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Job Description:\n\n Job title: Security Guard Reports to: Operations Coordinator/Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills.Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02).LL124 CertificationPreferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.

Job Description Title: Family Support Coordinator Agency/Program: Freedom Village Status: Non-Exempt, Full Time Hours Per Week: 35 Salary: $50,000 -$55,000 based on experience Supervisor: Program Director Start Date:TBD Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will work full-time from the program site. Travel: Five days on-site per week and as needed. About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Freedom Village Freedom Village is a 74-unit permanent supportive housing residence operated by BFL. Located in Manhattan’s Lower East Side, the program serves survivors of domestic violence with disabilities and frail elderly individuals (55+), offering a fully accessible and trauma-informed environment. Residents receive comprehensive on-site services including case management, counseling, and occupational therapy to promote safety, healing, and long-term stability. Role Summary The Family Support Coordinator at Freedom Village plays a key role in fostering a supportive, inclusive community for families. This position is responsible for coordinating services and activities while providing comprehensive case management to support family stability, well-being, and self-advocacy. The Family Support Coordinator connects tenants with vital resources, promotes parent and family empowerment, and supports efforts to maintain permanent housing. This role requires a strong commitment to service coordination, trauma-informed care, and family-centered advocacy within a supportive housing setting. Responsibilities * Provide comprehensive, trauma-informed case management to families, including intake, needs assessments, goal planning, and follow-up. * Support families in accessing resources such as public benefits, childcare, healthcare, education, legal advocacy, and mental health services. * Assist families in navigating systems such as HRA, ACS, DOE, and housing court, and advocate on their behalf as needed. * Collaborate with on-site social work and property management teams to ensure coordinated support for tenant stability and safety. * Support caregivers to enhance their parenting skills * Develop and implement workshops, groups, and events focused on parenting, life skills, youth development, and family enrichment. * Maintain inventory and distribute age-appropriate supplies, books, and materials to support children’s development and family wellness. * Advocate and collaborate with community agencies to support child, family, and agency outcomes; including accompanying to appointments as needed. * Provide referrals and information to outside agencies related to child development, recreation, and mental health * Maintain accurate and timely documentation of all services and interactions in the agency’s case management database. * Track and report program outcomes and support compliance with funding and contractual requirements. * Participate in case conferences, supervision, staff meetings, and training sessions. Qualifications * Bachelor’s degree in Social Work, Human Services, Psychology, or a related field required; Master’s degree preferred. * Minimum of 2 years’ experience working with families, preferably in supportive housing, domestic violence, child welfare, or similar settings. * Strong understanding of trauma-informed care, family systems, and NYC social service systems. * Experience working with diverse populations including survivors of domestic violence, people with disabilities, and families facing homelessness. * Ability to work in fast paced environment * Excellent conflict resolution skills * Open to working with diverse populations * Bilingual (Spanish or ASL speaking) preferred Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The OCS IS117 Case Manager, in concert with the Community School Director and School Leadership Ensures that Mental Health services are provided to the Community. In Supervision with MH supervisors Responsible for timely and appropriate clinical support resources and referrals. Provide guidance, for assigned students and families to support their success in providing client care services. KEY ESSENTIAL FUNCTIONS • Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values., • Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed., • Ensures confidentiality and maintenance of client records in compliance with HIPAA, Policies and Procedures and licensure regulations., • Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs., • Provides direct services as Case management supports attendance outreach, parent and student resources as well as build school community, • Create, maintain as well as integrate external partnerships into the school community, • Mental Health Supervisor and CSD Program Director, • Follow-up with students and with referral organizations regarding student contact and progress with referral organization, • Develop attendance improvement strategies in consultation with school personnel to assure that attendance services are in line with those projected in the school, • Obtain student attendance information for each student daily in order to initiate the tracking and documentation of each student in cohort, • Inform CSD (Director) DOE Counselor of students in need of referral services, • Provide all required information for daily/weekly/monthly/quarterly/semester/annual/academic year reports, • Support the Parent Coordinator, CSD and leadership in marketing materials for the program, • Reach out and market the program to the families/community in order to recruit students, • Support the Program Planning of School events (i.e family events, leadership activities), • Participate in meetings/conferences with parents, School Liaison, School-based Teams/personnel and teachers for continuous dialogue communication about student’s attendance, • Input student attendance data into automated database, • Through Partnership and Networking, Outreach to outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. as resources for students, • Conduct home visits, • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionAcacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. Seedco is a national nonprofit organization that advances economic opportunity for people, businesses and communities in need. Strong Fathers, Stronger Families(SFSF-Midsouth) is a program funded through the Department of Health and Human Services, ACF. The program is designed to provide a broad array of services to promote or sustain healthy marriage and relationships (including couple and co-parenting), strengthen positive father-child engagement, and improve employment and economic stability opportunities for adult fathers (ages 18 and older). Economic stability activities include occupational skills training, career path development, employment and employment mentoring. Seedco is an affiliate of The Acacia Network, the leading Latino integrated care nonprofit in the nation, offering the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. This position pays $22.47 per hour. KEY ESSENTIAL FUNCTIONS: • Ensures connectivity and seamless transition of enrolled participants into SFSF workshops., • Will work closely with the Data Manager and Intake Coordinator to ensure effective and seamless transition for dads served from enrollee to active participant., • Will work closely with the Recruitment and Retention Coordinator to ensure program participation and retention., • Will work with the Lead Case Manager to monitor case notes and all appropriate entries into Salesforce and nForm., • Works closely with the Education Coordinator to ensure workshop schedules are adhered to and properly facilitated., • Assist in conducting enrollment including a comprehensive assessment of needs. Provide individualized case management and collaborate with job developers to address participant barriers and needs., • Enter and update participant information (services provided, incentives distributed, participant. progress) regularly through case management database., • Increase and maintain effective collaborative relationships with other community-based agencies., • Ensure the overall project goals, including number served, is met or exceeded. Bachelor’s degree; master’s preferred. • At least 5 years of relevant experience in nonprofit management, nonprofit setting, workforce development, financial empowerment., • Strong writing, analytical, interpersonal and communications skills required., • Must be organized, detail oriented and have the ability to work effectively under pressure in both a team setting and individually., • Experience working with nonprofit organizations, community groups and/or with government contracts strongly preferred. We offer a supportive work environment with opportunities for professional growth and development. Our benefits package includes competitive pay, paid time off, medical, dental, and vision coverage, and more. As an Equal Opportunity Employer, we encourage candidates from diverse backgrounds to apply.

Job DescriptionCompany Description In 1916, skillful master perfumers created a new fresh, refined and modern fragrance in a small perfumer’s laboratory in the old town center of Parma. Named Colonia, this first Italian eau de cologne expressed a new sensibility. What was most striking about it was its formula, produced exclusively with natural ingredients, and its bottle showcasing Art Deco lines. Its popularity reached its pinnacle in the 1950s during the golden age of Italian cinema, when the biggest names in the industry discovered the fragrance while in Rome for film shoots at the famous Cinecittà studios. Going beyond the Italian border and transcending time and fashion, Colonia became the exclusive perfume of high society, an unmistakable symbol of Italian elegance. The brand, which opened its first boutique in Milan in 1998, has since developed a wide range of products, including fragrances, colognes, beauty and shaving products, a home collection and leather accessories. Today, Acqua di Parma is a lifestyle brand in a high profile market, a worldwide byword for sophistication and Italian refinement. Acqua di Parma invites you today to join its North America teams. Acqua di Parma is part of the LVMH Group. Job Description BUSINESS MANAGER BLOOMINGDALE'S 59TH STREET Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional. Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity. Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care. Acqua di Parma, where timeless craft meets vibrant spirit. MISSION & RESPONSIBILITIES The Business Manager will be responsible for providing onsite retail sales support at Bloomingdale’s 59th St. NYC for Account Executive. Achieved through hands-on selling to customers, continual training and motivating of Beauty Consultants, assisting the Account Executive in planning, and executing all special event programs and follow-up training of Beauty Consultants. • Execute retail sell-through and promotional programs to achieve sales goals at Bloomingdale’s under the direction of the Account Executive., • Support Account Executive in staff development of Beauty Consultants., • Partner with Account Executive to provide new and ongoing product and sales training to in-store staff, including new programs, suggestive selling techniques, and client registration programs., • Recruit, coach, motivate, and train qualified Beauty Consultants and Fragrance Specialists on all required brand expectations (S.O.U.L. selling, Storytelling, Art of Gifting). Also tracking the training platform engagement., • Maintain the client registration and replenishment program to retain customers. Also ensuring to recruit and add all new customers to the registry., • Responsible for client registration specifics, working with Beauty Consultants, encouraging, and assisting in updating the customer files, writing notes, texting and making telephone calls to customers, and for any other administrative service., • Train staff on the proper use of promotional and sales tools (samples, gift with purchase, vial on cards, hatboxes, postcards, etc.)., • Monitor stock to determine slow selling items or products that are under-performing and train Beauty Consultants on selling through overstocks and discontinued items. Stock needs reported consistently for the needs of the business., • Maintain brand image (cleanliness, effective use of merchandising units, proper placement of product lines, etc.)., • Execute and maintain operational management of counter., • Develop and provide training and support to the Beauty Consultants to execute special events programs (masterclasses, beauty breakfasts, events, etc.)., • Responsible for personal productivity., • Coach and track Beauty Consultants performance at the counter on a daily, weekly, monthly and seasonal basis (productivity, AUS, IPT)., • Execute all visual requirements for the brand., • Monitor the performance of gift with purchase and all sampling programs. Recaps to be completed and submitted to the Account Executive at the end of the promotion., • Act as liaison for retailer management. RELEVANT SCOPE MEASURES • Achievement all sales goals –Total Counter. Personal and Beauty Consultants. Focus on the growth of average unit sale, IPT, the counter’s productivity, the dollar productivity of special events and for developing the Beauty Consultants to their full potential., • Submit weekly strategy and sales reports to the Account Executive., • Event performance tracked and recapped., • Submit monthly scheduling and monitor time and attendance. WORKING CONDITIONS • Account Coordinator ORGANIZATIONAL STRUCTURE Reports to: Account Executive Positions Supervised: Beauty Consultants and Fragrance Specialists Peers: Other Business Managers INTERNAL PARTNERS: Field Sales, Marketing, Training, Creative, Human Resources EXTERNAL PARTNERS: Retailer (includes store managers, department managers and visual managers) and in-store staff (rotators and beauty and/or fragrance advisors) Qualifications • 3+ years of prestige luxury retail sales and management experience., • Prior experience in Sales as Business Manager, Training Manager or Sales associate., • Knowledge of English language required; other languages a plus, including Spanish, Portuguese, Italian, and French. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $75,000 - $78,000.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Tenant Services Coordinator to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate has experience working in harm reduction models, excellent engagement skills, experience in group facilitation, and creative ideas for new programs to bring to the community. Bilingual in Spanish is preferred, but not required. Work schedule is Mon-Fri, 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at . Essential Duties and Responsibilities • Create and lead recreation activities and psycho-educational workshops for tenants on various topics that include but are not limited to, nutrition, health, and mental health., • Conduct on-site outreach and advertising for planned events., • Act as a liaison between tenants and community agencies/referrals., • Conduct home visits to clients as needed and actively engage clients who are absent or decrease their participation level and involvement in the services., • Develop and maintain connections with internal and external agencies and companies who can provide services and programs to clients., • Make ongoing assessments on what interests clients have, through satisfaction surveys or feedback from clients., • Liaise with case management staff to collaborate with them on clients' programming needs and concerns, and share relevant information to the case managers., • Maintain records of client interactions for audits., • Complete reports on a monthly basis, or more frequently as required., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular supervision with supervisor., • Perform additional duties as assigned. Program Specific Responsibilities • Assess psychosocial needs of single adult cases in a supportive housing program., • Creating and implementing a Needs Assessment for the clients to target gaps in care, interests and needs of the clients., • Conduct risk assessment, overdose prevention education, naloxone distribution, facilitation of syringe access and disposal., • Provide and disseminate harm reduction supplies along with associated brochures/educational materials that are culturally appropriate and increase awareness., • Refer clients to appropriate resources, including treatment providers (for medical, mental health and substance use, etc.)., • Collaborate with program staff, building management, and clinical staff to coordinate and run various events, groups, and on and off-site activities., • Organize and assist with tenant meetings with building management and support efforts towards creating and maintaining a Tenant Advisory Council., • Provide crisis interventions and manage emergency situations appropriately., • Maintain and ensure accuracy of records and documentation of all client interactions, group sessions and events., • Provide coverage of cases (including apartment inspections, charting and documentation) when necessary., • Participate in Medication Monitoring Training Program, become certified, and provide these services to clients on-site., • Associates degree required preferably in the social services (Social Work, Psychology, Sociology, Human Services) with 1 year experience or Bachelor’s degree preferably in the social services, • (Social Work, Psychology, Sociology, Human Services)., • Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City, and adjacent areas, via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .