • Assist local HRs in HR-related audits by government agencies or third-party auditing firms as needed., • Help guide, reeducate, and perform performance reviews or PIPs as needed with HRs in their region – both for employees there and the local HR themselves., • Responsible to be the first option for direction, training, or general questions for all local HRs and otherwise be a resource for best practices at the local HR level., • Onboard, train, support, and reeducate local HRs as needed, and report back to upper management any issues at the local HR level., • Tasked with assisting with, planning, and/or managing projects along with eh VP and the Corporate HR team to improve the overall HR experience and streamline or improve current processes., • May serve as local HR contact or fill in for facilities without HR on a short-term basis as needed., • Travel to facilities to assist, audit, or train on all HR practices as needed. Strategic: • Manages and resolves complex employee relations issues. When needed, conducts and/or supports effective, thorough, and objective investigations and escalates to Senior Leadership for the business unit to ensure consistency., • Works closely with the Human Resources leadership and employees to improve work relationships, create culture, build morale, and retention., • Helps draft and communicate new HR practices, and changes in policy, as well as shaping the future of the HR role and responsibilities for the team – specifically to update current practices for better results and compliance, and to address changes in state, federal, and other regulations., • Responsible to help create and implement, train employees and track roll out of new HR processes and procedures as defined by the VP of People Operations and other senior leadership when needed., • Helps research new requirements and trends and helps steer the course of the HR role to adapt and adjust to these new or changing objectives., • Identifies leadership and behavioral training needs for business, evaluates and monitors these training programs, and tracking plans to ensure success and completion., • Reports back to VP and RDO’s on issues or concerns at the local HR level and makes recommendations for change and/or performance improvement or termination., • Helps determine bigger picture issues for the HR role – at both the local level and globally, and with employees as well to help adjust processes at the local level to streamline the employee experience and reduce turnover where possible., • Help guide management on moving the HR roles and responsibilities into new processes or practices in order to ensure the HR role is adapting to the needs of the position as they change., • Responsible for improving the level of organization and responsiveness of the HRs to all HR initiatives from the HRs in their region., • Step in and help with all HR initiatives at the local level or higher as needed., • Other duties as assigned. Supervisory/People Management Responsibilities: • This position has no direct supervisory responsibilities. Required Education and Experience: • Bachelor’s degree in human resources or comparable combination of education and human resources-related experience., • PHR/SPHR a plus but not required., • 3 to 7 years previous human resources experience solving complex human resources matters., • Working knowledge of multiple human resource disciplines with a focus on employee relations, staffing, performance management, and succession planning. Including a solid comprehension of federal and state employment laws., • High level of computer skills with high proficiency in MS Suite products., • Excellent interpersonal skills both verbal and written., • Highly detailed and ability to analyze and interpret results to create effective solutions., • Able to work in a fast-paced environment and leverage past experience to make solid decisions for the business. Preferred Education and Experience: • PHR or SPHR certification, • 10 years related experience Physical Demands: • While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets, and bent or stand as necessary. Must be able to push, pull, move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight with a minimum distance of 50 feet. Travel: • Travel will be expected for the employee to go onsite at the facilities to follow up with their local counterparts as required or as the need arises. Working Conditions: • This job operates in a home office, and possible in a health care setting. This role requires regular walking to various locations around facilities. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines., • This role may also come into contact on occasion with guests who may have contagious illnesses. Position Type and Expected Hours of Work: • This position is management of multiple healthcare facilities that are open 24 hours a day 365 days a year. While the majority of the work will be performed in a regular office setting, 8 hours a day, 5 days a week – evening and weekend work as well as holiday, and work during inclement weather may be required. Principal Contacts: • Local HR, corporate staff. General Requirements: Must be able to execute the terms and conditions set forth in the Eden Senior Care employee handbook including, but not limited to: • Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards to supervisor., • Complies with company policies and procedures and local, state, and federal regulations., • Adheres to a Drug-Free Workplace, • Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each patient and facility guest., • Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code., • Takes positive action to ensure equal opportunity in the conduct of all business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status or any other legally protected category.