Director of Payroll and Benefits
3 days ago
Richardson
Job Description Come join our team at Three Oaks Hospice and our sister companies—Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care. Together, we share a unified mission to deliver best-in-class care to patients and families. While each organization maintains its own identity and local culture, we operate as one connected network—using shared systems and support to create a smooth, consistent, and candidate-friendly hiring experience. Why Work for Us: We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you’re looking for purpose, stability, and growth, this is the place to be. Join our team! We are looking for a passionate Director, Payroll & Benefits to join our leading team of hospice care professionals and make a difference, by listening, caring, and serving POSITION SUMMARY The Director of Payroll is responsible for the strategic leadership, management, and oversight of the organization’s payroll or benefit operations to ensure accurate, timely, and compliant payroll processing across all locations. This role oversees payroll systems, processes, and staff while ensuring compliance with federal, state, and local wage and hour regulations. The Director of Payroll partners closely with Human Resources and Accounting to support payroll integration, benefits deductions, reporting, and system file feeds. This role requires strong experience with ADP workforce payroll systems, reconciling files, data file feeds, Homecare Homebase (HCHB) and system management. This position will oversee general benefits and should have general tax knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide strategic leadership and oversight for all payroll operations, ensuring accurate and timely payroll processing for all employees across the organization. * Manage payroll systems including ADP payroll platforms and ensure effective integration with Homecare Homebase (HCHB) and other HRIS systems. * Oversee and maintain ADP file feeds and system integrations, ensuring accurate data transfer between payroll, HRIS, timekeeping, and benefits systems. * Ensure compliance with federal, state, and local payroll tax regulations, wage and hour laws, and applicable employment regulations including the Fair Labor Standards Act (FLSA). * Lead payroll audits and internal controls to ensure data integrity, proper approvals, and regulatory compliance. * Partner with Human Resources and Benefits teams to administer benefit deductions, payroll adjustments, garnishments, and other payroll-related benefit processes. * Support the administration of benefits programs from a payroll perspective, ensuring proper deductions, file feeds, employer contributions, and reporting. * Oversee payroll tax filings, W-2 processing, year-end reporting, and coordination with external payroll vendors as needed. * Develop, implement, and improve payroll policies, procedures, and internal controls to increase efficiency and accuracy. * Manage payroll reporting and analytics to support leadership with labor cost analysis, workforce metrics, and operational decision-making. * Provide leadership and development for payroll staff, ensuring high levels of performance, accuracy, and service. * Collaborate with Finance and Accounting teams to ensure proper general ledger integration, payroll reconciliations, and financial reporting. * Serve as the primary point of contact for payroll-related system issues, process improvements, and cross-departmental coordination. * Stay informed of regulatory changes and ensure payroll practices remain compliant with all applicable laws and regulations. * Oversee the administration and compliance of all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness programs, and voluntary benefits. * Manage open enrollment processes, ensuring effective communication, employee education, and seamless implementation across the organization. * Evaluate and benchmark benefits programs to ensure competitiveness, cost efficiency, and regulatory compliance. QUALIFICATIONS * Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field, or an equivalent combination of education and relevant professional experience. * 7–10+ years of progressive payroll or benefits experience, including leadership or management responsibilities. * Strong experience with ADP workforce payroll systems and payroll processing in multi-state environments. * Experience working with Homecare Homebase (HCHB) or similar healthcare payroll/timekeeping systems. * Demonstrated experience managing ADP file feeds, payroll integrations, and HRIS system interfaces. * Knowledge of payroll tax regulations, wage and hour laws, and FLSA compliance. * Experience supporting benefits administration from a payroll perspective, including deductions and reporting. * Strong analytical, organizational, and problem-solving skills. * Excellent leadership, communication, and collaboration skills. PREFERRED QUALIFICATIONS * Certified Payroll Professional or FPC preferred. * Experience in healthcare, hospice, or home health organizations. * Experience managing payroll for field-based or clinical workforces. * Working knowledge of COBRA, FMLA, FLSA and related state and federal regulations required. * Experience using HRIS systems, HCHB and ADP preferred. * Ability to travel up to 5%. * Ability to maintain confidentiality of sensitive employee and company information. * Experience being a business partner to operations groups, preferred. * Strong written and verbal communication skills, including active listening. * Ability to build strong relationships with internal and external contacts. * Strong customer service orientation. * Ability to manage multiple tasks and projects in a fast-paced, dynamic environment. * Proficiency with Microsoft Office products and web proficiency.