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  • Assistant General Manager
    Assistant General Manager
    hace 3 días
    $17 por hora
    Jornada parcial
    Oviedo

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $17-19/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

    Inscripción fácil
  • General Manager
    General Manager
    hace 6 días
    $120–$140 anual
    Jornada completa
    Juno Beach

    About Ballyhoo Hospitality & Big Mamma Group: [Big Mamma Group](https://www.bigmammagroup.com/?utmsource=chatgpt.com) and [Ballyhoo Hospitality](https://ballyhoohospitality.com/?utmsource=chatgpt.com) have joined forces in a strategic joint venture to bring a new and ambitious hospitality vision to the United States market. Big Mamma Group, founded by Victor Lugger and Tigrane Seydoux, has established itself as one of Europe's most dynamic restaurant groups, with 35 locations and nearly 3,000 team members across Europe and Dubai. More than just a restaurant, Big Mamma is on a mission to create places where hospitality is heartfelt, food is abundant, and the joy in the room is something you feel before you've even sat down. Its reputation is built on three pillars: obsessive Italian sourcing, everything made in-house from fresh pasta to gelato, and a people-first culture with the company built around 'Changing People's Lives with Pizza'. Founded by hospitality veterans Ryan and Anna O'Donnell, Ballyhoo Hospitality has become a leading force in Chicago and the North Shore dining scene, known for creating feel-good restaurant experiences through inspired cuisine, vibrant atmospheres, and exceptional service. Its growing portfolio includes acclaimed concepts such as Gemini, Coda di Volpe, Sophia Steak, DeNucci's, Jackman & Co., and more. Together, Ballyhoo Hospitality & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Ballyhoo's deep operational expertise and market knowledge with Big Mamma's globally recognized restaurant concepts and distinctive brand identity. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout the US market. JOIN THE TEAM As part of bringing the joyful hospitality of Big Mamma Group to the US, we're opening an Italian trattoria in Juno Beach, Florida with Ballyhoo Hospitality. Just steps away from the waterfront, we're building a passionate team dedicated to delivering exceptional guest experiences in a high-volume and fast-paced environment. Rooted in the DNA of Big Mamma, this restaurant will be entirely unique to South Florida, and deeply inspired by the energy and lifestyle of Juno Beach. Ballyhoo Hospitality & Big Mamma Group are currently seeking an experienced General Manager to join the opening team of this new restaurant. The General Manager will lead and oversee all restaurant operations, ensuring excellence in guest experience, operational efficiency, financial performance, and team development, while embodying the values and standards of both groups on a daily basis. YOUR MISSIONS: Guest Experience & Operational Excellence • Guest Experience: Ensure outstanding hospitality and customer satisfaction across all service moments, • Quality Control: Guarantee consistency in food, beverage, and service standards, • Service Operations: Lead daily restaurant operations in partnership with the management team, • Marketing Collaboration: Partner with the marketing team on activations, events, and brand initiatives, • Compliance & Standards: Ensure full compliance with sanitation, safety, and local regulations, • Operational Efficiency: Maintain excellence in restaurant appearance, service flow, and overall operational execution Financial & Administrative Management • Financial Performance: Drive sales performance while controlling labor cost and F&B cost in line with budget targets, • Cash Management: Ensure compliance with company cash handling and reconciliation procedures, • Payroll & Scheduling: Oversee bi-weekly payroll processing and weekly staff scheduling, • Reporting & Analysis: Monitor restaurant KPIs and financial performance to support operational decision-making, • Systems & Tools: Utilize restaurant management systems and reporting tools efficiently Team Leadership & Development • Leadership: Lead teams with integrity, professionalism, and open communication, • Culture & Inclusion: Foster a respectful, inclusive, and positive working environment, • Recruitment & Onboarding: Support hiring, onboarding, and integration processes in line with company standards, • Training & Coaching: Develop and coach management and operational teams to drive autonomy and performance, • Team Development: Support internal growth, talent development, and succession planning, • Collaboration: Promote strong communication and collaboration between FOH, BOH, and management teams QUALIFICATIONS: • A minimum of 5 years of experience in leadership roles within the restaurant/hospitality industry is required., • Prior experience in leading new Restaurant Opening Operations., • Proficiency in Restaurant Management and Operations is essential., • Exceptional communication and organizational abilities are a must., • The ability to interact professionally and diplomatically with diverse business partners is expected., • Strong capabilities in managing and interpreting restaurant financials are necessary., • Fluency in Microsoft Office Suite: Word, Excel, PowerPoint, • Experience with Restaurant 365, Resy and Toast POS is a plus!, • Candidates must be legally authorized to work in the United States OUR OFFER: Full time • Competitive salary + bonus Big Mamma Group & Ballyhoo Hospitality Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Inscripción fácil
  • Assistant General Manager
    Assistant General Manager
    hace 3 días
    $16–$18 por hora
    Jornada parcial
    Orlando

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

    Inscripción fácil
  • Assistant General Manager - Juno Beach - Florida, US
    Assistant General Manager - Juno Beach - Florida, US
    hace 7 días
    $85000–$95000 anual
    Jornada completa
    Juno Beach

    Assistant General Manager Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of four years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality focused Assistant General Manager to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: The Assistant General Manager at Ballyhoo Hospitality serves as a strategic partner to the General Manager, providing comprehensive operational leadership. This role leads initiatives in recruitment and professional development of the service team—driving sophisticated marketing strategies, and meticulously auditing culinary and service standards. The Assistant General Manager is instrumental in upholding standards and leading with exceptional hospitality. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. • Direct and manage guest service operations, • Spearhead and promote restaurant programs aimed at delivering exceptional guest experiences, • Maintain and ensure the highest standards of hospitality are consistently delivered, • Execute store opening and closing procedures as scheduled, • Partner with the leadership team to ensure team members are equipped with the knowledge, resources, and tools necessary to excel in their roles, • Act as a strategic extension of the General Manager in directing the management team, • Prepare and conduct daily pre-shift meetings and develop effective floor plans, • Lead recruitment and training of all FOH staff, • Organize and oversee the staff schedules, • Complete nightly financial and incident reports, • Conduct performance evaluations that are timely and constructive, • Handle discipline and termination of employees in accordance with restaurant policy, • Coach and develop team members on all aspects of hospitality and service., • Cultivate an environment that produces successful employee retention, • Absorb hourly role when needed to benefit guest experience and success of entire team, • Conduct facility inspections and report maintenance requirements to the appropriate personnel, • Contribute and participate in Weekly Manager Meeting QUALIFICATIONS: To perform this job successfully, the Assistant General Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Minimum of 4 years management experience in the restaurant/hospitality industry required, • Must have a working knowledge of restaurant management and operations, • Excellent communication skills are essential, • A genuine interest in creating exceptional guest experiences through hospitality, • Solutions-oriented approach with the ability to support restaurant goals and objectives, • Prior experience with restaurant management software systems (i.e. Toast, Resy, Hotschedules) is preferred, • Demonstrated leadership qualities and the drive to cultivate a hospitality-focused service culture, • Ability to maintain a standing position for a minimum of eight hours per day, • Ability to reach, bend, and frequently lift up to 50 pounds Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Inscripción fácil
  • Assistant General Manager
    Assistant General Manager
    hace 6 días
    $16–$18 por hora
    Jornada parcial
    Alafaya

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

    Inscripción fácil
  • Sous Chef- Juno Beach - Florida, US
    Sous Chef- Juno Beach - Florida, US
    hace 8 días
    $70000–$75000 anual
    Jornada completa
    Juno Beach

    Sous Chef Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of two years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality and culinary focused Executive Sous Chef to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: Executive Sous Chef supports Executive Chef in overseeing kitchen operations, developing innovative menus, and creating consistency in every dish. Executive Sous Chef possesses a comprehensive understanding of the restaurant's culinary philosophy, leads with integrity and demonstrates meticulous attention to detail. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. QUALIFICATIONS: • Cultivate a respectful work environment and foster professional development for culinary staff, • Recruit and oversee the training of culinary personnel, • Manage weekly culinary team schedules, • Supervise line staff to ensure efficiency and productivity, • Manage employee performance accordance with restaurant policy, • Ensure the kitchen operates in compliance with all applicable health, safety, and hygiene regulations and standards, • Contribute to the development of a dynamic and seasonally evolving menu, • Supervise weekly inventory, purchasing, stocking and production, • Maintain and manage kitchen equipment, • Support Executive Chef in managing food and labor costs, • Facilitate effective communication among kitchen staff, front-of-house staff, and management, • Assist in the resolution of kitchen-related issues and challenges, • Ensure efficient kitchen workflow and service To perform this job successfully, the Sous Chef must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • 4 years of experience in same or similar position, • Demonstrate exceptional verbal and written communication skills., • Possess superior time management, scheduling, managerial, and organizational abilities., • Experience in managing inventory and food cost, • Experience in creative and dynamic menu development, • Food Handler Certification Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Inscripción fácil
  • Assistant General Manager
    Assistant General Manager
    hace 7 días
    $12–$15 por hora
    Jornada parcial
    Ocala

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $14-17/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

    Inscripción fácil
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