Jr/Mid Developer (Sales Systems & Web Development)
hace 3 días
Los Angeles
Job Description Title: Jr/Mid Developer (Sales Systems & Web Development) Location: Encino, CA (On-Site position) Status: Full-Time Position (40 hours/week) Compensation: $80,000 – $95,000/yr w2 base salary range + Employee Benefits Package (Please Note: Starting base pay amount is based on the extent of position-relevant experience.) About Tax Relief Helpers: Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately. Summary of Employee Benefits: • Competitive compensation with opportunities for professional growth., • Comprehensive benefits package, including medical, dental, vision, and several other supplementary benefits., • Opportunities for advancement within the company for high-performing individuals., • 401(k) retirement plan., • Paid time off, sick leave, and access to an Employee Assistance Program (EAP). Position Summary: Tax Relief Helpers is hiring a junior developer to keep the tools behind our sales floor running, fix what breaks, and build small improvements, with coaching from our senior developer. Tax Relief Helpers is an attorney-led tax resolution firm. We help people who owe the IRS a lot of money get to a resolution. Our sales and resolution teams live in a handful of systems: a CRM (moving to Salesforce), a phone system and dialer, document generation and e-signature for IRS forms, our websites and landing pages, and an internal team app for reporting. You don't need to know all of it on day one. You need solid fundamentals, a habit of asking before guessing, and the patience to write down what you learn so the next person can follow it. Responsibilities Most of your week goes to keeping sales tools and Salesforce healthy; the rest is web pages, data pulls and small builds. A. Sales floor tools & Salesforce Maintenance (35%) · Handle tickets from sales and resolution: o user adds and removals, permissions, broken buttons, missing fields. · Keep document generation and e-sign working for IRS form packets (2848, 8821, 433-A). · Help with the phone system and dialer as we move to a new provider. · After Salesforce goes live: o Own day-to-day admin: users, fields, picklists, page layouts, reports, dashboards and simple flows. o Bigger builds go to our Salesforce consultant; you scope them and test them. B. Websites and landing pages (25%) · Build and edit landing pages, including Spanish versions and A/B test variants. · Keep forms working and required fields enforced. · Make sure tracking (UTMs, ad pixels, Microsoft Clarity) fires on every page. C. Data & Reporting (20%) · Write SQL to pull lead, call and payment data. · Keep reports in our team app and Looker Studio accurate. · Answer questions like "how many web leads did we call within 5 minutes last week?" D. Lead flow and Integrations (10%) · Turn lead vendor connections on and off, fix routing when leads land in the wrong place, and keep junk and test leads out of the CRM. · Maintain the Slack alerts that tell us when something breaks. E. Access, Domains & Docs (10%) · Manage DNS in Cloudflare, rotate passwords, and remove access when a vendor or employee leaves. · Write a short how-to for every fix you make Tools: · CRM: Salesforce (migrating off a legacy tax CRM, which we reach mostly through its API) · Document generation and e-sign: Conga today; also evaluating MergeUp paired with BoldSign, PandaDoc or DocuSign · Phones and dialer RingCentral now, moving to Five9; an AI voice agent that opens new leads · Websites WordPress and custom-coded landing pages (HTML, CSS, JavaScript); Cloudflare for DNS · Tracking and analytics UTMs, Google Ads, Meta and Nextdoor pixels and conversion APIs, Microsoft Clarity · Data and reporting SQL, our internal team app, Looker Studio, Google Sheets · Automation REST APIs, webhooks, Slack bots and alerts · How we work Git, ClickUp, Slack, Google Workspace Required Qualifications • At least 1.5+ years of hands-on professional experience in Development., • Please Note: A job, internship, freelance work or serious personal projects all count., • Proven track record building and editing a web page and a form with HTML, CSS and JavaScript., • Experience writing basic SQL: SELECT, JOIN, GROUP BY, and filtering by date., • Experience using Git and are comfortable working from a shared repo., • Strong knowledge and understanding of the basics of APIs and webhooks:, • Including what a POST request is, how to read JSON, how to tell where data stopped flowing., • Strong communication and cross-functional collaboration skills (both written and verbal communication skills):, • Written: A salesperson should be able to follow your reply to their ticket, and a teammate should be able to follow your how-to., • Verbal: You are collaborative, communicative, and can effectively navigate interfacing with technical and non-technical personnel., • Coachable: take feedback well and ask before changing anything that touches client data, payments or live leads., • Detail Oriented: careful with sensitive information. Our systems hold tax records, Social Security numbers and payment details. Preferred Qualifications • Salesforce admin experience: Trailhead badges, the Administrator certification, or real work on reports, flows and page layouts, • Experience with document generation or e-sign tools (Conga, DocuSign, PandaDoc, BoldSign), • WordPress sites and plugins, • Call center tools such as Five9, RingCentral or a dialer, • Ad tracking: pixels, conversion APIs, Google Tag Manager, • Scripting in Python or Node Looker Studio or another reporting tool, • Bilingual in English & Spanish is highly desired, • Experience in a sales-driven or call center business How to Apply: · Submit your updated resume. · Please include links to one or two things you built (a site, a repo, a query you're proud of), · Provide a few sentences about a time you fixed something you'd never seen before. How we Hire: · A 30-minute intro call, then · a short paid exercise (fix a broken landing page form and write two SQL queries), then · a working session with the team. Come join us! If you're driven, hardworking, and eagerly looking for an opportunity to make a significant impact in people's lives while advancing your career, Tax Relief Helpers is your platform to shine. We're committed to our mission of providing relief and peace of mind. We are seeking like-minded individuals to join our team. Apply today! \nCompany Description Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately. Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately.