Medical Assistant/ Jr Care Coordinator
5 days ago
Philadelphia
Job DescriptionWhy Doc Love Homecare LLC? At Doc Love Homecare LLC?, clients arent the only people who receive exceptional careour team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If youre passionate about coordinating highquality, personalized homecare plans, join us and grow with purpose. Benefits & Perks • Competitive pay with annual merit reviews, • Flexible schedules & remotework options for careplan documentation, • Continuingeducation reimbursement & leadershipdevelopment programs, • Mileage reimbursement and companyprovided laptop / phone, • A missiondriven team that values your voice and ideas What Youll Do • Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs., • Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed., • Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members., • Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols., • Schedule like a pro: build and adjust caregiver schedules for a caseload of ~3040 clients, balancing continuity of care and employee preferences., • Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement., • Problemsolve fast: resolve urgent issues with calm, confidence, and compassion24/7 oncall rotation shared with team [if applicable]., • Lead by example: launch new cases, introduce permanent caregivers to families, and model bestpractice care techniques., • Provide handson care: assist clients with personal hygiene, mobility, light exercise, meals, housekeeping, errands, and medication reminders., • Ensure quality & safety: complete homesafety assessments, conduct routine qualityassurance visits, and document planofcare updates for the Care Manager., • Train & onboard caregivers: deliver oneonone coaching, skills refreshers, and ongoing competency checks., • Serve on the oncall rotation: triage caregiver callouts, fill urgent shifts, and resolve client concerns after hours., • Problemsolve in real time: address changes in client condition, escalate issues, and keep families informe What Youll Bring • Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required), • 12 years experience as a Care Coordinator, Client Care Manager, Case Manager, or similar rolehomecare or healthcare setting highly valued, • Strong assessment, careplanning, and documentation skills; familiarity with HIPAA and state regulations, • Proficiency with Microsoft Office and EMR/CRM scheduling software, • Excellent verbal and written communication; you build trust quickly with clients and clinicians alike, • Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fastpaced environment, • Reliable transportation for client visits; valid drivers license Ready to Champion Client Care? Bring your heart for service and talent for coordination to a company that values both. Click Apply Now to upload your resume and speak with our recruiting team!